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marina harbour experience agent

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25164983
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Job Summary
 
 
 
 To directly supervise the cleanliness of the marina area, including members&rsquo; boats and hotel-owned equipment. During peak times of the week, the
 
 Marina Harbor Experience Agent
 
 will ensure that all members using the pontoon facility are attended to and will assist with mooring boats as they return. As the
 
 Marina Harbor Experience Agent
 
 , it is their responsibility to uphold high service standards throughout the marina. This role also includes coordinating and supplying all boat trips with required amenities such as fruits, beverages, and equipment. The agent will carry out minor repair and maintenance tasks on the dock and within the marina, including painting, cleaning, and garbage removal from the pontoon area.
 
 Marina Harbor Experience Agent will be responsible for tractor driving and boat launching and refilling the boats with proper tracking.
 
 The
 
 Marina Harbor Experience Agent
 
 will be required to work
 
 day and night shifts
 
 according to operational needs.
 
 
 
 Responsibilities
 
 
 
 The primary responsibilities of the role include:
 
 
 <ul>
 <li>
 Perform all tasks as detailed in daily task list
 </li>
 <li>
 Ensure that marina and equipment is clean on a daily basis according to The Ritz-Carlton Brand Standards
 </li>
 <li>
 Ensure that members boats are washed down after every use and cleaned once per week, as per boat owner contract
 </li>
 <li>
 Note and follow up on guest preferences and special requests
 </li>
 <li>
 Ensure that marina and water sports centre and its equipment, which also includes tractors, compressor etc are left in a clean condition at the end of each day
 </li>
 <li>
 All breakages and maintenance issues are reported in the marina log book each day, reported to Beach Club Manager and followed up with until resolved.
 </li>
 <li>
 Maintain pontoons with daily cleaning, repainting when necessary.
 </li>
 <li>
 Refuel members boats when requested and calculate payment
 </li>
 <li>
 Ensure that The Ritz-Carlton boat is always fueled and in a clean state for boat tours and trips
 </li>
 <li>
 Ensure that the Ski Boat is always fueled and clean for ski trips
 </li>
 <li>
 Ensure that any other boat owned by The Ritz-Carlton is Fueled and Clean ready for operation each day and at all times during the day
 </li>
 <li>
 Ensure marina workshop is always tidy and keep a correct inventory of all equipment
 </li>
 <li>
 Ensure that all boats in marina pontoon are secured
 </li>
 <li>
 Ensure that marina pontoon is always clean and tidy, that all hose pipe is neatly on service pedestals, all service pedestals are clean, fire boxes are cleaned box on inside and outside.
 </li>
 <li>
 Ensure the tractor is fully maintained and carefully driven inside the premises.
 </li>
 <li>
 Ensure all the fuel transaction made according to the company policy.
 </li>
 <li>
 Ensure wet reconciliation report is up to date monthly.
 
 
 </li>
 </ul>
 
 Water Sports
 
 
 
 <ul>
 <li>
 Handle requests for water sport hire and ensure safety standards are implemented
 </li>
 <li>
 Take payment and give receipts for all hired equipment
 </li>
 <li>
 Ensure that The Ritz-Carlton Water sport equipment, which includes the tour boat, is always clean and ready for guests.
 </li>
 <li>
 All breakages and maintenance issues are reported in the marina log book each day and followed up with until resolved.
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Ensure that all relevant information is provided to guests and colleagues
 </li>
 <li>
 Ensure that all communication with guests and colleagues is complete, accurate, engaging and positive.
 </li>
 <li>
 Maintain confidentiality of all guest information
 </li>
 <li>
 Attend daily line-ups and communicate all challenges and successes with the rest of the team
 </li>
 <li>
 Promptly, accurately and consistently report all guest incidents and how they were solved
 </li>
 <li>
 Attend designated meetings
 </li>
 <li>
 Act as the point of contact for other departments during the shift for all marina and water sport related issues
 </li>
 <li>
 Ensure and emphasize prompt solutions and reporting of any guest incidents during the shift. Ensure the that the challenge is escalated to Manager if need be and ensure that all such incidents are discussed in the next line-up and in departmental meeting
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 Assist other Sports Club areas as and when needed
 </li>
 <li>
 Assist with other recreational activities as and when required
 </li>
 <li>
 Perform all tasks as detailed in daily task list
 </li>
 <li>
 Maintain cleanliness and tidiness of work area of all times
 </li>
 <li>
 Participate in related project teams
 
 
 </li>
 </ul>
 PROFILE
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Must have a minimum of 2 years Recreation experience and 3 years in a leadership role.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School Graduate
 </li>
 <ul>
 <li>
 Basic First Aid certificate
 
 </li>
 </ul>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Ability to clearly communicate with proper grammar in English to the guests&rsquo; understanding.
 </li>
 <li>
 Ability to provide legible communication.
 </li>
 <li>
 2-Years experience in leadership role
 </li>
 <li>
 1-Year of experience in hotel industry.
 </li>
 <li>
 Hold a current certification in CPR.
 </li>
 <li>
 Bahrain Driver&rsquo;s License (heavy vehicle)
 </li>
 <ul>
 <li>
 Ability to maintain hotel&rsquo;s standards, policies and procedures
 </li>
 <li>
 Tractor driver
 </li>
 <li>
 Good command of English language &ndash; spoken
 
 </li>
 </ul>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
</div>

Marina Harbour Experience Agent

<div>Additional Information 
Job Number25164983 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
<div>JOB SUMMARY
To directly supervise the cleanliness of the marina area, including members&rsquo; boats and hotel-owned equipment. During peak times of the week, the Marina Harbor Experience Agent will ensure that all members using the pontoon facility are attended to and will assist with mooring boats as they return. As the Marina Harbor Experience Agent, it is their responsibility to uphold high service standards throughout the marina. This role also includes coordinating and supplying all boat trips with required amenities such as fruits, beverages, and equipment. The agent will carry out minor repair and maintenance tasks on the dock and within the marina, including painting, cleaning, and garbage removal from the pontoon area. Marina Harbor Experience Agent will be responsible for tractor driving and boat launching and refilling the boats with proper tracking. The Marina Harbor Experience Agent will be required to work day and night shifts according to operational needs.</div> 
<div>RESPONSIBILITIES
The primary responsibilities of the role include: 

</div> 
<div><ul><li>Perform all tasks as detailed in daily task list</li>
<li>Ensure that marina and equipment is clean on a daily basis according to The Ritz-Carlton Brand Standards</li>
<li>Ensure that members boats are washed down after every use and cleaned once per week, as per boat owner contract</li>
<li>Note and follow up on guest preferences and special requests</li>
<li>Ensure that marina and water sports centre and its equipment, which also includes tractors, compressor etc are left in a clean condition at the end of each day</li>
<li>All breakages and maintenance issues are reported in the marina log book each day, reported to Beach Club Manager and followed up with until resolved.</li>
<li>Maintain pontoons with daily cleaning, repainting when necessary.</li>
<li>Refuel members boats when requested and calculate payment</li>
<li>Ensure that The Ritz-Carlton boat is always fueled and in a clean state for boat tours and trips</li>
<li>Ensure that the Ski Boat is always fueled and clean for ski trips</li>
<li>Ensure that any other boat owned by The Ritz-Carlton is Fueled and Clean ready for operation each day and at all times during the day</li>
<li>Ensure marina workshop is always tidy and keep a correct inventory of all equipment</li>
<li>Ensure that all boats in marina pontoon are secured</li>
<li>Ensure that marina pontoon is always clean and tidy, that all hose pipe is neatly on service pedestals, all service pedestals are clean, fire boxes are cleaned box on inside and outside.</li>
<li>Ensure the tractor is fully maintained and carefully driven inside the premises.</li>
<li>Ensure all the fuel transaction made according to the company policy.</li>
<li>Ensure wet reconciliation report is up to date monthly.</li></ul> 
Water Sports
<ul><li>Handle requests for water sport hire and ensure safety standards are implemented</li>
<li>Take payment and give receipts for all hired equipment</li>
<li>Ensure that The Ritz-Carlton Water sport equipment, which includes the tour boat, is always clean and ready for guests.</li>
<li>All breakages and maintenance issues are reported in the marina log book each day and followed up with until resolved.</li></ul> 

Communication
<ul><li>Ensure that all relevant information is provided to guests and colleagues</li>
<li>Ensure that all communication with guests and colleagues is complete, accurate, engaging and positive.</li>
<li>Maintain confidentiality of all guest information</li>
<li>Attend daily line-ups and communicate all challenges and successes with the rest of the team</li>
<li>Promptly, accurately and consistently report all guest incidents and how they were solved</li>
<li>Attend designated meetings</li>
<li>Act as the point of contact for other departments during the shift for all marina and water sport related issues</li>
<li>Ensure and emphasize prompt solutions and reporting of any guest incidents during the shift. Ensure the that the challenge is escalated to Manager if need be and ensure that all such incidents are discussed in the next line-up and in departmental meeting</li></ul> 
Other
<ul><li>Assist other Sports Club areas as and when needed</li>
<li>Assist with other recreational activities as and when required</li>
<li>Perform all tasks as detailed in daily task list</li>
<li>Maintain cleanliness and tidiness of work area of all times</li>
<li>Participate in related project teams</li></ul> 
</div> 
PROFILE
Experience
<ul><li>Must have a minimum of 2 years Recreation experience and 3 years in a leadership role.</li></ul> 
Education
<ul><li>High School Graduate
<ul><li>Basic First Aid certificate</li></ul></li> 
</ul>Required Skills
<ul><li>Ability to clearly communicate with proper grammar in English to the guests&rsquo; understanding.</li>
<li>Ability to provide legible communication.</li>
<li>2-Years experience in leadership role</li>
<li>1-Year of experience in hotel industry.</li>
<li>Hold a current certification in CPR.</li>
<li>Bahrain Driver&rsquo;s License (heavy vehicle)
<ul><li>Ability to maintain hotel&rsquo;s standards, policies and procedures</li>
<li>Tractor driver</li>
<li>Good command of English language &ndash; spoken</li></ul></li> 
</ul>#LI-NS1</div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div> 
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div> 
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Braxtone Group

<div>
 
 Brief Descriptionof Job Function
 
 
 
 The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
 
 
 This role requires an individual who is self-motivated with high levels of energy and drive. The Call
 
 
 Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
 
 
 <ul>
 <li>
 DUTIES ACTUALLY PERFORMED BY THIS POSITION:
 </li>
 <li>
 Answer all calls within 2 rings
 </li>
 <li>
 Cordial and positive tone of voice in all calls
 </li>
 <li>
 Focus on needs of the customer and provide for their queries and requests
 </li>
 <li>
 Sell, up-sell and cross-sell different products and services to the customer
 </li>
 <li>
 Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
 </li>
 <li>
 Data entry
 </li>
 <li>
 Filing and documentation management
 </li>
 <li>
 Updating information and ensuring accuracy of data records
 </li>
 <li>
 ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
 </li>
 <li>
 Minimum of high school certification
 </li>
 <li>
 Diploma and some form of work experience is preferred
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Good selling skills
 </li>
 <li>
 Positive energy and teamwork ethos
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Strong English language
 </li>
 <li>
 Good understanding of the services
 </li>
 <li>
 Be highly computer literate, particularly in Microsoft Office Products.
 </li>
 <li>
 Targets
 
 
 </li>
 </ul>
 Key performance indicators and targets to be agreed.
 
 
 <ul>
 <li>
 Commission or incentives
 
 
 </li>
 </ul>
 
 Commissions Or Incentives To Be Agreed. Important Notes
 
 
 
 <ul>
 <li>
 Commission is only payable if all KPI targets are achieved.
 </li>
 <li>
 Typical Working Conditions
 
 
 </li>
 </ul>
 Normal Working Hours40 hours a week
 
 
 Working Timing is rotating shift.
 
 
 Work may require occasional weekend and/or evening work
</div>

Customer Service Representative

Jumeirah Group

<div><div>Reservation Agent - Reservations &amp; Communication - Jumeirah Gulf of Bahrain - (2500002N)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers. 


About Jumeirah Gulf of Bahrain

Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa. 


About the Job
An exciting opportunity has arisen for a Reservation Agent to join Jumeirah Gulf of Bahrain.

The main duties and responsibilities of this role include:
<ul><li>Have full and up to date knowledge of the hotel products and services.</li>
<li>Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller&rsquo;s needs using a client orientated approach.</li>
<li>Check arrival reports: 48 hours prior to arrival and 5 days prior to arrival.</li>
<li>Handle all reservations through different channels (via email/ fax/telephone/ website) efficiently. Prepare Pro Forma invoices as requested by accounts.</li>
<li>Actively participate in maximising revenue through up-selling.</li>
<li>Follow up on non-guaranteed and waitlisted bookings.</li></ul> 


About You

The ideal candidate for this position will have the following experience and qualifications:
<ul>
<li>Previous Experience in form of cross trainings or internships in reservations, revenue or sales department</li>
<li>Good knowledge of Opera PMS</li>
<li>Intermediate computer skills (Microsoft Office)</li>
<li>Handle shift responsibilities in the absences of the reservation&rsquo;s coordinator, Assist newly joined colleagues on the job duties of a Room Reservations Sales Agent</li>
<li>A minimum of 1 year work experience for a luxury hotel.</li></ul> 


About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:
<ul><li>Opportunities for internal mobility within our global network</li></ul>
<ul><li>Colleague discounts on food, beverage, and hotel stays worldwide</li></ul>
<ul><li>Health care and insurance benefits</li></ul>
<ul><li>Locally competitive tax-free salary and incentive structure</li></ul><div> 
</div></div><div>
Primary Location: Bahrain-Manama</div><div>
Job: Reservations &amp; Telephones</div><div>
Organization: MEASA Region [Main]</div><div>
Job Posting: Oct 22, 2025, 7:58:25 AM</div></div>

Reservation Agent - Reservations & Communication - Jumeirah Gulf of Bahrain

<div>
 
 Role Purpose
 
 
 
 Responsible for the budget targets and strategy execution of the Consumer Lines business and to design, implement, and manage a fully functional telesales business unit that is focused on strong retention of existing customers, continuously converts a large customer database into qualified leads and closed sales, and adding new leads to the database, through structured processes, data-driven automation, and an empowered telesales team.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Business Unit Setup
 </li>
 <li>
 Establish the telesales division structure, staffing, and performance framework.
 </li>
 <li>
 Develop operational workflows covering data intake, qualification, lead management, and sales conversion.
 </li>
 <li>
 Define and implement KPIs and dashboards to measure conversion, productivity, and ROI.
 </li>
 <li>
 Data &amp; Lead Management
 </li>
 <li>
 Build a continuous data funnel: develop partnerships and campaigns to acquire fresh data daily.
 </li>
 <li>
 Supervise data cleaning, enrichment, and qualification processes through lead generation agents.
 </li>
 <li>
 Implement systems to automate lead tracking and scheduling based on renewal dates and expiry patterns.
 </li>
 <li>
 Lead Generation &amp; Automation
 </li>
 <li>
 Manage lead generation agents responsible for outbound calls to validate customer information and qualify prospects.
 </li>
 <li>
 Design and oversee the automation of lead scoring, segmentation, and pipeline movement.
 </li>
 <li>
 Ensure compliance with PDPL and data privacy regulations in all data handling and outreach activities.
 </li>
 <li>
 Telesales Operations
 </li>
 <li>
 Develop call scripts, objection-handling frameworks, and sales sequences tailored for motor insurance customers.
 </li>
 <li>
 Manage telesales agents who contact qualified leads based on policy renewal cycles to close sales.
 </li>
 <li>
 Annual training program for the Telesales team
 </li>
 <li>
 Drive performance through coaching, daily huddles, and continuous improvement of talk tracks and sales playbooks.
 </li>
 <li>
 Performance &amp; Reporting
 </li>
 <li>
 Analyze conversion metrics, agent productivity, and campaign effectiveness.
 </li>
 <li>
 Generate performance reports and actionable insights for management.
 </li>
 <li>
 Recommend process or technology improvements to increase efficiency and customer satisfaction.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Insurance, or a related field.
 </li>
 <li>
 Certification in telesales management or CRM systems (preferred).
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 5&ndash;7 years of experience in telesales management within insurance or financial services.
 </li>
 <li>
 Proven track record of setting up or managing a telesales operation for motor insurance or related personal lines.
 </li>
 <li>
 Strong understanding of lead generation, CRM automation, data funnels, and outbound telesales processes.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Excellent leadership and team development skills.
 </li>
 <li>
 Strong knowledge of CRM and telesales systems (e.g., HubSpot, Zoho, Salesforce, custom solutions, etc).
 </li>
 <li>
 Analytical mindset with experience using dashboards, metrics, and performance tools.
 </li>
 <li>
 Fluent in English. Arabic is an advantage.
 </li>
 <li>
 Strong communication, motivational, and coaching skills.
 
 
 </li>
 </ul>
 
 KPIs / Success Metrics
 
 
 
 <ul>
 <li>
 Growth in qualified lead volume.
 </li>
 <li>
 Lead-to-sale conversion rate.
 </li>
 <li>
 Cost per acquisition.
 </li>
 <li>
 Agent productivity (calls per day, talk time, conversion).
 </li>
 <li>
 Database growth and renewal retention rates.
 </li>
 </ul>
</div>

Tele-sales Manager

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 Reservation Agent
 
 
 to join Jumeirah Gulf of Bahrain.
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Have full and up to date knowledge of the hotel products and services.
 </li>
 <li>
 Ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller&rsquo;s needs using a client orientated approach.
 </li>
 <li>
 Check arrival reports: 48 hours prior to arrival and 5 days prior to arrival.
 </li>
 <li>
 Handle all reservations through different channels (via email/ fax/telephone/ website) efficiently. Prepare Pro Forma invoices as requested by accounts.
 </li>
 <li>
 Actively participate in maximising revenue through up-selling.
 </li>
 <li>
 Follow up on non-guaranteed and waitlisted bookings.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience in form of cross trainings or internships in reservations, revenue or sales department
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 Handle shift responsibilities in the absences of the reservation&rsquo;s coordinator, Assist newly joined colleagues on the job duties of a Room Reservations Sales Agent
 </li>
 <li>
 A minimum of 1 year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Job
 
 
 
 Reservations &amp; Telephones
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Oct 22, 2025, 4:58:25 PM
</div>

MASHAHED TRAVEL AND TOURISM

We are looking for a Part-Time Sales Agent (Urdu Speaking) for our travel agency (Mashahed Travel &amp; Tourism)Job Responsibilities:<ul><li>Sells and coordinates transportation, accommodations, insurance, tours, and activities.</li><li>Meets with clients to determine travel needs, budgets, and preferences.</li><li>Conducts research on destinations and industry trends.</li><li>Contributes to agency efforts by accomplishing related tasks as needed.</li><li>Updated Daily/Weekly/Monthly Sales reports based on the management needs.</li><li>Assist the reservation team with their tasks when it&rsquo;s needed.</li></ul>We are offering a part-time job with a fixed salary, + incentive.No accommodation nor transportation is being provided.Skills &amp; Qualifications:<ul><li>&lrm;Urdu Speaking is a must.</li><li>With 1 year experience in the same field. (preferred)</li><li>Strong sales and interpersonal skills.</li><li>Persuasive and able to negotiate effectively.</li><li>Detail-oriented and highly organized.</li><li>Has excellent knowledge in using Microsoft Office.</li><li>Strong ability to manage time and prioritize tasks.</li><li>Ability to speak languages in addition to English. (preferred)</li></ul>Job Type: Part-timePay: From BD120.000 per monthExpected hours: No less than 24 per weekLanguage:<ul><li>Urdu (Required)</li></ul>

Part Time: Travel Sales Agent (Urdu)

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Part Time: Travel Sales Agent (Urdu)