manager of training

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
AWS Neuron is the complete software stack for the AWS Inferentia and Trainium cloud-scale machine<br>
learning accelerators and the Trainium-based servers that use them. As the SDM of Software Development for the Neuron Training team, you will be responsible for leading a strong team of engineers and managers to help design and deploy these new products. A successful candidate will have an established background in developing Machine Learning products with direct customer-facing experience, a strong technical ability and a motivation to achieve results. Experience in Machine Learning and software development is also a must.<br>
<br>
Responsible for the full development life cycle of our integrations and extensions for training support in Pytorch, JAX, and distributed training libraries with a focus on performance of latest ML models at scale on Trainium using latest techniques in performance optimization, accuracy, and resilience.<br>
<br>
you will lead the way to ensure support for key ML functionality in a combined chip / software platform, which will ensure the right thing is being built and delivered to customers<br>
<br>
Key job responsibilities<br>
<ul><li>Lead a team of engineers focused on enabling new ML training customers on the Neuron SDK / Trainium platform.
</li><li>Own the customer onboarding journey from model evaluation through production training at scale</li><li>Drive engineering initiatives to maximize Model FLOPS Utilization (MFU) for customer workloads through performance analysis, profiling, and tuning tools.
</li><li>Build and maintain tooling, automation, and documentation that accelerates time-to-first-training for new customer models.
</li><li>Partner with compiler, runtime, and framework teams to identify and resolve blockers in customer workloads.
</li><li>Develop scalable processes for distributed training enablement (FSDP, DeepSpeed, Megatron, custom parallelism strategies).
</li><li>Drive technical strategy for supporting frontier model architectures (LLMs, MoE, multi-modal) on Trainium.
</li><li>Build strong cross-functional partnerships with product management, developer relations, and customer-facing teams.
</li><li>Recruit, mentor, and grow a high-performing team of ML systems engineers.
</li></ul><br>
A day in the life<br>
You will work with the executive leadership and other senior management and technical leaders to define product directions and deliver them to customers. We build massive-scale distributed training and inference solutions. This organization builds the full stack of software, servers and chips to accelerate at the highest scale.<br>
<br>
About the team<br>
About Us<br>
Inclusive Team Culture<br>
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon&rsquo;s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.<br>
<br>
Work/Life Balance<br>
Our team puts a high value on work-life balance. It isn&rsquo;t about how many hours you spend at home or at work; it&rsquo;s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.<br>
<br>
Mentorship &amp; Career Growth<br>
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we&rsquo;re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.</div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience working with PyTorch or JAX software</li><li>3+ years of engineering team management experience</li><li>7+ years of working directly within engineering teams experience</li><li>3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience</li><li>Experience partnering with product or program management teams</li><li>3+ years of experience in deep learning / machine learning, including model training workflows</li><li>Experience with distributed training at scale (multi-node, multi-accelerator)</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware</li><li>Experience directly managing scientists or machine learning engineers</li><li>Experience debugging, profiling, and implementing best software engineering practices in large-scale systems</li><li>Experience in developing and deploying LLMs in production on GPUs, Neuron, TPU or other AI acceleration hardware, or experience with CUDA kernels or ML/low-level kernels</li><li>Experience with performance analysis, profiling, and optimization for deep learning training workloads</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, CA, Cupertino - 212,700.00 - 287,700.00 USD annually</div><p></p>

Software Development Manager, AWS Neuron SDK - Distributed Training

Xanitos

<div><h4 class="jobSectionHeader"><b>Xanitos is hiring an EVS Training Manager in Lansing, MI.</b></h4><br>
<p></p>
<p><b>
What we look for in an EVS Training Manager:</b></p>
<p>
As an EVS Training Manager, you will be responsible for implementing and executing a successful training program. It requires innovative thinking, dynamic action, continuous and clear communication and rapid, thorough follow-up. It also requires the collaborative support of colleagues on the management team.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Plan, coordinate, execute, and document all new-hire initial training to include (1) hospital orientation, (2) department orientation, and (3) &quot;hands-on&quot; job training.</li>
<li>Plan, coordinate, execute, and document small clinic/group training in such learning fundamentals as MSDS, RACE, Infection Control, Body Mechanics, Safety, Domestic Violence, Age-Specific Protocols, Hospital and Department P&amp;P, and any other Hospital or company-mandated training programs. Training to be provided to new hires and periodically to veteran staff.</li>
<li>Plan, coordinate, execute, and document cross-training and remedial training programs in both one-on-one and small clinic formats.</li>
<li>Plan, coordinate, execute, and document Focus of the Week programs.</li>
<li>Plan, coordinate, execute, and document (in collaboration with other members of the management team) the supervision/management development program.</li>
<li>Assist in the planning, coordination, execution, and documentation of department hospitality training.</li>
<li>Customize training documentation forms as required.</li>
<li>Prepare a detailed outline of site-specific training programs in binder.</li>
<li>Prepare monthly reports of training activity and statistics.</li>
<li>Liaise with Regional Training Manager, Corporate HR, and Training staff and on-site resources to remain at &quot;leading edge.&quot;</li>
<li>Provide adequate notice to supervisors/managers of impending training exercises and coordinator relief/replacement staff as necessary.</li>
<li>Prepare memory aids for staff; i.e. laminate cards for MSDS, Mission, Race, etc.</li>
<li>Prepare a master training schedule several months in advance and review it periodically with the management team.</li>
<li>Ensure the computer-based QA program is operating smoothly with inspections performed thoroughly and promptly.</li>
<li>Coordinate and compile results of the user satisfaction survey program.</li>
<li>Collect supervision rounds forms and supervision team meeting minutes forms; compile, review and present to Department Head.</li>
<li>Coordinate and compile results of special &quot;QA and Infection Control monitoring instrument programs&quot; as required. Present materials at Infection Control/QA meetings at assigned.</li>
<li>Ensure adequate quantities of forms.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.</li>
<li>High School diploma is required. College degree or equivalent work experience is preferred.</li>
<li>EVS Experience preferred .</li>
<li>Must have training or teaching experience.</li>
<li>Must be flexible with work availability.</li>
<li>Ability to communicate effectively in written format and oral presentations</li>
<li>Ability to multi-task and establish priorities</li>
<li>Ability to maintain organization in a changing environment</li>
<li>Exhibit initiative, responsibility, flexibility, and leadership</li>
<li>Possess a thorough knowledge of contract administration and office procedures</li>
<li>Ability to use knowledge of working environment to meet established goals and objectives</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>EVS Healthcare</li>
<li>Training</li>
</ul>
<p><b>Xanitos</b> understands the importance of you, and your family&rsquo;s health and wellbeing, as well as your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:</p>
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life, Accident, and Disability Insurance</li>
<li>401k Retirement Plans</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Wellness Program</li>
<li>Commuter Benefits</li>
<li>Shoes for Crews Reimbursement</li>
<li>Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day and Jury Duty.</li>
<li>Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies and More</li>
</ul>
<p><b>Xanitos, Inc.</b> Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.</p><h4 class="jobSectionHeader"><b>
Education</b></h4>
Required<ul><li>
High School Diploma, GED or equivalent or better</li></ul>
Preferred<ul><li>
Bachelors or better</li></ul><h4 class="jobSectionHeader"><b>
Licenses &amp; Certifications</b></h4>
Preferred<ul><li>
CHEST</li></ul><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

EVS Training Manager

BAE Systems

<div></div><div><div>Location
<p>Dukhan , Qatar
</p><div><p>Air</p>
<p>Human resources</p>
<p>Experienced professionals</p></div></div></div>
<br><p></p><div><div><div>The Training Manager should be able to provide
<br>
effective leadership for the delivery and management of all Continuing
<br>
Airworthiness training activities from the TTF. The post holder should be able
<br>
to lead and manage a skilled and knowledgeable workforce, for the purpose of deploying
<br>
&ldquo;fit for purpose&rdquo; training solutions, whilst maximising operational efficiency
<br>
and minimising costs. They may also be required to carry out
<br>
additional or alternative tasks from time to time, subject to holding the
<br>
appropriate level of competency.
</div><div></div><div><b>Core Activity:</b>
</div><div></div><ul><li>Ensuring delivery to contracted milestones in line with CDRL B02.
<br>
</li><li>Identify training business opportunities and requirements for Training
<br>
activities, including the development of outline solutions or bid proposals
<br>
compliant with Part 145 and EASA,EMARS as appropriate.
<br>
</li><li>Undertake training situation analysis and produce consolidated
<br>
reports/outline syllabus&rsquo; ensuring they meet the requirements of the business.
<br>
</li><li>Manage the delivery of training interventions which may include
<br>
courseware, examinations, devices and facilities.
<br>
</li><li>Ensure training is delivered via a variety of media (classroom, virtual, practical,
<br>
OJT etc.) and facilitate the management of assessments as required
<br>
(written/practical), marking and feedback.
<br>
</li><li>Manage and lead training activities including bids, data management,
<br>
facilities, trainers, examinations, training records and course scheduling.
<br>
</li><li>Manage the evaluation of training design and delivery ensuring all
<br>
continuous improvements are embedded.
<br>
</li><li>Manage and lead the
<br>
BAE Systems and BSL Mandated Training schedule, training records and course
<br>
scheduling.</li>
</ul><div><b>Key Accountabilities:</b>
</div><div></div><ul><li>Ensure effective leadership
<br>
of Aircraft Maintenance &amp; Support Training activities by setting delivery
<br>
targets, monitoring progress and developing performance improvement programmes</li>
<li>Ensure all Training
<br>
activities are appropriately documented and the appropriate airworthiness
<br>
records are maintained on relevant systems (IT / paper based)</li>
<li>Lead training compliance
<br>
with the Training Management Plan &amp; its associated procedures and
<br>
standards, and any other company procedures and standards, as applicable</li>
<li>Manage the application of
<br>
Human Factors, Error Management, Risk Management and Safety Assurance within
<br>
Training, together with the proactive analysis, mitigation and management of
<br>
Hazards</li>
<li>Ensure all Training
<br>
activities are compliant with the Governance and Assurance framework. Ensure
<br>
process confirmations and independent assurance audits are supported by
<br>
Training personnel</li>
<li>Manage audit findings in a
<br>
timely and appropriate manner and provide updates into the relevant reviews</li>
<li>Ensure all Training
<br>
activities are compliant with the Governance and Assurance framework. Ensure
<br>
process confirmations and independent assurance audits are supported by
<br>
Training personnel</li>
<li>Generate, deliver and
<br>
implement effective improvements to overcome any non-compliance and monitor
<br>
effectiveness inline with the appropriate QEAF procedures</li>
<li>Able to demonstrate a
<br>
detailed understanding and application of the relevant Continuing Airworthiness
<br>
Regulatory framework and ensure any Regulatory-driven changes are implemented.
<br>
Lead training&rsquo;s compliance with all other requirements, e.g. ITAR, EaPW, ISO,
<br>
etc.</li>
<li>Lead
<br>
compliance with all applicable contractual requirements, e.g. through support
<br>
to contract reviews, and ensure any changes are implemented into training
<br>
activities, as appropriate<br>
<br>
<br>
</li></ul><p></p><br>
<h3 class="jobSectionHeader"><b>Requirements</b></h3>
<div><b>Qualifications/Functional Knowledge:</b>
<br>
</div><ul><li>High level of Regulatory Framework understanding and the ability to drive
<br>
this framework structure into the Training processes and activities.
<br>
</li><li>Able to design, implement and foster a continuous improvement culture,
<br>
underpinned by appropriate management reporting systems.
<br>
</li><li>Able to take the lead in developing an efficient and cost effective
<br>
training strategy.
<br>
</li><li>Able to manage the competency of the training department.
<br>
</li><li>Works with senior management to generate, drive and implement long-term
<br>
improvements in order to enhance performance or overcome non-compliance across
<br>
departments / functions.
<br>
</li><li>Through coordination with other departments, ensures integration of the
<br>
training activity within the business, including planning, scheduling,
<br>
controlling and reporting activities for cross-functional, high level of
<br>
complexity/impact activities.
<br>
</li><li>A role for an experienced manager, the primary focus is outward looking,
<br>
across departments and functions.
<br>
</li><li>Recent extensive experience as a Leader in Training or a related
<br>
discipline.
<br>
</li><li>Degree Level
<br>
Qualification, or suitable equivalent.<br>
<br>
</li></ul></div><p></p><div><p>Air</p>
<p>Human resources</p>
<p>Experienced professionals</p></div></div>

Training Manager

ALHOSN University (CLOSED)

<div></div><div><div><p><b>Primary Duties and Responsibilities</b></p>
<ul>
<li>Develop, plan, coordinate, implement and evaluate assigned programs.</li>
<li>Develop the CEC business by capturing and creating opportunities on the local and national level.</li>
<li>Prepare tenders and programs appraisals with financial analysis</li>
<li>Research and development for new program initiatives and take leadership for continual improvements to existing programs.</li>
<li>Oversee all facets of customer service to insure high quality.</li>
<li>Supervise vendor relationships and contracts to maximize use of ALHOSN University resources.</li>
<li>Maintain liaison with internal and external educational and professional organizations</li>
<li>Research service providers, conduct site and event visits, negotiate contracts, review</li>
<li>and evaluate service and resolve contract disputes.</li>
<li>Develop and manage a comprehensive publicity strategy for the Center&rsquo;s programs to include: marketing strategies; analysis of enrollment trends and market needs; development of constituent mailing lists</li>
<li>Performs miscellaneous job-related duties as assigned;</li>
</ul>
<p><b>Required Skills</b></p>
<ul>
<li>Experience in managing a Training Center is a plus.</li>
<li>Ability to analyze and evaluate business processes using continuous improvement principles;</li>
<li>Knowledge of finance, accounting, budgeting, and cost control procedures;</li>
<li>Computer proficiency particularly in MS Office;</li>
<li>Fluency in spoken and written English is a must;</li>
<li>Excellent communication, collaboration, and negotiation skills;</li>
<li>Ability to perform all the essential functions of this job.</li></ul></div></div>
<br><ul><li><b>Company: </b>ALHOSN University (CLOSED)</li>
<li><b>Employment Type: </b>Full Time</li>
<li><b>Education Level: </b>Bachelor</li>
<li><b>Job Type: </b>Admin</li></ul>

Training & Continuing Education Manager

Westin Hotels & Resorts

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26066522
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Human Resources
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.
 <br/>
 <br/>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Administering Employee Training Programs
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Promotes and informs employees about all training programs.
  </li>
  <li>
   Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  </li>
  <li>
   Helps employees identify specific behaviors that will contribute to service excellence.
  </li>
  <li>
   Ensures employees receive on-going training to understand guest expectations.
  </li>
  <li>
   Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
  </li>
  <li>
   Meets with training cadre on a regular basis to support training efforts.
  </li>
  <li>
   Observes service behaviors of employees and provides feedback to individuals and/or managers.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Evaluating Training Programs Effectiveness
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitors enrollment and attendance at training classes.
  </li>
  <li>
   Meets regularly with participants to assess progress and address concerns.
  </li>
  <li>
   Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
  </li>
  <li>
   Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  </li>
  <li>
   Measures transfer of learning from training courses to the operation.
  </li>
  <li>
   Ensures adult learning principles are incorporated into training programs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Developing Training Program Plans and Budgets
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.
  </li>
  <li>
   Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
  </li>
  <li>
   Makes any necessary adjustments to training methodology and/or re-trains as appropriate.
  </li>
  <li>
   Aligns current training and development programs to effectively impact key business indicators.
  </li>
  <li>
   Establishes guidelines so employees understand expectations and parameters.
  </li>
  <li>
   Develops specific training to improve service performance.
  </li>
  <li>
   Drives brand values and philosophy in all training and development activities.
  </li>
  <li>
   Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Managing Training Budgets
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participates in the development of the Training budget as required.
  </li>
  <li>
   Manages budget in alignment with Human Resources and property financial goals.
  </li>
  <li>
   Manages department controllable expenses to achieve or exceed budgeted goals.
  </li>
  <li>
   Utilizes P-card if appropriate to control and monitor departmental expenditures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Quality Assurance:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Take full ownership of the hotel&rsquo;s Quality Assurance (QA) framework, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments.
  </li>
  <li>
   Lead and coordinate Marriott Brand Standard Audits (BSA), internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure.
  </li>
  <li>
   Develop, implement, and monitor quality improvement plans to enhance guest satisfaction, service consistency, and operational excellence.
  </li>
  <li>
   Act as the subject matter expert on brand standards, ensuring departments are trained, aligned, and audit-ready at all times.
  </li>
  <li>
   Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement.
  </li>
  <li>
   Partner with department heads to embed quality culture, accountability, and continuous improvement practices at all levels.
  </li>
  <li>
   Oversee policy and SOP compliance, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines.
  </li>
  <li>
   Conduct regular quality walkthroughs and spot checks across guest areas, back-of-house, and service touchpoints.
  </li>
  <li>
   Drive training and awareness programs for associates on quality standards, audit readiness, and guest experience excellence.
  </li>
  <li>
   Prepare and present quality performance reports to leadership, including audit scores, action plans, and improvement initiatives.
  </li>
  <li>
   Ensure readiness for external inspections, where applicable, maintaining high service and facility standards.
  </li>
  <li>
   Foster a guest-centric culture, ensuring issues are proactively addressed and service recovery standards are consistently applied.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Training & Quality Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26066522<br>
<b>Job Category</b>Human Resources<br>
<b>Location</b>Salwa Road, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<br>
<p></p><div><div><p><b>JOB SUMMARY</b></p><p><br>
</p><p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. The role will be reporting to the Director of Human Resources with a dotted reporting line to the General Manager.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<p>Bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer with proven experience in executing Marriott training programs along with total quality management.</p><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Administering Employee Training Programs</b></p>
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul><p><br>
</p><p><b>Evaluating Training Programs Effectiveness</b></p>
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul><p><br>
</p><p><b>Developing Training Program Plans and Budgets</b></p>
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul><p><br>
</p><p><b>Managing Training Budgets</b></p>
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul>
<p><b>Quality Assurance:</b></p>
<div><ul><li>Take full ownership of the hotel&rsquo;s <b>Quality Assurance (QA) framework</b>, ensuring consistent compliance with Marriott brand standards and operating procedures across all departments.</li>
<li>Lead and coordinate <b>Marriott Brand Standard Audits (BSA)</b>, internal audits, and third-party inspections; track findings, drive corrective actions, and ensure timely closure.</li>
<li>Develop, implement, and monitor <b>quality improvement plans</b> to enhance guest satisfaction, service consistency, and operational excellence.</li>
<li>Act as the <b>subject matter expert on brand standards</b>, ensuring departments are trained, aligned, and audit-ready at all times.</li>
<li>Analyze guest feedback (e.g., Guest Voice, Medallia, reviews) and operational data to identify trends, gaps, and opportunities for service enhancement.</li>
<li>Partner with department heads to <b>embed quality culture</b>, accountability, and continuous improvement practices at all levels.</li>
<li>Oversee <b>policy and SOP compliance</b>, ensuring all procedures are updated, communicated, and adhered to in line with Marriott guidelines.</li>
<li>Conduct regular <b>quality walkthroughs and spot checks</b> across guest areas, back-of-house, and service touchpoints.</li>
<li>Drive <b>training and awareness programs</b> for associates on quality standards, audit readiness, and guest experience excellence.</li>
<li>Prepare and present <b>quality performance reports</b> to leadership, including audit scores, action plans, and improvement initiatives.</li>
<li>Ensure readiness for<b> external inspections</b>, where applicable, maintaining high service and facility standards.</li>
<li>Foster a <b>guest-centric culture</b>, ensuring issues are proactively addressed and service recovery standards are consistently applied.</li>
</ul></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p></div><p></p><p>
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing globalteam, and <b>become</b> the best version of you.</p></div></div>

Arcadia.io

<div><div><div><div><i>Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world &ndash; one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
</i></div>
<div></div><div><i>We&rsquo;re a team of fiercely driven individuals committed to making healthcare more sustainable&mdash;and we&rsquo;re looking for passionate people to help us get there.</i></div>
<div></div>
<div><i>For more information, visit </i><i>arcadia.io</i>.</div><br>
<div></div>
<div></div>
<div><b>Why This Role Is Important to Arcadia</b></div>
<div>
<p>The Director of Training &amp; Enablement is responsible for shaping how customers, partners, and employees learn, adopt, and drive outcome improvement through the Arcadia platform. This role operates as the highest-level authority for product and domain training strategy and education at Arcadia, driving programmatic rigor, influencing go-to-market strategy impacting both sales and existing customer experience, and ensuring enablement directly supports customer onboarding outcomes, product adoption, and measurable performance results.</p>
<p>
This individual will lead Arcadia&rsquo;s most complex training initiatives including new product education, serve as a strategic partner to executive stakeholders across Product, Customer Success, Growth and clinical leadership, and elevate enablement standards across the organization. Given the breadth of the role &mdash; spanning new customer onboarding, asynchronous learning infrastructure, product release readiness, internal team enablement, and certification programs &mdash; this position requires deep health IT domain expertise including Value-Based Care knowledge, instructional design acumen, strong operational discipline, and the ability to build and lead in a high-growth environment.</p>
<p>
Reporting directly to the Chief Medical Officer, this role will lead education and be responsible for customer, partner and employee product competency. Healthcare technology is at an inflection point, and this role will be challenged to ensure that Arcadia&rsquo;s customers are brought forward into work that leverages interoperability and automation.</p>
<p>
Training and Enablement (Medical Economics expert), you will leverage your extensive, operational, experience in medical economics to tangibly shape some of our newest customer programs. Your expertise in value-based care, medical economics, including risk adjustment, cost management, network optimization, contract forecasting, will directly impact the effectiveness of our training programs, and customer adoption strategies.</p><div><br>
</div>
<div><b>What Success Looks Like</b></div>
<div><b>In 3 months</b></div>
<div><ul><li>Develop a deep understanding of the Arcadia platform, product roadmap, and existing training assets and gaps</li>
<li>Establish relationships and credibility with key stakeholders across Product, Growth, Customer Success and Implementation</li>
<li>Complete an audit of current customer onboarding and training programs, identify product training gaps, inventory educational delivery modes and deliver a prioritized enablement roadmap</li>
<li>Define KPI&rsquo;s for the Learning and Enablement area</li>
<li>Begin embedding into the product release cycle to deliver training readiness</li>
</ul> </div><div><b>In 6 months</b></div>
<div><ul><li>Launch a new customer onboarding curriculum, with role-based learning paths for key user personas including the customer executive, quality lead, coding and documentation lead, care manager, and clinician user</li>
<li>Drive measured improvement in asynchronous content quality, Learning Management System (LMS) engagement, and training completion rates</li>
<li>Delivering training content concurrent with launch for at least one major product release</li>
<li>Establish the Learning and Management function as a trusted partner to Customer Success on training-related barriers to adoption and customer health</li>
</ul> <div><b>In 12 months</b></div>
<div><ul><li>Be recognized as the internal and external authority on Arcadia platform enablement and user activation</li>
<li>Oversee continued growth of the Arcadia Certified Professional program as a necessary credential for external users</li>
<li>Demonstrate measurable impact on onboarding customers&rsquo; time-to-value reflected in platform adoption metrics</li>
<li>Have built a durable, scalable training infrastructure consisting of an accessible content library and release readiness process</li>
<li>Build and develop a high-performing team of 1&ndash;3 direct reports with clear roles and growth trajectories</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You'll Be Doing</b></h3><div><div><div>
<p><b>
Customer Onboarding &amp; User Education</b></p>
<ul>
<li>Design and own the end-to-end user onboarding experience for new Arcadia customers, from initial platform orientation through sustained adoption milestones</li>
<li>Develop role-based curricula for distinct user personas: clinical staff, care managers, payer analysts, health system administrators, and executive stakeholders</li>
<li>Partner with Implementation and Customer Success to align training delivery with go-live timelines and post-launch success metrics</li>
<li>Build and own Arcadia&rsquo;s certification programs, including the Arcadia Certified Professional pathway, expanding credentialing across customer and internal audiences</li>
<li>Coordinate training delivery at customer-facing events including Arcadia&rsquo;s annual Aggregate conference</li>
</ul>
<div><p><b>Asynchronous Learning &amp; Content Development</b></p>
<ul>
<li>Lead development of a scalable library of asynchronous learning materials: video tutorials, interactive walkthroughs, knowledge base articles, and role-based learning paths</li>
<li>Own the Learning Management System strategy and administration &mdash; platform optimization, content architecture, learner experience, and reporting on engagement and completion</li>
<li>Apply instructional design best practices to translate complex healthcare data workflows into clear, durable learning content</li>
<li>Establish version control and content lifecycle governance to keep materials current through rapid product iteration</li>
</ul>
<div><p><b>Product Partnership &amp; Feature Release Readiness</b></p>
<ul>
<li>Serve as the training and enablement lead embedded in the product release cycle, participating in roadmap reviews and LA-to-GA readiness processes</li>
<li>Coordinate end-user V&amp;V testing and develop feature enablement content deployed concurrent with or ahead of customer-facing launches</li>
<li>Develop deep, hands-on functional knowledge of the Arcadia platform across data ingestion, population health analytics, quality reporting, and Arcadia Vista</li>
</ul>
<div><p><b>Domain Fluency &amp; Workflow Intelligence</b></p>
<ul>
<li>Stay current on the value-based care landscape &mdash; CMS programs (MSSP, ACO REACH, LEAD, ACCESS, Medicare Advantage), quality reporting programs, and payer/provider dynamics &mdash; so training content reflects real customer use cases</li>
<li>Demonstrate deeply credible understanding of customer clinical and operational workflows, including how users interact with EHRs, care management tools, and other third-party systems alongside Arcadia</li>
<li>Conduct user research and workflow shadowing to continuously ground training design in real-world context and surface product feedback</li>
</ul>
<div><p><b>Internal Enablement</b></p>
<ul>
<li>Build and deliver internal enablement programs that keep Arcadia&rsquo;s customer-facing teams current on platform capabilities, new products, and the evolving VBC landscape</li>
<li>Develop onboarding programs for new hires in Customer Success, Implementation, and other operational roles, applying the Arcadia Certified Profession designation and ensuring fast time-to-productivity</li>
<li>Support continuing education across the broader operations organization</li>
</ul>
<div><p><b>Team Leadership &amp; Operations</b></p>
<ul>
<li>Hire, develop, and manage a small team of instructional designers and/or training specialists (1&ndash;3 direct reports, with runway to grow)</li>
<li>Define and track KPIs across training engagement, completion rates, certification attainment, and correlation to customer adoption and retention</li>
<li>Build scalable operational processes for training content production, review, approval, and deprecation</li>
</ul></div></div></div></div></div></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You'll Bring</b></h3><div><div><div>
<ul><li><b>10+ years of experience </b>in training, customer education, or enablement roles, with at least 5 years in enterprise health IT or SaaS healthcare platforms</li>
<li><b>Proven dual track record </b>in both internal team enablement (onboarding and continuing education for large CS or operations organizations) and external customer training programs</li>
<li><b>Health IT platform depth: </b>direct experience with clinical or analytics software in the payer or provider space (e.g., EHR platforms, population health tools, care management systems, analytics platforms)</li>
<li><b>Value-based care fluency: </b>working knowledge of VBC models, CMS quality programs, MSSP/ACO structures, and the clinical and financial workflows that drive customer use cases at Arcadia</li>
<li><b>Instructional design expertise: </b>demonstrated ability to build asynchronous learning content using modern authoring tools (Articulate, Camtasia, or equivalent) and administer LMS platforms at scale</li>
<li><b>Release management experience: </b>familiarity with Limited Availability-to-General Availability readiness processes, end-user Verification &amp; Validation testing, and coordinating training delivery alongside product launches</li>
<li><b>Operational discipline: </b>a track record of building and running programs with rigor &mdash; governance, KPIs, process documentation, and continuous improvement</li>
<li><b>Player-coach leadership: </b>comfortable setting strategy and personally executing while building and developing a small team</li>
<li><b>Communication range: </b>able to tailor content and messaging for clinical, analytical, operational, and executive audiences</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>Would Love for You to Have</b></h3><div><div><div>
<ul><li>Background in clinical informatics, health services, or direct clinical practice</li>
<li>Experience running large-scale customer training events or user group conferences (e.g., Training Day programming at a multi-day customer conference)</li>
<li>Familiarity with SCORM/xAPI standards and enterprise LMS administration</li>
<li>Experience at a high-growth health IT company navigating rapid product expansion</li>
<li>Experience using AI tools to enhance content development, learning personalization, or training workflow efficiency</li>
</ul></div></div></div></div></div><div><div><h3 class="jobSectionHeader"><b>What You'll Get</b></h3><div><div><div>
<ul><li>Opportunity to shape impactful training programs in a rapidly evolving healthcare environment</li>
<li>Engagement with cross-functional teams in a mission-driven company transforming healthcare</li>
<li>Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care</li>
<li>A flexible, remote friendly company with personality and heart</li>
<li>Employee driven programs and initiatives for personal and professional development</li>
<li>Become a member of the talented, energized, diverse and purpose-driven Arcadian Community</li>
</ul></div></div></div></div></div><div><div>$150,000 - $200,000 a year</div></div>
<div><div><b>About Arcadia</b></div><div>
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.</div><div></div><div><b><br>
Protect Yourself</b></div><div>
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.</div><div></div><div><i><br>
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.</i></div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

Director, Training and Enablement

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