medical administrative coordinator

Alliance Health System

<div>Position Title: Vascular Administrative Coordinator 
Department: MD; Vascular Division 
Location: Alliance Orthopedics- Bloomfield 
Position Summary 
Alliance Orthopedics is seeking a detail-oriented Vascular Administrative Coordinator to 
support the daily administrative and operational functions of the vascular department. 
This role assists physicians and clinical teams with documentation, scheduling 
coordination, patient communication, and general departmental organization to ensure 
efficient workflow and a positive patient experience. 
The Vascular Administrative Coordinator will work closely with clinical and administrative 
staff to support procedure coordination, maintain accurate records, and facilitate 
communication across the department.<div> 

Key Responsibilities 
Administrative Support 
<ul><li>Provide administrative support to physicians and the vascular department.</li><li>Assist with maintaining accurate procedural documentation and records.</li><li>Support preparation and organization of departmental reports and materials.</li></ul>
Patient Coordination 
<ul><li>Assist with patient communication related to procedures, follow-ups, and</li></ul>
scheduling needs. 
<ul><li>Help coordinate appointment changes and ensure patients receive appropriate</li></ul>
instructions and information. 
Scheduling &amp; System Maintenance 
<ul><li>Support maintenance of provider schedules and appointment records within the</li></ul>
electronic medical record system. 
<ul><li>Assist with ensuring scheduling accuracy and operational efficiency across clinic</li></ul>
locations. 
Department Communication 
<ul><li>Facilitate communication between physicians, clinical staff, and administrative</li></ul>
teams. 
<ul><li>Participate in department meetings and assist with follow-up coordination as</li></ul>
needed. 
Operational Support 
<ul><li>Assist with general operational tasks that support clinic and procedural workflow.</li><li>Help ensure necessary supplies and resources are available for scheduled clinical</li></ul>
activities.</div><div> 

Qualifications 
Education 
<ul><li>High school diploma required; additional education in healthcare administration or</li></ul>
a related field preferred. 
Experience 
<ul><li>Prior experience in a medical office or healthcare administrative setting preferred.</li></ul>
Skills 
<ul><li>Strong organizational and multitasking abilities.</li><li>Excellent communication and interpersonal skills.</li><li>High attention to detail.</li><li>Ability to support a fast-paced clinical environment.</li><li>Familiarity with electronic medical records and scheduling systems preferred.</li></ul></div>

Benefits:
<ul><li>
Collaborative environment fostering continued growth in a multidisciplinary approach to medicine
</li><li>
<div>VERY competitive salary and a runway for professional growth</div>
</li><li>
<div>Medical, Dental, and Vision Insurance</div>
</li><li>
<div>Accrued paid time off, sick time, and six paid company holidays</div>
</li><li>
<div>Annual CEU reimbursement budget for licensed clinicians</div>
</li><li>
Retirement savings account with a percentage based company match
</li></ul>
Background Check Requirement: Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education, criminal records, and other relevant information as permitted by law</div>

Vascular Administrative Coordinator

Gateway Rehabilitation Center

<div>Description:

Ready to make an impact in addiction recovery? If you&rsquo;re looking to support meaningful change and play a key role in advancing how care is delivered, we have the perfect opportunity for you! Your organizational skills, professionalism, and dedication can help transform lives&mdash;one interaction at a time.
Gateway Rehab Center (GRC) is seeking a detail-oriented and motivated Administrative Support Coordinator to enhance the efficiency and effectiveness of our operations.
In this fully remote role, you&rsquo;ll provide essential administrative support that helps ensure individuals receive timely, accessible, and high-quality care&mdash;all from the comfort of your home. If you&rsquo;re inspired by mission-driven work and want to contribute to expanding access to life-changing recovery services, we&rsquo;d love to hear from you!
Please Note: This is a remote position. You must live in the US or a US territory.
Why Choose Gateway Rehab?<ul><li>
Make an impact through Gateway&rsquo;s mission &ldquo;to help all affected by addictive disease to be healthy in body, mind, and spirit.&rdquo;</li><li>
Be a part of an organization that has been leading the way in addiction treatment for over 50 years.</li><li>
Leverage cutting-edge telehealth technology to bridge gaps in care and transform lives.</li><li>
Enjoy the flexibility of a fully remote role while maintaining meaningful client connections.</li></ul>
Why This Role is the Future of Addiction Treatment?
GRC&rsquo;s Telehealth Services team is changing lives, and as an Administrative Support Coordinator, you&rsquo;ll be at the forefront of this movement. Your work will expand access to critical services, empower clients, and shape the future of addiction recovery. This is more than just a job&mdash;it&rsquo;s a mission-driven career where you can make a lasting impact every single day.
Your Role in Transforming Recovery<ul><li>
Processes patient evaluations, admissions, and discharges in Electronic Health Records.</li><li>
Assists in scheduling individuals for services with Electronic Health Records.</li><li>
Greet visitors and patients and notify staff as people arrive for appointments.</li><li>
Completes word processing, data entry, and filing duties.</li><li>
Trains new administrative staff in office procedure and electronic medical record use.</li><li>
Monitors patient liability and payment rate, including tracking patient liability, reminding patients, and referring nonpaying patients to site manager. Also, accepts patient liability payments and makes bank deposits.</li><li>
Coordinates and processes patient drug screening.</li><li>
Answer multi-line phone in a professional and pleasant manner, screen and correctly direct calls to the appropriate staff.</li><li>
Answer visitor inquiries and provide basic information as to services and programming.</li><li>
Perform clerical duties as needed.</li><li>
Audits patient charts, including admissions and discharges.</li><li>
Supports operations of doctor/nurse day, including scheduling appointments, authorization and ordering of patient medication, and communication with pharmacies.</li><li>
Orders supplies needed for office operations.</li><li>
Ensures office equipment is functional and take responsibility for smooth functioning of office.</li><li>
Generates and responds to correspondence.</li><li>
Maintain neat and organized appearance of the lobby and front desk area.</li><li>
Supports site medical records, including maintaining patient records and finalizing patient record after discharge.</li><li>
Attends site and operations meetings as needed.</li><li>
Performs related duties as needed.</li></ul>
Requirements:

What We&rsquo;re Looking For<ul><li>
High School diploma or equivalent required. Post high school, business or professional school graduate preferred.</li><li>
Proficiency in telehealth platforms and digital communication tools.</li><li>
A passion for breaking down barriers to care and advancing virtual behavioral health treatment.</li><li>
Strong communication and organizational skills.</li><li>
Solid computer proficiency and experience.</li></ul>
Other Requirements:<ul><li>
PA State Police Criminal History Record check.</li><li>
Obtain FBI Criminal Background and PA Child Abuse History Clearance.</li><li>
Pass Drug Screen.</li><li>
2-Step TB Test.</li><li>
CPR/First Aid certification.</li></ul>
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.</div>

Administrative Support Coordinator - Telehealth - REMOTE

InnovAge

<div>
 
 Responsibilities
 
 
 
 The
 
 Scheduling Coordinator
 
 assists in participant care responsibilities by performing receptionist duties, escorting participants to exam rooms and scheduling and coordinating various appointments between the participant and providers. The Scheduling Coordinator also performs a variety of clerical duties and provides administrative support to all clinic functions.
 
 
 Participant Scheduling and Support &ndash; 75%
 
 
 <ul>
 <li>
 Schedules appointments with internal providers and with external network specialists&rsquo; offices for consultations and procedures as ordered by PACE primary care physicians.
 </li>
 <li>
 Assists in prioritizing the scheduling of participants by consulting with medical staff, on a daily basis, to manage the participant flow.
 </li>
 <li>
 Works as a liaison to these specialists&rsquo; offices for coordinating care and relaying information to PACE operations leadership team as appropriate.
 </li>
 <li>
 Coordinates with the transportation department to schedule outside and special in-house appointments for participants.
 </li>
 <li>
 Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements.
 </li>
 <li>
 Coordinates escorts with the ADHC staff.
 </li>
 <li>
 Takes information from participants to start the triage process for those seeking care without a scheduled appointment
 
 
 
 </li>
 </ul>
 Clinic and Support &ndash; 25%
 
 
 <ul>
 <li>
 Greets and checks in participants for clinic appointments, performs any necessary documentation in medical records, and performs computer entries to update participant information.
 </li>
 <li>
 Answers clinic telephone calls and directs calls and messages to appropriate parties or voice mail as requested.
 </li>
 <li>
 Performs data entry of participant information, diagnostic orders, test results and data PACE information per established procedures.
 </li>
 <li>
 Maintains inventory of clinic supplies and puts needed supplies on re-order list. Ensures that necessary supplies are always available.
 </li>
 <li>
 Performs any necessary filing or clerical duties necessary to complete charting requirements.
 </li>
 <li>
 Completes weekly audits as assigned.
 </li>
 <li>
 Confirms that lab results are received and contact the lab company as needed for additional information.
 </li>
 <li>
 Requests consultation notes and diagnostic tests by fax as needed.
 
 
 
 </li>
 </ul>
 
 Required
 
 
 
 <ul>
 <li>
 1+ yr administrative or clerical experience that includes filing, record keeping, data entry and providing customer service
 </li>
 <li>
 1+ yr scheduling experience
 </li>
 <li>
 Medical Terminology
 </li>
 <li>
 EMR
 
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Using Epic EMR
 </li>
 <li>
 Current state issued Certified Nursing Assistant (CNA) license and/or Medical Assistant certificate
 </li>
 <li>
 Clinic health care experience in a geriatrics setting
 </li>
 <li>
 Experience as a Nursing Assistant in home care, long-term care, daycare or group home
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
 
 
 InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&amp;D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
 
 
 Applicants are considered until the position is filled.
 
 
 
 Additional Information
 
 
 
 
 Compensation Disclaimer
 
 
 
 The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
 
 
 
 Attention Florida Applicants
 
 
 
 This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
 
 
 For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
 
 
 
 Agency Disclaimer
 
 
 
 InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.
</div>

Scheduling Coordinator

HCA Healthcare Physician Services

<div><h5 class="jobSectionHeader">Introduction</h5>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Medical Office CoordinatorHCA Florida Aventura Orthopedics<h5 class="jobSectionHeader">
Benefits</h5>
HCA Florida Aventura Orthopedics offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>Consumer discounts through Abenity and Consumer Discounts 
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>Colleague recognition program 
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
We are seeking a(an) Medical Office Coordinator for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5> 
Full time (Monday - Friday, days), no nights, no on call, no weekends, no holidays 
Seeking a Medical Office Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now. 
What you will do in this role: 
 
<ul><li>Demonstrates and adheres to the Code of Conduct and Mission and Values statements.
</li><li>Fosters an engaged cultureand valuesin which all colleagues can thrive</li><li>
Directly responsiblefor the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters; and ease and accuracy of registration processes, including collection of co-pays and deductibles.
</li><li>Assistsin hiring and selecting clerical and clinical (non-provider) practice staff in partnership with the PM II, III, PA I, or PA II.
</li><li>Responsible for theappropriate onboardingandtimely, comprehensive orientation of non-provider practice staff membersin accordance withorganizational standardsandshared accountability for first-year non-provider turnover metrics and performance.
</li><li>Regularlycommunicatewith non-provider staff individually and in staff meetings, emphasizing creating an environment that supportsculture and values whileencouraging and welcoming the voice of all team members.
</li><li>Oversees the process of preparing patients for examination and treatment.
</li><li>Establishes andmaintainsappropriate processesfor managing inbound and outbound patient referrals.
</li><li>Manages staff scheduling to daily levelsappropriate tovolume demands andin accordance withthe organization&rsquo;s care standards and associated operating metrics.
</li><li>Assistsand providesadditionalfrontline staffing support and coverage tomaintainpractice operations (answering phones, scheduling, rooming patients, etc.).</li><li>
Maintains the practice&rsquo;ssupply ofinventory, physical facilities, and core non-provider staffing in ready, functional operating conditions at all times.</li><li>
Assistsinmaintainingpatient files, records, and other information.
</li><li>Compiles and condenses technical and statistical data for reports and recordspertaining tooperational priorities such as scheduling and volume,cancelationand no-show opportunities, etc. Last Update: October 2023
</li><li>Ensures any patient complaints are handled appropriately andtimely(initialresponse same or next day; findings shared withappropriate membersof practice, market/division, and/or other executive leadership).
</li><li>Participates in professional development activities, including Physician Services manager development curricula and other offerings critical to continued development and readiness for advancement, including (but not limited to) activities such as SPARK pathways and other targeted learnings such as &ldquo;lunch and learn&rdquo; sessions hosted at the practice, market, or enterprise level, and other online learning resources (HealthStream, etc.).
</li><li>Maintains strict confidentiality, always adhering to organizational standards for ethics, compliance, and patient privacy.
</li><li>Perform other duties asrequired.
</li>Must adhere to all Physician Services policies and procedures. 
<li>
</li></ul> 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
What you will need in this role: 
 
EDUCATION:
High school diploma or GED preferred. Medical Office Specialist or related practice operations certificate preferred. 
<ul><li>
</li></ul> 
EXPERIENCE:
Two or more years of medical office experience is required 
<ul><li>
</li></ul> 
CERTIFICATION/LICENSE:<ul><li>
 RMA, CMA or LPN certificate is beneficial, CPR Certification is preferred</li></ul> 
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our Medical Office Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Medical Office Coordinator

<div><h5 class="jobSectionHeader">Introduction</h5>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Medical Office CoordinatorMSO TX Cardiac Arrhythmia MCE<h5 class="jobSectionHeader">
Benefits</h5>
MSO TX Cardiac Arrhythmia MCE offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>Consumer discounts through Abenity and Consumer Discounts 
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>Colleague recognition program 
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Full time (Monday - Friday, days), no nights, no on-call, no weekends, no holidays
Seeking a Medical Office Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.
What you will do in this role:<ul><li>
Directly responsible for the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters; and ease and accuracy of registration processes, including collection of co-pays and deductibles.</li><li>
Assists in hiring and selecting clerical and clinical (non-provider) practice staff in partnership with the PM II, III, PA I, or PA II.</li><li>
Responsible for the appropriate onboarding and timely, comprehensive orientation of non-provider practice staff members in accordance with organizational standards and with shared accountability for first-year non-provider turnover metrics and performance.</li><li>
Regularly communicate with non-provider staff individually and in staff meetings, emphasizing creating an environment that supports diversity and inclusion while encouraging and welcoming the voice of all team members.</li><li>
Oversees the process of preparing patients for examination and treatment.</li><li>
Establishes and maintains appropriate processes for managing inbound and outbound patient referrals.</li><li>
Manages staff scheduling to daily levels appropriate to volume demands and in accordance with the organization&rsquo;s care standards and associated operating metrics</li><li>
Assists and provides additional frontline staffing support and coverage to maintain practice operations (answering phones, scheduling, rooming patients, etc.).</li><li>
Maintains the practice&rsquo;s supply inventory, physical facilities, and core non-provider staffing in ready, functional operating conditions at all times.</li><li>
Assists in maintaining patient files, records, and other information.</li><li>
Compiles and condenses technical and statistical data for reports and records pertaining to operational priorities such as scheduling and volume, cancelation and no-show opportunities, etc.</li><li>
Ensures any patient complaints are handled appropriately and timely (initial response same or next day; findings shared with appropriate members of practice, market/division, and/or other executive leadership).</li><li>
 Perform other duties as required.</li></ul>
What Qualifications you will need:
EDUCATION:<ul><li>
High school diploma or GED preferred.</li><li>
Medical Office Specialist or related practice operations certificate preferred.</li></ul>
 EXPERIENCE:<ul><li>
Two or more years of medical office experience is required</li></ul>
CERTIFICATION/LICENSE:<ul><li>
RMA, CMA or LPN certificate is beneficial</li><li>
CPR Certification is preferred</li></ul>
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our Medical Office Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Rotech Healthcare Inc.

<div><div>Join a Leader in Home Healthcare</div><div></div><div> 
At Rotech Healthcare Inc., we&rsquo;re more than a medical equipment provider&mdash;we&rsquo;re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.</div><div></div><div> 
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.</div><div></div><div> 
Explore more about our mission and services at Rotech.com.</div><div> 
Summary</div><div>
We are seeking a dedicated Patient Care Coordinator for our Sleep Central Murray, KY Operations. In this position you will be responsible for contacting all patients regarding delivery of equipment, taking patient orders, verifying patient information and placing the order in a timely manner.</div><div>
Pay starting at $15 plus a Quarterly Bonus opportunity</div><ul><li>
Mon - Fri scheduled shift within 6am - 6pm; possible 4 day work week with 10 hour shifts</li><li>
Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval</li></ul><div>
Essential Job Duties and Responsibilities</div><div>
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)</div><ul><li>
Accurately transcribes patient profile over telephone including data entry of information and possible outbound calling</li><li>
Obtains medically necessary documentation</li><li>
Processes patient orders through Online Pharmacy system</li><li>
Resolves tracking issues and reschedules shipping orders for patients</li><li>
Troubleshoots problems based on patient input regarding the scope and/or magnitude of failure</li><li>
Verifies orders are complete</li><li>
Performs other duties as assigned</li></ul><div> 
Employment is contingent on</div><ul><li>
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.</li><li>
Drug screen (when applicable for the position)</li><li>
Compliance with healthcare facility credentialing process (when applicable for the position)</li><li>
Valid driver&rsquo;s license in state of residence with a clean driving record (when applicable for the position)</li></ul><div>
Required Education and/or Experience</div><ul><li>
High school diploma or GED equivalent, required</li></ul><div>
Preferred Education and/or Experience</div><ul><li>
Background in the medical field with experience in administrative record management, preferred</li><li>
Experience working with medical equipment, preferred</li><li>
Familiarity with medical billing processes and reimbursement procedures, preferred</li><li>
Knowledge of medical terminology, preferred</li><li>
Minimum of one year of related work experience, preferred</li></ul><div>
Skills and Competencies</div><ul><li>
Ability to interpret various forms of communication, including verbal, non-verbal, written, and visual</li><li>
Ability to perform basic mathematical calculations accurately</li><li>
Capable of working independently as well as collaboratively within a team</li><li>
Demonstrated ability to maintain confidentiality and exercise discretion when handling sensitive information</li><li>
Self-motivated, organized, and able to manage time and solve problems using deductive reasoning</li><li>
Strong attention to detail with the ability to multi-task effectively</li><li>
Strong English communication skills, both written and verbal</li></ul><div>
Machines, Equipment and Technical Abilities</div><ul><li>
Ability to navigate the internet and conduct online research</li><li>
Ability to operate standard office equipment, including fax machines, copiers, printers, phones, and computers/tablets</li><li>
Proficiency with email communication platforms</li><li>
Working knowledge of Microsoft Outlook, Word, and Excel</li></ul><div>
Physical Demands</div><ul><li>
Ability to lift and carry office equipment when needed</li><li>
Ability to read small print on screens and documents, requiring close vision</li><li>
Ability to sit, stand, walk, talk, and listen for extended periods</li></ul></div>

Patient Care Customer Service Coordinator (WFH)

Trinity Health

Employment Type: 
Full time
 
Shift: 
Day Shift
 
Description: 
Summary
 
The Senior Administrative Liaison is responsible for performing and overall coordination of administrative and secretarial duties for specialty practices. The Senior Administrative Liaison also provides administrative and secretarial support to practice physicians and senior staff. They also provide adequate backup in reception coverage by assisting in greeting outpatients, collation and handling incoming calls. The Senior Administrative Liaison acts as the lead liaison between partnering hospitals and surgical scheduling for outpatient or inpatient procedures.
 
Job Duties and Responsibilities
 
Registration: 
<ul>
<li>Work in collaboration with site management on performance and policy adherence:</li>
<li>Assist in training new colleagues based on expectations.</li>
<li>Manages daily staffing needs in coordination with office and float pool managers.</li>
<li>Conducts in-person registration/interviews-capturing demographic, financial/insurance, physicians, diagnosis information etc. and entry of this information into the computer systems.</li>
<li>Explains general and financial consent forms and secures proper signatures.</li>
<li>Provides and accepts Advanced Directive material and refers patients to appropriate professional.</li>
<li>Accepts and records referrals requested from physician offices.</li>
<li>Coordinates the transfer of patients from other facilities.</li>
<li>Maintains close coordination with insurance verifier.</li>
<li>Completes prior authorizations as required documents in appropriate system.</li>
<li>Contacts medical examiners when required.</li>
<li>Evaluates billing error reports and makes appropriate corrections.</li>
</ul>
Scheduling: 
<ul>
<li>Display leadership qualities.</li>
<li>Acts as the lead liaison between partnering hospitals and surgical scheduling for procedures.</li>
<li>Accurately performs scheduling of outpatients and coordinating diagnostic procedures in a timely manner.</li>
<li>Completes physicians fax orders by calling patients and scheduling exam(s) and lets physicians know date/time of exam by fax back to physician’s office.</li>
<li>Accurately enters patient information into the computer by either registration/scheduling of patients or exams.</li>
<li>Accurately schedules all surgical procedures, including pre-operative and post-operative care and coordinates all testing results.</li>
<li>Knowledgeable in the use of practice management computer system and hospital-based data systems.</li>
<li>Confirms all appointments for certain departments to ensure that patients are aware of appointment time and place.</li>
<li>Ensures patient understanding of all directions given, engages nursing as appropriate.</li>
<li>Tracks referrals and patient registration.</li>
<li>Accurately performs and submits required chart prep for hospital procedures and diagnostics.</li>
</ul>
Receptionist: 
<ul>
<li>Serves as a mentor and role model to all colleagues.</li>
<li>Acts as a receptionist for the clinic.</li>
<li>Answers, screens, and routes telephone calls correctly.</li>
<li>Assists patients, families, and the public.</li>
<li>Answers nurse/patient phone system as needed and relays information to responsible person.</li>
<li>Contacts patient’s family or doctor as directed.</li>
<li>Ascertains identity of all persons.</li>
<li>Faxes medical information to physicians and insurance carries as requested.</li>
</ul>
Administrative Office Support: 
<ul>
<li>Ensure distribution of work throughout the team is sufficient to meet daily scheduling needs.</li>
<li>Provides administrative and secretarial support for practice physicians and staff.</li>
<li>Controls the access and schedules meeting for providers.</li>
<li>Maintains automated schedules.</li>
<li>Chart prep for outpatient clinic schedules.</li>
<li>Types meeting minutes as needed.</li>
<li>Prepares check requests and processes distribution of accounts payable checks.</li>
<li>Prepares correspondence, reports, and forms as requested.</li>
<li>Maintains adequate level of supplies. Obtains and returns equipment to proper department.</li>
<li>Responsible for neat and orderly environment including lobby area.</li>
<li>Remains willing to preform additional tasks as directed by practice physicians and staff.</li>
</ul>
Qualifications
 
<ul>
<li>Strong leadership skills required.</li>
<li>Associate degree in administrative medical secretary or similar major, or 5 years of related experience.</li>
<li>Bachelor’s degree preferred.</li>
<li>Familiar with physician's office procedures.</li>
<li>Surgical scheduling experience required.</li>
<li>Good oral communication and interpersonal skills.</li>
<li>Working knowledge of word processing, spreadsheets, excel, graphics.</li>
</ul>
Pay range: $21.20-$28.55
 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location
 ​
 
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Sr. Administrative Liaison - Radiology - St. Peter's Hospital - FT Days

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Sr. Administrative Liaison - Radiology - St. Peter's Hospital - FT Days