medical administrative assistant

West Coast Dental Services

<div><div><b>RCM Administrative Assistant</b></div><div></div><div><br>
</div><div><b>Position Summary</b></div><div>
The RCM Administrative Assistant performs a variety of general administrative/clerical tasks</div><div></div><div><b><br>
Responsibilities</b></div><ul><li>
Logs and tracks verbal or written member grievances and appeals</li><li>
Process corporate accounts receivable adjustments in accordance with the policies and procedures for past due accounts and erroneous balances</li><li>
Assist regional managers with reporting and ad-hoc queries as to the offices with highest uncollectible amounts as well as trends and potential training opportunities</li><li>
Answer inbound calls from patients on account queries</li><li>
Process inter-office transfers between patient accounts and/or dental offices</li><li>
Work with the field billers on educating them on repetitive errors and/or complex billing processes</li><li>
As needed posting/adjusting of certain payments received from insurance carriers and/or patients</li><li>
Assist the AR team in ad-hoc month end reports and projects</li></ul><div></div><div><b><br>
Knowledge, skills, and abilities</b></div><ul><li>
Prior front office experience in the medical/dental industry preferred</li><li>
Strong MS Office experience (Excel and Word)</li><li>
Previous experience with dental software (Eagle Soft, Dentrix, QSI, or similar)</li><li>
Strong written and verbal communication skills</li><li>
Strong interpersonal and relationship skills</li><li>
Ability to maintain outgoing, friendly attitude with patients and coworkers</li><li>
Ability to work in a fast paced environment and able to multitask</li><li>
Ability to work with minimal supervision</li></ul><div><b>
Physical Demands</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand, sit, and walk; talk, hear, and smell; and use hands, fingers, and wrists (manual dexterity and hand-eye coordination) to handle or feel the mouth/teeth and gums of patients, as well as objects, tools, or controls associated with the dental field. The employee is frequently/occasionally required to reach; lift and/or move up to 25 pounds; and balance, stoop, bend, squat, kneel, crawl, climb, twist, pull, and crouch. The essential functions of this position will result in the following: hazardous exposure (chemical and infections)&mdash;constantly; non ionizing radiation (welding flash, microwaves, sun, etc.)&mdash;frequently; radiation (x-ray, radioactive, isotopes, etc.)&mdash;constantly; noise (loud/repetitive, 85 decibels per OSHA standard)&mdash;constantly; and personal protective equipment (PPE: respiratory masks, latex gloves, face shields, etc.)&mdash;constantly.</div><div></div><div><b><br>
Work Conditions and Risk</b></div><div>
General Dental Office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The dental office environment may result in employees being exposed to toxic chemicals, radiation, infectious bodily fluids and materials, and increased noise level. This position assumes high risk.</div><div></div><div><b><br>
Limitations and Disclaimer</b></div><div>
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, skills, and physical demands required for the position.</div><div></div><div><br>
This job description is subject to possible modification to reasonably accommodate disabled individuals. Some requirements may exclude individuals who pose a direct threat or significant risk to health and safety of themselves or other employees.</div><div></div><div><br>
This job description in no way states or implies that these are the only duties to be performed by anyone occupying this position. Employees are required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with State and Federal laws.</div><div></div><div><br>
The job requirement represents the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee must possess the abilities to perform each duty proficiently. Continued employment remains on an &ldquo;at-will&rdquo; basis.</div></div><div></div>

AR Administrator

ACE Money Transfer

<p><b>Job Purpose:</b><br/>The Patient Care &amp; Admin Coordinator will provide support in patient health monitoring (blood pressure, diabetes, weight management, and other basic checks) while also managing administrative tasks to ensure smooth operations of the healthcare facility. This role bridges the gap between medical support and administrative management, ensuring patients receive quality care in an organized and efficient manner.<b>Key Responsibilities:</b><br/><b>Patient Care Support</b></p><ul><li>Assist the doctor in basic patient assessments (BP, blood sugar checks, weight, etc.).</li><li>Maintain patient health records accurately and confidentially.</li><li>Guide patients on appointment schedules, follow-ups, and basic lifestyle management advice as directed by the doctor.</li><li>Ensure a welcoming and supportive environment for patients.</li></ul><p><b>Administrative Duties</b></p><ul><li>Manage appointment scheduling, patient registration, and record-keeping.</li><li>Maintain medical supplies inventory and ensure timely procurement.</li><li>Prepare daily/weekly reports on patient visits and services provided.</li><li>Handle correspondence, documentation, and filing related to clinic operations.</li><li>Coordinate with program management for reporting, meetings, and community outreach activities.</li></ul><p><b>Operational Support</b></p><ul><li>Facilitate smooth communication between patients, doctors, and staff.</li><li>Support awareness and health education activities organized by the Citizen Society.</li><li>Ensure compliance with clinic policies, procedures, and ethical standards.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s degree in social sciences, healthcare, or administration (preferred).</li><li>Experience in healthcare support or administrative roles (desirable).</li><li>Strong organizational and communication skills.</li><li>Basic knowledge of patient care, health monitoring devices, and record-keeping.</li><li>Proficiency in MS Office and basic data management.</li><li>Empathy, patience, and the ability to interact effectively with patients and community members.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Patient Care and Admin Co-Ordinator

Christus Health

<strong>Description</strong><br><p><b><u>Summary:</u></b></p><p>Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.</p><p><u>Responsibilities:</u></p><ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.</li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and researches errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul><p><u>Requirements:</u></p><p>Education/Skills</p><ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul><p>Experience</p><ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul><p><b><u>Work Type: </u></b></p><p>Per Diem As Needed</p><p><br></p>

Ambulatory Service Representative-Scheduling

<strong>Description</strong><br><p><b><u>Summary:</u></b></p><p>Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.</p><p><b><u>Responsibilities:</u></b></p><ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. </li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and research errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes to maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul><p><br></p><p><b><u>Requirements:</u></b></p><p><b>Education/Skills</b></p><ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul><p><b>Experience </b></p><ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul><p><b>Licenses, Registrations, or Certifications</b></p><ul><li>None</li></ul><p><u>Work Schedule:</u><br></p><p><b><u>Varies</u></b></p><p><b><u>Work Type: </u></b></p><p>Full Time</p><p><br></p>

Ambulatory Service Representative - Pedi MFM Clinic

<strong>Description</strong><br><p><b><u>Summary:</u></b></p><p>Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.</p><p><b><u>Responsibilities:</u></b></p><ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. </li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and research errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes to maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul><p><br></p><p><b><u>Requirements:</u></b></p><p><b>Education/Skills</b></p><ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul><p><b>Experience</b></p><ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul><p><b>Licenses, Registrations, or Certifications</b></p><ul><li>None</li></ul><p><u>Work Schedule:</u><br></p><p>Varies</p><p><b><u>Work Type: </u></b></p><p>Full Time</p><p><br></p>

Al Mayya Group

<p><b>Key Roles &amp; Responsibilities:</b></p><ul><li>Collecting, receiving, labeling, and/or analyzing samples or substances using the correct testing equipment, when necessary.</li><li>Instructs patients in the proper collection of samples.</li><li>Designing and executing laboratory testing in line with standard testing procedures, recording observations, and interpreting findings.</li><li>Recording all experimental data and test results accurately and in the specified format (written and/or electronic) according to established procedure.</li><li>Organizing and storing all chemical substances, fluids, and compressed gases according to safety instructions.</li><li>Ensuring that safety guidelines are always adhered to within the laboratory.</li><li>Maintaining daily logs and equipment record books.</li><li>Cleaning, sterilizing, maintaining, and calibrating laboratory equipment.</li><li>Ordering laboratory supplies, as needed.</li><li>Providing technical support, when necessary.</li><li>Keeping up to date with relevant scientific and technical developments.</li><li>Perform quality control and calibrate equipment if necessary</li><li>Performs miscellaneous job-related duties as assigned.</li><li>Oversees lab inventory and orders supplies when required.</li><li>Taking and recording patient's vital signs and reporting any abnormalities to the Nurse-in&not; Charge.</li><li>Maintain accurate and up-to-date records or patient care/activities.</li><li>Assisting the Nurse-in-charge with medical procedures, including preparation materials needed for the procedure and preparation of patient (ex. Application of numbing cream/spray).</li><li>Setting up and cleaning medical supplies as needed.</li><li>Ensure patient comfort by providing a clean and safe environment.</li><li>Respond to patient requests promptly and compassionately.</li><li>Work collaboratively with the Nursing Staff and other healthcare professionals.</li><li>Attending team meetings and contribute to care planning discussions.</li><li>Attending trainings as needed in order to provide better patient care and possibly perform simple patient treatments, under the supervision of the Nurse or Doctor.</li><li>Uphold high standards of professionalism and ethics.</li><li>Respect patient confidentiality and privacy</li></ul><p><b>Education &amp; Experience:</b></p><ul><li>High School diploma or equivalent (a degree in Administration, Healthcare, or a related field is a plus).</li><li>Minimum of 2-3 years of experience in a receptionist or administrative role, preferably within the healthcare or medical sector.</li></ul><p><b>Essential skills: </b></p><ul><li>Customer Service Excellence: Ability to provide a professional, welcoming, and compassionate experience for patients, visitors, and clients.</li><li>Communication Skills: Strong verbal and written communication skills to handle inquiries, direct calls, and provide clear information to patients and staff.</li><li>Organizational &amp; Multitasking Abilities: Efficiently manage multiple tasks, maintain an organized workspace, and prioritize responsibilities in a fast-paced environment.</li><li>Confidentiality &amp; Discretion: Maintain strict confidentiality with sensitive patient and company information, ensuring privacy compliance (e.g., HIPAA).</li><li>Tech Proficiency: Competency in office software (e.g., Microsoft Office) and familiarity with healthcare management systems for scheduling, record-keeping, and communication.</li></ul><p>Job Type: Full-time</p>

Laser technician/ beauty therapist / laser therapist

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AR Administrator

Patient Care and Admin Co-Ordinator

Ambulatory Service Representative-Scheduling

Ambulatory Service Representative - Pedi MFM Clinic

Ambulatory Service Representative - Pedi MFM Clinic

Laser technician/ beauty therapist / laser therapist

Ambulatory Service Representative - Pedi MFM Clinic