medical billing manager

Plum Dental Group

<div>Centralized Billing Manager &ndash; Plum Dental Group

Reports to: Director of Revenue Cycle Management 
Works closely with: Offshore Billing Manager, Credentialing Team 
Location: Wickford, RI 
Compensation: Flat salary with annual bonus tied to individual and company goals

Role Overview

The Centralized Billing Manager oversees the onshore billing team for a 30+ practice dental group. This role is responsible for managing patient accounts receivable and insurance AR exceptions that cannot be resolved by the offshore team. The ideal candidate has a deep understanding of the full dental RCM lifecycle, a strong operational mindset, and a patient-first approach to billing.

This role focuses on efficiency, accountability, and compassionate communication&mdash;ensuring revenue goals are met while maintaining a high standard of patient care.

Key Responsibilities

Team Leadership &amp; Operations
<ul>
<li>Manage, coach, and support the onshore billing team</li>
</ul><ul><li>Oversee daily, weekly, and monthly billing workflows to ensure timeliness and accuracy</li>
</ul><ul><li>Partner closely with the Offshore Billing Manager to ensure smooth handoffs and clear escalation paths</li>
</ul><ul><li>Assist with hiring, onboarding, and training of new team members</li>
</ul><ul><li>Foster a positive, patient-focused and collaborative team culture</li>
</ul>
Revenue Cycle Management
<ul>
<li>Oversee patient AR and complex insurance AR exceptions</li>
</ul><ul><li>Ensure timely follow-up on unpaid claims, denials, and underpayments</li>
</ul><ul><li>Monitor claim lifecycle performance and identify opportunities to improve speed and accuracy</li>
</ul><ul><li>Ensure compliance with payer guidelines and internal billing policies</li>
</ul><ul><li>Collaborate with Credentialing to resolve payer enrollment or network-related issues</li>
</ul>
Process Improvement &amp; Efficiency
<ul>
<li>Identify inefficiencies in workflows and implement improvements</li>
</ul><ul><li>Standardize processes across practices where appropriate</li>
</ul><ul><li>Support automation and best practices to reduce rework and aging AR</li>
</ul><ul><li>Serve as a subject matter expert for dental billing and insurance processes</li>
</ul>
Patient Experience
<ul>
<li>Ensure patient billing inquiries are handled with empathy, clarity, and professionalism</li>
</ul><ul><li>Support the team in resolving patient balances while maintaining trust and transparency</li>
</ul><ul><li>Reinforce the organization's belief that patient care always comes first</li>
</ul>
Reporting &amp; Accountability
<ul>
<li>Create and deliver regular reporting to the Director of RCM</li>
</ul><ul><li>Track KPIs such as AR aging, collections, denial rates, and team productivity</li>
</ul><ul><li>Ensure team goals and deadlines are consistently met</li>
</ul>
Qualifications

Required
<ul>
<li>4+ years of dental billing and/or insurance RCM experience</li>
</ul><ul><li>2+ years of people management or team lead experience</li>
</ul><ul><li>Strong understanding of the full dental claim lifecycle</li>
</ul><ul><li>Experience handling both insurance and patient AR</li>
</ul><ul><li>Excellent organizational, communication, and problem-solving skills</li>
</ul>
Preferred
<ul>
<li>Experience in a multi-location dental group or centralized billing model</li>
</ul><ul><li>Proven success in process improvement and operational efficiency</li>
</ul><ul><li>Comfort working cross-functionally with offshore teams</li>
</ul>
What We Value
<ul>
<li>Patient-first mindset</li>
</ul><ul><li>Kind, respectful communication</li>
</ul><ul><li>Accountability and ownership</li>
</ul><ul><li>Continuous improvement</li>
</ul><ul><li>Team collaboration</li></ul></div>

Centralized Billing Manager

Southern Colorado Clinic

<div>Description:

TITLE: REVENUE CYCLE SUPERVISOR
POSITION TYPE: FULL TIME
REPORTS TO: FINANCE ADMINSITRATOR
FLSA CATEGORY: EXEMPT
DEPARTMENT: BUSINESSS OFFICE
MAIN LOCATION: 3676 PARKER BLVD, PUEBLO, CO 81008
JOB SUMMARY: This position is required to perform all duties of the Revenue Cycle Supervisor. It is responsible for planning, coordinating, and directing collections department, and the coding and billing department, which manages patient accounts, communicates with insurances, processes collections, cash and EOB posting, billing and coding transactions with patients, and submits reports as requested.
 ***THIS IS NOT A REMOTE POSITION. THE EXPECTATION WILL BE IN-PERSON 5 DAYS A WEEK***
DUTIES AND RESPONSIBILITIES<ul><li>
Manages daily operation of staff including planning, goal setting, and quality measures.</li><li>
Manages staff performance by providing regular feedback, 90-day and annual performance reviews, and one-on-one meetings.</li><li>
Oversees receptionist staff to ensure premier customer service and accuracy of data entry.</li><li>
Oversees coding staff to ensure accurate diagnose and procedures coding.</li><li>
Oversees collection staff to ensure resolution of overdue bills and collection of payments on patient accounts.</li><li>
Documents workflows and procedures to ensure that all billing information is entered accurately.</li><li>
Electronic Health Records Power-user - answering question or concerns regarding EHR to ensure staff are working at optimum level. Responsible for EHR training and competencies for staff, assigning user roles, staff buckets, and task lists, update of fee schedules, and communicating system and process updates. Work with EHR vendor to resolve software and/or user issues.</li><li>
Ensures adequate scheduling of staff and sufficient coverage for business needs. Works with Human Resources to recruit and hire staff as needed.</li><li>
Routinely works with management to provide feedback and plans of correction for reoccurring errors.</li><li>
Identify patient reimbursement issues, claims, denials, and appeals are processed in a timely manner.</li><li>
Efficiently managing patient complaints with respect to reception, billing, and collections.</li><li>
Approve and adjust time entries for payroll, to include vacation and sick time.</li><li>
Assists in establishing and enforcing policies and procedures while holding staff accountable.
</li><li>Establish and maintains a professional environment, providing a friendly atmosphere that engages all employees and champions a positive employee culture.</li><li>
Maintain work area in a clean, sanitized, and organized manner.</li><li>
Follows all Infection Prevention policies and procedures.</li><li>
Attends annual required company programs and trainings.</li><li>
Attends all regular required department and company meetings.</li><li>
Maintains strictest confidentiality.</li><li>
Performs all other tasks and projects assigned.</li></ul>
TRAVEL: Up to 10% travel to other clinical locations may be necessary to support business needs.
Requirements:

REQUIREMENTS<ul><li>
Bachelor&rsquo;s degree in finance, business administration, healthcare administration, or related field.</li><li>
Current or previous certification in medical billing and coding. ***REQUIRED***</li><li>
Demonstrated leadership and team building skills.</li><li>
Strong organization and project management skills; ability to prioritize, organize, plan, and implement services as well as handle multiple projects and problems simultaneously.</li><li>
Proficient with computers, all Microsoft Office applications, and medical records software.</li><li>
Proven experience in healthcare billing. ***REQUIRED***</li><li>
Sound knowledge of provider health insurance. ***REQUIRED***</li><li>
Ability to be On-Call as needed (Tier 1)</li><li>
Knowledge of medical terminology.</li><li>
Ability to multitask.</li><li>
Strong ethical code of conduct.</li><li>
Ability to maintain sensitive confidential information.</li><li>
Proficiency with computers and EMR software.</li><li>
Autonomous, positive mindset and team player.</li><li>
Ability to remain motivated with a positive attitude.</li><li>
Disciplined, organized, and detail oriented.</li><li>
Willingness to learn and adapt.</li><li>
Ability to work with all levels of management and staff in a professional capacity.</li></ul>
TYPICAL PHYSICAL DEMANDS
Major activities of this job include sitting for long periods of time, moving from place to place, and light physical effort performed on a level surface. Use of a computer, telephone, writing, and organizational skills. Manual dexterity for use of computer keyboard, mobility and good vision (includes near acuity and depth perception). May be required to lift and carry items weighing up to 10 lbs., occasionally lift or move up to 100 lbs. with assistance. Requires ability to communicate effectively and have hearing within a normal range. Southern Colorado Clinic will make reasonable accommodations for the known disability of an otherwise qualified individual, unless such accommodations would cause undue hardship to the operation of the Clinic or pose a direct threat to patient or other employees&rsquo; health and safety.
TYPICAL WORKING CONDITIONS
Must possess the physical and mental abilities to perform the tasks normally associated with a Revenue Cycle Manager. The work environment is indoors in an office / medical clinic setting. Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, moving equipment, and other conditions common to a medical clinic environment. Requires working under stress in emergency situations, meeting deadlines, frequent interruptions, and occasionally may involve irregular working hours.
NOTE: Nothing in this job description implies a contract of employment, nor does it restrict management&rsquo;s rights to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.
 Southern Colorado Clinic (SCC) is an Equal Opportunity Employer. Our policy is clear: there will be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.
We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.
SCC does not accept unsolicited CVs from recruiters or employment agencies. SCC will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. SCC reserves the right to hire candidates without any financial obligation to the recruiter or agency. All applications must be submitted directly through the job posting or our online portal. Unsolicited CVs sent to hiring managers or via email will be considered property of SCC without obligation to any agency.</div>

REVENUE CYCLE SUPERVISOR

Cascades Healthcare

<div>Business Office Manager - Full Time
Spring Creek Care Center - Millcreek, Utah
Spring Creek is a skilled nursing and rehabilitation community where compassionate care and professional growth go hand in hand. We proudly serve residents who depend on us for both long-term and short-term care, andwe'realways interested in connecting with dedicated professionals who share our commitment to excellence.
Ifyou'relooking for a workplace with a supportive team, appreciative residents, and opportunities to grow your career, Spring Creek may be the right fit for you. 
What you'll do:<ul><li>
Manages census accuracy by maintaining up-to-date insurance information
</li><li>Oversees resident trust accounts and related financial records
</li><li>Leads and coordinates the 10A process, including documentation and meetings
</li><li>Participates in AR (Accounts Receivable) and UR (Utilization Review) meetings
</li><li>Manages Medicaid processes, including pending cases and billing
</li><li>Oversees private pay accounts, co-pays, and share of cost collections
</li><li>Bills, collects, and follows up on current and past due accounts
</li><li>Processes daily financial deposits
</li><li>Verifies insurance benefits and obtains therapy authorizations
</li><li>Performs additional duties as assigned</li></ul>
What we offer:<ul><li>
Competitive hourly paybased on experience</li><li>
401(k) with company match</li><li>
Medical, dental, vision, and life insurance options</li><li>
Generouspaidtime off(PTO)</li><li>
Up to$500 per monthin nursingschooltuition reimbursement</li></ul> 
What we're looking for:<ul><li>
Minimum one year of business office or collections experience required (skilled nursing preferred)
</li><li>Experience with PointClickCare highly preferred
</li><li>High school diploma required
</li><li>Accounts payable and accounts receivable experience preferred
</li><li>Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice) required
</li><li>Positive attitude with willingness to learn and contribute new ideas
</li><li>Ability to travel to corporate offices, banks, and other facilities as needed
</li><li>Ability to sit or stand for extended periods
</li><li>Ability to lift, push, or pull 25-50 lbs. unassisted
</li><li>Exposure to body fluids and communicable diseases
</li><li>Adequate vision and hearing (with or without assistive devices) to perform duties
</li><li>Meets facility health requirements as outlined in policy</li></ul> 
Why us:
Our Billing Liaisons care for a geriatric population that depends on consistent, knowledgeable, and compassionate care. We value teamwork, respect, and professional development-andwe'reproud of the supportive environmentwe'vebuilt.
If you're a Billing professional who takes pride in providing quality care and wants to be part of a supportive, people-first team, we'd love to hear from you.
Apply today - we're actively interviewing.</div>

Business Office Manager/ Billing Liaison

Doctors Urgent Care Group

About Us:Doctors Urgent Care Group is a fast-growing, multi-million dollar urgent care corporation. With 31 locations nationwide and a collaborative team of over 300 employees across 5 states, we operate a high-volume, high-velocity medical network. We are seeking an energetic, detail-oriented Billing Supervisor to lead our remote revenue cycle team and help maximize our collections and compliance.We offer competitive pay, along with a comprehensive benefits package including Medical Compensation, Paid Sick Leave, Holiday Leave, and exceptional room for professional growth. (Salary will be based directly on experience).Job SummaryThe Billing Supervisor will oversee the daily workflows of our centralized billing, coding, and accounts receivable teams within AdvancedMD. This role requires a working leader who can monitor daily claim submissions, track team productivity, analyze denial trends, and keep our Days in AR exceptionally low. The ideal candidate understands the fast-paced nature of urgent care billing (including global case rates, multi-state Medicaid rules, and walk-in eligibility challenges) and knows how to use AdvancedMD to keep the pipeline moving smoothly.Core Duties and Responsibilities<ul><li>AdvancedMD Workflow Management: Supervise the daily distribution and processing of high-volume claims queues within AdvancedMD. Ensure clearinghouse rejections are resolved daily and claims are scrubbed and submitted without delay.</li><li>Team Supervision &amp; Auditing: Oversee, mentor, and audit the daily performance of billing specialists, payment posters, and AR staff. Establish daily production targets and conduct regular quality assurance checks on their work.</li><li>Denial &amp; AR Trend Analysis: Systematically review AdvancedMD aging reports across our 31 locations. Identify and resolve systemic multi-state denial patterns (such as modifier errors or credentialing issues) before they hit timely filing limits.</li><li>Urgent Care Coding Compliance: Ensure the team accurately applies place of service codes (POS 20), global urgent care codes (S-codes), and appropriate modifiers (e.g., 25, 59) based on individual state contracts.</li><li>Front-End Feedback Loop: Partner with clinic managers and front-desk teams across our 5 states to provide feedback on recurring front-end intake errors (missing demographics, incorrect primary insurance, unverified eligibility) to improve our clean claim rate.</li><li>Escalated Problem Solving: Handle escalated patient billing inquiries, complex insurance disputes, and senior-level underpayment appeals.</li></ul>Required Skills and Qualifications<ul><li>AdvancedMD Experience (Strictly Required): Must have 1 or more years of hands-on experience working within the AdvancedMD billing and reporting system.</li><li>Urgent Care Literacy: Deep understanding of high-volume urgent care billing workflows, insurance guidelines, deductibles, Medicare, and Medicaid.</li><li>Leadership Capabilities: Proven ability to manage, train, and keep a remote billing team motivated and productive.</li><li>Data Organization: Strong analytical skills; comfortable exporting and analyzing billing and collection data via Excel to track department KPIs.</li></ul>Experience and Education Requirements<ul><li>Experience: Minimum of 3+ years of professional medical billing experience, with at least 1 year of experience in a supervisory, team lead, or senior role, preferably in a high-volume outpatient or urgent care setting.</li><li>Software: 1+ years of AdvancedMD experience (candidates must be willing to take an AdvancedMD technical assessment during the interview process).</li></ul>Please Note: To ensure an efficient review process, only candidates who meet the specified requirements regarding medical billing leadership, AdvancedMD experience, and realistic salary expectations will be considered. Applications that do not align with these criteria will not be processed.Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Medical Billing Supervisor

Infinx

<div>Ni2 Health is actively recruiting a Senior Billing Specialist to join our Billing Team as a Team Lead. The ideal candidate is action oriented and looking to learn and grow with Ni2 to advance within the organization. The Hospital Billing Team Lead will:<ul><li>
Lead and oversee the billing operations within the revenue cycle management process</li><li>
Ensure accurate and timely billing for services rendered</li><li>
Develop and implement strategies to optimize billing efficiency and revenue capture</li><li>
Monitor and analyze billing performance metrics and indicators</li><li>
Provide training, coaching, and mentorship to billing staff</li><li>
Other duties as assigned</li></ul>
About the Role:
The Hospital Billing Team Lead supports the department in various functions, including leading and overseeing billing operations within the onshore revenue cycle management process. This role is critical in ensuring accurate and compliant billing to realize revenue and drive financial performance. The Billing Team Lead manages billing workflows, resolving issues, optimizing process, analyzing metrics, and providing leadership to the billing team.
ABOUT NI2 HEALTH, an Infinx Company
At Ni2 Health, you will discover challenges that excite you as you develop professionally and explore different career paths based on your interests and abilities. We reward ambitious, talented individuals with a work environment that fosters creativity, teamwork and collaboration while encouraging fresh thinking away from the way things have always been done.
Breaking the mold is a vital component to what we do at Ni2, and driving sustained value to our clients is paramount. Our team members and clients are completely satisfied with our service-based approach. If you are looking to be mentored as a new graduate, come explore Ni2 Health (www.ni2health.com) and join a team of stars.
A 2025 Great Place to Work&reg;
In 2025, Infinx was certified as a Great Place to Work&reg; in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
APPLICANT REQUIREMENTS AND SKILLS 
Applicants must submit a full CV, cover letter and updated resume to be considered. 
Position is remote. 
Minimum Job Requirements<ul><li>
5 years of hospital and physician claims follow-up and denials management</li><li>
1 year of team coordination experience</li><li>
Proficiency with hospital EMRs: Cerner, Epic, McKesson, CPSI, Meditech, etc.</li><li>
Proficiency with various billing systems: Waystar, SSI, Quadax, Availity, etc.</li><li>
Proficiency with Medicare DDE system</li><li>
Proficiency in MS Excel and MS Outlook</li><li>
Excellent written and oral communication skills</li><li>
Excellent organizational, time management, and interpersonal skills</li></ul>
Compensation Package<ul><li>
Hourly wage based on experience</li><li>
Full benefits to include 401k with company match, progressive PTO policy with paid holidays</li></ul>
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Hospital Billing Team Lead

Summit Behavioral Healthcare

<div>Billing Specialist | Summit Healthcare Mgmt | Nashville, Tennessee
About the Job:
PURPOSE STATEMENT: 
 
The Billing Specialist is responsible for the day-to-day operations involving billing. This position will work under supervision of the Manager-Billing to resolve complex payer and operational issues to assist in the overall improvement of the daily operations necessary for a successful Centralized Business Office specializing in healthcare servicing multiple facilities.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:<ul><li>
Billing claims for assigned facilities per the direction of the Manager-Billing.</li><li>
Generating and reviewing daily billing reports.</li><li>
Ensuring all claims are properly uploaded to clearing house on a daily basis.</li><li>
Adhering to daily billing workflow.</li><li>
Ensure that daily rebills requested are rebilled the same day of request unless additional information is needed.</li><li>
Ensuring clearing house rejections are addressed in a timely manner.</li><li>
Assists with A/R Month End close process.</li></ul>
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
<ul><li>High school diploma or GED required.</li><li>
Three or more years of computerized medical billing experience required, with one or more years&rsquo; experience in behavioral healthcare preferred.</li><li>
Advanced knowledge of UB04 and HCFA1500 forms, CPT and ICD-10 coding.</li><li>
Working knowledge of Medicare/Medicaid guidelines preferred.</li></ul>
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not Applicable.
WORK LOCATION:
This position is remote.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Summit Healthcare Mgmt?Summit Healthcare Mgmt offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Summit Healthcare Mgmt is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.</div>

Billing Specialist

Andover Forest Post Acute Care Center

<div><h1 class="jobSectionHeader">Business Office Manager</h1>
$65,000-$70,000 per year | Full-Time | Comprehensive Benefits
Andover Forest Post Acute Care Center is seeking an organized, detail-oriented Business Office Manager to oversee billing, collections, resident accounts, and insurance coordination. This is an excellent opportunity to join a collaborative team and make a meaningful impact in a skilled nursing environment.<h3 class="jobSectionHeader">
Responsibilities</h3><ul><li>
Manage billing, collections, and resident accounts</li><li>
Review financial documentation for Medicaid applications</li><li>
Meet with residents and families regarding financial obligations and payment arrangements</li><li>
Monitor aging reports and follow up on outstanding balances</li><li>
Coordinate insurance authorizations and appeals</li><li>
Complete admissions agreements and maintain accurate business office records</li><li>
Ensure compliance with federal and state regulations</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
One year of experience in billing, collections, or business office operations preferred</li><li>
Long-term care experience is a plus, but not required</li><li>
Knowledge of Medicare, Medicaid, and Managed Care reimbursement preferred</li><li>
Strong organizational, communication, and multitasking skills</li><li>
Accounting or finance coursework is helpful, but not required</li></ul><h3 class="jobSectionHeader">
Benefits</h3><ul><li>
Medical, dental, and vision insurance</li><li>
401(k) retirement plan</li><li>
Paid time off</li><li>
Comprehensive benefits package</li></ul>
Apply today to join a team where your financial and organizational expertise will help support exceptional resident care and the success of our facility.</div>

Business Office Manager

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