medical appointment scheduler

BAPTIST EYE SURGEONS

Job Summary We are seeking a dedicated and detail-oriented Medical Appointment Scheduler to join our healthcare team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a comprehensive understanding of medical administrative support. In this role, you will be responsible for coordinating patient appointments efficiently, managing scheduling systems, and ensuring seamless communication between patients and healthcare providers. Your expertise in medical office management and familiarity with electronic health record (EHR) systems will be essential to providing outstanding patient service and supporting clinical operations.Responsibilities<ul><li>Schedule patient appointments accurately using various EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. </li><li>Verify insurance coverage and perform insurance verification to facilitate smooth billing processes. </li><li>Manage appointment calendars for multiple providers, ensuring optimal utilization of clinic resources. </li><li>Communicate effectively with patients via phone and other channels, demonstrating professional phone etiquette and customer service skills. </li><li>Review medical documentation, care plans, and medical records to ensure completeness and accuracy prior to appointments. </li><li>Assist with administrative tasks such as filing, data entry, and maintaining organized medical records in compliance with HIPAA regulations. </li><li>Coordinate with clinical staff to facilitate patient intake, follow-up scheduling, and rescheduling as needed. </li><li>Utilize computer skills including Microsoft Office applications and specialized dental or medical office management software like Eaglesoft or Dentrix. </li><li>Support front desk operations by managing multi-line phone systems, greeting patients, and providing exceptional patient service. </li><li>Ensure compliance with HIPAA standards during all documentation review and data handling activities. </li><li>Perform insurance verification for various plans including Medicare and Medicaid to ensure accurate billing and reimbursement.</li></ul>Experience<ul><li>Proven experience in medical scheduling or administrative support within a healthcare setting, preferably in clinics or dental offices. </li><li>Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft is highly desirable. </li><li>Knowledge of medical terminology, CPT coding, ICD-9/10 coding, and medical billing procedures to assist with documentation review and coding accuracy. </li><li>Previous clinic or hospital experience demonstrating proficiency in appointment management and patient service delivery. </li><li>Strong clerical skills including filing, data entry (10 key typing), and maintaining organized records in accordance with healthcare regulations. </li><li>Bilingual abilities are a plus to serve diverse patient populations effectively. </li><li>Experience working with insurance companies for verification purposes and understanding of Medicare policies is advantageous. Join our team to provide exceptional administrative support that enhances patient care experiences through efficient scheduling and meticulous documentation management!</li></ul>Benefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Free parking</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Pet insurance</li><li>Uniform allowance</li><li>Vision insurance</li></ul>Work Location: In person

Medical Appointment Scheduler

The Doctors Clinic

<div>1.0 FTE 
$20.48 - $29.65 (median is $25.57) 
Monday through Friday 8-5
Why should I work for The Doctors Clinic?
For over 80 years the Doctors Clinic has held a reputation of providing excellent healthcare to our community. Today, The Doctors Clinic remains a physician-owned multi-specialty group with more than 75 providers and 300 employees. The Doctors Clinic has several locations throughout Kitsap County, with clinics located in the cities of Poulsbo, Port Orchard, and Silverdale
The Doctors Clinic offers prospective employees an outstanding opportunity to work with highly skilled staff in a positive work environment. As a member of The Doctors Clinic team, you will be surrounded by people just like yourself &ndash; people who are truly committed to meeting the needs of our patients.
In addition to a positive work environment, we offer our staff:<ul><li><div>
Competitive salaries</div></li><li><div>
Excellent benefits including medical, dental, life, and long-term disability insurances (all offered at no zero cost for employed staff)</div></li><li><div>
$2,000 per year HRA/HSA contribution</div></li><li><div>
Paid time off leave policy</div></li><li><div>
Generous retirement plans, offering up to 10 percent contribution after 2 years</div></li><li><div>
Regular work hours</div></li><li><div>
Shift differentials for anyone scheduled on weekends and holidays</div></li></ul><div></div><div> 
Our positive, collaborative environment embraces respect, communication and diversity. As a leader in quality health care and a major employer, The Doctors Clinic is looking for people who share our mission of Excellence in Patient Care.</div><div> 
What is a Surgery Scheduler?</div><div> 
A Surgery Scheduler schedules and coordinates surgeries and follow up appointments. This person works with patients, physicians, and outside facilities to ensure accurate information.</div><div> 
What Qualifications do I need as a Surgery Scheduler?</div><div> 
A Surgery Scheduler should have experience working in a medical office, and some experience with medical coding. A Surgery Scheduler will work with medical insurances, and should be familiar with electronic health systems, scheduling systems, and medical terminology.</div></div>

Surgery Scheduler

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The Department of Surgery is currently seeking a Surgery Scheduler 2 to work onsite in Miami. The Surgery Scheduler 2 acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Senior Surgery Scheduler acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.
Core Job Functions
<ul><li>Obtains pre-authorizations for procedures as required by insurance companies.
</li><li>Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
</li><li>Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing.
</li><li>Coordinates with hospitals and vendors for special cases or circumstances.
</li><li>Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.
</li><li>Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues.
</li><li>Ensures documentation is complete to support accurate billing of surgical procedures.
</li><li>Adheres to University and unit-level policies and procedures and safeguards University assets.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High School diploma or equivalent
Certification and Licensing:
Not Applicable
Experience:
Minimum 3 years of relevant experience
Knowledge, Skills and Attitudes:
<ul><li>Ability to communicate effectively in both oral and written form.
</li><li>Skill in completing assignments accurately and with attention to detail.
</li><li>Ability to process and handle confidential information with discretion.
</li><li>Ability to work independently and/or in a collaborative environment.
</li><li>Proficiency in computer software (i.e. Microsoft Office).
</li></ul>Department Specific Functions
<ul><li>Request and follow up on insurance authorizations for surgical procedures in a timely and efficient manner.
</li><li>Coordinate peer-to-peer for all authorization denials in a timely and effective manner.
</li><li>Maintains appropriate records of all surgical cases as scheduled in a manner consistent with departmental policies and procedures, ensures redundancy by maintaining up to date information of all cases in department-specific shared calendars and/or physician&rsquo;s calendars according to the operational needs of each department.
</li><li>Answers, properly screens, transfers and/or completes phone calls via the NICE in Contact Telephone system following departmental telephone etiquette, policies and procedures.
</li><li>Maintains department shared calendars and physicians&rsquo; calendars updated with surgical cases, upholds data integrity of said calendars.
</li><li>Coordinates with facilities and vendors/representatives for case support and equipment as needed of specific cases.
</li><li>Ensures the appropriate performance of scheduling tools, including electronic systems and reports any issues in a timely manner.
</li><li>Coordinates all pre-operative testing, as required, following protocols for the specific surgical facility.
</li><li>Daily review of prior day cases to ensure appropriate coding, billing, dictation, attestation, operative note completed and signed.
</li><li>Communicate with physician(s) not in compliance with appropriate coding/billing and completed operative chart via email within 24-48 hours of case completion.
</li><li>Ensures optimization of operating room/block times utilization.
</li><li>Ensure necessary pre op testing and clearances are scanned in the system and readily available for review prior to pre-testing appointment.
</li><li>Maintain effective communication with patient(s)/patient&rsquo;s representative, regarding all aspects of surgical scheduling, communicate all changes to the care plan in a timely manner.
</li><li>Request retroactive authorizations as needed for procedures performed outside of prior authorized scope.
</li><li>Other duties as assigned depending on department&rsquo;s operational needs.
</li></ul>The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Surgery Scheduler 2

HCA Florida North Florida Hospital​

<div>This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Do you want to join an organization that invests in you as a Virtual Call Center Physician Office Scheduler? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
<h5 class="jobSectionHeader">The Physician Services Office Scheduler is responsible for answering incoming phone calls, scheduling patient appointment in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.
You will also be responsible for:<ul><li>
Answering incoming calls in a timely and professional manner</li><li>
Schedules all patient appointments for the physician practices including cancellations and changes</li><li>
Insurance verification and verification of patient demographics</li><li>
Selecting accurate insurance carrier plans and informs the patient of any carrier that is out of network</li><li>
Provides Good Faith Estimates upon patient request</li></ul>
Qualifications Needed:<ul><li>
One year of related experience highly preferred</li><li>
Experience using EClinical Works preferred. Meditech or Cerner is a plus</li><li>
Experience scheduling for physicians' offices highly preferred</li><li>
You must live within 60 miles of an HCA Healthcare hospital</li><li>
This position will require you to be on the phone 90 - 95% of your day.</li></ul></h5><h5 class="jobSectionHeader">
Benefits</h5>
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 

&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Physician Office Scheduler opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Virtual Appointment Scheduler Call Center Agent

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HCA Florida Lake Monroe Hospital​

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