marketplace manager

J&JP Clothing company

J&amp;JP Clothing Company is looking for Marketplace ManagerAccounts to be Handled : Firstcry,Myntra, Ajio,Flipkart,Meesho,Jiomart,Amazon,Glowroad, Shopsy<ul><li>Product catalog Listing - Keywords research, Fashion trend Analysis</li><li>Excellent Working skills in Excel</li><li>Marketplace Business analysis and Business Growth Development must be done</li></ul>Overall Marketplace Knowledge and experience is Highly Mandatory,Must have leadership skills to Maintain overall Marketplace ManagementSalary is not a constrain when work is efficient and good sales is generated with a positive business growth,performance bonus along with salary will be givenContact: 9626660095Job Types: Full-time, Part-time, Permanent, FreelancePay: ₹200,000.00 - ₹300,000.00 per yearWork Location: In person

Marketplace Manager (Ecommerce Analyst- Experienced)

Jumbo Distributors

Job Description &ndash; Customer Experience &amp; Marketplace SpecialistPosition: Customer Experience &amp; Marketplace Specialist / ChampionDepartment: Founder&rsquo;s OfficeReports To: CEOLocation: Thane, MumbaiRole OverviewThe Customer Experience &amp; Marketplace Specialist acts as the internal voice of the customer, ensuring all customer touchpoints &mdash; including product quality, listings accuracy, delivery experience, returns, customer support, and overall marketplace hygiene &mdash; meet the highest standards across all platforms.Key Responsibilities1. Customer Reviews, Ratings &amp; Feedback Management&middot; Monitor customer reviews daily across Amazon, Flipkart, Myntra, Ajio, and Tata Cliq.&middot; Identify root causes behind negative reviews and ratings.&middot; Coordinate with Category, Brand, QC, and Operations teams to implement corrective actions.&middot; Identify repeat issues such as sizing, packaging, defects, and description mismatches.&middot; Curate positive review insights and share them with Marketing and Brand teams.&middot; Build and maintain a monthly Voice of Customer (VOC) dashboard.2. Seller Performance Metrics Across Marketplaces&middot; Track and improve seller ratings and seller scores.&middot; Ensure dispatch SLA adherence and reduction in cancellation rates.&middot; Monitor return and RTO rates.&middot; Track Order Defect Rate (ODR) and packaging defect scores.&middot; Ensure timely buyer-seller messaging response.&middot; Monitor product compliance flags across platforms.&middot; Share weekly actionable insights with Operations, Sales, Catalog, Customer Service, and 3PL teams.3. Customer Grievance Management&middot; Track customer tickets and escalations across all marketplaces.&middot; Coordinate with internal teams (Operations, QC, Brand, Catalog) for timely resolution.&middot; Ensure SLA-based ticket closures.&middot; Escalate recurring product or process issues to the Founder&rsquo;s Office.&middot; Build and track Corrective and Preventive Action (CAPA) plans with relevant teams.&middot; Prepare monthly grievance analysis reports and CX improvement plans.4. Marketplace Growth Insights &amp; Communications&middot; Monitor marketplace updates, policy changes, and growth opportunities.&middot; Identify eligibility for new marketplace programs (Amazon Prime, Premium, Try-Before-Buy, Myntra FBP, Ajio tools).&middot; Track changes in return policies, fees, logistics rules, and seller tools.&middot; Prepare and circulate a weekly Marketplace Alerts Report to Founder&rsquo;s Office, Sales, Operations, and Finance teams.&middot; Ensure no business opportunity is missed due to lack of marketplace awareness.5. Central Email &amp; Communication Management&middot; Monitor central customer and marketplace inboxes (care@, listings@, support@).&middot; Classify and route emails to relevant departments (Sales, Operations, Finance, Tech, HR).&middot; Track SLA-based closures and maintain an escalation matrix.&middot; Prepare daily reports of open versus closed communications.&middot; Design and implement auto-routing and automation rules in Phase 2.Skills &amp; CapabilitiesTechnical &amp; Functional Skills&middot; Strong understanding of Amazon, Flipkart, Myntra, and Ajio performance metrics.&middot; Familiarity with marketplace dashboards and seller performance tools.&middot; Basic to intermediate analytics skills (Excel, Google Sheets, data visualization).&middot; Understanding of e-commerce operations.&middot; Experience with VOC, NPS, or CSAT systems.&middot; Ability to translate customer feedback into actionable insights.Soft Skills&middot; Customer-first mindset.&middot; Strong communication and follow-up discipline.&middot; Problem-solving mindset.&middot; Cross-functional coordination skills.&middot; High ownership and accountability.&middot; Ability to work under pressure during high-volume or festive periods.Experience2&ndash;3 years of relevant experience in Customer Experience, Marketplace Operations, or E-commerce roles.Job Type: Full-timePay: ₹25,000.00 - ₹60,000.00 per monthApplication Question(s):<ul><li>How many years of relevant experience do you have in Customer Experience / Marketplace Operations / E-commerce?</li><li>Which marketplaces have you worked on directly?</li><li>Have you handled customer reviews and ratings analysis on marketplaces?</li><li>How comfortable are you working during high-volume / festive periods?</li><li>Are you comfortable working from Thane, Mumbai?</li><li>What is your current notice period?</li><li>Why are you interested in a Customer Experience &amp; Marketplace-focused role?</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Work Location: In person

Customer Experience & Marketplace Manager

Classic Palace Furnishing LLC

Role Overview: We are seeking a highly skilled e-commerce operator with proven, hands-on mastery of Amazon Seller Central, Noon Seller Lab, and direct-to-consumer (DTC) web platforms. This role is not execution-only; it requires end-to-end ownership of listings, inventory flow, shipment orchestration, sales acceleration, and platform algorithm optimization across multiple marketplaces.Key Responsibilities (Expert Level):<ul><li>Architect, optimize, and maintain high-converting product listings (SEO, A+ Content, variations, compliance, suppressed ASIN recovery) aligned with Amazon A9/A10 and Noon ranking logic.</li><li>Manage complex shipment workflows including FBA/FBM, Noon FBN/FBS, cross-border logistics, SKU mapping, carton optimization, reconciliation, stranded inventory resolution, and forecasting to prevent stock-out or overstock penalties.</li><li>Drive sales velocity and profitability through advanced PPC strategy (Amazon Ads, Noon Ads), bid optimization, search term mining, TACoS/ACoS control, deal mechanics, and promotional stacking.</li><li>Analyze marketplace data deeply (Business Reports, Brand Analytics, Search Query Performance, Buy Box metrics) to make algorithm-aware decisions, not surface-level optimizations.</li><li>Coordinate marketplace operations with e-commerce websites (Shopify/WooCommerce), ensuring pricing parity, inventory sync, conversion optimization, and attribution tracking.</li><li>Identify growth levers through competitor intelligence, category trend analysis, and lifecycle management of SKUs from launch to scale.</li></ul>Required Expertise (Non-Negotiable):<ul><li>Demonstrated advanced operational experience managing Amazon &amp; Noon accounts at scale (multiple ASINs, high order volume).</li><li>Strong understanding of marketplace algorithms, compliance policies, and performance health metrics.</li><li>Ability to work autonomously, diagnose account-level issues, and execute growth strategies without step-by-step guidance.</li><li>Data-driven mindset with fluency in dashboards, reports, and performance modeling.</li></ul>This role is for professionals who already operate marketplaces as a system, not those still learning how they work.Job Type: Full-timePay: AED2,500.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Do you have hands-on experience managing Amazon Seller Central AND Noon Seller Lab independently (without supervision)?</li><li>Have you personally managed FBA/FBM (Amazon) and FBN/FBS (Noon) shipments including SKU mapping, carton labeling, reconciliation, and stranded inventory resolution?</li><li>Do you have advanced experience optimizing listings based on Amazon A9/A10 ranking logic and Noon search behavior (SEO, variations, suppression recovery, compliance)?</li><li>Have you actively managed Amazon Ads and Noon Ads, including keyword mining, bid optimization, and controlling ACoS / TACoS for profitability?</li><li>Can you confidently analyze and act on Business Reports, Brand Analytics, Search Query Performance, Buy Box data, and conversion metrics?</li><li>Do you have experience synchronizing Amazon/Noon with Shopify or WooCommerce, including inventory sync, pricing parity, and conversion optimization?</li><li>Have you managed seller accounts specifically for UAE / KSA marketplaces with knowledge of VAT, local fulfillment constraints, and regional buyer behavior?</li><li>Are you comfortable owning revenue performance end-to-end (listings, ads, stock, rankings) without step-by-step instructions?</li></ul>

E-Commerce Marketplace & Growth Manager (Amazon, Noon & D2C)

DBS Solutions

About the RoleWe are seeking a skilled and detail-oriented Amazon &amp; Marketplace Specialist to manage and optimize product listings across multiple online marketplaces, including Amazon, Etsy, Walmart, and eBay. The ideal candidate will have hands-on experience with marketplace operations, listing optimization, advertising, and performance analysis to drive sales growth and maintain strong account health.Key Responsibilities<ul><li>Manage day-to-day operations across Amazon, Etsy, Walmart, and eBay seller accounts.</li><li>Create, optimize, and maintain product listings (titles, bullet points, descriptions, images, keywords).</li><li>Conduct keyword research and implement SEO best practices for each marketplace.</li><li>Plan, execute, and optimize PPC and paid advertising campaigns (Amazon Ads, Walmart Ads, etc.).</li><li>Monitor and maintain account health, performance metrics, and compliance with marketplace policies.</li><li>Manage inventory levels, forecasts, and coordinate replenishments to avoid stockouts or overstocking.</li><li>Handle order processing, returns, refunds, and customer queries professionally.</li><li>Analyze sales, traffic, and conversion data to identify growth opportunities.</li><li>Track competitors, pricing trends, and marketplace updates to stay competitive.</li><li>Collaborate with marketing, design, and operations teams to improve product visibility and sales.</li></ul>Requirements<ul><li>Proven experience as an Amazon Specialist / Marketplace Manager or similar role.</li><li>Strong hands-on knowledge of Amazon Seller Central, Etsy Shop Manager, Walmart Seller Center, and eBay Seller Hub.</li><li>Experience with listing optimization, A+ content, and storefront management (Amazon).</li><li>Solid understanding of PPC advertising and campaign optimization.</li><li>Familiarity with marketplace tools such as Helium 10, Jungle Scout, SellerApp, or similar.</li><li>Strong analytical skills and experience with performance reporting.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to manage multiple accounts and meet deadlines independently.</li></ul>Preferred Skills (Nice to Have)<ul><li>Experience with international marketplaces (US, UK, EU, CA, AU).</li><li>Knowledge of FBA, FBM, WFS, and third-party fulfillment models.</li><li>Experience with pricing tools, inventory management software, and automation tools.</li></ul>Understanding of brand registry, IP protection, and listing suppression recovery.Job Type: Full-timeWork Location: In person

Amazon & Marketplace Specialist

De concord HVAC S&SPL

Full job descriptionWe are seeking a talented and motivated individual to join our team as a Government e-Marketplace Manager. In this role, you will be responsible for managing and overseeing our government e-Marketplace platform, ensuring its efficient operation and effectiveness in streamlining the government procurement process.Key Responsibilities:<ul><li>Full job description</li></ul>LOCATION : BengaluruWORK FROM OFFICETIMING : 10:00 AM TO 6:00 PMShift:<ul><li>Day shift</li></ul>Ability to commute/:<ul><li>WHO CAN HANDLE BID PARTICIPATION AND DOCUMENTS FOR BID AND ALL THINGS FOR GEM PORTEL</li><li>Coordinating with internal teams for pricing and proposals.</li></ul>Job Type: Full-timePay: ₹18,000 - ₹30,000.00 per monthExperience: PreferableContact No: VIKAS A - 9538045671Job Type: Full-timePay: ₹18,000.00 - ₹30,000.00 per monthWork Location: In person

GeM & Bids Executive

SynapOne

<div>
 
 
 Job Description: Manager &ndash; Marketplace (Amazon and Quick commerce)
 
 
 
 
 Location: Gurugram
 
 
 
 
 
 
 
 You should apply if you have:
 
 
 
 4-7 years of hands-on experience in managing marketplace operations, specifically on
 
 Amazon India
 
 .
 
 
 Working knowledge of Amazon Seller/Vendor Central, including cataloging, listing optimization, inventory management, and account health.
 
 
 Experience with
 
 Amazon Advertising (AMS)
 
 &ndash; campaign creation, performance tracking, and optimization.
 
 
 Familiarity with
 
 Quick Commerce platforms
 
 , with involvement in assortment planning, pricing, and operations.
 
 
 Proven ability to drive revenue growth through data-driven marketplace strategies.
 
 
 Strong coordination and communication skills to work cross-functionally with internal teams and external partners.
 
 
 An analytical mindset to interpret platform data, campaign performance, and conversion metrics.
 
 
 
 
 
 
 Your Role:
 
 
 
 Manage
 
 Amazon
 
 and
 
 Quick Commerce
 
 channels for client &mdash; overseeing daily operations, revenue growth, and platform health.
 
 
 Coordinate with platform teams (Amazon account managers, buyer teams) to unlock visibility and promotional opportunities.
 
 
 Run and optimize Amazon Ads campaigns &mdash; Sponsored Products, Sponsored Brands, and Sponsored Display.
 
 
 Plan, execute, and review platform-specific sales events, promotions, and visibility initiatives.
 
 
 Monitor inventory availability, pricing accuracy, and order flow across platforms.
 
 
 Optimize product listings with relevant keywords, A+ content, and enhanced brand content.
 
 
 Track KPIs like sales, CTR, ROAS, Buy Box %, and ensure timely reporting to internal stakeholders.
 
 
 Drive insights from data to improve rankings, reduce advertising inefficiencies, and scale revenue.
 
 
 
 
 
 
 Skills Required:
 
 
 
 Direct experience with Amazon Seller/Vendor Central, Quick Commerce platform tools, and performance dashboards.
 
 
 Familiarity with Amazon Ad Console and campaign management tools.
 
 
 Proficiency in Excel/Google Sheets; knowledge of basic analytics tools is a plus.
 
 
 Strong communication and coordination skills to work across teams.
 
 
 Attention to detail, with a structured and proactive approach to marketplace management.
 
 
 
 
 
 
 Work Experience
 
 
 
 4-7 years of relevant experience in managing
 
 Amazon and/or Quick Commerce platforms
 
 .
 
 
 
 
 
 
 Working Days:
 
 
 
 Monday &ndash; Friday
 
 
 
</div>

Ecommerce Manager

PEARL

Department: Operations
 Work Arrangement: Remote
 Job Type: Independent Contractor, Full Time
 Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference)
 Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills
 
About Pearl Talent: 
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
 Hear why we exist, what we believe in, and who we're building for: WATCH HERE
 
Why Work with Us?: 
At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
 
Role Overview: 
The eCommerce Manager oversees and optimizes online marketplace operations to drive revenue growth, maintain strong account health, and ensure operational excellence across major eCommerce platforms. This role blends platform execution with strategic oversight—managing seller accounts, optimizing listings, monitoring performance metrics, resolving platform issues, and coordinating cross-functional workflows to support scalable eCommerce growth.
 You will own end-to-end marketplace operations across platforms such as Amazon, Shopify, and Walmart—ensuring compliance, improving conversion and visibility, analyzing performance data, and serving as a key operational and client-facing partner. This role is ideal for eCommerce professionals who thrive in fast-paced environments, understand platform mechanics deeply, and take ownership of both performance and execution.
 
Your Impact: 
Your work will directly influence revenue performance, marketplace stability, and long-term scalability for eCommerce brands. By maintaining strong account health and optimizing listings, you’ll prevent revenue disruption and unlock growth opportunities. Your insights and operational rigor will enable sustainable performance across platforms while strengthening client trust and outcomes.
 
Core Responsibilities: 
Platform Account Management & Health Monitoring (35%): 
<ul>
<li>Manage seller and vendor accounts across major eCommerce platforms</li>
<li>Monitor account health metrics, policy compliance, and performance indicators</li>
<li>Proactively identify and resolve account issues, warnings, or violations</li>
<li>Handle escalations including suspensions, suppressed listings, or policy flags</li>
<li>Maintain accurate documentation, SOPs, and platform compliance standards</li>
</ul>
Client Relationship Management & Communication (25%): 
<ul>
<li>Serve as primary point of contact for assigned client accounts</li>
<li>Provide regular updates, performance insights, and operational guidance</li>
<li>Manage expectations, timelines, and escalations professionally</li>
<li>Build consultative relationships focused on long-term growth and trust</li>
</ul>
Product Listing Optimization & Merchandising (20%): 
<ul>
<li>Create and optimize product listings for visibility and conversion</li>
<li>Implement keyword research and platform-specific SEO best practices</li>
<li>Optimize titles, descriptions, images, and enhanced brand content</li>
<li>Conduct competitive analysis and pricing optimization</li>
<li>Ensure brand consistency and catalog accuracy across platforms</li>
</ul>
Performance Analysis & Reporting (10%): 
<ul>
<li>Monitor sales, traffic, and conversion performance</li>
<li>Track KPIs including revenue, sessions, buy box %, and ad performance</li>
<li>Generate performance reports and dashboards</li>
<li>Identify trends, risks, and growth opportunities</li>
</ul>
Operations Coordination & Issue Resolution (5%): 
<ul>
<li>Coordinate inventory, fulfillment, logistics, and customer service issues</li>
<li>Support promotions, product launches, and catalog expansion</li>
<li>Resolve order, refund, and operational issues affecting account health</li>
</ul>
Strategic Growth & Opportunity Identification (5%): 
<ul>
<li>Identify new sales channels, marketplaces, or category expansion opportunities</li>
<li>Recommend growth strategies, advertising initiatives, and operational improvements</li>
<li>Support client expansion and long-term revenue scaling efforts</li>
</ul>
Requirements: 
Must-Haves (Required): 
<ul>
<li>1–3+ years of experience in eCommerce or marketplace management</li>
<li>Hands-on experience with at least one major platform (Amazon Seller Central strongly preferred)</li>
<li>Strong understanding of eCommerce metrics and conversion drivers</li>
<li>Experience managing account health, listings, and platform compliance</li>
<li>Excellent written and verbal English communication skills</li>
<li>Strong organizational skills and attention to detail</li>
<li>Ability to manage multiple accounts and priorities in a remote environment</li>
</ul>
Nice-to-Haves (Preferred): 
<ul>
<li>Multi-platform experience (Amazon, Shopify, Walmart, etc.)</li>
<li>Amazon PPC or marketplace advertising exposure</li>
<li>Experience with eCommerce analytics and keyword tools</li>
<li>Agency or multi-client account management background</li>
<li>International marketplace or cross-border selling experience</li>
</ul>
Tools Proficiency: 
Must-Haves: 
<ul>
<li>Amazon Seller Central or Shopify or Walmart Marketplace</li>
<li>Google Sheets or Microsoft Excel</li>
<li>Slack, Email, Zoom</li>
<li>Project management tools (Asana, Trello, or similar)</li>
</ul>
Nice-to-Haves: 
<ul>
<li>Amazon Advertising Console, Brand Registry</li>
<li>Helium 10, Jungle Scout, Keepa, or similar tools</li>
<li>Inventory and repricing tools</li>
<li>Google Analytics or BI dashboards</li>
<li>Canva or basic design tools</li>
</ul>
Benefits: 
<ul>
<li>Competitive Salary: Based on experience and skills</li>
<li>Remote Work: Fully remote — work from anywhere</li>
<li>Generous PTO: In accordance with company policy</li>
<li>Direct Mentorship: Access to global industry leaders</li>
<li>Learning & Development: Continuous growth resources</li>
<li>Global Networking: Work with international teams</li>
<li>Health Coverage (Philippines only): HMO after 3 months (full-time)</li>
</ul>
Our Recruitment Process: 
<ul>
<li>Application</li>
<li>Skills Assessment</li>
<li>Initial Screening</li>
<li>Top-grading Interview</li>
<li>Client Matching</li>
<li>Job Offer</li>
<li>Onboarding</li>
</ul>
Ready to Join Pearl Talent?: 
Join a global network of top professionals working with high-growth brands on meaningful, long-term remote opportunities. If you’re execution-driven, reliable, and ready to own outcomes, we’d love to hear from you.

eCommerce Manager - EG005

Search 10000+ Marketplace manager jobs near you this January. New roles added regularly across leading industries. Apply today.