manager of operations

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
At Amazon, we pioneer. 
We also treat every single day like it&rsquo;s day one. And we never sit still while we do it. 
Are you up for crafting solutions and solving tomorrow&rsquo;s problems today? 
 
Then we have the opportunity for you! 
We&rsquo;re seeking experienced, Operations Managers to join our network. 
As an Operations Manager, you&rsquo;ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don&rsquo;t shy away from rolling up your sleeves and getting involved whenever necessary. 
You&rsquo;ll be directly responsible for developing a team of Area Managers and their direct report. The quality of your leadership is key to success in this role: you&rsquo;ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. 
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking. 
 
 
 
 
 
 
Key job responsibilities 
Your role will be pivotal in the overall management, control, organization and direction of Outbound operational areas of your site. Your responsibilities will include, amongst others: 
 
<ul><li>Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site,</li><li>Monitor, analyze and work on improvement of customer experience and delivery performance.</li><li>Maintain and develop KPIs and SLAs through daily management and follow-up.</li><li>Become proficient on specific, larger-scale processes and activities, such as 5S audits,</li><li>In your inventory control and systems environment, you&rsquo;ll handle meaningful data collection, updating operations metrics on an hourly basis,</li><li>Therefore, you&rsquo;ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,</li><li>Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,</li><li>Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network,
</li><li>Contribute to process improvement and cost optimization initiatives. Lead lean projects in order to ensure continuous and sustainable improvements.</li></ul></div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>Bachelor&rsquo;s degree, preferably in engineering.</li><li>Advanced proficiency in verbal and written English and Turkish.</li><li>Previous experience in leading large, diverse teams.</li><li>Proven experience in operations, engineering, industrial or supply chain management.</li><li>Overall understanding of inbound and outbound operations as well as support function roles.</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.</li><li>Relevant experience in using data evidence to influence business decisions</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master&rsquo;s degree.</li><li>Experience in Lean, Six Sigma and Kaizen techniques.</li><li>You embrace change, and are willing to relocate if necessary.</li><li>AI knowledge and applying to process improvement.</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Manager, Turkey Operations

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
At Amazon, we pioneer. 
We also treat every single day like it&rsquo;s day one. And we never sit still while we do it. 
Are you up for crafting solutions and solving tomorrow&rsquo;s problems today? 
 
Then we have the opportunity for you! 
We&rsquo;re seeking experienced, Operations Managers to join our network. 
As an Operations Manager, you&rsquo;ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don&rsquo;t shy away from rolling up your sleeves and getting involved whenever necessary. 
You&rsquo;ll be directly responsible for developing a team of Area Managers and their direct report. The quality of your leadership is key to success in this role: you&rsquo;ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. 
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
 
 
Key job responsibilities 
Your role will be pivotal in the overall management, control, organization and direction of Outbound operational areas of your site. Your responsibilities will include, amongst others: 
 
Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site, 
Monitor, analyze and work on improvement of customer experience and delivery performance. 
Maintain and develop KPIs and SLAs through daily management and follow-up. 
Become proficient on specific, larger-scale processes and activities, such as 5S audits, 
In your inventory control and systems environment, you&rsquo;ll handle meaningful data collection, updating operations metrics on an hourly basis, 
Therefore, you&rsquo;ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience, 
Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels, 
Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network, 
Contribute to process improvement and cost optimization initiatives. Lead lean projects in order to ensure continuous and sustainable improvements.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor&rsquo;s degree, preferably in engineering,logistic,management</li><li>Advanced proficiency in verbal and written English and Turkish</li><li>Previous experience in leading large, diverse teams,</li><li>Proven experience in operations, engineering, industrial or supply chain management.</li><li>Overall understanding of inbound and outbound operations as well as support function roles.</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li><li>Relevant experience in using data or anecdotal evidence to influence business decisions</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we&rsquo;d love to hear from you.</li><li>Master&rsquo;s degree</li><li>Experience in Lean, Six Sigma and Kaizen techniques</li><li>You embrace change, and are willing to relocate if necessary</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Manager, Turkey Fulfilment Center Operations, Turkey Fulfilment Center Operations

Citi

<div>
 
 Job Description
 
 
 
 Treasury Operations Assistant Manager is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Markets team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Process daily FX, Money Market, derivatives and securities transactions, provide analytic input for traders and aid in review of derivative products,
 </li>
 <li>
 Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
 </li>
 <li>
 Research current treasury and client operational trends and suggest solutions
 </li>
 <li>
 Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
 </li>
 <li>
 Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
 </li>
 <li>
 Assist efforts to help drive high rates of client adoption
 </li>
 <li>
 Ensure requirements are clearly stated and that business and client needs are met throughout development
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 At least 3-5 years of experience in Treasury Operations Units
 </li>
 <li>
 Fundamental understanding of Treasury products, accounting and regulatory policies
 </li>
 <li>
 Demonstrated comprehension of Treasury products, accounting and regulatory policies
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 English is a must
 </li>
 <li>
 CMB and/or Derivative Certificates (SPL Duzey 1-3, SPL Turev)
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Operations - Transaction Services
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Cash Management
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Treasury Operations Assistant Manager

Welcome Pickups

<div>About us
Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.
Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.<ul><li>
One of the highest-rated global transportation companies with a rating of 4.9/5 stars.</li><li>
Expanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.</li><li>
Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.</li><li>
Over 2.5 million happy travellers every year.</li></ul>️ If you want to dive deeper into the awesomeness of Welcome's culture, click on to check our TikTok account.️
The Team
We are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn&rsquo;t join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a &ldquo;pay it forward&rdquo; mentality, but with big and bold goals.
As a Destination Operations Manager, you'll own the operational performance, driver engagement, and local health of one or more high-priority destinations. This is a senior operational role where you'll be fully accountable for results&mdash;ensuring your destinations deliver exceptional service while maintaining close connections with the driver community and gathering critical insights from the field.You'll work closely with your Regional Manager and central teams to ensure destinations run smoothly, are correctly configured, and reflect local realities in pricing and capacity decisions. This role requires a strong blend of analytical thinking, hands-on execution, and stakeholder management. 
Responsibilities
Destination Performance &amp; Operational Execution<ul><li><ul><li>
Own end-to-end operational performance for your assigned destinations, tracking transfer success rates, driver utilization, and service quality metrics</li><li>
Execute routine data analysis to ensure key operational performance indicators (KPIs) are met and take corrective action when thresholds are breached</li><li>
Assist in forecasting demand surges and seasonal patterns, ensuring proper resource allocation and driver availability</li><li>
Report inefficiencies and suggest improvements in driver scheduling, dispatching, and allocation models</li><li>
Conduct weekly reviews of operational data, ensuring continuous optimization of destination workflows</li><li>
Maintain destination configurations including cutoff times, vehicle limits, and pricing strategies based on live data analysis</li></ul></li></ul>
Demand-Supply Balancing &amp; Driver Allocation<ul><li><ul><li>
Track driver availability across your destinations, ensuring proper service capacity during peak and off-peak periods</li><li>
Assist in the optimization of incentive programs to keep drivers engaged and aligned with operational targets</li><li>
Work closely with the Acquisition &amp; Recruiting team to highlight geographic or time-slot-based driver shortages</li><li>
Conduct basic data analysis on operational trends, supporting proactive decision-making on driver allocation</li><li>
Monitor and refine bookings allocation for peak-hour stability, ensuring high service reliability</li></ul></li></ul>
Transfer Success &amp; Service Reliability<ul><li><ul><li>
Track and work towards reducing last-minute cancellations, ensuring transfer fulfillment aligns with service commitments</li><li>
Monitor service-level disruptions, identifying patterns that require further operational intervention</li><li>
Communicate emerging service risks to Live Operations team to trigger rapid corrective measures</li><li>
Work with Quality &amp; Compliance teams to flag recurring driver issues impacting service efficiency</li></ul></li></ul>
Local Market Intelligence &amp; Community Engagement<ul><li><ul><li>
Capture reliable intelligence on pricing, driver costs, competitor pay, local regulations, and community sentiment</li><li>
Feed structured insights to central teams (Pricing, Strategy) to inform decision-making</li><li>
Build visibility and trust with local drivers through regular engagement activities</li><li>
Identify and manage driver ambassadors, collect feedback, and run initiatives to improve satisfaction</li><li>
Organize incentive campaigns, driver quests, or reactivation pushes&mdash;track results and share learnings</li></ul></li></ul>
Cross-Functional Collaboration &amp; Continuous Improvement<ul><li><ul><li>
Collaborate with Live Operations team to provide real-time visibility on driver availability and operational risks</li><li>
Partner with Acquisition &amp; Recruiting to proactively communicate driver shortages or surpluses</li><li>
Work closely with the Pricing team to ensure operational decisions align with cost efficiency and budget targets</li><li>
Coordinate with Business Intelligence and Data Analytics teams to support performance tracking and data-driven operational decisions</li></ul></li></ul> 

Requirements 
<ul><li>
3+ years of experience in operations, logistics, mobility, or marketplace management.</li><li>
Proven track record of managing performance and executing improvement actions based on data insights.</li><li>
Strong analytical skills &mdash; comfortable using dashboards, reports, and KPIs to guide decisions.</li><li>
Hands-on problem solver with a proactive approach to spotting and addressing operational challenges.</li><li>
Excellent communication and stakeholder management, able to build relationships across drivers, partners, and internal teams.</li><li>
Understanding of local market conditions, including supply/demand dynamics, competitor landscape, and regulatory requirements.</li><li>
Fluent in English &amp; Turkish, with local language skills considered an advantage.</li><li>
Energy and ownership mindset &mdash; you take responsibility for results and don&rsquo;t wait to be told what to do.</li></ul> 

Benefits 
<ul><li>
Vibrant and fresh work environment</li><li>
Flexible work-from-home policy</li><li>
The tools you need to perform your daily tasks successfully</li><li>
L&amp;D personal budget</li><li>
Private Insurance Plan</li><li>
+4 extra PTO days annually</li><li>
The unique opportunity to join &ldquo;the next big thing&rdquo; at ground level</li></ul></div>

Destination Operations Manager (Turkey)

ARISE

<div>Seek a new challenge in an autonomous position where your structured thinking directly influences outcomes. Arise is a globally active weight-loss app with over 8 million downloads and a 4.7 rating on the App Store. Join us to drive our mission&mdash;empowering users to become healthier and happier&mdash;and help Arise become a leader in Health &amp; Fitness. If you excel in systems, execution, and making a tangible difference with minimal oversight, this role is built for you.<h3 class="jobSectionHeader"> 
Tasks</h3><ul><li>
Take ownership of company operations and deliver results that are reliable and measurable.</li><li>
Design and improve processes to ensure the business runs smoothly.</li><li>
Organize daily workflows, ensuring smooth operations and eliminating friction.</li><li>
Lead projects across feature development and marketing with precision and impact.</li><li>
Manage freelancers effectively&mdash;clear expectations, timely delivery, and quality outcomes.</li><li>
Oversee Support operations, ensuring consistent standards and swift issue resolution.</li><li>
Conduct regular quality audits and initiate enhancements where necessary.</li><li>
Ensure legal and data protection compliance&mdash;no loose ends.</li><li>
Own the product roadmap: define, execute, and track milestones.</li><li>
Translate business goals into technical specifications and maintain transparency with UX/UI, Dev, Marketing, and Leadership.</li><li>
Analyze market data and competition, deriving actionable insights.</li><li>
Drive backlog planning, prioritization, and feature rollout&mdash;on time, always.</li><li>
Streamline deployment, QA, support, and documentation with documented SOPs.</li><li>
Monitor operational KPIs, identify risks, and course correct quickly.</li><li>
Leverage automation tools for repeatable, reliable operations.</li><li>
Maintain dashboards and present crisp, data-backed reports to stakeholders.</li><li>
Design and execute A/B tests to validate improvements.</li><li>
Coordinate release strategy, bug triage, and ensure OS compatibility.</li><li>
Support monetization strategies and explore retention or acquisition opportunities.</li></ul><h3 class="jobSectionHeader">
We&rsquo;re looking for someone with:</h3><ul><li>
At least 2 years in operations or product management (experience in apps an advantage).</li><li>
Preferably a business or management bachelor&rsquo;s degree.</li><li>
Excellent command of English&mdash;German or Russian a plus.</li><li>
Methodical, precise, and results-oriented in your approach.</li></ul><h3 class="jobSectionHeader">
We&rsquo;re a great match if you:</h3><ul><li>
Like making things run smoothly&mdash;think well-oiled machine.</li><li>
Prefer action over layers of delegation&mdash;rather than organizing, you do.</li><li>
Seek results fast and reliably&mdash;&ldquo;meetings that should have been emails&rdquo; are your enemy.</li><li>
Are inherently structured, organized, and crystal-clear under pressure.</li><li>
Thrive in fast-moving, autonomous roles.</li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
High-impact role with clear deliverables and visible results.</li><li>
Flat hierarchy, direct collaboration with the CEO.</li><li>
Remote-friendly and flexible scheduling.</li><li>
Join a proven, stable organization with solid Health &amp; Fitness roots.</li><li>
Paid leave and minimal bureaucracy.</li></ul><h3 class="jobSectionHeader">
Ready to apply?</h3>
Send us: 
<ul><li>
Your CV</li><li>
A succinct cover letter describing why you're a great fit for the position.</li></ul>
We can&rsquo;t wait to work with someone who delivers clarity, structure, and results&mdash;effortlessly and consistently. 
Bernhard and Team</div>

App Operations Manager

Arise App

<div>
 Seek a new challenge in an autonomous position where your structured thinking directly influences outcomes. Arise is a globally active weight-loss app with over 8 million downloads and a 4.7 rating on the App Store. Join us to drive our mission&mdash;empowering users to become healthier and happier&mdash;and help Arise become a leader in Health &amp; Fitness. If you excel in systems, execution, and making a tangible difference with minimal oversight, this role is built for you.
 
 
 Tasks
 
 
 <ul>
 <li>
 Take ownership of company operations and deliver results that are reliable and measurable.
 </li>
 <li>
 Design and improve processes to ensure the business runs smoothly.
 </li>
 <li>
 Organize daily workflows, ensuring smooth operations and eliminating friction.
 </li>
 <li>
 Lead projects across feature development and marketing with precision and impact.
 </li>
 <li>
 Manage freelancers effectively&mdash;clear expectations, timely delivery, and quality outcomes.
 </li>
 <li>
 Oversee Support operations, ensuring consistent standards and swift issue resolution.
 </li>
 <li>
 Conduct regular quality audits and initiate enhancements where necessary.
 </li>
 <li>
 Ensure legal and data protection compliance&mdash;no loose ends.
 </li>
 <li>
 Own the product roadmap: define, execute, and track milestones.
 </li>
 <li>
 Translate business goals into technical specifications and maintain transparency with UX/UI, Dev, Marketing, and Leadership.
 </li>
 <li>
 Analyze market data and competition, deriving actionable insights.
 </li>
 <li>
 Drive backlog planning, prioritization, and feature rollout&mdash;on time, always.
 </li>
 <li>
 Streamline deployment, QA, support, and documentation with documented SOPs.
 </li>
 <li>
 Monitor operational KPIs, identify risks, and course correct quickly.
 </li>
 <li>
 Leverage automation tools for repeatable, reliable operations.
 </li>
 <li>
 Maintain dashboards and present crisp, data-backed reports to stakeholders.
 </li>
 <li>
 Design and execute A/B tests to validate improvements.
 </li>
 <li>
 Coordinate release strategy, bug triage, and ensure OS compatibility.
 </li>
 <li>
 Support monetization strategies and explore retention or acquisition opportunities.
 
 
 
 </li>
 </ul>
 We&rsquo;re looking for someone with:
 
 
 <ul>
 <li>
 At least 2 years in operations or product management (experience in apps an advantage).
 </li>
 <li>
 Preferably a business or management bachelor&rsquo;s degree.
 </li>
 <li>
 Excellent command of English&mdash;German or Russian a plus.
 </li>
 <li>
 Methodical, precise, and results-oriented in your approach.
 
 
 
 </li>
 </ul>
 We&rsquo;re a great match if you:
 
 
 <ul>
 <li>
 Like making things run smoothly&mdash;think well-oiled machine.
 </li>
 <li>
 Prefer action over layers of delegation&mdash;rather than organizing, you do.
 </li>
 <li>
 Seek results fast and reliably&mdash;&ldquo;meetings that should have been emails&rdquo; are your enemy.
 </li>
 <li>
 Are inherently structured, organized, and crystal-clear under pressure.
 </li>
 <li>
 Thrive in fast-moving, autonomous roles.
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-impact role with clear deliverables and visible results.
 </li>
 <li>
 Flat hierarchy, direct collaboration with the CEO.
 </li>
 <li>
 Remote-friendly and flexible scheduling.
 </li>
 <li>
 Join a proven, stable organization with solid Health &amp; Fitness roots.
 </li>
 <li>
 Paid leave and minimal bureaucracy.
 
 
 
 </li>
 </ul>
 Ready to apply?
 
 
 Send us:
 
 
 <ul>
 <li>
 Your CV
 </li>
 <li>
 A succinct cover letter describing why you're a great fit for the position.
 
 
 
 </li>
 </ul>
 We can&rsquo;t wait to work with someone who delivers clarity, structure, and results&mdash;effortlessly and consistently.
 
 
 Bernhard and Team
</div>

App Operations Manager (remote - m/f/d)

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Our entire business works hard to delight our customers &ndash; from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. This means that our teams band together, roll up their sleeves, and aren&rsquo;t content with just standing still. We&rsquo;re aiming to become the most customer-centric company on Earth. 
 
We want Amazon to be the place where our customers can find, discover and buy anything online. And in our last mile operations we ensure that we deliver customers orders no matter what. Whatever our customers want, we will find the means to deliver it with the best experience.
 
 
This is your chance to make history! 
 
Role: The role will be part of Amazon Last Mile operations for Turkey. The role will be a mix of strategic thinking (planning for the next 2-3 years on the key focus areas), tactical overview (planning for sales event/peaks, ramping up of capacities) and operational execution (day to day operations focus to ensure high bar customer experience).
 
 
The role would involve the following: 
1. Launch and expand OTR/UTR operations for AMZL in line with different channel models. 
2. Lead the daily operations, drive operational excellence while at the same time planning and managing sales events/peaks 
3. Responsible for key metrics on safety, people, operations, costs and quality 
4. Support overal Turkey last mile network strategy based on business needs 
 
We are looking for somebody who is keen on working in fast-paced environment, thinking of new and innovative solutions to increase the bar on customer experience, while also willing to go into daily metrics and deep dive into root causes. The role is a mix of strategic, tactical and operational aspects.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree with 10 years of Logistics/supply chain/operations experience</li><li>Strong track record of successfully delivering quantifiable results with operational excellence mindset</li><li>Proven analytical thinking, project management skills, exceptional organizational abilities, as well as great attention to detail</li><li>Think clearly, analyze quantitatively, problem-solve, support and adhere to scope of requirements and, above all, prioritize effectively</li><li>Excellent communication skills with the ability to confidently liaise with stakeholders at all levels of seniority</li><li>Strong Excel and data analysis skills are required, along with demonstrated problem solving and analytical capabilities,</li><li>Able to work flexible, non-traditional schedules and shifts; you always commit the time required to get the job done</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Ability to lead through ambiguity and scale</li><li>Prior experience or use of Lean/Six Sigma/Operational Excellence</li><li>Ability to organize and manage multiple tasks simultaneously</li><li>Ability to handle changing priorities, strong networking skills with external stakeholders</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Manager, Lastmile

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