manager of training and development

Westin Hotels & Resorts

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26066522
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Human Resources
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.
 <br/>
 <br/>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Administering Employee Training Programs
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Promotes and informs employees about all training programs.
  </li>
  <li>
   Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  </li>
  <li>
   Helps employees identify specific behaviors that will contribute to service excellence.
  </li>
  <li>
   Ensures employees receive on-going training to understand guest expectations.
  </li>
  <li>
   Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
  </li>
  <li>
   Meets with training cadre on a regular basis to support training efforts.
  </li>
  <li>
   Observes service behaviors of employees and provides feedback to individuals and/or managers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Evaluating Training Programs Effectiveness
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitors enrollment and attendance at training classes.
  </li>
  <li>
   Meets regularly with participants to assess progress and address concerns.
  </li>
  <li>
   Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
  </li>
  <li>
   Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  </li>
  <li>
   Measures transfer of learning from training courses to the operation.
  </li>
  <li>
   Ensures adult learning principles are incorporated into training programs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Developing Training Program Plans and Budgets
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
  </li>
  <li>
   Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
  </li>
  <li>
   Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
  </li>
  <li>
   Aligns current training and development programs to effectively impact key business indicators.
  </li>
  <li>
   Establishes guidelines so employees understand expectations and parameters.
  </li>
  <li>
   Develops specific training to improve service performance.
  </li>
  <li>
   Drives brand values and philosophy in all training and development activities.
  </li>
  <li>
   Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Managing Training Budgets
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participates in the development of the Training budget as required.
  </li>
  <li>
   Manages budget in alignment with Human Resources and property financial goals.
  </li>
  <li>
   Manages department controllable expenses to achieve or exceed budgeted goals.
  </li>
  <li>
   Utilizes P-card if appropriate to control and monitor departmental expenditures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Quality Assurance:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take full ownership of the hotel&rsquo;s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments.
  </li>
  <li>
   Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure.
  </li>
  <li>
   Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence.
  </li>
  <li>
   Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times.
  </li>
  <li>
   Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement.
  </li>
  <li>
   Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels.
  </li>
  <li>
   Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines.
  </li>
  <li>
   Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints.
  </li>
  <li>
   Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence.
  </li>
  <li>
   Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives.
  </li>
  <li>
   Ensure readiness for external inspections, where applicable, maintaining high service and facility standards.
  </li>
  <li>
   Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Training & Quality Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26066522<br>
<b>Job Category</b>Human Resources<br>
<b>Location</b>Salwa Road, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<p>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.</p><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Administering Employee Training Programs</b></p>
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul><p><br>
</p><p><b>Evaluating Training Programs Effectiveness</b></p>
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul><p><br>
</p><p><b>Developing Training Program Plans and Budgets</b></p>
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul><p><br>
</p><p><b>Managing Training Budgets</b></p>
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul>
<p><b>Quality Assurance:</b></p>
<div><ul><li>Take full ownership of the hotel&rsquo;s <b>Quality Assurance (QA) framework</b>, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments.</li>
<li>Lead and coordinate <b>Marriott Brand Standard Audits (BSA)</b>, internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure.</li>
<li>Develop, implement, and monitor <b>quality improvement plans</b> to enhance guest satisfaction, service consistency, and operational excellence.</li>
<li>Act as the <b>subject matter expert on brand standards</b>, ensuring departments are trained, aligned, and audit-ready at all times.</li>
<li>Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement.</li>
<li>Partner with department heads to <b>embed quality culture</b>, accountability, and continuous improvement practices at all levels.</li>
<li>Oversee <b>policy and SOP compliance</b>, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines.</li>
<li>Conduct regular <b>quality walkthroughs and spot checks</b> across guest areas, back-of-house, and service touchpoints.</li>
<li>Drive <b>training and awareness programs</b> for associates on quality standards, audit readiness, and guest experience excellence.</li>
<li>Prepare and present <b>quality performance reports</b> to leadership, including audit scores, action plans, and improvement initiatives.</li>
<li>Ensure readiness for<b> external inspections</b>, where applicable, maintaining high service and facility standards.</li>
<li>Foster a <b>guest-centric culture</b>, ensuring issues are proactively addressed and service recovery standards are consistently applied.</li>
</ul></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p></div><p></p><p>
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing globalteam, and <b>become</b> the best version of you.</p></div></div>

Arcadia.io

<div><div><div><div><i>Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world &ndash; one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
</i></div>
<div></div><div><i>We&rsquo;re a team of fiercely driven individuals committed to making healthcare more sustainable&mdash;and we&rsquo;re looking for passionate people to help us get there.</i></div>
<div></div>
<div><i>For more information, visit </i><i>arcadia.io</i>.</div><br>
<div></div>
<div></div>
<div><b>Why This Role Is Important to Arcadia</b></div>
<div>
<p>The Director of Training &amp; Enablement is responsible for shaping how customers, partners, and employees learn, adopt, and drive outcome improvement through the Arcadia platform. This role operates as the highest-level authority for product and domain training strategy and education at Arcadia, driving programmatic rigor, influencing go-to-market strategy impacting both sales and existing customer experience, and ensuring enablement directly supports customer onboarding outcomes, product adoption, and measurable performance results.</p>
<p>
This individual will lead Arcadia&rsquo;s most complex training initiatives including new product education, serve as a strategic partner to executive stakeholders across Product, Customer Success, Growth and clinical leadership, and elevate enablement standards across the organization. Given the breadth of the role &mdash; spanning new customer onboarding, asynchronous learning infrastructure, product release readiness, internal team enablement, and certification programs &mdash; this position requires deep health IT domain expertise including Value-Based Care knowledge, instructional design acumen, strong operational discipline, and the ability to build and lead in a high-growth environment.</p>
<p>
Reporting directly to the Chief Medical Officer, this role will lead education and be responsible for customer, partner and employee product competency. Healthcare technology is at an inflection point, and this role will be challenged to ensure that Arcadia&rsquo;s customers are brought forward into work that leverages interoperability and automation.</p>
<p>
Training and Enablement (Medical Economics expert), you will leverage your extensive, operational, experience in medical economics to tangibly shape some of our newest customer programs. Your expertise in value-based care, medical economics, including risk adjustment, cost management, network optimization, contract forecasting, will directly impact the effectiveness of our training programs, and customer adoption strategies.</p><div><br>
</div>
<div><b>What Success Looks Like</b></div>
<div><b>In 3 months</b></div>
<div><ul><li>Develop a deep understanding of the Arcadia platform, product roadmap, and existing training assets and gaps</li>
<li>Establish relationships and credibility with key stakeholders across Product, Growth, Customer Success and Implementation</li>
<li>Complete an audit of current customer onboarding and training programs, identify product training gaps, inventory educational delivery modes and deliver a prioritized enablement roadmap</li>
<li>Define KPI&rsquo;s for the Learning and Enablement area</li>
<li>Begin embedding into the product release cycle to deliver training readiness</li>
</ul> </div><div><b>In 6 months</b></div>
<div><ul><li>Launch a new customer onboarding curriculum, with role-based learning paths for key user personas including the customer executive, quality lead, coding and documentation lead, care manager, and clinician user</li>
<li>Drive measured improvement in asynchronous content quality, Learning Management System (LMS) engagement, and training completion rates</li>
<li>Delivering training content concurrent with launch for at least one major product release</li>
<li>Establish the Learning and Management function as a trusted partner to Customer Success on training-related barriers to adoption and customer health</li>
</ul> <div><b>In 12 months</b></div>
<div><ul><li>Be recognized as the internal and external authority on Arcadia platform enablement and user activation</li>
<li>Oversee continued growth of the Arcadia Certified Professional program as a necessary credential for external users</li>
<li>Demonstrate measurable impact on onboarding customers&rsquo; time-to-value reflected in platform adoption metrics</li>
<li>Have built a durable, scalable training infrastructure consisting of an accessible content library and release readiness process</li>
<li>Build and develop a high-performing team of 1&ndash;3 direct reports with clear roles and growth trajectories</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You'll Be Doing</b></h3><div><div><div>
<p><b>
Customer Onboarding &amp; User Education</b></p>
<ul>
<li>Design and own the end-to-end user onboarding experience for new Arcadia customers, from initial platform orientation through sustained adoption milestones</li>
<li>Develop role-based curricula for distinct user personas: clinical staff, care managers, payer analysts, health system administrators, and executive stakeholders</li>
<li>Partner with Implementation and Customer Success to align training delivery with go-live timelines and post-launch success metrics</li>
<li>Build and own Arcadia&rsquo;s certification programs, including the Arcadia Certified Professional pathway, expanding credentialing across customer and internal audiences</li>
<li>Coordinate training delivery at customer-facing events including Arcadia&rsquo;s annual Aggregate conference</li>
</ul>
<div><p><b>Asynchronous Learning &amp; Content Development</b></p>
<ul>
<li>Lead development of a scalable library of asynchronous learning materials: video tutorials, interactive walkthroughs, knowledge base articles, and role-based learning paths</li>
<li>Own the Learning Management System strategy and administration &mdash; platform optimization, content architecture, learner experience, and reporting on engagement and completion</li>
<li>Apply instructional design best practices to translate complex healthcare data workflows into clear, durable learning content</li>
<li>Establish version control and content lifecycle governance to keep materials current through rapid product iteration</li>
</ul>
<div><p><b>Product Partnership &amp; Feature Release Readiness</b></p>
<ul>
<li>Serve as the training and enablement lead embedded in the product release cycle, participating in roadmap reviews and LA-to-GA readiness processes</li>
<li>Coordinate end-user V&amp;V testing and develop feature enablement content deployed concurrent with or ahead of customer-facing launches</li>
<li>Develop deep, hands-on functional knowledge of the Arcadia platform across data ingestion, population health analytics, quality reporting, and Arcadia Vista</li>
</ul>
<div><p><b>Domain Fluency &amp; Workflow Intelligence</b></p>
<ul>
<li>Stay current on the value-based care landscape &mdash; CMS programs (MSSP, ACO REACH, LEAD, ACCESS, Medicare Advantage), quality reporting programs, and payer/provider dynamics &mdash; so training content reflects real customer use cases</li>
<li>Demonstrate deeply credible understanding of customer clinical and operational workflows, including how users interact with EHRs, care management tools, and other third-party systems alongside Arcadia</li>
<li>Conduct user research and workflow shadowing to continuously ground training design in real-world context and surface product feedback</li>
</ul>
<div><p><b>Internal Enablement</b></p>
<ul>
<li>Build and deliver internal enablement programs that keep Arcadia&rsquo;s customer-facing teams current on platform capabilities, new products, and the evolving VBC landscape</li>
<li>Develop onboarding programs for new hires in Customer Success, Implementation, and other operational roles, applying the Arcadia Certified Profession designation and ensuring fast time-to-productivity</li>
<li>Support continuing education across the broader operations organization</li>
</ul>
<div><p><b>Team Leadership &amp; Operations</b></p>
<ul>
<li>Hire, develop, and manage a small team of instructional designers and/or training specialists (1&ndash;3 direct reports, with runway to grow)</li>
<li>Define and track KPIs across training engagement, completion rates, certification attainment, and correlation to customer adoption and retention</li>
<li>Build scalable operational processes for training content production, review, approval, and deprecation</li>
</ul></div></div></div></div></div></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You'll Bring</b></h3><div><div><div>
<ul><li><b>10+ years of experience </b>in training, customer education, or enablement roles, with at least 5 years in enterprise health IT or SaaS healthcare platforms</li>
<li><b>Proven dual track record </b>in both internal team enablement (onboarding and continuing education for large CS or operations organizations) and external customer training programs</li>
<li><b>Health IT platform depth: </b>direct experience with clinical or analytics software in the payer or provider space (e.g., EHR platforms, population health tools, care management systems, analytics platforms)</li>
<li><b>Value-based care fluency: </b>working knowledge of VBC models, CMS quality programs, MSSP/ACO structures, and the clinical and financial workflows that drive customer use cases at Arcadia</li>
<li><b>Instructional design expertise: </b>demonstrated ability to build asynchronous learning content using modern authoring tools (Articulate, Camtasia, or equivalent) and administer LMS platforms at scale</li>
<li><b>Release management experience: </b>familiarity with Limited Availability-to-General Availability readiness processes, end-user Verification &amp; Validation testing, and coordinating training delivery alongside product launches</li>
<li><b>Operational discipline: </b>a track record of building and running programs with rigor &mdash; governance, KPIs, process documentation, and continuous improvement</li>
<li><b>Player-coach leadership: </b>comfortable setting strategy and personally executing while building and developing a small team</li>
<li><b>Communication range: </b>able to tailor content and messaging for clinical, analytical, operational, and executive audiences</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Would Love for You to Have</b></h3><div><div><div>
<ul><li>Background in clinical informatics, health services, or direct clinical practice</li>
<li>Experience running large-scale customer training events or user group conferences (e.g., Training Day programming at a multi-day customer conference)</li>
<li>Familiarity with SCORM/xAPI standards and enterprise LMS administration</li>
<li>Experience at a high-growth health IT company navigating rapid product expansion</li>
<li>Experience using AI tools to enhance content development, learning personalization, or training workflow efficiency</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You'll Get</b></h3><div><div><div>
<ul><li>Opportunity to shape impactful training programs in a rapidly evolving healthcare environment</li>
<li>Engagement with cross-functional teams in a mission-driven company transforming healthcare</li>
<li>Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care</li>
<li>A flexible, remote friendly company with personality and heart</li>
<li>Employee driven programs and initiatives for personal and professional development</li>
<li>Become a member of the talented, energized, diverse and purpose-driven Arcadian Community</li>
</ul></div></div></div></div></div><div><div>$150,000 - $200,000 a year</div></div>
<div><div><b>About Arcadia</b></div><div>
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.</div><div></div><div><b><br>
Protect Yourself</b></div><div>
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.</div><div></div><div><i><br>
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.</i></div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Director, Training and Enablement

Modern Mills Company

<div>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Support the effective execution of Learning &amp; Development initiatives across the organization by coordinating training programs, maintaining learning records and systems, supporting employee development activities, and ensuring the successful implementation of annual training plans aligned with business and operational requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Accountabilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Training Coordination &amp; Administration
 </p>
 <ul>
  <li>
   Coordinate internal and external training programs across all company locations and functions.
  </li>
  <li>
   Manage training logistics, including nominations, scheduling, attendance tracking, training materials, venue arrangements, and communication with employees and training providers.
  </li>
  <li>
   Ensure the smooth delivery of technical, leadership, compliance, and behavioral training programs.
  </li>
  <li>
   Support onboarding and orientation learning activities for new employees.
  </li>
 </ul>
 <p>
  Learning Management &amp; Reporting
 </p>
 <ul>
  <li>
   Maintain accurate training records, learning histories, certifications, and attendance reports within HR systems and learning platforms.
  </li>
  <li>
   Monitor training completion status and follow up with employees and managers on outstanding requirements.
  </li>
  <li>
   Prepare periodic training reports and dashboards, including training hours, participation rates, completion status, and budget utilization.
  </li>
  <li>
   Support the evaluation of training effectiveness through surveys, assessments, and feedback analysis.
  </li>
 </ul>
 <p>
  Annual Training Plan Support
 </p>
 <ul>
  <li>
   Assist in conducting Training Needs Analysis (TNA) in collaboration with HR and department managers.
  </li>
  <li>
   Support the implementation and monitoring of the annual training calendar and development initiatives.
  </li>
  <li>
   Track mandatory and compliance training completion across the organization.
  </li>
  <li>
   Coordinate with external training providers to ensure alignment with approved scope, timelines, and budgets.
  </li>
 </ul>
 <p>
  Employee Development Support
 </p>
 <ul>
  <li>
   Support talent development and capability-building initiatives across the organization.
  </li>
  <li>
   Assist in preparing individual development plans and learning recommendations where required.
  </li>
  <li>
   Promote a culture of continuous learning through employee engagement and internal communication initiatives.
  </li>
 </ul>
 <p>
  Compliance &amp; Continuous Improvement
 </p>
 <ul>
  <li>
   Ensure compliance with company policies, procedures, and quality standards related to learning and development activities.
  </li>
  <li>
   Maintain organized and audit-ready training documentation and records.
  </li>
  <li>
   Contribute to the continuous improvement of learning processes, systems, and employee development practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Human Resources, Business Administration, Organizational Development, Education, or a related field.
  </li>
  <li>
   1&ndash;3 years of experience in Learning &amp; Development, Training Coordination, HR Development, Talent Development, or related HR functions.
  </li>
  <li>
   Training coordination and administration.
  </li>
  <li>
   Strong organizational and planning skills.
  </li>
  <li>
   Reporting and data analysis skills.
  </li>
  <li>
   Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Attention to detail and record management.
  </li>
  <li>
   Ability to manage multiple priorities and meet deadlines.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Sets Us Apart
  </strong>
 </p>
 <ul>
  <li>
   Career Growth &amp; Learning: Structured training, mentorship, and cross-functional development opportunities.
  </li>
  <li>
   Meaningful Work: Contribute to initiatives supporting food security, sustainability, and digital transformation.
  </li>
  <li>
   Inclusive Culture: Work in a collaborative environment where ideas are valued, teamwork thrives, and a positive culture inspires success.
  </li>
  <li>
   Compensation &amp; Benefits: Competitive salary, comprehensive medical and life insurance, health benefits, and programs that support work-life balance.
  </li>
  <li>
   Innovation &amp; Impact: Access to advanced technology, process automation, and modern operations that drive operational excellence.
  </li>
 </ul>
</div>


Officer, Learning & Development

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
AWS Neuron is the complete software stack for the AWS Inferentia and Trainium cloud-scale machine<br>
learning accelerators and the Trainium-based servers that use them. As the SDM of Software Development for the Neuron Training team, you will be responsible for leading a strong team of engineers and managers to help design and deploy these new products. A successful candidate will have an established background in developing Machine Learning products with direct customer-facing experience, a strong technical ability and a motivation to achieve results. Experience in Machine Learning and software development is also a must.<br>
<br>
Responsible for the full development life cycle of our integrations and extensions for training support in Pytorch, JAX, and distributed training libraries with a focus on performance of latest ML models at scale on Trainium using latest techniques in performance optimization, accuracy, and resilience.<br>
<br>
you will lead the way to ensure support for key ML functionality in a combined chip / software platform, which will ensure the right thing is being built and delivered to customers<br>
<br>
Key job responsibilities<br>
<ul><li>Lead a team of engineers focused on enabling new ML training customers on the Neuron SDK / Trainium platform.
</li><li>Own the customer onboarding journey from model evaluation through production training at scale</li><li>Drive engineering initiatives to maximize Model FLOPS Utilization (MFU) for customer workloads through performance analysis, profiling, and tuning tools.
</li><li>Build and maintain tooling, automation, and documentation that accelerates time-to-first-training for new customer models.
</li><li>Partner with compiler, runtime, and framework teams to identify and resolve blockers in customer workloads.
</li><li>Develop scalable processes for distributed training enablement (FSDP, DeepSpeed, Megatron, custom parallelism strategies).
</li><li>Drive technical strategy for supporting frontier model architectures (LLMs, MoE, multi-modal) on Trainium.
</li><li>Build strong cross-functional partnerships with product management, developer relations, and customer-facing teams.
</li><li>Recruit, mentor, and grow a high-performing team of ML systems engineers.
</li></ul><br>
A day in the life<br>
You will work with the executive leadership and other senior management and technical leaders to define product directions and deliver them to customers. We build massive-scale distributed training and inference solutions. This organization builds the full stack of software, servers and chips to accelerate at the highest scale.<br>
<br>
About the team<br>
About Us<br>
Inclusive Team Culture<br>
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon&rsquo;s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.<br>
<br>
Work/Life Balance<br>
Our team puts a high value on work-life balance. It isn&rsquo;t about how many hours you spend at home or at work; it&rsquo;s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.<br>
<br>
Mentorship &amp; Career Growth<br>
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we&rsquo;re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.</div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience working with PyTorch or JAX software</li><li>3+ years of engineering team management experience</li><li>7+ years of working directly within engineering teams experience</li><li>3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience</li><li>Experience partnering with product or program management teams</li><li>3+ years of experience in deep learning / machine learning, including model training workflows</li><li>Experience with distributed training at scale (multi-node, multi-accelerator)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware</li><li>Experience directly managing scientists or machine learning engineers</li><li>Experience debugging, profiling, and implementing best software engineering practices in large-scale systems</li><li>Experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware, or experience with CUDA kernels or ML/low-level kernels</li><li>Experience with performance analysis, profiling, and optimization for deep learning training workloads</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Cupertino - 212,700.00 - 287,700.00 USD annually</div><p></p>

Software Development Manager, AWS Neuron SDK - Distributed Training

ALHOSN University (CLOSED)

<div></div><div><div><p><b>Primary Duties and Responsibilities</b></p>
<ul>
<li>Develop, plan, coordinate, implement and evaluate assigned programs.</li>
<li>Develop the CEC business by capturing and creating opportunities on the local and national level.</li>
<li>Prepare tenders and programs appraisals with financial analysis</li>
<li>Research and development for new program initiatives and take leadership for continual improvements to existing programs.</li>
<li>Oversee all facets of customer service to insure high quality.</li>
<li>Supervise vendor relationships and contracts to maximize use of ALHOSN University resources.</li>
<li>Maintain liaison with internal and external educational and professional organizations</li>
<li>Research service providers, conduct site and event visits, negotiate contracts, review</li>
<li>and evaluate service and resolve contract disputes.</li>
<li>Develop and manage a comprehensive publicity strategy for the Center&rsquo;s programs to include: marketing strategies; analysis of enrollment trends and market needs; development of constituent mailing lists</li>
<li>Performs miscellaneous job-related duties as assigned;</li>
</ul>
<p><b>Required Skills</b></p>
<ul>
<li>Experience in managing a Training Center is a plus.</li>
<li>Ability to analyze and evaluate business processes using continuous improvement principles;</li>
<li>Knowledge of finance, accounting, budgeting, and cost control procedures;</li>
<li>Computer proficiency particularly in MS Office;</li>
<li>Fluency in spoken and written English is a must;</li>
<li>Excellent communication, collaboration, and negotiation skills;</li>
<li>Ability to perform all the essential functions of this job.</li></ul></div></div>
<br><ul><li><b>Company: </b>ALHOSN University (CLOSED)</li>
<li><b>Employment Type: </b>Full Time</li>
<li><b>Education Level: </b>Bachelor</li>
<li><b>Job Type: </b>Admin</li></ul>

Training & Continuing Education Manager

SEHA - Abu Dhabi Health Services Co.

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Responsible for developing and implementing appropriate quality improvement practices, coordinating the development of appropriate frameworks and processes for the establishment of quality standards and operational procedures and for identifying hazards, assisting in the development of controls and providing support, audits, drills, training and education to ensure the facility is a safe environment for staff, patients and visitors. Also responsible for disseminating knowledge pertaining to quality assurance procedures and best practices, quality audits, and statistical analysis.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinating the quality improvement program of the facility
  </li>
  <li>
   Assisting the Manager/Director in the development of a comprehensive quality improvement program
  </li>
  <li>
   Coordinating the development, implementation, and evaluation of the facility's overall quality improvement program with the other sections
  </li>
  <li>
   Coordinating the development and implementation of facility-wide policies and procedures that guide and support the provision of services under the guidance of the Manager/Director
  </li>
  <li>
   Planning, prioritizing, organizing and implementing assignments or projects
  </li>
  <li>
   Liaising with accreditation bodies for implementation of programs
  </li>
  <li>
   Assisting in the development of the Safety Management Program
  </li>
  <li>
   Assisting in the development of safety standards and procedures consistent with the mission of the facility, current recognized international best practice and applicable national legislation
  </li>
  <li>
   Using the safety standards as a framework to create procedures on safe work practices applicable organization-wide, within specific departments/areas, or for particular risk factors and issues within the workplace
  </li>
  <li>
   Monitoring facility departments to ensure compliance with safety standards and procedures
  </li>
  <li>
   Performing assessments of safety hazards, unsafe conditions, risks and practices within the workplace; based upon this assessment, recommending a plan for safety that minimizes risk and promotes safety
  </li>
  <li>
   Overseeing processes and procedures for collection and analysis of relevant data Collecting the performance measurement data
  </li>
  <li>
   Suggesting improvements based on the voice of the customer&rsquo;s collection methods (patients satisfaction surveys, focus groups, mystery shopper programs, etc.) or incident reports, patient complaints, patient care issues, or other issues as requested by the senior management
  </li>
  <li>
   Participating in customer feedback meetings and customer committees
  </li>
  <li>
   Consulting on satisfaction measurement initiatives, tools, methodology and associated cost estimation
  </li>
  <li>
   Developing satisfaction measurement project timelines and coordinating needed internal support
  </li>
  <li>
   Supervising the conduct of qualitative methodology including face-to-face interviews, telephone interviews, focus group/roundtable discussions with patients, stakeholders, employees and customers
  </li>
  <li>
   Directly supervising outside research suppliers, including interviewing, selection and training
  </li>
  <li>
   Evaluating the customer research reports and supporting information providing interpretation of study results and methodologies
  </li>
  <li>
   Monitoring the related staff performance and the quality of the studies, to ensure quality, cycle time and budgetary control of entire patients&rsquo; satisfaction research process
  </li>
  <li>
   Identifying the quality improvement methodology and concepts to be followed, in coordination with management directions
  </li>
  <li>
   Coordinating the quality system all over the facility
  </li>
  <li>
   Facilitating and providing ongoing support to the quality teams
  </li>
  <li>
   Assisting the Manager in arranging the logistics for the team meetings i.e. agenda items, scheduling of meeting, linkages to background research
  </li>
  <li>
   Advising the Manager regarding team development needs and provides team development activities as required
  </li>
  <li>
   Assisting teams to identify meaningful indicators and benchmarks for effective performance monitoring
  </li>
  <li>
   Advising the Manager and making recommendations to focus the team on evidence based problem solving and decision making
  </li>
  <li>
   Apprising the Manager of the current situation regarding the quality inititaives
  </li>
  <li>
   Assisting Manager in the development of the reports and documentations
  </li>
  <li>
   Ensuring a strong liaison between the teams and the facility staff
  </li>
  <li>
   Analyzing different data to facilitate the process of decision making for the top management in the facility
  </li>
  <li>
   Acting as resource to the staff providing relevant training, mentoring, assessment and development plans
  </li>
  <li>
   Ensuring that the work of the department/section is effectively coordinated with other departments/sections and on time Implementing training and educational programs Delivering training/educational programs related to safety topics such as fire drills
  </li>
  <li>
   Assisting with the coordination of the emergency preparedness program, ensuring that staff are competent with equipment and procedures
  </li>
  <li>
   Acting as a resource for staff members in the area of safety
  </li>
  <li>
   Working in close coordination with the HazMat committee in collecting and disseminating safety information related to hazardous materials, personal protective devices and safe work practices
  </li>
  <li>
   Collaborating with other departments to identify and reduce safety risks for staff, patients and visitors
  </li>
  <li>
   Participating in safety improvement projects Investigating accidents, incidents and injuries Investigating accidents, incidents and near misses to determine root causes, trends and adequacy of precautions and training
  </li>
  <li>
   Recommending revision of current training programs, development of new training programs and process redesign or new equipment in order to lessen accidents, incidents and injuries
  </li>
  <li>
   Performing other applicable tasks and duties as assigned
  </li>
  <li>
   Participating in environment care audits and assisting departments with completion of the recommended corrective actions
  </li>
  <li>
   Performing random audits to identify opportunities for improvement, distributing reports and completing follow-up to ensure corrective actions are taken
  </li>
  <li>
   Coordinating emergency preparedness
  </li>
  <li>
   Identifying areas for emergency response plan improvement
  </li>
  <li>
   Assisting in maintenance and revision of emergency response plans and procedures
  </li>
  <li>
   Investigating and through follow up, assisting all departments with corrective actions for emergencies/disasters
  </li>
  <li>
   Coordinating scheduling of drills for all codes for emergency/disaster
  </li>
  <li>
   Carrying out drills as planned and identifying corrective action
  </li>
  <li>
   Assisting departments to develop department specific action plans
  </li>
  <li>
   Managing quality documentation Developing, controlling and delivering all related documents and quality processes including policies, protocols, guidelines and quality plans
  </li>
  <li>
   Ensuring appropriate coordination and liaising with multidisciplinary teams in the development and review of documents and quality processes
  </li>
  <li>
   Maintaining a register of controlled documents for the quality data Contributing to team effort Participating in all team efforts as required
  </li>
  <li>
   Collaborating with other members of the team to carry out work smoothly
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualification : Bachelors Degree in any medical related field
 <br/>
 <br/>
 Required: 4-6 years of relevant experience
 <br/>
 <br/>
 Desired: Experience in a large healthcare facility
</div>


Specialist - Quality (SEHA Fertility Center)

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