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assistant director of sales & marketing

marketing assistant

Landmark Group

<div>
 
 
 
 Planning &amp; Budgeting
 
 
 
 
 &middot;Support in monitoring the spends of the annual marketing budget
 
 
 &middot;Support in maintaining budget controls on the assigned marketing budget
 
 
 &middot;Conduct monthly/quarterly budget vs spent reviews to ensure the budget is being spent and allocated effectively.
 
 
 &middot;Assist the Regional Manager - Territory Marketing in planning the Marketing Calendar
 
 
 &middot;Assist in implementing all planned thematic and tactical activities in adherence to the Marketing Calendar
 
 
 
 
 
 
 Marketing Execution
 
 
 
 
 &middot;Support in building and enhancing the brand Image of the concepts in line with its objectives
 
 
 &middot;Manage advertising creatives for the territory ensuring brand image is kept consistent within Middle East requirements. Creatives include online, social media, magazine and newspaper adverts, billboard images, radio scripts and SMS.
 
 
 &middot;Manage all in-store creatives including generic, seasonal, promotional and sale POS
 
 
 &middot;Work alongside the Marketing Manager to approve all Media plans and buying for both brand and tactical campaigns for Ads, outdoor and radio
 
 
 &middot;Work closely with the Graphic Designer in managing the entire window process - sourcing suppliers and samples, completing allocations for all stores across territory
 
 
 &middot;Assist Graphic Designer in supplier and vendor management - approving samples, negotiating cost, new material development etc
 
 
 &middot;Collate competitive research on window schemes, season launches, sales, promotions and offers
 
 
 &middot;Help review the effectiveness of advertisement promotions and take corrective actions
 
 
 &middot;Manage the production of marketing materials, including leaflets, posters and flyers - writing and proof-reading copy, and liaising with designers and printers
 
 
 &middot;Support in recommending store promotions in consultation with Retail Operations/ Concept Marketing
 
 
 &middot;Ensure adherence to Concept brand / Brand Principal guidelines by conducting regular store brand audits
 
 
 &middot;Prepare the LPOs (job orders) for the same and maintaining a monthly update to the 'spend vs. budget
 
 
 
 
 
 
 
 Market Research
 
 
 
 
 &middot;Partner with Corporate / Concept Marketing for periodic market research to study the customer profile / preferences and buying patterns
 
 
 &middot;Partner with Corporate / Concept Marketing for periodic market research to study the effectiveness of the media campaign by evaluating the return on investment from the campaign
 
 
 
 
 
 
 
 Other Marketing Activities
 
 
 
 
 
 
 
 
 
 Shukran Loyalty Program
 
 
 &ndash; generate reports &amp; dashboards (Analytical Mindset required)
 
 
 &middot;Coordinate with other outside agencies in consultation with Concept marketing for order placements and printing needs, shopping bags, stickers.flyers, and other sales material
 
 
 &middot;Support in managing Cross Promotion &amp; Tie ups (i.e. Banks, Airline)
 
 
 &middot;Coordinate with Public relation agencies for PR and media coverage in consultation with Regional Marketing Manager
 
 
 &middot;Maintain, update website and coordinate with technical agency for the same
 
 
 &middot;Help manage the loyalty program/privilege clubs and recommend strategies to ensure increase in the perception level of the program
 
 
 &middot;Regular updates on brand marketing to the concept marketing team
 
 
 
</div>

Marketing Assistant

<div></div>P <div>lanning &amp; Budgeting
&middot;<ul><li>upport in monitoring the spends of the annual marketing budget
&middot;</li></ul><ul><li>upport in maintaining budget controls on the assigned marketing budget
&middot;</li></ul><ul><li>onduct monthly/quarterly budget vs spent reviews to ensure the budget is being spent and allocated effectively.
&middot;</li></ul><ul><li>ssist the Regional Manager - Territory Marketing in planning the Marketing Calendar
&middot;</li></ul><ul><li>ssist in implementing all planned thematic and tactical activities in adherence to the Marketing Calendar
 
M</li></ul>arketing Execution
&middot;<ul><li>upport in building and enhancing the brand Image of the concepts in line with its objectives
&middot;</li></ul><ul><li>anage advertising creatives for the territory ensuring brand image is kept consistent within Middle East requirements. Creatives include online, social media, magazine and newspaper adverts, billboard images, radio scripts and SMS.
&middot;</li></ul><ul><li>anage all in-store creatives including generic, seasonal, promotional and sale POS
&middot;</li></ul><ul><li>ork alongside the Marketing Manager to approve all Media plans and buying for both brand and tactical campaigns for Ads, outdoor and radio
&middot;</li></ul><ul><li>ork closely with the Graphic Designer in managing the entire window process - sourcing suppliers and samples, completing allocations for all stores across territory
&middot;</li></ul><ul><li>ssist Graphic Designer in supplier and vendor management - approving samples, negotiating cost, new material development etc
&middot;</li></ul><ul><li>ollate competitive research on window schemes, season launches, sales, promotions and offers
&middot;</li></ul><ul><li>elp review the effectiveness of advertisement promotions and take corrective actions
&middot;</li></ul><ul><li>anage the production of marketing materials, including leaflets, posters and flyers - writing and proof-reading copy, and liaising with designers and printers
&middot;</li></ul><ul><li>upport in recommending store promotions in consultation with Retail Operations/ Concept Marketing
&middot;</li></ul><ul><li>nsure adherence to Concept brand / Brand Principal guidelines by conducting regular store brand audits
&middot;</li></ul><ul><li>repare the LPOs (job orders) for the same and maintaining a monthly update to the 'spend vs. budget
 
M</li></ul>arket Research
&middot;<ul><li>artner with Corporate / Concept Marketing for periodic market research to study the customer profile / preferences and buying patterns
&middot;</li></ul><ul><li>artner with Corporate / Concept Marketing for periodic market research to study the effectiveness of the media campaign by evaluating the return on investment from the campaign
 
O</li></ul>ther Marketing Activities
 
Shukran Loyalty Program &ndash; generate reports &amp; dashboards (Analytical Mindset required)
&middot;<ul><li>oordinate with other outside agencies in consultation with Concept marketing for order placements and printing needs, shopping bags, stickers. flyers, and other sales material
&middot;</li></ul><ul><li>upport in managing Cross Promotion &amp; Tie ups (i.e. Banks, Airline)
&middot;</li></ul><ul><li>oordinate with Public relation agencies for PR and media coverage in consultation with Regional Marketing Manager
&middot;</li></ul><ul><li>aintain, update website and coordinate with technical agency for the same
&middot;</li></ul><ul><li>elp manage the loyalty program/privilege clubs and recommend strategies to ensure increase in the perception level of the program
&middot;</li></ul><ul><li>egular updates on brand marketing to the concept marketing team
</li></ul></div>
 <div></div>O <div>ur journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
W</div> <div></div>

Assistant - Marketing

Alghanim INDUSTRIES

Date: 1 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
A: JOB SPECIFICATIONS
 
Job Title
 
Asst Marketing Manager
 
Job Location
 
Kuwait
 
Business Unit
 
Kirby MEA
 
Sub- Unit
 
B: JOB SUMMARY
 
( Provides a ―snapshot or the main purpose of the job, consisting of no more than three to five sentences. The job summary should provide enough information to differentiate the major function and activities of the job from those of other jobs. The job summary should start with an action word, then explain the job’s requirement and if necessary explain the why or how of the job . )
 
The Asst. Marketing Manager is responsible for taking the lead in managing the social media activities and coordinates with various functional teams of sales and product management for the implementation of marketing projects and managing the online and offline marketing activities, website, seminars, competition benchmark, Exhibitions, marketing materials, and social media.
 
C: REPORTING RELATIONSHIPS
 
Reporting to
 
Director – Sales and Marketing
 
Manager or Non Manager Role
 
(Manager = the incumbent has full authority to hire, develop, appraise, discipline and approve time and attendance for subordinates,
 
Team Leader = oversees others (guides certain tasks, sets schedules, trains others, or perhaps gives input concerning performance).
 
Non-Manager = no oversight or accountability for others, an individual contributor )
 
Team Leader
 
Span of control
 
(If the above role is Managerial in nature)

Assistant Marketing Manager

WIYAK

<div>
 
 We are looking for a dynamic Marketing Coordinator to join our growing team. This role supports the execution of integrated marketing campaigns across all business verticals, focusing on growth, customer engagement, and brand consistency.
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Coordinate and execute marketing campaigns across digital and offline channels.
 </li>
 <li>
 Support content creation for social media, newsletters, product launches, and events.
 </li>
 <li>
 Collaborate with design and product teams to produce high-impact marketing assets.
 </li>
 <li>
 Manage and maintain the marketing calendar, ensuring deadlines are met.
 </li>
 <li>
 Monitor campaign performance and prepare basic reports on KPIs and engagement.
 </li>
 <li>
 Help organize promotional events, partnerships, and activations.
 </li>
 <li>
 Ensure consistent brand messaging across all platforms and materials.
 </li>
 <li>
 Liaise with agencies, suppliers, and internal stakeholders as needed.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in marketing, preferably in tech, logistics, mobility, or retail sectors.
 </li>
 <li>
 Strong understanding of digital marketing tools (social media, email marketing, basic SEO).
 </li>
 <li>
 Excellent communication skills in English and Arabic.
 </li>
 <li>
 Proficiency in tools like Canva, PowerPoint, Excel; familiarity with Meta Business Suite and Google Ads is a plus.
 </li>
 <li>
 Highly organized with a proactive attitude and attention to detail.
 </li>
 <li>
 Comfortable working in a fast-paced, collaborative environment.
 </li>
 </ul>
 
 
 
 
 Apply now by sending your CV to hr@wiyak.com
 
 
 📍 Location: Kuwait
 
 
 
 
</div>

Marketing Coordinator

Holiday Inn

<div>Are you passionate about driving revenue, building strong client networks, and elevating brand presence? We&rsquo;re looking for an Assistant Director of Sales &amp; Marketing to join our leadership team and support the Director of Sales &amp; Marketing in shaping the commercial success of our hotel in Kuwait.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Assisting in the creation and execution of the annual sales &amp; marketing strategy to achieve revenue goals across rooms, F&amp;B, events, and other outlets.

Leading, coaching, and motivating the sales &amp; marketing team to deliver strong results while fostering a culture of collaboration and performance.

Building and maintaining strong relationships with key accounts, government entities, corporate clients, and travel partners.

Leveraging your local market knowledge, strong connections, and networks in Kuwait to capture new business opportunities and strengthen our positioning.

Analyzing competitor activity, market trends, and performance reports to identify new growth areas.

Coordinating with Marketing, PR, and Digital teams to enhance the hotel&rsquo;s visibility and campaigns, ensuring alignment with IHG brand standards.

Partnering with Revenue, Operations, and Finance to optimize pricing, promotions, and distribution strategies.

Representing the hotel at trade shows, exhibitions, and community events to build brand recognition.

Preparing performance forecasts, sales reports, and presentations for senior management.
What we need from you:

Candidate must be currently based in Kuwait with proven connections and networks in the local market.

Bachelor&rsquo;s degree in Business Administration, Marketing, or Hospitality Management.

5&ndash;7 years of progressive Sales &amp; Marketing experience within luxury or 5-star hotels, including at least 2 years in a managerial or assistant director role.

Strong leadership and people management skills.

Proven track record of meeting sales targets and driving revenue growth.

Excellent communication, negotiation, and presentation skills.

Strong understanding of digital marketing, branding, and business development.

Fluency in English required; Arabic is an advantage.

Flexibility to travel and attend events as needed.
What you can expect from us:

A supportive workplace where you can grow and thrive within IHG&rsquo;s global network.

Professional development, international exposure, and career progression opportunities.

Competitive salary with performance-based incentives and a comprehensive benefits package.

The chance to be part of a culture that values True Hospitality for Good &ndash; for our guests, colleagues, and the community.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Assistant Director of sales & Marketing

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25137944
 
 
 
 Job Category
 
 Sales &amp; Marketing
 
 
 
 Location
 
 Courtyard by Marriott Kuwait City, Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 
 Marketing Executive &ndash; Join Our Team
 
 
 
 We are seeking a passionate and results-driven Marketing Executive to join our team and serve as a Brand Champion for the hotel. In this dynamic role, you will support the execution of marketing initiatives with a strong focus on digital marketing and the promotion of our hotel facilities&mdash;including rooms, F&amp;B outlets, spa, and events.
 
 
 You will be responsible for maintaining and updating all internal and external marketing channels, assisting in the planning and rollout of social media content, and supporting digital campaigns. The role also includes close collaboration with our marketing agency, local and international media, and social media influencers to deliver engaging, on-brand communications to our target audience.
 
 
 The ideal candidate will collaborate with the F&amp;B, Spa, and other operational teams to develop and promote new concepts, as well as coordinate photography and video shoots when required.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in developing and executing marketing campaigns across digital platforms
 </li>
 <li>
 Support content creation for social media and online promotions
 </li>
 <li>
 Coordinate with designers, media partners, and in-house teams
 </li>
 <li>
 Help organize and manage photo/video shoots for marketing use
 </li>
 <li>
 Ensure all brand standards are upheld across communication channels
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Hotel Marketing and Advertising
 
 
 
 <ul>
 <li>
 Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, DOSM, Area Marketing, and Marriott Digital Services teams.
 </li>
 <li>
 Partners with Operations, Food &amp; Beverage, and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
 </li>
 <li>
 Acts as the liaison between the marketing department and any third-party agencies on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
 </li>
 <li>
 Manages F&amp;B marketing calendar.
 </li>
 <li>
 Maintains frequent, active engagement with Marriott Digital Services account manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
 </li>
 <li>
 Verifies all advertising for the hotel in digital channels is in alignment with brand voice.
 
 
 </li>
 </ul>
 
 Social Media Content Management
 
 
 
 <ul>
 <li>
 Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
 </li>
 <li>
 Develops and executes promotions campaign in F&amp;B, weddings, spa, rooms and conferences through relevant digital and social media channels.
 </li>
 <li>
 Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
 
 
 </li>
 </ul>
 
 Public Relations and Visual Asset Management
 
 
 
 <ul>
 <li>
 Assists in developing a comprehensive PR plan per quarter along with agency and executes post sign-off from GM.
 </li>
 <li>
 Maintains a comprehensive list of local media contacts, including food critics and bloggers.
 </li>
 <li>
 Writes and distributes all press releases for property events, promotions, and outlets.
 </li>
 <li>
 Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.
 </li>
 <li>
 Supports the co-ordination of photography for F&amp;B advertising, collateral and public relations purposes between the hotel, advertising agency and the Area Director of Marketing and Brand Marketing lead.
 </li>
 <li>
 Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
 
 
 </li>
 </ul>
 
 Direct Marketing and Collateral Development
 
 
 
 <ul>
 <li>
 Coordinates and executes Hotel and F&amp;B printed materials.
 </li>
 <li>
 Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
 </li>
 <li>
 Assists in the production of all property, F&amp;B display, and temporary signage in hotel public areas.
 </li>
 <li>
 Promotes collection of competitors collateral and publicity monthly.
 </li>
 <li>
 Manages the execution of F&amp;B direct marketing activities.
 </li>
 <li>
 Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
 
 
 </li>
 </ul>
 
 F&amp;B Marketing
 
 
 
 <ul>
 <li>
 Assists and manages the development, co-ordination, and execution of all communications activities with a strong emphasis on property F&amp;B promotions and campaigns.
 </li>
 <li>
 Supports communications duties and functions as deemed necessary.
 
 
 </li>
 </ul>
 
 Digital Marketing
 
 
 
 <ul>
 <li>
 Works with Digital Field Marketing team to verify the Hotel&rsquo;s website and related websites are updated on a regular basis.
 </li>
 <li>
 Coordinates with property and above property Revenue Management team to report success of property marketing and digital performance.
 </li>
 <li>
 Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
 
 
 </li>
 </ul>
 Safety and Security
 
 
 <ul>
 <li>
 Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
 
 
 </li>
 </ul>
 Policies and Procedures
 
 
 <ul>
 <li>
 Protect the privacy and security of guests and coworkers.
 </li>
 <li>
 Maintain confidentiality of proprietary materials and information.
 </li>
 <li>
 Follow company and department policies and procedures.
 </li>
 <li>
 Perform other reasonable job duties as requested by Supervisors.
 
 
 </li>
 </ul>
 Communication
 
 
 <ul>
 <li>
 Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
 </li>
 <li>
 Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
 </li>
 <li>
 Speak to guests and co-workers using clear, appropriate and professional language.
 </li>
 <li>
 Provide assistance to coworkers, ensuring they understand their tasks.
 
 
 </li>
 </ul>
 Assists Management
 
 
 <ul>
 <li>
 Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
 </li>
 <li>
 Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
 </li>
 <li>
 Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
 
 
 </li>
 </ul>
 Working with Others
 
 
 <ul>
 <li>
 Develop and maintain positive and productive working relationships with other employees and departments.
 </li>
 <li>
 Support all co-workers and treat them with dignity and respect.
 </li>
 <li>
 Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
 </li>
 <li>
 Partner with and assist others to promote an environment of teamwork and achieve common goals.
 </li>
 <li>
 Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
 
 
 </li>
 </ul>
 Quality Assurance/Quality Improvement
 
 
 <ul>
 <li>
 Monitor the performance of others to ensure adherence to quality expectations and standards.
 
 
 </li>
 </ul>
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Multi-Property Marketing Executive

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
Scope of Position:
A detail-oriented Sales and Marketing Coordinator to contribute to the achievement of sales and marketing targets by supporting Sales and Marketing Manager and coordinating sales site inspections. Supporting the Sales and Marketing department with administration duties. The Sales and Marketing Coordinator's responsibilities include supporting sales, coordinating with other departments, problem solving, handling administrative duties, budget tracker, Sales and client tracking, assisting the Sales Manager with rate contracts and tracking thereof. Arranging extensive travel arrangement local and international for department. Strong Admin skills required.
Sales and Marketing Coordination:<ul><li>
Helping the Sales and Marketing managers to improve their productivity by contacting customers to arrange site inspections and ensuring all Managers have high-quality, up-to-date support material.</li><li>
Handling urgent calls, emails, and messages when Director of sales and marketing is unavailable, answering customer queries, informing them of delays, issuing quotes, and scheduling and assisting with site inspection.</li><li>
Following up on quotes and assisting with conversion.</li><li>
Collaborating with other departments to ensure sales, marketing, queries, and events are handled efficiently.</li><li>
Developing and maintaining online filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.</li><li>
Preparing a function sheet and coordinating pre-con and post mortem of events.</li><li>
Making the company's services as attractive to potential customers as possible.</li><li>
Ensuring adherence to laws, regulations, and policies.</li><li>
Collaborating with External Marketing Consultants to ensure that the Digital Strategy is aligned with all marketing efforts and that all collateral is aligned to promote the image of Pullman Hotel Cape Town City Centre Hotels.</li><li>
Coordinate digital media related queries</li><li>
Manage Trip-advisor listing, Q&amp;A and responds to reviews</li><li>
Innovate, implement and drive ACCOR local campaigns, events.</li><li>
Manage Pullman Hotel Cape Town City Centre website with External Marketing Consultants</li><li>
Distributing approval contracted rates, with client follow up and record or report keeping.</li><li>
Assisting with any administration related functions.</li></ul>
 Operational duties:<ul><li>
Maintain a thorough knowledge of the room locations, types of rooms, package plans and all hotel facilities</li><li>
Conduct regular walk about and site inspections to familiarize with current hotel operational standards. Report any concerns to the Sales Manager or Director of Sales and Marketing.</li><li>
Be available to assist with site inspections for potential clients</li><li>
Be available during busy periods to oversee events, which may be over weekends or late evening.</li></ul>
Systems &amp; Procedures:<ul><li>
Log and inform your Manager of any system problems. Suggest any improvements that could be made to improve existing systems and procedures</li><li>
Follow policies and procedures outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals</li><li>
Complete all duties and ensure a concise hand over</li><li>
Train and familiarize yourself with all Accor Sales and Marketing related training, especially the mandatory trainings that are required for your position.</li></ul>
 Guest service and Employee Relationships:<ul><li>
Always Recognize and greet the guests first</li><li>
Respond to any reasonable tasks as assigned by superiors</li><li>
Provide efficient, friendly, and professional service to all guests</li><li>
Guest needs and requests are anticipated and acted upon immediately in an efficient manner. Requests outside area of authority are referred immediately to the appropriate personal and followed up on to ensure the Guest is ultimately satisfied</li><li>
Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction</li><li>
Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call the Manager on Duty if difficulties arise</li><li>
Work together with trust so that colleagues and management meet the goals of the department/Hotel</li><li>
Treat customers and colleagues from all cultural groups with respect, sensitivity, and transparency</li><li>
Take every opportunity to be a &ldquo;salesperson&rdquo; by active selling of special promotions and facilities available within the Hotel</li><li>
Implement the Accor values and Accor customer vision to &lsquo;Offer the Best Service to Our Customers.</li><li>
Colleagues and superiors of the hotel are always dealt with in a polite and helpful manner. Ensure good relationships are always kept with colleagues and superiors and report any personnel differences that may threaten the cohesion of the team and colleagues</li><li>
Responsible for the acquisition and maintenance of all corporate/travel trade/leisure/government/niche/mice/international clients of the hotel, together with the Sales and Marketing Manager.</li><li>
Listen to clients&rsquo; requirements and present appropriately to make a sale, negotiate the terms of an agreement and closing the sale</li><li>
Cold call potential clients via telephone and emails and arrange meetings for new business</li><li>
Regularly attend/host events where top clients and new clients are entertained</li></ul>
Environmental and Social Responsibility:<ul><li>
Work closely with the hotel in participating where possible in community-based projects</li><li>
Maintain awareness of new initiatives and the continuously growing social economic Program of the hotels</li><li>
Assist with power and electricity usage by not having lights or any electrical appliance on that could be switched off when not in use</li><li>
Participate and actively control all forms of waste and ensure accurate recycling of all glass, papers, plastics, aluminum, and steel form all areas to waste</li><li>
Actively participate in all social development drives with local communities and initiatives</li><li>
Actively participate in the food &amp; beverage waste program of the Hotel</li><li>
Reduce the use of paper by not printing unnecessarily and recycle used paper</li></ul>
General and other Duties:<ul><li>
The above listed criteria identify the key areas of responsibility of the position and are not all-encompassing description of duties and tasks. The above criteria will be subject to ongoing review and adjustment</li><li>
The position required the employee to perform tasks in any area of the hotel as requested by Management from time to time</li><li>
Abide by Accor policy on EEO and Harassment in the workplace</li><li>
Ensure wherever possible that employees are provided with a workplace free of discrimination, harassment, and victimization</li><li>
The position required the employee to maintain a high standard of personal appearance and hygiene and ensure that uniforms meet with the Hotel&rsquo;s requirements and in line with the desired image of the Hotel</li><li>
Ensure security and protection of Guests the belongings as best possible, report any items left behind by guest</li><li>
Be committed to the safety of Guests at all times and report any suspicious activity in the hotel to the Manager</li><li>
Practice Safety at all times including constant awareness of safety hazard</li><li>
Reports to work on time and according to posted schedule</li><li>
Agree to continuously improve and develop his/herself, by attending scheduled training courses as directed by Management and being committed to making the absolute most of the given opportunity</li><li>
Be committed to the highest level of service to the Hotel Guests, courtesy to fellow colleagues and a commitment to all environmental social and developmental training initiatives</li></ul> 

Qualifications 
Qualifications<ul><li>
1&ndash;2 years of experience in a marketing or sales support role</li><li>
Strong organizational and time-management skills</li><li>
Excellent written and verbal communication skills</li><li>
Strong attention to detail</li><li>
Proficiency in Microsoft Office (Excel, PowerPoint, Word)</li><li>
Ability to analyze data and draw actionable insights</li><li>
Team-oriented with a proactive and adaptable approach</li></ul> 

Additional Information 
WHY WORK FOR ACCOR<ul><li>
Employee benefit card offering discounted rates at Accor hotels worldwide.</li><li>
Develop your talent through Accor&rsquo;s learning programs.</li><li>
Opportunity to grow within your property and across the world!</li><li>
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.</li></ul>
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Sales Coordinator

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