medical and health services manager

Pfizer

<div><p><b>ROLE SUMMARY</b></p><p>
The Senior Manager, Field Medical, non‑MD is a field‑based medical colleague within Field Medical Affairs responsible for providing therapeutic area and product expertise across assigned geographies (typically one or more U.S. states). The role supports Pfizer&rsquo;s in‑line and late‑stage portfolio through scientific exchange, medical engagement, customer insights, and research support, spanning a broad range of healthcare professional (HCP) and organized customer segments.</p><p></p><p>
The Senior Manager, Field Medical, non‑MD contributes to the development and execution of medical strategy by delivering accurate, balanced, and scientifically rigorous medical information; supporting research and data dissemination; and serving as a trusted medical resource to internal and external stakeholders in alignment with Pfizer policies, guidance, and medical objectives.</p><p></p><p>
In this role, the Senior Manager, Field Medical, non‑MD contributes to the identification, interpretation, and discussion of meaningful gaps between evidence‑based standards of care and real‑world clinical practice, supporting medical strategy through patient‑focused, data‑informed scientific exchange.</p><p></p><p><b>
ROLE RESPONSIBILITIES</b></p><ul><li><p>
Plan and execute medical strategy and engagement with appropriately identified customers within an assigned territory, coordinating compliantly with cross‑functional Pfizer colleagues to achieve medical objectives</p></li><li><p>
Maintain a high level of scientific and therapeutic area knowledge, including disease states, standards of care, emerging data, and Pfizer medicines, to support meaningful scientific exchange</p></li><li><p>
Deliver truthful, balanced, accurate, and scientifically supported information in response to unsolicited medical requests from HCPs, in compliance with all applicable Pfizer policies, SOPs, and regulatory requirements</p></li><li><p>
Serve as a conduit for medical information and customer insights, sharing externally derived insights with internal partners to inform medical strategy, content development, and execution.</p></li><li><p>
Identify and explore areas where real‑world clinical practice, systems of care, or patient experience may diverge from established evidence, guidelines, or evolving scientific understanding, and engage customers in scientific dialogue to better understand contributing factors and potential opportunities for improvement</p></li><li><p>
Maintain effective communication and collaboration with headquarters Medical Affairs colleagues, Medical Information, and Field Medical peers to ensure alignment with medical priorities</p></li><li><p>
Demonstrate strong communication skills across multiple channels, including live and virtual presentations, written scientific communication, and one‑to‑one or group discussions</p></li><li><p>
Optimize patient centricity in medical communications and engagements, incorporating health literacy and cultural awareness principles so that patients remain the ultimate focus</p></li><li><p>
Support patient‑focused discussions that highlight unmet needs, variability in care delivery, and barriers to optimal outcomes across diverse care settings, ensuring engagements remain grounded in scientific evidence and compliant medical exchange</p></li><li><p>
Deliver approved medical content related to Pfizer medicines and relevant disease‑state topics to HCPs across a variety of settings, including local, regional, and national forums</p></li><li><p>
Identify, prioritize, and engage appropriate customer segments within the assigned therapeutic area, including individual HCPs and organized customers such as medical groups, integrated delivery networks, payers, and other decision‑making bodies, as appropriate</p></li><li><p>
Field and manage inbound medical inquiries through established Pfizer triage processes and ensure timely, compliant follow‑up</p></li><li><p>
Partner with Global Medical Affairs, Worldwide Research &amp; Development, and Global Product Development to support identification and engagement of appropriate sites and investigators for Pfizer‑sponsored clinical trials, including those serving under‑represented patient populations</p></li><li><p>
Provide medical support throughout the Investigator Sponsored Research (ISR) lifecycle in accordance with Pfizer guidance, including investigator engagement and scientific exchange.</p></li><li><p>
Cultivate research and therapeutic area expertise by reviewing scientific literature, monitoring competitive landscapes, attending scientific congresses, and engaging with external experts</p></li><li><p>
Understand and communicate principles of clinical study design, methodology, data analysis, and interpretation during scientific discussions with customers</p></li><li><p>
Reactively and proactively engage, as appropriate, with local patient advocacy organizations in collaboration with Corporate Affairs and headquarters Medical Affairs</p></li><li><p>
Deliver insights regarding local patient organization structures, capabilities, and unmet patient needs to inform medical strategy and planning</p></li><li><p>
Serve on therapeutic area, asset, and cross‑functional committees or initiatives, contributing medical expertise and insights</p></li><li><p>
Partner with internal Medical Affairs colleagues, analytics teams, and cross‑functional stakeholders to support the prioritization, alignment, and evolution of medical initiatives informed by observed patterns, trends, and opportunities to improve care delivery</p></li><li><p>
Represent Pfizer Medical Affairs with professionalism in interactions with clinical, scientific, and professional associations and societies</p></li><li><p>
Maintain timely completion of all internal training requirements and compliance expectations</p></li><li><p>
Appropriately utilize digital tools and platforms to engage customers and document medical interactions in accordance with Pfizer systems and policies</p></li></ul><p></p><p><b>
BASIC QUALIFICATIONS</b></p><ul><li><p>
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact</p></li><li><p>
Advanced scientific degree required (e.g., PharmD, PhD, Doctor of Nursing Practice, or equivalent terminal degree)</p></li><li><p>
Minimum of 1+ years of relevant experience in clinical practice, clinical research, health services research, or pharmaceutical/biotechnology medical affairs, demonstrating increasing levels of responsibility, judgment, and autonomy consistent with a Senior Manager individual contributor role</p></li><li><p>
Experience engaging healthcare professionals in independent scientific exchange and medical decision‑making required</p></li><li><p>
Experience in the designated therapeutic area is highly desirable</p></li><li><p>
Demonstrated clinical and technical expertise applicable to scientific exchange and medical engagement</p></li><li><p>
Excellent oral, written, and presentation communication skills</p></li><li><p>
Strong interpersonal skills with the ability to engage, influence, and collaborate effectively with diverse internal and external stakeholders</p></li><li><p>
Ability to manage multiple priorities in a remote, field‑based environment while exercising sound judgment and accountability</p></li><li><p>
Comfort operating within a matrixed organization and contributing to cross‑functional initiatives</p></li><li><p>
Demonstrated change agility and adaptability within a dynamic healthcare and organizational environment</p></li><li><p>
Strong problem‑solving skills and ability to network enterprise‑wide to identify solutions.</p></li><li><p>
Proficiency in using digital technologies and platforms to support medical engagement and documentation</p></li><li><p>
Demonstrated ability to synthesize scientific evidence, real‑world insights, and customer perspectives to inform medical strategy and advance discussions focused on improving care and patient outcomes</p></li></ul><p></p><p><b>
PREFERRED QUALIFICATIONS</b></p><ul><li><p>
Prior Field Medical or Medical Affairs experience</p></li><li><p>
Familiarity with internal and external regulations, codes, and guidelines governing pharmaceutical industry interactions with healthcare professionals</p></li></ul><p></p><p><b>
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS</b></p><ul><li><p>
Operate a Pfizer company car and regularly fly on airplanes (i.e. attend external medical stakeholder meetings; attend NYHQ meetings, etc.) required; proximity to airline &lsquo;hub&rsquo; city); maintain flexibility to travel 50-80% of time</p></li><li><p>
Valid US driver&rsquo;s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired</p></li></ul><p></p><p><b>
Other Job Details:</b></p><ul><li><p>
Last Date to Apply for Job: May 19, 2026</p></li><li><p>
NOT eligible for Relocation Package</p></li><li><p>
Territories covered and must reside in WV, VA, KY, TN, NC, SC</p></li></ul><p>
#LI-PFE</p>
The annual base salary for this position ranges from $139,100.00 to $231,900.00. In addition, this position is eligible for participation in Pfizer&rsquo;s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life&rsquo;s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site &ndash; U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
<p>Relocation assistance may be available based on business needs and/or eligibility.</p>
<p>
Candidates must be authorized to be employed in the U.S. by any employer.</p><p>
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.</p>
<div><div><div><div><div><div><div><div><p><b>
Sunshine Act</b></p><p>
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider&rsquo;s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.</p></div></div></div></div></div></div></div></div>
<div><div><div><div><div><div><div><div><p><b>
EEO &amp; Employment Eligibility</b></p><p>
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
</p><p></p><p>Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.</p></div></div></div></div></div></div></div></div>
Medical</div>

Senior Manager, Field Medical, non-MD

Al-Futtaim

<div><p><b>Job Requisition ID: </b>177355</p>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br>
<p></p>
<p>
Al‑Futtaim Health is inviting Emirati nationals to join our Quality and Patient Safety team as a Quality Officer.</p><p><br>
<b>
This role is open exclusively to UAE Nationals as part of our continued commitment to Emiratisation and the development of local talent within healthcare governance and quality.</b></p><p><br>
As a Quality Officer, you will play a critical role in supporting patient safety, accreditation readiness, quality improvement initiatives, and performance monitoring across HealthHub Clinics and services.</p><p><br>
<b>
Work Pattern</b></p><p><br>
Full‑time position.<br>
Corporate and clinic‑support role based in Dubai Festival City.<br>
5‑day work week designed to support work‑life balance.</p><p><br>
<b>
Your Impact</b></p><p><br>
Promote a culture of quality, safety, and continuous improvement across healthcare services.<br>
Support clinical and non‑clinical teams in delivering safe, effective, and patient‑centred care.<br>
Contribute to accreditation readiness and sustained compliance with healthcare standards.<br>
Strengthen governance, reporting, and evidence‑based decision‑making.<br>
Support the UAE&rsquo;s healthcare vision through strong quality and patient safety practices.</p><p><br>
<b>
Key Responsibilities</b></p><p><br>
Promote patient safety practices across HealthHub and support employees in quality improvement initiatives.<br>
Support the collection, validation, analysis, and presentation of quality and patient safety data.<br>
Assist departments in identifying, monitoring, and implementing quality improvement and patient safety projects.<br>
Conduct clinical case reviews and support identification of potential quality or safety concerns.<br>
Support the development, review, implementation, and maintenance of policies, procedures, and scopes of service.<br>
Maintain quality databases, policy registers, and organisational charts.<br>
Support accreditation activities, including preparation, coordination, and ongoing compliance monitoring.<br>
Coordinate and support quality committees, meetings, minutes, and follow‑up actions.<br>
Support focused reviews, audits, and performance improvement projects using recognised quality methodologies.<br>
Prepare accurate quality reports, dashboards, and visual presentations for management review.<br>
Support staff education, quality awareness activities, and patient safety initiatives.<br>
Ensure confidentiality of all patient, staff, and organisational information.</p><p><br>
<b>
Why Emirati Quality Officers Choose HealthHub</b></p><p><br>
Serve the community by safeguarding patient care and healthcare standards.<br>
Work within a dedicated Quality and Patient Safety function in a leading healthcare organisation.<br>
Develop strong expertise in accreditation, governance, audits, and performance improvement.<br>
Gain exposure to organisation‑wide quality initiatives across clinics and corporate functions.<br>
Access learning, professional development, and long‑term career growth opportunities.<br>
Competitive compensation, health and life insurance, and generous leave benefits.</p><p><br>
<b>
Who You Are</b></p><p><br>
UAE National.<br>
Bachelor&rsquo;s degree in a related field such as Science, Healthcare, Nursing, or Quality Management.<br>
Minimum of 5 years&rsquo; experience in a healthcare setting.<br>
Practical knowledge of quality improvement, patient safety, and healthcare governance principles.<br>
Experience supporting accreditation programmes and surveys.<br>
Familiarity with investigation tools such as root cause analysis and performance improvement methodologies.<br>
Strong analytical, reporting, and documentation skills.<br>
Excellent communication and stakeholder engagement skills.<br>
Good command of English; Arabic is an advantage.<br>
Strong organisational skills and ability to manage multiple priorities.<br>
Professional, ethical, and detail‑oriented approach to work.</p><p><br>
<b>
Ready to make an impact?</b></p><p><br>
Join a healthcare organisation that values quality, patient safety, and continuous improvement.<br>
Apply now and help strengthen the systems, standards, and practices that keep our patients safe and our services accredited.</p><p></p><p><b><br>
About Al-Futtaim Healthcare</b></p>
<p><b>We Hear Your Ambition.</b><br>
For over 90 years, the Al-Futtaim Group has been bringing the world&rsquo;s leading brands of lifestyle watches, cars, home furnishings and fashion to the UAE. The Group has now introduced a whole new way of holistic healthcare through HealthHub Clinics by Al-Futtaim, its multi-speciality chain of more than 20 clinics in Dubai with over 25 specialties offering the right combination of advanced diagnostics, proven medical expertise and specialised services.<br>
What gives our clinics an edge is that as a part of the Al-Futtaim Group, you can expect world-class quality standards, with access to the best medical services and facilities within a healing environment. It&rsquo;s a new way of healthcare that&rsquo;s designed to meet a patient&rsquo;s needs with a complete range of smart healthcare solutions. As testimony to this, only recently, we&rsquo;ve earned a rare milestone of being the only primary healthcare network in the UAE to receive the Gold Seal by a reputed international body: Accreditation Canada.
<br>
As trusted partners to health, we at HealthHub Clinics adopt evidence-based learning that enables us to listen to our patients more carefully. It helps us in treating the cause and not just the symptoms, while applying global best practices to ensure quality of care for every family member. Most of all, we adopt a patient-centric approach to healthcare that is reflected in the promise of our core belief: &ldquo;<b>We Hear You.</b>&rdquo;</p></div><p></p>

Emirati Quality Officer, HealthHub, Dubai

St Thomas Community Health Center

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Vision insurance</li>
 </ul></div><div><div><b>HIV Non Medical Case Manager</b>
</div>
<div><br>
At St. Thomas Community Health Center our mission is to provide culturally competent</div>
<div>healthcare of the highest quality, regardless of the patient&rsquo;s ability to pay. Central to our mission is to acknowledge the role of institutional racism as causative of these disparities. As such, our work is directed toward</div>
<div>becoming an antiracist institution.</div><div><br>
</div>
<div><b>Job Summary</b></div><div><br>
</div>
<div>St. Thomas Community Health Center is looking to hire a non medical case manager. The Non-Medical Case Management (NMCM) provides advice and assistance to empower clients to access a variety of necessary services to support medically related outcome measurements. Clients will have varying levels of needs throughout their enrollment in services. These services may include: medical, social, community, legal and financial. Clients who demonstrate a low level of need may benefit from NMCM. Enrollment in NMCM is not always permanent; as a client may move from one type of case management to the other depending on current situations. Frequent and ongoing assessments by case management (non-medical and medical) should occur to ensure clients receive the appropriate level of care.</div><div><br>
</div>
<div><b>Responsibilities</b></div><div><br>
</div>
<ul><li>Completion of comprehensive assessment of service needs conducted by a non-medical case manager meeting the same qualifications as a medical case manager</li>
<li>Coordination of services required to support health outcomes</li>
<li>Periodic re-evaluation of client needs (housing, transportation, food, legal, emergency financial assistance, and other needed services).)</li>
<li>Encounter clients in their environment, which may include a residence, a public facility, in the streets, or in the facilities of the non-medical case manager</li>
<li>Inform the client of all Ryan White Part A funded services available, AND</li>
<li>Inform the client of all Ryan White Part A funded case management agencies in New Orleans Eligible Metropolitan Area (NO EMA), AND</li>
<li>What client can expect if s/he enrolls in case management services</li>
<li>Establish and/or verify client eligibility for services</li>
<li>Collect required state/federal client data for reporting purposes; AND</li>
<li>Completion of a full Client Eligibility Review and Certification Form (CERV)</li>
<li>Complete all Ryan White forms as required by HIPPA, Grantee, and the agency.</li>
<li>Complete and develop Ryan White Plan of Care in collaboration with the client in according to the client&rsquo;s needs and follow-up on outcomes</li>
<li>Complete referrals for Ryan White services after assessing client</li>
<li>Upload eligibility documents into electronic records system within 3-days of eligibility</li>
<li>Answer and return phone calls, emails, faxes, and makes copies in a timely manner</li>
<li>Complete all Ryan White billing forms for every client interviewed, time clock corrections, and mileage on a weekly basis and submit to the Finance Department.</li>
<li>Work in collaboration with the medical case manager and medical case manager supervisor</li>
<li>Ensure recording of health indicators (CD4, viral load, acuity)</li>
<li>Monitor service utilization (including medical appointment adherence)</li>
<li>Treatment adherence counseling to ensure readiness for and adherence to complex HIV treatments</li>
<li>Establish whether client demonstrates a need or continued need to enroll in non-medical case management services offered by the service provider</li>
<li>Gather an on-going basis appropriate client information in order to determine client eligibility</li>
<li>Reassess at least every six month or as required to respond to a change in client status, utilizing assessment tools as mandated by OHP</li>
Adhere to standards of service as outlined in the Non-Medical Case Management by the OHP<br>
<li>
</li> </ul><div><b>Required Qualifications</b></div><br>
<div><br>
</div><ul><li>High school/GED diploma required</li>
<li>Ability to communicate effectively with clients, families, physicians, etc., and fulfills documentation requirements.</li><br>
</ul>
<div></div><br>
<div><b>Preferred Qualifications</b></div><div><br>
</div>
<ul><li>Experience in community health or official public health agency.</li>
<li>Knowledge of HIV disease/AIDS.</li>
<li>Knowledge of case management.</li>
 Bilingual in Spanish is preferred<br>
<li>
</li></ul><div>St Thomas Community Health Center offers a full competitive and comprehensive benefits package for full-time employees. Just a few of the great benefits we provide at St Thomas Community Health Center are:</div><div><br>
</div>
<ul><li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance</li>
<li>Accidental Death &amp; Dismemberment</li>
<li>Short-Term Disability</li>
<li>Long-Term Disability</li>
<li>401K with match</li>
<li>PTO</li>
<li>Paid Holidays</li></ul></div></div>

HIV Non Medical Case Manager

Five Horizons Health Services

<p>Position Title: Medical Social Worker/Case Manager</p><p>Reports To: Director of Social Services</p><p>Position Purposes: The Medical Social Worker/Case Manager provides affirming, respectful, and supportive care to individuals from diverse backgrounds and lived experiences. The Medical Social Worker/Case Manager is responsible for conducting biopsychosocial assessments, developing case plans, providing case management services, and working as part of the interdisciplinary health team for clients of Five Horizons Health Services (FHHS).</p><p>Essential Functions:</p><p>&middot; Provide direct social work services to a caseload of clients at different levels of care as dictated by their care plans to facilitate client retention in medical care</p><p>&middot; Complete biannual psychosocial assessments and case plans</p><p>&middot; Facilitate support groups for HIV clients</p><p>&middot; Complete EFA (Emergency Financial Assistance)</p><p>&middot; Collaborate with client&rsquo;s medical team to identify and address medical needs related to accessing care and treatment</p><p>&middot; Participate in multidisciplinary health teams and provide feedback from the social work perspective</p><p>&middot; Maintain a strong knowledge of available services to include Ryan White HIV / AIDS Program (RWHAP) Part B, AIDS Drug Assistance Program (ADAP), and Alabama Insurance Assistance Program (AIAP)</p><p>&middot; Demonstrate a skilled knowledge of engagement, assessment, case planning, and monitoring techniques to maintain the helping relationship between the client and FHHS</p><p>&middot; Promote client participation in the healthcare continuum through face-to-face encounters, telephone interactions, text messaging, and any other engagement techniques as needed</p><p>&middot; Enhance clients&rsquo; understanding of HIV by demonstrating and relaying a skilled knowledge of HIV / AIDS, Hepatitis C, Pre-Exposure Prophylaxis (PrEP) and their effects on individuals and families</p><p>&middot; Maintain required client records, document services provided, scan client documents into EHR, and complete other required paperwork in a timely manner</p><p>&middot; Maintain compliance with HIPAA and state guidelines as well as FHHS policy and procedures</p><p>&middot; Perform any other department / agency-related duties or special projects as directed by supervisor</p><p>&middot; As with all other positions, during emergencies, the Medical Social Worker is expected to fill in at any position within the agency for which they can perform</p><p>Education/Professional:</p><p>&middot; Bachelor&rsquo;s or Master&rsquo;s Degree in Social Work</p><p>&middot; Licensure or license-eligible at the appropriate level through the Alabama State Board of Social Work Examiners</p><p>&middot; Must possess a strong ability to interact with diverse groups and cultures</p><p>&middot; Strong organizational and time management skills</p><p>Physical Requirements: Frequent sitting, some standing / walking, and occasionally lifting supplies / equipment up to 50 lbs. Occasional reaching, bending, stooping, kneeling and crouching. This position requires an individual who is mentally alert and able to effectively communicate verbally and in writing. Individuals must be able to effectively utilize Microsoft Office programming and, after necessary training, electronic health records system and Telemedicine equipment.</p><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Medical Social Worker

Bradford Health Services

<div>
 <br/>
 <p>
  <strong>
   <u>
    FULLTIME CASE MANAGER ROLE LOCATED AT WOODLAND RECOVERY CENTER, SOUTHAVEN, MS&nbsp;
   </u>
  </strong>
 </p>
 <br/>
 <p>
  <br/>
 </p>
 <br/>
 <p>
  <strong>
   About Company:
  </strong>
 </p>
 <br/>
 <p>
 </p>
 <br/>
 <p>
  We&rsquo;re officially a
  <strong>
   Great Place To Work&reg;
  </strong>
  ! We&rsquo;ve always believed that supporting our team is just as important as supporting our patients. Now, we&rsquo;re proud to share that we&rsquo;ve earned Great Place To Work&reg; Certification - based entirely on feedback from our own employees.
 </p>
 <br/>
 <p>
  Read more here: https://ow.ly/YQ1C50WuRH1
 </p>
 <br/>
 <p>
  This certification reflects the culture we&rsquo;ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.
 </p>
 <br/>
 <p>
  At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.
 </p>
 <br/>
 <p>
  Our benefits include:
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   <p>
    <strong>
     Medical Coverage
    </strong>
    &ndash; Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
   </p>
  </li>
  <br/>
  <li>
   <p>
    <strong>
     Expanded Coverage
    </strong>
    &ndash; Options for domestic partners and a wider network of in-network providers.
   </p>
  </li>
  <br/>
  <li>
   <p>
    <strong>
     Mental Health Support
    </strong>
    &ndash; Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
   </p>
  </li>
  <br/>
  <li>
   <p>
    <strong>
     Voluntary Coverages
    </strong>
    &ndash; Pet insurance, home and auto insurance, family legal services, and more.
   </p>
  </li>
  <br/>
  <li>
   <p>
    <strong>
     Student Loan Repayment
    </strong>
    &ndash; Available for nurses and therapists.
   </p>
  </li>
  <br/>
  <li>
   <p>
    <strong>
     Retirement Benefits
    </strong>
    &ndash; 401(k) plan through Voya to help employees plan for the future.
   </p>
  </li>
  <br/>
  <li>
   <p>
    <strong>
     Generous PTO
    </strong>
    &ndash; A robust paid time off policy to support work-life balance.
   </p>
  </li>
  <br/>
  <li>
   <p>
    <strong>
     Voluntary Benefits for Part-Time Employees
    </strong>
    &ndash; Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
   </p>
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  At Bradford Health Services, we don&rsquo;t just invest in our patients&mdash;we invest in our people.
 </p>
 <br/>
 <p>
  <br/>
 </p>
 <br/>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <br/>
 <p>
  The Case Manager is a great role at Woodland! The Case Manager is responsible for serving as the primary liaison between our adult patients with substance use disorders and outside stakeholders. The Case Manager regularly meets with the patients in their caseload to understand and resolve any barriers to treatment related to family, employment, legal, or financial issues. The Case Manager identifies and evaluates aftercare options to help set patients up for long-term success as well as facilitates and participates in multidisciplinary treatment planning. With a 360-degree view of the patient&rsquo;s world, the Case Manager is a key advocate, communicator, collaborator, and coordinator.
 </p>
 <br/>
 <p>
  The Case Manager must develop strong therapeutic relationships, communicate professionally with various stakeholders, maintain meticulous documentation, and remain organized and efficient to have an enduring positive impact on the lives of our patients struggling with addiction.
 </p>
 <br/>
 <p>
  <strong>
   Minimum Qualifications:
  </strong>
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   Bachelor&rsquo;s degree in Social Work, Human Services, Psychology, or a related field.
  </li>
  <br/>
  <li>
   Minimum of two years of experience in case management or social services.
  </li>
  <br/>
  <li>
   Strong knowledge of mental health, crisis intervention, and human services systems.
  </li>
  <br/>
  <li>
   Excellent communication and interpersonal skills to effectively engage with diverse client populations.
  </li>
  <br/>
  <li>
   Ability to develop and implement discharge plans and coordinate multi-disciplinary services.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   Master&rsquo;s degree in Social Work (MSW) or related discipline.
  </li>
  <br/>
  <li>
   Certification in Case Management (CCM) or equivalent credential.
  </li>
  <br/>
  <li>
   Experience working in child welfare or specialized mental health programs.
  </li>
  <br/>
  <li>
   Training in conflict resolution and trauma-informed care.
  </li>
  <br/>
  <li>
   Familiarity with program development and evaluation methodologies.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <br/>
 <ul>
  <br/>
  <li>
   Conduct comprehensive assessments of clients&rsquo; social, emotional, and health needs to develop individualized care and discharge plans.
  </li>
  <br/>
  <li>
   Coordinate and monitor services by collaborating with healthcare providers, social service agencies, and community resources to ensure clients receive appropriate support.
  </li>
  <br/>
  <li>
   Provide crisis intervention and conflict resolution to assist clients in managing emergencies and overcoming barriers to stability.
  </li>
  <br/>
  <li>
   Maintain detailed and accurate case records, documenting client progress, service delivery, and outcomes in compliance with organizational and regulatory standards.
  </li>
  <br/>
  <li>
   Develop and implement program initiatives aimed at improving service delivery and client outcomes, including child welfare and mental health support programs.
  </li>
  <br/>
 </ul>
 <br/>
 <p>
  <strong>
   Skills:
  </strong>
 </p>
 <br/>
 <p>
  The required skills such as case management, social services, and crisis intervention are essential for assessing client needs and coordinating timely support. Mental health expertise and human services knowledge enable the Case Manager to address complex emotional and social challenges effectively. Conflict resolution skills are applied daily to de-escalate crises and facilitate positive outcomes for clients. Developing discharge plans requires organizational and collaborative skills to ensure seamless transitions and continuity of care. Additionally, program development skills support the enhancement of service delivery models, allowing the Case Manager to contribute to systemic improvements and better client experiences.
 </p>
 <br/>
 <p>
  Bradford Health Services is an equal opportunity employer. &nbsp;
 </p>
</div>


Case Manager

Select Medical

<div>Overview:
<div><b>
Select Medical Madison Rehabilitation Hospital</b></div><div><b>
*A joint venture with Select Medical &amp; Hospital*</b></div><div>
Madison, Wisconsin</div><div></div><div><b><br>
Case Manager (RN, SW, RT, LPN)</b></div><div></div><div><b><br>
M-F 8HR Shifts *As Needed Basis*</b></div><div></div><div><b><br>
Why Join Us?</b></div><ul><li><b>
Start Strong</b>: Extensive and thorough orientation program to ensure a smooth transition into our setting</li><li><b>
Recharge &amp; Refresh</b>: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance</li><li><b>
Your Health Matters</b>: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members</li><li><b>
Invest in Your Future:</b> Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members</li><li><b>
Your Impact Matters:</b> Join a team of over 44,000 committed to providing exceptional patient care</li></ul>
Responsibilities:
<div><b>
Position Summary</b></div><div></div><div><br>
The Case Manager is responsible for the coordination of health care decisions by using a systematic approach to assure treatment plans that improve quality and outcomes, coordination of care across the continuum; promotion of cost-effective care within the allotted time frame; assuring payments of hospital-based services meeting patient-related utilization management criteria, and implementation of safe and appropriate discharge plans. The Case Manager assesses the psychosocial needs of the patient and provides intervention as part of the discharge planning process.</div><div><br>
</div><div>The primary job functions in Case Management include:</div><ul><li>
Clinical Interventions/Discharge Planning</li><li>
Care Planning Management</li><li>
Fiscal Management</li><li>
Payer/Referral Management</li></ul>
Qualifications:<div></div><div><b><br>
Minimum Qualifications</b></div><ul><li>
Current Licensure per sate guidelines in a clinical or related discipline OR a Bachelor's or Master's in health or human services discipline.</li></ul><div><b>
Previous Experience</b></div><ul><li>
Previous experience in Case Management and Discharge Planning preferred.</li><li>
CCM Certification Preferred.</li></ul><br>
<div></div>
Additional Data:
<div><i>
Equal Opportunity Employer/including Disabled/Veterans</i></div></div>

Case Manager - Inpatient Rehab

Gila River Health Care

<div><p><b>Summary </b>:
</p><p>The Case Manager will provide comprehensive Case Management for patients as assigned to include, but not limited to: assessing patient&rsquo;s needs; developing, implementing, monitoring, and documenting the progress of the patient throughout their hospitalization in an outside area hospital to meet their care needs prior to discharge. The intensity of Case Management is situational and appropriately based on patient need. This position is accountable for the quality of clinical services provided by both them and others and identifies barriers which may hinder effective patient care. The Case Manager performs Utilization Review of the medical necessity and appropriateness of care using InterQual criteria of patients admitted to Gila River Health Care inpatient unit: assessing patient admissions and continued stay criteria to identify issues that may delay patient discharge and facilitate resolution of these issues.<br>
<br>
</p><p><b>Critical Tasks:
</b></p><p></p><ul><li>Demonstrates a culture of kindness through all interactions whether verbal or non-verbal with all GRHC staff members, partner facilities staff and vendors.
</li></ul><ul><li>Manages and oversees assigned patient case load to ensure delivery of all covered services identified for continuity of care across all levels of care and involved providers to achieve the optimal clinical, financial, operational, and patient satisfaction outcomes.
</li></ul><ul><li>Maintains HIPAA standards of patient confidentiality during all interactions whether written, verbal, or electronic.
</li></ul><ul><li>Establishes and promotes a collaborative relationship with members of the healthcare team within GRHC and outside facility partners.
</li></ul><ul><li>Serves as Case Manager between referral hospitals, treatment facilities and patients/patient&rsquo;s families to ensure delivery of effective and appropriate assistance and follow-up for returning to pre/post hospitalization status/care.
</li></ul><ul><li>Reviews charts of assigned patients to determine appropriate referral services based on assessed patient needs.
</li></ul><ul><li>Facilitates, schedules and/or participates in a variety of patient Case Management activities to ensure patient and/or family personal and health care needs are met in a timely manner; proactively identifies alternative resources as needed.
</li></ul><ul><li>Participates in &ldquo;on-call&rdquo; for Case Management Department and Utilization Review
</li></ul><ul><li>Performs Utilization Review of patient chart to ensure compliance with established InterQual criteria to maximize reimbursement/coverage of charges.
</li></ul><ul><li>Evaluates inpatient medical necessity and appropriateness of care utilizing InterQual criteria, for optimizing outcomes.
</li></ul><ul><li>Assesses patient admissions and continued stay to identify issues that may delay patient discharge and communicates to the interdisciplinary team while facilitating a resolution.
</li></ul><ul><li>Collects and communicates pertinent, timely information to the health care team to fulfill utilization and regulatory requirements.
</li></ul><ul><li>Collaborates with patient, family members, and other involved parties to ensure care coverage through private and governmental health care plans.
</li></ul><ul><li>Collects outcome data to be used in identifying best practices and targeting performance improvement solutions.
</li></ul><ul><li>Participates in departmental orientation, on the job training, and quality assurance programs/initiatives.
</li></ul><ul><li>Receives and responds to patient concerns; research issues for corrective action as appropriate based on findings; escalates physician/provider concerns to appropriate parties and identifies alternative solutions.
</li></ul><ul><li>Participates in a variety of department and hospital educational programs to maintain current skill and competency levels; identifies and discusses performance or training needs with Supervisor.
</li></ul><ul><li>Participates in Community Events representing GRHC and Case Management Department with ability to educate on departmental functions.
</li></ul><ul><li>Other duties as assigned by Case Management Director/Manager
</li></ul><ul><li>Establishes goals and objectives for the department that meet or exceed GRHC&rsquo;s Code of Ethics and Standards for Conduct Policy.
</li></ul><ul><li>Is familiar and remains current on safety and emergency management process for the department.
</li></ul><p><b>Required Qualifications:
</b></p><ul><li>Current State of Arizona or Compact State Registered Nurse license, BSN preferred.
</li></ul><ul><li>Current CPR for Healthcare professional's certification
</li></ul><ul><li>Must have at least 1-year previous case management experience, CCM certification preferred but must obtain within 2 years of hire.
</li></ul><ul><li>Experience must include working in an acute care and/or home care setting for at least a 12-month period.
</li></ul><ul><li>Native American population preferred.
</li></ul><ul><li>Must have a working knowledge of Case Management, acute care and/or home care environments, community resources and resource/utilization management.
</li></ul><ul><li><b><i>Case Management Specialty Area Requirements </i></b>:
<ul><li><i>Pediatrics Case Manager &ndash; Must have at least 1 year Pediatrics experience
</i></li><li><i>Cancer Case Manager &ndash; Must have at least 1 year oncology/hospice/or cancer case management experience
</i></li><li><i>Pain Management Case Manager &ndash; Must have at least 1 year experience working with pain management patients/hospice patients </i><i>.
</i></li><li><i>Women&rsquo;s Health/High Risk Pregnancy Case Manager &ndash; Must have at least 1 year Women&rsquo;s Health/Pregnancy experience
</i></li><li><i>Family Medicine Case Manager &ndash; Must have at least 1 year Medical-Surgical or Family Clinic experience
</i></li><li><i>Internal Medicine Case Manager - Must have at least 1 year Medical-Surgical or Family Clinic experience
</i></li><li><i>Emergency Department/Utilization Review Case Manager &ndash; Must have 1 year Medical-Surgical experience and/or 1 year Utilization Review experience</i></li></ul></li></ul></div>

Case Manager-Case Management-HHK-Sacaton

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