manager on duty

Worldwide Flight Services

<div><div><div><h2 class="jobSectionHeader"><b>About WFS:
</b></h2></div><div><p>Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary:</b></h2>
</div><div><p>
The Manager-on-Duty directs supervisory personnel within assigned functional area.</p><ul><li>
Oversee and advise on staffing requirements</li><li>
Monitor/administer discipline/corrective action by or for subordinates</li><li>
Ensure customer satisfaction by daily feedback</li><li>
Act as liaison between first level supervisor and upper management</li><li>
Proactively monitor the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards</li><li>
Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation</li><li>
Ensure the required company audit requirements are undertaken to ensure continuity and compliance at all times</li><li>
Read, understand, and clarify the implementation of the site-specific security plan and ensure all staff are issued with a relevant company ID and that they are required to display this identity badge</li><li>
Ensure they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities:</b></h2>
</div><div><ul><li>Read, analyze, and interpret Employee Handbook, Supervisors Manual, applicable union contract, general business periodicals, professional journals, technical procedures, governmental regulations, airline policy and procedures manuals</li><li>
Write reports, business correspondence, and procedure manuals</li><li>
Effectively present information and respond to questions from groups or managers, clients, and customers</li><li>
Define problems, collect data, establish facts, and draw valid conclusions</li><li>
Interpret a variety of instructions furnished in written, oral, diagram, or schedule form</li><li>
Operate equipment and hold necessary licensing (if applicable)</li><li>
Perform specific responsibilities related to your shift</li><li>
Report to work on a regular and timely basis</li></ul><p></p><p><b><br>
VIDEO</b>: <b>Sounds of Cargo</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications: (Required)
</b></h2></div><div><ul><li>Two to five years previous <b>management</b>/specialist <b>supervisory</b> experience in field service duties</li><li>
Bachelor's Degree or equivalent experience</li><li>
Airline pricing experience</li><li>
Must be able to work weekends (Friday, Saturday and Sunday), holidays and days off</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Preferred Skills: (Desired but not required)</b></h2>
</div><div><ul><li>Familiarity with personal computer software</li><li>
Independent judgment and decision-making skills</li><li>
Excellent interpersonal skills, written and oral communication skills</li><li>
Ability to read, write, fluently speak, and understand the English language</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements|Working Conditions:</b></h2>
</div><div><ul><li>Ability to lift up to 70 lbs. unassisted</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Perks &amp; Benefits:</b></h2>
</div><div><ul><li><b><i>Want your pay in advance?</i></b> Access your pay when you need it through DailyPay app!</li><li><b><i>
Are you a top performer who thrives on recognition?</i></b> On the spot awards offered through the Awardco Platform including gift cards and more!</li><li><b><i>
Need quality medical care?</i></b> Multiple options for both full and part-time employees!</li><li><b><i>
Want WFS Employee Extras? </i></b>Travel Discounts, Pet insurance, Discount Shopping &amp; More!</li><li><b><i>
Looking to stay healthy and improve your life? </i></b>Wellness Programs offered to all employees!</li><li><b><i>
Want to invest in your future? </i></b>401k program offered!</li><li><b><i>
Looking to grow and have a career with us?</i></b> Opportunity for Internal Mobility and transfers available!</li></ul><p></p><p><br>
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</p></div></div></div>

Air Cargo - Manager on Duty

Andre-Boudin Bakeries

<div><div>The Shift Supervisor assists in maximizing the caf&eacute; / restaurant's operations and profitability by providing service excellence through the supervision of the caf&eacute; / restaurant team. The Shift Supervisor supervises opening and closing procedures when scheduled as the Manager on Duty; and assists in upholding all company operational standards to ensure a positive guest experience.</div>
<div>
<p>We offer a Shift Supervisor the following benefits:</p>
<ul>
<li>Competitive salary: $19.25-$19.75/Hour</li>
<li>TIPS - All Boudin Team Members participate in the tip pool averaging an additional $2 - $4+ per hour!</li>
<li>Generous meal discounts</li>
<li>Employee growth opportunities</li>
<li>Flexible schedules</li>
<li>A daily loaf of bread</li>
</ul></div>Requirements:
<div><div>Supervisory Experience in Hospitality or Retail<br>
<ul><li>Strong commitment to excellent customer service and food quality</li><li>Ability to complete opening and closing of the restaurant on a daily basis</li><li>A knack for providing top-notch interactive service with our customers</li><li>Previous experience in a restaurant/bakery</li></ul></div></div></div>

Supervisor

Wright Investments

<div>
 Position Summary
 <br/>
 <br/>
 Directly supervises all front office personnel and ensures proper completion of all front office duties. Oversees front desk, reservations, guest services, and serves as Manager on Duty as assigned.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Recruit, select, train, and schedule Front Office personnel.
  </li>
  <li>
   Oversight of the Property Management System including postings, adjustments, billing, and group blocks.
  </li>
  <li>
   Manage online booking engines and coordinate with Sales and General Manager on rate management.
  </li>
  <li>
   Ensure guest satisfaction across all front office touch points.
  </li>
  <li>
   Direct concierge functions and guest service support.
  </li>
  <li>
   Manage Night Audit process, reporting, training, and scheduling.
  </li>
  <li>
   Process and code all invoices with required documentation.
  </li>
  <li>
   Prepare daily/weekly reports as instructed by management.
  </li>
  <li>
   Maintain proper storage and timely disposal of records.
  </li>
  <li>
   Cover Manager on Duty and front desk shifts as needed.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Working knowledge of computers and training techniques.
  </li>
  <li>
   Ability to effectively communicate in English.
  </li>
  <li>
   Strong organizational and math skills.
  </li>
  <li>
   Knowledge of NYS Department of Labor employment laws.
  </li>
  <li>
   Proficiency in Word Processing and Spreadsheet programs.
  </li>
  <li>
   Extensive knowledge of accounting procedures.
  </li>
  <li>
   Ability to exercise judgment and make sound decisions.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Education &amp; Experience
 <br/>
 <br/>
 <ul>
  <li>
   High school diploma required; Associate or Bachelor degree preferred.
  </li>
  <li>
   1-2 years hotel guest service experience required.
  </li>
  <li>
   Supervisory experience a plus.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Job Environment
 <br/>
 <br/>
 <ul>
  <li>
   Primarily indoors with frequent walking and standing.
  </li>
  <li>
   May require varied schedules based on business needs.
  </li>
  <li>
   Must comply with hotel grooming and appearance standards.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Versatility to cover MOD and front desk shifts as needed.
  </li>
  <li>
   Ability to maintain regular attendance per hotel standards.
  </li>
  <li>
   Compliance with all hotel rules and safety procedures.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical
  </li>
  <li>
   Dental
  </li>
  <li>
   Vision
  </li>
  <li>
   Company Paid Life &amp; Disability
  </li>
  <li>
   Voluntary Life Products
  </li>
  <li>
   PTO/Sick/Floating Holiday
  </li>
 </ul>
</div>


Front Office Manager

HHM Hotels

<div><div><p><b>Opportunity: Operations Manager</b></p>
<p>
Manage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards.</p>
<b>
Your Growth Path</b><p>
Front Desk Supervisor &ndash; Front Office Manager &ndash; Assistant General Manager</p>
<b>
Your Focus</b><ul>
<li>Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li>
<li>Ensure quality standards of complimentary food service stations are maintained.</li>
<li>Attend weekly meetings to ensure banquet event details are carried out consistent with client requests.</li>
<li>Assist Front Desk Manager &amp; Front Office Supervisor in creating Front Office Schedule.</li>
<li>Manage labor and food cost expenses to fit within budgets and/or updated forecasts.</li>
<li>Receive and inspect food orders from third party catering companies.</li>
<li>Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent.</li>
<li>Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.</li>
<li>Work as Manager on Duty, when necessary.</li>
<li>Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li>
<li>Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li>
<li>Perform other duties as requested by management.</li>
</ul>
<p><b>Your Background and Skill</b></p>
<ul>
<li>High school diploma or equivalent.</li>
<li>1 to 2 years of related experience.</li>
</ul>
<p><b>Work Environment and Context</b></p>
<ul>
<li>Work schedule varies and may include working on holidays and weekends.</li>
<li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li>
</ul>
<p><b>What We Believe</b></p>
<p>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</p>
</div><p>
Managed by HHM Hotels</p></div>

Operations Manager

Residence Inn by Marriott

<div>Overview:
<div><b>
Opportunity: Operations Manager</b></div><div></div><div><br>
Manage front of the house operations including but not limited to: complimentary breakfast service, banquets, catering functions, and front office in accordance with established guest service and sustainability standards.</div><div><b><br>
Your Growth Path</b></div><div><br>
</div><div>Front Desk Supervisor &ndash; Front Office Manager &ndash; Assistant General Manager</div><div><b><br>
Your Focus</b></div><ul><li>
Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.</li><li>
Ensure quality standards of complimentary food service stations are maintained.</li><li>
Attend weekly meetings to ensure banquet event details are carried out consistent with client requests.</li><li>
Assist Front Desk Manager &amp; Front Office Supervisor in creating Front Office Schedule.</li><li>
Manage labor and food cost expenses to fit within budgets and/or updated forecasts.</li><li>
Receive and inspect food orders from third party catering companies.</li><li>
Position will work shifts crossing over from Breakfast Attendant to Guest Service Agent.</li><li>
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.</li><li>
Work as Manager on Duty, when necessary.</li><li>
Follow sustainability guidelines and practices related to HHM&rsquo;s EarthView program.</li><li>
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.</li><li>
Perform other duties as requested by management.</li></ul><div></div><div><b><br>
Your Background and Skill</b></div><ul><li>
High school diploma or equivalent.</li><li>
1 to 2 years of related experience.</li></ul><div></div><div><b><br>
Work Environment and Context</b></div><ul><li>
Work schedule varies and may include working on holidays and weekends.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.</li></ul><div></div><div><b><br>
What We Believe</b></div><div></div><div><br>
People Are Our Capability &ndash; Hearts That Serve &ndash; Only Excellence &ndash; Stay Nimble - Own It</div><br>
<div></div>
About Us :<div></div><div><br>
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.</div><div></div><div><br>
To see other opportunities at this location, click here.</div></div>

The Home Depot

<div><p><b>Position Purpose:
</b></p><p>Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
No travel required</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul><p></p><p><b>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li>No additional education</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2 + years of previous related work experience</li></ul><p></p><p><b>
Preferred Years of Work Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Preferred Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

Operations Experience Manager

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10000 manager on duty jobs Near Me

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Operations Experience Manager