manager of health

Samsung Electronics

<div><div>Position Summary</div><div></div>
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We&rsquo;ve grown into one of THE most recognized global brands. We consider ourselves &ldquo;relentless pioneers&rdquo; that push boundaries and defy barriers. The company pushes beyond the limits of today&rsquo;s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA&rsquo;s ENERGY STAR&reg; Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.<br>
<br>
People | Excellence | Change | Integrity | Co-prosperity<br>
<br>
Position Overview<br>
The Senior Manager, Product Marketing of Samsung Health will be responsible for developing and executing marketing strategies to drive awareness, user acquisition, engagement, and retention for Samsung&rsquo;s health app and services. This role will focus on positioning, digital campaigns, co-marketing partnerships, and data-driven marketing initiatives with the goal of establishing Samsung Health as a leading digital health and wellness platform.<div></div><div>
Role and Responsibilities</div><div></div><div>
Marketing Strategy &amp; Campaign Management</div><ul><li>
Develop and implement a comprehensive marketing strategy to increase the visibility and adoption of Samsung health initiatives</li><li>
Lead multi-channel marketing campaigns (i.e., digital, social, influencer marketing, PR, in-app promotions) to drive user growth</li><li>
Collaborate with other product categories and contribute to integrated marketing efforts within the MX business</li><li>
Lead agency partnerships to deliver the best-in-class creative and flawless execution across multi-channel marketing and collaborate closely with integrated marketing strategies</li></ul><div>
User Acquisition &amp; Engagement</div><ul><li>
Develop user acquisition strategies with product managers through paid and organic channels, including ASO, paid media, event marketing and influencer marketing</li><li>
Optimize CRM, push notification, and email marketing to enhance user retention and engagement</li><li>
Leverage growth marketing tactics such as referral programs, EPP, and community engagement</li></ul><div>
Performance Analysis &amp; Optimization</div><ul><li>
Define and track key KPIs with product managers along with marketing KPIs (i.e., conversion rates, churn, CTA/CTR, etc.)</li><li>
Measure and understand campaign effectiveness</li><li>
Create market and user insights through campaigns and optimize/shift the strategies to fit the best path forward</li></ul><div>
Cross-Functional Collaboration</div><ul><li>
Work closely with cross-functional teams and other subsidiaries (US R&amp;D, Health B2B), sales/account teams and the Korea sales team to ensure marketing alignment with product development</li><li>
Collaborate and lead PR, social media and content creation teams to amplify Samsung&rsquo;s health initiatives in the health space with partners, and against competitors</li></ul><div>
Partnership and Ecosystem Marketing</div><ul><li>
Work with Samsung&rsquo;s multiple product categories and its members to develop integrated marketing strategies</li><li>
Develop co-marketing initiatives with health and fitness partners, accessories manufacturers, and potentially service providers</li><li>
Collaborate with healthcare institutions and corporate wellness programs to expand the platform&rsquo;s reach</li></ul><div></div><div>
Skills and Qualifications</div><div></div><div>
Minimum Qualifications</div><ul><li>
Bachelor degree in marketing, business administration, communication, digital marketing or related fields</li><li>
8+ years of experience in marketing, app marketing, and performance marketing in consumer service field</li><li>
Excellent communication skills both oral and written</li><li>
Strategic thinking and problem-solving skills</li><li>
Creativity and storytelling</li><li>
Negotiation and influencing skills</li><li>
Strong analytical skills</li><li>
Ability to navigate in a fast-paced, global organization and collaborate with cross-functional teams</li></ul><div></div><div>
Preferred Qualifications:</div><ul><li>
Master&rsquo;s degree (MBA or equivalent) in marketing, business, or a related fields preferred</li><li>
10+ years years of experience in marketing, app marketing, and performance marketing</li><li>
Experience in health tech, wellness, or consumer mobile application is preferred</li></ul><div></div><div>
#LI-HM1</div><div>
Life @ Samsung - <div>https://www.samsung.com/us/careers/life-at-samsung/</div></div><div>
Benefits @ Samsung - <div>https://www.samsung.com/us/careers/benefits/</div></div><div></div><div>
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.</div><div></div><div><br>
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.</div><div></div><ul><li>Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.</li></ul><div></div><div>
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process</div><div>
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.</div></div>

Sr. Manager of Health Product Marketing

Beckman Coulter Diagnostics

<div><h3 class="jobSectionHeader"><b>Role Title:</b></h3><p><b>
Key Account Manager &ndash; Ministry of Health (MOH), Saudi Arabia</b><br>
<b>Company:</b> Beckman Coulter Diagnostics (Danaher Diagnostics Platform)</p><h3 class="jobSectionHeader"><b>
Role Summary:</b></h3><p>
The Key Account Manager (KAM) is responsible for developing and expanding strategic partnerships with key decision-makers within the Ministry of Health (MOH) and the broader healthcare ecosystem in Saudi Arabia. The role focuses on driving sustainable revenue growth, strengthening customer relationships, and positioning Beckman Coulter Diagnostics as a trusted partner in laboratory and diagnostic solutions.</p><h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3><ul><li><p><b>
Strategic Account Management:</b><br>
Build and maintain long-term relationships with senior stakeholders across MOH hospitals, laboratories, and affiliated healthcare facilities.<br>
Understand customer needs, strategic priorities, and clinical goals to deliver tailored diagnostic solutions.</p></li><li><p><b>
Sales &amp; Revenue Growth:</b><br>
Achieve assigned sales targets, revenue goals, and growth objectives within key accounts.<br>
Identify new business opportunities and manage the full sales cycle from prospecting to contract execution.</p></li><li><p><b>
Commercial Planning &amp; Execution:</b><br>
Develop and implement comprehensive account plans, aligning commercial objectives with customer needs.<br>
Lead tenders, framework agreements, and long-term contracts in collaboration with cross-functional teams.</p></li><li><p><b>
Market Intelligence:</b><br>
Monitor market trends, competitor activities, and governmental health initiatives to identify growth opportunities and strategic risks.<br>
Provide insights to management for business planning and forecasting.</p></li><li><p><b>
Cross-Functional Collaboration:</b><br>
Partner closely with Marketing, Applications, Service, and Technical Support teams to ensure smooth implementation of solutions and post-sales customer satisfaction.</p></li><li><p><b>
DBS &amp; Compliance:</b><br>
Apply Danaher Business System (DBS) principles to ensure disciplined execution and continuous improvement.<br>
Ensure compliance with all applicable Saudi regulations (e.g., SFDA, MOH guidelines) and company ethics policies.</p></li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li><p>
Bachelor&rsquo;s degree in <b>Medical Laboratory Science</b>, <b>Biomedical Engineering</b>, <b>Business Administration</b>, or a related field.</p></li><li><p>
Minimum <b>5 years of experience</b> in key account management or sales within the <b>in-vitro diagnostics (IVD)</b>, <b>medical devices</b>, or <b>healthcare sector</b>, ideally in Saudi Arabia.</p></li><li><p>
Proven success managing large governmental or institutional accounts, preferably MOH or healthcare clusters.</p></li><li><p>
Strong network and understanding of Saudi healthcare procurement and decision-making processes.</p></li><li><p>
Excellent communication, negotiation, and presentation skills in <b>English and Arabic</b>.</p></li><li><p>
Demonstrated ability to plan strategically, execute effectively, and collaborate cross-functionally.</p></li><li><p>
High integrity, customer focus, and results-oriented mindset.</p></li></ul><h3 class="jobSectionHeader"><b>
Behavioral Competencies:</b></h3><ul><li><p>
Strategic thinker with strong analytical and problem-solving abilities.</p></li><li><p>
Results-driven, proactive, and resilient under pressure.</p></li><li><p>
Strong interpersonal and teamwork skills across multi-disciplinary functions.</p></li><li><p>
Adaptable to a fast-paced, complex, and highly regulated environment.</p></li><li><p>
Committed to excellence, accountability, and ethical business practices.</p></li></ul><p>
Join our winning team today. Together, we&rsquo;ll accelerate the real-life impact of tomorrow&rsquo;s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</p><p></p><p>
For more information, visit www.danaher.com.</p></div>

Key Account Manager – Ministry of Health

Aga Khan Health Services

<div><div><div><div><b>Posted date</b></div> <div>14th November, 2025</div> <div><b>Last date to apply</b></div> <div>23rd November, 2025</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Hyderabad, Sindh</div>
</div><br>
<div><div><b>Category</b></div> <div>Management and Executive
</div></div><br>
<div><div><b>Type</b></div> <div>Contractual</div> <div><b>Position</b></div> <div>1</div></div></div></div><div></div>
<br><p></p><div><p><b>Aga Khan Health Service, Pakistan (AKHS, P),</b> a leading not-for-profit healthcare organization, is seeking dynamic and result-oriented professionals for the position of <b>Assistant Manager, Community Health</b>.</p>
<p><b>
Position Summary:</b></p>
<p>
The <b>Assistant Manager, Community Health</b> will support the Lead, South Community Program in overseeing the implementation, coordination, and monitoring of community health programs across Sindh. The position plays a key role in ensuring operational excellence, quality assurance, stakeholder engagement, and program expansion aligned with AKHS&rsquo;s mission and strategic goals.</p>
<p>
The incumbent will serve as a bridge between the regional teams, health centers, and central departments (Finance, HR, Procurement, Communication, IT), ensuring that community health services are efficient, patient-centered, and sustainable.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li><b>Program Coordination:</b> Support the Lead, South Community Program in managing and monitoring community health initiatives to ensure timely achievement of targets and outcomes.</li>
<li><b>Operational Support:</b> Facilitate coordination among cross-functional teams including HR, Finance, Facilities, and IT for smooth day-to-day operations.</li>
<li><b>Quality Assurance &amp; Compliance:</b> Implement quality protocols, infection control, and clinical standards; monitor compliance and report deviations or malpractice.</li>
<li><b>Healthcare Expansion:</b> Identify new opportunities for service growth, partnerships, and pilot initiatives to strengthen community outreach.</li>
<li><b>Team &amp; Stakeholder Management:</b> Build and sustain relationships with local partners, community leaders, and health staff; motivate and guide teams toward continuous performance improvement.</li>
<li><b>Data &amp; Reporting:</b> Ensure accurate data collection, analysis, and timely reporting for evidence-based decision-making and audit compliance.</li>
<li><b>Financial Management:</b> Assist in regional budgeting, cost control, and efficient resource utilization.</li>
<li><b>Environmental Responsibility:</b> Identify operational areas impacting the environment and implement measures aligned with AKHS&rsquo;s <b>net-zero carbon operations by 2030</b> goal.</li>
</ul>
<p><b>Key Milestones in the First Six Months</b></p>
<ul>
<li>All community health centers meet or exceed quality assurance benchmarks.</li>
<li>Doctors and staff demonstrate consistent adherence to clinical and ethical guidelines.</li>
<li>Program data is accurate, timely, and supports smarter decision-making.</li>
<li>At least one new healthcare partnership or service expansion is initiated.</li>
<li>Resource utilization shows measurable improvement and cost efficiency.</li>
<li>Clear steps are underway toward reducing environmental impact.</li>
</ul>
<p><b>Qualification &amp; Experience</b></p>
<ul>
<li>MBBS, BScN, or master&rsquo;s degree in public health, Public Policy, Development, Management or Social Science (or a relevant bachelor&rsquo;s degree with strong healthcare operations experience).</li>
<li>Minimum 3 years of experience in healthcare operations, preferably in NGOs, public health programs, or hospital management.</li>
<li>Demonstrated skills in program coordination, stakeholder engagement, and performance monitoring.</li>
<li>Strong analytical, problem-solving, and data management capabilities.</li>
<li>Excellent interpersonal, communication, and leadership skills.</li>
<li>High integrity, professionalism, and adaptability in dynamic settings.</li>
<li>Commitment to AKHS&rsquo;s values and environmental sustainability goals.</li>
</ul>
<p>AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Assistant Manager Community Health, accompanied with his/her Line Manager(s) is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.</p>
<p><b>
Note: Only shortlisted candidates will be contacted for an interview.</b></p></div><p></p>

Assistant Manager Community Health

The position
<br><br>
Aga Khan Health Service, Pakistan (AKHS, P), a leading not-for-profit healthcare organization, is seeking dynamic and result-oriented professionals for the position of Assistant Manager, Community Health at its Regional Office, Hyderabad in Sindh Region.
<br><br>
<b>Position Summary:</b><br>
The Assistant Manager, Community Health will support the Lead, South Community Program in overseeing the implementation, coordination, and monitoring of community health programs across Sindh. The position plays a key role in ensuring operational excellence, quality assurance, stakeholder engagement, and program expansion aligned with AKHS’s mission and strategic goals.
<br><br>
The incumbent will serve as a bridge between the regional teams, health centers, and central departments (Finance, HR, Procurement, Communication, IT), ensuring that community health services are efficient, patient-centered, and sustainable.
<br><br>
<b>Key Responsibilities:</b><br>
<b>Program Coordination:</b> Support the Lead, South Community Program in managing and monitoring community health initiatives to ensure timely achievement of targets and outcomes.
<br><b>Operational Support:</b> Facilitate coordination among cross-functional teams including HR, Finance, Facilities, and IT for smooth day-to-day operations.
<br><b>Quality Assurance & Compliance:</b> Implement quality protocols, infection control, and clinical standards; monitor compliance and report deviations or malpractice.
<br><b>Healthcare Expansion:</b> Identify new opportunities for service growth, partnerships, and pilot initiatives to strengthen community outreach.
<br><b>Team & Stakeholder Management:</b> Build and sustain relationships with local partners, community leaders, and health staff; motivate and guide teams toward continuous performance improvement.
<br><b>Data & Reporting:</b> Ensure accurate data collection, analysis, and timely reporting for evidence-based decision-making and audit compliance.
<br><b>Financial Management:</b> Assist in regional budgeting, cost control, and efficient resource utilization.
<br><b>Environmental Responsibility:</b> Identify operational areas impacting the environment and implement measures aligned with AKHS’s net-zero carbon operations by 2030 goal.
<br>Key Milestones in the First Six Months
<br>All community health centers meet or exceed quality assurance benchmarks.
<br>Doctors and staff demonstrate consistent adherence to clinical and ethical guidelines.
<br>Program data is accurate, timely, and supports smarter decision-making.
<br>At least one new healthcare partnership or service expansion is initiated.
<br>Resource utilization shows measurable improvement and cost efficiency.
<br>Clear steps are underway toward reducing environmental impact.
<br><br>
The requirements
<br><br>
Qualification & Experience
<br>MBBS, BScN, or master’s degree in public health, Public Policy, Development, Management or Social Science (or a relevant bachelor’s degree with strong healthcare operations experience).
<br>Minimum 3 years of experience in healthcare operations, preferably in NGOs, public health programs, or hospital management.
<br>Demonstrated skills in program coordination, stakeholder engagement, and performance monitoring.
<br>Strong analytical, problem-solving, and data management capabilities.
<br>Excellent interpersonal, communication, and leadership skills.
<br>High integrity, professionalism, and adaptability in dynamic settings.
<br>Commitment to AKHS’s values and environmental sustainability goals.
<br>AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Assistant Manager Community Health, accompanied with his/her Line Manager(s) is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.
<br><br>
<b>Note:</b> Only shortlisted candidates will be contacted for an interview.
<br><br>
Sector
<br><br>
Social Development
<br><br>
About the Agency
<br><br>
<b>Aga Khan Health Services:</b> With community health programmes in large geographical areas in Central and South Asia, as well as East Africa, and more than 200 health facilities including nine hospitals, the Aga Khan Health Services (AKHS) is one of the most comprehensive private not-for-profit health care systems in the developing world. Building on the Ismaili Community's health care efforts in the first half of the 20th century, AKHS now provides primary health care and curative medical care in Afghanistan, India, Kenya, Pakistan, and Tanzania, and provides technical assistance to government in health service delivery in Kenya, Syria and Tajikistan.
<br><br>
Region
<br><br>
South Asia
<br><br>
Location
<br><br>
Pakistan
<br><br>
Salary
<br><br>
Salary and package to attract the best candidate
<br><br>
Job Expires
<br><br>
23-Dec-2025
<br><br>
Apply for job
<br>Save

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Join our Global Medical and Health (GMH) Team within Workplace Health &amp; Safety (WHS) and take a pivotal role in driving occupational health excellence across AMET and APAC Regions. As the Senior Regional Health Manager, you will oversee and lead the delivery of Occupational Health (OH) services within the AMET and APAC Regions, and act as the subject matter expert for occupational health, ensuring the health and well-being of employees in alignment with global standards and local regulations.
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Provide strategic direction and manage the Occupational Health services across AMET and APAC, ensuring high-quality support and compliance with local health, safety, and medical regulations.
  </li>
  <li>
   Serve as a subject matter expert on Occupational Health, providing guidance and support to internal stakeholders at all levels and liaising with local authorities and occupational health bodies.
  </li>
  <li>
   Maintain up-to-date knowledge of legislation changes affecting workplace health and ensure compliance with Amazon&rsquo;s policies as well as all local health, safety, and medical regulations.
  </li>
  <li>
   Define, monitor, and report health-related metrics to Workplace Health &amp; Safety (WHS) Global Medical and Health (GMH) Team Leadership to measure program success, identify areas for improvement and inform global and regional health strategies.
  </li>
  <li>
   Oversee the proactive identification, assessment, and mitigation of workplace health risks including physical and psychosocial factors and develop programs to safeguard employee well-being.
   <br/>
   <br/>
  </li>
 </ul>
 A day in the life
 <br/>
 <br/>
 In your role as Senior Regional Health Manager, you provide strategic leadership and oversight for Occupational Health services and preventive health management programs. You work closely with a dedicated team of Workplace Health and Safety professionals and Health Professionals while collaborating with internal stakeholders, and local health authorities to identify and mitigate workplace health risks. As a subject matter expert, you offer essential guidance on occupational health, regulatory, and compliance matters, and you serve as the primary point of contact for localizing health policies. You have the unique opportunity to shape how health programs are managed across AMET and APAC by driving cross-functional initiatives and partnering with a dynamic team of health professionals. Your leadership not only keeps employees healthy and safe but also strengthens key partnerships that are critical to our organizational success.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 The Global Medical &amp; Health team is dedicated to driving excellence in occupational health and employee well-being across our global organization. We collaborate across regions to design, implement, and oversee innovative health programs that support the diverse needs of our workforce while aligning with regulatory standards. Our mission is to foster a safe, healthy, and resilient work environment by integrating evidence-based practices, leveraging data-driven insights, and championing holistic health strategies. Joining our team means contributing to a global vision of unifying and advancing occupational health initiatives that make a measurable positive impact on employees&rsquo; health worldwide.
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Doctor of Medicine (MD) degree from an accredited medical school.
  </li>
  <li>
   Clinical experience and direct knowledge of AMET and APAC Occupational Health legislation and requirements
  </li>
  <li>
   Experience of leading Occupational Health services
  </li>
  <li>
   Injury or Illness Prevention expertise (Ergonomics, Psychosocial risks, Environmental risks, Industrial Hygiene), including delivering preventative and other healthcare programs
  </li>
  <li>
   Experience of managing first aid and emergency response services and standards
  </li>
  <li>
   Experience using data and metrics to determine and drive improvements
  </li>
  <li>
   Experience working cross functionally with tech and non-tech teams
  </li>
  <li>
   Data-literate and driven, with a project / program &amp; analytic mindset over and above strong clinical expertise
  </li>
  <li>
   Good verbal and written communication in English and Arabic.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certification in Occupational Health/Medicine or equivalent credentialing as an Occupational Health Physician
  </li>
  <li>
   Strong communication skills (writing and in-person), leadership, teamwork, analysis, judgment and customer focus, with result-orientated working methods and problem solving
  </li>
  <li>
   Experience of, and ability to address and support, executive priorities, including strong writing and communication skills
  </li>
  <li>
   Specialization/additional qualification in Ergonomics, Psychosocial risks, Environmental risks, Industrial Hygiene or similar
  </li>
  <li>
   Experience in Health Management in a retail logistics, manufacturing or production environment
  </li>
  <li>
   A wealth of ideas and the ability to solve issues creatively
   <br/>
   <br/>
  </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - Q-Express Documents Transport
 <br/>
 <br/>
 Job ID: A3032441
</div>


Senior Regional Health Manager, WHS Global Medical and Health Team

Whoop

<div><div><div>At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives.</div><div>
</div><div>
We&rsquo;re looking for a lab manager passionate about designing premium experiences to help envision our Doha participant strategy for our new WHOOP Labs location. To serve the company&rsquo;s diverse testing and validation needs, WHOOP Labs completes tens of thousands of data collections a year and creates best in class experience for our participants. WHOOP Labs Doha will set the bar for product innovation research in the GCC, setting strategy for participant experience and contributing to advancing WHOOP technology. As the Senior Lab Manager, you will own the participant experience and onboarding process at WHOOP Labs Doha and collaborate closely with the rest of the team to create a rigorous, efficient lab. This position is in-person in Doha, Qatar.</div><div></div><div><b><br>
This role is based in Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.</b></div></div><div><div><h3 class="jobSectionHeader"><b>
RESPONSIBILITIES:</b></h3><ul><ul><li>
Collaborate with the Senior Research Recruiter to develop a vision for WHOOP Labs Doha participant experience (e.g. offered amenities, compensation redemption)</li><li>
Own WHOOP Labs Doha &ldquo;front of house&rdquo; experience for folks coming to complete research sessions at WHOOP Labs Doha, including greeting participants, checking them in, and answering questions</li><li>
Coordinate with retail staff to ensure arriving participants are supported and directed through the correct arrival flow, setting an exceptional level of customer service and making sure participants' needs are met promptly and efficiently</li><li>
Work collaboratively with the WHOOP Labs teams to ensure the lab is running optimally</li><li>
Own WHOOP Labs Doha communications, responding to incoming emails and messages to the lab and training others on communication processes and policies when appropriate</li><li>
Maintain material inventory of lab supplies and place orders for new items as needed or requested by the lab team</li><li>
Serve as an ambassador of the company, eloquently and knowledgeably answer questions about WHOOP and represent the brand at activations to support panel recruitment</li><li>
Grow and manage a network of local partnerships in Doha to create new, high-impact relationships with like-minded organizations and community leaders to enhance the participant experience</li><li>
Conduct regular research with existing participants and new groups to identify opportunities to improve participant experiences</li><li>
Reports to the Associate Director, WHOOP Labs Doha</li></ul></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
QUALIFICATIONS:</b></h3><ul><ul><li>
3+ years of experience with luxury experience management in wellness, retail, hospitality or related industries</li><li>
A passion for providing best in class experiences and efficient behind the scenes operations</li><li>
Deep knowledge of local culture and ability to thoughtfully communicate localization considerations for a participant experience tailored to the WHOOP Labs Doha audience</li><li>
Excellent verbal and written communication skills.</li><li>
Strong organizational skills, ability to plan ahead while still being flexible and able to work around challenges</li><li>
Strong networking and collaboration skills, with experience training cross-functional team members on desired standards for customer interactions</li><li>
Strong attention to detail</li><li>
Ability to remain calm and composed in high-pressure situations, demonstrating problem-solving skills and adaptability</li><li>
Knowledge or interest in technology and the wearable industry is a plus; experience using WHOOP preferred</li><li>
Understanding of branding and marketing as it applies to customer experience</li><li>
Passion for health and wellness</li><li>
Proficiency in spoken Arabic to welcome participants and answer questions</li><li>
Fluency in verbal and written English, WHOOP&rsquo;s working language</li></ul></ul></div></div><div><div><b>
This role is based in Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.</b></div><div></div><div><br>
Interested in the role, but don&rsquo;t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.</div><div></div><div><br>
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</div></div></div><p></p>

Senior Lab Manager, WHOOP Doha

WHOOP

<div>
 At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers its members to perform at a higher level through a deeper understanding of their bodies and daily lives.
 <br/>
 <br/>
 We&rsquo;re looking for a lab manager passionate about designing premium experiences to help envision our Doha participant strategy for our new WHOOP Labs location. To serve the company&rsquo;s diverse testing and validation needs, WHOOP Labs completes tens of thousands of data collections a year and creates best in class experience for our participants. WHOOP Labs Doha will set the bar for product innovation research in the GCC, setting strategy for participant experience and contributing to advancing WHOOP technology. As the Senior Lab Manager, you will own the participant experience and onboarding process at WHOOP Labs Doha and collaborate closely with the rest of the team to create a rigorous, efficient lab. This position is in-person in Doha, Qatar.
 <br/>
 <br/>
 <strong>
  This role is based in Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.
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 </strong>
 <strong>
  Responsibilities
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  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with the Senior Research Recruiter to develop a vision for WHOOP Labs Doha participant experience (e.g. offered amenities, compensation redemption)
  </li>
  <li>
   Own WHOOP Labs Doha &ldquo;front of house&rdquo; experience for folks coming to complete research sessions at WHOOP Labs Doha, including greeting participants, checking them in, and answering questions
  </li>
  <li>
   Coordinate with retail staff to ensure arriving participants are supported and directed through the correct arrival flow, setting an exceptional level of customer service and making sure participants' needs are met promptly and efficiently
  </li>
  <li>
   Work collaboratively with the WHOOP Labs teams to ensure the lab is running optimally
  </li>
  <li>
   Own WHOOP Labs Doha communications, responding to incoming emails and messages to the lab and training others on communication processes and policies when appropriate
  </li>
  <li>
   Maintain material inventory of lab supplies and place orders for new items as needed or requested by the lab team
  </li>
  <li>
   Serve as an ambassador of the company, eloquently and knowledgeably answer questions about WHOOP and represent the brand at activations to support panel recruitment
  </li>
  <li>
   Grow and manage a network of local partnerships in Doha to create new, high-impact relationships with like-minded organizations and community leaders to enhance the participant experience
  </li>
  <li>
   Conduct regular research with existing participants and new groups to identify opportunities to improve participant experiences
  </li>
  <li>
   Reports to the Associate Director, WHOOP Labs Doha
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  </li>
 </ul>
 <strong>
  Qualifications
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  <br/>
 </strong>
 <ul>
  <li>
   3+ years of experience with luxury experience management in wellness, retail, hospitality or related industries
  </li>
  <li>
   A passion for providing best in class experiences and efficient behind the scenes operations
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   Deep knowledge of local culture and ability to thoughtfully communicate localization considerations for a participant experience tailored to the WHOOP Labs Doha audience
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  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Strong organizational skills, ability to plan ahead while still being flexible and able to work around challenges
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  <li>
   Strong networking and collaboration skills, with experience training cross-functional team members on desired standards for customer interactions
  </li>
  <li>
   Strong attention to detail
  </li>
  <li>
   Ability to remain calm and composed in high-pressure situations, demonstrating problem-solving skills and adaptability
  </li>
  <li>
   Knowledge or interest in technology and the wearable industry is a plus; experience using WHOOP preferred
  </li>
  <li>
   Understanding of branding and marketing as it applies to customer experience
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   Passion for health and wellness
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  <li>
   Proficiency in spoken Arabic to welcome participants and answer questions
  </li>
  <li>
   Fluency in verbal and written English, WHOOP&rsquo;s working language
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   <br/>
  </li>
 </ul>
 <strong>
  This role is based in Doha, Qatar. We will only consider candidates who currently live in Doha, Qatar.
  <br/>
  <br/>
 </strong>
 Interested in the role, but don&rsquo;t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
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 WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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