country operations manager Jobs in Istanbul

country operations manager

guest operations manager Jobs in Istanbul

guest operations manager

operational excellence manager Jobs in Istanbul

operational excellence manager

operations manager (bizops) Jobs in Istanbul

operations manager (bizops)

operations specialist

manager of operations

Kopilot Tech

<div>
 <p>
  <strong>
   About Kopilot
  </strong>
 </p>
 <p>
  Kopilot is Turkey&rsquo;s fastest-growing education technology startup.
 </p>
 <p>
  We personalize the exam journey of tens of thousands of students through AI-powered coaching, rich content, and expert guidance teachers.
 </p>
 <p>
  Recognized as
  <em>
   Education Platform of the Year
  </em>
  , we&rsquo;ve conducted millions of student sessions so far.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We&rsquo;re looking for an
  <strong>
   Operations Manager
  </strong>
  who will oversee Kopilot&rsquo;s day-to-day operations end to end, accelerate our growth, and enhance student success.
 </p>
 <p>
  This role goes beyond traditional operations management &mdash; combining
  <strong>
   Customer Success
  </strong>
  ,
  <strong>
   CX
  </strong>
  , and
  <strong>
   BizOps
  </strong>
  to take critical responsibility across both the user journey and the sales funnel.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Increase student retention and drive success stories within Kopilot.
  </li>
  <li>
   Strengthen sales processes to ensure efficient lead conversion.
  </li>
  <li>
   Manage customer support and ticketing operations end to end.
  </li>
  <li>
   Optimize operational workflows and produce regular performance reports.
  </li>
  <li>
   Act as a bridge between marketing, product, sales, and customer teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   4&ndash;6 years of professional experience (preferably in a startup, SaaS, edtech, or fast-scaling company).
  </li>
  <li>
   Strong background in operations management, customer success, or sales support.
  </li>
  <li>
   Highly analytical mindset; able to turn data into actionable decisions.
  </li>
  <li>
   Excellent communicator with natural cross-team coordination skills.
  </li>
  <li>
   Fast, adaptable, and hands-on &mdash; comfortable working in startup dynamics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Kopilot?
  </strong>
 </p>
 <ul>
  <li>
   A core leadership role in one of Turkey&rsquo;s fastest-growing edtech startups.
  </li>
  <li>
   Direct impact on Kopilot&rsquo;s upcoming global expansion.
  </li>
  <li>
   High responsibility, high autonomy, and high learning opportunity.
  </li>
  <li>
   The chance to work with a young, ambitious, and dynamic team.
  </li>
 </ul>
 <p>
 </p>
</div>


Operations Manager (BizOps)

CHANEL

<div><div>BOUTIQUE'S METIERS @CHANEL EUROPE:</div><div>
Service and advice, team spirit and interpersonal skills. Endowed with a great knowledge of the House and driven by a real passion for its products and their story, you take the customers on a unique journey through the universe of CHANEL and create a lasting relationship with them. Always nearby and worldwide, through the many positions offered by the Boutique professions, you are the CHANEL ambassador.</div><div><br>
CONTEXT &amp; ENVIRONMENT:</div><div>
At the heart of CHANEL&rsquo;s superior client journey, &#304;stinye Park Fashion Boutique Operations Manager ensures that the boutique team is equipped with the data, product and tools to constantly delight clients. Responsible for ensuring the boutique environment, product availability, personnel and processes uphold CHANEL&rsquo;s leading luxury stance, the &#304;stinye Park Fashion Boutique Operations Manager drives the efficiency of the boutique, overseeing the back-office teams, ensures the day-to-day function of the boutique, while constantly anticipating business evolution.</div><div></div><div>
INTERNAL KEY PARTNERS:</div><div>
&#304;stinye Boutique Teams, T&uuml;rkiye Boutique Teams, Local Fashion Retail Teams, Europe Fashion Retail Teams, T&uuml;rkiye HQ Teams</div><div></div><div>
IN THIS METIER, WE ARE ENERGISED BY:</div><div>
Motivating the back-office teams to create conditions that promote an expectation-exceeding client journey.</div><ul><li>
Conveying the House Strategy to the relevant teams (Stock, Cash, Care &amp; Repair), ensuring objectives are understood and executed effectively</li><li>
Managing the back-office team in terms of recruitment, leadership, and setting and monitoring individual goals of team members, performing PMP (retail title for Year End Retrospective) and providing regular follow-up through one-to-one conversations</li><li>
Identifying development areas of team members and formulating action plans, including training programs, to enhance skills and performance</li><li>
Enthusing the team with positive leadership and encouraging collaboration and knowledge sharing with complementary functions in the boutique</li><li>
Supporting and encouraging Chanel Vital Behaviors across the team</li></ul><div></div><div>
Ensuring the financial health of the boutique by supporting decision-makers with value-driven analytical expertise</div><ul><li>
Monitoring retail indicators such as turnover, sell-through, boutique traffic and proposing corrective actions where required</li><li>
Contributing to the setting and piloting of sales targets for the boutique and the Fashion advisors</li><li>
Reporting on stock and collection performances to optimize buying decisions and sales performance with a specific focus on ensuring product availability, out-of-stock or over-stock situations and proposing corrective actions</li><li>
Anticipating business evolutions and supporting boutique management in building strategic action plans to address them</li></ul><div></div><div>
Enhancing daily operations by optimizing running procedures</div><ul><li>
Supervising the organization and optimization of inventory to ensure product availability</li><li>
Overseeing the organization of stock-taking</li><li>
Supervising cash management within the boutique</li><li>
Building the working schedule in collaboration with the management team for optimal floor coverage and sales support</li><li>
Overseeing all maintenance, IT, security, catering and administrative functions for the boutique, both internally and externally</li><li>
Ensuring the boutique reflects CHANEL&rsquo;s standards of luxury to support the client experience on the floor, and that the back-office offers an efficient and nurturing environment for staff</li><li>
Provisioning the boutique with required supplies</li><li>
Implementing the Boutique Charter in the back-office and ensuring all cash, inventory and security procedures comply with regulations</li><li>
Taking a leadership role of expertise over all processes and procedures and supporting the team in the adoption of new procedures</li></ul><div></div><div>
Driving future growth for the Boutique by embracing innovation and continual improvements to operational efficiency.</div><ul><li>
Contributing to projects to implement new tools &amp; services in the Boutique in order to continuously improve the client experience and operational efficiency</li></ul><div></div><div>
HOW WE CREATE AN IMPACT:</div><div>
We contribute to financial health by ensuring operational excellence to optimize sales growth and inventory management.</div><div>
We contribute to leadership &amp; people strength by empowering the Boutique team to deliver client excellence and by encouraging innovative ways to improve efficiency.</div><div>
We contribute to sustainability by ensuring a positive working environment and adhering to ethics and compliance guidelines.</div><div></div><div>
Position Requirements</div><ul><li>
University degree</li><li>
You have min 5 years of experience within the Fashion industry.</li><li>
You have a passion for management, client experience, operations, and luxury</li><li>
As a people manager, you are engaging and communicative, performance minded and decisive strive for continuous improvement. You combine empathy with a strong focus on achieving results.</li><li>
You are a self-driven, positive, and independent person</li><li>
Excellent communication skills with an ability to engage internal and external stakeholders effectively</li><li>
High level of planning and organization skills as well as analytical skills</li><li>
You are trustworthy with a high degree of integrity and ethics</li><li>
High level of knowledge of Office 365 programs.</li><li>
Native speaking in Turkish</li><li>
Fluent in English, good written and verbal communications skills. French would be an advantage.</li></ul><div></div><div>
&#304;stinye Park Fashion Boutique Operations Manager position is based in &#304;stinye Park Fashion Boutique.</div><div></div><div><i>
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.</i></div><div></div><div>
#LI-SS3</div></div>

İstinye Park Boutique Operations Manager

Fillo Logistics

Anadolu Yakası Transfer Merkezi Projemizde Operasyon Yönetmeni olarak görev alacak çalışma arkadaşları aramaktayız.
<br><br>
Ön Lisans veya Üniversite mezunu
<br>Tercihen Kargo sektöründe en az 2 yıl tecrübeli
<br>Ehliyeti olup, aktif araç kullanabilen
<br>Askerliğini yapmış
<br>Operasyonel yönü güçlü, idari tüm süreçlerde destek olabilecek
<br>Esnek çalışma saatlerine ve yoğun iş temposuna uyum sağlayabilecek
<br>İletişimi güçlü, ekip yönetebilen ve pozitif yaklaşıma sahip
<br><br>
Adres;
<br><b>Mescid Mh. Demokrasi Cd. No:</b> 17 Tuzla/ İstanbul
<br><br>
İletişim0549 776 15 81

Operasyon Yönetmeni

Christian Dior Couture

<div>
 Position
 <br/>
 <br/>
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 <br/>
 <br/>
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 <br/>
 <br/>
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 <br/>
 <br/>
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 <br/>
 <br/>
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 <br/>
 <br/>
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 <br/>
 <br/>
 The local Turkish Head Office is located in Istanbul.
 <br/>
 <br/>
 Job responsibilities
 <br/>
 <br/>
 <strong>
  Inventory And Stock Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage, facilitate, and ensure completion of all inventories and cycle counts.
  </li>
  <li>
   Validate stock adjustments.
  </li>
  <li>
   Investigate with Head Office on any discrepancies in receptions or stock transfers.
  </li>
  <li>
   Manage &ldquo;End of Life&rdquo; product cycle.
  </li>
  <li>
   Oversee the Turkey &ldquo;After Sales&rdquo; program.
  </li>
  <li>
   Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
  </li>
  <li>
   Organize local Family Sales.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Policies &amp; Procedures
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
  </li>
  <li>
   Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
  </li>
  <li>
   Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
  </li>
  <li>
   Prepare Monthly Internal Control reports.
  </li>
  <li>
   Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Store Facility
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure maintenance and overall upkeep of the store and local Head Offices.
  </li>
  <li>
   Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
  </li>
  <li>
   Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
  </li>
  <li>
   Ensure that all Health &amp; Safety requirements are always met.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Logistics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee all processing of shipments, transfers, and consignments.
  </li>
  <li>
   Follow-up of deliveries with freight forwarder and customs broker.
  </li>
  <li>
   Coordination with accounting back office, follow-up of KPI&rsquo;s.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Accounting and financials
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
  </li>
  <li>
   Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
  </li>
  <li>
   Be responsible for Turkey expense control (monthly P&amp;L analysis).
  </li>
  <li>
   Follow-up anti-money laundering compliance.
  </li>
  <li>
   Verify cash vs sales reconciliations.
  </li>
  <li>
   Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
  </li>
  <li>
   Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Legal and Administrative
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Follow-up contract expiry and renewals.
  </li>
  <li>
   Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
  </li>
  <li>
   Comply with legal/administrative declarations needed in current or future stores.
  </li>
  <li>
   Coordinate with Dior Legal Department and local advisors.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Store opening
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
  </li>
  <li>
   Follow-up related administrative aspects.
   <br/>
   <br/>
  </li>
 </ul>
 Profile
 <br/>
 <br/>
 <ul>
  <li>
   University graduate with 5-10 years of experience in management.
  </li>
  <li>
   Retail experience.
  </li>
  <li>
   Knowledge of accounting is appreciated. / Accounting skills are a plus.
  </li>
  <li>
   Knowledge of logistics is appreciated. / Logistics skills are a plus.
  </li>
  <li>
   Native Turkish speaker, proficient in English.
  </li>
  <li>
   Proficient in Excel.
  </li>
 </ul>
</div>


Country Operations Manager

Hilton

<div>
 An Guest Operations Manager is responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience while working across departments to ensure well executed events.
 <br/>
 <br/>
 <strong>
  What will I be doing?
  <br/>
  <br/>
 </strong>
 As an Guest Operations Manager, you will be responsible for ensuring all operations and guest service functions are carried out to deliver an excellent guest experience. An Guest Operations Manager will also be required to liaise with the Operation and Maintenance teams to ensure well executed events. Specifically, you will be responsible for performing the following tasks to the highest standards:
 <br/>
 <br/>
 <ul>
  <li>
   Ensure all operations and guest service functions are carried out as per the guest's instructions, with efficient use of resources and technical equipment
  </li>
  <li>
   Ensuring all departments are kept informed of guest needs and feedback
  </li>
  <li>
   Support Operations Management team to respond immediately to changes received
  </li>
  <li>
   Ensure high levels of communication are maintained between the Operations Department and other departments
  </li>
  <li>
   Assist in ensuring all function spaces are well maintained and complete monthly maintenance checks of all function spaces with the Operations Manager; develop maintenance program with in-house technicians and contractors
  </li>
  <li>
   Liaise daily with the engineering department to ensure equipment is in place and provide feedback on overall performance and availability
  </li>
  <li>
   Ensure relevant members of the team are fully trained in all aspects of the job i.e. technical equipment, knowledge of space and food offerings etc.), and that ongoing training is in place
  </li>
  <li>
   Guest Operations Manager with training needs and development
  </li>
  <li>
   Maintain good communication and work relationships in all hotel areas
  </li>
  <li>
   Ensure that staffing levels are maintained
  </li>
  <li>
   Comply with hotel security, fire regulations and all health and safety legislation
  </li>
  <li>
   Be environmentally aware
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What are we looking for?
  <br/>
  <br/>
 </strong>
 An Guest Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 <br/>
 <br/>
 <ul>
  <li>
   Customer Service experience in supervisory or higher capacity
  </li>
  <li>
   Ability to listen and respond to demanding guest needs
  </li>
  <li>
   Excellent leadership skills
  </li>
  <li>
   Excellent interpersonal and communication skills
  </li>
  <li>
   Accountable and resilient
  </li>
  <li>
   Committed to delivering high levels of customer service
  </li>
  <li>
   Ability to work under pressure
  </li>
  <li>
   Flexibility to respond to a range of different work situations
  </li>
  <li>
   Excellent grooming standards
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 <br/>
 <br/>
 <ul>
  <li>
   Previous experience in similar role
  </li>
  <li>
   A degree or diploma in Hotel Management or equivalent
  </li>
  <li>
   Passion for delivering exceptional levels of guest service
  </li>
  <li>
   High level of IT proficiency
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What will it be like to work for Hilton?
  <br/>
  <br/>
 </strong>
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 Hampton by Hilton Zeytinburnu
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Brand
  <br/>
  <br/>
 </strong>
 Hampton by Hilton
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Guest Services, Operations, and Front Office
</div>


Guest Operations Manager

BoF Careers

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 MONCLER is looking for a Store Operations Manager in Istanbul Airport.
 <br/>
 <br/>
 <strong>
  Your Impact
  <br/>
  <br/>
 </strong>
 The Store Operations Manager, as custodian of store's assets, is accountable for leading all business support activities and processes, always ensuring effective and timely execution.
 <br/>
 <br/>
 The Store Operations Manager, managing and coaching a dedicated team with energy and professionalism, enables the sales team to maximize store performances and provide excellent client service.
 <br/>
 <br/>
 <strong>
  Responsibilities And Tasks
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes
  </li>
  <li>
   Guarantee proper organization and accessibility of merchandise in the Stock Room in accordance with Moncler directives and procedures
  </li>
  <li>
   Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss-prevention and inventory discrepancies.
  </li>
  <li>
   Ensure the implementation and execution of after sales service procedures striving for excellent results
  </li>
  <li>
   Be the point of contact with regard to transfers in and out.
  </li>
  <li>
   Have full ownership of cash/card handling and client data procedures; ensure correct data collection to strengthen relationships with Clients.
  </li>
  <li>
   Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Requirements:
  </li>
  <ul>
   <li>
    5 Years previous experience in managerial roles, in structured Fashion Luxury/Retail Companies (International Companies preferred);
   </li>
   <li>
    Degree with specialization in Retail/Hospitality Management is a plus;
   </li>
   <li>
    Willingness to relocate and evolve in the organization;
   </li>
   <li>
    Proven background in staff recruitment and development;
   </li>
   <li>
    Proven excellent client service and stock management skills;
   </li>
   <li>
    Fluency in Turkish and good level in English, while another language is a plus;
   </li>
   <li>
    Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.
    <br/>
   </li>
  </ul>
 </ul>
 " Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color , Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."
</div>


Moncler Store Operations Manager - Istanbul Airport F/M

Explore 1419+ Manager of operations in Istanbul this November. Find roles across top companies and apply now to boost your career.

1419 manager of operations jobs IN Istanbul

Operations Manager (BizOps)

İstinye Park Boutique Operations Manager

Operasyon Yönetmeni

Country Operations Manager

Country Operations Manager

Guest Operations Manager

Moncler Store Operations Manager - Istanbul Airport F/M