manager of training and support

Chicago Cook Workforce Partnership

<p></p><div><p><b>Job Summary:</b>
</p><p>Under the direction of the Director of Program Guidelines and Budgets, the Manager of Training and Support ensures clear, uniform communication and instruction of grant programmatic regulations and case recording tracking procedures. They function as the subject matter expert on grant implementation requirements, develop policy and procedures for Board approval to ensure compliance and efficiency of grant guidelines and provide strategic leadership and oversight to a team responsible for delivering comprehensive technical assistance and training to a network of delegate agencies. In addition, they prepare materials, training webinars and generate reports for the delegate agency network to ensure program compliance and effectiveness.<br>
</p><p></p><p><b>Responsibilities:</b>
</p><ul><li>Plan and develop training webinars/materials to delegate agencies on a variety of programmatic matters including but not limited to customer flow review; implementation of regulations; mandated order of services; general compliance with local, state, and federal policies; and proactive measures for avoiding audit findings and ensuring quality service delivery.
</li></ul><ul><li>Develop specific training modules or webinars for the delegate agencies addressing identified concerns.</li></ul>
<ul><li>Prepare and updates procedures and/or policies that pertain to grant legislation and customer tracking systems and any new changes for Board approval.
</li></ul><ul><li>Generate and analyze Workforce Innovation and Opportunity Act (WIOA) and other grant reports to ensure compliance with current procedures and improve performance.
</li></ul><ul><li>Lead programmatic responses to delegate agencies generated from the help desk.
</li></ul><ul><li>Responsible for onboarding new field staff and developing tools and checklists to ensure completion of training modules.
</li></ul><ul><li>Compile and collect feedback from program units on delegate agency performance. Work with the compliance unit to identify delegate agency training needs.
</li></ul><ul><li>Engage in special projects with program relationship managers, including onsite reviews for quality and compliance as needed.
</li></ul><ul><li>Attend local State and Federal training that pertains to legislation.
</li></ul><ul><li>Prepare special query reports as needed to support compliance and identify training needs and/or data entry errors.
</li></ul><ul><li>Serve as an IWDS 2.0, Illinois workNet, IPATS and Service Finder coordinator with the State.
</li></ul><ul><li>Perform all related duties and responsibilities as assigned.<br>
</li></ul><p></p><p><b>Required Skills:</b>
</p><ul><li>Excellent verbal and written communication skills.
</li></ul><ul><li>Excellent interpersonal and customer service skills.
</li></ul><ul><li>Ability to prioritize tasks and delegate them when appropriate.
</li></ul><ul><li>Excellent time management skills with a proven ability to meet deadlines.
</li></ul><ul><li>Strong supervisory and leadership skills.
</li></ul><ul><li>Proficient with Microsoft Office Suite or related software.<br>
</li></ul><p></p><p><b>Education and Experience:</b>
</p><ul><li>Graduation from an accredited college or university with a bachelor&rsquo;s degree in business, Public Administration, Liberal Arts, Social Work or a related field.
</li></ul><ul><li>Three to five years of professional experience in administering a workforce program.
</li></ul><ul><li>Five years of WIOA experience preferred.
</li></ul><ul><li>Three to five years of people management experience.
</li></ul><ul><li>Expert knowledge of WIOA and related regulations.
</li></ul><ul><li>Proficient understanding of The Partnership&rsquo;s Career Connect System and IWDS 2.0 state data system.<br>
</li></ul><p></p><p><b>Physical Requirements:</b>
</p><ul><li>Frequently required to stand, walk and sit
</li></ul><ul><li>Frequently required to utilize hand and finger dexterity using a keyboard
</li></ul><ul><li>Frequently required to talk or hear
</li></ul><ul><li>Occasionally required to lift/push/carry items up to 25 pounds
</li></ul><ul><li>Ability to travel to various delegate agency locations throughout Cook County</li></ul></div>

Manager of Training and Support

Walgreens

<div><ul><li>Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.</li>
<li>Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.</li>
<li>Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers&rsquo; requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.</li>
<li>Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.</li>
</ul><b>Operations</b>
<ul><li>Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.</li>
<li>Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.</li>
<li>At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.</li>
<li>Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.</li>
<li>Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.</li>
<li>Accountable for completion of non-clinical patient calls.</li>
<li>Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.</li>
<li>Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.</li>
<li>Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.</li>
<li>Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.</li>
<li>Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.</li>
<li>Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.</li>
<li>Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.</li>
</ul><b>People &amp; Performance Management</b>
<ul><li>Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.</li>
<li>Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.</li>
<li>Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.</li>
<li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.</li>
<li>Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.</li>
<li>Maintains and enhances current knowledge and skills related to pharmacy and healthcare.</li>
<li>Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.</li>
<li>Seeks professional development by monitoring one&rsquo;s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.</li>
</ul><b>Communication</b>
<ul><li>Communicates with pharmacy team, relaying messages from the support center or other key emails as required.</li>
<li>Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager</li><br>
</ul><br>
<br>
<br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>High School Diploma, GED, or equivalent.</li>
<li>PTCB or ExCPT certification (except in Puerto Rico).</li>
<li>Has one year of work experience as a pharmacy technician in a retail or hospital setting.</li>
<li>Must be fluent in reading, writing, and speaking English (except in Puerto Rico).</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li>
<li>Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Previous people management/ leadership experience.</li>
<li>Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
<br>
<br>
<b>Salary Range:</b> Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Operations Manager

Clear Immediate Care

<p><b>Job Summary</b></p><p>We are seeking an organized, proactive, and dependable Medical Office Manager to oversee the daily operations of our clinic and help ensure an efficient, patient-centered environment. This role is ideal for someone confident in managing workflow, supporting staff and providers, solving operational issues, and keeping day-to-day clinic functions running smoothly.</p><p>The Office Manager will serve as a key liaison between staff, providers, patients, billing teams, and vendors while helping maintain strong communication, accountability, and overall clinic efficiency.</p><p><b>Responsibilities</b></p><ul><li>Oversee day-to-day clinic operations and staff coordination</li><li>Manage employee and provider schedules, coverage, and workflow</li><li>Serve as a liaison between staff, providers, patients, billers, and vendors</li><li>Review scheduling trends, cancellations, and operational reports</li><li>Support onboarding, training, and protocol compliance</li><li>Monitor chart completion, documentation follow-up, and outstanding clinical tasks</li><li>Assist with billing support, coding questions, prior authorizations, and patient account issues</li><li>Oversee inventory tracking and supply ordering</li><li>Maintain operational spreadsheets, reports, and administrative systems</li><li>Identify and resolve workflow issues to improve efficiency and patient satisfaction</li></ul><p><b>Experience</b></p><ul><li>Strong organizational skills and attention to detail</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and prioritize in a fast-paced medical environment</li><li>Strong problem-solving skills and ability to take initiative</li><li>Experience coordinating staff schedules and managing day-to-day office workflow</li><li>Comfort working with providers, clinical staff, patients, and external vendors</li><li>Proficiency with EMR systems, scheduling platforms, email, and spreadsheets</li><li>Experience with Athenanet preferred</li><li>Ability to handle sensitive information with professionalism and confidentiality</li><li>College Degree (B.S.)</li></ul><p><b>Preferred Experience</b></p><ul><li>At least 2 years of experience in a medical office management, healthcare operations, or clinic leadership role</li><li>Experience in urgent care, primary care, or other outpatient clinical settings preferred</li><li>Familiarity with medical billing workflows, prior authorizations, insurance verification, and claim-related follow-up preferred</li><li>Experience onboarding and training new staff preferred</li><li>Strong knowledge of provider scheduling, chart follow-up, and clinical office workflow is strongly preferred</li></ul><p>Pay: $65,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Medical Office Manager

Grupo Bimbo

<div><div><b><i>Have you ever enjoyed Arnold&reg;, Brownberry&reg; or Oroweat&reg; bread? A Thomas&rsquo;&reg; English muffin or bagel? Or perhaps snacked on a Sara Lee&reg;, Entenmann&rsquo;s&reg; or Marinela&reg; cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!</i></b></div><div></div><div><b><i><br>
More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.</i></b></div><div><b><i>
#LI-LF1</i></b></div><div><b>
Come join the largest baking company in the world and our family of 20,000 associates nationwide!</b></div><div><b>
</b></div><div><b>
Top Reasons to Work at Bimbo Bakeries USA:</b></div><div><b>
Salary Range: $61,900 - $80,500</b></div><div><b>
Annual Bonus Eligibility</b></div><div><b>
Comprehensive Benefits Package</b></div><div><b>
Paid Time Off</b></div><div><b>
401k &amp; Company Match</b></div><div><b>
Position Summary</b></div><div>
Bimbo Bakeries USA is transforming our marketing and redefining how our iconic brands show up in culture. The <b>Associate Social Media</b> supports day‑to‑day social content strategy, creation, publishing, community engagement, UGC sourcing, and channel operations across brand platforms. This role brings creative curiosity, attention to detail, and strong platform fluency to help our brands show up authentically, responsively, and natively across social.</div><div>
You will work closely with the Manager, Social Media, internal partners, and agency teams to deliver social-first content, facilitate community engagement, support influencer programs, and ensure flawless execution across channels.‑first content, facilitate community engagement, support influencer programs, and ensure flawless execution across channels.</div><div>
This is a hybrid position, with 1-2 days in office per week. Must be located in Chicago, IL. Ability to travel 10-20% domestically and/or internally for internal meetings, conferences, creative shoots, and/or brand activations. Ability to be &ldquo;always on&rdquo; for Social during critical activations.</div><div>
</div><div><b>
Key Job Responsibilities:</b></div><div>
This role blends creativity and execution: developing and producing social‑first assets both internally and with agency partners, shaping real-time storytelling, fueling community conversations, supporting influencer work, and turning performance insights into smarter, sharper content. As part of the Integrated Communications &amp; Creative Services Team within the Marketing Center of Excellence, you&rsquo;ll help our brands show up authentically, culturally, and consistently across an ever-evolving digital landscape.</div><div></div><div><b><br>
Editorial &amp; Content Support (Social‑First Creation + Publishing):</b></div><ul><li>
Assist in developing and maintaining organic editorial calendars in partnership with brand, agency, and Engagement Studio teams.</li><li>
Guide and evaluate social creative against brief/objectives; provide clear, constructive feedback to raise the work.</li><li>
Maintain consistent brand social strategy across paid and owned assets for all brand editorial calendars where applicable.</li><li>
Support creative review prep and help ensure content aligns with brand voice, guidelines, and platform best practices.</li><li>
Publish, schedule, tag, and optimize posts across social platforms with accuracy and consistency.</li><li>
Monitor cultural trends and platform updates; surface relevant opportunities and creator formats to the Manager and/or Engagement studio team for evaluation.</li><li>
Manage content for cross‑functional review (Marketing, Customer Relations/Care, Legal, Regulatory, Corporate Communications) per governance workflows.</li>
Execute hands‑on editing of short‑form video, social copy/captions, and lightweight graphics to ensure platform‑native quality when applicable.<br>
<li>
</li></ul><div></div><br>
<div><b>Community Engagement &amp; Consumer Response:</b></div><ul><li>
Coordinate brand tone of voice and style guidelines across consumer engagements in collaboration with the Customer Connections Center.</li><li>
Proactively participate in relevant conversations to foster positive community engagement and brand affinity.</li><li>
Flag potential risks, escalations, or complex consumer issues to the Manager and Engagement Studio team and track status through resolution.</li></ul><div></div><div><b><br>
UGC &amp; Story Resharing:</b></div><ul><li>
Identify and curate user‑generated content that aligns with brand guidelines and campaign needs as applicable.
</li><li>Manage daily social story resharing, including posting, tagging, and captioning.
</li><li>Support UGC rights management and maintain documentation and tracking for approvals.</li></ul><div></div><div><b><br>
Influencer &amp; Creator Program Support:</b></div><ul><li>
Assist in managing creator/influencer assets, trafficking, and publishing for organic and paid programs.</li><li>
Support review of influencer content for alignment with brand guidelines and FTC compliance.</li><li>
Work with internal teams and agencies on creator sourcing, briefing preparation, and content organization.</li></ul><div></div><div><b><br>
Social Operations &amp; Governance:</b></div><ul><li>
Execute publishing and engagement workflows in Sprinklr, Meta Business Suite, and native tools.</li><li>
Maintain response guidelines, FAQs, and UGC tracking documents.</li><li>
Support platform hygiene tasks including account updates, credential management, and onboarding new channels into Sprinklr and Proofpoint in collaboration with Manager.
</li>Champion accessibility best practices (alt text, captions, color contrast) per platform.<br>
<li>
</li></ul><div></div><br>
<div><b>Social Listening, Issues, &amp; Risk Monitoring:</b></div><ul><li>
Monitor daily brand mentions, sentiment, and emerging trends using social listening tools.</li><li>
Surface issues, trends, and creator/consumer moments to the Manager in real time.</li><li>
Assist PR/Comms and Legal teams with issue tracking and reporting as needed.</li>
Assist in quarterly IAT social listening reports per brand with Manager.<br>
<li>
</li></ul><div></div><br>
<div><b>Measurement, Reporting &amp; Optimization:</b></div><ul><li>
Track and organize performance data around engagement, reach, response times, and community insights.</li><li>
Contribute to weekly/monthly reporting and benchmarking across brands.</li><li>
Support test‑and‑learn activities such as A/B testing of creatives, formats, and posting windows.</li></ul><div></div><div><b><br>
Collaboration, Learning &amp; Process Support:</b></div><ul><li>
Work closely with Customer Connections, PR/Comms, Legal/Regulatory, MCOE, and Brand Marketing partners as part of the Engagement Studio.</li><li>
Participate in onboarding, training, and process improvements that increase speed, quality, and risk management.</li><li>
Provide support to the Manager, Social Media on day‑to‑day coordination and documentation.</li></ul><div></div><div><b><br>
Key Behavioral Competencies:</b></div><ul><li>
Highly organized, detail oriented, process focused, desire for continuous improvement.</li><li>
Consumer-obsessed, with strong intuition for consumer engagement.</li><li>
Approachability and confidence to participate in brand-building conversations online.</li><li>
Collaborative team player with adaptability.</li><li>
Growth mindset with strategic thinking and project management skills.</li><li>
Understanding of the BBU competitive landscape is a plus.</li><li>
Excellent written, oral, and formal communication skills.</li><li>
Thought leader willing to offer ideas and solutions.</li></ul><div>
</div><div><b>
Leadership Competencies:</b></div><ul><li>
Use a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.</li><li>
Build partnerships and work collaboratively with others to meet shared objectives.</li><li>
Take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Understands the business and organizational environment and shows interest in adapting to their culture and ways of working.</li></ul><div>
</div><div><b>
Education and Work History:</b></div><ul><li>
Bachelor&rsquo;s degree required (or equivalent combination of education, training, and experience).</li><li>
3&ndash;5 years of content marketing experience in CPG preferred, in house or agency side.
</li><li>Well-rounded understanding of social media and its role in marketing strategy.</li><li>
Exceptional written communication skills with attention to tone and voice.</li><li>
Experience working cross-functionally within an organization.</li><li>
Clear understanding of the social media ecosystem and expert knowledge with major social platforms.</li><li>
Knowledge of content production workflows.</li><li>
Proficiency in editing tools for basic video, photo, or design adjustments (e.g., CapCut, Canva, Adobe Express).</li><li>
Public relations sensibility including principles of brand voice, brand safety, and news-worthiness.</li><li>
Experience presenting data-supported recommendations to all levels of management.</li><li>
Ability to self-organize and execute deliverables independently.</li><li>
Familiarity with Sprinklr or comparable SMMS platforms preferred.</li><li>
Proficiency in Microsoft Word, Excel, PowerPoint and Copilot.</li><li>
Experience working with social and/or creative strategy, within an agency or brand/client team.
</li><li>Prior experience with social community management at enterprise level for large brand(s) preferred.</li></ul><div>
</div><div><i>
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.</i></div><div><i>
</i></div><div><i>
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.</i></div><div><i>
</i></div><div><i>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</i></div></div>

Associate Social Media

Workday

<div><div><b>Your work days are brighter here.</b></div><div></div><div>
We&rsquo;re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we&rsquo;re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you&rsquo;ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We&rsquo;re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you&rsquo;ll do meaningful work with Workmates who&rsquo;ve got your back. In return, we&rsquo;ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you&rsquo;ve found a match in Workday, and we hope to be a match for you too.</div><div></div><div><b>
About the Team</b></div>
Come join the Paradox team at Workday! Paradox helps organizations around the world reimagine recruitment and hiring with the first-of-its-kind conversational recruiting platform. Paradox's AI assistant streamlines tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile, chat, and text message-driven experiences to allow recruiting and hiring teams to spend more time with people and less time with software.<div></div><div><b>
About the Role</b></div><div></div><div>
As a Client Success Manager, this role is responsible for partnering with enterprise and strategic clients to provide exceptional service and success for onboarding, training, ongoing support, and renewal and/or expansions.</div><div></div><div>
Responsibilities:</div><ul><li><div>
Be the primary account manager to Paradox clients around the globe, helping them achieve their strategic business goals with our AI-powered solutions and continuously wowing them with our delightfully simple, feels-like-magic software</div></li><li><div>
Collaborate closely with clients to understand their business goals and align our AI-powered solutions to help achieve those objectives</div></li><li><div>
Deliver exceptional service throughout the client journey, including training and onboarding, ongoing product support and troubleshooting, and strategic account management</div></li><li><div>
Provide troubleshooting and product support to quickly resolve any open issues identified</div></li><li><div>
Proactively monitor clients&rsquo; success and adoption and continuously seek new insights into their evolving goals, challenges, and pain points</div></li><li><div>
Provide deep product expertise and serve as the subject matter expert for platform use and support</div></li><li><div>
Work collaboratively with globally dispersed teams and clients to drive ongoing product innovations and deliver new solutions for clients</div></li><li><div>
Provide additional implementation support, as needed</div></li><li><div>
Develop and nurture relationships with clients and users within client organizations</div></li></ul><ul><li><div>
May lead working teams to support client onboarding, training, and ongoing support</div></li></ul><ul><li><div>
Develop relationships with clients and users within the organizations to seamlessly manage renewal and expansion opportunities</div></li><li><div>
May provide functional and technical mentorship to junior Client Success team members</div></li></ul><div></div><div><b>
About You</b></div><div></div><div><b>
Basic Qualifications-Sr Customer Success Manager</b></div><ul><li><div>
7+ years of experience in customer success or account management roles or demonstration of equivalent experience</div></li><li><div>
7+ years of experience supporting or implementing enterprise SaaS solutions</div></li><li><div>
Technical understanding of complex software ecosystems within large multinational corporations</div></li><li><div>
Experience educating clients on products and providing ongoing training to users</div></li><li><div>
Comfortable working with a global, cross-functional team and clients across different time zone</div></li></ul><div><b>
Basic </b><b>Qualifications-Customer</b><b> Success Manager</b></div><ul><li><div>
5+ years of experience in customer success or account management roles or demonstration of equivalent experience</div></li><li><div>
5+ years of experience supporting or implementing enterprise SaaS solutions</div></li><li><div>
Technical understanding of complex software ecosystems within large multinational corporations</div></li><li><div>
Experience educating clients on products and providing ongoing training to users</div></li><li><div>
Comfortable working with a global, cross-functional team and clients across different time zones</div></li></ul><div><b>
Other Qualifications</b></div><ul><li>
Functional domain expertise with HR/recruiting software experience or demonstration of equivalent experience with Paradox solutions</li><li>
Customer management experience in a complex software or SaaS environment</li><li>
Proven track record to collaborate and build strong relationships with customers especially at the executive level</li><li>
Demonstrated ability to engage across corporate functions (Sales, Services and Product Management)</li><li>
Account management / adoption planning experience preferred</li><li>
Excellent verbal and written communication skills, including the ability to chair meetings with executive leadership, host webinars</li><li>
Excellent organization, time management, data analysis, and communication skills</li><li>
Bachelor degree or equivalent work experience; Business or Technical degree preferred</li><li>
Ability to travel up to 30%.</li></ul><div><b><br>
Workday Pay Transparency Statement</b></div><div></div><div>
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate&rsquo;s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday&rsquo;s comprehensive benefits, please <div>click here</div>.</div><div></div>
Primary Location: USA.IL.Chicago<br>
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Primary Location Base Pay Range: $99,800 USD - $149,600 USD<br>
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Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD<div><b><br>
Our Approach to Flexible Work</b></div><div><br>
With Flex Work, we&rsquo;re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply <b>spend at least half (50%) of our time each quarter in the office or in the field</b> with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote &quot;home office&quot; roles also have the opportunity to come together in our offices for important moments that matter.</div><div></div><div>
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.</div><div></div><div>
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.</div><div><br>
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email <div>accommodations@workday.com</div>.</div><div></div><div><b>
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!</b></div><div>
At Workday, we value our candidates&rsquo; privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.</div><div></div><div><br>
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.</div><div></div><div><br>
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.</div></div>

Sr. Customer Success Manager/Customer Success Manager- Paradox

<div>Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center &ndash; interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support &ndash; including the latest technology &ndash; to grow their careers and reach their goals.
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Walgreens is proud to invest &amp; champion an &ldquo;earn while you learn&rdquo; Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
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Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
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<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><br>
<b>Operations</b>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><br>
<b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
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<b>Basic Qualifications</b>
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<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
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<b>Preferred Qualifications</b>
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<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
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An Equal Opportunity Employer, including disability/veterans.
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The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
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<b>Salary Range:</b> $18 - $21.5 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Pharmacy Technician / Pharm Tech Apprenticeship

AmTrust Financial

<div>Overview:
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AmTrust Financial Services, a fast-growing commercial insurance company, has a need for a Senior Manager in our Professional Liability group. This position will include aspects of team leadership and direct oversight of complex files. The Director will be held accountable for driving quality, technical excellence, providing coverage acumen on complex claims, and providing leadership support to a national claims team handling.</div><div></div><div><br>
The Senior Manager works closely with all levels of claims leadership to provide direction and guidance to claim professionals driving claims performance to achieve optimal claims outcomes, superior individual and team operational results, and strategic alignment with claims department goals and objectives. Responsible for the development, coaching, mentoring, and training of the Professional Liability Claims organization, and ensures consistent, inspiring, and effective communication with claims personnel.</div><div></div><div><br>
This position will require hybrid attendance in one of our AmTrust claim locations.</div>
Responsibilities:
<ul><li>Lead a team of professional liability adjusters focusing on the handling of management liability, employment practices liability, Financial Lines and other claims as needed.</li><li>
Provide technical oversight to emerging and/or complex claims with an emphasis on coverage and risk transfer within the Professional Liability organization.</li><li>
Analyze legal issues and support effective coverage dispute resolution strategies.</li><li>
Work to develop and strengthen process efficiencies within the Professional Liability organization</li><li>
Drive best practices in customer service and support for business partners to optimize profitable growth</li><li>
Identify, develop, present, and/or implement training initiatives</li><li>
Facilitate Professional Liability roundtable discussions and quality file reviews</li><li>
Lead alignment and calibration efforts to bring about consistency in claims handling excellence</li><li>
Participate as a SME in projects and initiatives for Professional Liability and assist in cross departmental projects and initiatives.</li><li>
Present authority requests or strategy recommendations to senior leadership</li><li>
Keeps current with market trends and demands, including changes to compliance and law in all 50 states, and advise management and claim professionals regarding impact of changes.</li></ul>
Qualifications:
<ul><li>Seven to ten years experience in professional liability, and/or coverage litigation management. JD preferred, but not required.</li><li>
Experience providing claim oversight and direction on complex claims issues.</li><li>
Experience training highly technical claims staff.</li><li>
Proven track record of success in positively impacting claim outcomes within a claims organization.</li><li>
Strong communication skills with ability to present to senior leadership.</li><li>
Embraces change, invites feedback related to performance, and deals constructively with criticism.</li><li>
Persuades and influences people by presenting a strong case, explains things clearly, challenges ideas effectively, and argues in favor of own point of view.</li><li>
Proven ability to work with internal and external partners to ensure positive claims experience to insureds.</li><li>
Demonstrated drive and ambition to achieve goals and outstanding results.</li></ul><div></div><div><br>
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.</div><div></div><div><i><br>
The expected salary range for this role is $130K-175K/year.</i></div><div></div><div><i><br>
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.</i></div><div></div><div><i><br>
#LI-BL1</i></div>
What We Offer:
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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div><br>
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div><br>
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Senior Manager, Management Liability Claims

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