medical center representative

Premier Health

<div><p><b>Wright State University Student Health Services</b><br>
<b>FT / 80 hours per pay period</b></p><p></p><p><b><br>
Summary</b></p><p>
The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned.<br>
<br>
<b>Nature and Scope</b><br>
<br>
The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.</p>
<p><b>
Qualifications</b><br>
<br>
1. High School diploma or GED, required.<br>
2. Two to three years of experience in an ambulatory health care facility sought.<br>
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance.<br>
4. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus.<br>
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, EPIC is preferred.<br>
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential.<br>
7. Ability to work well with multiple teams and in multiple settings.</p></div>

MEDICAL CENTER REPRESENTATIVE

The Children's Clinic of Fredericksburg

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul></div><div><div><b>About Us</b></div>
<div>DoorStep Urgent Care, in partnership with the Children's Clinic of Fredericksburg, is a fast-growing pediatric mobile urgent care startup delivering compassionate, high-quality healthcare directly to families at their DoorStep. We&rsquo;re reimagining pediatric urgent care by offering accessible, parent-friendly care that meets families where they are&mdash;literally. As we continue to grow and expand our impact across Virginia, we are looking for a driven, strategic, and solutions-oriented leader to join our team.<br>
</div><div><b>Position Summary</b><br>
The Medical Call Center Representative serves as a primary point of contact for patients and families, handling incoming and outgoing calls with professionalism, accuracy, and compassion. This role is responsible for appointment scheduling, patient communication, message management, and basic clinical intake support while ensuring a positive patient experience. The ideal candidate is customer-service driven, detail-oriented, and able to manage high call volumes in a healthcare setting.<br>
</div><div><b>Key Responsibilities</b><br>
</div><div><b>Patient Communication &amp; Call Handling</b></div>
<ul><li>Answer inbound calls promptly and professionally.</li>
<li>Provide accurate information regarding clinic services, hours, and policies.</li>
<li>Address patient questions and concerns with empathy and professionalism.</li>
<li>Route calls and messages to appropriate clinical or administrative staff.</li>
<li>Maintain a calm and supportive demeanor when handling urgent or sensitive situations.</li>
</ul><div><b>Scheduling &amp; Appointment Management</b></div>
<ul><li>Schedule, confirm, and reschedule appointments in the Electronic Health Record (EHR) system.</li>
<li>Verify patient demographics and insurance information during calls.</li>
<li>Communicate appointment instructions, preparation requirements, and follow-up details to patients and families.</li>
<li>Coordinate referrals or follow-up appointments as directed.</li>
</ul><div><b>Clinical Message Management</b></div>
<ul><li>Collect and document patient symptoms or concerns accurately for provider review.</li>
<li>Triage non-emergent clinical calls according to established protocols.</li>
<li>Ensure timely delivery of messages to providers and clinical teams.</li>
<li>Follow up with patients as instructed by providers or clinic leadership.</li>
</ul><div><b>Documentation &amp; Administrative Support</b></div>
<ul><li>Accurately document all call interactions in the EHR or call management system.</li>
<li>Maintain confidentiality and comply with HIPAA regulations.</li>
<li>Assist with outbound calls related to appointment reminders, results notification, and follow-ups.</li>
<li>Support call center metrics and performance standards, including call volume and response times.</li>
</ul><div><b>Team Collaboration &amp; Operations</b></div>
<ul><li>Work collaboratively with clinical staff, front office teams, and leadership to support smooth clinic operations.</li>
<li>Participate in staff meetings, trainings, and quality improvement initiatives.</li>
<li>Assist with additional administrative duties as assigned.</li></ul><br>
<div><br>
</div><div><b>Qualifications</b></div>
<ul><li>High school diploma or equivalent required.</li>
<li>Prior experience in a medical call center, healthcare office, or customer service role preferred.</li>
<li>Knowledge of medical terminology and healthcare workflows preferred.</li>
<li>Strong computer skills; familiarity with EHR systems (NextGen experience preferred).</li>
<li>Excellent verbal communication and active listening skills.</li>
<li>Ability to multitask and manage high call volumes in a fast-paced environment.</li>
<li>Professional demeanor with strong customer service focus.</li>
<li>Strong scheduling experience preferred.</li></ul><br>
<div><br>
</div><div><b>Benefits/Perks</b></div>
<ul><li>Competitive Compensation</li>
<li>Medical, dental, and vision insurance</li>
<li>401K matching</li>
<li>Training and development</li></ul><br>
<div><br>
</div><div><b>Why Join Us?</b></div>
<ul><li>Be part of an innovative, mission-driven team redefining how families access pediatric care.</li>
<li>Enjoy a collaborative and supportive startup culture with opportunities for growth.</li>
<li>Make a lasting impact in the community by helping build a scalable and compassionate healthcare model.</li></ul></div></div>

Medical Call Center Representative

Chapa-De

<div><b>Job Description:</b><br>
<br>
Shift: Mon,Tue,Wed,Thu,Fri<p><br>
Come join the Call Center Team! Be the First Voice of Compassion - Connecting Patients to Care, the Chapa-De Way in Grass Valley.
</p><p>Pay: $23.20-$25.00
</p><p><b>Benefit Highlights:</b></p><ul><li>
Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.</li><li>
17 days PTO per year, 11 Paid Holidays, 8+ Sick Days (1 hour for every 30 hours worked)</li><li>
Retirement Plan with 6% match</li></ul><p><b>
Your Responsibilities:</b></p><ul><li>
Field inbound calls from patients with professionalism and compassion</li><li>
Schedule appointments and coordinate with healthcare providers</li><li>
Provide accurate information on services, procedures, and general health inquiries</li><li>
Escalate urgent matters to appropriate medical staff promptly and efficient</li></ul><br>
<b>
Experience and Skills:</b><p><b>
Qualifications:</b></p><ul><li>
High school diploma or GED.</li><li>
1-year hands on experience answering high volume phone calls</li><li>
Proficiency using a computer, preferably health record systems.
</li><li>Strong customer service approach to problem solving situations.</li><li>
Basic knowledge of medical terminology.</li></ul><p></p><p><b>
About Us: </b>Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. Clinics located in Auburn, CA and Grass Valley, CA.
</p><p>Chapa-De recognizes that our strength lies in our people. We are committed to the principles of equal employment and complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment. Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation. We comply with California Department of Public Health Requirements. This may include, but not limited to, masking during flu season for employees who decline an annual flu vaccine. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 &amp; 473).<br>
</p><p></p><p><br>
From: Chapa-De</p></div>

Private FP Clinic

<p>We are seeking a <b>Medical Phone Scheduler </b>to join our team! Looking for someone outgoing and bubbly, with patience and empathy for others. Must have previous experience with phones and customer service. We are a very successful, but extremely busy Family Practice with an extremely high call volume! We need strong, resilient, confident personalities!</p><p>Epic software experience preferred.</p><p>Job duties and responsibilities include, but are not limited to:</p><p>Scheduling appointments for patients.<br/>Answering telephones promptly and in a polite and professional manner.<br/>Obtaining and entering accurate demographic and insurance information.<br/>Answering questions and sending messages to providers on behalf of patients.<br/>Reviewing and responding to patient emails.</p><p>MUST HAVE MEDICAL AND HIGH CALL VOLUME EXPERIENCE.</p><p>This position is remote, but will require 3 weeks of training IN OFFICE.</p><p><b>This is also full-time, please do not apply if you are looking for something less than that.</b></p><p><b>Schedule hours will be 8:20am-5:00pm, Monday through Friday.</b></p><p>Must have excellent grammar, spelling and punctuation.</p><p><b>Please take the associated typing test, and include your score with your application.</b></p><p><b>https://www.typingtest.com/</b></p><p>Check us out! www.healthylivingpc.com</p><p>Job Type: Full-time</p><p>Pay: From $20.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Work Location: In person</p>

Owensboro Health

<div>Entity: Owensboro Health Medical Group | Department: Contact Center | Work Hours: Variation of hours between 7:30am - 5:00pm | Weekend Requirements: N/A | 1.0 FTE
<p></p><p><b>Job Summary:
</b></p><p>The Patient Access Representative, under close supervision, will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required. Providing instructions to patients to ensure that they are prepared for examinations and procedures as well as confirming patient appointments. This job is expected to have great communication skills and provide extraordinary customer service.
</p><p></p><p><b>Job Responsibilities:
</b></p><ul><li><p>Greets callers in a professional and welcoming manner, field questions, and assist in making patient appointments.
</p></li><li><p>Screens and routes inbound calls in a timely manner; creates telephone encounters as necessary.
</p></li><li><p>Performs patient intake/referral process; appropriately scheduling appointments according to scheduling algorithm/protocols.
</p></li><li><p>Performs scheduling of new and/or follow-up patient visits.
</p></li><li><p>Communicates appointment details with patients, provides necessary instructions, and appropriately answers questions.
</p></li><li><p>Performs scheduling and pre-registration process for appointments within the ambulatory setting, including, but not limited to confirming, cancelling, and rescheduling appointments, as needed.
</p></li><li><p>Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights.
</p></li><li><p>Obtains accurate collection of patient demographics, insurance coverage, and other relevant information.
</p></li><li><p>Promotes and assists patients/families in signing up for MyChart (Patient Portal).
</p></li><li><p>Functions as a liaison between patients, families, clinical care teams, staff, and community provider offices.
</p></li><li><p>Responsible for meeting telephone system metrics and any other productivity standards set by the department, which may include length of call, length of answer time, and number of calls taken within a specific period.
</p></li><li><p>Maintains patient information and documentation in electronic medical record.
</p></li><li><p>Supports departmental performance improvement goals.
</p></li><li><p>Supports quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations.
</p></li><li><p>Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization&rsquo;s core values.
</p></li><li><p>Additional duties as assigned.
</p></li></ul><p></p><p><b>Skills and Attributes:
</b></p><ul><li><p>Requires critical thinking skills and decisive judgment.
</p></li><li><p>Works under general supervision.
</p></li><li><p>Must be able to work in a stressful environment and take appropriate action.
</p></li><li><p>Applies more advanced skills and knowledge in the area of specialization.
</p></li></ul><p></p><p><b>Position Requirements:
</b></p><p><b>Work Experience
</b></p><ul><li><p>No experience required
</p></li></ul><p><b>Education
</b></p><ul><li><p>High school diploma, General Equivalency Diploma (GED) or higher required upon hire
</p></li></ul><p><b>Additional Education Information
</b></p><ul><li><p>None
</p></li></ul><p><b>Licensure/Certification/Registration
</b></p><ul><li><p>No licensure/certification/registration required
</p></li></ul><p></p><p><b>Organizational Responsibilities:
</b></p><ul><li><p>Supports Owensboro Health&rsquo;s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.
</p></li></ul><p></p><p><b>Additional Job Information:
</b></p><ul><li><p>This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description.
</p></li><li><p>The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.
</p></li></ul><p></p><p><b>Standard ADA Settings:
</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p><b>Physical Demands: (Office Environment)
</b></p><p>Standing: Occasionally
</p><p>Walking: Occasionally
</p><p>Sitting: Frequently
</p><p>Lifting 0-25 lbs.: Rarely
</p><p>Lifting 25-75 lbs.: Rarely
</p><p>Lifting over 75 lbs.: Rarely
</p><p>Carrying 0-25 lbs.: Rarely
</p><p>Carrying 25-75 lbs.: Rarely
</p><p>Carrying over 75 lbs.: Rarely
</p><p>Pushing/Pulling 0-25 lbs.: Frequently
</p><p>Pushing/Pulling 25-75 lbs.: Rarely
</p><p>Pushing/Pulling over 75 lbs.: Rarely
</p><p>Climbing: Rarely
</p><p>Bending/Stooping: Rarely
</p><p>Kneeling: Rarely
</p><p>Crouching/Crawling: Rarely
</p><p>Reaching: Occasionally
</p><p>Talking: Frequently
</p><p>Hearing: Frequently
</p><p>Repetitive Foot/Leg Movements: Rarely
</p><p>Repetitive Hand/Arm Movements: Frequently
</p><p>Keyboard Data Entry: Frequently
</p><p>Running: Rarely
</p><p>Vision: Depth Perception: Frequently
</p><p>Vision: Distinguish Color: Frequently
</p><p>Vision: Seeing Far: Frequently
</p><p>Vision: Seeing Near: Frequently
</p><p></p><p><b>Hazardous Drug Risk Exposure:
</b></p><p>Risk Level: Low-Risk
</p><p></p><p><b>Owensboro Health Core Commitments
</b></p><p></p><p><b>INTEGRITY </b>- We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
</p><p></p><p><b>RESPECT </b>- We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
</p><p></p><p><b>TEAMWORK </b>- We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
</p><p></p><p><b>INNOVATION </b>- We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
</p><p></p><p><b>SERVICE </b>- We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
</p><p></p><p><b>EXCELLENCE </b>- We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.</p></div>

Patient Access Representative - OHMG Contact Center

HARBIN CLINIC

<div></div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Atrium Health Cabarrus- PT</b></h1>
<p>Concord, NC, United States<br>
Job ID: R221776
<br>
Shift: Various
<br>
Job Type: Regular
</p></div><div><div><div><div>Share: mail</div></div></div></div><div></div><div><br>
</div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Department:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
11903 Atrium Health Cabarrus - Food and Nutrition<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Status:</b>
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Part time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits Eligible:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Yes<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Hou</b><b>rs Per Week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
20<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Schedule Details/Additional Information:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Varies<p></p><p><b>
Pay Range</b></p>
$18.85 - $28.30<p></p><p>
Job Description Summary</p><div><div><div><p>
Ensures patients are served appropriate meals in accordance with the physician diet order. May be assigned as a host or hostess to explain patient meal service to patients. Works in the dishroom performing duties in cleaning and ensuring sanitation and safety of the department.</p></div></div></div><p></p><p>
Job Description</p><p></p><p><b>
Essential Functions</b></p><div><ul><li><p>
Transports and serves meals to patients on nursing units.</p></li><li><p>
Assembles patient trays in the kitchen according to the physician diet order and patient meal selections.</p></li><li><p>
Answers the telephone in the call center and enters the patient meal selections into the diet office software.</p></li><li><p>
Works in the dishroom washing pots and utilizing the dish machine to wash patient and cafeteria dishes.</p></li><li><p>
Delivers supplies to nursing units or other departments.</p></li></ul><p></p><p><b>
Physical Requirements</b></p><p><br>
Must be able to lift a maximum of 35 pounds with frequent lifting and carrying up to 25 pounds. Pushing 350 pounds on carts up and down ramps. Repetitive motions such as turning, bending, lifting, pushing, pulling and twisting. Requires standing and walking for extensive periods of time.</p><p></p><p><b>
Education, Experience and Certifications</b></p><p></p><p>
High School Diploma or GED preferred. Must have basic math skills. Must be trainable on the diet office software and hospital information system. Must be able to use the printer, telephone, copier and calculator.</p></div><p></p><p><b>
Our </b><b>Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul><p></p><p><b>
Benefits and more</b></p><ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
</p>Nutrition Care Representative- Atrium Health Cabarrus- PT</div></div></div></div></div></div></div><div></div>

Nutrition Care Representative- Atrium Health Cabarrus- PT

Henry Ford Health

<div><div><p><b>Clinic Service Representative - Orthopedic Medicine &ndash; Contingent &ndash; Days</b></p><p>
At Henry Ford Orthopedics in Washington Township, our mission is to provide personalized treatment plans specific to each patient to ensure the best possible outcome. We provide care in several areas of orthopedics, such as: broken bones and trauma, hand and wrist care, foot and ankle care and joint replacement.</p><p>
Under general supervision, standard operating procedures for all patient registration activities including patient reception, face-to-face check-in and checkout, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. Actively collaborates with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi-task.</p><p></p><p><br>
SHIFT DETAILS: Monday and Wednesday</p><p>
8 a.m. to 4:30 p.m.</p><p>
Tuesday and Thursday</p><p>
8 a.m. to 4 p.m.</p><p>
Friday</p><p>
8 a.m. to 2 p.m..</p><p>
LOCATION: 12150 30 Mile Road</p><p>
Ste 105</p><p>
Washington Township, MI 48095</p><p>
STATUS: Contingent</p>
<div><p><b>EDUCATION AND EXPERIENCE REQUIRED:</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Required to perform calculations, complete forms, extensively utilize computer information system.</li><li>
Demonstrated ability to work with detailed information.</li><li>
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.</li><li>
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.</li><li>
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.</li><li>
Ability to work successfully in a fast-paced environment with frequent interruptions.</li><li>
Ability to work within a team setting and be supportive of team members.</li><li>
Successful completion of yearly competencies.</li><li>
Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).</li><li>
Ability to work effectively with populations of diverse backgrounds and ages.</li><li>
Dependable and punctual.</li><li>
Strong organizational skills and ability to multi-task.</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
<p>
 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

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