manager of employee relations

Highland Hospital

<div></div><div><div><div><p><b>Job Description</b></p>
<ul><li>Highland Hospital is seeking an Employee Relations Manager to join our team. Reporting directly to the Sr. Human Resources &amp; Business Partner Manager, The Employee Relations Manager will support Highland Human Resources with Employee Relations Matters, investigations, employee engagement and much more. The role has been designed with a growth minded career ladder allowing for regular growth in the role.</li></ul><br>
Some duties include but are not limited to:<br>
Serves as the primary associate to the Human Resources Business Partner(s) in assigned business unit(s). Provides counsel to employees and managers) in the areas of policy, procedures, corrective discipline, and dispute resolution. Devises methods for gathering information, and analyzing, interpreting and reporting data. Formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. Maintains business literacy as it relates to the financial position, culture, business objectives, and goals of designated business unit(s).<br>
<br>
Assists employees in the consistent interpretation and application of Human Resources policies, procedures, regulations, and programs by demonstrating and applying thorough knowledge base of each. Counsels employees on work-related concerns.
<br>
<br>
Advises management on application of corrective disciplinary actions, organization policies, procedures, and regulations and other compliance related issues. Assists with writing written warnings and counsels managers on best practices.
<br>
<br>
In collaboration with the HR Business Partners, investigates reports of discrimination, harassment, or retaliation. This includes creating the internal investigative file; interviewing applicable parties to the investigation; and drafting the investigative report.<br>
<br>
Keeps abreast of Hospital policies and procedures, as well as changes in various relevant federal and state laws, and issues and developments in the human resources profession.<br>
<br>
Works collaboratively with HR Business Partners and Operational partners to establish and promote positive employee engagement in organizational objectives and goals.<br>
<br>
Utilizes employee engagement survey results to analyze and identify areas for improvement and make recommendations aimed at increasing positive employee relations.
<br>
<br>
Ensures compliance with various HR policies and procedures, laws, standards, and government regulations for all assigned personnel. Provides professional knowledge and counsel based on experience.
<br>
<br>
Collaborates with organizational leadership and peers for effective Human Resources problem-solving, conducting follow-up calls/visits/meetings to check for positive progress.<br>
<br>
<b>Salary Range:</b><br>
$60,400.00 - $84,611.00 annually<br>
<br>
<i>The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job&rsquo;s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations</i>
</div><div><p><b>Auto req ID</b></p>
<div>17398BR</div>
</div><div><p><b>City</b></p>
<div>Rochester</div>
</div><div><p><b>Area of Interest</b></p>
<div>Professional</div>
</div><div><p><b>Employment Status</b></p>
<div>Full-Time
</div></div><div><p><b>Hours/Week</b></p>
<div>40</div>
</div><div><p><b>Job Requirements</b></p>
<div><ul><li>Education: Bachelor&rsquo;s degree in Human Resources, or related field required</li><li>
Experience: 2-3 years in Human Resources. Previous experience in employee relations orHR Generalist.
</li><li>License/Certification Required: N/A</li><li>
Skills: Required: Experience in Excel, Word, Outlook, and PowerPoint. Excellent communication skills; effective analytical and problem solving skills; superior interpersonal skills. Engaging instruction style; collaborative team work approach; process oriented with significant attention to detail. Experience in a health care setting a plus but not required.</li></ul></div></div></div></div><div></div>

Employee Relations Manager

Johnson & Johnson

<div><p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com</p><p><b>
Job Function:
</b></p>Human Resources<p><b>
Job Sub Function:
</b></p>Employee &amp; Labor Relations<p><b>
Job Category:</b></p>
Professional<p><b>
All Job Posting Locations:</b></p>
Tampa, Florida, United States of America<p><b>
Job Description:</b></p><p><b>
We are searching for the best talent for Manager, Employee &amp; Labor Relations to be in Tampa, Florida.</b></p><p>
The Manager, Employee &amp; Labor Relations (ERLR) is an individual contributor who works independently with minimal supervision. Serves as a trusted advisor to field managers and team partners to provide guidance on a wide range of employee relations/labor relations issues. Participates in proactive employee relations/labor relations initiatives that contribute to overall strategy of departments.</p><p><b>
Key Responsibilities include:</b></p><ul><li>
Timely completion and ownership of assigned employee relations cases, documenting investigation findings according to best practices.</li><li>
Interprets company policies and processes to ensure consistent application and alignment with company priorities.</li><li>
Addresses employee grievances and escalates critical or complex issues to management.</li><li>
Implements training on best practices in areas of performance management, discipline, and other employee relation matters.</li><li>
Maintains in-depth knowledge of legal requirements and regulations in order to reduce legal risks and ensure regulatory compliance.</li><li>
Provides guidance, risk assessment, and expertise to management to ensure fairness and compliance.</li><li>
Coaches and trains junior colleagues in techniques, processes, and responsibilities.</li><li>
Leads ERLR projects and work streams</li><li>
Delivers ERLR data and insights to HR and business partners</li><li>
Integrates Johnson &amp; Johnson&rsquo;s Credo and Leadership Imperatives into decision making.</li><li>
Understand the Key Performance Indicators and operational metrics that are critical to managing service delivery in order to achieve Service Level Agreements and meet customer service standards. Interpret and translate business metrics into insights.</li><li>
Make recommendations on continuous improvement opportunities to enhance provision of services by reviewing and providing feedback on operational processes, policies, standard operating procedures and work instructions and introduce key improvement plans for execution.</li></ul><p><b>
Qualifications:</b></p><ul><li>
A minimum of a bachelor&rsquo;s degree is required.</li><li>
A minimum of 6 years of progressive HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating, and addressing employee misconduct and below job performance standards; providing guidance to management</li><li>
High results orientation and ability to motivate team to high levels of performance</li><li>
Ability to work independently in a high-volume, fast-paced, and matrixed environment</li><li>
Strong organizational and decision-making skills</li><li>
Experience using HRIS and Service Center technologies</li><li>
Strong understanding of HR Operations</li><li>
Experienced in development and reporting of HR analytics to manage performance and drive data-based decisions for HR and the organization at scale</li></ul><p>
Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
</p><p>Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.</p><p>
#LI-Hybrid</p></div>

Manager, Employee & Labor Relations

The Citizens Foundation (TCF)

<p><b>Description</b></p><p>The Assistant Manager &ndash; Legal &amp; Employee Relations will be responsible for overseeing all legal matters, ensuring compliance with labor laws, and fostering a positive employee relations environment. This role involves providing legal support to management, managing employee grievances, ensuring adherence to policies, and mitigating legal risks while building a fair, transparent, and compliant workplace culture.</p><ul><li>Support the implementation of employee relations strategies to promote a fair, respectful, and compliant workplace environment.</li><li>Assist in the resolution of employee grievances, complaints, and disciplinary matters by conducting preliminary fact-finding and coordinating with relevant HR and management teams.</li><li>Provide legal input on labor laws, employment matters, and organizational policies under the guidance of senior legal staff.</li><li>Draft and review employment contracts, agreements, MoUs, and other legal documents as assigned.</li><li>Assist in preparing documentation for legal proceedings and liaising with external legal counsel and regulatory authorities.</li><li>Participate in the monitoring and analysis of trends in employee concerns and grievances to support proactive interventions.</li><li>Coordinate awareness sessions and assist in the development of training content related to grievance handling, workplace conduct, and compliance.</li><li>Maintain accurate records of complaints, resolutions, and legal correspondence while ensuring confidentiality and data integrity.</li><li>Support in tracking legal expenses, coordinating with external lawyers, and processing related documentation and invoices.</li><li>Contribute to policy reviews and development through legal research and benchmarking exercises.</li><li>Provide administrative and operational support for legal and employee relations matters as needed.</li></ul><p><b>Required Skills</b></p><ul><li>Strong knowledge of labor laws, employment regulations, and compliance requirements in Pakistan.</li><li>Proven experience in handling employee disputes, disciplinary actions, and conflict management.</li><li>Excellent drafting, negotiation, and communication skills.</li><li>Ability to work under pressure, maintain confidentiality, and build trust across all levels of the organization.</li></ul><p><b>Education</b></p><p>LLB/LLM (or equivalent law degree) from a recognized institution.</p><p><b>Experience</b></p><p>4-5 years of relevant experience in legal advisory and employee relations, preferably in a corporate or NGO environment.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul><p>Work Location: In person</p>

Assistant Manager – Employee Relations & Legal

Domnic Lewis Pvt. Ltd

<div><p>we//'re seeking a Senior Manager in Employee Relations to deliver excellence in HR operations and business partnering. Join us in driving effectiveness and performance that benefits millions of patients worldwide!</p><p><br>
</p><p><b>Accountabilities:</b></p>
<p><b>The Role:</b></p>
<ul><li><p>Provide consulting and advisory support on Employee Relations (ER) policies, standards and disciplinary procedures to the business stakeholders, HR Business Partners and the HR team in alignment with the company//'s Code of Ethics.</p>
</li><li><p>Provide consulting services to HRBPs on managing disciplinary matters and grievance cases. Provide strategic consultative services to various internal business stakeholders on specific change management and culture-related issues.</p>
</li><li><p>Contribute to the development and enhancement of ER/HR policies, standards, procedures and guidelines in accordance with company standards and in ensuring relevance to local culture, labour laws, and practices</p>
</li><li><p>Engaging HRBPs, employees and line management in awareness and training programs of employee relations matters including POSH awareness</p>
</li><li><p>Provide consultation and support to ER committees (such as GDRC and IC) with ensuring processes for situations related to allegations of discrimination, harassment, retaliation, regulatory requirements or other violations of company//'s Code of ethics. Manage and track ER cases from initiation to resolution.</p>
</li><li><p>Ensuring 100% legal compliance w.r.t labour laws and statues. Formulate and implement the legal compliance management policies, procedures and standards</p>
</li><li><p>7Ensuring the HR Risk frameworks and data privacy assessments are completely adhered to as per the organizational requirements</p>
</li><li><p>Managing the ER metrics and highlight trends as appropriate.</p>
</li><li><p>Handle non performance as per the local guidelines and Global requirements.</p></li><br>
</ul><p></p><p><b>Requirements:</b></p>
<ul><li><p>Must have a thorough understanding of employee grievance resolution, investigative methods, organization HR policy and practices</p>
</li><li><p>Must be thoroughly familiar with labour laws - central and state laws and practices and other additional elements pertaining to statutory compliance</p>
</li><li><p>Experience in formulating HR/ER policy standards and governance procedures is a key requirement.</p>
</li><li><p>Requires a thorough understanding of management standards and employment principles.</p>
</li><li><p>HR experience and expertise gained from working in an employee relations function or an HR department with a strong ER element to the role</p>
</li><li><p>Ability to carefully listen, probe and analyse data accompanied with sound judgement that meets organization and employee objectives</p>
</li><li><p>Ability to build relationships throughout the organisation to develop partnering with various parts of the organisation to help resolve complex employee enquiries/issues</p>
</li><li><p>Ability to assess risk (esp. legal exposure) in employee issues and gain appropriate support/action</p>
</li><li><p>Ability to manage and prioritize activities whilst maintaining attention to detail.</p>
</li><li><p>Ability to operate on highly confidential matters with clearly demonstrated balance and maturity</p>
</li><li><p>Ability to operate independently</p>
</li><li><p>Knowledge or exposure on Industrial Relations which includes Union management, Negotiations / collective bargaining, Labour litigation etc., shall be an added advantage.</p></li><br>
</ul><p></p><p><b>Essential Skills/Experience:</b></p>
<ul><li><p>Educated to Degree level or equivalent</p>
</li><li><p>Full-time master//'s degree in Human Resources from institutes of good repute</p>
</li><li><p><b>Overall 12+ years (minimum of 7 years in ER/IR)</b></p>
</li><li><p>Experience working with senior business stakeholders locally and globally</p>
</li><li><p>Technical HR knowledge/skills associated with the Employee Relations discipline</p>
</li><li><p>Subject matter knowledge of labor laws; statutory compliance requirements for a legal entity</p>
</li><li><p>Ability to deal with complex business situations and challenging people situations</p>
</li><li><p>Self-starter with a drive to make things happen at pace</p>
</li><li><p>Strong emotional intelligence, listening, influencing, and consulting skills</p>
</li><li><p>Resilience</p>
</li><li><p>Excellent communication and analytical skills</p>
</li><li><p>Strong stakeholder and influencing skills</p></li></ul></div>

Senior Manager - Employee Relations

OpenText

<div>
 <strong>
  OPENTEXT
  <br/>
  <br/>
 </strong>
 OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
 <br/>
 <br/>
 <strong>
  The Opportunity
  <br/>
  <br/>
 </strong>
 Part of the Global Employee Relations team, reporting to the Senior Director of Employee Relations, the Senior Manager Employee Relations is a key member of the newly developed Employee Relations Centre of Excellence in India. This role is hybrid with 3 days in the Bangalore office.
 <br/>
 <br/>
 The Senior Manager Employee Relations Senior Manager will provide coaching, consulting, expertise and mentorship to Leaders, HR staff, and employees on Employee Relations matters such as performance management, offboarding, policy management, grievance/investigations management, leave management, HR Legal matters, compliance and accommodation, in support of the Employee Relations centralized team model. The Senior Manager Employee Relations will also lead in the development of training, tools, templates, processes and reference materials, or other projects in support of the ER Centre of Excellence function. They will participate in the interviewing, selection, onboarding, training, coaching and evaluating of team members. They will be a subject matter experts with a high level of expertise in India Employment Legislation and practices, including POSH.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coach, mentor, evaluate and manage members of the India Employee Relations team.
  </li>
  <li>
   Consult with Leaders on performance cases, assisting them with delivering feedback in an objective manner that is intended to motivate employees to improve, while also providing solid documentation for performance cases.
  </li>
  <li>
   Mainly in a lead capacity, investigate issues by assembling investigation team, gathering all relevant facts, interviewing critical witnesses, reviewing similar cases, and using knowledge, judgment and experience, to recommend course of action to leadership; assisting with the implementation of corrective actions and/or disciplinary procedures
  </li>
  <li>
   Handle complex and emotionally charged issues with composure, addressing situations objectively and without bias.
  </li>
  <li>
   Mediate issues between employees to minimize workplace conflict.
  </li>
  <li>
   Take the lead on India policy management including drafting new policies and/or making improvements and edit to existing policies to respond to changes in the work environment or legal landscape.
  </li>
  <li>
   Oversee complex leave situations and legally required accommodations in collaboration with HR Shared Services, Benefits and other relevant parties, to ensure leaves are handled in accordance with policies, practices and that communication is clear for all parties, including the return to work process.
  </li>
  <li>
   Partnering with Legal and in collaboration with relevant HR parties and the business, will analyze facts, provide input and recommend course of action to achieve resolution of HR Legal matters that may arise.
  </li>
  <li>
   Interpret and apply applicable labor and employment laws in India and other countries in the region as the ER COE continues to grow
  </li>
  <li>
   Assist Leaders with diagnosing and resolving issues through proper questioning techniques, active listening skills and risk assessment.
  </li>
  <li>
   Lead the India HR compliance-based responsibilities in alignment with the OpenText global governance framework.
  </li>
  <li>
   Deeply understand and apply Company policy/procedure/best practices and applicable law while consulting with Leaders, to reduce risk to the Company.
  </li>
  <li>
   Collaborate with internal legal counsel on issues as appropriate and external legal when approved and necessary.
  </li>
  <li>
   Monthly &amp; quarterly reporting on Employee Relations matters, interpreting data and making recommendations for positive change in the work environment.
  </li>
  <li>
   Establish and maintain credibility throughout the organization and ensure strict adherence to confidentiality and sensitivity in handling all aspects of private data and confidential matters across the HR team and organizationally.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What It Takes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent HR experience.
  </li>
  <li>
   12+ years HR experience with a particular focus, emphasis and strength in Employee Relations.
  </li>
  <li>
   Excellent written and interpersonal communication skills, including in English, with the ability to utilize exceptional active listening skills to determine issues and formulate and ask appropriate follow up questions.
  </li>
  <li>
   Demonstrated ability to handle difficult or volatile situations/individuals effectively and to mediate in situations where required.
  </li>
  <li>
   Ability to conduct investigations in a neutral and timely manner.
  </li>
  <li>
   Demonstrated ability to use sound judgment and maintain confidentiality.
  </li>
  <li>
   Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time, collaborate with and lead resources to deliver consistent results and bring initiatives to successful completion.
  </li>
  <li>
   Excellent ability to analyze difficult and complex situations with a proven track record of recommending optimal solutions.
  </li>
  <li>
   Experience effectively managing, mentoring, developing and coaching partners and team members
  </li>
  <li>
   Highly self-motivated and able to work autonomously while instinctively keeping all relevant parties properly informed.
  </li>
  <li>
   High level of expertise/knowledge and understanding of India Employment Law &ndash; bonus if knowledge of Philippines
  </li>
  <li>
   Strong Business Acumen with experience working as part of a large global organization.
  </li>
  <li>
   High degree of business ethics and transparency.
  </li>
  <li>
   SHRM-SCP or similar certification would be an asset.
   <br/>
   <br/>
  </li>
 </ul>
 OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
 <br/>
 <br/>
 If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
</div>


Sr. Manager, Employee Relations

Ford Motor Company

<div><p>The Specialist, Employee Relations, working under general direction, is responsible for the resolution of employee relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency in a timely manner. This role conducts daily operations including investigations, mediations, and administration of company policies and procedures related to employee relations, performance management, and workplace conduct. Additionally, the role stays updated on trends and industry practices within the employee relations domain, collaborating with teams to implement training programs, and ensuring compliance with policies. The role maintains accurate and confidential employee records and data related to employee relations matters.</p></div>
<br><div><p>Education:
</p><ul><li>Master&rsquo;s Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience.
</li></ul><p>Experience:
</p><ul><li>Minimum 7 years of work experience with a Master&rsquo;s degree in Employee Relations or a related field.
</li></ul><p>Work Requirements:
</p><p><b>Position Responsibilities:
</b></p><ul><li>Facilitate meeting with Area Manager / Department committee member(s)
</li><li>Conduct Shop skip level meetings and facilitate timely actions and communication to employees
</li><li>Promote employee interactions with HR, management team and channelize Shop floor pulse
</li><li>Lead and support disciplinary action process such as, domestic enquiry and actions to promote positive IR climate at the Shop floor
</li><li>Lead employee engagement and diversity initiatives in manufacturing
</li><li>Responsible for managing Employee Services functions as per the agreed SLA (i.e.-. Canteen, mailroom- freight/ postage, materials, and supplies, purchased services, uniform administration, managing access cards, vendor management, Cr&egrave;che Operations etc.)
</li><li>Responsible for management of vendors for these services including performance monitoring and other statutory &amp; Ford specific requirements
</li><li>Develop relations and liaising skills with the regulatory authorities
</li><li>Lead, Develop, Design &amp; Execute admin strategies
</li></ul><p>Critical Success Factors:
</p><ul><li>Excellent interpersonal and team skills to work in cross-cultural environment.
</li><li>Ability to formulate strategies &amp; handle crisis situations
</li><li>Good communicator with persuasion skills and resilience
</li><li>Position demands working during all shifts including night shift.
</li><li>Should be able to handle &amp; address substantial mass of individuals to resolve grievances.
</li><li>Hands on experience on working in an unionized environment and creating mutually respectful relationships with union leaders / representatives, facilitating department / Union rep meetings, problem solving, grievance handling and issue management
</li><li>Fundamentals of labor laws and compliances: ESI, PF, Gratuity, Factories Act, Standing Order, ID Act etc.
</li><li>Working knowledge on compensation philosophy, process awareness, recruitment of hourly, training, performance management, industry networking and awareness
</li></ul><div><ul><li>Background Skills Desired:
</li></ul></div><ul><li>Vendor Management
</li><li>Good communication &amp; people development skills
</li><li>Possess good attention to detail and project management skills.
</li><li><p>Negotiation, Counselling, and Coaching skills
</p></li><li><p>Project management &amp; Documentation skills
</p></li></ul><p>Language (Mandatory): <b>Proficiency in English, Hindi &amp; Gujrati is Preferred</b></p></div>
<br><div><ul><li>Coordinates with multiple stakeholders for the resolution of employee union and work council relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency in a timely manner in compliance with employment laws, regulations, and company policies. The role also assists managers with preparations for collective bargaining agreements and associated negotiations.
</li></ul><ul><li>Serves as the primary point of contact for articulating appropriate responses to cases, investigations, departures, mediations between employees, hearings, litigations, and related issues as per established standards, practices, procedures, processes, and timelines. Handles employee queries on the Ethics and compliance hotline.
</li></ul><ul><li>Implements company policies, protocols, and procedures in the domain of performance management systems, including performance evaluations, goal setting, feedback mechanisms, employee relations assessments, and performance improvement plans, in compliance with laws and regulations. Implements feedback mechanisms for employees to share suggestions on lean process improvement initiatives and assists with associated change management initiatives.
</li></ul><ul><li>Implements training programs for Managers across departments on employee relations subjects such as conflict resolution, dispute management, complaints, goal setting, performance feedback delivery, etc. to achieve high employee motivation, morale, and a positive work environment.
</li></ul><ul><li>Participates in the delivery of employee relations special projects by representing the team as the prime contact, coordinating with senior internal and industry personnel, integrating data and information from multiple sources to identify trends, and evaluating multiple tangible and intangible variables to develop solutions.
</li></ul><ul><li>Participates in determining the objectives and deliverables for continuous improvement projects to develop solutions and preventive measures to various operational problems for initiatives and programs across the Employee lifecycle in partnership with People Analytics and other HR teams, and to subsequently track data and metrics to understand the effectiveness of the solutions.
</li></ul><ul><li>Coordinates with legal, compliance, and other HR teams for formulating effective responses for all types of discrimination charges and complaints.
</li></ul><ul><li>Delivers HR-specific communications related to employee contracts, including employment terms and conditions, workplace conduct, performance management, workforce retrenchment, etc., as per established processes, and updates related processes and procedures if necessary to ensure compliance and consistency with relevant laws and company policies.
</li></ul><ul><li>Implements company policies and procedures related to employee relations, workplace conduct, collective bargaining agreements, and employee communication consistently as per established guidelines to enhance employee satisfaction and reduce turnover.
</li></ul><ul><li>Demonstrates full knowledge of industry best practices in employee relations subjects such as conflict resolution, dispute management, complaints, goal setting, and performance feedback delivery, along with a strong understanding and application of related concepts and principles. Coaches and guides managers and employees on matters related to employee and labor relations.</li></ul></div>

Specialist, Employee Relations

Group1001

<div><div>Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001&rsquo;s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets &ndash; our employees.</div><div></div><div>
Why This Role Matters:</div><div></div><div>
The Senior Employee Relations Manager serves as a trusted advisor to supervisors and frontline leaders across various functions, with a heavy focus on customer service and technology teams. This individual contributor role focuses on proactive supervisor coaching, frontline employee development, and the creation and continuous improvement of HR policies and compliance programs that support a consistent and positive employee experience. The ideal candidate is equally comfortable in call center environments, as they are with software engineers, all the way to partnering with senior leadership teams.</div><div></div><div>
It is of key importance that the Senior Manager embodies the core values of Group 1001: Innovation, Collaboration, Integrity, Excellence, Community, DEI, and Employees.</div><div></div><div>
How You'll Contribute:</div><div></div><div>
Supervisor &amp; Leader Coaching</div><ul><li>
Partner with supervisors and people leaders&mdash;across operations, corporate, and technology teams&mdash;to strengthen leadership capability in employee relations, performance management, and communication.</li><li>
Provide one-on-one coaching and develop leader toolkits that promote fair, consistent, and effective management practices.</li><li>
Facilitate training sessions focused on feedback, accountability, and engagement to help leaders manage hybrid and distributed teams.</li></ul><div></div><div>
Employee Relations Case Management</div><ul><li>
Serve as a neutral, objective resource for resolving employee issues, ensuring fair and consistent application of company policies.</li><li>
Conduct timely, thorough investigations into complaints, workplace conflicts, and potential policy violations.</li><li>
Identify recurring themes and propose systemic solutions to minimize risk and improve workplace culture.</li></ul><div><br>
Employee Development</div><ul><li>
Support programs and initiatives that promote growth, learning, and career mobility for both frontline and technical employees.</li><li>
Partner with leadership to identify skill gaps and recommend development strategies that strengthen engagement and retention.</li><li>
Participate in the design of onboarding and recognition programs that reflect the needs of diverse employee groups&mdash;from call center representatives to software developers.</li></ul><div><br>
HR Compliance &amp; Policy Management</div><ul><li>
Develop, maintain, and interpret HR policies and procedures, ensuring legal compliance and alignment with company culture.</li><li>
Collaborate with Legal and Information Security to integrate technology-specific compliance considerations (e.g., remote work, data privacy, AI use in HR processes).</li><li>
Conduct periodic audits, training, and policy refreshers to promote understanding and adherence across the organization.</li></ul><div></div><div>
Cross-Functional Collaboration</div><ul><li>
Partner with the Associate Director, ER, HR Business Partners and leaders of assigned groups to ensure consistent employee relations practices across all functions.</li><li>
Analyze data and feedback from both operational and technical teams to inform policy updates, engagement strategies, and workforce planning.</li><li>
Act as a liaison between HR and technology functions to align employee experience and compliance initiatives with evolving digital tools and platforms.</li></ul><div></div><div>
What We're Looking For:</div><div></div><ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>
7+ years of progressive HR experience with a strong emphasis in employee relations, compliance, and policy creation.</li><li>
Excitement and experience around facilitating employee and supervisory training.</li><li>
Proven success supporting both frontline and technology organizations in a matrixed or fast-paced environment.</li><li>
Strong knowledge of employment law, HR policy administration, and investigative best practices.</li><li>
Skilled in coaching leaders, resolving conflict, and balancing empathy with business judgment.</li><li>
Ability to navigate sensitive issues with discretion and communicate effectively across all levels of the organization.</li></ul><div></div><div>
It Is Helpful If You Have:</div><ul><li>
Experience supporting hybrid, remote, or technology-enabled workforces.</li><li>
Exposure to agile, product, or digital transformation environments.</li><li>
SHRM-CP, PHR, or equivalent HR certification preferred.</li></ul><div></div><div>
Benefits Highlights:</div><div>
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001&rsquo;s benefits package. Employees (and their families) are eligible to participate in the Company&rsquo;s comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company&rsquo;s Employee Assistance Program and wellness programs&mdash;no enrollment is required. Employees may also participate in the Company&rsquo;s 401K plan, with matching contributions by the Company.</div><div></div><div><br>
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.</div><div></div>
#LI-JT1</div>

Senior Employee Relations Manager

Search 10000+ Manager of employee relations jobs near you this October. New roles added regularly across leading industries. Apply today.