customer service member -apply immediately Jobs in Texas

customer service member -apply immediately

customer service representative - join our growing team Jobs in Texas

customer service representative - join our growing team

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customer service representative wanted

customer service team member Jobs in Texas

customer service team member

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medical customer service representative

Maximus

General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, July 30, 2025 City Brownsville State TX Country United States Working time Full-time Description & Requirements Location: On-site in Brownsville, TX Hourly Base Pay: $15.00/hr. plus a $500 new hire bonus and up to $2,400+ in other potential bonuses! Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 5 a.m. - 9 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 9 p.m. Providing Customer Care to America's Most Vulnerable - While Prioritizing Professional and Personal Well-Being! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter. - Work/Life Balance Support: Flexible schedules that meet your lifestyle! - Competitive Compensation: o $15.00/hr. + 10% shift differential for evening shifts o Up to $1,000+ in bonus opportunities, including training completion, referrals and more - Great Location: Brownsville offers a rich cultural experience and a growing job market, offering stability and opportunities for professional advancement - Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage - Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays - Future Planning: 401k with company match - Career Growth: A supportive environment with career development and promotional opportunities - Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs - Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses - Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules - Utilize standard technology such as telephone, e-mail, and web browser to perform job duties - Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing - Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller - Refer calls as required to CSR Lead - Maintain up-to-date knowledge of client regulations and policies - Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Regular and predictable attendance is required - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.00 Maximum Salary $ 15.00

Customer Service Representative - Healthcare - $500 new hire bonus and up to $2,400+ in other potential bonuses!

General information Job Posting Title Customer Service Representative - Healthcare Date Wednesday, August 27, 2025 City El Paso State TX Country United States Working time Full-time Description & Requirements Location: On-site in El Paso, TX Hourly Base Pay: $15.37 + $1,000+ in potential bonuses! Schedule: Limited-Service Full-Time schedules availableSite Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiterEvening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable.Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you.In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one.Pay & BenefitsAt Maximus, we're committed to helping you succeed, at work and beyond. We offer a comprehensive pay and benefits package designed to support your wellbeing:- Competitive Compensation: - $15.37/hr. base pay + 10% shift differential for evening shifts - $15.37 plus a $750 new hire bonus and up to $2,200+ in other potential bonuses! - Comprehensive Insurance Coverage: Company-paid medical coverage- Tuition Reimbursement: Invest in your ongoing education and development- Future Planning: 401(k) with company match- Paid Time Off Package: Paid time off, sick leave & 11 paid holidays- Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs- Work/Life Balance Support: Flexible schedules that meet your lifestyle- Career Growth: A supportive environment with career development and promotional opportunities- Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities:- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).- Calls are basic and routine.- Uses computerized system for tracking, information gathering, and/or troubleshooting.- Provides feedback when needed, provide input on call trends, processes, procedures, and training.- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller- Refer calls as required to CSR Lead- Maintain up-to-date knowledge of client regulations and policies- Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience.- Must be able to speak and read English clearly, professionally and fluently. - Ability to work within established turnaround times - Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team - Must participate and certify in internal CCO training to begin this role. - Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. - May be required to work overtime and scheduled holidays. - Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Minimum Salary $ 15.37 Maximum Salary $ 15.37

Customer Service Representative - Healthcare - $750 new hire bonus and up to $2,200+!

Christus Health

Description Summary:The Director of Laboratory Services is responsible for organizing, planning, directing, evaluating, and providing general oversight for all laboratory operations. Provides essential leadership and administrative support to department associates. Ensures standards of care are consistent with System's Mission and all regulatory requirements. Works closely with senior leadership and departmental associates to facilitate the progressive achievement of the department's goals. Promotes the development of associates and process improvement initiatives to maintain quality, cost-effective services, and patient, physician, and associate satisfaction.Interacts with all Hospital departments, including Administration, to plan, implement, and coordinate activities involving patients, employees, and physicians; interacts with physicians to implement new tests and systems to improve existing departmental services.Responsibilities:<ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.</li><li>Customer Service - Responsible for all departmental and staff customer service initiatives. This position will be key in improving and maintaining associate morale and retention rates, decreasing turnover.</li><li>Personnel - Responsible for the management (oversight) of all departmental associates. Performs decision-making processes regarding the hiring, disciplinary action, and terminating of departmental associates. Will be responsible for overseeing associate evaluations; assuring that time and attendance is completed accurately; assisting with associate staffing/scheduling and PTO requests; will help oversee education, to ensure that all associate education is in compliance with best practice standards; will conduct timely associate communication to ensure associates are well educated.</li><li>Capital and Operating Expense - Will work in collaboration with Administration and Finance to prepare annual capital and operational budgets. Will be responsible for maintaining expenses and revenue within the established fiscal year budget for all departments under directorship. Reviews rates and procedure codes and supervises the processing, billing, and review of laboratory testing. </li><li>Performance Improvement and Quality Management - Responsible for monitoring and/or overseeing that all QC programs; including proficiency testing, review, and correction of deficiencies; responsible for continuous performance improvement; maintains total quality of service at acceptable levels. </li><li>Responsible for management and operations within the Laboratory Service Line in collaboration with the Laboratory Medical Director and System Director of Laboratory Services. Assure compliance with appropriate accrediting agencies such as that CAP, AABB, CLIA, JCAHO, OSHA, etc. Maintains accurate statistics either manually or in the LIS to show productivity, performance indicators, quality management, etc.</li><li>Ensures that all equipment within the Laboratory is functioning properly and ensures that all personnel is educated on proper techniques of operation; verifies that all major equipment repairs have been accomplished; in collaboration with Administration, initiates equipment service contracts.</li><li>Directly responsible for operational policy and procedure development for all related departments under directorship.</li><li>Provides technical expertise regarding problem-solving for all related departments under directorship.</li><li>Performs waived, moderate, and high complexity testing, when needed for all related departments under directorship.</li><li>Serve as a laboratory representative on designated hospital committees as required. (i.e.: Infection Control, Blood Utilization Committee, Quality Management, Safety Committee, etc.)</li></ul>Requirements: Education/Skills<ul><li>Bachelor's Degree in Medical Technology, Medical Laboratory Science or equivalent degree required</li></ul>Experience <ul><li>3-5 years as a Medical Technologist, MLS, CLS, or Equivalent required</li><li>2-3 years of Supervisory experience required</li><li>10 years or greater as a Medical Technologist, MLS, CLS or Equivalent preferred</li><li>Multi-hospital system experience may be preferred in some regions preferred</li></ul>Licenses, Registrations, or Certifications <ul><li>Registered as MT(ASCP) or MLS(ASCP) or CLS(AMT) or equivalent is required</li><li>Licensure as Clinical Laboratory Scientist (CLS) if required by State</li></ul> Work Schedule: 8AM - 5PM Monday-FridayWork Type: Full Time

Director Laboratory Single Site - Lab AdminGeneral - Full Time

Explore 355+ Medical customer service representative in Texas this November. Find roles across top companies and apply now to boost your career.

355 medical customer service representative jobs IN Texas

Customer Service Representative - Healthcare - $500 new hire bonus and up to $2,400+ in other potential bonuses!

Customer Service Representative - Healthcare - $500 new hire bonus and up to $2,400+ in other potential bonuses!

Customer Service Representative - Healthcare - $500 new hire bonus and up to $2,400+ in other potential bonuses!

Customer Service Representative - Healthcare - $500 new hire bonus and up to $2,400+ in other potential bonuses!

Customer Service Representative - Healthcare - $750 new hire bonus and up to $2,200+!

Customer Service Representative - Healthcare - $750 new hire bonus and up to $2,200+!

Director Laboratory Single Site - Lab AdminGeneral - Full Time