medical billing and coding specialist

NMC Health plc

<div><p>This role oversees the daily operations of the hospital&rsquo;s administrative functions related to patient registration, admissions, medical records, billing coordination and collections, scheduling, discharge processes, and call center management. The role ensures smooth, efficient, and compliant administrative operations that support high-quality patient care and positive patient experiences. The administrator ensures adherence to UAE healthcare regulations (DHA, DOH, MOHAP) and hospital policies</p></div>
<br><div><p>Hospital Administration Management
</p><ul><li><div>Oversee the overall administration and day-to-day operations of the hospital, ensuring smooth coordination across all departments.
</div></li><li><div>Support hospital leadership in achieving strategic and operational objectives through effective planning and execution. Participate in long-term strategic planning alongside hospital leadership.
</div></li><li><div>Monitor financial governance by ensuring appropriate KPIs, budget management, cost control, and identifying opportunities for revenue enhancement through analysis and interpretation of financial and operational data.
</div></li><li><div>Continuously review operational effectiveness and implement process improvements to enhance patient flow, operational efficiency, and patient satisfaction.
</div></li><li><div>Champion digital transformation, automation initiatives, and operational excellence across the hospital.
</div></li><li><div>Prepare operational reports, dashboards, and performance updates for senior management.<br>
</div></li></ul><div></div><p>Revenue Cycle Management, Billing &amp; Insurance
</p><ul><li><div>Oversee the complete Revenue Cycle Management (RCM) process.
</div></li><li><div>Supervise cash and insurance billing operations for both Outpatient (OP) and Inpatient (IP) services.
</div></li><li><div>Ensure timely and accurate billing in accordance with payer guidelines and contractual requirements.
</div></li><li><div>Supervise insurance approvals, medical coding, claim submissions, resubmissions, payment follow-up, and collection activities.
</div></li><li><div>Monitor claim rejection trends and implement corrective measures to improve collection efficiency.
</div></li><li><div>Monitor daily revenue collections and ensure achievement of revenue targets.
</div></li><li><div>Review monthly revenue projections and analyze financial performance.
</div></li><li><div>Generate and review doctor-wise revenue, productivity, disconnected bills, pending cash bills, and collection reports.<br>
</div></li></ul><div></div><p>Medical Records Management
</p><ul><li><div>Supervise the Medical Records Department (MRD) and ensure the accuracy, confidentiality, and completeness of patient records.
</div></li><li><div>Ensure effective data management processes and compliance with medical record standards.
</div></li><li><div>Monitor MRD KPIs and implement corrective actions where required.
</div></li><li><div>Ensure timely submission of DHA Statistical Reports, DARS reports, and other regulatory submissions.
</div></li><li><div>Operational Resource Management (Should this team report to him?) No
</div></li><li><div>Oversee hospital scheduling processes to maximize utilization of doctors, staff, facilities, and operational resources.
</div></li><li><div>Supervise Operation Theatre (OT) scheduling, utilization, and resource optimization.
</div></li><li><div>Coordinate OT activities with surgeons, nursing teams, and other departments to maximize efficiency.<br>
</div></li><div></div><li><p>Clinical Systems &amp; Information Management
</p></li><li><div>Oversee implementation, optimization, and utilization of Hospital Information Systems (HIS) and Electronic Medical Records (EMR).
</div></li><li><div>Coordinate with departments for HIS service additions, billing configuration, pricing updates, and operational support.
</div></li><li><div>Ensure accurate implementation of services, tariffs, and pricing within hospital systems.
</div></li><li><div>Collaborate with IT and Operations on system enhancements, upgrades, and digital initiatives.
</div></li><li><div>Generate administrative and operational KPI reports including admissions, discharges, patient wait times, billing performance, revenue analysis, and operational bottlenecks.
</div></li><li><div>Analyze and interpret operational and financial data to support business decisions.<br>
</div></li><div></div><li><p>Human Resources Coordination
</p></li><li><div>Provide operational HR support at the hospital level.
</div></li><li><div>Coordinate employee onboarding, joining formalities, system access, and operational readiness.
</div></li><li><div>Supervise attendance management across departments.
</div></li><li><div>Prepare OT staff overtime calculations and caregiver deployment/utilization reports.
</div></li><li><div>Coordinate workforce planning, staffing requirements, employee performance matters, and operational manpower requirements with HR.
</div></li><li><p>Finance Coordination
</p></li><li><div>Provide operational support to the Finance Department.
</div></li><li><div>Monitor daily cash collections, cash flow, and petty cash management.
</div></li><li><div>Prepare doctor revenue-sharing, contractual payments, and incentive calculations in accordance with contractual agreements.
</div></li><li><div>Generate monthly incentive reports for doctors, PR staff, and contracted personnel.
</div></li><li><div>Coordinate with Finance to ensure timely payment processing, reconciliations, and financial reporting.<br>
</div></li><div></div><li><p>Compliance &amp; Quality Assurance
</p></li><li><div>Ensure compliance with UAE healthcare regulations, DHA, DOH, MOHAP requirements, accreditation standards, and hospital policies.
</div></li><li><div>Conduct regular audits of administrative processes, medical records, billing, and operational functions.
</div></li><li><div>Monitor departmental KPIs and operational performance indicators.
</div></li><li><div>Lead quality improvement initiatives that enhance operational efficiency, patient safety, compliance, and patient satisfaction.
</div></li></ul><p>Identify operational risks and implement corrective and preventive actions.</p></div>
<br><div><ul><li><div>Bachelor&rsquo;s degree in healthcare administration, Business Administration, or related field.
</div></li><li><div>Master&rsquo;s degree preferred.
</div></li></ul><p>Additional certification relevant areas - desirable</p></div>

Operations Manager

Eshratex Spinning S.A.E

<p><strong>Import &amp; Export Specialist is needed for Eshratex Cotton Spinning Head office Alexandria Egypt. </strong></p><p><strong>Authentic Experience with #NAFEZA is Mandatory</strong></p><p> </p><p><strong>Core Job Duties &amp; Responsibilities:</strong></p><p> </p><p>1. Customs Clearance &amp; Regulatory Compliance </p><p>2. International Logistics &amp; Shipping Management </p><p>3.Trade Documentation &amp; Billing procedures </p><p>4.Experience with Freezone (Private / Public) is A <strong>Bonus </strong></p><p> </p><p><strong>Details: </strong></p><p> </p><ul><li>Experience +3 Years (preferred high volume companies or freight forwarders , maritime.,etc)</li><li>Alexandria Resident is A Must</li><li>Work Location : 47 Sultan Hussein<strong>- </strong>Azarita</li><li>Working Days&amp; Hours: Sunday-Thursday 8am - 5 pm</li><li>Salary &amp; Compensation: Compatible Salary , Medical &amp; Social Insurance , Suitable Environment to learn and Thrive in Logistics Field.</li></ul><p> </p><p> </p>

Import & Export Specialist

New Century Education

<div>
 <p>
  <strong>
   HR Specialist &ndash; Data Management
  </strong>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We're looking for a detail-oriented
  <strong>
   HR Specialist
  </strong>
  to join our team, with a strong focus on
  <strong>
   HR data management
  </strong>
  . This role is critical to how our HR function operates: you'll own the accuracy, structure, and reliability of employee data that directly feeds our payroll process. You'll work extensively with Excel and Google Sheets, and light coding/scripting skills are a big plus for automating and streamlining our data workflows.
 </p>
 <p>
  This is a great fit for someone who enjoys precision work, is comfortable owning data end-to-end, and wants to bring more structure and automation to HR operations.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Manage and maintain accurate employee records across HR systems, Excel, and Google Sheets
  </li>
  <li>
   Perform data entry and data validation that directly feeds payroll processing
  </li>
  <li>
   Build and maintain spreadsheets using formulas, pivot tables, and data validation to reduce manual errors
  </li>
  <li>
   Identify opportunities to automate repetitive data tasks (e.g., using scripts, macros, or Google Apps Script)
  </li>
  <li>
   Audit HR data regularly for accuracy, consistency, and completeness
  </li>
  <li>
   Support HR reporting needs (headcount, turnover, compensation data, etc.)
  </li>
  <li>
   Ensure data confidentiality and compliance with data protection policies
  </li>
  <li>
   Collaborate with Payroll, Finance, and HR teams to ensure smooth data handoffs
  </li>
 </ul>
 <p>
  <strong>
   Required Skills &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in an HR, HR operations, or HR data/analyst role
  </li>
  <li>
   <strong>
    Strong Excel skills
   </strong>
   : comfortable with formulas (VLOOKUP/XLOOKUP, INDEX/MATCH, SUMIFS, pivot tables, conditional formatting, data validation)
  </li>
  <li>
   Solid working knowledge of
   <strong>
    Google Sheets
   </strong>
   (including sharing/permissions, Google Apps Script a plus)
  </li>
  <li>
   <strong>
    Basic coding/scripting ability
   </strong>
   &mdash; e.g., Python, VBA, or Google Apps Script &mdash; to automate repetitive tasks or clean/manipulate data
  </li>
  <li>
   High attention to detail and strong data accuracy standards, especially given payroll implications
  </li>
  <li>
   Understanding of core HR data concepts (employee records, compensation data, leave/attendance, etc.)
  </li>
  <li>
   Ability to handle sensitive/confidential information with discretion
  </li>
  <li>
   Strong organizational skills and ability to manage multiple data streams simultaneously
  </li>
 </ul>
 <p>
  <strong>
   Preferred Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Experience with
   <strong>
    Oracle Fusion HCM
   </strong>
   (or similar enterprise HRIS)
  </li>
  <li>
   Experience supporting or working closely with payroll processes
  </li>
  <li>
   Familiarity with data visualization tools (e.g., Power BI)
  </li>
  <li>
   Experience creating dashboards or automated reporting tools
  </li>
 </ul>
 <p>
  <strong>
   What We're Looking For (Candidate Profile Summary)
  </strong>
 </p>
 <p>
  Someone who:
 </p>
 <ul>
  <li>
   Thinks like a "data owner" &mdash; not just entering data, but questioning it, cleaning it, and improving how it's structured
  </li>
  <li>
   Is fluent in spreadsheet logic &mdash; able to build formulas and structures that reduce manual work and errors
  </li>
  <li>
   Has enough technical curiosity/coding exposure to automate where possible, even if not a "developer"
  </li>
  <li>
   Understands the weight of payroll-linked data &mdash; accuracy and timeliness are non-negotiable
  </li>
  <li>
   Is comfortable working cross-functionally with Payroll, Finance, and HR stakeholders
  </li>
 </ul>
</div>


HR Specialist - Data Management

Roslin Technologies

<h2><strong>Center Scheduler</strong></h2><p>The Center Scheduler plays a vital role in ensuring smooth, timely, and coordinated patient care by managing both in-house and external medical appointments. Under the direction of the Program Manager, this position serves as a key point of coordination among patients, families, providers, and the care team.</p><p>This is an excellent opportunity for a detail-oriented healthcare professional who enjoys organization, collaboration, and making a meaningful impact on patient access to care.</p><p> </p><h2><strong>Duties and Responsibilities</strong></h2><p> </p><ul><li>Generate specialty referrals and schedule both in-house and external medical appointments.</li><li>Prepare and provide all required documentation for medical and specialty appointments.</li><li>Cancel or reschedule appointments as needed and promptly notify patients and families of changes.</li><li>Enter, track, and maintain all in-house and external appointments within the scheduling system.</li><li>Complete and manage paperwork related to all medical appointments.</li><li>Schedule and coordinate audiology, podiatry, dental, optometry, and other specialty referrals.</li><li>Generate referral forms for visiting Primary Care Physicians (PCPs) and enter them into the scheduling system.</li><li>Send completed appointment documentation to PCPs following patient visits.</li><li>Obtain, track, and manage diagnostic requests and billing forms as required.</li><li>Prepare podiatry-related forms and documentation for podiatry visits.</li><li>Communicate clearly and professionally, both verbally and in writing, with providers, patients, families, and team members.</li><li>Update the scheduling system promptly to reflect appointment changes.</li><li>Prepare and maintain monthly specialist calendars within the practice management software.</li><li>Provide coverage for other schedulers as needed.</li><li>Contact outside facilities to obtain test results when results have not been received in a timely manner.</li><li>Prepare appointment-related paperwork for meal and transportation coordination.</li><li>Coordinate appointment-related services, including transportation, meals, translation services, and patient escorts.</li><li>Perform other reasonably related duties as assigned.</li></ul><p> </p><h2><strong>Required Qualifications</strong></h2><ul><li>Knowledge of healthcare operations, with demonstrated experience in medical scheduling and billing across diverse patient populations.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency with computers and healthcare scheduling or practice management systems.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to prioritize multiple tasks, meet deadlines, and work effectively in a fast-paced healthcare environment.</li><li>Flexible, proactive, and willing to support all aspects of organizational operations.</li></ul>

Remote Scheduling Coordinator

Luminary 

<div>We are looking for a dynamic client support specialist to join our company. In this role, you will be required to attend to all customer queries, comments, and requests via phone or email. You'll also be helping clients set up their products and walking them through its features.</div><div><br /></div><div>Client Support Specialist Responsibilities:</div><div>Responding to customer queries, complaints, and requests via phone, email, or chat.</div><div>Assisting customers with product setup and resolving any technical issues they might experience.</div><div>Informing customers about specialized product functionalities and features.</div><div>Following up with customers to ensure that reported technical difficulties have been resolved.</div><div>Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management.</div><div>Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback.</div><div>Analyzing customer feedback and advising management on areas of improvement.</div><div>Maintaining client accounts and updating billing information as needed.</div>

Client support specialist

Halian | Managed Services, Recruitment Agency & Contract Staffing

<div>
 <p>
  Halian is looking for an experienced
  <strong>
   Principal Contract Technology Recruitment Consultant
  </strong>
  to join our growing Contract Recruitment team in Dubai.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a true
  <strong>
   360 contract recruitment role
  </strong>
  for a recruiter who enjoys winning new business, building strong client relationships, and managing the full recruitment lifecycle from business development through to contractor delivery.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You&rsquo;ll be responsible for developing your own technology market, partnering with leading organisations across the UAE and Saudi Arabia, and delivering specialist technology contractors across areas such as Software Engineering, Cloud, Data, AI and Cyber Security.
 </p>
 <p>
  <br/>
 </p>
 <p>
  What you'll do:
 </p>
 <ul>
  <li>
   Build and grow your own contract technology recruitment desk
  </li>
  <li>
   Identify and win new business opportunities with clients
  </li>
  <li>
   Develop long-term relationships with hiring managers and key stakeholders
  </li>
  <li>
   Manage the full 360 recruitment lifecycle from client acquisition to contractor placement
  </li>
  <li>
   Source, engage and manage technology professionals across your market
  </li>
  <li>
   Deliver against individual billing and revenue targets
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  What we're looking for:
 </p>
 <ul>
  <li>
   Senior agency recruitment experience within technology
  </li>
  <li>
   Proven 360 recruitment background across business development and candidate delivery
  </li>
  <li>
   Experience recruiting contract technology professionals
  </li>
  <li>
   Strong track record of winning business and generating revenue
  </li>
  <li>
   Ability to build and manage your own specialist market
  </li>
  <li>
   Commercial mindset with the ambition to succeed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Why Halian?
 </p>
 <ul>
  <li>
   Part of NES Fircroft, a global workforce solutions business
  </li>
  <li>
   Established technology recruitment brand with 30+ years of experience
  </li>
  <li>
   Access to enterprise clients across the region
  </li>
  <li>
   Uncapped commission structure
  </li>
  <li>
   Clear career progression opportunities
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re a successful 360 contract technology recruiter looking to take ownership of your market and grow your career in Dubai, we&rsquo;d love to hear from you.
 </p>
</div>


Principal Technology Recruitment Consultant

Ritzfamilypublishing

<p class="PDq2pG_selectionAnchorContainer">We are seeking a professional, customer-focused, and highly organized <strong>Client Support Specialist</strong> to join our team. This role is responsible for serving as a primary point of contact for clients, responding to inquiries, resolving issues, providing product and service information, and ensuring a positive customer experience.<span class="PDq2pG_selectionAnchor"></span></p>
<p>The ideal candidate has excellent communication and problem-solving skills, strong attention to detail, and the ability to manage multiple client requests efficiently in a fast-paced environment. This position may be performed remotely, depending on company requirements.</p>
<h2>Key Responsibilities</h2>
<ul>
<li>
Respond promptly and professionally to client inquiries through email, live chat, phone, and other approved communication channels.
</li>
<li>
Assist clients with questions regarding products, services, accounts, orders, billing, and general company information.
</li>
<li>
Troubleshoot and resolve routine customer issues while maintaining a high standard of service.
</li>
<li>
Identify client needs and provide accurate, appropriate solutions or recommendations.
</li>
<li>
Escalate complex technical, billing, or service issues to the appropriate department when necessary.
</li>
<li>
Maintain accurate records of client interactions, requests, complaints, and resolutions within company systems.
</li>
<li>
Follow up with clients to ensure issues have been resolved and expectations have been met.
</li>
<li>
Coordinate with sales, marketing, operations, technical support, and other internal teams to address client needs.
</li>
<li>
Process and update customer information while maintaining data accuracy.
</li>
<li>
Monitor customer feedback and identify recurring issues or opportunities for service improvement.
</li>
<li>
Maintain a thorough understanding of company products, services, policies, and procedures.
</li>
<li>
Meet established customer service, response-time, quality, and productivity standards.
</li>
<li>
Handle confidential customer and company information in accordance with applicable policies.
</li>
<li>
Maintain a professional and positive attitude when handling difficult or dissatisfied customers.
</li>
<li>
Participate in training and ongoing professional development activities.
</li>
</ul>
<h2>Qualifications</h2>
<ul>
<li>
High school diploma or equivalent required; additional education is a plus.
</li>
<li>
Previous experience in customer service, client support, call center operations, account management, or a related field preferred.
</li>
<li>
Excellent written and verbal communication skills.
</li>
<li>
Strong problem-solving and critical-thinking abilities.
</li>
<li>
Excellent attention to detail and organizational skills.
</li>
<li>
Ability to multitask and manage competing priorities.
</li>
<li>
Comfortable working with computers, CRM platforms, help desk software, and standard office applications.
</li>
<li>
Ability to learn new software, products, and processes quickly.
</li>
<li>
Strong interpersonal skills and a customer-first mindset.
</li>
<li>
Ability to work independently while also collaborating effectively with a remote team.</li></ul><div><br /></div><div><p>We are committed to providing an inclusive and professional workplace. Employment decisions are based on qualifications, experience, skills, and business needs, without unlawful discrimination.</p><p><strong>With proper training, guidance, and support, the Client Support Specialist will be well equipped to provide exceptional service, build strong client relationships, and contribute to the company's overall success.</strong></p></div>

Client Support Specialist

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