manager of learning

Goodwill Industries of Tulsa

<div>Job Title: Career &amp; Learning Center Manager
Department: Career Center Muskogee
Reports To: Work Ready Oklahoma (WRO) Program Director
Job Function: Program Management 
Job Summary:
The Manager is responsible for leading the daily operations of the Muskogee Career &amp; Learning Center and advances the mission of Goodwill by enhancing client employability through onsite workforce training and career navigation services. Coordinates a comprehensive suite of services including career assessments, job readiness instruction, industry-recognized training opportunities, and individualized career coaching. Working closely with staff and community partners, the Manager ensures that participants receive high-quality guidance in resume development, job search strategies, credential attainment, and career pathway planning. The Manager develops and maintains referral partnerships with agencies that serve individuals seeking employment, including organizations that support individuals experiencing barriers to employment. The Manager builds and maintains a portfolio of corporate and employer partners to create employment opportunities for program participants. The Manager monitors program outcomes, tracks participant progress, and ensures services align with Goodwill&rsquo;s workforce development goals. 
Essential Functions:<ul><li>Provide oversight to Career &amp; Learning Center, Career Navigator, and Administrative Support personnel.</li><li>Responsible to develop, maintain, coordinate, and provide instruction for portfolio of best practices, industry recognized course materials.</li><li>Lead department in providing one-on-one career counseling and career navigation services to clients.</li><li>Provide personalized client guidance and support by creating individualized career development plans.</li><li>Cultivate and maintain strong relationships with local employers, businesses, State agencies, and community partners to foster employment opportunities for program participants.</li><li>Maintain participant enrollment data, resume, case notes, placement data, and other information in the Caseworthy Management Information System (MIS).</li><li>Collect and analyze data related to job placements and career outcomes, employment trends, wage rates, and job placement success rates to assess the effectiveness of career center programs and services.</li><li>Manage the center's budget, allocating resources efficiently, and implementing cost-effective strategies.</li><li>In collaboration with the WRO Program Director and Marketing Department, develop marketing strategies and promotional materials to raise awareness about the Career &amp; Learning Center's services and events among job seekers and employers.</li><li>Collaborate with employers to organize job fairs, hiring and networking events, and employer panels to connect job seekers with employers.</li><li>Ensure a comprehensive understanding of all services provided by Goodwill.</li><li>Fully engage in the Opportunity Accelerator program in a collaborative effort to align practices with all Goodwill programs.</li></ul> 
Other Job Functions:<ul><li>Demonstrate professionalism and good judgment and present a friendly cooperative attitude.</li><li>Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment. Work in a multi-unit environment.</li><li>Must adhere to all GWIT policies &amp; procedures.</li><li>Must be able to work occasionally after-hours to meet the needs of the business.</li><li>Completes all GWIT training requirements and maintains certifications required by law.</li><li>Must adhere to local, state, and federal laws and regulations.</li></ul> 
Minimum Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Human Resources, Counseling, Education, or related field.</li><li>2 + years&rsquo; experience in career navigation services, talent acquisition, marketing, career technology education, or related field.</li><li>Strong communication skills including public speaking, adult education, networking, and relationship building required; problem solving and critical thinking skills.</li></ul> 
Special Requirements:<ul><li>Must be at least 21 years of age.</li><li>Valid driver&rsquo;s license and insurable driving record (occasional local travel to retail or program sites).</li><li>Successful completion of background check and drug screening.</li><li>Ability to maintain Goodwill&rsquo;s Drug-Free Workplace and safety-sensitive standards.</li></ul> 
Physical Requirements:<ul><li>Typical office environment with frequent standing/walking during site visits; ability to lift up to 25 lbs. with assistance for heavier items.</li></ul></div>

Career & Learning Center Manager

Wiley

<div>Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what&rsquo;s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what&rsquo;s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
The Account Manager is responsible for managing and retaining a portfolio of institutional accounts, driving revenue growth through relationship building, strategic account planning, and consultative sales approaches. This role requires deep understanding of customer needs, data-driven decision making, and the ability to identify cross-selling opportunities learning products. The primary focus of this role would be for higher education products and portfolio. 
 
 
How you will make an impact:
<ul><li>Drive growth across the assigned territory by achieving and exceeding annual sales targets for Wiley&rsquo;s print and digital solutions
</li><li>Build and manage strong relationships with academic institutions, resellers, and new prospects to expand adoption and renewals
</li><li>Promote front‑list and digital products, with a strong focus on supporting digital transition in Higher Education
</li><li>Develop and execute territory sales plans, managing pipeline activity, forecasting, and reporting against targets
</li><li>Represent Wiley products commercially, present proposals, and negotiate terms to close new and renewal business
</li><li>Gather and share market intelligence, customer feedback, and competitor insights to inform internal teams
</li><li>Collaborate closely with sales, marketing, customer service, and digital teams to deliver a strong customer experience 
</li></ul>What we look for:
<ul><li>Bachelor&rsquo;s degree (BA/BS)
</li><li>Previous sales experience within publishing or education-focused industries
</li><li>3-5+ years of experience hitting targets and managing strategic account
</li><li>Strong knowledge of academic institutions and the Higher Education market
</li><li>Working knowledge of digital books, formats, and industry sales models
</li><li>Proficiency in MS Office applications
</li><li>Strong written and verbal English communication skills
</li><li>High level of initiative, organisation, and attention to detail
</li><li>Ability to travel regularly across the assigned territory
</li><li>Proven success in exceeding financial sales goals using a consultative sales approach
</li><li>Proficiency in additional languages, particularly Arabic or Russian, is desirable.
</li></ul>We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing&mdash;creating impact that reaches everywhere. 
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
 
 
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
 
 
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
 
 
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
 
 
When applying, please attach your resume/CV to be considered.
#LI-SC
Job Posting Title:
Account Manager - MEA Learning
Location:
Dubai, ARE</div>

Account Manager - MEA Learning

Mövenpick

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We are seeking an innovative and goal-oriented Learning &amp; Development Manager to join our dynamic team in 6th of October City, Egypt. As a key member of our Human Resources department, you will be responsible for developing and implementing strategic learning initiatives that drive organizational growth and employee performance.<ul><li>
Design and execute a comprehensive annual Learning &amp; Development strategy aligned with organizational objectives and industry best practices</li><li>
Conduct thorough training needs analyses across all departments to identify skill gaps and development opportunities</li><li>
Develop and deliver engaging training programs that enhance employee skills, performance, and career growth</li><li>
Implement and manage a Learning Management System (LMS) to streamline training delivery and track employee progress</li><li>
Collaborate with department heads to create tailored development plans and succession strategies</li><li>
Facilitate leadership development programs to nurture high-potential employees and strengthen the organization's talent pipeline</li><li>
Measure and analyze the effectiveness of training initiatives, providing regular reports on key performance indicators</li><li>
Stay current with industry trends and innovative learning methodologies to continuously improve our L&amp;D offerings</li><li>
Foster a culture of continuous learning and development throughout the organization</li><li>
Manage the L&amp;D budget, ensuring cost-effective allocation of resources for maximum impact</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Human Resources, Organizational Development, or a related field; Master's degree preferred</li><li>
Minimum of 6 years of experience in Learning &amp; Development, with at least 2-3 years in a managerial role</li><li>
Proven track record of designing and implementing successful L&amp;D strategies in a corporate environment</li><li>
Strong knowledge of adult learning principles, instructional design, and training methodologies</li><li>
Excellent facilitation, coaching, and presentation skills</li><li>
Proficiency in Learning Management Systems (LMS) and e-learning authoring tools</li><li>
Certification in Learning &amp; Development or Training (e.g., ATD, CPLP) is highly desirable</li><li>
Outstanding written and verbal communication skills in English; additional languages are a plus</li><li>
Demonstrated ability to lead and inspire multicultural teams</li><li>
Strong analytical and problem-solving skills with a data-driven approach to decision-making</li><li>
Proficiency in Microsoft Office Suite and relevant HR/L&amp;D software</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Excellent project management and organizational skills</li><li>
Passion for continuous learning and staying updated on industry trends and best practices</li></ul></div>

Learning & Development Manager

Foundation for Jewish Camp

<div>POSITION OVERVIEW
The Manager, Learning &amp; Research, manages efforts to build and sustain a strong learning and data culture across FJC. This role develops and implements the infrastructure and processes for field-wide data collection and program evaluation across the field. This position contributes to and manages multiple aspects of FJC data and evaluation processes including the Census and Satisfaction Insights surveys, and internal and external program evaluations; reviews and analyzes data to distill actionable learnings and key takeaways to drive improvement; contributes to data-driven meetings and trainings for teams and for FJC leadership; and serves as a thought partner on issues related to data, research, evaluation, and learning.
KEY RESPONSIBILITIES
<ul><li>Manage FJC's learning, data, and evaluation strategies, including developing and refining systems aligned with FJC's Strategic Direction</li></ul>
<ul><li>Partner with FJC's impact teams and external partners to embed evaluation and data into program design and execution, providing data consultation on outcomes, metrics, and learning agendas for continuous improvement</li></ul>
<ul><li>Manage aspects of field-wide data initiatives, including FJC's field-wide Satisfaction Insights and Census, ensuring high quality data collection, analysis and reporting
</li></ul><ul><li>Translate data into actionable insights, making recommendations to improve programs and ensure alignment with intended outcomes</li></ul>
<ul><li>Collaborate with senior leadership and cross-functional teams to synthesize and elevate insights for decision-making and external communication
</li></ul><ul><li>Additional learning and research projects as needed for the department including administrative tasks such as editing and creating slide decks, documents and finance related documentation for the department</li></ul>
WORK SCHEDULE &amp; LOCATION
<ul><li>This is a remote role based in the U.S.</li></ul>
<ul><li>Willingness to travel up to 30% within North America to support FJC staff retreats and convenings throughout the year</li></ul>
REQUIRED SKILLS &amp; ABILITIES
<ul><li>Demonstrates strong written and oral communication skills including the ability to present and facilitate effectively with a wide range of audiences</li></ul>
<ul><li>Brings a strong customer-focused approach when engaging with diverse stakeholders</li></ul>
<ul><li>Possess a high level of interpersonal skills and savvy with a commitment to building strategic, effective and successful relationships with FJC staff, partners and stakeholders</li></ul>
<ul><li>Demonstrates strong critical thinking and analysis skills, with a creative, solutions-oriented, and forward-looking approach to research and project design
</li></ul><ul><li>Strong analytical skills, with proficiency in statistical tools and research methodologies</li></ul>
<ul><li>Ability to communicate data and impact with diverse audiences in a variety of modalities using both complex and detailed data and higher-level summary data</li></ul>
<ul><li>Highly self-motivated and takes initiative with excellent organizational, project management and time management skills</li></ul>
<ul><li>Ability to manage a diverse and demanding workload while effectively prioritizing projects, tasks, and time</li></ul>
<ul><li>Able to approach work with a positive attitude, curiosity, and a growth mindset</li></ul>
<ul><li>Demonstrates self-awareness, recognizing and acting on both personal strengths and areas of growth</li></ul>
<ul><li>Able to ask for help or support and react with empathy when others do the same</li></ul>
CREDENTIALS &amp; EXPERIENCE
<ul><li>5-7 years of experience managing data, evaluation, learning, or research initiatives</li></ul>
<ul><li>Experience designing, analyzing and authoring data and research reports and insights</li></ul>
<ul><li>Proven project management experience including utilizing technology and people skills to implement and organize projects with successful completion</li></ul>
<ul><li>Tech-savvy, quick to learn collaborative tech tools. Familiar with Microsoft 365, Salesforce, Asana, and FormAssembly, Alchemer, Qualtrics, Decipher, R, Power BI, and AI software preferred</li></ul>
<ul><li>Familiarity with educational environments preferred; exposure to the field of Jewish camping or Jewish education a plus</li></ul>
<ul><li>Advanced degree (Master's) preferred</li></ul>
PHYSICAL DEMANDS &amp; WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Must be able to lift and /or move up to 10 pounds</li></ul>
<ul><li>Must be able to sit, walk, stand, talk &amp; hear for long periods of time</li></ul>
<ul><li>This position works in an open environment with moderate noise level</li></ul></div>

Manager, Learning & Research

International Federation of Red Cross and Red Crescent Societies

<div><div><div><div>Vacancy No.</div>
S17338
<div>Category of Contract</div>
International
<div>Position Type</div>
International
<div>Application Deadline</div>
20/05/2026
<div>Job Posted On</div>
06/05/2026
<div>Duty Station</div>
Ankara
<div>Country</div>
TURKEY
<div>Grade</div>
C1
<div>Duty Station Status</div>
Family Duty Station
<div>Accompanied Status</div>
Accompanied
<div>Duration</div>
<div>16 months</div>
</div></div><div><h2 class="jobSectionHeader">Organizational Context</h2>
The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world&rsquo;s largest humanitarian network, with 191 member National Red Cross and Red Crescent Societies. IFRC uses the Triple R &ndash; response, resilience and respect &ndash; to deliver on Strategy 2030. IFRC responds to disasters and crises, ensuring timely, coordinated and locally led humanitarian action. IFRC supports its members in building community resilience in the areas of climate and environment, health and wellbeing, and migration and displacement. IFRC promotes respect for our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality, including in our work on values, power and inclusion. The IFRC focuses throughout on our core mandate &ndash; our raison d&rsquo;&ecirc;tre &ndash; of strategic and operational coordination, humanitarian diplomacy, National Society development, and accountability.

IFRC is led by its Secretary General and has its Headquarters in Geneva and five regional offices in Africa (Nairobi); the Americas (Panama); Asia Pacific (Kuala Lumpur); Europe (Budapest); and MENA (Beirut) as well as representation offices, service centres and delegations across the globe. 


IFRC has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the Red Cross and Red Crescent Movement, including sexual exploitation and abuse, sexual harassment and other forms of harassment, abuse of authority, discrimination, and lack of integrity (including but not limited to financial misconduct). IFRC also adheres to strict child safeguarding principles. 


The IFRC Secretariat is implementing a EURO 15m grant - the Global Thematic Programmatic Partnership (GTPP) focusing on capacity enhancement of National Societies. The programme has two key objectives:

To enhance the institutional and technical capacity of National Societies

To enhance coordination with the IFRC network and with key stakeholders, especially at regional and national level 


In keeping with the broader objectives, the GTPP focuses on achieving 4 Results related to:
<ul>
<li>Result 1: Enhanced disaster preparedness and response capacity with a focus on Anticipatory Action</li>
<li>Result 2: Strengthened Epidemic and Pandemic Preparedness</li>
<li>Result 3: Strengthened Institutional Capacity</li>
<li>Result 4: Strengthened RCRC leadership, collaboration, coordination, alignment</li></ul> 


The programme will be implemented across three tiers &ndash; global, regional and country level, with 15 National Societies participating in the programme and 15 discrete thematic areas. The PMEAL Delegate will be a critical part of the global coordination team tasked with successful delivery of the programme, taking an impact-oriented approach.

 Contextualization to be added by line manager/hiring team.
<h2 class="jobSectionHeader">Job Purpose</h2>
The overall purpose of this position is to enhance and fortify the quality, accountability, performance and impact of the GTPP. This entails collaborating closely with the implementing National Societies (NS), providing technical assistance and guidance on PMEAR and learning-related matters. Responsibilities include conducting reliable planning, monitoring, evaluation and reporting on the GTPP, donor reporting, establishing a Monitoring and Evaluation (M&amp;E) framework and bolstering NS PMEAL capabilities through capacity-building efforts. This includes offering technical advice to IFRC country, regional and global teams. The position aims to elevate project quality, performance, and impact through specialised technical assistance and direction in PMER and learning practices.
<h2 class="jobSectionHeader">Job Duties and Responsibilities</h2>
Planning (10%)
<ul>
<li>Ensure that the NS, regional and global level activity plans are updated and revised when needed, including the overall Monitoring, Evaluation, Accountability and Learning (MEAL) plan and related documents, in close coordination with the IFRC Global coordination team.</li>
<li>Work with the global coordination team to submit revised plans to the donor.</li></ul> 


Monitoring (40%)
<ul>
<li>Provide technical advice to IFRC Delegation and NS staff on regularly the programme and plan to facilitate results-based management, strengthen accountability, and produce evidence-based results.</li>
<li>Coordinate with the Regional Offices&rsquo; Information Management (IM) team and other stakeholders to support the collection and analysis of data to improve and strengthen programme quality, performance, and impact.</li>
<li>Conduct field monitoring visits with IFRC and NS programme staff based on the set M&amp;E framework.</li>
<li>Ensure that staff are aware of and use tools such as the MEAL plans, Gantt charts, indicator tracking tables (ITTs), baseline&ndash;endline studies, and matrixes to monitor objectives, indicators, and activities, as per IFRC guidelines; and provide the necessary technical assistance and training in furtherance of this objective.</li>
<li>Where required, support the NS in developing innovative and accountable monitoring systems.</li></ul> 


Evaluation &amp; Accountability (20%)
<ul>
<li>In coordination with the global coordination team and key colleagues at global, regional and country level, serve as the focal point for all internal and externally implemented reviews and evaluations of the GTPP, including internally facilitated programme reviews, as well as mid-term, and final evaluations.</li>
<li>Analyse programme data to produce trends and compare project implementation against agreed-upon targets and quality standards, recommending adjustments to implementation strategies where necessary.</li>
<li>Work with global thematic leads to develop and implement tools to assess and improve program quality.</li>
<li>Ensure the use of review results within the project and in a way that contributes to IFRC learning processes at Country, Regional, and Global levels; ensure the development and usage of management response plans for IFRC Secretariat evaluations.</li>
<li>Support with updates to stakeholders regarding planned review and evaluation exercises, their progress, and reports related to the GTPP.</li>
</ul>
<h2 class="jobSectionHeader">Job Duties and Responsibilities (continued)</h2>
Reporting (10%)
<ul>
<li>Facilitate initiating and finalising all mandatory internal and donor reporting</li>
<li>Ensure narrative reporting adheres to IFRC reporting formats and different donor requirements during preparation, in coordination with the relevant financial information.</li>
<li>Undertake quality control of the reports in coordination with the finance team, cross-checking the narrative information so that it is in line with financial data.</li>
<li>Work closely with the Global Coordination Team and the Strategic Partnerships and Resource Mobilization (SPRM) Team for submission of finalised reports to the donors.</li>
<li>Keep the Programme Coordinator and other stakeholders informed about the state of the draft reports for donors.</li>
<li>Ensure timeliness and compliance with standard IFRC and donor reporting requirements.</li>
</ul>
Learning (20%)
<ul>
<li>Lead reflective discussions after key project events or milestones to capture what went well, what did not, and why.</li>
<li>Organise collaborative sessions to help stakeholders interpret data to understand the results.</li>
<li>Work with the global coordination team, global thematic leads, regional focal points and country teams to produce case studies and success stories and other products that illustrate programme impact.</li>
<li>Maintaining and updating a systematic log of positive and negative lessons learned across the different tiers of the programme.</li>
<li>Work with the global coordination team, global thematic leads, regional focal points, country delegations and HNS to promote peer-to-peer and thematic learning.</li>
</ul>
Capacity building and general support:
<ul>
<li>Provide technical assistance and guidance for assessments, planning, monitoring, evaluation and reporting of related programmes and operations.</li>
<li>Support NSs, regional offices and global thematic leads in the development, use, and institutionalization of planning, monitoring, evaluation, and reporting guidelines, templates, and tools.</li>
<li>In coordination with Regional Offices and Country Delegations, contribute to strengthening the development of PMER technical capacity of NS and IFRC staff through training, workshops and/or capacity-building initiatives. In coordination with the Regional Offices and Country Delegations, foster synergies and best practices between the IM and MEAL units at NS.</li>
</ul>
<h2 class="jobSectionHeader">Education</h2>
Required:
<ul>
<li>A bachelor&rsquo;s degree in social sciences, international development, or a related field, as well as experience in education, will be considered.</li>
<li>Further advanced training related to Project Cycle Management, Monitoring and Evaluation, and Data management.</li>
</ul>
Preferred:
<ul>
<li>IMPACT or equivalent knowledge.</li>
</ul>
<h2 class="jobSectionHeader">Experience</h2>
Required:
<ul>
<li>At least 3-5 years of relevant professional experience (in PMER, Result-based management (RBM), Monitoring and Evaluation, learning agendas etc.)</li>
<li>Strong background in report writing and product delivery to tight deadlines. Ability to write, edit and analyse complex reports in English</li>
<li>Sound background in social research methodologies, including highly developed analytical and communication skills and the ability to assimilate and process information for wide-ranging audiences</li>
<li>Practical field experience in the implementation of monitoring and evaluation systems for projects, programmes and emergencies</li>
<li>Practical field experience in project planning and implementation and results-based project management</li>
<li>Strong workshop and training session facilitation skills</li>
<li>Familiarity with financial management systems (e.g. ability to explain variance between budgeted and actual expenditure)</li>
<li>Knowledge and commitment to Red Cross Red Crescent Fundamental Principles and ability to model those Principles in relationships with colleagues and partners and translate them to development practice</li>
<li>Experience in working in a non-profit organisation or humanitarian organisation</li>
</ul>
<h2 class="jobSectionHeader">Knowledge, Skills and Languages</h2>
Required:
<ul>
<li>Knowledge of log-frame-based project design, result-based management, monitoring, and evaluation</li>
<li>Analytical and communication skills and ability to assimilate and process information for wide-ranging audiences</li>
<li>Advanced skills in data collection, analysis, and ability to transform data into narrative and quantitative reports (Windows package; data collection, management, and analysis)</li>
<li>Skills in training, coaching, and developing staff</li>
<li>Basic understanding of the legal framework of humanitarian operations, as well as gender, protection, social or human vulnerability issues, protection, and community engagement and accountability</li>
<li>Inter-personal skills, cultural sensitivity, and ability to work in a cross-cultural and cross-functional environment -including remote/dispersed team setting - as well as to communicate in such an environment</li>
<li>Able to work independently and as part of a team</li>
<li>Exceptional organisational ability with an eye for detail</li>
<li>Highly motivated, self-starter able to lead a process, engage others and create ownership</li>
<li>Flexible and willing to deal with ambiguity, changes and challenges</li>
<li>Able to prioritise work, multi-task and meet deadlines</li>
<li>Willing to travel and operate in demanding working environments for monitoring and mentoring</li>
<li>Ability to work well under pressure and with tight deadlines</li>
<li>Understanding of and commitment to IFRC&rsquo;s mission and values.</li>
<li>Demonstrated core proficiency in (a) digital communication &amp; collaboration, (b) basic digital content creation, (c) digital safety &amp; security, (d) data literacy, and (e) problem solving with technology (including responsible use of AI assistants.</li>
<li>Fluent in spoken and written English.</li>
<li>Good command of French.</li>
</ul>
Preferred:
<ul>
<li>Knowledge of statistical analysis software (R, STATA, etc.)</li>
<li>Ability to work with infographics and spatial analysis systems such as global information systems (GIS)</li>
</ul>
<h2 class="jobSectionHeader">Competencies, Values and Comments</h2>
Values: Respect for diversity; Integrity; Professionalism; Accountability

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust</div></div>

Delegate, Planning, Monitoring, Evaluation, Accountability, Reporting & Learning (PMEAR-L)

University of Massachusetts Amherst

<div></div><div><div><div><div><div><div><div><div><ul><li>508578
</li> </ul></div><div></div><div><ul><li>Amherst, Massachusetts, United States
</li> </ul></div><div></div><div><ul><li>Academic Advising &amp; Services
</li> <div></div><li>Full Time
</li> <div></div><li>On Site</li></ul><div></div><div> 
 </div></div><div></div><div><ul><li>Staff
</li> </ul></div><div></div><div><ul><li>Opening on: Mar 27 2026
</li> <div></div><li>Closing on: Jun 28 2026
</li> </ul></div></div><div></div><div><div><div>ADD TO FAVORITES
</div></div> <div></div><div>VIEW FAVORITES
</div>
</div><div>Title: Associate Director of Success Toolkit - Level Up Your Learning

Executive Area: Academic Affairs

College/School/MBU: Admin Support Units

Department: Learning Resource Center

Work Location: Amherst

Schedule: Full time

Work Arrangement: Onsite 


Job Summary

The Associate Director of Success Toolkit &ndash; Level Up Your Learning in the Learning Resource Center (LRC) develops, implements, and incorporates student success curriculum and academic skill&ndash;building materials across the University. This position leads the integration of student success content into first-year seminars, credit-bearing courses, and co-curricular workshops, supporting student retention, persistence, wellness, and academic thriving. In addition, the Associate Director oversees the design, coordination, and delivery of the University&rsquo;s Peer Educator Training Hub. 


Essential Functions

Designs, develops, and maintains student success curriculum, toolkits, and instructional materials for first-year seminars, workshops, and University courses. Collaborates with faculty, academic departments, and campus partners to effectively embed student success content into curricular and co-curricular frameworks.
 
 
Leads the creation of scalable, evidence‑based academic skills modules.
 
 
Assesses curriculum effectiveness using data-informed practices and revises materials to address emerging student needs. Tracks participation, outcomes, and learning data for curricular and training programs. Prepares reports, presentations, and updates for University leadership.
 
 
Develops and oversees the University&rsquo;s Peer Educator Training Hub, establishing high-impact, research-based training for peer tutors, mentors, leaders, and other undergraduate educators. Coordinates annual and ongoing training workshops, certification pathways, and professional development opportunities and ensures alignment with national standards.
 
 
Delivers workshops and presentations to faculty, staff, and students on student success strategies, pedagogy, and academic skills.
 
 
Serves as a campus resource on student success skills and peer educator training and best practices and works with the Senior Assistant Provost of Learning Resources and Undergraduate Research to align success skills across campus.
 
 
Contributes to LRC strategic planning and campus-wide student success initiatives.
 
 
Builds and maintains strong partnerships across campus, with a special focus on academic affairs and academic departments, student affairs, advising, and retention-focused units.
 
 
Supervises and mentors graduate assistants and a team of undergraduate trainers. Supports hiring, onboarding, scheduling, evaluation, and professional development for student staff and creates a supportive, inclusive, and growth-oriented working environment. 


Other Functions

Performs other duties as assigned.
 
 
May supervise professional staff. 


Minimum Qualifications

Bachelor&rsquo;s degree and at least four (4) years of experience working in higher education, student affairs, learning support, curriculum design, or related field.
 
 
Demonstrated experience developing instructional materials or training resources in multiple modalities (e.g. in person, online and hybrid).
 
 
Experience supervising student employees or mentoring student leaders.
 
 
Strong understanding of student development, academic success strategies, and inclusive pedagogy.
 
 
Excellent presentation and facilitation skills with the ability to create and present engaging content to a diverse population of stakeholders with varying levels of experience.
 
 
Strong written and oral communication skills with the ability to express thoughts clearly and in a logical sequence.
 
 
Strong organizational and project management skills and excellent attention to detail.
 
 
Strong interpersonal skills with the ability to maintain harmonious working relationships and collaborate effectively with a diverse population of stakeholders.
 
 
Sound judgment and the ability to maintain confidentiality.
 
 
Strong computer skills and the ability to learn new technology and tools quickly. 


Preferred Qualifications

Master&rsquo;s degree or above in higher education, curriculum/teaching, educational psychology, or related field.
 
 
Experience training peer educators, tutors, mentors, or similar student roles.
 
 
Experience teaching first-year seminars or college success courses.
 
 
Knowledge of national standards for peer education and tutoring programs.
 
 
Data-informed assessment experience. 


Working Conditions

Work is performed in a standard office or indoor university environment and involves minimal physical exertion. 


Work Schedule and Work Arrangement

Monday - Friday, 8:30 AM - 5:00 PM. 
 
Required to work occasional evenings and weekends. 


Salary Information

Pay Grade: PSSAP Grade 27 


Special Instructions for Applicants

Along with the online application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide the names and contact information for three (3) professional references. 


This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.</div></div></div></div></div></div></div>

Associate Director of Success Toolkit - Level Up Your Learning

Accenture

<div>About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song &mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Job Summary:
Change is constant and accelerating faster than ever. Transformation is compressed. Customer and stakeholder expectations have radically shifted how companies must strategize and deliver. The C-Suite and Boards are being held accountable in ways we have not seen in the past. To address today&rsquo;s most pressing challenges and unlock the most compelling opportunities, leaders need to move fast. While many believe innovative strategies are the answer to rapid change, they are only part of the solution. The most successful companies elevate people and put them at the center of strategic initiatives. Because nothing changes if strategies don&rsquo;t. We help leaders create transformation by enriching the relationship between people and strategic initiatives, and help clients to reimagine their business, build strategies with the leaders and cultures to accelerate change, and create and deliver exceptional strategic outcomes. Our focus on sustainability, inclusion, diversity &amp; equity (ID&amp;E), purpose, and board effectiveness helps CEOs drive a comprehensive strategy agenda. Join us to drive strategic initiatives that improve outcomes for businesses and their stakeholders, helping organizations navigate the complexities of rapid change with precision and agility
As a Talent &amp; Organization (T&amp;O) professional in the S&amp;C Global Network, you will help clients across industries accelerate talent transformation, AI‑powered workforce capability building, and organizational change. Using your expertise in AI‑centric design, behavior change, and talent development, you will shape innovative strategies and solutions that enable clients to build present-relevant, future‑ready, agile, AI‑enabled workforce. You will play a pivotal role in guiding organizations through complex transformations and enabling smooth, people‑centered transitions.
Key Roles and Responsibilities:<ul><li>
Conduct talent and capability needs analysis aligned to business priorities; identify critical skill gaps and design AI‑powered, talent‑first development strategies and interventions.</li><li>
 Introduce innovative, AI‑centric approaches into talent solutions as business priorities evolve.</li><li>
Establish project foundations by defining processes, governance, team structures, and agile ways of working; manage workplans, mitigate risks, and drive seamless delivery.</li><li>
Lead and mentor multidisciplinary teams of learning designers, media designers, technical developers, data modelers, as needed, across locations to create high‑impact, talent‑focused, digitally enhanced workforce solutions.</li><li>
Manage external partners within the talent ecosystem to support capability-building initiatives when required.</li><li>
Own budget, scope, timeline, product quality, and delivery efforts for AI‑powered capability development solutions across multiple programs, ensuring alignment with internal and client stakeholders.</li><li>
Track project performance and deliver clear reporting to stakeholders through multiple forums.</li><li>
Demonstrate agility by continuously adapting talent solutions to changing business and workforce needs.</li><li>
Contribute to organizational and practice-wide priorities including innovation, thought leadership, and asset development.</li><li>
Support business development by shaping proposals, identifying new opportunities, and cultivating strong client relationships.</li></ul></div>
 
<div>Essential Qualifications
Professional &amp; Technical Skills<ul><li>
Graduate/Postgraduate preferably with background in HR, talent development, or organizational sciences.</li><li>
Preferred qualifications: MA/Diploma in Instructional Design, Learning Sciences, Cognitive Sciences, MBA, PMP.</li><li>
10+ years of experience in workforce capability development, digital talent experiences, or related domains.</li><li>
5+ years leading large-scale corporate capability programs for global clients and managing geographically distributed teams.</li><li>
Experience delivering agile, AI‑supported capability transformation initiatives in fast‑paced environments.</li><li>
Proven expertise designing and delivering talent development solutions for enterprise technology transformations, leadership journeys, and behavioral capability programs across industries.</li><li>
Strong experience working with global clients and cross‑cultural teams.</li><li>
Consulting experience in designing, developing, and implementing talent and performance solutions.</li><li>
Ability to build strategic client relationships, identify opportunities, and convert them into business engagements.</li><li>
Experience applying AI‑powered or next‑generation digital technologies to talent and capability challenges.</li><li>
Expertise in at least one niche area such as talent experience design, capability architecture, AI‑enhanced workforce design, or immersive experience technologies.</li></ul><div></div>
Preferable Qualifications:<ul><li>
Strong knowledge of performance‑based talent models, workforce behavior science, and modern capability development principles.</li><li>
Deep awareness of emerging and disruptive technologies shaping industries and their talent implications.</li><li>
Proven project management capabilities to manage multiple priorities while delivering high‑quality outcomes.</li><li>
Strong analytical skills with the ability to interpret and present data for strategic decisions.</li><li>
Ability to operate effectively in an agile, evolving, and sometimes ambiguous environment.</li><li>
Strong expertise in evaluating talent development materials, proposals, budgets, effort, and resource needs.</li><li>
Ability to build strong stakeholder relationships at all levels.</li><li>
Experience using rapid digital content tools and workforce enablement platforms (LMS/LXP), though now positioned within AI‑powered talent ecosystems.</li><li>
Structured problem‑solving, strong business acumen, and a holistic enterprise perspective.</li><li>
Excellent communication skills&mdash;visual, verbal, and written.</li><li>
Strong interpersonal, coaching, and people leadership skills.</li><li>
High cultural agility and global mindset.</li><li>
Strong program and team management capabilities.</li></ul><div></div>
Why join us?<ul><li>
We offer a transparent, fast paced career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul> 
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply. 
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news. 
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Global Talent - Learning Manager

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