medical center representative

American Health Connection

<p><b>REMOTE Patient Services Representatives (Bilingual Korean)</b></p><p><b>100% Remote Patient Services Representative jobs (Bilingual Korean preferred) </b>at American Health Connection (AHC). The Patient Services Representatives (PSR) are <b>regular, full-time employees with virtual training, benefits, and are 100% remote. No contracts!</b> This is a remote job, but you&rsquo;ll still be an active, visible part of the team. We want to stay engaged with you so we use the webcam for onboarding, training, meetings, no recording, just like being visible in the office (but with better coffee and comfier clothes). IMMEDIATE HIRING!</p><p><b>FULL-TIME DAY SHIFTS AVAILABLE: </b><br/><b>Monday &ndash; Friday and must be available for rotating 4th weekends.</b><br/>Hourly Rate Starts At $17.00<br/>We offer medical, dental, vision, life insurance, 401(k) Plan with Company match, and much more!</p><p>Each PSR is assigned to a virtual medical call center team and receives customized training to support a medical health system client, like a hospital, medical center, multiple clinics, or a combination of all three.<br/>&middot; We prefer candidates with recent high-volume medical scheduling experience in a call center environment. Each PSR can expect to handle 80+ calls back-to-back per shift.<br/>&middot; Must have 2 years recent medical office experience. Electronic medical record system (EMR/EHR) experience.<br/>&middot; Candidates must have exceptional communication skills, including written (legible, concise, and with appropriate spelling) and verbal, including proper phone etiquette.<br/>&middot; Must have a sense of urgency in assisting patients.<br/>&middot; We require a private, noise-free, HIPAA-compliant space at home.<br/>&middot; High school diploma or equivalent.<br/>&middot; Proficient knowledge of Microsoft Office Suite is required. Proficient and self-sufficient in computer technical knowledge.</p><p>Equipment not required until after receiving the offer letter. Equipment is not required for the interview appointment.</p><p>*<b>**Computer Requirements:</b> Must be a desktop computer. Laptops and Chromebooks do not meet HIPAA compliance. Must be home-based.<br/>Computer Type: Mini, Full Tower, All-in-One<br/>Operating System: Windows 11; Mac OSX Monterey or newer<br/>Processor (CPU): Intel i5 / Ryzen 5 / M1 or better (4-8 Cores)<br/>Memory (RAM): 8GB or higher<br/>***Monitor Requirements: 22-inches or bigger; Dual Monitor is highly recommended<br/>Input Device: A proper non-mechanical USB wired keyboard and mouse are required<br/>***Internet Requirements: Cable or Satellite Only &ndash; Wifi/cellular hotspots not acceptable.<br/>Internet Provider Type: Cable Internet or Starlink Satellite connection<br/>Computer Internet Connection: Wired Ethernet connection<br/>Internet Speed: 60mpbs for Download and 15mpbs for Upload Minimum<br/>Consistent and reliable internet service is required.<br/>***Webcam Requirements: A functional built‐in or external webcam is required<br/>***Cellular Phone: A cellular phone is required for software two‐factor authentication.</p><p>Must reside in the continental United States. Military Partnership</p><p>Job Type: Full-time</p><p>Pay: $17.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Do you have a HIPAA-compliant, noise-free, and private place in your home to work and use your computer?</li><li>A desktop computer and Internet speed of 60 Mb/Sec download and 15 Mb/Sec upload is required for this position. Are you willing to meet these requirements?</li><li>Are you bilingual? Other than English, which languages do you speak?</li><li>List Electronic Medical Records software you have experience using.</li><li>List the medical specialties you have experience in (Primary Care, Urology, etc)</li><li>When was the last time (month and year) you scheduled patient medical appointments?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>Medical office: 2 years (Required)</li></ul><p>Work Location: Remote</p>

Medical Call Center Representative - REMOTE (Bilingual Korean Speaking)

Henry Ford Health

<div><div><p><b>Clinic Service Representative &ndash; Specialty Center-Rehab &ndash; Days</b></p><p>
Henry Ford Specialty Center - Jackson offers patients the convenience of seeing a Henry Ford specialist close to home. All appointments at this location are scheduled by the referring physician and a Henry Ford specialist. Our on-site care team will coordinate a video call with a Henry Ford specialist and will perform a focused exam.</p><p>
Under general supervision, standard operating procedures for all patient registration activities including patient reception, face-to-face check-in and checkout, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups. Actively collaborates with populations of diverse backgrounds and ages. Dependable and punctual. Strong organizational skills and ability to multi-task.</p><p>
Requirements: Able to check in and check out patients, great customer service skills, and someone who has great phone etiquette.</p><p></p><p><br>
SHIFT DETAILS: Monday to Friday 8:00 a.m. to 5:00 p.m.</p><p>
LOCATION: 3235 E Michigan Avenue Jackson, MI 49202</p><p>
STATUS: Full Time</p>
<div><p><b>EDUCATION AND EXPERIENCE REQUIRED:</b></p><ul><li>
High School Diploma or equivalent.</li><li>
Required to perform calculations, complete forms, extensively utilize computer information system.</li><li>
Demonstrated ability to work with detailed information.</li><li>
Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.</li><li>
Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.</li><li>
Ability to discuss with patients their general financial responsibilities and connect the patient with the Customer Service Center at the Corporate Business Office.</li><li>
Ability to work successfully in a fast-paced environment with frequent interruptions.</li><li>
Ability to work within a team setting and be supportive of team members.</li><li>
Successful completion of yearly competencies.</li><li>
Basic computer skills (i.e., knowledgeable opening software/email, navigate on keyboard, logging in and out of computer).</li><li>
Ability to work effectively with populations of diverse backgrounds and ages.</li><li>
Dependable and punctual.</li><li>
Strong organizational skills and ability to multi-task.</li></ul>
 </div></div><div><div><div><div><h4 class="jobSectionHeader"><b>Additional Details</b></h4>
<div><p>
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Overview</b></h4>
<div><p>
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services &ndash; from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford&rsquo;s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation&rsquo;s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.</p></div>
</div>
</div></div><div><div><div><h4 class="jobSectionHeader"><b>Benefits</b></h4><div><p><br>
</p><p>The health and overall well-being of our team members is our priority. That&rsquo;s why we offer support in the various components of our team&rsquo;s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
</p></div></div></div></div><div><div><div><h4 class="jobSectionHeader"><b>Equal Employment Opportunity/Affirmative Action Employer</b></h4>
<div><p>
 Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is</p>
<p>
 committed to the hiring, advancement and fair treatment of all individuals without regard to</p>
<p>
 race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,</p>
<p>
 weight, marital status, family status, gender identity, sexual orientation, and genetic information,</p>
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 or any other protected status in accordance with applicable federal and state laws.</p></div></div></div></div></div></div>

Clinic Service Representative - Specialty Center - Rehab - Days

Owensboro Health

<div>Entity: Owensboro Health Medical Group | Department: Contact Center | Work Hours: Variation of hours between 7:30am - 5:00pm | Weekend Requirements: N/A | 1.0 FTE
<p></p><p><b>Job Summary:
</b></p><p>The Patient Access Representative, under close supervision, will be responsible for answering inbound calls, scheduling, rescheduling and canceling patient appointments as required. Providing instructions to patients to ensure that they are prepared for examinations and procedures as well as confirming patient appointments. This job is expected to have great communication skills and provide extraordinary customer service.
</p><p></p><p><b>Job Responsibilities:
</b></p><ul><li><p>Greets callers in a professional and welcoming manner, field questions, and assist in making patient appointments.
</p></li><li><p>Screens and routes inbound calls in a timely manner; creates telephone encounters as necessary.
</p></li><li><p>Performs patient intake/referral process; appropriately scheduling appointments according to scheduling algorithm/protocols.
</p></li><li><p>Performs scheduling of new and/or follow-up patient visits.
</p></li><li><p>Communicates appointment details with patients, provides necessary instructions, and appropriately answers questions.
</p></li><li><p>Performs scheduling and pre-registration process for appointments within the ambulatory setting, including, but not limited to confirming, cancelling, and rescheduling appointments, as needed.
</p></li><li><p>Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights.
</p></li><li><p>Obtains accurate collection of patient demographics, insurance coverage, and other relevant information.
</p></li><li><p>Promotes and assists patients/families in signing up for MyChart (Patient Portal).
</p></li><li><p>Functions as a liaison between patients, families, clinical care teams, staff, and community provider offices.
</p></li><li><p>Responsible for meeting telephone system metrics and any other productivity standards set by the department, which may include length of call, length of answer time, and number of calls taken within a specific period.
</p></li><li><p>Maintains patient information and documentation in electronic medical record.
</p></li><li><p>Supports departmental performance improvement goals.
</p></li><li><p>Supports quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations.
</p></li><li><p>Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization&rsquo;s core values.
</p></li><li><p>Additional duties as assigned.
</p></li></ul><p></p><p><b>Skills and Attributes:
</b></p><ul><li><p>Requires critical thinking skills and decisive judgment.
</p></li><li><p>Works under general supervision.
</p></li><li><p>Must be able to work in a stressful environment and take appropriate action.
</p></li><li><p>Applies more advanced skills and knowledge in the area of specialization.
</p></li></ul><p></p><p><b>Position Requirements:
</b></p><p><b>Work Experience
</b></p><ul><li><p>No experience required
</p></li></ul><p><b>Education
</b></p><ul><li><p>High school diploma, General Equivalency Diploma (GED) or higher required upon hire
</p></li></ul><p><b>Additional Education Information
</b></p><ul><li><p>None
</p></li></ul><p><b>Licensure/Certification/Registration
</b></p><ul><li><p>No licensure/certification/registration required
</p></li></ul><p></p><p><b>Organizational Responsibilities:
</b></p><ul><li><p>Supports Owensboro Health&rsquo;s Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.
</p></li></ul><p></p><p><b>Additional Job Information:
</b></p><ul><li><p>This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description.
</p></li><li><p>The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.
</p></li></ul><p></p><p><b>Standard ADA Settings:
</b></p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p><b>Physical Demands: (Office Environment)
</b></p><p>Standing: Occasionally
</p><p>Walking: Occasionally
</p><p>Sitting: Frequently
</p><p>Lifting 0-25 lbs.: Rarely
</p><p>Lifting 25-75 lbs.: Rarely
</p><p>Lifting over 75 lbs.: Rarely
</p><p>Carrying 0-25 lbs.: Rarely
</p><p>Carrying 25-75 lbs.: Rarely
</p><p>Carrying over 75 lbs.: Rarely
</p><p>Pushing/Pulling 0-25 lbs.: Frequently
</p><p>Pushing/Pulling 25-75 lbs.: Rarely
</p><p>Pushing/Pulling over 75 lbs.: Rarely
</p><p>Climbing: Rarely
</p><p>Bending/Stooping: Rarely
</p><p>Kneeling: Rarely
</p><p>Crouching/Crawling: Rarely
</p><p>Reaching: Occasionally
</p><p>Talking: Frequently
</p><p>Hearing: Frequently
</p><p>Repetitive Foot/Leg Movements: Rarely
</p><p>Repetitive Hand/Arm Movements: Frequently
</p><p>Keyboard Data Entry: Frequently
</p><p>Running: Rarely
</p><p>Vision: Depth Perception: Frequently
</p><p>Vision: Distinguish Color: Frequently
</p><p>Vision: Seeing Far: Frequently
</p><p>Vision: Seeing Near: Frequently
</p><p></p><p><b>Hazardous Drug Risk Exposure:
</b></p><p>Risk Level: Low-Risk
</p><p></p><p><b>Owensboro Health Core Commitments
</b></p><p></p><p><b>INTEGRITY </b>- We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
</p><p></p><p><b>RESPECT </b>- We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
</p><p></p><p><b>TEAMWORK </b>- We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
</p><p></p><p><b>INNOVATION </b>- We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
</p><p></p><p><b>SERVICE </b>- We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
</p><p></p><p><b>EXCELLENCE </b>- We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.</p></div>

Patient Access Representative - OHMG Contact Center

Barada Medical Center

<p>We are looking for professional and motivated *female Call Center Agents* to join our medical centers team.</p><p>The ideal candidate should have previous experience working in &quot;medical centers or clinics&quot;, with strong communication skills and the ability to handle patient inquiries and appointments efficiently.</p><p>Key Responsibilities:</p><p>* Answer incoming calls and respond to patient inquiries</p><p>* Schedule and confirm appointments</p><p>* Follow up with patients and manage reminders</p><p>* Handle complaints professionally and escalate when needed</p><p>* Coordinate with reception and medical staff</p><p>* Maintain accurate patient records in the system</p><p>Requirements:</p><p>* Female candidates only</p><p>* Previous experience in &quot;medical centers, clinics, or hospitals&quot; is required</p><p>* Excellent communication skills (Arabic required, English is a plus)</p><p>* Ability to work under pressure</p><p>* Professional attitude and customer service skills</p><p>* Basic computer skills</p><p>Preferred:</p><p>* Experience in call center or customer service</p><p>* Knowledge of medical appointment systems</p><p>* Immediate availability</p><p>Salary &amp; Benefits:</p><p>* Competitive salary (to be discussed during interview)</p><p>* Professional work environment</p><p>* Opportunity for career growth</p><p>How to Apply:</p><p>Please send your CV via Indeed , or contact us directly for more information</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Call Center Agent (Female) – Medical Centers

HARBIN CLINIC

<div></div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Atrium Health Cabarrus- PT</b></h1>
<p>Concord, NC, United States<br>
Job ID: R221776
<br>
Shift: Various
<br>
Job Type: Regular
</p></div><div><div><div><div>Share: mail</div></div></div></div><div></div><div><br>
</div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Department:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
11903 Atrium Health Cabarrus - Food and Nutrition<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Status:</b>
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Part time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits Eligible:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Yes<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Hou</b><b>rs Per Week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
20<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Schedule Details/Additional Information:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Varies<p></p><p><b>
Pay Range</b></p>
$18.85 - $28.30<p></p><p>
Job Description Summary</p><div><div><div><p>
Ensures patients are served appropriate meals in accordance with the physician diet order. May be assigned as a host or hostess to explain patient meal service to patients. Works in the dishroom performing duties in cleaning and ensuring sanitation and safety of the department.</p></div></div></div><p></p><p>
Job Description</p><p></p><p><b>
Essential Functions</b></p><div><ul><li><p>
Transports and serves meals to patients on nursing units.</p></li><li><p>
Assembles patient trays in the kitchen according to the physician diet order and patient meal selections.</p></li><li><p>
Answers the telephone in the call center and enters the patient meal selections into the diet office software.</p></li><li><p>
Works in the dishroom washing pots and utilizing the dish machine to wash patient and cafeteria dishes.</p></li><li><p>
Delivers supplies to nursing units or other departments.</p></li></ul><p></p><p><b>
Physical Requirements</b></p><p><br>
Must be able to lift a maximum of 35 pounds with frequent lifting and carrying up to 25 pounds. Pushing 350 pounds on carts up and down ramps. Repetitive motions such as turning, bending, lifting, pushing, pulling and twisting. Requires standing and walking for extensive periods of time.</p><p></p><p><b>
Education, Experience and Certifications</b></p><p></p><p>
High School Diploma or GED preferred. Must have basic math skills. Must be trainable on the diet office software and hospital information system. Must be able to use the printer, telephone, copier and calculator.</p></div><p></p><p><b>
Our </b><b>Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul><p></p><p><b>
Benefits and more</b></p><ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
</p>Nutrition Care Representative- Atrium Health Cabarrus- PT</div></div></div></div></div></div></div><div></div>

Nutrition Care Representative- Atrium Health Cabarrus- PT

Mercy Health

<div><p><b>Mercy Health</b></p><p></p><p><b><i>
About Us</i></b></p><p>
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.</p><p></p><p><b>
Patient Services Representative &ndash; St. Charles Medical Office Building</b></p><p></p><p><b>
Job Summary:</b></p><p>
The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.</p><p></p><p><b>
Essential Functions:</b></p><ul><li>
Serves as the primary point of contact between patients and physician practices</li><li>
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner</li><li>
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.</li><li>
Processes patients in practice as they present for their appointments.</li><li>
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately</li><li>
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.</li><li>
Records time indicators for lobby wait times.</li><li>
 Calculates patient liabilities and actively collects and processes patient payments.</li><li>
Reconciles cash drawer at the close of the day.</li><li>
Performs charge entry for external services (i.e. nursing homes) as necessary.</li><li>
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.</li><li>
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).</li><li>
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice</li><li>
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy</li><li>
Verifies RX benefits in electronic health record, per protocol</li><li>
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software</li></ul><p></p><p>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.</p><p></p><p><b>
Education:</b></p><p>
High School Diploma or GED (required)</p><p><b><br>
Licensure/Certification:</b></p><p>
None</p><p></p><p><b>
Experience:</b></p><p>
Prior experience in patient registration/healthcare (preferred)</p><p></p><p>
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.</p>
<p><b>
What we offer</b></p>
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul><p><i>Benefits may vary based on the market and employment status.</i></p><p>
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</p></div>

Patient Services Representative – Urology – St. Charles Medical Office Building

al razi medical center

<p><b>Distinguished Investment/Rental Opportunities for Doctors in a Medical Center</b> In Al Waab &ndash; Qatar</p><p><b>Announcement of the availability of a complete floor and equipped or</b> <b>equippable medical rooms for investment or rent in a prime strategic location within the building in the vibrant Al Waab area.</b></p><p><b>For inquiries</b> <b>and contact:</b></p><ul><li><b>Please call the following number: +974 3353 4270</b></li><li><b>Or send an email to: recruitment9933@gmail.com</b></li></ul><p>Work Location: In person</p>

investment/ rental opportunity at a medical center

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