manager room

Mandarin Oriental

<div>
 
 Assistant In Room Dining Manager
 
 
 
 Mandarin Oriental, Doha is looking for a Assistant In Room Dining Manager
 
 
 to join our Food &amp; Beverage team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 
 
 
 About The Job
 
 
 
 Based at Mandarin Oriental, Doha within the Food &amp; Beverage Department in Doha, the Assistant In Room Dining Manager will support the In Room Dining Manager in all related operational, administrative and financial aspects of In Room Dining including potential catering events in guest rooms, suites and apartments as well as the placement of rooms amenities and managing of minibar pantries in coordination with the Front Office and Housekeeping Team. The Assistant In Room Dining Manager reports to the In Room Dining Manager.
 
 
 
 As
 
 
 Assistant In Room Dining Manager
 
 
 
 ,
 
 
 you will
 
 be responsible for the following duties:
 
 
 
 <ul>
 <li>
 Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence.
 </li>
 <li>
 Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times.
 </li>
 <li>
 Create and maintain a great synergy between In Room Dining and all other F&amp;B outlets as well as the related Rooms Division departments.
 </li>
 <li>
 Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team.
 </li>
 <li>
 Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays.
 
 
 </li>
 </ul>
 
 As Assistant In Room Dining Manager, we expect from you:
 
 
 
 <ul>
 <li>
 Experience as Assistant In Room Dining Manager in a high volume in room dining with highest levels of service is preferred.
 </li>
 <li>
 Degree or Higher National Diploma in Hospitality/Hotel/Business Management.
 </li>
 <li>
 Knowledge of In Room Dining service procedures and standards.
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 <li>
 A competitive salary and benefits packages
 </li>
 <li>
 Transportation and Housing provided
 </li>
 <li>
 Relocation and Vacation Tickets
 
 
 </li>
 </ul>
 
 We&rsquo;re Fans. Are you?
 
</div>

Assistant Outlet Manager - In Room Dining

RIME GROUP FZE

We are seeking an experienced and results-driven Senior Sales Manager (Cold Room Door) to spearhead the growth of our projects across the GCC and MENA regions. This role requires a professional with a deep technical understanding of the refrigeration lifecycle, from design and supply to installation and after-sales support. The succesful candidate will be instrumental in securing major projects, managing a high-performing sales team, and positioning RIME as the partner of choice for all cold chain requirements.Key ResponsibilitiesSales &amp; Business Development:<ul><li>Develop and execute a strategic sales plan to achieve ambitious revenue and market share targets for the Cold Room Door product lines.</li><li>Identify, target, and secure major B2B projects (e.g., food processing, logistics, pharmaceuticals, retail distribution centers).</li><li>Lead the entire sales cycle, including pre-qualification, product presentation, technical proposal submission, price negotiation, and contract finalization.</li><li>Actively manage and grow key accounts, building strong, long-term relationships with consultants, contractors, end-users, and developers.</li></ul>Technical &amp; Market Expertise:<ul><li>Provide technical consultation to clients and internal teams on the most suitable solutions.</li><li>Monitor market trends, competitor activities, and regulatory changes in the GCC/MENA region to identify new business opportunities.</li><li>Collaborate with the engineering and manufacturing teams to ensure product solutions align with customer specifications and regional performance standards.</li></ul>Leadership &amp; Management:<ul><li>Recruit, train, mentor, and manage a team of junior sales engineers and business development executives to ensure high-performance and professional development.</li><li>Prepare and present accurate sales forecasts, pipeline reports, and business reviews to senior management.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 8+ years of proven sales experience..</li><li>Bachelor&rsquo;s degree in Mechanical Engineering, Electrical Engineering, or a related technical field is highly preferred.</li><li>Demonstrable success in securing large-scale projects in the GCC/MENA region.</li><li>Exceptional communication, negotiation, and presentation skills (English fluency is essential; Arabic is a plus).</li><li>Proven ability to work independently, manage a high-volume pipeline, and travel as required.</li></ul>Job Type: Full-time

Senior Sales Manager (Cold Room Door)

Providence

<div>Description
The Assistant Nurse Manager (ANM) is a professional Registered Nurse reporting to the unit director/manager who utilizes the nursing process to manage clinical and operational activities within assigned shift. The ANM is responsible for supporting the director/manager in planning, organizing, directing, and evaluating services of the unit and providing managerial presence for all shifts.
Providence caregivers are not simply valued &ndash; they&rsquo;re invaluable. Join our team at Providence St Vincent Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Job Title: Assistant Nurse Manager - Operating Room
Location: Providence St Vincent Medical Center, Portland, OR
This is a Full-Time (1.0 FTE) Day Shift position. Monday through Friday, 8-Hour Shifts with rotating on call and including weekends.
About Us: Providence St Vincent is an acute care Medical Center with strong General, GYN, Ortho, Neuro, Plastics, Robotics, and Vascular programs. Our department consists of 27 operating rooms and approximately 143 staff members. We pride ourselves on our great team atmosphere and ample support.
Key Responsibilities:
<ul><li>Oversee the operations of 27 operating rooms.</li>
<li>Collaborate with various departments to enhance patient care and surgical outcomes.</li>
<li>Implement and maintain best practices in surgical procedures and patient safety.</li>
<li>Foster a positive and supportive team environment.</li>
</ul>Providence offers a fantastic benefits package which include but is not limited to:
<ul><li>Free, convenient, and ample parking</li>
<li>TriMet annual pass (Hop Fastpass) for benefit eligible staff who work within the Portland Service Area (does NOT include Wilsonville, Newberg, Seaside, Hood River, Washington State, or Medford)</li>
<li>Medical Plan Assistance Program- provides free or reduced-cost coverage to caregivers and their eligible dependents who qualify based on household size and income</li>
<li>Tuition reimbursement/education&ndash; includes 100% tuition paid program options; up to $5,250 per year for select undergraduate and master&rsquo;s degrees within Guild catalog. Required books and fees are 100% covered or reimbursable for select schools in the Guild catalog up to program funding cap</li>
<li>Paid Time Off &ndash; Benefit eligible caregivers receive generous PTO accrual allowances</li>
<li>Retirement - The Providence retirement program consists of employer match and discretionary contributions that work together with your pre-tax (and/or Roth after-tax) contributions to help you save for retirement.</li>
<li>Lyra Caregiver Assistance program- Up to 25 counseling or coaching sessions per eligible member per year (immediate family members are also eligible).</li>
</ul>Required Qualifications:
<ul><li>Bachelor's Degree Graduate from School of nursing (BS, or BSN). Registered Nurses employed in this role prior to November 1, 2024 are encouraged to pursue the BSN degree but obtaining the degree will not be a condition of employment.</li>
<li>Upon hire: Oregon Registered Nurse License.</li>
<li>Upon hire: National Provider BLS - American Heart Association.</li>
</ul>Preferred Qualifications:
<ul><li>Recent clinical experience in an acute care hospital.</li>
<li>Charge Nurse/Relief Charge Nurse experience.</li>
<li>Leadership experience.</li>
<li>Shared Governance experience.</li>
<li>Experience in working in Robotic, General, GYN and Urology is strongly preferred.</li>
</ul>Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of &ldquo;Know me, care for me, ease my way.&rdquo; Working at our family of organizations means that regardless of your role, we&rsquo;ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&quot;
About the Team
Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 394299
Company: Providence Jobs
Job Category: Nursing-Patient Facing
Job Function: Nursing
Job Schedule: Full time
Job Shift: Day
Career Track: Leadership
Department: 5002 PSVMC SURGERY
Address: OR Portland 9205 SW Barnes Rd
Work Location: Providence St Vincent Medical Ctr-Portland
Workplace Type: On-site
Pay Range: $59.39 - $93.75
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.</div>

Assistant Nurse Manager - Operating Room

ACCOR

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Be familiar with Hotel services, operational hours and ongoing promotions. Have a thorough knowledge of Sofitel JBR Hotel product and services. Have a good knowledge of local area and surrounding facilities. Provide recommendations and direction to guests whenever needed. Check House Count to establish selling strategy for shift, monitoring it regularly during shift and responding to any changes. Ensure Daily Log and all forms of communication are used to full capacity and relevant information is handed over to the next shift throughout the shift and briefings Demonstrate and promote Quality Awareness amongst Front Office team. Seek ways to improve and maintain guest satisfaction scores for all front office sections. Ensure Contingency Reports are regularly printed and filed accordingly. Pre Block VIP and ALL members arrivals taking into account any special requirements. Ensure that all arrivals, departures, no shows, extensions and OPERA related reservation amendments are performed on a timely manner in order to avoid further confusion to all reception associates. Ensure that all concerned departments are informed in regards of room moves, no-shows, early arrivals, special requests, repeat guests or other guest preferences. Follow up the daily arrives with housekeeping department. Be fully aware of Credit Policy and supervise compliance, keeping manager and all concerned departments informed of any possible credit risks. Supervise and arrange all long stay guest reservations. Payments, guarantees, contracts, extensions, outstanding balance and other requirements throughout their stay. Have thorough knowledge of Cashing up procedure. Be familiar and promote ALL Program and encourage all front office associates in order to achieve monthly target. Ensure that all guest requests and information updated in OPERA and communicated to other departments Supervise accurate and thorough Bucket Check. Encourage all associates to keep working areas clean and tidy Have a thorough knowledge of OPERA Cloud, Redberry, IMS and other front office related operational software. Be familiar with all S.O.P.s and L.S.O.P.s relating to the Front Office Operations Participate in the training and development of Front Office Associates and provide training to associates when necessary Be aware of remedial steps to be taken to rectify Housekeeping discrepancies. Support and practice Empowerment within the Front Office Understand all front office sections and their operational requirements. Be able to work shifts around the business needs to assist all front office sections. Be reliever for the / Front office supervisor when needed. Be able to identify and resolve Guests problems and feedback up to the guest satisfaction constructive guest feedback and ensure that all concerned application are filled and concerned departments are informed Have a thorough knowledge of all Emergency Procedures Supervise guest registration and all relevant registration details required by the UAE law. Assuring that all Front Office receptionists are continually updated with hotel rates, packages and discounts Supervising compliance of FO Receptionists in Cash handling procedures to maintain an accurate float. Attend weekly sales and BEO meeting and other front office operational meetings to ensure up to date information within the department. Be security conscious at all times and inform Manager on Duty of anything suspicious. Prepare and ensure timely delivery of daily reports to other departments as well as executive office Perform any reasonable task as requested by the Management. Report to work on time with proper uniform, including name tag. Personal appearance and other grooming standards must comply with the standard of the hotel. Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages, etc Develop knowledge about frequent guests and their special requests and needs. Ensure the information is updated and maintained in guest profiles accordingly. Utilizing all available resources, follow up on previous shift requests and pending issues. Each associate is expected to carry out, within their capabilities, all reasonable requests by management Be flexible according to the business need Have an excellent approach to customer service Have strong organizational skills; always practice Clean as you go At all times strive to represent Accor/ Sofitel in the most professional, courteous manner. Be able to perform any additional scope of duties if requested by the Management.

Rooms Controller

Sofitel Dubai The Obelis...

This is a full-time, on-site role for a Rooms Controller at Sofitel Dubai The Obelisk, located in Dubai.The Rooms Controller will manage daily room control tasks, ensuring rooms are allocated according to guest needs and preferences.Responsibilities include coordinating with reservations and front office teams, managing overbooking situations, and ensuring effective communication between departments to enhance guest experiences.Qualifications<ul><li>Experience in Control Room operations / Supervisor position one year.</li><li>Strong Communication and Customer Service skills</li><li>Knowledge of Reservations and Front Office procedures</li><li>Excellent organizational and multitasking abilities</li><li>Ability to work effectively in a team and independently</li><li>Proficiency in hotel management software is a plus</li><li>Previous experience in a luxury hotel environment is an advantage</li></ul>

Marriott International

<div>Additional Information 
Job Number25162451 
Job CategoryRooms &amp; Guest Services Operations 
LocationCairo Marriott Hotel &amp; Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
 Policies and Procedures<ul>
<li>Maintain confidentiality of proprietary materials and information.</li>
<li>Follow company and department policies and procedures.</li>
<li>Protect the privacy and security of guests and coworkers.</li>
<li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li>
<li>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li></ul>
Guest Relations<ul>
<li>Address guests' service needs in a professional, positive, and timely manner.</li>
<li>Assist other employees to ensure proper coverage and prompt guest service.</li>
<li>Thank guests with genuine appreciation and provide a fond farewell.</li>
<li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.</li>
<li>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.</li>
<li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li>
<li>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</li>
<li>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).</li></ul>
Communication<ul>
<li>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.</li>
<li>Speak to guests and co-workers using clear, appropriate and professional language.</li>
<li>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).</li>
<li>Talk with and listen to other employees to effectively exchange information.</li>
<li>Provide assistance to coworkers, ensuring they understand their tasks.</li>
<li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li>
<li>Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</li></ul>
Assists Management<ul>
<li>Coordinate tasks and work with other departments to ensure that the department runs efficiently.</li>
<li>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.</li></ul>
Working with Others<ul>
<li>Support all co-workers and treat them with dignity and respect.</li>
<li>Develop and maintain positive and productive working relationships with other employees and departments.</li>
<li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li>
<li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li></ul>
Quality Assurance/Quality Improvement<ul>
<li>Comply with quality assurance expectations and standards.</li></ul>
Physical Tasks<ul>
<li>Stand, sit, or walk for an extended period of time or for an entire work shift.</li>
<li>Enter and locate work-related information using computers and/or point of sale systems.</li>
<li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li></ul>
Check-in/Check-out<ul>
<li>Assign room according to guest request and preferences whenever possible.</li>
<li>Accommodate requests for room changes when possible.</li>
<li>Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.</li>
<li>Communicate to appropriate staff that there are guests that are waiting for an available room.</li>
<li>Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.</li>
<li>Review out-of-order rooms daily to determine status and estimated date for return to room inventory.</li>
<li>Review requests for late check-outs and approve according to occupancy.</li>
<li>Ensure rates match market codes and that any exceptions are documented and include an explanation.</li>
<li>Verify and adjust billing for guests.</li>
<li>Pre-register designated guests and prepare key packets.</li>
<li>Organize and coordinate check-in/pre-registration procedures for arriving groups.</li>
<li>File guest paperwork or documentation.</li>
<li>Set up accurate accounts for each guest upon check-in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).</li>
<li>Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.</li>
<li>Activate room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.</li>
<li>Secure valid form of payment (e.g., credit card, cash) prior to issuing room key.</li>
<li>Clear departures in computer system to document that rooms are no longer occupied.</li></ul>
Reservations/Blocking Rooms<ul>
<li>Identify any over-commitments by room type (e.g., bedding, view, size).</li>
<li>Block rooms in the computer and identify designated requirements and requests (e.g., guaranteed room types, special requests, VIP's, early arrivals, guest recognition).</li>
<li>Perform duplicate reservation checks.</li>
<li>Confirm reservations and cancellations.</li></ul>
Reports/Recordkeeping<ul>
<li>Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.</li>
<li>Maintain and update database containing preferences of repeat and VIP guests.</li></ul>
Guest Services<ul>
<li>Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.</li>
<li>Follow up with guests to ensure their requests or problems have been met to their satisfaction.</li>
<li>Receive, record, and relay messages accurately, completely, and legibly.</li></ul> 
CRITICAL COMPETENC
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Rooms Control Manager

Marriott Hotels Resorts

Overview Description Assign room according to guest request and preferences whenever possible. Preregister designated guests and prepare key packets. Organize and coordinate checkin / preregistration procedures for arriving groups. Review / Track / Accommodate requests for room / checkout changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review outoforder rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up / process all guest checkins / checkouts. Activate room keys. Secure valid payment. Identify any overcommitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive record and relay messages accurately completely and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand sit or walk for an extended period of time. Enter and locate information using computers and / or POS systems. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education : High school diploma or G.E.D. equivalent. Related Work Experience : Less than 1year related work experience. Supervisory Experience : No supervisory experience. License or Certification : None Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law. Key Skills Aviation Safety,Corporate Banking,Front Office,AC Maintenance,Cosmetics,Art Employment Type Employment Type : Full-Time Experience Experience : years Vacancy Vacancy : 1<img src="https://www.jobg8.com/Tracking.aspx?HLCynLjJI3tSYR9Urs14db9ovNpTyCP4v" width="0" height="0" />

Multi-Property Rooms Controller

Search 10000+ Manager room jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 manager room jobs NEAR_ME

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Multi-Property Rooms Controller