marketplace operations manager

Routres

Routres International is an AI-powered digital commodities marketplace transforming the way global steel trade operates. By combining intelligent automation, real-time data, and intuitive user experience, we simplify procurement, optimize pricing, and accelerate deal-making for buyers and suppliers worldwide. Our platform enables faster transactions, transparent negotiations, and smart decision-making all within one unified digital ecosystem designed to bring efficiency, clarity, and innovation to the steel industry.1. Role SummaryThe Contract Operations Manager is responsible for overseeing the full lifecycle of commercial contracts and order management processes. This role ensures that all agreements are accurately prepared, reviewed, and negotiated in alignment with company policies and commercial objectives. Working closely with suppliers, logistics teams, and customers, the Contract Manager coordinates production timelines, shipment schedules, and delivery performance to guarantee operational accuracy and efficiency. The position also manages documentation, tracks order progress, resolves commercial and operational issues/claims, and provides regular reporting to support decision-making. A focus on risk mitigation, proactive problem-solving, and continuous process improvement is essential to drive optimal commercial and operational outcomes. This role works closely with all internal departments of the company: legal, operations, logistics, analytics, sales and procurement.2. Responsibilities:1. Marketplace Operations &amp; Order Fulfillment&middot; Manage the complete lifecycle of buyer&ndash;supplier transactions on the marketplace, ensuring accuracy, transparency, and on-time execution.&middot; Monitor key operational KPIs (order fulfillment rates, lead times, error rates)2. Team Collaboration &amp; Leadership&middot; Work closely with Sales, Procurement, Finance, Compliance, and Technology to align operational processes with business objectives.&middot; Lead and coordinate a cross-functional operations team, including logistics, procurement support, and order management.&middot; Oversee and coordinate day-to-day operational activities across the team.3. Contract Negotiations &amp; Coordination &amp; Claims&middot; Draft, review, and manage commercial contracts and related documentation in coordination with suppliers and customers. Ensure all terms align with company policies and commercial objectives.&middot; Participate in negotiations with suppliers and customers to secure favorable terms, mitigate risks, and ensure compliance with internal guidelines.&middot; Collaborate with suppliers, logistics teams, and customers to monitor production schedules, shipment timelines, and delivery performance.&middot; Maintain complete and accurate records for all operational documents, including purchase orders, specifications, invoices, and shipment records.&middot; Handle and document supplier and customer requests, modifications, and claims. Ensure claims are resolved efficiently and in accordance with company policies.4. Reporting &amp; Process Improvement: Provide management with regular updates on order and contract status, identify potential risks or delays, and recommend process improvements to enhance operational efficiency.Required Qualifications&middot; Bachelor&rsquo;s degree in Law, International Trade, Business Administration, Supply Chain, Operations, or a related field.&middot; 3+ years of experience in operations, logistics, supply chain, or marketplace operations or trading companies&middot; Strong analytical skills, with the ability to interpret KPIs, identify process inefficiencies, and propose data-driven improvements.&middot; Experience with digital tools, including ERP systems, CRM platforms, workflow automation tools, and advanced Excel/Google Sheets.&middot; Knowledge of international trade and logistics, including shipping terms, customs processes, and global supply chain workflows.&middot; Excellent communication skills, with the ability to manage relationships and collaborate effectively with suppliers, clients, and cross-functional teams.&middot; Strong organizational and multitasking ability, capable of handling multiple orders and projects simultaneously with high accuracy.&middot; Problem-solving and decision-making skills, with a proactive and solution-oriented mindset to resolve operational issues quickly and efficiently&middot; Languages: Fluency in English (Spanish is a plus) and willingness to travel when required.Job Type: Full-timePay: 80,000.00TRY - 170,000.00TRY per monthApplication Question(s):<ul><li>Do you have 3&ndash;5+ years of operations experience in steel, commodities, supply chain, logistics, or digital marketplaces?</li><li>Rate your experience managing the full contract lifecycle (drafting, reviewing, negotiating, execution).</li></ul>⭐ 1&ndash;5<ul><li>Do you have experience working with international suppliers or clients (Latin America, Europe, Asia)?</li></ul>✔ Yes / No<ul><li>Rate your proficiency in CRM tools, Excel, or Google Sheets for commercial analysis and reporting.</li></ul>⭐ 1&ndash;5Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Hybrid remote in Istanbul

Contract Operations Manager

Routres International is an AI-powered digital commodities marketplace transforming the way global steel trade operates. By combining intelligent automation, real-time data, and intuitive user experience, we simplify procurement, optimize pricing, and accelerate deal-making for buyers and suppliers worldwide. Our platform enables faster transactions, transparent negotiations, and smart decision-making all within one unified digital ecosystem designed to bring efficiency, clarity, and innovation to the steel industry.1. Role SummaryThe Contract Operations Manager is responsible for overseeing the full lifecycle of commercial contracts and order management processes. This role ensures that all agreements are accurately prepared, reviewed, and negotiated in alignment with company policies and commercial objectives. Working closely with suppliers, logistics teams, and customers, the Contract Manager coordinates production timelines, shipment schedules, and delivery performance to guarantee operational accuracy and efficiency. The position also manages documentation, tracks order progress, resolves commercial and operational issues/claims, and provides regular reporting to support decision-making. A focus on risk mitigation, proactive problem-solving, and continuous process improvement is essential to drive optimal commercial and operational outcomes. This role works closely with all internal departments of the company: legal, operations, logistics, analytics, sales and procurement.2. Responsibilities:1. Marketplace Operations &amp; Order Fulfillment&middot; Manage the complete lifecycle of buyer&ndash;supplier transactions on the marketplace, ensuring accuracy, transparency, and on-time execution.&middot; Monitor key operational KPIs (order fulfillment rates, lead times, error rates)2. Team Collaboration &amp; Leadership&middot; Work closely with Sales, Procurement, Finance, Compliance, and Technology to align operational processes with business objectives.&middot; Lead and coordinate a cross-functional operations team, including logistics, procurement support, and order management.&middot; Oversee and coordinate day-to-day operational activities across the team.3. Contract Negotiations &amp; Coordination &amp; Claims&middot; Draft, review, and manage commercial contracts and related documentation in coordination with suppliers and customers. Ensure all terms align with company policies and commercial objectives.&middot; Participate in negotiations with suppliers and customers to secure favorable terms, mitigate risks, and ensure compliance with internal guidelines.&middot; Collaborate with suppliers, logistics teams, and customers to monitor production schedules, shipment timelines, and delivery performance.&middot; Maintain complete and accurate records for all operational documents, including purchase orders, specifications, invoices, and shipment records.&middot; Handle and document supplier and customer requests, modifications, and claims. Ensure claims are resolved efficiently and in accordance with company policies.4. Reporting &amp; Process Improvement: Provide management with regular updates on order and contract status, identify potential risks or delays, and recommend process improvements to enhance operational efficiency.Required Qualifications&middot; Bachelor&rsquo;s degree in Law, International Trade, Business Administration, Supply Chain, Operations, or a related field.&middot; 3+ years of experience in operations, logistics, supply chain, or marketplace operations or trading companies&middot; Strong analytical skills, with the ability to interpret KPIs, identify process inefficiencies, and propose data-driven improvements.&middot; Experience with digital tools, including ERP systems, CRM platforms, workflow automation tools, and advanced Excel/Google Sheets.&middot; Knowledge of international trade and logistics, including shipping terms, customs processes, and global supply chain workflows.&middot; Excellent communication skills, with the ability to manage relationships and collaborate effectively with suppliers, clients, and cross-functional teams.&middot; Strong organizational and multitasking ability, capable of handling multiple orders and projects simultaneously with high accuracy.&middot; Problem-solving and decision-making skills, with a proactive and solution-oriented mindset to resolve operational issues quickly and efficiently&middot; Languages: Fluency in English (Spanish is a plus) and willingness to travel when required.Job Type: Full-timePay: 80,000.00TRY - 170,000.00TRY per monthApplication Question(s):<ul><li>Do you have 3&ndash;5+ years of operations experience in steel, commodities, supply chain, logistics, or digital marketplaces?</li><li>Rate your experience managing the full contract lifecycle (drafting, reviewing, negotiating, execution).</li></ul>⭐ 1&ndash;5<ul><li>Do you have experience working with international suppliers or clients (Latin America, Europe, Asia)?</li></ul>✔ Yes / No<ul><li>Rate your proficiency in CRM tools, Excel, or Google Sheets for commercial analysis and reporting.</li></ul>⭐ 1&ndash;5Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: Hybrid remote in Ankara (Ankara)

Maya Textile

<div>
 
 
 E-Commerce Marketplace Executive
 
 
 
 
 Penelope &amp; Othello Home Textile | Maya Tekstil
 
 
 
 
 📍
 
 &nbsp;Istanbul / Sancaktepe &ndash; Headquarters
 
 
 As part of the accelerated e-commerce growth strategy of our premium home textile brands&nbsp;Penelope&nbsp;and&nbsp;Othello, we are seeking an experienced&nbsp;E-Commerce Marketplace Manager&nbsp;to lead end-to-end sales operations across Turkey&rsquo;s leading marketplace platforms, primarily Trendyol, Hepsiburada, and Amazon Turkey.
 
 
 This is not merely an operational role &mdash; it is a strategic position responsible for driving sales performance, implementing commercial decisions, and scaling marketplace growth with measurable impact.
 
 
 
 
 
 
 Position Overview
 
 
 
 We are looking for a results-driven leader who will manage end-to-end marketplace operations for Penelope and Othello in Turkey, overseeing sales, campaigns, pricing, inventory, and operational excellence, while developing and executing strategies to maximize platform performance and sustainable growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead and manage end-to-end marketplace sales operations across Trendyol, Hepsiburada, Amazon Turkey, and other relevant platforms
 </li>
 <li>
 Plan and execute product listings, content optimization, pricing strategies, and campaign management
 </li>
 <li>
 Monitor and optimize sales performance, profitability, stock levels, and campaign effectiveness
 </li>
 <li>
 Manage daily operational processes via marketplace dashboards and panels
 </li>
 <li>
 Maintain strong communication and operational coordination with marketplace partners
 </li>
 <li>
 Conduct market, competitor, and pricing analyses to identify growth opportunities
 </li>
 <li>
 Develop and implement action plans to achieve and exceed sales targets
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Advanced English proficiency (mandatory)
 </li>
 <li>
 Proven end-to-end e-commerce marketplace experience in Turkey
 </li>
 <li>
 Strong command of Trendyol, Hepsiburada, and Amazon Turkey seller panels
 </li>
 <li>
 Hands-on experience in marketplace sales, campaign, and operational management
 </li>
 <li>
 Analytical mindset with strong performance and results orientation
 </li>
 <li>
 Excellent communication and planning skills
 </li>
 <li>
 Preferably residing on the Asian side of Istanbul
 </li>
 </ul>
 
 
 
 
 
 Why Join Penelope &amp; Othello?
 
 
 <ul>
 <li>
 Opportunity to work with one of Turkey&rsquo;s leading premium home textile brands
 </li>
 <li>
 High-impact role within a rapidly growing e-commerce organization
 </li>
 <li>
 Dynamic, performance-driven, and growth-oriented team culture
 </li>
 <li>
 Direct contribution to brand and channel expansion strategies
 </li>
 </ul>
 
 
 ✨
 
 &nbsp;We welcome applications from professionals who want to leverage their marketplace expertise within Turkey&rsquo;s evolving e-commerce ecosystem and contribute to the growth of strong, premium brands.
 
 
 &nbsp;
 
 
 &nbsp;
 
</div>

E-Commerce Marketplace Executive

Red Sea Global

<div><div><div><div><div>Division: Operations
</div></div></div></div><div><div><div><div>Department: Supply Chain and Logistics
</div></div></div></div><div><div><div><div>Company: Red Sea Global
</div></div></div></div><div><div><div><div>Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions 


Red Sea Coastal Trading Company is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments. 


Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond. 


With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global&rsquo;s commitment to sustainability, operational excellence, and local value creation. 


Efficiency in Motion. Excellence in Delivery. 


Job Purpose: 


The Assistant Manager - Business Systems and Solutions at Red Sea Coastal Trading Company is responsible for enabling, scaling, and optimizing the organization&rsquo;s Digital B2B Marketplace platform to support end-to-end supply chain and logistics operations. The role focuses on marketplace adoption, system integration, analytics enablement, and data-driven decision making through Power BI and Data Lake solutions.

This position acts as a critical bridge between business, technology, and external platform vendors to ensure the digital marketplace delivers seamless ordering, pricing, fulfillment visibility, analytics, and operational efficiency aligned with supply chain transformation objectives. 


Job Responsibilities: 


Strategic Contribution: 

<ul>
<li>Support the digital supply chain strategy through the enablement and continuous enhancement of the e-Commerce B2B Digital Marketplace platform;</li>
<li>Contribute to the roadmap for e-commerce marketplace capabilities, analytics maturity, and data-driven supply chain operations;</li>
<li>Drive marketplace adoption across internal users, suppliers, and logistics stakeholders.</li></ul> 


Operational 


Digital B2B Marketplace Enablement
<ul>
<li>Support the implementation, configuration, and ongoing optimization of the Digital B2B Marketplace platform.</li>
<li>Oversee the functionality and daily operations of the B2B e-commerce platform</li>
<li>Enable key marketplace capabilities including catalog management, pricing, ordering, fulfillment visibility, returns, and supplier onboarding.</li>
<li>Coordinate marketplace integrations with SAP (MM/SD/FICO), BirchStreet, and WMS systems, and other supply chain platforms.</li>
<li>Collaborate with the internal and external teams to enhance marketplace user experience, usability, and customer engagement features.</li>
<li>Support user onboarding, training, and change management activities to drive adoption and effective usage.</li>
<li>Support and optimize product listings, including items details, high-quality imagery, and pricing, often managing complex catalogs and bulk ordering features.</li></ul> 


Analytics, Power BI &amp; Data Lake
<ul>
<li>Design and deliver Power BI dashboards and reports for marketplace performance, supply chain KPIs, vendor performance, order fulfillment, and customer experience.</li>
<li>Support Data Lake design and implementation to consolidate marketplace, SAP, logistics, and operational data.</li>
<li>Enable self-service analytics and advanced reporting for supply chain and logistics stakeholders.</li>
<li>Collaborate with data and IT teams to ensure data accuracy, governance, and performance.</li>
<li>Develop analytics and dashboards to measure e-commerce performance, user experience metrics, customer engagement, and digital adoption.</li></ul> 


System Enablement &amp; Support
<ul>
<li>Act as a functional and technical point of contact for marketplace-related incidents, enhancements, and performance issues.</li>
</ul><ul><li>Maintaining proactive relationships with key internal and external stakeholders;</li>
</ul><ul><li>Support UAT, regression testing, releases, and system upgrades.</li>
<li>Translate business requirements into functional specifications and system enhancements.</li></ul> 


Policies, Systems, Processes, Procedures, Standards and Reports
<ul>
<li>Adhere to organizational policies, standards, and system governance frameworks.</li>
<li>Develop and maintain documentation including business requirements, functional designs, process flows, and user guides.</li>
</ul><ul><li>Ensure that all transactions are strictly documented and updated in the IT systems;</li>
<li>Prepare periodic (daily, weekly, monthly and adhoc) reports</li>
<li>Prepare accurate and timely MIS reports and analytics to support management decision-making.</li>
<li>Execute endorsed plans and programs to achieve organizational and departmental goals and objectives;</li>
<li>Develop continuous improvement plans, programs and activities to boost the efficiency and effectiveness of the commercial, transacting, and data operations;</li>
<li>Establish performance measures and priorities for each operation;</li>
<li>Monitor and maintain KPI&rsquo;s and key metrics;</li></ul> 


Safety, Quality &amp; Environment
<ul>
<li>Ensure compliance with data security, cybersecurity, and information governance standards.</li>
<li>Promote quality, reliability, and data integrity across marketplace and analytics platforms.</li></ul> 


Continuous Improvement
<ul>
<li>Identify opportunities to enhance marketplace functionality, automation, analytics, and user experience.</li>
<li>Benchmark digital marketplace and analytics capabilities against industry best practices.</li>
<li>Support continuous improvement initiatives to optimize cost, efficiency, and service levels across supply chain operations.</li></ul> 


Cross-functional Collaboration:
<ul>
<li>Work closely with sales, purchasing, IT, logistics, and customer service teams to ensure seamless operations and a consistent customer journey.</li></ul> 


Other duties
<ul>
<li>Performing other duties related to the job as assigned by RSCTC Management</li></ul> 


Qualification and Experience: 

<ul>
<li>Recognized degree in Information Systems and Supply Chain Management, Business, Data Analytics, Computer Science, or related field; Master&rsquo;s degree is a plus.</li>
<li>A minimum of 5 years in a supply chain and logistics operations field (preferred) and/or Digital Marketplace Implementation and Operation</li>
<li>Proven experience enabling or supporting Digital B2B e-commerce Marketplace platforms.</li>
<li>Hands-on experience with Power BI and Data Lake design and implementation.</li>
<li>Experience integrating digital platforms with ERP (SAP), WMS, and logistics systems is highly desirable.</li></ul> 


Skills: 

<ul>
<li>Strong understanding of Digital B2B Marketplace platforms and operating models.</li>
<li>Advanced Power BI skills (data modeling, DAX, dashboards, executive reporting).</li>
<li>Solid experience with Data Lake concepts, data pipelines, and analytics enablement.</li>
<li>Strong systems integration knowledge (ERP, WMS, TMS, finance).</li>
<li>Ability to translate business needs into functional and analytical solutions.</li>
<li>Strong analytical, problem-solving, and stakeholder management skills.</li>
<li>Excellent communication, documentation, and presentation skills.</li>
<li>Experience supporting e-commerce strategy execution, user experience improvement, and customer engagement initiatives.</li>
<li>Experience working in complex, cross-functional, and fast-paced environments.</li>
<li>AI-aware and data-driven mindset with enthusiasm for emerging technologies.</li>
<li>MS Office</li>
<li>Supply Chain and Logistics systems</li>
<li>Data Management/Data Science</li>
</ul>
JoJob Responsibilitiesb Responsibilities</div></div></div></div></div>

Assistant Manager - Business Systems and Solutions

B & H Surgical Insgtrument

We are seeking a skilled E-Commerce Marketplace Specialist to manage and grow our online marketplace operations. The ideal candidate will be responsible for managing product listings, optimizing content, monitoring sales performance, and ensuring smooth day-to-day operations across multiple online sales channels.The candidate should have hands-on experience working with major online marketplaces such as Amazon, eBay, and other e-commerce platforms, along with a strong understanding of listing optimization and marketplace management.Responsibilities<ul><li>Create, upload, and manage product listings across various online marketplaces.</li><li>Optimize product titles, descriptions, keywords, and images to improve product visibility and ranking.</li><li>Monitor sales performance, marketplace analytics, and product trends.</li><li>Manage inventory levels and coordinate stock updates with internal teams.</li><li>Handle order processing, shipping updates, and customer inquiries when required.</li><li>Conduct competitor research and pricing analysis to remain competitive in the market.</li><li>Ensure listings comply with marketplace policies and standards.</li><li>Identify opportunities to increase online sales and improve store performance.</li></ul>Experience &amp; Qualifications<ul><li>2&ndash;4 years of experience managing online marketplace stores (Amazon, eBay, or similar platforms).</li><li>Experience in product listing creation, optimization, and keyword research.</li><li>Familiarity with marketplace tools, inventory management systems, and order processing.</li><li>Strong analytical skills with the ability to interpret sales data and performance metrics.</li><li>Excellent attention to detail and organizational skills.</li><li>Ability to manage multiple listings and marketplaces efficiently.</li></ul>Preferred Skills<ul><li>Experience with marketplace advertising or promotions.</li><li>Knowledge of product SEO and listing optimization strategies.</li><li>Basic understanding of product image requirements and content management.</li></ul>Job Type: Full-timePay: From Rs70,000.00 per monthWork Location: In person

E-Commerce Listing & Marketplace Specialist

Tazah Technologies

Role Overview:We are looking for an E-commerce Business Manager who understands how to start, grow, and scale E-Commerce businesses &mdash; from product and creative hunting, digital marketing, inventory planning, fulfilment, and customer experience. This is a hands-on role for someone who has worked closely with E-Commerce brands, marketplaces, or digital commerce platforms and understands what it takes to scale online sales.What You&rsquo;ll Be Responsible For<ul><li>Managing and optimizing the day-to-day e-commerce operations across the platform.</li><li>Working closely with brands and sellers to identify winning products and creatives that can scale online.</li><li>Supporting sellers in building high-performing product listings, store pages, and digital storefronts.</li><li>Applying knowledge of platforms such as Amazon, Shopify, and other e-commerce ecosystems to improve seller performance and operational efficiency.</li><li>Collaborating with marketing team to support performance marketing campaigns, digital growth initiatives, and sales promotions.</li><li>Using data and insights to help brands improve product performance, conversion rates, and online sales growth.</li><li>Monitoring order flow, fulfilment timelines, cancellations, and returns to ensure smooth operations.</li><li>Working with inventory, logistics, and operations teams to ensure proper inventory planning and stock availability.</li><li>Identifying operational gaps and improving processes related to order management, fulfilment, and seller operations.</li><li>Ensuring a seamless customer experience from order placement to delivery, while monitoring feedback, complaints, and returns.</li><li>Managing and mentoring a team responsible for e-commerce operations and seller success.</li><li>Building processes, reporting frameworks, and performance tracking to support the growth of the platform.</li></ul>What We&rsquo;re Looking For.<ul><li>3&ndash;5 years of experience in e-commerce, marketplace operations, digital commerce, or performance marketing.</li><li>Experience working with local e-commerce brands, D2C brands, or agencies providing e-commerce services.</li><li>Strong understanding of Amazon, Shopify, and marketplace ecosystems.</li><li>Hands-on exposure to product selection, digital marketing, inventory planning, and fulfilment operations.</li><li>Ability to analyze data and identify opportunities to grow online sales and improve product performance.</li><li>Experience managing teams and working with cross-functional stakeholders.</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Supply Chain, E-commerce, or a related field.</li><li>A Master&rsquo;s degree (MBA) or certifications in Digital Marketing, E-commerce, or Growth Marketing will be considered an advantage.</li></ul>Why Zambeel?<ul><li>Autonomy &amp; ownership at the highest level &mdash; your decisions matter.</li><li>Exposure to international markets and cross-border finance operations.</li><li>Opportunity to directly influence financial strategy for groundbreaking products.</li><li>A fast-growing environment where learning, impact, and growth go hand in hand.</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs300,000.00 - Rs400,000.00 per monthWork Location: In person

E-Commerce Business Manager

Compass Training and Consultancy Pvt. Ltd.

Key ResponsibilitiesAmazon (Primary Platform)<ul><li>Full ownership of Amazon commercial performance, including pricing, Buy Box %, availability, stock depth, and account health</li><li>Deep, daily hands-on use of Seller Central, including case management, performance notifications, catalogue troubleshooting, and operational controls</li><li>Monitor seller competition, pricing pressure, and Buy Box loss; take corrective actions to protect revenue and margins</li><li>Manage branded listing issues including suppressions, IP complaints, contribution conflicts, brand restrictions, and policy violations</li><li>Own communication with Amazon Seller Support and performance teams, resolving complex account, catalogue, FBA, and compliance issues through effective case handling and escalation</li><li>Plan and oversee FBA shipment creation, replenishment cycles, stranded inventory resolution, ageing inventory management, and reimbursement tracking</li><li>Ensure margin protection through pricing discipline, fee awareness, and inventory planning</li></ul>Amazon PPC<ul><li>Own and oversee Amazon PPC as a core competency, including campaign structure, optimisation, budgeting, and performance analysis</li><li>Use PPC primarily for Buy Box defence, visibility stabilisation, and selective growth opportunities</li><li>Review PPC performance regularly and guide execution by team members</li></ul>Listings &amp; Catalogue Management<ul><li>Supervise listing creation and maintenance using existing brand assets, ensuring accuracy, compliance, and competitiveness</li><li>Manage bulk uploads and catalogue updates via flat files where required</li><li>Maintain catalogue health across all active ASINs without private-label brand development activities</li></ul>Multi-Marketplace Management<ul><li>Lead execution and operational consistency across eBay and TikTok Shop, with Amazon as the core revenue platform</li><li>Ensure pricing, stock allocation, and operational alignment across all channels</li><li>Support structured expansion and optimisation of secondary marketplaces through repeatable processes</li></ul>Leadership &amp; Team Management<ul><li>Lead, mentor, and review the work of marketplace executives</li><li>Set daily priorities, review outputs, and ensure execution quality</li><li>Act as the escalation point for operational and compliance issues</li><li>Drive accountability, productivity, and continuous improvement within the team</li></ul>Reporting &amp; Performance Monitoring<ul><li>Track marketplace KPIs including sales, Buy Box %, conversion, inventory health, and account performance</li><li>Produce clear performance reports and insights using advanced MS Excel</li><li>Identify risks and opportunities and translate them into executable actions</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, or a related field</li></ul>Required Experience &amp; Skills<ul><li>4+ years of hands-on Amazon marketplace experience, with at least 1&ndash;2 years in a senior or team lead role</li><li>Proven experience operating within a branded resale / wholesale Amazon model</li><li>Strong understanding of pricing mechanics, Buy Box algorithms, availability, stock depth, and account health</li><li>High level of competence using Amazon Seller Central daily</li><li>Solid, practical experience managing Amazon PPC</li><li>Working experience with eBay and TikTok Shop</li><li>Deep knowledge of Amazon policies, compliance, and issue resolution</li><li>Advanced MS Excel skills for analysis and reporting</li><li>Strong written and verbal English communication skills</li><li>Analytical, decisive, execution-focused mindset</li></ul>Preferred Experience<ul><li>Experience managing UK and/or EU marketplaces</li><li>Familiarity with Magento-based e-commerce platforms</li><li>Experience scaling multi-channel marketplace operations</li></ul>Job Type: Full-timeWork Location: In person

Marketplace Lead

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Contract Operations Manager

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