manager of housekeeping

iFM Facilities Management L.L.C

<div>
 
 The Assistant Housekeeping Manager supports the Housekeeping Manager in maintaining exceptional cleanliness, hygiene, and presentation standards across the hotel, aligned with 4 &amp; 5 Star hospitality requirements. The role ensures guest rooms, public areas, and back-of-house areas consistently meet luxury brand and guest expectations.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Assist in managing daily housekeeping operations for guest rooms, public areas, and back-of-house spaces.
 </li>
 <li>
 Ensure cleanliness and presentation standards comply with 4 &amp; 5 Star Hotel brand guidelines.
 </li>
 <li>
 Supervise housekeeping supervisors and room attendants to ensure productivity and quality output.
 </li>
 <li>
 Conduct regular inspections of rooms and public areas; address deficiencies promptly.
 </li>
 <li>
 Coordinate with Front Office and Engineering for room status, maintenance issues, and guest requests.
 </li>
 <li>
 Handle guest complaints related to housekeeping professionally and ensure quick resolution.
 </li>
 <li>
 Assist in staff scheduling, duty rosters, and attendance monitoring.
 </li>
 <li>
 Ensure proper use, storage, and inventory control of linen, chemicals, and equipment.
 </li>
 <li>
 Enforce health, safety, and hygiene standards, including cleaning SOPs and chemical usage.
 </li>
 <li>
 Support training of housekeeping staff on service standards, cleanliness, and grooming.
 </li>
 <li>
 Assist in audits, brand inspections, and quality control assessments.
 </li>
 </ul>
 
 
 
 
 
 Requirements &amp; Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Hotel Management or a related field.
 </li>
 <li>
 Minimum 3&ndash;5 years of housekeeping experience in 4 &amp; 5 Star Hotels .
 </li>
 <li>
 Strong knowledge of luxury housekeeping standards, cleaning techniques, and linen control.
 </li>
 <li>
 Experience working with branded hotel standards and operating procedures.
 </li>
 <li>
 Proficiency in MS Office and basic hotel reporting systems.
 </li>
 <li>
 Strong leadership, communication, and guest-handling skills.
 </li>
 <li>
 Ability to work flexible shifts, including weekends and holidays.
 </li>
 </ul>
 
 
 
 
 Preferred Skills:
 
 
 
 
 <ul>
 <li>
 Experience with international hotel brands.
 </li>
 <li>
 Knowledge of hotel PMS systems for room status coordination.
 </li>
 <li>
 UAE hospitality experience .
 </li>
 </ul>
</div>

Assistant Housekeeping Manager

Terranea Resort

<div>
 The Housekeeping Coordinator will provide clerical/secretarial and administrative support for the Housekeeping department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports, payroll, maintaining employee files and departmental records/logs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
 </li>
 <li>
 Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
 </li>
 <li>
 Anticipate guests&rsquo; needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
 </li>
 <li>
 Maintain positive guest relations at all times.
 </li>
 <li>
 Resolve guest complaints, ensuring guest satisfaction.
 </li>
 <li>
 Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
 </li>
 <li>
 Maintain knowledge of:
 </li>
 <li>
 All hotel services/features and hours of operation.
 </li>
 <li>
 All guest room layouts, bed types, d&eacute;cor, appointments, amenities, locations, numbers/names.
 </li>
 <li>
 Housekeeping services available for guests.
 </li>
 <li>
 Available laundry/dry cleaning services and hours of operation.
 </li>
 <li>
 Access all functions of computer.
 </li>
 <li>
 Properly open and close the department, by creating and changing assignments as needed.
 </li>
 <li>
 Set up work station with necessary supplies and resource materials.
 </li>
 <li>
 Complete supply requisitions and submit to Manager; stock office supplies upon receipt.
 </li>
 <li>
 Print designated reports and distribute accordingly.
 </li>
 <li>
 Prepare work orders for maintenance repairs and distribute to Engineering. Monitor completion of work orders submitted.
 </li>
 <li>
 Communicate departmental and guest needs as they arise with respective Housekeeping personnel by beeper/radio.
 </li>
 <li>
 Answer Housekeeping telephone.
 </li>
 <li>
 Document all guest requests for Housekeeping items/services and assign to respective personnel/departments for completion. Follow up on guest satisfaction.
 </li>
 <li>
 Issue Housekeeping items to Assistant Housekeepers for delivery to guest rooms. Follow up on return of items.
 </li>
 <li>
 Establish and maintain filing procedures.
 </li>
 <li>
 Retrieve and distribute departmental mail.
 </li>
 <li>
 Type correspondence and reports as assigned.
 </li>
 <li>
 Prepare employee daily/weekly payroll and submit to manager.
 </li>
 <li>
 Document pertinent information in departmental log book.
 </li>
 <li>
 Review status of incomplete work and follow-up actions with manager before leaving.
 
 
 </li>
 </ul>
 
 Additional Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Assist in other areas of Housekeeping as assigned.
 </li>
 <li>
 Assist in inventory of Housekeeping supplies as assigned.
 </li>
 <li>
 Attend designated meetings, take minutes, transcribe and distribute.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English both verbal and non-verbal.
 </li>
 <li>
 Ability to:
 </li>
 <ul>
 <li>
 Perform job functions with attention to detail, speed and accuracy.
 </li>
 <li>
 Prioritize and organize.
 </li>
 <li>
 Be a clear thinker, remaining calm and resolving problems using good judgement.
 </li>
 <li>
 Follow directions thoroughly.
 </li>
 <li>
 Understand guest&rsquo;s service needs.
 </li>
 <li>
 Work cohesively with co-workers as part of a team.
 </li>
 <li>
 Work with minimal supervision.
 </li>
 <li>
 Maintain confidentiality of guest information and pertinent hotel data.
 </li>
 </ul>
 <li>
 Familiarity with preparing statistical reports.
 </li>
 <li>
 Previous guest relations training.
 </li>
 <li>
 Ability to input and access information in the property management system/computers.
 </li>
 <li>
 Exert physical effort in transporting boxes, carts, linen (150 pounds) to different areas of the resort.
 </li>
 <li>
 Endure various physical movements throughout the work areas.
 </li>
 <li>
 Remain in stationary position for 8 hours throughout work shift.
 </li>
 <li>
 Satisfactorily communicate with guests, management and co-workers to their understanding.
 
 </li>
 </ul>
 
 Experience, Education, &amp; Licensure
 
 
 
 <ul>
 <li>
 College degree preferred, not required.
 </li>
 <li>
 Compute mathematical calculations.
 </li>
 <li>
 Supervisory experience preferred
 </li>
 <li>
 Previous experience in hospitality industry, preferably in Housekeeping.
 </li>
 <li>
 Fluency in a second language, preferably Spanish.
 
 
 </li>
 </ul>
 
 Compensation
 
 
 
 Base Pay Start Rate: $25.50 / hr.
 
 
 We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!
 
 
</div>

Coordinator - Housekeeping (Full Time)

DoubleTree by Hilton

<div><h3 class="jobSectionHeader">Seeking a seasoned Assistant Housekeeping Manager to join our TEAM!</h3><h4 class="jobSectionHeader">
Perks</h4>
Benefits package, travel discounts and more!
About Us: Our TEAM culture motivates and encourages each individual member to achieve &ldquo;MORE&rdquo; in daily life and prosper in their career with a company that values them. Our hope is that each day you will uncover new reasons to love what you do!
T.E.A.M = Together Everyone Achieves More
About the Role: As Assistant Executive Housekeeping Manager you will play a pivotal role in upholding our commitment to excellence in cleanliness and ensuring the highest standards of service. You will lead by example, inspire and motivate your team to deliver outstanding customer service to our guests
TEAM Benefits:<ul>
<li>
Bonus eligible</li>
<li>401k</li>
<li>Health/Dental/Vision/Life/Voluntary Insurance</li>
<li>TEAM and Travel Discounts</li>
<li>Career Advancement Opportunity</li>
<li>Vacation/Well/Holiday Pay</li>
</ul>
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&amp;B discounts! Get away to relax, visit family or see the World!
Responsibilities: The Assistant Executive Housekeeping Manager works with the Executive Housekeeper to assist in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to our guests according to property objectives. In addition to inspecting rooms and training room attendants this position will perform cleaning duties in all areas of the hotel. Will need to have administrative experience including ordering, inventory and scheduling. The Assistant Executive Housekeeper is responsible for delivering clean rooms for occupancy that meet the brand&rsquo;s time, product and placement standards.
Requirements:<ul>
<li>
2+ years prior supervisory experience in a hotel environment</li>
<li>Brand experience is preferred</li>
<li>Flexible work schedule including weekends and holidays as needed</li>
<li>Proven ability to lead, motivate, and develop a diverse TEAM</li>
<li>Excellent organizational and time management skills with the ability to prioritize tasks effectively</li>
<li>Exceptional attention to detail and a commitment to maintaining high cleanliness standards</li>
<li>Excellent communication and interpersonal skills to effectively liaise with staff, guests, and other departments</li>
<li>Fluency in English: additional languages preferred. Spanish language skills are highly desired.</li>
<li>Positive attitude that makes everyone feel welcomed</li>
</ul>
Annual Salary: $54,000
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire</div>

SHORES VACATION RENTALS

Job Overview We are seeking an experienced, motivated individual to help lead our growing short-term vacation rental team. This an excellent opportunity for a housekeeping lead or experienced inspector who is ready for more!In this role, you will work closely with the Housekeeping Manager to help oversee daily operations across multiple vacation rental properties, support our housekeeping team, and ensure every home is guest-ready to 5-star standards.Responsibilities<ul><li>Help lead daily housekeeping operations across multiple properties.</li><li>Support scheduling and routing for housekeepers and finishers.</li><li>Inspect homes for quality, presentation, and guest readiness.</li><li>Troubleshoot same-day turnover challenges and last-minute issues.</li><li>Manage supplies, linens, and team support needs.</li><li>Assist with cleaning and property resets when needed.</li></ul>Requirements<ul><li>Hotel housekeeping supervisor, lead housekeeper, inspector, vacation rental cleaning.</li><li>Strong eye for detail and quality standards.</li><li>Excellent communication and team leadership skills.</li><li>Ability to stay calm in a fast-paced environment.</li><li>Comfortable managing multiple priorities and quick turnaround.</li><li>Reliable transportation is a must.</li><li>Scheduling flexibility</li><li>Reliable smart phone.</li></ul>Pay: From $18.00 per hourExpected hours: 15.0 &ndash; 20.0 per weekExperience:<ul><li>housekeeping : 1 year (Preferred)</li></ul>License/Certification:<ul><li>Drivers license (Required)</li></ul>Work Location: In person

Hotel Equities

<div>
 
 
 Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Assistant&nbsp;Housekeeping Manager for the Marriott in Fort Collins, Colorado.
 
 
 
 Come be a part of Fort Collins, Colorado's PREMIER Full-Service hotel!&nbsp;At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&amp;W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.
 
 
 
 Be Inspired! &nbsp;Be Empowered! &nbsp;Be You!
 
 
 
 &ldquo;With Marriott&rsquo;s TakeCare culture, associates are always the heart of our business.&rdquo; &ndash; Bill Marriott
 
 
 
 
 Job Purpose:
 
 
 
 
 Assist the Housekeeping manager in maximizing customer satisfaction by providing neat and clean customer rooms through the supervision, direction, and coordination of the housekeeper/room cleaners. Warm, knowledgeable service and helpful guidance reassure guests they&rsquo;ve made the right choice to stay with us.
 
 
 <ul>
 
 <li>
 Supervises room cleaners in the prompt and efficient housekeeping of customer rooms
 </li>
 
 <li>
 Ensures that all rooms have been cleaned by checking room cleaners' worksheets at the end of the day &ndash; notifies front desk accordingly
 </li>
 
 <li>
 Supervises the completion of short notice requests for room changes
 </li>
 
 <li>
 Inspects all check out/stay over rooms after they are made up to ensure they are cleaned to Company standards.&nbsp;
 </li>
 
 <li>
 Keeps record of room checkouts/stay overs, submits records to housekeeping every day
 </li>
 
 <li>
 Monitors quality of rooms by conducting and documenting inspections of cleaned rooms
 </li>
 
 <li>
 Prepares maintenance work orders in regard to replacement or repair of furniture, fixtures, etc.
 </li>
 
 <li>
 Ensures completion by following through on orders
 </li>
 
 <li>
 Checks the status of rooms on an ongoing basis and notifies room cleaners of any changes&nbsp;
 </li>
 
 <li>
 Checks VIP rooms
 </li>
 
 <li>
 Checks early morning make-up rooms
 </li>
 
 <li>
 Coordinates cleaning of guestrooms for proper prioritization of customer requests; VIP rooms, check[1]out rooms, expected check-out rooms, etc.
 </li>
 
 <li>
 Checks floor linen closets daily for cleanliness, adequate supplies and linen
 </li>
 
 <li>
 Assures carts are properly stored and vacuum cleaners are emptied at the end of each day&nbsp;
 </li>
 
 <li>
 Assists in quarterly inventory of all linen
 </li>
 
 <li>
 Ensures safety by assuring that all linen chutes are kept locked at all times
 </li>
 
 <li>
 Coordinates housekeeping work with related departments such as front desk, engineering, banquet services and room services
 </li>
 
 <li>
 Take every opportunity to amaze the guests
 </li>
 
 <li>
 Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied
 </li>
 
 <li>
 Responsible for assisting with the training and direction of new department associates
 </li>
 
 <li>
 Ensure all Housekeeping quality standards are complied with and that policies and procedures are consistently applied.
 </li>
 
 <li>
 Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
 </li>
 
 <li>
 Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations
 </li>
 
 <li>
 Ensures timely ordering of products as needed using budgetary guidelines.
 </li>
 
 <li>
 Responsible to ensure proper labor budget guidelines are met and scheduling accordingly.
 </li>
 
 <li>
 Other duties as assigned.
 </li>
 
 </ul>
 
 
 
 
 
 
 
 &nbsp;
 
 
 Qualifications and Requirements:
 
 
 
 <ul>
 
 <li>
 Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards preferred
 </li>
 
 <li>
 2 years' experience as a housekeeping supervisor in the hospitality industry.
 </li>
 
 </ul>
 
 
 
 
 
 
 
 This job requires the ability to perform the following:
 
 
 
 <ul>
 
 <li>
 Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental&nbsp;systems.
 </li>
 
 <li>
 Walking and standing are required for close to 100% of the working day. Length of time of these tasks may vary from day to day and task to task.
 </li>
 
 <li>
 Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task.
 </li>
 
 <li>
 Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
 </li>
 
 <li>
 Must be able to lift up to 15 lbs on a regular and continuing basis.
 </li>
 
 <li>
 Must be able to push and pull carts and equipment weighing up to 250 lbs. on occasion.
 </li>
 
 <li>
 Must be able to exert well-paced ability in limited space.
 </li>
 
 <li>
 Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
 </li>
 
 <li>
 Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,&nbsp;
 </li>
 
 <li>
 listening and hearing ability and visual acuity.
 </li>
 
 <li>
 Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
 </li>
 
 <li>
 Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
 </li>
 
 <li>
 Requires manual dexterity to use and operate all necessary equipment.&nbsp;
 </li>
 
 <li>
 All associates must maintain a neat, clean and well-groomed appearance per Company Standards
 </li>
 
 <li>
 Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
 </li>
 
 <li>
 Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
 </li>
 
 <li>
 Upon employment, all associates are required to fully comply with the Company&rsquo;s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
 </li>
 
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 
 Other:
 
 
 
 <ul>
 
 <li>
 Being passionate about people and service.
 </li>
 
 <li>
 Strong communication skills are essential when interacting with guests and employees.
 </li>
 
 <li>
 Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
 </li>
 
 <li>
 Basic math skills are used frequently when handling cash or credit.
 </li>
 
 <li>
 Problem-solving, reasoning, motivating, and training abilities are often used.
 </li>
 
 <li>
 Have the ability to work a flexible schedule including nights, weekends and/or holidays
 </li>
 
 </ul>
 
 
 &nbsp;
 
 
 
 
 What we offer:
 
 
 
 <ul>
 
 <li>
 Salary Range: $58k - $60k yearly
 </li>
 
 <li>
 Medical/Dental/Vision
 </li>
 
 <li>
 Vacation &amp; Holiday Pay
 </li>
 
 <li>
 Same-day pay available
 </li>
 
 <li>
 Employee Assistance Program
 </li>
 
 <li>
 Career Growth Opportunities/ Manager Training Program
 </li>
 
 <li>
 Reduced Room Rates throughout the portfolio
 </li>
 
 <li>
 Third Party Perks (Movie Tickets, Attractions, Other)
 </li>
 
 <li>
 401(k)
 </li>
 
 <li>
 Employee assistance program
 </li>
 
 <li>
 Employee discount
 </li>
 
 <li>
 Flexible schedule
 </li>
 
 <li>
 Flexible spending account
 </li>
 
 <li>
 Life insurance
 </li>
 
 <li>
 Parental leave
 </li>
 
 <li>
 Referral program
 </li>
 </ul>
</div>

Assistant Housekeeping Manager - Marriott Fort Collins, Colorado

Marriott International

<div>Additional Information 
Job Number26041918 
Job CategoryHousekeeping &amp; Laundry 
LocationJabal Omar Marriott Hotel Makkah, Umm Al Qura, Makkah, Saudi Arabia, Saudi Arabia, 21955 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations and Budgets
<ul><li>Ensures knowledge and understanding of OSHA regulations are up to date.</li></ul>
<ul><li>Oversees all lost and found procedures.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Works effectively with the Engineering department on guest room maintenance needs.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Assists in supervising an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.</li></ul>
<ul><li>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

AsstMgr-Housekeeping

MasterCorp

<div>Join Our Team at MasterCorp, Inc.! 
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. 
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. 
 
What We're Looking For: 
Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. 
 
Position Overview: 
The Assistant Executive Housekeeper (AEH) is a second level manager who plays a key role in the management of the site housekeeping operations, helping to meet quality standards and timeliness goals through the directing of team members. The AEH is fully responsible for all site operations in the absence of Executive Housekeeper (EH). This position is responsible for assisting the EH in meeting site budget and maintaining a positive working relationship with clients and associates. They also help to ensure team members adhere to established standards, and the site assets are maintained.
Essential Functions: 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Create and post schedules by 5:00 PM every Thursday; assigns daily tasks and assigns work to housekeepers, housepersons, and supervisors.</li><li>
Adjust work of employees based on needs, callouts, etc.</li><li>
Monitor daily work hours to ensure compliance with budgeted hours.</li><li>
Follow directives of site leader in his/her absence</li><li>
Exemplify a sense of urgency with entire team to ensure all units get turned on time.</li><li>
Inspect rooms and common areas to ensure cleanliness standards.</li><li>
Retrieve housekeepers to address any areas that need to be re-cleaned.</li><li>
Conduct weekly report cards for housekeeping staff and MSI reports of Supervisors.</li><li>
Contribute to establishing a welcoming culture of engagement and inclusion.</li><li>
Provide timely response to associate concerns by addressing them directly or referring them to others who can assist.</li><li>
Provide ongoing performance feedback to Housekeepers, Housemen, and Supervisors.</li><li>
Consistently enforce established policies and procedures.</li><li>
Coach housekeepers to reach productivity standards.</li><li>
Assist in performance management of team members including coaching and counseling team members.</li><li>
Recommend discipline and termination of staff when necessary.</li><li>
Conduct performance reviews.</li><li>
Set recurring schedule for MasterTalk and STS in accordance with established SOPs; enthusiastically facilitates sessions engaging with staff at all levels</li><li>
Conduct weekly training meetings with supervisors and monthly meetings with all staff.</li><li>
Finalize the day in the Mastermind system.</li><li>
Interview, select, and onboard new team members.</li><li>
Perform new hire orientations for new team members; ensures 7-Steps to Clean training is effectively delivered within established guidelines.</li><li>
Build a positive rapport with the resort management team and attends resort meetings.</li><li>
Manage inventory, conducting weekly inventory counts and orders replenishments.</li><li>
Report unit maintenance issues.</li><li>
Maintain vehicle maintenance logs.</li><li>
Assist in solving guest complaints promptly.</li><li>
Conduct safety meetings and ensures staff follows day-to-day safety rules and procedures.</li><li>
Handle workers compensation issues and reporting.</li><li>
Work irregular hours.</li><li>
Comply with Resort Operations 15 Non-negotiables without fail</li><li>
MasterMind Mobile must be used to update room status updates for all Housekeepers and Supervisors.</li><li>
Other duties as assigned.</li></ul> 
Experience and Education Requirements:<ul><li>
High School Diploma or equivalent combination of education and experience</li><li>
Bachelor&rsquo;s Degree preferred</li><li>
Two years of experience directly related to the job with progressive responsibility.
</li><li>A proven track record of driving strong performance and key field operations metrics.</li><li>
Language Skills: Effective written and verbal English communication, bi-lingual Spanish a plus.
</li><li>Computer Skills: Working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel.</li><li>
Travel: Rarely &ndash; on average 5% of travel on a quarterly basis</li><li>
A valid driver's license will be required for certain locations.</li></ul>
The Assistant Executive Housekeeper is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.<h3 class="jobSectionHeader"> 
 
</h3>Physical Requirements: 
This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the
essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.
Equal Opportunity Employer Statement: 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
________________________________________ 
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.</div>

Assistant Executive Housekeeper- Marriott's Grand Chateau

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Assistant Executive Housekeeper- Marriott's Grand Chateau