manager student services

Pueblo Community College

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div>The Pueblo Community College Library empowers students to be informed participants in careers and society by providing equal access to information, teaching information literacy and critical thinking skills, and creating opportunities for community engagement.</div><div>
The Manager of Library and Student Experience oversees daily operations of the Library Service Desk and frontline patron services, including circulation, basic reference, book displays, passive programming, and website marketing. The position supervises the Library&rsquo;s work study students.</div><div><br>
Review of applications begins immediately and closes at 5pm (Mountain) on April 10, 2026.</div><div><br>
The annual salary for this position is $55,000 and may be up to 5% higher depending on relevant experience, education, and certifications when compared to others doing substantially similar work. While all offers are compliant with the Colorado Equal Pay for Equal Work Act, there is no guarantee that an offer will be above this value.</div><div><br>
Pueblo Community College is not able to provide sponsorship for applicants who do not currently have the legal right to work in the United States or require transfer of a visa.<br>
<br>
 An employee must be a resident of Colorado or reside in Colorado on the first day of employment.</div><div></div><div><br>
An applicant may redact any information on an unofficial transcript that reveals years of attendance, date of graduation, or age.</div><div><br>
PERA retirees are not eligible to fill this position except on an interim basis and only in accordance with PERA work provisions.</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Job Duties</b></h2></div>
<p></p><div><div><b>Essential Functions</b></div><div><ul><li>
Manages circulation services including proper check-in and check-out of materials, accurate shelving, and communication with Technical Services regarding material condition.</li><li>
Resolves patron complaints and problems.</li><li>
Manages patron material contracts and overdue notices.</li><li>
Places and releases overdue holds in the library&rsquo;s Integrated Library System (ILS) and in the college&rsquo;s student information system (Banner).</li><li>
Collaborates with the Cashier&rsquo;s Office to coordinate reimbursement for long overdue materials.</li><li>
Coordinates opening and closing of the library with library staff and work study students.</li><li>
Coordinates staffing coverage aligned with library hours and institutional needs.</li><li>
Performs and monitor basic research assistance.</li><li>
Refers patrons to appropriate resources, including relevant materials, PCC departments, community resources, the Book a Librarian service, the Learning Center, and the Bookstore.</li><li>
Ensures consistent service standards across all modalities, including email, in-person, and telephone support.</li><li>
Maintains functionality of library technology and equipment including identifying, troubleshooting, and resolving issues.</li><li>
Works with library staff, PCC IT, and Public Safety to address problems related to the laptop kiosk, desktop computers, printers, scanners, security cameras, and other library technology.</li><li>
Reports database and electronic systems issues to vendors and CCCS Libraries outage channels and follows through to resolution.</li><li>
Maintains accurate vendor contact information and manages library devices, updates, and device-related contracts as needed.</li><li>
Works directly with the ILS vendor and other vendors to maintain equipment and systems functionality.</li><li>
Collaborates with the Director of Library Services to identify and communicate supply and equipment needs.</li><li>
Serves as person in charge when Director of Library Services and Academic Librarian are unavailable.</li><li>
Assists Academic Librarian and Director of Library Services with placing, processing, and returning inter-library loan materials.</li><li>
Collaborates with Director of Library Services and Academic Librarian with passive and active programming.</li><li>
Upkeeps physical appearance and functionality of library by collaborating with Housekeeping and the Director of Library Services on condition of furniture, layout, and signage.</li><li>
Creates marketing for library services, programming, and collections on the library webpage.</li><li>
Creates book displays to highlight library services and collections, ensuring displays are accurate, relevant, and aligned with institutional priorities.</li><li>
Assists the Director of Library Services and Academic Librarian in conducting the annual inventory of all library collections at every location to ensure compliance with state and federal reporting requirements.</li><li>
Evaluates patron and work study feedback and makes informed purchase and weeding recommendations to the Director of Library Services.</li><li>
Manages and regularly evaluates permanent homepage features, including Search Everything, Databases A&ndash;Z, Book a Librarian, and Ask a Librarian, ensuring ongoing usability, currency, and alignment with patron needs.</li><li>
Supervises and trains federal work study students to accomplish library operational, circulation, and service responsibilities, while maintaining full accountability for the quality, accuracy, and completion of assigned work.</li><li>
Interviews, hires, trains, schedules, approves timesheets, and supervises 15&ndash;20 hour/week work study employees.</li><li>
Serves as the initial point of contact for applicants, manages the full recruitment and interview process, including collecting resumes and references, coordinating interviews with library staff, and extending offers.</li><li>
Coordinates student schedules to align with class schedules, library hours, and full-time staffing needs to ensure consistent coverage.</li><li>
Processes contracts through Ultimus in collaboration with Financial Aid and Human Resources, tracks contract funding throughout the year, and works with the Director of Library Services to implement performance improvement plans and terminations when necessary.</li><li>
Oversees activity at the Library Service Desk and on the Library Floor and serves as the first point of contact for work study questions and daily guidance.</li><li>
Conducts annual and periodic evaluations, provides one-on-one training on routine tasks, develops, updates, and distributes online training modules through the D2L(Desire2Learn) course management system, and delivers group training as needed.</li><li>
Directs and reviews work study assessment of library databases and resource guides to ensure accuracy and functionality.</li><li>
Assists Director of Library Services and Academic Librarian with projects and tasks.</li></ul></div><div><b>
Additional Functions</b></div><div><ul><li>
Works independently with little supervision and as part of a team.</li><li>
Communicates effectively with students, colleagues, and others.</li><li>
Interacts professionally and respectfully with students, colleagues, and others.</li><li>
Assesses individual and department work processes and recommends improvements.</li><li>
Complies with State Fiscal Rules, State Board policies, System and College protocols, ALA guidelines, and departmental procedures.</li><li>
Obtains and maintains proficiency with required systems and equipment.</li><li>
Maintains confidentiality of student and employee information as required.</li><li>
Maintains confidentiality of patron information as required.</li><li>
Completes all required compliance training within the established timeline.</li><li>
Serves on committees and other groups as assigned.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<p></p><div><div>Education</div><div><ul><li>
Associate&rsquo;s Degree or Certificate in Library Technician or related field.</li></ul></div><div>
Experience</div><div><ul><li>
Two years of experience in a library or related field</li><li>
One year of experience with circulation services and/or reference services.</li><li>
Experience creating, uploading, and maintaining information digitally.</li></ul></div><div>
Knowledge, Skills, Abilities</div><div><ul><li>
Knowledge of Library of Congress Classification and the Dewey Decimal System.</li><li>
Demonstrated knowledge in the use of technology including, but not limited to, Microsoft Office Applications, Google Suite, ILS programs, printers, scanners, and video conferencing software.</li><li>
Ability to communicate clearly with multiple diverse groups to include students, colleagues, stakeholders, and community members.</li><li>
Ability to lift 15 pounds.</li><li>
Ability to push/pull a fully loaded book cart weighing up to 200 pounds.</li><li>
Ability to read and communicate in English.</li></ul></div><div>
Travel</div><div><ul><li>
To the Saint Mary Corwin campus (Pueblo) and Fremont campuses (Ca&ntilde;on City)</li></ul></div><div>
Schedule</div><div><ul><li>
Occasional evening and weekend hours may be required.</li></ul></div></div></div></div><p></p>

Manager, Library and Student Experience

Boston College

<div><b>Boston College Introduction</b><p><br>
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional students. Ranked 37 among national universities, Boston College has 923 full-time and 1,336 FTE faculty, 2,822 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.9 billion.</p><b><br>
Job Description</b><br>
<br>
As the two-year residential college division at Boston College, Messina College provides an associate&rsquo;s degree program to 200 first-generation students with high-financial need. The program prepares students to pursue a bachelor&rsquo;s degree or begin their professional careers. Messina College students live and study on Boston College's Brookline Campus and have full access to BC&rsquo;s facilities and events.<br>
<br>
The Student Success Case Manager provides case management and outreach to students to facilitate their success at Messina College. This includes providing direct clinical-needs assessment and short-term supportive counseling to Messina College students, as well as liaising with University partners (e.g., University Counseling Services and Dean of Students) to provide appropriate referrals for students. Through the provision of these services and participating in regular student success meetings, the incumbent will enhance students&rsquo; capacity for resilience and flourishing within the campus community.<br>
<br>
Full-Time Equivalent Hiring Range: $59,400 to $74,250; salary commensurate with relevant experience.<br>
<br>
<b>Requirements</b><br>
<br>
Completed Master&rsquo;s Degree in social work; experience with case management and referrals<br>
<br>
<ul><li>Training in case management and care coordination, preferably in an academic setting.</li><li>Experience working with different populations such as first-generation students</li></ul><br>
In addition, candidates must have:<br>
<br>
<ul><li>Effective problem-solving skills</li><li>Understand and support the Jesuit Catholic mission of Boston College</li><li>Flexibility to evolve with a dynamic environment.</li><li>Ability to work collaboratively with students, staff, and faculty.</li><li>Knowledge of legal and policy issues, specifically in the areas of disability services and addressing students who may be threats to self or others;</li><li>Knowledge and understanding of pertinent federal and state legislation in higher education such as FERPA and Americans with Disabilities Act;</li><li>Understanding of student development issues;</li><li>Knowledge of common issues/ challenges and best practices in supporting a population of undergraduate students to succeed in higher education (including students with disabilities and students with high financial need)</li></ul><br>
<b>
Closing Statement</b><div><p><br>
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:</p><ul>
<li>Tuition remission for Employees</li>
<li>Tuition remission for Spouses and Children who meet eligibility requirements</li>
<li>Generous Medical, Dental, and Vision Insurance</li>
<li>Low-Cost Life Insurance</li>
<li>Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans</li>
<li>Paid Holidays Annually</li>
<li>Generous Sick and Vacation Pay</li>
<li>Additional benefits can be found on https://www.bc.edu/employeehandbook</li></ul><p>
Boston College conducts pre-employment background checks as part of the hiring process.</p><p>
Boston College is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category, including disability and protected veteran status. Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.</p></div></div>

Student Success Case Manager- Messina College

Blue Bird Body Company

<div><p><b>About Blue Bird Corporation</b></p>
<p>
Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world &ndash; 25 million children twice a day &ndash; making them the most trusted mode of student transportation. The company is the proven leader in low- and zero-emission school buses with more than 25,000 propane, natural gas, and electric powered buses sold. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird&rsquo;s complete product and service portfolio, visit www.blue-bird.com.</p><br>
<p></p>
<p><b>
JOB SUMMARY</b></p>
<p>
We are looking for a motivated and detail-oriented student to join our team as a Technical Writing &amp; Learning Development Co-op Student. In this role, you will support the creation and enhancement of technical documentation and learning materials, gaining practical experience in technical writing, instructional design, and content development. This position is ideal for students pursuing a degree in Technical Writing, Communication, Education, Instructional Design, or a related field.</p><br>
<p></p>
<p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p>
<ul>
<li>Develop, edit, and maintain technical documents such as user manuals, installation guides, process documentation, and FAQs</li>
<li>Collaborate with subject matter experts (SMEs) to accurately capture technical information and translate it into clear, user-friendly content</li>
<li>Assist in the design and creation of instructional materials, including e-learning modules, training presentations, and video tutorials</li>
<li>Support the implementation of learning programs by organizing materials, coordinating sessions, and assisting with participant communication</li>
<li>Review and revise existing documentation and training materials to ensure accuracy, consistency, and alignment with company standards</li>
<li>Help maintain a centralized repository of documentation and learning resources, ensuring easy access and version control</li>
<li>Participate in the development of templates, style guides, and best practices for technical writing and instructional design</li>
<li>Engage in regular feedback sessions with team members to refine and improve content quality and learning outcomes</li>
<li>Contribute to cross-functional projects that involve technical writing and learning development, providing insights and recommendations</li>
<li>Perform other related duties as assigned</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE, SKILLS AND ABILITIES FOR SUCCESS</b></p>
<ul>
<li>Strong writing, editing, and proofreading skills, with an ability to convey complex information clearly and concisely</li>
<li>Familiarity with technical writing and instructional design principles</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with content creation tools (e.g., Adobe Captivate, Articulate) is a plus</li>
<li>Excellent organizational skills and attention to detail</li>
<li>Ability to manage multiple tasks and projects simultaneously</li>
<li>Strong interpersonal and communication skills, with the ability to work collaboratively in a team environment</li>
<li>A proactive mindset, eager to learn and take initiative</li></ul><br>
<p></p>
<p><b>
BASIC EDUCATION AND EXPERIENCE REQUIRED</b></p>
<ul>
<li>All candidates must be a U.S. citizen or permanent resident</li>
<li>Currently enrolled in a degree program related to Technical Writing, Communication, Education, Instructional Design, or a related field</li>
<li>All candidates must be a U.S. citizen or permanent resident</li></ul><br>
<p></p>
<p><b>
WHAT WE OFFER</b></p>
<ul>
<li>Mentorship and guidance from experienced professionals in the industry</li>
<li>Opportunities to work on meaningful projects that contribute to the company's success</li>
<li>A supportive and inclusive workplace that fosters creativity and innovation</li>
<li>Potential for future career opportunities</li></ul><br>
<p></p>
<ul><li><i>The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</i></li></ul><br>
<p></p>
<p><i>
Blue Bird&reg; is an equal opportunity employer and makes employment decisions on the basis of merit. We strive to have the best available talent in every job based on the Knowledge, Skills and Abilities each person brings. Blue Bird is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination in all forms.</i></p><br>
<p></p>
<p><i>
All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.</i></p><br>
<p></p>
<p><i>
#LI-Onsite</i></p></div>

Co-Op Student, Parts & Services

Cleveland Public Library

<div><p><b>Description</b><br>
</p><br>
<br>
<p>PUBLIC SERVICES MANAGER II &ndash; COLLINWOOD CAMPUS</p><p>
HOURS: 37.5 hours per week</p><p>
Pay Grade: 6 ($67,100.00)</p><p>
LOCATION: Collinwood Campus</p><p></p><p>
EXTERNAL POSTING OPEN UNTIL FILLED</p><p></p><p><br>
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.</p><p></p><p><br>
The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff.</p><p></p><p><br>
JOB SUMMARY: This position is responsible for the day-to-day operation of a library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library&rsquo;s mission and exemplify its core values.</p><p></p><p><br>
JOB REQUIREMENTS:</p><p>
Education: Bachelors Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master&rsquo;s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university.<br>
</p><p></p><p>WORK EXPERIENCE:
</p><ul><li>Four years&rsquo; supervisory experience, preferably in a union environment. Two years&rsquo; experience can be substituted for equivalent leadership experience in a community-based organization, professional association, or in a CPL lead worker capacity or equivalent.</li><li>
Two years&rsquo; experience working for an organization that provides community-based services, preferably in an urban setting.</li></ul><p></p><p><br>
TECHNICAL EXPERTISE:
</p><ul><li>Knowledge of library theory, standards, and best practices. General principles and objectives of information technology systems and programs.
</li><li>Accomplish goals and tasks through others by delegation, follow-up and oversight.
</li><li>Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.
</li><li>Experience working with all levels within an organization is required.</li><li>
Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
</li><li>Working with community leaders, public officials, and other community stakeholders is preferred.</li><li>
Experience managing budgets, resources and people is required.
</li><li>Experience in public library, public-sector, and a union environment is preferred.</li>
Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.<br>
<li>
</li></ul><p></p><p>LICENSES/CERTIFICATIONS REQUIRED:</p><p>
Driver License: Required</p><p>
Other License: N/A</p><p></p><p><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES:
</p><p>Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:</p><ul><li>
Plan and manage the day-to-day operations of a Library branch.</li><li>
Coordinate, schedule, supervise, and assign work assignments to staff. Provide direct supervision of staff including orientation, training, discipline, and performance evaluations. Comply with collective bargaining agreement(s). Ensure staff provide exceptional customer service to Library patrons and visitors.
</li><li>Plan and implement programming.</li><li>
Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc. Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.
</li><li>Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.</li><li>
Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.</li><li>
Assure effective and respectful relations with all Library personnel, patrons, and community representatives.</li><li>
Assist in the development, implementation, and evaluation of branch services and programs.</li><li>
Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.
</li></ul><p></p><p>Perform other duties as assigned.</p><p></p><p><br>
To Apply; please attach a current/updated resume and CV</p><p>
EXTERNAL POSTING OPEN UNTIL FILLED</p></div>

PUBLIC SERVICES MANAGER II - COLLINWOOD CAMPUS

<div><p><b>Description</b><br>
</p><br>
<br>
<p>PUBLIC SERVICES MANAGER II &ndash; GARDEN VALLEY CAMPUS</p><p>
HOURS: 37.5 hours per week</p><p>
Pay Grade: 6 ($67,100.00)</p><p>
LOCATION: Garden Valley Campus</p><p></p><p>
EXTERNAL POSTING OPEN UNTIL FILLED</p><p></p><p><br>
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.</p><p></p><p><br>
The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff.</p><p></p><p><br>
JOB SUMMARY: This position is responsible for the day-to-day operation of a library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library&rsquo;s mission and exemplify its core values.</p><p></p><p><br>
JOB REQUIREMENTS:</p><p></p><p>
Education: Bachelors Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master&rsquo;s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university.<br>
</p><p></p><p>WORK EXPERIENCE:
</p><ul><li>Four years&rsquo; supervisory experience, preferably in a union environment. Two years&rsquo; experience can be substituted for equivalent leadership experience in a community-based organization, professional association, or in a CPL lead worker capacity or equivalent.</li><li>
Two years&rsquo; experience working for an organization that provides community-based services, preferably in an urban setting.</li></ul><p></p><p><br>
TECHNICAL EXPERTISE:
</p><ul><li>Knowledge of library theory, standards, and best practices. General principles and objectives of information technology systems and programs.
</li><li>Accomplish goals and tasks through others by delegation, follow-up and oversight.
</li><li>Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.
</li><li>Experience working with all levels within an organization is required.</li><li>
Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
</li><li>Working with community leaders, public officials, and other community stakeholders is preferred.</li><li>
Experience managing budgets, resources and people is required.
</li><li>Experience in public library, public-sector, and a union environment is preferred.</li>
Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.<br>
<li>
</li></ul><p></p><p>LICENSES/CERTIFICATIONS REQUIRED:</p><p>
Driver License: Required</p><p>
Other License: N/A</p><p></p><p><br>
ESSENTIAL DUTIES AND RESPONSIBILITIES:
</p><p>Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:</p><ul><li>
Plan and manage the day-to-day operations of a Library branch.</li><li>
Coordinate, schedule, supervise, and assign work assignments to staff. Provide direct supervision of staff including orientation, training, discipline, and performance evaluations. Comply with collective bargaining agreement(s). Ensure staff provide exceptional customer service to Library patrons and visitors.
</li><li>Plan and implement programming.</li><li>
Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc. Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.
</li><li>Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.</li><li>
Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.</li><li>
Assure effective and respectful relations with all Library personnel, patrons, and community representatives.</li><li>
Assist in the development, implementation, and evaluation of branch services and programs.</li><li>
Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.
</li></ul><p></p><p>Perform other duties as assigned.</p><p></p><p><br>
To Apply; please attach a current/updated resume and CV</p><p>
EXTERNAL POSTING OPEN UNTIL FILLED</p></div>

PUBLIC SERVICES MANAGER II - GARDEN VALLEY CAMPUS

BAMA

<p>Bay Area Medical Academy (BAMA) is a woman-owned, and community-based healthcare training institution with locations in both San Francisco and San Jose. We offer Medical Assisting certification programs, with the ability to become certified in EKG and Phlebotomy, via continuing education courses. We strive for a world where everyone is given equal opportunities to succeed and move up the economic ladder and we believe that healthcare training is the best way to achieve this. Success in life is largely determined by the quality of education, but that doesn&rsquo;t necessarily mean a four-year degree. We want to level the playing field.</p><p><b>What Sets Us Apart:</b></p><p><b>Size</b>: We are a small school that can offer more personalized attention for each student.</p><p><b>Staff</b>: Our classes are taught by knowledgeable faculty and staff, with most having over twenty years of experience in critical healthcare roles.</p><p><b>Services: </b>We offer personalized resources and assistance for our students throughout their program, as well as career and employment related services for a lifetime!</p><p><b>Strong Relationships: </b>We maintain strong ties with medical facilities within the community, which has made us a leader in healthcare workforce education in the Bay Area</p><p><b>Certified B-Corp:</b> Committed to improving the quality of life in our communities!</p><p><b>Job Description: Student Supportive Services Manager </b></p><p><b>Position Title: Student Supportive Services Manager </b><br/><b>Reports To: Dean of Students / Executive Director </b><br/><b>FLSA Status: Exempt </b><br/><b>Location: San Francisco, CA</b><br/><b>Salary Range: $65,000 - $79,000 annually DOE </b></p><p><b>Position Summary </b></p><p>The <b>Student Supportive Services Manager</b> is responsible for continuous development of programs and services that <b>help students address non-academic barriers such as food access, housing stability, transportation, mental health referrals, and emergency needs. </b>The Manager oversees and coordinates the delivery of services for all students, supervises the Supportive Services Advisors, maintains case management systems and data tracking, and serves as a key liaison to community partners and workforce initiative agencies to ensure students receive comprehensive, coordinated support. Participate and contribute to leadership meetings and meetings with funders by providing reports and analysis of student barriers, as well as assessment of impact of various programs and services.</p><p><b>Key Responsibilities </b></p><p>Program &amp; Service Management</p><ul><li>Oversee daily operations of the supportive services department.</li><li>Develop new and manage existing programs that address basic needs and promote student persistence and success in the program with the goal of expanding our in-house services.</li><li>Maintain case management systems and ensure timely documentation of each interaction.</li><li>Ensure timely response to student requests.</li><li>Point-person for crisis response and early intervention for at-risk students.</li><li>Produce activity reports by category and by student as requested by management and funders.</li><li>Manage the availability of the hired licensed clinical worker/psychologist to meet the needs of the students.</li><li>Create workshops/hire providers to teach workshops on stress management, healthy relationships and/or financial literacy.</li></ul><p>Partnerships &amp; Collaboration</p><ul><li>Coordinate referrals and service connections with community-based organizations and public agencies.</li><li>Collaborate with external workforce initiative partners to support participants&rsquo; basic needs and retention.</li><li>Represent the organization in partner meetings and events.</li></ul><p>Supervision &amp; Team Support</p><ul><li>Supervise and support one Supportive Services Advisor.</li><li>Provide coaching, training, and guidance on student support practices.</li></ul><p>Reporting &amp; Compliance</p><ul><li>Track service utilization, outcomes, and program impact.</li><li>Prepare departmental reports and ensure compliance with confidentiality and FERPA standards.</li><li>Support grant reporting related to basic needs programs.</li></ul><p>Cross-Department Collaboration</p><ul><li>Work closely with academic, admissions, externship, and career services teams to coordinate student support efforts.</li><li>Contribute to student retention and wellness initiatives.</li></ul><p><b>Qualifications </b></p><p>Required</p><ul><li><b>Bachelor&rsquo;s degree in Social Work, Human Services, Public Health, Psychology, Education, or related field AND 2+ years of experience in case management, student services, or human services. OR Master's degree in Social Work, Human Services, Public Health, Psychology, Education, or related field.</b></li><li><b>Strong knowledge of community resources, public benefits, and housing/food security issues.</b></li><li>Experience supervising staff, interns, or volunteers is preferred, but not required.</li><li>Excellent communication, interpersonal, and organizational skills.</li></ul><p>Preferred</p><ul><li>Experience in postsecondary education or workforce development.</li><li>Familiarity with trauma-informed practices and crisis response.</li><li>Bilingual or multilingual skills.</li></ul><p>Job Type: Full-time</p><p>Pay: $65,000.00 - $79,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in San Francisco, CA 94108</p>

Student Supportive Services Manager - Education Industry

Michigan State University

<div></div><div><div><div><div><div><ul><li>East Lansing, Michigan, United States
</li> </ul></div><div></div><div><ul><li>Veterinary Medicine Dean 10046908
</li> </ul></div><div></div><div><ul><li>Area of Interest: Student Services/Student Affairs
</li> <div></div><li>Area of Interest: Veterinary/Animal Care
</li> <div></div><li>Full Time/Part Time: Full Time (90-100%)</li></ul><div></div><div><div><b><br>
</b></div>
 </div></div><div></div><div><ul><li>Support Staff
</li> </ul></div><div></div><div><ul><li>Opening on: Mar 18 2026
</li> <div></div><li>Closing at: Mar 31 2026 - 23:55 EDT
</li> </ul></div><div></div><div><ul><li>11
</li> </ul></div><div></div><div><ul><li>Salary Commensurate with Experience
</li> </ul></div><div></div><div><ul><li>College Of Veterinary Medicine
</li> <div></div><li>1117698</li></ul></div></div><div></div><div><div><div><b><br>
</b></div></div><div></div><div><b>
</b></div></div><div><h3 class="jobSectionHeader"><b>Position Summary</b></h3>
<p>
The Student Progression Case Manager is an operational staff position within the Office of Student Engagement and Success (SES) at the College of Veterinary Medicine (CVM). CVM is a close‑knit, student‑centered community committed to supporting learners from their earliest interest in veterinary medicine through graduation and entry into the profession. Working with CVM students offers the opportunity to engage with highly motivated, service‑oriented individuals in a collaborative and supportive academic environment.<br>
<br>
The Office of Student Engagement and Success provides comprehensive support across the full student lifecycle, including pre‑veterinary advising, admissions, scholarship administration, academic success, and student life. The Student Progression Case Manager will provide support in student enrollment, academic support logistics, and academic tracking within this integrated unit.<br>
<br>
As part of the Academic Success unit within the Office of Student Engagement and Success, the Student Case Manager for Student Progression coordinates support for DVM students navigating remediation, deferral, medical leave, dual-degree transitions, and other progression-related changes. This position serves as a central liaison among faculty, the Registrar&rsquo;s Office, Assistant Director of Academic Success, the Associate Dean of SES, university offices, and student support programs to ensure students receive timely and consistent guidance. The Case Manager also oversees peer tutoring coordination, manages grading logistics, supports academic recordkeeping, and contributes to accreditation reporting and compliance with institutional and regulatory policies.<br>
<br>
This position plays a critical role in operationalizing student records and support services, identifying and supporting at-risk students, and maintaining communications with students on leave from the academic program.</p>
<h3 class="jobSectionHeader"><b>
Minimum Requirements</b></h3>
<p>
Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Education, Health Education, Educational Administration or a related field; six months to one to year of related and progressively more responsible or expansive work experience and knowledge of curriculum in the area of coordination; word processing, database, spreadsheet and presentation software; or an equivalent combination of education and experience.</p>
<h3 class="jobSectionHeader"><b>
Desired Qualifications</b></h3>
<p>
The Student Progression Case Manager must work well independently and in team settings; candidate should be a problem solver, quick learner and have compassion for students and faculty; understanding of learning management systems.</p>
<h3 class="jobSectionHeader"><b>
Equal Employment Opportunity Statement</b></h3>
<p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.</p>
<h3 class="jobSectionHeader"><b>
Required Application Materials</b></h3>
<p>
Resume, Cover Letter, and the names and contact information for three professional references</p>
<h3 class="jobSectionHeader"><b>
Work Hours</b></h3>
<p>
STANDARD 8-5</p>
<h3 class="jobSectionHeader"><b>
Description of End Date</b></h3>
<p>
This position is funded for two years from date of hire with possible extension contingent upon funding renewal.</p>
<h3 class="jobSectionHeader"><b>
Website</b></h3>
<p>
https://cvm.msu.edu/</p>
<h3 class="jobSectionHeader"><b>
Remote Work Statement</b></h3>
<p>
MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.</p>
<h3 class="jobSectionHeader"><b>
Bidding eligibility ends March 24, 2026 at 11:55 P.M.</b></h3></div></div></div></div>

Curriculum Coordinator I

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