manager of investigations

The Home Depot

<div>Position Purpose:
The primary purpose of this role is to oversee asset protection functions, performing AP and Safety-related activities to support Home Depot's business objectives, such as, but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations, requiring effective decision making and conducting investigations for assigned DC's. This includes responsibility for data integrity and tracking of various performance metrics across AP activities. The role has experience in asset protection, safety, hazmat, OSHA standards and investigations to ensure Home Depot maintains a safe, and healthy business by providing direction to the leadership team, in assigned stores, related to improving profitability through reductions in shrink, safety, expenses and liability. 
Key Responsibilities:<ul><li>
30% Strategy and Planning: Organizes, plans and performs asset protection activities within the assigned location(s) for topics such as shrink, and safety awareness programs, merchandise accuracy audits, training, development and execution of those programs; Implements strategic asset protection plans in partnership with building leadership, and provides support to the leadership team related to improving overall performance as it relates to shrink, safety, accuracy and regulatory compliance</li><li>
30% Delivery and Execution: Participates in the decision making process with leadership relating to decisions about shrink, safety, accuracy, and regulatory compliance. Makes recommendations and provides communication to Sr. Asset Protection Manager, and others; Initiates investigations and resolution of safety, regulatory compliance, and theft related issues. Discusses concerns as they arise with the GM, and HRM. Escalates to Sr. Asset Protection Manager as necessary to protect the company brand, liability and maintain a productive work environment for all associates; Attains performance metrics related to safety, shrink, accuracy, regulatory compliance and expenses, using all available tools, to review the overall safety and security metrics. Immediately reporting relevant issues to GM and or Sr. Asset Protection Manager and implementing solutions to improve the safety and shrink of assigned building(s); Share performance results with DC leadership, Sr. Asset Protection Manager, and SSC business partners to identify areas for improvement and recommend resolutions as it relates to the overall safety, shrink, accuracy, and regulatory compliance</li><li>
20% People: Manages a team of Asset Protection Supervisors, Auditors through hands-on leadership; Makes recommendations concerning their teams (e.g., recruitment, selection, performance appraisal, and professional development); Identifies training needs throughout all departments in the DC by determining gaps in operations, safety and shrink performance, hazardous material handling, and regulatory compliance execution of the operations programs; Reviews and provides feedback on key Asset Protection deliverables in Shrink, Safety, Accuracy and Compliance</li><li>
20% Compliance: Leads regulatory investigations suc as, OSHA, EPA, state and federal agencies. Maintain compliance with all Supply Chain security measures that will include but not limited to a seal compliance and testing program and maintaining a strong physical security presence. Leverage contracted site guard supervisors, and ensure all electronic security systems are in good working order at all times.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
Typically reports to Sr. Mgr Asset Potection Manager - Supply Chain</li><li>
1-3 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel 20% to 50% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul> 

Preferred Qualifications:<ul><li>
3+ years of Asset Protection Supply Chain / Store Asset Protection / Distribution Operational Experience</li><li>
2 or 4-year college degree</li><li>
Wicklander &amp; Zulawski certified</li><li>
Experience with CCTV and digital recording devices</li><li>
Logistics and/or field investigations experience</li><li>
LPC or LPQ Completion</li><li>
Leading Teams</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.</li><li>
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.</li><li>
Decision Quality: Making good and timely decisions that keep the organization moving forward.</li><li>
Builds Networks: Effectively building formal and informal relationship networks inside and outside the organization.</li><li>
Drives Results: Consistently achieving results, even under tough circumstances.</li></ul></div>

Distribution Center - Asset Protection Manager

DC MANAGER ASSET PROTECTION

DC Asset Protection Manager

<div>Position Purpose:
The primary purpose of this role is to assist the asset protection manager in performing his/her functions. Performing AP and Safety-related activities to support The Home Depot's business objectives, such as but not limited to minimizing shrink, risk and safety incidents, providing on boarding to AP programs, OSHA standards and investigations, training, coaching and response to potentially volatile situations requiring quick, effective decisions and conducting investigations. This includes responsibility for data integrity and tracking of various performance metrics across AP duties. The role has experience in asset protection, safety, merchandise auditing compliance, hazmat, OSHA standards, and investigations to ensure The Home Depot maintains a safe, a safe work culture by providing support to the asset protection manager and facility leadership team, in assigned building, related to improving shrink, safety, expenses and liability. 
Key Responsibilities:<ul><li>
40% Compliance:
</li><li>Assist DC Asset Protection Manager with conducting monthly audit cadence that provides insight into shrink risk, overall safety compliance, merchandise accuracy audit completion, and regulatory compliance.</li><li>
Assist DC Asset Protection manager with regulatory investigations such as OSHA, EPA, state and federal agencies.</li><li>
Leverage contracted site guard supervisors, and ensure all electronic security systems are in good working order at all times.</li><li>
The overall audit process(s) will highlight operational deficiencies and will lead to the development of a dynamic game plan that will correct or mitigate exposures identified within the scope of the audits.</li><li>
30% Safety:
</li><li>Review weekly incident reporting and review trends with leadership team</li><li>
Participate in onsite meetings with regulatory agencies and follow company SOP's as it relates to interacting with such agencies.</li><li>
Maintain compliance with all Supply Chain security measures that will include but not limited to a seal compliance and testing program, maintaining a strong physical security presence.</li><li>
Leads auditors in daily operations; monitors to ensure a high degree of accuracy in the shipping of product, safety, recording auditing errors, and reviewing errors with facility leadership.</li><li>
Participate in all safety incident investigations to help drive additional training and accountability.</li><li>
If needed, assist APM with creating new processes that prevent safety incidents from occurring.</li><li>
15% Accuracy:
</li><li>Responsible for the training, coaching and feedback of auditors and performs regular evaluations of associates through factual data and subjective observations.</li><li>
15% Shrink:
</li><li>Assist DC Asset Protection Manager with the Company's internal and external theft program. Identify and process temporary labor and external visitors who commit theft. Maximize merchandise recoveries.</li><li>
Observations on floor, identifying safe work practices and correcting unsafe work practices</li><li>
Adhere to all Company policies governing apprehensions. Minimize risk of injuries during apprehensions.</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position reports to the DC Asset Protection manager.</li><li>
This position has up to 3 direct reports.</li></ul> 

Travel Requirements:<ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
The knowledge, skills and abilities typically acquired in related field Night and weekends shifts and/or offsite/annex locations</li></ul> 

Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Demonstrated ability to collaborate and work effectively with cross-functional teams</li><li>
Ability to draw accurate conclusions from financial documentation</li><li>
Excellent written and verbal communication skills</li><li>
Experience with CCTV and digital recording devices</li><li>
LPC or LPQ Completion Wicklander &amp; Zulawski certified</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
1</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm</li><li>
Builds Networks - Effectively building formal and informal relationship networks inside and outside of the organization</li><li>
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives</li><li>
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences</li><li>
Decision Quality - Making good and timely decisions that keep the organization moving forward</li><li>
Drives Results - Consistently achieving results, even under tough circumstances</li></ul></div>

DC Asset Protection Supervisor

Distribution Center - Asset Protection Supervisor

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Distribution Center - Asset Protection Manager

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Distribution Center - Asset Protection Supervisor