market access manager

Eli Lilly and Company

<div>
 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.
 
 
 
 Location:
 
 
 
 Qatar
 
 
 
 Reporting To
 
 
 
 Access Lead, Gulf
 
 
 
 Purpose
 
 
 
 Lilly has a legacy spanning over 150 years and is steadfast in its commitment to create high-quality medicines for patients. Grounded in our values of Integrity, Excellence, and Respect for People, we infuse these principles into every facet of our daily work. With a rich history of pioneering research and development, Lilly stands at the forefront of groundbreaking opportunities.
 
 
 In the Gulf region, we are on the brink of an era of remarkable growth, one that aligns with our primary mission to unite caring with discovery to make life better for people around the world. As we embark on this exciting journey, the dedicated individuals at Lilly are positioned at the heart of our mission, driving us forward to realize our commitments to customers and patients. Recently, we were honored with the prestigious Great Place to Work award. This accolade is not just a testament to our organization&rsquo;s achievements, but it also shines a spotlight on our steadfast commitment to our employees.
 
 
 The Access Manager is a Business to Payer (B2P) position charged with gaining and maintaining formulary access for the Lilly product portfolio within a respective geographic market in public sector. The Access Manager will be responsible for working with payer customers within the respective geography to address issues that impact Lilly products throughout the product lifecycle and in a long-term customer horizon (3-5 years). The Access Manager is also responsible for working with internal Teams, Government Affairs, and field Sales teams to identify and solve issues impacting the utilization of Lilly products. The Access Manager will work closely with the sales force to ensure awareness of access issues impacting their business as well as to maximize pull through opportunities. Access Manager proactively leads the ongoing dialogue with local healthcare authorities, building strategic relationships with payers as well as those key thought leaders and influencers who interact with payers. The Access Manager is expected to have the ability to be proficient in market and payer knowledge, business case development and contract negotiation and administration.
 
 
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 A bachelor's degree is required.
 </li>
 <li>
 Minimum of 5 years' experience in Sales or Account Management.
 </li>
 <li>
 Qatar experience is a must.
 </li>
 <li>
 Market access experience is a plus.
 </li>
 <li>
 Excellent implementation skills.
 </li>
 <li>
 Sound negotiation and decision-making within contracting parameters.
 </li>
 <li>
 Strong communication skills (written and oral in local language and in English).
 </li>
 <li>
 Strong analytical, planning and organizational skills.
 </li>
 <li>
 Proven ability to thrive in complex selling situations.
 </li>
 <li>
 Demonstrated leadership.
 </li>
 <li>
 Understanding of principles in health economics.
 </li>
 <li>
 Deep knowledge of local political dynamics, and deep knowledge of payer marketplace.
 
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 
 Institutional Access
 
 
 
 <ul>
 <li>
 Responsible for gaining and maintaining formulary access and reimbursement for Lilly products in validated accounts, including:
 </li>
 <li>
 Establish Account Plans, including SWOT and opportunity plan, for each prioritized account.
 </li>
 <li>
 Define and implement a quarterly access plan in accordance with affiliate priorities &amp; business goals.
 </li>
 <li>
 Establish key relationships within targeted accounts in order to identify and address customer explicit needs and to influence customer decision processes.
 </li>
 <li>
 Develop internal champions within validated accounts to advocate for access to Lilly products.
 </li>
 <li>
 Implement and deliver Payer Value Messages and interventions to meet/exceed customer needs.
 </li>
 <li>
 Create awareness and agreement with Key Thought Leaders in order to gain/maintain formulary access and reimbursement for Lilly products in validated accounts.
 
 
 
 </li>
 </ul>
 
 Contracting Strategy &amp; Implementation
 
 
 
 <ul>
 <li>
 Manage the negotiations for Lilly portfolio with payers by using financial and legal knowledge.
 </li>
 <li>
 Demonstrate competency in the use of business analytics to evaluate profit/loss of business deals.
 </li>
 <li>
 Create and develop quantitative business cases to support contracting efforts in partnership with Affiliate finance team.
 </li>
 <li>
 Make sound contracting decisions within contracting parameters provided (including terms, conditions, rates).
 
 
 
 </li>
 </ul>
 
 Cross-functional Integration
 
 
 
 <ul>
 <li>
 Coordinate and communicate account strategies and tactics with cross-functional Payer teams.
 </li>
 <li>
 Drive Lilly brand sales growth and appropriate utilization in validated accounts in conjunction with local sales teams.
 </li>
 <li>
 Collaborate closely with cross functional teams; Sales, Marketing, medical, Regulatory, Finance, supply chain and B2B to achieve the business objectives.
 </li>
 <li>
 Address local market dynamics and trends in conjunction with appropriate Lilly colleagues.
 </li>
 <li>
 Act as the internal expert on local Health Care Systems and their evolutions.
 </li>
 <li>
 Act as the channel of the voice of the payer: ensure payer customer insights are well communicated internally.
 
 
 
 </li>
 </ul>
 Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
 
 
 Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
 
 
 #WeAreLilly
</div>

Manager - Access, Qatar

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Market Access
Job Sub Function:
Reimbursement
Job Category:
People Leader
All Job Posting Locations:
Houston, Texas, United States of America
Job Description:
About Innovative Medicine
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
Johnson &amp; Johnson Innovative Medicine&rsquo;s Patient Engagement and Customer Solutions (PECS) team is recruiting for a Field Reimbursement Manager which will be a field-based position that will include the Houston North, The Woodlands and Spring territories.
PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.
Job Description:
An important aspect of patient&rsquo;s unmet need includes helping them start and stay on their medicine for the best chance at treatment success. The Patient Engagement and Customer Solutions (PECS) organization serves patients, during their treatment journey with Janssen therapies, to help overcome challenges to fulfillment, on-boarding, and adherence.
The Field Reimbursement Manager (FRM) is responsible for serving as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs), and their office staff, with respect to patient access to J&amp;J Immunology therapies. This role involves investing time (up to 50%) on-site with HCPs, assessing their education needs and facilitating collaboration with various stakeholders.
A Day in the Life
Every patient&rsquo;s healthcare experience is unique - shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop treatment is overwhelming. J&amp;J recognizes this, and wants to create an experience that is personalized, helpful, and hopeful.
Primary Responsibilities:
Primary responsibilities include the following. Other duties may be assigned.<ul><li>
Educate HCPs on product coverage, prior authorizations and appeals, reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.) for core and launch products.</li><li>
Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team.</li><li>
Act with a sense of urgency to address critical access and affordability issues for patients.</li><li>
Partner with managed care colleagues to understand current policies and potential future changes.</li><li>
Conduct field-based reimbursement and access support, education and creative problem-solving aligned to FRM Rules of Engagement</li><li>
Build strong, trust-based relationships with customers in all assigned Immunology accounts.</li><li>
Manage territory logistics, routing, and account business planning.</li><li>
Maintain and grow knowledge of national, regional, local, and account market dynamics including coverage and coding requirements.</li><li>
Grow the knowledge of hub and specialty distribution channels to improve practice and patient support needs.</li><li>
Collaborate with internal J&amp;J departments such as marketing, sales, medical science, SCG, IBG, HCC, and PECS. Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial).</li><li>
Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.</li></ul>
Market Access Expertise:<ul><li>
Extensive knowledge of medication access channels (i.e., pharmacy and medical benefits including buy &amp; bill and/or assignment of benefit (AOB) across multiple sites of care</li><li>
Remains current on and anticipates changes in product coverage and access knowledge, marketplace conditions, and stakeholder practices to deliver the most effective delivery of approved materials.</li><li>
Understands and adapts to the changing healthcare ecosystem to customize resourcing and messaging to HCPs and HCP staff</li></ul>
Qualifications:
REQUIRED<ul><li>
Bachelor&rsquo;s degree (preferably in healthcare or business/public administration). An advanced business degree (MBA), or public health (MPH) is preferred.</li><li>
Minimum of 5 years of relevant professional experience</li><li>
Account Management and/or Reimbursement experience working in the hospital and/or provider office setting, building strong customer relationship.</li><li>
Demonstrated expertise with both pharmacy and medical/buy &amp; bill benefits (as applicable), coding, and billing.</li><li>
Reimbursement or relevant managed care experience (revenue cycle, buy-and-bill, prior authorization, coding, and appeals processes)</li><li>
Ability to establish relationships, collaborate, and influence across a matrix organization.</li><li>
Problem-solving ability to navigate challenging access scenarios and identifies solutions in a timely and efficient manner.</li><li>
Experience in working with patient support HUB services.</li><li>
Valid US driver&rsquo;s license and a driving record in compliance with company standards</li><li>
Ability to consistently maintain up to 50% travel.</li><li>
Permanent residence in the listed territory</li></ul>
Preferred<ul><li>
Immunology disease state experience</li><li>
Advanced degree and/or relevant certifications in prior authorization and/or billing and coding</li><li>
Strong market access acumen as it relates to payer approval processes and business acumen.</li><li>
Understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement of pharmaceutical and biotechnology products</li><li>
Excellent technical knowledge and expertise in payer policy, including all elements of reimbursement (coding, coverage, and payment) is preferred.</li><li>
Demonstrated competence with salesforce.com CRM use, Microsoft Word, and Excel</li></ul>
#FRM2026
#LI-Remote
Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson &amp; Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Account Management, Analytical Reasoning, Competitive Landscape Analysis, Compliance Management, Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Inclusive Leadership, Leadership, Market Access Reimbursement, Market Opportunity Assessment, Operational Excellence, Performance Measurement, Pricing Strategies, Relationship Building, Strategic Thinking, Team Management</div>

Field Reimbursement Manager (Immunology Dermatology)– (Houston North) – Johnson & Johnson HCS, Inc.

Agios Pharmaceuticals

<div><div>Patient Support Manager, Market Access (Detroit) 
Who we are:
At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture &ndash; one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion &ndash; because our differences shape how we hire, collaborate, and innovate. Our team&rsquo;s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific &ndash; it&rsquo;s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. 
The impact you will make:
Agios Pharmaceuticals is searching for a dynamic Patient Support Manager (PSM) to join our growing Market Access team. We want someone who cares about this important work, and who&rsquo;s driven to connect to our mission of helping Sickle Cell patients. The Sickle Cell Patient Support Manager is responsible for coordinating comprehensive care for patients living with sickle cell disease. This role focuses on improving patient outcomes through education, care coordination, access support, and collaboration with healthcare providers and community resources. The Patient Support Manager serves as a key advocate for patients, ensuring timely access to treatment, adherence to care plans, and a high-quality patient experience. The Patient Support Manager will report to the regional Senior Manager Patient Access and Reimbursement Services. 
What you will do:<ul><li>
Contribute to the success of a best-in-class patient services program to support Agios&rsquo; Commercial Vision Mission</li><li>
Maintain long-term relationships with patients, caregivers, families, and HCPs to proactively identify and address new and ongoing barriers to access an ultra-rare drug</li><li>
Fosters collaborative relationships with Agios field-based and home-office teams to ensure One Agios unified approach to supporting patient access and brand strategy</li><li>
Exceed in delivering positive patient experience by assessing patient needs and develop action plans that identify and troubleshoot future access barriers to support treatment initiation and ensure continuation of the patient&rsquo;s treatment journey</li><li>
Help patients make connections with other patients and serve as the &ldquo;face of Agios&rdquo; at patient meetings and industry conferences</li><li>
Effectively shares reimbursement and other knowledge with customers and internal team members through collaboration and consultation for complex patient case studies</li><li>
Maintains comprehensive understanding of the access process, navigation of health care systems, insurance plans, payer trends, and internal/external patient and financial assistance programs</li><li>
Apply program business rules and work instructions to deliver uniform, consistent and sustainable service experience for patients</li><li>
Maintain confidentiality of patient health information and act in compliance with all laws, regulations and Agios policies.</li><li>
Demonstrates and maintains a high level of business acumen, understanding of Agios&rsquo; business model, and the role of the patient support manager in commercializing the business and driving initiatives to meet company goals</li><li>
Consistently leverages CRM reporting tools and data analytics to make strategic decisions about their territory and prioritize patient and customer needs</li><li>
Is proficient in the use of Customer Relationship Management tool</li><li>
Approaches patient and caregiver interactions with empathy, cultural humility, and an understanding of the lived experience and historical challenges faced by individuals with a rare disease</li><li>
Applies a trauma‑informed approach to patient engagement, recognizing the impact of chronic pain, repeated healthcare interactions, and historical inequities on patient trust and decision‑making</li><li>
Exceed in delivering a positive, dignified patient experience by building trust, actively listening, and addressing patient needs with compassion and urgency</li></ul> 
What you bring:<ul><li>
Bachelor&rsquo;s degree required. Health Care/Social Work/Nursing (or related field) a plus.</li><li>
Minimum of five (5) years of experience directly related to patient service or market access (e.g., case management) in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus.</li><li>
Knowledge of private payer, Medicare Part D and Medicaid structure, systems, and reimbursement process</li><li>
Knowledge of benefit verification and prior authorization process for oral products</li><li>
Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com</li><li>
Ability to proficiently use Microsoft Excel, Outlook, and Word</li><li>
Ability to work independently and manage competing priorities</li><li>
Experience working in cross-functional teams and effective in influencing without authority</li><li>
Possess strong written and verbal communication skills, exceptional listening, critical thinking, and problem solving</li><li>
This position may require ability to travel within the US up to 15%</li></ul> 
Preferred Qualifications<ul><li>
Rare, ultra rare, or genetic disease experience</li><li>
Located in the Central region</li></ul> 
Concerned that you don&rsquo;t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other&rsquo;s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you&rsquo;re excited about this role but your previous experience doesn&rsquo;t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! 
Work Location:
Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.. 
What we will give you:<ul><li>
Deliberate Development. Your professional growth as one of our top priorities.</li><li>
Flexibility. We&rsquo;re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you&rsquo;re at your best, we&rsquo;re at our best.</li><li>
Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.</li><li>
Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.<ul><li>
The current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.</li></ul></li><li>
Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.</li><li>
Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We&rsquo;re continuously looking to improve the inclusivity of our workforce.</li><li>
Commitment to community. We&rsquo;re an active participant in the communities that surround us &ndash; the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.</li></ul> 
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.</div></div>

Patient Support Manager, Market Access (Detroit)

<div><div>Patient Support Manager, Market Access (Mid-Atlantic) 
Who we are:
At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture &ndash; one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion &ndash; because our differences shape how we hire, collaborate, and innovate. Our team&rsquo;s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific &ndash; it&rsquo;s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. 
The impact you will make:
Agios Pharmaceuticals is searching for a dynamic Patient Support Manager (PSM) to join our growing Market Access team. We want someone who cares about this important work, and who&rsquo;s driven to connect to our mission of helping Sickle Cell patients. The Sickle Cell Patient Support Manager is responsible for coordinating comprehensive care for patients living with sickle cell disease. This role focuses on improving patient outcomes through education, care coordination, access support, and collaboration with healthcare providers and community resources. The Patient Support Manager serves as a key advocate for patients, ensuring timely access to treatment, adherence to care plans, and a high-quality patient experience. The Patient Support Manager will report to the regional Senior Manager Patient Access and Reimbursement Services. 
What you will do:<ul><li>
Contribute to the success of a best-in-class patient services program to support Agios&rsquo; Commercial Vision Mission</li><li>
Maintain long-term relationships with patients, caregivers, families, and HCPs to proactively identify and address new and ongoing barriers to access an ultra-rare drug</li><li>
Fosters collaborative relationships with Agios field-based and home-office teams to ensure One Agios unified approach to supporting patient access and brand strategy</li><li>
Exceed in delivering positive patient experience by assessing patient needs and develop action plans that identify and troubleshoot future access barriers to support treatment initiation and ensure continuation of the patient&rsquo;s treatment journey</li><li>
Help patients make connections with other patients and serve as the &ldquo;face of Agios&rdquo; at patient meetings and industry conferences</li><li>
Effectively shares reimbursement and other knowledge with customers and internal team members through collaboration and consultation for complex patient case studies</li><li>
Maintains comprehensive understanding of the access process, navigation of health care systems, insurance plans, payer trends, and internal/external patient and financial assistance programs</li><li>
Apply program business rules and work instructions to deliver uniform, consistent and sustainable service experience for patients</li><li>
Maintain confidentiality of patient health information and act in compliance with all laws, regulations and Agios policies.</li><li>
Demonstrates and maintains a high level of business acumen, understanding of Agios&rsquo; business model, and the role of the patient support manager in commercializing the business and driving initiatives to meet company goals</li><li>
Consistently leverages CRM reporting tools and data analytics to make strategic decisions about their territory and prioritize patient and customer needs</li><li>
Is proficient in the use of Customer Relationship Management tool</li><li>
Approaches patient and caregiver interactions with empathy, cultural humility, and an understanding of the lived experience and historical challenges faced by individuals with a rare disease</li><li>
Applies a trauma‑informed approach to patient engagement, recognizing the impact of chronic pain, repeated healthcare interactions, and historical inequities on patient trust and decision‑making</li><li>
Exceed in delivering a positive, dignified patient experience by building trust, actively listening, and addressing patient needs with compassion and urgency</li></ul> 
What you bring:<ul><li>
Bachelor&rsquo;s degree required. Health Care/Social Work/Nursing (or related field) a plus.</li><li>
Minimum of five (5) years of experience directly related to patient service or market access (e.g., case management) in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus.</li><li>
Knowledge of private payer, Medicare Part D and Medicaid structure, systems, and reimbursement process</li><li>
Knowledge of benefit verification and prior authorization process for oral products</li><li>
Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com</li><li>
Ability to proficiently use Microsoft Excel, Outlook, and Word</li><li>
Ability to work independently and manage competing priorities</li><li>
Experience working in cross-functional teams and effective in influencing without authority</li><li>
Possess strong written and verbal communication skills, exceptional listening, critical thinking, and problem solving</li><li>
This position may require ability to travel within the US up to 15%</li></ul> 
Preferred Qualifications<ul><li>
Rare, ultra rare, or genetic disease experience</li><li>
Located in the Central region</li></ul> 
Concerned that you don&rsquo;t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other&rsquo;s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you&rsquo;re excited about this role but your previous experience doesn&rsquo;t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! 
Work Location:
Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.. 
What we will give you:<ul><li>
Deliberate Development. Your professional growth as one of our top priorities.</li><li>
Flexibility. We&rsquo;re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you&rsquo;re at your best, we&rsquo;re at our best.</li><li>
Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.</li><li>
Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.<ul><li>
The current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.</li></ul></li><li>
Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.</li><li>
Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We&rsquo;re continuously looking to improve the inclusivity of our workforce.</li><li>
Commitment to community. We&rsquo;re an active participant in the communities that surround us &ndash; the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.</li></ul> 
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.</div></div>

Patient Support Manager, Market Access (Mid Atlantic)

<div><div>Patient Support Manager, Market Access (Texas) 
Who we are:
At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture &ndash; one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion &ndash; because our differences shape how we hire, collaborate, and innovate. Our team&rsquo;s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific &ndash; it&rsquo;s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. 
The impact you will make:
Agios Pharmaceuticals is searching for a dynamic Patient Support Manager (PSM) to join our growing Market Access team. We want someone who cares about this important work, and who&rsquo;s driven to connect to our mission of helping Sickle Cell patients. The Sickle Cell Patient Support Manager is responsible for coordinating comprehensive care for patients living with sickle cell disease. This role focuses on improving patient outcomes through education, care coordination, access support, and collaboration with healthcare providers and community resources. The Patient Support Manager serves as a key advocate for patients, ensuring timely access to treatment, adherence to care plans, and a high-quality patient experience. The Patient Support Manager will report to the regional Senior Manager Patient Access and Reimbursement Services. 
What you will do:<ul><li>
Contribute to the success of a best-in-class patient services program to support Agios&rsquo; Commercial Vision Mission</li><li>
Maintain long-term relationships with patients, caregivers, families, and HCPs to proactively identify and address new and ongoing barriers to access an ultra-rare drug</li><li>
Fosters collaborative relationships with Agios field-based and home-office teams to ensure One Agios unified approach to supporting patient access and brand strategy</li><li>
Exceed in delivering positive patient experience by assessing patient needs and develop action plans that identify and troubleshoot future access barriers to support treatment initiation and ensure continuation of the patient&rsquo;s treatment journey</li><li>
Help patients make connections with other patients and serve as the &ldquo;face of Agios&rdquo; at patient meetings and industry conferences</li><li>
Effectively shares reimbursement and other knowledge with customers and internal team members through collaboration and consultation for complex patient case studies</li><li>
Maintains comprehensive understanding of the access process, navigation of health care systems, insurance plans, payer trends, and internal/external patient and financial assistance programs</li><li>
Apply program business rules and work instructions to deliver uniform, consistent and sustainable service experience for patients</li><li>
Maintain confidentiality of patient health information and act in compliance with all laws, regulations and Agios policies.</li><li>
Demonstrates and maintains a high level of business acumen, understanding of Agios&rsquo; business model, and the role of the patient support manager in commercializing the business and driving initiatives to meet company goals</li><li>
Consistently leverages CRM reporting tools and data analytics to make strategic decisions about their territory and prioritize patient and customer needs</li><li>
Is proficient in the use of Customer Relationship Management tool</li><li>
Approaches patient and caregiver interactions with empathy, cultural humility, and an understanding of the lived experience and historical challenges faced by individuals with a rare disease</li><li>
Applies a trauma‑informed approach to patient engagement, recognizing the impact of chronic pain, repeated healthcare interactions, and historical inequities on patient trust and decision‑making</li><li>
Exceed in delivering a positive, dignified patient experience by building trust, actively listening, and addressing patient needs with compassion and urgency</li></ul> 
What you bring:<ul><li>
Bachelor&rsquo;s degree required. Health Care/Social Work/Nursing (or related field) a plus.</li><li>
Minimum of five (5) years of experience directly related to patient service or market access (e.g., case management) in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus.</li><li>
Knowledge of private payer, Medicare Part D and Medicaid structure, systems, and reimbursement process</li><li>
Knowledge of benefit verification and prior authorization process for oral products</li><li>
Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com</li><li>
Ability to proficiently use Microsoft Excel, Outlook, and Word</li><li>
Ability to work independently and manage competing priorities</li><li>
Experience working in cross-functional teams and effective in influencing without authority</li><li>
Possess strong written and verbal communication skills, exceptional listening, critical thinking, and problem solving</li><li>
This position may require ability to travel within the US up to 15%</li></ul> 
Preferred Qualifications<ul><li>
Rare, ultra rare, or genetic disease experience</li><li>
Located in the West region</li></ul> 
Concerned that you don&rsquo;t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other&rsquo;s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you&rsquo;re excited about this role but your previous experience doesn&rsquo;t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! 
Work Location:
Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.. 
What we will give you:<ul><li>
Deliberate Development. Your professional growth as one of our top priorities.</li><li>
Flexibility. We&rsquo;re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you&rsquo;re at your best, we&rsquo;re at our best.</li><li>
Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.</li><li>
Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.<ul><li>
The current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.</li></ul></li><li>
Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.</li><li>
Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We&rsquo;re continuously looking to improve the inclusivity of our workforce.</li><li>
Commitment to community. We&rsquo;re an active participant in the communities that surround us &ndash; the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.</li></ul> 
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.</div></div>

Patient Support Manager, Market Access (Texas)

Sandoz Egypt

<div>
 <ul>
 <li>
 Sales and Promotion:
 </li>
 <ul>
 <li>
 Execute the comprehensive sales strategies to promote pharmaceutical products to doctors and pharmacists.
 </li>
 <li>
 Build and maintain strong relationships with healthcare professionals, including physicians, specialists, and pharmacists, to drive product awareness and usage.
 </li>
 <li>
 Conduct product presentations and educate healthcare professionals on the benefits and features of our pharmaceutical portfolio.
 </li>
 <li>
 Collaborate with the marketing team to share the field insights needed for developing and adjusting the promotional materials and campaigns targeting doctors and pharmacists.
 </li>
 <li>
 Stay updated on market trends, competitor activities, and emerging healthcare developments to identify new sales opportunities.
 </li>
 </ul>
 <li>
 Key Account Management:
 </li>
 <ul>
 <li>
 Manage and nurture relationships with key accounts, including hospitals, clinics, and pharmacies.
 </li>
 <li>
 Collaborate with internal teams to ensure timely delivery of products, resolve logistical challenges, and optimize supply chain operations.
 </li>
 <li>
 Conduct regular business reviews with key accounts, analyzing sales data, identifying growth opportunities, and developing action plans to achieve sales targets.
 </li>
 </ul>
 <li>
 Portfolio Management:
 </li>
 <ul>
 <li>
 Develop a deep understanding of the features, indications, and competitive advantages of all products in the portfolio.
 </li>
 <li>
 Provide feedback to the brand teams regarding product positioning, differentiation, and selling strategies aligned with the market insights gathered.
 
 
 </li>
 </ul>
 </ul>
 <ul>
 <li>
 Pricing and Contract Negotiation:
 </li>
 <ul>
 <li>
 Together with the market access manager and product manager to develop pricing strategies and offers that are competitive, yet profitable, based on market dynamics, customer needs, and company objectives.
 </li>
 <li>
 Ensure compliance with pricing policies, regulatory requirements, and industry guidelines.
 
 </li>
 </ul>
 </ul>
 
 What You&rsquo;ll Bring To The Role
 
 
 
 <ul>
 <li>
 Residency in Cairo / Giza.
 </li>
 <li>
 Bachelor's degree in pharmaceutical sciences, or a related field.
 </li>
 <li>
 5+ years of proven experience in pharmaceutical sales, key account management, preferably in specialty business (Oncology, immunology, Biosimilars, etc...)
 </li>
 <li>
 Strong knowledge of the pharmaceutical industry, including key products, therapeutic areas, and healthcare trends.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Ability to build and maintain relationships with healthcare professionals and key accounts.
 </li>
 <li>
 Strong negotiation skills and ability to articulate value based stories for SDZ brands
 </li>
 <li>
 Analytical mindset with the ability to interpret sales data and market trends.
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple priorities..
 </li>
 <li>
 Familiarity with pricing strategies, contract negotiation, and compliance regulations in the pharmaceutical industry.
 
 
 </li>
 </ul>
 Why Sandoz?
 
 
 Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!
 
 
 With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.
 
 
 Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!
 
 
 Join us!
 
 
 
 Commitment To Diversity &amp; Inclusion
 
 
 
 We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
 
 
 
 #Sandoz
 
</div>

Key Experts` Specialist - Cairo & Giza

Sandoz

<ul>
<li>Sales and Promotion:</li>
<li>Execute the comprehensive sales strategies to promote pharmaceutical products to doctors and pharmacists.</li>
<li>Build and maintain strong relationships with healthcare professionals, including physicians, specialists, and pharmacists, to drive product awareness and usage.</li>
<li>Conduct product presentations and educate healthcare professionals on the benefits and features of our pharmaceutical portfolio.</li>
<li>Collaborate with the marketing team to share the field insights needed for developing and adjusting the promotional materials and campaigns targeting doctors and pharmacists.</li>
<li>Stay updated on market trends, competitor activities, and emerging healthcare developments to identify new sales opportunities.</li>
<li>Key Account Management:</li>
<li>Manage and nurture relationships with key accounts, including hospitals, clinics, and pharmacies.</li>
<li>Collaborate with internal teams to ensure timely delivery of products, resolve logistical challenges, and optimize supply chain operations.</li>
<li>Conduct regular business reviews with key accounts, analyzing sales data, identifying growth opportunities, and developing action plans to achieve sales targets.</li>
<li>Portfolio Management:</li>
<li>Develop a deep understanding of the features, indications, and competitive advantages of all products in the portfolio.</li>
<li>Provide feedback to the brand teams regarding product positioning, differentiation, and selling strategies aligned with the market insights gathered.</li>
<li>Pricing and Contract Negotiation:</li>
<li>Together with the market access manager and product manager to develop pricing strategies and offers that are competitive, yet profitable, based on market dynamics, customer needs, and company objectives.</li>
<li>Ensure compliance with pricing policies, regulatory requirements, and industry guidelines.</li>
</ul>
What You’ll Bring To The Role
 
<ul>
<li>Residency in Sharkia.</li>
<li>Bachelor's degree in pharmaceutical sciences, or a related field.</li>
<li>5+ years of proven experience in pharmaceutical sales, key account management, preferably in specialty business (Growth Hormone, Oncology, immunology, Biosimilars, etc...)</li>
<li>Strong knowledge of the pharmaceutical industry, including key products, therapeutic areas, and healthcare trends.</li>
<li>Excellent communication, presentation, and negotiation skills.</li>
<li>Ability to build and maintain relationships with healthcare professionals and key accounts.</li>
<li>Strong negotiation skills and ability to articulate value based stories for SDZ brands</li>
<li>Analytical mindset with the ability to interpret sales data and market trends.</li>
<li>Strong organizational skills and the ability to manage multiple priorities..</li>
<li>Familiarity with pricing strategies, contract negotiation, and compliance regulations in the pharmaceutical industry.</li>
</ul>

Key Experts Specialist - Sharkia

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