manager of loss prevention operations

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 We are seeking a highly skilled and experienced Director of Loss Prevention to join our team in Riyadh, Saudi Arabia. As a key member of our leadership team, you will be responsible for developing and implementing comprehensive loss prevention strategies to ensure the safety and security of our assets, employees, and customers.
 
 
 <ul>
 <li>
 Develop, implement, and oversee loss prevention policies and procedures across the organization
 </li>
 <li>
 Lead and manage the loss prevention team, providing guidance, training, and support
 </li>
 <li>
 Conduct risk assessments and implement measures to mitigate identified risks
 </li>
 <li>
 Collaborate with other departments to integrate loss prevention strategies into overall business operations
 </li>
 <li>
 Investigate incidents of theft, fraud, or other security breaches, and implement corrective actions
 </li>
 <li>
 Manage the department's budget and resources effectively
 </li>
 <li>
 Liaise with local law enforcement agencies and maintain awareness of current security issues
 </li>
 <li>
 Ensure compliance with local laws and regulations related to security and loss prevention
 </li>
 <li>
 Analyze data and prepare reports on loss prevention metrics and trends
 </li>
 <li>
 Oversee the maintenance and operation of security systems and equipment
 </li>
 <li>
 Develop and conduct training programs for employees on loss prevention and safety procedures
 </li>
 <li>
 Stay updated on industry best practices and emerging technologies in loss prevention
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Criminal Justice, Security Management, or a related field
 </li>
 <li>
 Minimum of 7-10 years of experience in loss prevention, with at least 5 years in a leadership role
 </li>
 <li>
 Proven track record in developing and implementing effective loss prevention strategies
 </li>
 <li>
 Strong knowledge of loss prevention techniques, security systems, and investigative procedures
 </li>
 <li>
 Excellent leadership and team management skills
 </li>
 <li>
 Outstanding analytical and problem-solving abilities
 </li>
 <li>
 Proficiency in Microsoft Office suite and familiarity with security management software
 </li>
 <li>
 Strong communication skills, both verbal and written
 </li>
 <li>
 Ability to work effectively in a fast-paced, high-pressure environment
 </li>
 <li>
 Certification in CPR and First Aid
 </li>
 <li>
 Cultural sensitivity and understanding of local laws and customs in Saudi Arabia
 </li>
 <li>
 Fluency in English; knowledge of Arabic is a plus
 </li>
 <li>
 Ability to maintain confidentiality and exercise discretion in handling sensitive information
 </li>
 <li>
 Flexibility to work irregular hours, including nights and weekends when necessary
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 Join our dedicated and experienced team as a
 
 Director of Loss Prevention
 
 , where vigilance, strategy, and a sharp attention to detail define everything we do. In this dynamic and collaborative role, you will lead the organization&rsquo;s loss prevention efforts, overseeing daily operations, mentoring a skilled team, and developing proactive strategies to protect our people, assets, and reputation.
 
 
 Working closely with departments such as operations, human resources, and legal, you will ensure that security and safety protocols are effectively integrated into our business practices. Our environment values
 
 teamwork, integrity, accountability, and continuous improvement
 
 &mdash;one safeguard at a time.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are committed to fostering an inclusive and diverse workplace where everyone feels respected, supported, and empowered to grow. Regardless of background or experience, we celebrate individuality and provide equal opportunities for all team members to thrive and succeed.
 
 
 Your unique perspective and voice are valued here, and we believe they strengthen our loss prevention efforts&mdash;and our entire organization.
</div>

Director of Loss Prevention

Marriott International

<div>Additional Information 
Job Number25176789 
Job CategoryLoss Prevention &amp; Security 
LocationW Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Promotes guest and employee satisfaction while achieving the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in the security/loss prevention or related professional area</li></ul>
OR
<ul><li>Bachelor&rsquo;s degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Security/Loss Prevention Operations
<ul><li>Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.</li></ul>
<ul><li>Complies with applicable federal, state and local law and safety regulations.</li></ul>
<ul><li>Maintains logs, certifications and documents required by law and Standard Operating Procedures.</li></ul>
<ul><li>Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents.</li></ul>
<ul><li>Follows proper key control guidelines in loss prevention and in the property.</li></ul>
<ul><li>Assists with promotion and implementation of accident and fire prevention procedures.</li></ul>
<ul><li>Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.</li></ul>
<ul><li>Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.</li></ul>
<ul><li>Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.</li></ul>
<ul><li>Promotes action plans to monitor and control risk.</li></ul>
<ul><li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.</li></ul>
<ul><li>Assists with first aid program for guests and employees.</li></ul>
<ul><li>Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.</li></ul>
<ul><li>Works closely with Meeting Planners to facilitate a successful and safe experience for guests.</li></ul> 
Managing and Conducting Human Resources Activities
<ul><li>Interviews, selects and trains employees.</li></ul>
<ul><li>Appraises employee&rsquo;s productivity and efficiency for the purpose of recommending promotions or other changes in status.</li></ul>
<ul><li>Provides for the safety and security of the employees or the property.</li></ul>
<ul><li>Monitors employee attendance and records absences/tardiness.</li></ul>
<ul><li>Helps direct supervisors to achieve their own development goals.</li></ul>
<ul><li>Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Meets quality standards and customer expectations on a daily basis.</li></ul>
<ul><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li></ul>
<ul><li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul> 
Additional Responsibilities
<ul><li>Analyzes information and evaluates results to choose the best solution and solve problems.</li></ul>
<ul><li>Develops liaison with local law enforcement and emergency services.</li></ul>
<ul><li>Informs and/or updates executives, peers and subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Loss Prevention Manager

<div>Additional Information 
Job Number25177655 
Job CategoryLoss Prevention &amp; Security 
LocationCourtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Security/Loss Prevention Operations
<ul><li>Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.</li></ul>
<ul><li>Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.</li></ul>
<ul><li>Assists in the development of detailed &quot;shut down&quot; procedures for the property to ensure that all areas are secured at the appropriate times.</li></ul>
<ul><li>Complies with applicable federal, state and local law and safety regulations.</li></ul>
<ul><li>Follows proper key control guidelines in loss prevention and in the property.</li></ul>
<ul><li>Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.</li></ul>
<ul><li>Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.</li></ul>
<ul><li>Follows Duty of Care process for the protection of guests and employees.</li></ul>
<ul><li>Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Implements action plans to monitor and control risk.</li></ul>
<ul><li>Monitors all unusual activities in and around the property that would impair the well being of guests and employees.</li></ul>
<ul><li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.</li></ul>
<ul><li>Oversees and guides the efforts of the Accident Prevention Committee.</li></ul>
<ul><li>Oversees first aid program for guests and employees.</li></ul>
<ul><li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Meet quality standards and customer expectations on a daily basis.</li></ul>
<ul><li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li></ul>
<ul><li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul> 
Additional Responsibilities
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Develops liaison with local law enforcement and emergency services.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Asst Mgr-Loss Prevention

<div>Additional Information 
Job Number25179187 
Job CategoryLoss Prevention &amp; Security 
LocationW Doha, West Bay, Zone 61, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Security/Loss Prevention Operations
<ul><li>Assists in the development and implementation of emergency procedures.</li></ul>
<ul><li>Conducts investigation of all losses of property assets and refers to proper management for disposition.</li></ul>
<ul><li>Deploys security staff to effectively monitor and protect property assets.</li></ul>
<ul><li>Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.</li></ul>
<ul><li>Conduct periodic patrols of entire property and parking areas.</li></ul>
<ul><li>Recognize success across areas of responsibility.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.</li></ul>
<ul><li>Implements action plans to monitor and control risk.</li></ul>
<ul><li>Maintains required reports and documentation regarding patrols of property and parking areas.</li></ul>
<ul><li>Provides means for obtaining necessary medical attention on a timely basis.</li></ul> 
Leading Security/Loss Prevention Teams
<ul><li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.</li></ul>
<ul><li>Celebrates successes by publicly recognizing the contributions of team members.</li></ul>
<ul><li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Meet quality standards and customer expectations on a daily basis.</li></ul>
<ul><li>Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 

Conducting Human Resources Activities
<ul><li>Assists in minimizing cost of accident claims through aggressive claims management.</li></ul>
<ul><li>Brings issues to the attention of Human Resources as necessary.</li></ul>
<ul><li>Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.</li></ul>
<ul><li>Conducts hourly employee performance appraisals according to Standard Operating Procedures.</li></ul>
<ul><li>Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Administer property policies fairly and consistently.</li></ul>
<ul><li>Maintain first aid and CPR certifications required for Loss Prevention officers.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul> 
Additional Responsibilities
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Develops and maintains a working relationship with local law enforcement authorities.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Director of Security - Loss Prevention (Arabic Speaker)

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25175271
 
 
 
 Job Category
 
 Loss Prevention &amp; Security
 
 
 
 Location
 
 The St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Security/Loss Prevention Operations
 
 
 
 <ul>
 <li>
 Assists in the development and implementation of emergency procedures.
 </li>
 <li>
 Conducts investigation of all losses of property assets and refers to proper management for disposition.
 </li>
 <li>
 Deploys security staff to effectively monitor and protect property assets.
 </li>
 <li>
 Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
 </li>
 <li>
 Conduct periodic patrols of entire property and parking areas.
 </li>
 <li>
 Recognize success across areas of responsibility.
 </li>
 <li>
 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
 </li>
 <li>
 Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
 </li>
 <li>
 Implements action plans to monitor and control risk.
 </li>
 <li>
 Maintains required reports and documentation regarding patrols of property and parking areas.
 </li>
 <li>
 Provides means for obtaining necessary medical attention on a timely basis.
 
 
 </li>
 </ul>
 
 Leading Security/Loss Prevention Teams
 
 
 
 <ul>
 <li>
 Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.
 </li>
 <li>
 Celebrates successes by publicly recognizing the contributions of team members.
 </li>
 <li>
 Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
 </li>
 <li>
 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
 </li>
 <li>
 Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Strives to improve service performance.
 </li>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Meet quality standards and customer expectations on a daily basis.
 </li>
 <li>
 Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Assists in minimizing cost of accident claims through aggressive claims management.
 </li>
 <li>
 Brings issues to the attention of Human Resources as necessary.
 </li>
 <li>
 Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
 </li>
 <li>
 Conducts hourly employee performance appraisals according to Standard Operating Procedures.
 </li>
 <li>
 Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
 </li>
 <li>
 Administer property policies fairly and consistently.
 </li>
 <li>
 Maintain first aid and CPR certifications required for Loss Prevention officers.
 </li>
 <li>
 Handles guest problems and complaints.
 </li>
 <li>
 Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
 </li>
 <li>
 Provides services that are above and beyond for customer satisfaction and retention.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Analyzes information and evaluating results to choose the best solution and solve problems.
 </li>
 <li>
 Develops and maintains a working relationship with local law enforcement authorities.
 </li>
 <li>
 Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
 </li>
 <li>
 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number25175271 
Job CategoryLoss Prevention &amp; Security 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Security/Loss Prevention Operations
<ul><li>Assists in the development and implementation of emergency procedures.</li></ul>
<ul><li>Conducts investigation of all losses of property assets and refers to proper management for disposition.</li></ul>
<ul><li>Deploys security staff to effectively monitor and protect property assets.</li></ul>
<ul><li>Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.</li></ul>
<ul><li>Conduct periodic patrols of entire property and parking areas.</li></ul>
<ul><li>Recognize success across areas of responsibility.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.</li></ul>
<ul><li>Implements action plans to monitor and control risk.</li></ul>
<ul><li>Maintains required reports and documentation regarding patrols of property and parking areas.</li></ul>
<ul><li>Provides means for obtaining necessary medical attention on a timely basis.</li></ul> 
Leading Security/Loss Prevention Teams
<ul><li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.</li></ul>
<ul><li>Celebrates successes by publicly recognizing the contributions of team members.</li></ul>
<ul><li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &quot;open door&quot; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Meet quality standards and customer expectations on a daily basis.</li></ul>
<ul><li>Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul> 

Conducting Human Resources Activities
<ul><li>Assists in minimizing cost of accident claims through aggressive claims management.</li></ul>
<ul><li>Brings issues to the attention of Human Resources as necessary.</li></ul>
<ul><li>Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.</li></ul>
<ul><li>Conducts hourly employee performance appraisals according to Standard Operating Procedures.</li></ul>
<ul><li>Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul>
<ul><li>Administer property policies fairly and consistently.</li></ul>
<ul><li>Maintain first aid and CPR certifications required for Loss Prevention officers.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul>
<ul><li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</li></ul>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul> 
Additional Responsibilities
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Develops and maintains a working relationship with local law enforcement authorities.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Ocean Network Express (Europe) Ltd

Do you want to play a key role in providing legal, documentary, and P&I-related support and guidance across the Europe and Africa region? Do you have strong legal and insurance expertise within the shipping industry?We're looking for an EUA Legal & Insurance Coordinator to join our team. In this role, you'll assist the EUA Legal & Insurance Assistant Manager with providing legal, documentary and P&I related support and guidance within the Europe & Africa region (EUA), including effective liaison with General Headquarters (GHQ) Singapore (primarily GHQ Legal), and Regional EUA Teams, including regularly liaising with and monitoring of the service provided by P&I Club Regional Correspondents and their principal P&I Club(s).The RoleLoss Prevention & Claims<ul><li>To assist with monitoring local investigation of incidents and claims handling within ONE EUA Offices and Third-Party Agents (TPAs), providing guidance and assistance where necessary whilst communicating effectively with all interested parties.</li><li>To assist with coordinating with other involved parties, such as the P&I Club, surveyors, fire-experts, lawyers, etc., in the event of any ONE or Consortium vessels being involved in a major incident.</li><li>To assist with planning and coordinating Claims and Loss Prevention workshops on a rolling basis as and when they are required within the EUA region.</li><li>Monitor and, where appropriate, circulate relevant P&I and Insurance market / industry news to pertinent EUA Departments.</li><li>Proactively build productive and mutually supportive links with P&I and Insurance Colleagues in other Regions and GHQ to foster best practice across the organisation.</li><li>Answering day-to-day documentation queries of varying complexity, including bill of lading issues, ship certificates, indemnities, and letters of credit queries.</li><li>To monitor the standard and content of survey reports for ONE's P&I related incidents within EUA, raising specific questions with surveyors and correspondents as necessary to ensure ONE's interests are fully protected.</li><li>Assist with monitoring trend statistics and contributing to loss prevention initiatives to improve risk awareness and encourage risk management practices within EUA (e.g., to alert and coordinate with external specialist providers on serious theft and fraud investigations).</li><li>Support the 'EUA Loss Prevention Officer' network by providing pertinent training and guidance to actively facilitate the LPO's scaffolded support to their own specific EUA country/region.</li><li>Assist with reviewing relevant Customer Contract / Maritime Contract(s) upon request of pertinent ONE teams.</li></ul>The Requirements<ul><li>Must be able to demonstrate a thorough understanding of documentation procedures.</li><li>IT literate with at minimum intermediate skills in Google suite.</li><li>Experience within the shipping industry would be ideal.</li><li>Business Awareness</li><li>Customer Focus</li><li>Communication</li><li>Problem Solving</li><li>Planning and Organisation</li><li>Decision Making</li><li>Innovation and Improvement</li><li>Team Work</li><li>Performance Management</li><li>Independent</li><li>Self-motivated</li><li>Enthusiastic</li></ul>The Benefits<ul><li>Paid annual leave of 25 days per annum plus UK bank and public holidays.</li><li>Hybrid working arrangement.</li><li>Membership of the Company's Group Personal Pension Plan.</li><li>Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review.</li><li>Permanent Health Insurance.</li><li>Death in Service.</li><li>Private Medical Cover (BUPA) after two years' service.</li><li>Employee Assistance Programme, with free independent confidential support and virtual GP services.</li><li>An interest free annual travel season ticket loan.</li><li>Family leave policies enhanced above statutory.</li><li>Access to the UK's TaxFree Childcare scheme.</li><li>Enhanced company sick pay policy.</li><li>Medical health check.</li><li>Annual eye test and contribution towards glasses for VDU prescriptions.</li><li>Online employee discount platform.</li></ul>ApplicationThe closing date for this vacancy is 22nd October 2025 but if a significant number of applications are received, it will close earlier.Applicants must have a permanent and existing right to live and work in the UK.

Coordinator - Loss Prevention, Legal & Insurance

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