manager program management

Guidewire

<div><div><p><b>United States - San Mateo, CA</b><b>
</b></p><p>Product Development and Operations/Full time/Onsite</p><p></p><div><br>
Guidewire is widely recognized as the leading provider of software solutions for the Property &amp; Casualty (P&amp;C) Insurance industry and is actively working to extend its market leadership by delivering the next generation of cloud solutions to solve key challenges our customers face. These innovative solutions will empower our customers to unlock innovation, pursue new market opportunities, and reimagine how they do business in P&amp;C.<br>
<br>
We are seeking a Manager, Technical Program Management (TPM) to serve as the liaison between the Product Development Organization (PDO) and the InfoSec organization, while also managing a team of TPMs responsible for aligning and executing strategic initiatives that strengthen Guidewire&rsquo;s security posture. This role will foster a strong working partnership between the two organizations, helping to bridge perspectives and align priorities when strategic objectives differ.<br>
<br>
This role requires excellent communication skills at all organizational levels and the ability to influence and coordinate across a broad range of stakeholders in different time zones. The ideal candidate has a strong understanding of security risk and how to mitigate it, thrives in a dynamic environment, brings structure to ambiguity, and is passionate about innovation and execution excellence.</div></div><div><div><div>
Job Description</div><div></div><div>
Responsibilities</div><ul><div><div>
Manage the agreement of Security strategy, and set the implementation plans to ensure operational effectiveness while taking capacity and overall business priorities into account</div></div><div><div>
Manage teams to reach the Security goals and overcome challenges</div></div><div><div>
Track and provide Executive reporting on the statuses of the Product Security initiatives and goals</div></div><div><div>
Take the lead in working with affected cross functional organizations in the resolution of complex security vulnerabilities (Engineering, Security, IT, Legal, Communications, Customer</div></div><div><div>
Support, Professional Services)</div></div><div><div>
Ensure emergency response teams remediate complex high security vulnerabilities that require &quot;all-hands on deck&quot; response to eliminate the threat within industry SLA: implement compensating controls, and deliver permanent fixes to customers</div></div><div><div>
Provide required communication to Guidewire Management team, and customers on status of vulnerability, plan for resolution, and if there is evidence of exploitation</div></div><div><div>
Partner with the Security, PDO, and Cloud Operations teams to proactively identify areas of improvements for Guidewire's Security posture, implement scalable solutions, and foster a culture of continuous growth that increases efficiency, execution quality, and team collaboration</div></div><div><div>
Thrive in dynamic, fast-paced environments, adapting to shifting priorities and evolving business needs with composure and focus</div></div><div><div>
Facilitate program governance by identifying, analyzing, and prioritizing risks, and developing mitigation and contingency plans</div></div><div><div>
Proactively manage stakeholder expectations, ensuring alignment on priorities, timelines, and deliverables throughout the program lifecycle</div></div></ul><div><br>
Desired Qualifications</div><ul><div><div>
Bachelor's degree in Information Technology, Computer Science, or a related field</div></div><div><div>
10+ years of of experience with interdisciplinary teams managing complex, cross-functional software development or IT/cloud infrastructure programs in a fast-paced environment</div></div><div><div>
Strong understanding of security risk and how to mitigate them</div></div><div><div>
Excellent leadership, communication, and interpersonal skills</div></div><div><div>
Crisis and escalation management experience</div></div><div><div>
Professional Program/Project Management certifications a plus</div></div><div><div>
Familiarity with usage of AI capabilities of project tracking and reporting tools is a plus</div></div></ul><br>
The US base salary range for this full-time position is $134,000 - $200,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.<div></div><div>
Disability Accommodations and Guidewire&rsquo;s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.</div></div><div></div><div><div>
Interested in this position?</div></div></div></div><p></p>
<br><div><div>About Guidewire</div><div></div><div>
Guidewire is the platform P&amp;C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.</div><div></div><div>
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&amp;D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.</div><div></div><div>
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
</div><div></div><div>Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.</div></div>

Manager, Technical Program Management

Gointellects Inc.

<div><div><div>Role: Program Manager - Master<br>
Client: DC Government<br>
Location: Washington, DC<br>
Job Description:<br>
<br>
Project Manager is responsible for successful delivery of large and complex programs/projects through all phases of the Project Management Lifecycle, which includes initiation, planning, iterative development, continuous testing, execution, control &amp; closeout of projects. The Project Manager will also be the primary technical point of contact to the customer and will be responsible for collaborating across multiple task areas, including infrastructure (SaaS, PaaS or on-premise), applications, QA, change management, and customer service support.<br>
</div>
<div><br>
Duties and Responsibilities<br>
</div><div>a. Manage relationships with stakeholders, managers, and key software and services vendors for the delivery of projects and programs.<br>
</div><div>b. Provide thought leadership and expertise for Software and/or Hardware system implementations, IT applications, business and systems processes.<br>
</div><div>c. Manage the implementation of projects daily - including defining deliverables as well as creating and monitoring sprints, project schedules and backlogs.<br>
</div><div>d. Assist with internal communications and resource management as needed.<br>
</div><div>e. Align project objectives with stakeholders' objectives.<br>
</div><div>f. Will lead teams through all phases of System Development Life Cycle (SDLC) using appropriate waterfall and agile methodologies and processes.<br>
</div><div>g. Create project plans, resource plans, program metrics, communication plans and develop analytics supporting delivery of life cycle activities.<br>
</div><div>h. Develop communication plans to ensure business and executive stakeholders are well informed and are provided with accurate information for status of managed initiatives and to support decision making.<br>
</div><div>i. Identify project and resource dependencies and collaboratively work with team members to ensure the project schedule is followed.<br>
</div><div>j. Effectively communicate project status, actions, decisions, risks, issues and schedule for the customer's project portfolio.<br>
</div><div>k. Prepare executive steering committee communications as needed.<br>
</div><div>l. Direct, motivate and collaborate with project team members to ensure the team is provided with clear and accurate information in a timely manner that will enable them to complete assigned tasks within set times, and to deliver to top performance.<br>
</div><div>m. Other duties as assigned.<br>
</div>
<div><br>
Education:<br>
</div><div>1. Bachelor&rsquo;s degree in CompSci, Business, Finance or other related field<br>
</div><div>2. PMP or PMI Agile Certification Practitioner (PMIACP) or other Agile/ScrumMaster certification is required<br>
</div>
<div><br>
Qualifications:<br>
</div><div>1. Project Manager shall have significant experience (12+ years) managing and implementing concurrent separate initiatives of varying size. This person shall also have a minimum of four individual multi-year project implementation experiences, as well as previous success leading initiatives within an agile methodology environment.<br>
</div><div>2. Demonstrates extensive knowledge and success as a team leader: motivating teams to success by creating an atmosphere of trust while seeking diverse views to encourage improvement and innovation; providing information and direction to less-experienced staff; coaching staff including providing timely and meaningful written and verbal feedback.<br>
</div><div>3. Proficiency in MS Office Suite, MS Project, MS Visio, Atlassian Jira/Confluence</div></div></div><div></div>

12 years Program Manager - Master

Loma Linda University Health

<div><p><b>Job Summary: </b>The Manager-Waste Management Program is responsible for leading the planning, implementation, and continuous improvement of the organization&rsquo;s waste management program. This role ensures full compliance with federal, state, and local regulatory requirements while supporting organizational safety, environmental stewardship, and operational excellence. This role serves as a subject matter expert and primary operational authority for waste management activities and represents the organization in regulatory and accreditation matters. Performs other duties as needed.
</p><p><b>Education and Experience: </b>Bachelor's Degree in Environmental Science or a related field required. Minimum three years of experience in management of waste and environmental regulatory compliance and managing environmental health and safety programs with professional and technical staff required. Experience in Environmental Health, Fire and Life Safety or Emergency Management preferred.
</p><p><b>Knowledge and Skills:</b> Knowledge of The Joint Commission standards for Waste Management, Life Safety, Emergency Management, Hazardous Waste and Environmental Safety related to the environment of care as well as other regulatory agency requirements. Able to read; write and speak with professional quality; use computer and software programs necessary to the position, e.g., Word, Excel, Power Point, Access; operate/troubleshoot basic office equipment required for the position. Able to safety operate equipment and instruments related to duties. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.</p>
<p><b>
Licensures and Certifications: </b>Current Hazardous Waste Operations and Emergency Response (HAZWOPER) certification for emergency response is required. Certification as Industrial Hygiene, Hazardous Materials Manager, Safety Professional, or Registration as Professional Engineer or Registered Environmental Health Specialist or Emergency Management preferred. Valid Driver's License required at time of hire.</p></div>

Manager-Waste Management Program

malomatia

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The DIC Programs Manager is responsible for planning, managing, and delivering digital innovation programs under the Digital Innovation Center (DIC). This role ensures the successful execution of innovative initiatives, accelerators, pilots, and partnerships aligned with organizational and national digital transformation goals. The role requires strong program management, stakeholder coordination, and innovation ecosystem engagement skills.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with Program delivery vendor to ensure all programs are delivered in time and as per scope
  </li>
  <li>
   Planning activities including review of vendor project plans, aligning necessary approvals from DIC management and Ministry for delivery of various programs.
  </li>
  <li>
   Provide refinement to program efforts with new ideas and efforts and work with vendors in continuous review and refinement of the programs
  </li>
  <li>
   Building startup engagement relationships to understand their ongoing needs and alignment to various DIC programs.
  </li>
  <li>
   Maintain a Startups needs analysis documents and refine it from time to time.
  </li>
  <li>
   Promote the DIC Programs to startups including email campaigns, WhatsApp groups and ensure attendance to programs.
  </li>
  <li>
   Collect post program feedback and attendance from startups and provide reports to DIC management
  </li>
  <li>
   Review similar reports from program delivery vendors and approve them
  </li>
  <li>
   Manage the team of 2 specialists and 1 coordinator and ensure task assignment review and reporting.
  </li>
  <li>
   Report on the team performance to DIC Management.
  </li>
  <li>
   Ensure the Program delivery is in line with DIC goals and kPIs and provide a KPI alignment report to DIC management from time to time.
  </li>
  <li>
   Provide Management reporting support to DIC management for internal reporting and presentations
  </li>
  <li>
   Build and support content for the DIC website along with marketing team
  </li>
  <li>
   Promote the DIC technology platform to other institutions investors and startups in Qatar and abroad
  </li>
  <li>
   Review and approve investor and institutional mandates on the DIC technology platform
  </li>
  <li>
   Represent DIC in government events in Qatar and ensure strong participation
  </li>
  <li>
   Build relationships and engage the startups with incubators, investors and partners.
  </li>
  <li>
   Build and manage the DIC partner program and ensure proper adherence to the program guidelines
  </li>
  <li>
   Review startup progress reports on a regular basis and ensure alignment with goals and KPIs.
  </li>
  <li>
   Provide suggestions for startup termination based on nonperformance.
  </li>
  <li>
   Plan for mid-year and cohort intakes into DIC program and cohort
  </li>
  <li>
   Provide holiday backups and management support for DIC management team
  </li>
  <li>
   Involve in key strategy planning and roadmap building activities for DIC
  </li>
  <li>
   Be the sole point of contact with the team for program clarifications and support from startups.
  </li>
  <li>
   Provide support to startup needs and ensure they are met in time.
  </li>
  <li>
   Liaison with program delivery vendor to get details on programs and pass them on to startups.
  </li>
  <li>
   Pre and Post program delivery activities to establish the final outcomes and results of the programs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Bachelor/s Degree in Business Administration, Engineering, Computer Science, Information Systems, or any related field,
 <br/>
 <br/>
 Language requirement: Arabic Speaker (preferred)
 <br/>
 <br/>
 <strong>
  Desired Experience
  <br/>
  <br/>
 </strong>
 7-10 years of experience in program management, innovation management, digital transformation, or technology - led initiatives.
 <br/>
 <br/>
 proven experience managing multiple programs or complex portfolios simultanously.
 <br/>
 <br/>
 <strong>
  About Malomatia
  <br/>
  <br/>
 </strong>
 <strong>
  ABOUT US
  <br/>
  <br/>
 </strong>
 malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
 <br/>
 <br/>
 <strong>
  Our mission
  <br/>
  <br/>
 </strong>
 Empowering Qatar&rsquo;s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
 <br/>
 <br/>
 <strong>
  Our vision
  <br/>
  <br/>
 </strong>
 To become Qatar&rsquo;s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
 <br/>
 <br/>
 <strong>
  Driving change that makes a real impact
  <br/>
  <br/>
 </strong>
 Since 2008, malomatia has been driving Qatar&rsquo;s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation&rsquo;s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar&rsquo;s sustainable future.
 <br/>
 <br/>
 <strong>
  About The Team
  <br/>
  <br/>
 </strong>
 Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
 <br/>
 <br/>
 Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
 <br/>
 <br/>
 Join us in shaping the future of technology in Qatar
</div>


Consultant - DIC Program Management

eXtra (United Electronics Co.)

<div>
 <p>
  <strong>
   Tamheer Opportunities &ndash; E-commerce Department
  </strong>
 </p>
 <p>
  We&rsquo;re looking for fresh graduates who are eager to learn and grow in a fast-paced digital environment.
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Perform daily sanity checks on website, app, and mobile web
 </p>
 <p>
  &bull; Identify and report any issues affecting user experience
 </p>
 <p>
  &bull; Test Buy Now Pay Later (BNPL) functionality across platforms
 </p>
 <p>
  &bull; Verify delivery schedules and timelines for products
 </p>
 <p>
  &bull; Validate search results accuracy on website and app
 </p>
 <p>
  &bull; Review banners and ensure correct redirection (Arabic &amp; English)
 </p>
 <p>
  &bull; Check product pages for accuracy (pricing, availability, content)
 </p>
 <p>
  &bull; Test user account features (login, registration, profile updates)
 </p>
 <p>
  &bull; Ensure smooth payment gateway functionality
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  &bull; Fresh graduate (eligible for Tamheer)
 </p>
 <p>
  &bull; Strong attention to detail
 </p>
 <p>
  &bull; Basic understanding of e-commerce platforms
 </p>
 <p>
  &bull; Good problem-solving and analytical skills
 </p>
 <p>
  &bull; Proficiency in English &amp; Arabic
 </p>
 <p>
  &bull; Willingness to learn and grow
 </p>
</div>


Tamheer Program

Options For All

<div><p>This position covers the following areas: El Cajon, Spring Valley, Santee, Eastlake, Jamul.
</p><div><div><b>Why join our team</b></div></div><p>
At Options For All, we create opportunities for adults with disabilities to live, work, and love life in their community with dignity and respect. As a <b>USA TODAY Top Workplace</b>, we are proud to build a culture where team members feel supported, valued, and connected to meaningful work.</p><p>
Under the direct supervision of the Area Manager, the Case Manager assists with the oversight of program projects, initiatives, curricula, and activities for participants enrolled in program services. This position provides administrative and programmatic support to the Area Manager for the operations of programs and overall management and support of program staff. The Case Manager provides job-site-based support, supervision, and instruction to participants with intellectual and physical disabilities within the program, in addition to providing administrative, operational, and personnel support to the Area Manager. The Case Manager is also responsible for preparing and drafting reports in collaboration with the Area Manager, and serve as proxy as needed.
</p><div><div><b>Why you&rsquo;ll love it here</b></div></div><p>
At Options For All, we believe a great workplace starts with putting people first. We are proud to build a culture where team members feel supported, valued, and connected to the work they do. We celebrate diversity, foster belonging, and create opportunities for growth.</p><p>
When you join our team, you can expect:</p><ul><li><p>
A supportive team environment</p></li><li><p>
Meaningful work that makes a difference</p></li><li><p>
An inclusive culture where you belong</p></li><li><p>
Opportunities to learn and grow</p></li><li><p>
Flexible scheduling to support work-life balance</p></li></ul><p><b>
Your benefits start on Day 1:</b></p><ul><li><p>
100% company-paid medical, dental, and vision coverage for employees</p></li><li><p>
Comprehensive coverage for qualifying dependents, including 100% dental and vision and 50% medical</p></li><li><p>
Retirement savings plan with up to a 5% company match</p></li><li><p>
Mileage reimbursement for work-related travel</p></li><li><p>
Paid vacation, sick time, and paid holidays, including your birthday</p></li><li><p>
Student Loan Repayment Assistance Program</p></li></ul><div><div><b>
What you&rsquo;ll be doing</b></div></div><ul><li><p>
Serve as administrative and program support to overall program and operations.</p></li><li><p>
Monitor the delivery of daily program support, supervision, and instruction to participants with intellectual and physical disabilities.</p></li><li><p>
Track daily programming schedules of staff and participants to ensure compliance, quality, and efficiency of service delivery.</p></li><li><p>
Acts as a supervisory role and support for program staff and ensure completion of daily report entries with adequate detail of engagement.</p></li><li><p>
Assist the Area Manager with the supervision of the planning, coordination, and delivery of program service, initiatives, curricula, and activities for participants in-person and remotely.</p></li><li><p>
Assist with budgetary, billing, and payroll support functions.</p></li><li><p>
Serve as backup to provide direct support to for participants in field and/or remotely as needed.</p></li><li><p>
Complete and prepare reports on staff and participants.</p></li><li><p>
Oversees the management of daily, weekly and monthly schedules for staff and participants.</p></li><li><p>
Oversee required data reporting and tracking of staff, participants, and programs.</p></li><li><p>
Assist Direct Support Professionals in the creation and delivery of functional curriculum for participant activities as needed.</p></li><li><p>
Collaborate with teams and committees as assigned.</p></li><li><p>
Ensure program compliance with regulations, policies, guidelines, and procedures (Quality Assurance).</p></li><li><p>
Provide oversight and support for curriculum and program activities.</p></li><li><p>
Provide training and safety program coordination for staff.</p></li><li><p>
Work in collaboration with Area Manager in marketing efforts.</p></li><li><p>
Follow-up with staff deadlines for administrative responsibilities.</p></li><li><p>
Assist with new employee orientation and training at job sites and in community activities.</p></li><li><p>
Train and support new staff in various required areas of program operations (database management and payroll systems, safety documentation, policies and procedures, on-the-job training and support).</p></li><li><p>
Act as liaison between DSPs and Area Manager.</p></li><li><p>
Work closely with Area Manager to develop and complete required documentation and reports for service line.</p></li><li><p>
Manage the system of collecting organizational (internal &amp; external) metrics consistently and accurately in database management system (intake paperwork, renewals, ISPs, semi-annuals, SIR/APS/Program reports and behavior support plans).</p></li><li><p>
Manage the system of reporting data collected to all interested parties.</p></li><li><p>
Ensure staff complete daily reporting requirements and conduct frequent audits to ensure quality and reporting compliance.</p></li></ul><div><div><b>
What we&rsquo;re looking for</b></div></div><p>
We are looking for someone who is compassionate, dependable, and ready to make a positive impact.</p><p><b>
Qualifications</b></p><ul><li><p>
90+ college units OR,
</p></li><li><p>Minimum of 4 years hands-on experience working with individuals with a wide range of intellectual &amp; physical disabilities, including individuals with the most intensive support needs.</p></li><li><p>
Strong program development and personnel management skills.</p></li><li><p>
Ability to create and deliver creative, engaging, and educational lesson plans using best practices in developing program curricula as a guide.</p></li><li><p>
Ability to diffuse crisis situations and apply problem solving strategies.</p></li><li><p>
Strong organization and administrative skills.</p></li><li><p>
Detail-oriented, ability to multi-task and manage time well.</p></li><li><p>
Excellent interpersonal skills.</p></li><li><p>
Proficient in Microsoft Suite.
</p></li></ul><p><b>Preferred Qualifications
</b></p><ul><li><p>Bachelor&rsquo;s degree.</p></li><li><p>
Experience in community-based instruction in critical life needs areas.</p></li><li><p>
Experience in assisting individuals in the use of adaptive devices and communication aids.</p></li><li><p>
Supervisory and management experience.</p></li><li><p>
Strong knowledge and use of electronic database management systems.</p></li><li><p>
Strong writing skills.</p></li><li><p>
CPR/First Aid Certification.
</p></li></ul><p><b>Employment Requirements
</b></p><ul><li><p>Acceptable driving record.</p></li><li><p>
Ability to travel within and throughout the region where services are provided.
</p></li><li><p>Ability to travel in and throughout the state as needed to attend meetings.</p></li><li><p>
Successful completion of background check.</p></li></ul><p>
</p><p><b>Physical Demands &amp; Work Environment
</b></p><p>This position requires the employee to regularly stand, walk, sit, talk and hear. The employee must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 10lbs. required.
<br>
<br>
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>
<br>
The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.
</p><p></p><p><b>Equal Opportunity and Accommodation</b></p><p>
Options For All is committed to the full inclusion of individuals with disabilities. If you require a reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact <b>Ciara Quinones</b> at <b>cquinones@optionsforall.org</b>.</p></div>

Case Manager - San Diego East County

DirectViz Solutions, LLC

<div><p>DirectViz Solutions (DVS) is a dynamic and rapidly growing government contractor committed to delivering innovative IT solutions that address the mission-critical needs of our government clients. Through the expertise and dedication of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations.</p><p>
At DVS, we prioritize our employees as our greatest asset. We offer competitive compensation, comprehensive medical benefits, a 401(k) match, generous PTO accrual, professional development reimbursement, corporate-funded technology certifications, and robust employee recognition and appreciation programs.</p><p>
We are seeking a highly skilled <b>ServiceNow Project Manager</b>. The <b>ability to obtain a public trust clearance is required.</b></p><p><b>
ServiceNow Project Manager
</b></p><p><b>Description</b></p><p>
The ServiceNow Project Manager will be responsible for the overall management of all ServiceNow Projects that from the Develops and/or oversees plans for automated data processing systems from project inception to close-out. Analyzes information to be processed. Defines and analyzes problems and develop Project Initiation Phase to Project Closeout.
</p><p>The Project Manager will work closely with the Program Manager to discuss Project prioritization and resourcing. Once the Project has been approved the Project Manager will be responsible for coordinating all project kick-off meetings, internal meetings with the assigned Business Analyst and Development Team to start the Project Initiation Phase. The Project Manager will be utilizing ServiceNow Strategic Portfolio Management (SPM), Portfolio Project Management (PPM), Demand Management, Agile 2.0 and Test Management 2.0. The ServiceNow Project Manager should have high level knowledge of Generative AI and ServiceNow Now Assist to be able to support AI projects that will be in implementation in the near future.
</p><p>The ServiceNow Project Manager will be responsible to remove blockers and ensure that the team has all the support required to move forward on project tasks. The Project Manager will review tasks and risks with the team and provide coaching and guidance to Project Team Members. The Project Manager will lead all Project Task Risk Meetings and ensure that risks are mitigated and work to address any additional concerns with the team.</p><p>
The Project Manager will support the Program Manager to develop business plans and continual service improvements, support with corporate initiatives and ensure that there is constant collaboration on staffing, team member status, project status, customer support, service and process improvements. The ServiceNow Project Manager serves as a back-up to the ServiceNow Program Manager.</p><p><b>
Qualifications</b></p><ul><li>
5+ years of ServiceNow Project Management experience</li><li>
Bachelor's Degree</li><li>
Certified Scrum Master Certification</li><li>
ServiceNow Admin, SPM, PPM, Agile 2.0 Training or Certifications</li><li>
Project Management Professional (PMP)</li></ul><p><b>
Required Skills</b></p><ul><li>
Experience in an Agile Development Project Management</li><li>
Experience with working on large ServiceNow projects or program teams of 20+ members</li><li>
Expert in working in Agile Development Teams and knowledge of all agile development phases</li><li>
Understand high level the Business Process Analyst role and can lead and support Business Process Analysts</li><li>
Expert in ServiceNow Strategic Portfolio Manager (SPM) Project Portfolio Management (PPM), Demand Management, Agile 2.0 and Test 2.0.</li><li>
Experienced leading agile project teams through the agile development phases and target timeline</li><li>
Strong organizational skills and ability to ensure that teams are completing tasks and projects are progressing through the timelines on a daily or weekly basis.</li><li>
Ability to Manager 5-10 projects at a time, project range in size depending on level of effort.</li><li>
Strong time management and communication skills</li><li>
A team player that is a leader but also supportive to the project team in providing support</li><li>
Ability to adapt and prioritize work independently in a dynamic environment</li><li>
Strong interpersonal and presentation skills</li><li>
Strong writing skills and experience in developing plans such as a Communications Plan, User Guides, Project/Program Manager Plans, Training Plans and etc.</li><li>
Experience with ServiceNow ITSM, HRSD, SPM, SecOps, ITAM (SAM/HAM Pro), Employee Center Portal, Now Assist and Knowledge Management.</li><li>
Serve as a back-up Scrum Master and back-up to Program Manager when needed</li><li><b>
Required Clearance: Candidate must be able to obtain a Public Trust clearance for this role</b></li></ul><p><b>
Physical and Mental Qualifications:</b></p><ul><li>
Maintain focus and awareness throughout scheduled working hours.</li><li>
Perform tasks requiring prolonged periods of sitting or standing at a desk, utilizing a computer, mouse, and keyboard.</li><li>
Lift and move objects weighing up to 15 pounds as needed.</li><li>
Exhibit excellent verbal and written communication skills, with a strong command of the English language.</li><li>
Demonstrate the ability to work independently while also collaborating effectively as part of a team.</li><li>
Quickly learn and retain routine tasks and processes.</li><li>
Possess strong organizational skills, attention to detail, business correspondence proficiency, and self-management capabilities.</li><li>
Perform the essential functions of the role satisfactorily; reasonable accommodation will be provided for employees with disabilities upon request.</li><li>
Accept and adapt to additional responsibilities or changes to assigned duties as determined by DirectViz Solutions (DVS).</li></ul><p>
If you thrive on solving complex problems and building meaningful connections, we'd love to hear from you. Join our team and make an impact today!</p><p>
DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.</p><p>
DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.</p></div>

ServiceNow Project Manager

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