manager sales support

Blue Yonder

<div><div>Scope:</div><div>
We are seeking an experienced Application Architect to lead the design, development, and evolution of our inhouse application ecosystem. In this role, you will partner with product owners, engineering teams, and business stakeholders to define scalable, secure, and resilient application architectures that align with our long-term technology vision and business objectives. The ideal candidate is a hands-on technologist with a strong foundation in modern software development, cloud-native solutions, and architectural governance.</div><div></div><div>
Key Responsibilities</div><ul><li>
Design and govern production grade application architectures across web, and backend systems.</li><li>
Lead technical strategy for application modernization, microservices adoption, API design, and AI migration initiatives.</li><li>
Collaborate with AI Teams, Business, and Data teams to integrate architecture with CI/CD, observability, and compliance requirements.</li><li>
Guide teams in adopting Node.js for lightweight services, APIs, and integration layers&mdash;ensuring performance, maintainability, and alignment with broader architecture</li><li>
Evaluate emerging technologies and recommend solutions that improve performance, scalability, maintainability, and user experience.</li><li>
Develop and enforce architecture principles, patterns, standards, and best practices across engineering teams.</li><li>
Conduct architecture reviews, code assessments, and technology stack evaluations.</li><li>
Mentor senior developers and engineering leads on architectural decisions and system design.</li><li>
Translate complex business requirements into robust, future-proof technical solutions.</li></ul><div></div><div>
Our Values</div><div> 
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success &ndash; and the success of our customers. Does your heart beat like ours? Find out here: <div>Core Values</div></div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div></div>

IN-Project Manager - Sales Support

Visa

<div>Company Description 
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose &ndash; to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. 
Job Description 
The Manager of VAS Issuing Sales and Commercial Operations will be responsible for leading the implementation of effective sales and commercial strategies to drive revenue growth and expansion of our business model across the region. In addition, the role holder will develop and execute new, transformation projects to drive our Sales and Commercial Operations processes to achieve best in class sales execution. The position will work closely with regional Value-Added Services (VAS) other functional leaders to implement and coordinate systems and procedures.
Responsibilities:<ul><li>
Support individual pipeline reviews &amp; updates and VAS monthly AANR outlooks.</li><li>
Support quarterly and annual revenue and pipeline forecasting and goal creation with Sales Leadership and Finance MSO (Multi-Year Strategic Outlook) support.</li><li>
Quota setting and working with comp team to align plans and quotas at individual level and support any queries.</li><li>
Partner with Sales Ops Support to simplify operations and drive consistency and efficiencies in the Sales process.</li><li>
Support on QBR/MBR preparation for various internal updates.</li><li>
Signed Not Live and Deal Performance tracking, reporting &amp; driving revenue acceleration through aligning resolution plans with Sales &amp; other functions.</li><li>
Support collections effort in region to improve cashflow.</li><li>
Sales planning and territory management.</li><li>
Support RFP submissions by consolidating inputs from various departments such as Legal, Cybersecurity, and Product Assist in leveraging alternate funding sources like VIK, VIF, and MDF for deals and support the creation of business justification/VNL&rsquo;s and follow-up on request from various stakeholders for approval AANR governance and application of appropriate process/policy.</li><li>
Ad-hoc projects including analysis for revenue driving initiatives and improve process optimization</li></ul>
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. 
Qualifications 
<ul><li>
At least 7-10 years of work experience, including significant experience in financial management and strategic sales operations planning in a B2B high-growth sales environment.</li><li>
Minimum bachelor&rsquo;s degree or equivalent with focus in Business/Finance or related business field.</li><li>
Strong communication skills and ability to build strong stakeholder relationships in a complex, matrix organization, including collaboration among Sales, Marketing, Finance, Operations, Product, Technology and Customer Service teams at different levels.</li><li>
Must be results-oriented, organized, able to handle multiple urgent tasks and must effectively deal with ambiguity.</li><li>
Strong working knowledge of CRM (MSFT Dynamics), MSFT Excel/Power Point and Tableau</li><li>
Solid understanding of the electronic payments industry, its products, services and technologies would be beneficial but not a necessity.</li></ul> 

Additional Information 
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.</div>

Manager, Issuing Sales Support

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 This individual will be responsible for managing the day-to-day focuses of all assigned individuals, as well as continuing to help team members creating new profit streams within customers. They will also be required to provide weekly reports to track progress against the below responsibilities &amp; measurables.
 
 
 
 What You&rsquo;ll Do As The Manager Sales SMB
 
 
 
 Employees employed in the role of Manager Sales SMB shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 
 Responsibilities
 
 
 
 Functional Responsibilities:
 
 
 <ul>
 <li>
 Have a thorough knowledge of how the SMB sales market operates in the US
 </li>
 <li>
 Annual Targets fulfilment
 </li>
 <li>
 Year over Year growth for assigned accounts within team
 </li>
 <li>
 Managing day-to-day issues related to team members
 </li>
 <li>
 Hunting New Business (prospecting)
 </li>
 <li>
 Expanding Business with Collaboration with UK, India &amp; Global Teams
 </li>
 <li>
 Monthly forecasting
 </li>
 <li>
 Supporting and facilitating a learning culture through available WiGs trainings ensuring participation and attendance.
 </li>
 <li>
 Thorough engagement with team members to ensure your part as a knowledge hub for ALL team members.
 </li>
 <li>
 Have the capability to resolve and drive customer opportunities, requests and issues within the organization.
 </li>
 <li>
 Celebrate wins and maintain a culture of accountability for underperforming team members.
 </li>
 <li>
 Have the capability to utilize the organization&rsquo;s provided tools to increase customer base by new customer acquisition.
 
 
 </li>
 </ul>
 
 Administrative Responsibilities
 
 
 
 <ul>
 <li>
 Holiday / Annual Leave Cover
 </li>
 <li>
 Procurement &amp; Service Sales Issues to be resolved by Division leader.
 </li>
 <li>
 Responsible for ensuring that AEs are given correct support &amp; training (supported by leadership)
 </li>
 <li>
 Customer Interaction and structured email response templates
 </li>
 <li>
 Initial OEM / Customer Discussion &amp; Negotiation
 </li>
 <li>
 Back-end Process
 </li>
 <li>
 System Behaviour
 </li>
 <li>
 CE hygiene
 </li>
 <li>
 Zones High-Level Presentation
 </li>
 <li>
 Team Pipeline Reporting
 </li>
 <li>
 Ensuring all Opportunities are logged in the system and updated for tracking purposes.
 </li>
 <li>
 Holding weekly meetings with Division Leader to highlight any team issues.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Revenue &amp; GP Growth across PK Team (per individual)
 </li>
 <li>
 Pipeline Growth (per individual)
 </li>
 <li>
 Reporting Capability
 </li>
 <li>
 QBS Based Selling Skillset
 </li>
 <li>
 Importance of Relevance in engagement for New Businesses.
 </li>
 <li>
 Expansion of customer base through acquisitions with recurring payment business.
 </li>
 <li>
 Lead the team to achieve 100%+ assigned annual goals.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 09:00 PM &ndash; 06:00 AM (Pk Time)
</div>

Manager Sales - SMB

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
This individual will be responsible for managing the day-to-day focuses of all assigned individuals, as well as continuing to help team members creating new profit streams within customers. They will also be required to provide weekly reports to track progress against the below responsibilities &amp; measurables.
What you&rsquo;ll do as the Manager Sales SMB:
Employees employed in the role of Manager Sales SMB shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. 
Responsibilities: 
 
Functional Responsibilities:<ul><li>
Have a thorough knowledge of how the SMB sales market operates in the US</li><li>
Annual Targets fulfilment</li><li>
Year over Year growth for assigned accounts within team</li><li>
Managing day-to-day issues related to team members</li><li>
Hunting New Business (prospecting)</li><li>
Expanding Business with Collaboration with UK, India &amp; Global Teams</li><li>
Monthly forecasting</li><li>
Supporting and facilitating a learning culture through available WiGs trainings ensuring participation and attendance.</li><li>
Thorough engagement with team members to ensure your part as a knowledge hub for ALL team members.</li><li>
Have the capability to resolve and drive customer opportunities, requests and issues within the organization.</li><li>
Celebrate wins and maintain a culture of accountability for underperforming team members.</li><li>
Have the capability to utilize the organization&rsquo;s provided tools to increase customer base by new customer acquisition.</li></ul>
 Administrative Responsibilities:<ul><li>
Holiday / Annual Leave Cover</li><li>
Procurement &amp; Service Sales Issues to be resolved by Division leader.</li><li>
Responsible for ensuring that AEs are given correct support &amp; training (supported by leadership)</li><li>
Customer Interaction and structured email response templates</li><li>
Initial OEM / Customer Discussion &amp; Negotiation</li><li>
Back-end Process</li><li>
System Behaviour</li><li>
CE hygiene</li><li>
Zones High-Level Presentation
</li><li>Team Pipeline Reporting
</li><li>Ensuring all Opportunities are logged in the system and updated for tracking purposes.</li><li>
Holding weekly meetings with Division Leader to highlight any team issues.
</li></ul>What you will bring to the team:<ul><li>
Revenue &amp; GP Growth across PK Team (per individual)</li><li>
Pipeline Growth (per individual)</li><li>
Reporting Capability</li><li>
QBS Based Selling Skillset</li><li>
Importance of Relevance in engagement for New Businesses.</li><li>
Expansion of customer base through acquisitions with recurring payment business.</li><li>
Lead the team to achieve 100%+ assigned annual goals.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 09:00 PM &ndash; 06:00 AM (Pk Time)</div>

Bybit

<div>
 
 
 Responsibilities:
 
 
 
 
 Overall liaison and project management
 
 
 <ul>
 <li>
 Structure complex and strategic problems for the B2B (Business-to-Business) team
 </li>
 <li>
 Support end-to-end B2B operations, including BU budget planning and cross-BU project coordination.
 </li>
 <li>
 Define clear hypotheses to identify new opportunities, and build business cases and monitor existing data that will inform and influence the direction of the sales team
 </li>
 <li>
 Manage projects and execute business tasks according to the defined plan and drive the sales team and cross-teams to generate sales output
 </li>
 </ul>
 
 
 
 
 
 Sales Enablement &amp; Analytics
 
 
 <ul>
 <li>
 Prepare sophisticated sales materials (pitch books, product presentations, market commentary)
 </li>
 <li>
 Maintain product databases and update pricing/yield curves across platforms
 </li>
 <li>
 Generate customized client portfolio analysis and performance reports
 </li>
 <li>
 Support RFP/RFI responses and client proposal development
 </li>
 <li>
 Prepare competitive intelligence briefings and market analysis
 </li>
 </ul>
 
 
 
 
 
 Process Optimization &amp; Systems Management
 
 
 <ul>
 <li>
 Master and optimize CRM systems (Salesforce, proprietary platforms)
 </li>
 <li>
 Develop and automate sales support workflows and reporting tools
 </li>
 <li>
 Create and maintain Standard Operating Procedures (SOPs)
 </li>
 <li>
 Provide system training and support to sales teams
 </li>
 <li>
 Participate in system enhancements and user acceptance testing
 </li>
 </ul>
 
 
 
 
 
 Cross-functional Coordination
 
 
 <ul>
 <li>
 Collaborate with Trading, Operations, Risk, Compliance, Legal, and Finance departments
 </li>
 <li>
 Interface with Product teams for new product launches and updates
 </li>
 <li>
 Coordinate with Legal on ISDA/CSA documentation and amendments
 </li>
 <li>
 Work with technology teams to enhance client service platforms
 </li>
 </ul>
 
 
 
 
 
 Client Service &amp; Relationship Support
 
 
 <ul>
 <li>
 Serve as primary operational contact for institutional clients (asset managers, insurance companies, banks, etc.)
 </li>
 <li>
 Facilitate client onboarding, account maintenance, and documentation updates
 </li>
 <li>
 Coordinate client meetings, roadshows, and due diligence sessions
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree or above from a top-tier university in Finance, Economics, Business, or related field
 </li>
 <li>
 5+ years relevant experience, with team management experience preferred
 </li>
 <li>
 Understanding of capital markets and financial products (fixed income, derivatives, structured products)
 </li>
 <li>
 Fluent in English and Mandarin (written and spoken)
 </li>
 </ul>
 
 
</div>

Institutional sales support manager

GROHE

<div>
 
 
 Primary Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 </li>
 <li>
 Provide office-based support to the project sales team
 </li>
 <li>
 .Act as a primary contact point for project-channel customers and distributors
 </li>
 <li>
 .Manage inbound enquiries and ensure accurate CRM logging and timely follow-up
 </li>
 <li>
 .Prepare, issue, and track quotations in coordination with sales, technical, and pricing teams
 </li>
 <li>
 .Process purchase orders, tender files, contracts, and other sales documentation
 </li>
 <li>
 .Support project registration and ensure accurate and complete documentation
 </li>
 <li>
 .Coordinate with logistics teams and service providers to ensure timely product delivery
 </li>
 <li>
 .Monitor the project pipeline, identifying risks, delays, or recurring issues
 </li>
 <li>
 .Generate basic reports on sales activities, order status, and pipeline progress
 </li>
 <li>
 .Assist with operational and administrative tasks throughout the project lifecycle
 </li>
 </ul>
 
 
 
 
 
 .
 
 
 
 
 Locatio
 
 n : Istanbul
 
 
 
 
 
 
 
 
 
 Qualifications and Education
 
 
 <ul>
 <li>
 Bachelor's degree, preferably from Statistics, Mathematics, Business Administration, or Economics faculty
 </li>
 <li>
 Fluency in Turkish and English
 </li>
 <li>
 Minimum 1&ndash;3 years of experience in sales support or project coordinate
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Strong multitasking and prioritization skills in a fast-paced environment
 </li>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 Familiarity with Salesforce and other CRM platform
 </li>
 <li>
 Highly organized, detail-oriented, and process driven
 </li>
 <li>
 Experience preparing quotations or managing orders and sales documentation
 </li>
 <li>
 Background in construction materials, building products, or technical
 </li>
 <li>
 Proficiency in Excel or similar
 </li>
 </ul>
</div>

Project Sales Support Turkey & Azerbaijan

Fusion BPO Services

<div>Fusion CX is hiring an experienced Team Leader to oversee Sales and Customer Support operations at our Mumbai site. If you are a graduate with at least two years of team handling experience in BPO sales or support functions and you thrive in a fast-paced, target-driven environment, this is your opportunity to step into a leadership role with a company that values results, people, and progress. This is a high-impact opportunity for professionals exploring customer support jobs in Mumbai with leadership potential. Whether you are seeking team leader (TL) or customer support jobs in Mumbai, customer support leadership roles, or sales operations careers in India&rsquo;s customer experience industry, this role offers the challenge and visibility to make your mark. Apply now to grow with a global leader in customer experience transformation.
<h2 class="jobSectionHeader">Job Description</h2>
Key Responsibilities
<ul><li>Lead a team of agents handling customer support and sales across voice/non-voice channels.</li>
<li>Drive performance metrics including conversion rates, customer satisfaction (CSAT), and average handling time (AHT).</li>
<li>Conduct daily huddles, coaching sessions, and performance reviews to meet service and sales targets.</li>
<li>Ensure team adherence to process guidelines, compliance protocols, and maintain high-quality communication.</li>
<li>Handle escalations with a focus on customer retention, issue resolution, and experience recovery.</li>
<li>Monitor dashboards, track KPIs, and report daily/weekly performance to management.</li>
<li>Work closely with Training and Quality teams to improve team effectiveness and engagement.</li>
<li>Motivate and mentor agents to ensure a high-performance culture and low attrition.</li>
</ul><h2 class="jobSectionHeader">Job Requirements</h2>
<ul><li>Graduate in any discipline (mandatory)</li>
<li>Minimum 2 years of team leadership experience in a BPO environment (sales/support)</li>
<li>Strong analytical skills with a data-driven approach to decision-making</li>
<li>Excellent interpersonal, coaching, and conflict-resolution abilities</li>
<li>Proven ability to lead performance and process improvement initiatives</li>
<li>Ability to manage shifting schedules and team demands effectively</li>
</ul>Process Details
Domain: Sales &amp; Customer Support 
Work Mode: Onsite (Mumbai) 
Location: Mumbai, Maharashtra
<h2 class="jobSectionHeader">Why Join Fusion CX?</h2>
At Fusion CX Mumbai, leadership isn&rsquo;t just about titles&mdash;it&rsquo;s about building others. As a Team Leader, you&rsquo;ll shape talent, drive performance, and play a key role in delivering customer and business success.
<ul><li>Be part of a high-performance team supporting a leading global client</li>
<li>Join a company that values leadership built on empathy, coaching, and accountability</li>
<li>Access structured development pathways for future growth in operations management</li>
<li>Work in a collaborative, inclusive culture where your contributions are recognized</li>
<li>Thrive in a people-first environment with visibility, ownership, and support</li>
</ul>This is the ideal opportunity for those looking to transition from agent-level roles into team leadership or to grow further in operations with TL jobs in global BPO or BPM companies in Mumbai. If you&rsquo;re searching for high-growth customer support jobs in Mumbai with leadership accountability, apply now and advance your future with Fusion CX. Fusion CX Mumbai is hiring. Step up, lead, and grow where performance meets purpose.</div>

Team Leader – Sales & Customer Support – Mumbai, India

Search 10000+ Manager sales support jobs near you this January. New roles added regularly across leading industries. Apply today.

10000 manager sales support jobs NEAR_ME

IN-Project Manager - Sales Support

Manager, Issuing Sales Support

Manager Sales - SMB

Manager Sales - SMB

Institutional sales support manager

Project Sales Support Turkey & Azerbaijan

Team Leader – Sales & Customer Support – Mumbai, India