medical front desk coordinator

Joseph Spine Institute

<div>The Medical Front Desk Coordinator is responsible for providing a superior patient experience by cheerfully greeting patients, scheduling appointments, verifying insurance eligibility and benefits, collecting payments, and performing effective general front office duties. This position works Monday through Friday, 8am to 4:30pm and is based in our Tampa office. 
ESSENTIAL RESPONSIBILITIES:
<ul>
<li>Makes follow-up appointments in AllScripts, allowing enough time for care between appointments.</li>
<li>Prepares daily charts for physicians at least one workday in advance.</li>
<li>Promptly greets patients with a warm smile upon arrival, checks them in, validates insurance, verifies completeness of paperwork, gathers images/records, collects co-payments/deductibles/co-insurances at time of service, and efficiently checks them out.</li>
<li>Notifies clinical teams of patient check-ins to keep clinic running smoothly.</li>
<li>Reviews all charts for completeness and accuracy, collects appropriate information, and ensures proper electronic filing of HIPAA protected health information by securely scanning and indexing documents.</li>
<li>May place calls to hospitals and imaging centers to request related patient results and/or imaging.</li>
<li>Reconciles End-of-Day cash, checks, and credit cards.</li>
<li>Performs other related duties as directed or assigned.</li></ul> 


QUALIFICATIONS:
<ul>
<li>High School Diploma</li>
<li>Advanced office skills, Microsoft Outlook, Phreesia, AllScripts PM, and EHR/EMR experience preferred</li>
<li>2 years medical front desk/customer service experience in a medical office, clinic, or hospital preferred</li>
<li>Intermediate knowledge of neck and spine medical terminology required</li>
<li>Exudes positivity, reliability, and self-starts with a &quot;can do&quot; attitude</li>
<li>Possesses an upbeat demeanor, is punctual, reliable, and collaborative with all personalities</li>
<li>Works well independently and as part of a team in a fast-paced environment</li>
<li>Fluent in English, both verbally and in writing. Ability to effectively understand, follow, and communicate oral and written instructions in English. Must read, write, and speak English fluently to ensure clear work-related communication and patient safety.</li></ul> 


PHYSICAL REQUIREMENTS:
<ul>
<li>Ability to safely lift, push, and pull up to 20 pounds at times</li>
<li>Able to spend prolonged periods sitting at a desk while working on a computer, standing, and walking</li></ul> 


INCLUSIVE, EQUAL OPPORTUNITY EMPLOYER</div>

MEDICAL FRONT DESK COORDINATOR

GastroIntestinal Specialists

Company OverviewGastroIntestinal Specialists, A.M.C. is the largest independent gastroenterology group in the region. Our team of 15 physicians and 11 mid-level practitioners is committed to delivering personalized care for patients facing digestive tract issues. SummaryWe are seeking a Front Desk Coordinator to join our dynamic team in providing exceptional patient care at our facility. This role is essential in ensuring smooth operations at the front desk and enhancing patient experiences through effective communication and organizational skills. Responsibilities<ul><li>Greet and assist patients upon arrival, ensuring a welcoming atmosphere.</li><li>Manage multi-line phone systems to handle incoming calls efficiently.</li><li>Schedule appointments and manage calendars for physicians and practitioners.</li><li>Maintain accurate patient records and ensure confidentiality.</li><li>Process patient information and perform data entry tasks.</li><li>Handle billing inquiries and assist with insurance verification as needed.</li><li>Provide excellent customer service, addressing patient concerns promptly.</li><li>Collaborate with medical staff to streamline office operations.</li></ul>Qualifications * Proven experience in a front desk or customer service role, preferably in a healthcare setting.<ul><li>Strong organizational skills with the ability to multitask effectively.</li><li>Proficiency in Microsoft Office Suite and general computer literacy.</li><li>Excellent communication skills, both verbal and written.</li><li>Bilingual abilities are a plus but not required.</li><li>Familiarity with multi-line phone systems and office management practices.</li><li>Ability to maintain professionalism in a fast-paced environment.</li></ul>Call-To-ActionIf you are passionate about providing outstanding patient care and thrive in a busy environment, we invite you to apply today and become an integral part of our dedicated team!Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Uniform allowance</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Shreveport, LA 71103 (Required)</li></ul>Ability to Relocate:<ul><li>Shreveport, LA 71103: Relocate before starting work (Required)</li></ul>Work Location: In person

Medical Office Front Desk Coordinator

Schulman Plastic Surgery

Overview Busy, high-end and nationally-recognized Plastic Surgery Practice is looking to add another member to our front office team. We are a small but tight team, therefore all our staff must be ready, willing, and able to work outside of their traditional roles for the betterment of the office and exceptional patient care. We are looking for someone with previous experience in a medical office, preferably cosmetic surgery, who is knowledgeable about cosmetic procedures and terminology and has amazing people skills. If you are a Medical Assistant, there can be an opportunity for this to be a hybrid administrative/medical assistant position if you are the right person.Candidates must be available to work in person Monday through Friday in our Upper East Side NYC office. The work hours are usually 10:30am-6pm but there can be some flexibility on start time if requested.Requirements<ul><li>Previous experience in a front desk or administrative role, preferably in a medical setting, with bonus points for experience in a cosmetic/aesthetic practice.</li><li>Proficiency in medical scheduling practices and familiarity with healthcare terminology.</li><li>Bilingual candidates (english/spanish) are encouraged to apply to enhance communication with diverse patient populations.</li><li>Strong understanding of HIPAA regulations</li><li>Excellent organizational skills with the ability to multitask effectively.</li><li>Proficient typing skills and experience with office software applications.</li><li>Strong attention to detail and commitment to maintaining confidentiality.</li><li>Dedication to customer service.</li></ul>Responsibilities<ul><li>Greet patients and visitors warmly, providing exceptional customer service.</li><li>Manage medical scheduling, ensuring appointments are booked accurately and efficiently.</li><li>Handle incoming phone calls with professionalism, utilizing effective phone etiquette.</li><li>Maintain patient records and documentation in compliance with HIPAA regulations.</li><li>Review documentation for accuracy and completeness before patient visits.</li><li>Assist with administrative tasks such as filing, data entry, and office organization.</li><li>Collaborate with healthcare providers to facilitate smooth operations within the office.</li><li>Utilize medical software systems. Experience with MacPractice and/or Weave is optimal but not necessary.</li><li>Perform other tasks necessary for the efficient running of the office and providing excellent patient care (keeping a clean workspace and office, speaking with vendors, stocking supplies, payment of office bills, etc)</li></ul>Do you think you are the right person? Are you currently at an office and are looking for a change? Join our team as a Front Desk Coordinator/Administrative Assistant where your contributions will make a meaningful impact on our patients' experiences!Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.Job Type: Full-timePay: $21.00 - $24.00 per hourBenefits:<ul><li>On-the-job training</li><li>Paid sick time</li><li>Paid time off</li><li>Parental leave</li></ul>Work Location: In person

Medical Office Front Desk Coordinator/Administrative Assistant/Medical Assistant

NCIAP Medical Care Clinic

Job OverviewWe are seeking a compassionate and reliable Front Office Coordinator to join our medical practice team. This role is primarily front-desk focused, with the opportunity to support basic clinical tasks including phlebotomy (blood draws) if qualified.The ideal candidate is bilingual in English and Spanish, highly organized, and comfortable working in a fast-paced, patient-centered environment. Fluent in both English and Spanish is required.Responsibilities<ul><li>Greet and check in patients in a professional and welcoming manner</li><li>Schedule appointments and manage front desk operations</li><li>Answer phones and assist with patient inquiries</li><li>Complete patient intake and ensure accurate documentation</li><li>Utilize EHR systems for patient records and scheduling (training provided)</li><li>Support patient flow and coordinate with clinical staff</li><li>Assist with basic clinical tasks as needed</li><li>Perform phlebotomy (blood draws) if trained/qualified</li><li>Maintain a clean, organized, and safe front office environment</li></ul>Qualifications<ul><li>Bilingual in Spanish and English &ndash; required</li><li>Prior front desk or medical office experience preferred</li><li>Phlebotomy experience (blood draws) strongly preferred</li><li>Familiarity with EMR/EHR systems is a plus</li><li>Strong communication and interpersonal skills</li><li>Reliable, flexible, and team-oriented</li><li>Ability to multitask in a busy clinic setting</li></ul>About UsNCIAP People&rsquo;s Medical Care Inc. is a nonprofit, community-focused medical practice dedicated to providing high-quality, affordable healthcare to uninsured and underinsured patients. We are committed to compassionate care and making a meaningful difference in our community.Job Type: Full-timeBenefits:<ul><li>Paid time off</li><li>On-the-job training</li><li>Free parking</li></ul>Job Type: Full-timePay: From $17.00 per hourBenefits:<ul><li>Free parking</li><li>On-the-job training</li><li>Paid time off</li></ul>Work Location: In person

Medical Clinic Front Office Coordinator (Bilingual – English/Spanish Required

Lake Area Psychiatry

About Us:Lake Area Psychiatry is a mental healthcare practice based in Lake Charles, Louisiana. Our practice is committed to providing high-quality mental health services to the community with compassion and professionalism. Our team works closely together in a supportive, team-oriented environment to ensure patients receive timely and efficient care.Position Summary:We are seeking a Medical Receptionist / Front Desk Patient Coordinator to support daily clinic operations and patient flow.This is a fast-paced, high-volume, face-to-face patient role focused on front desk coordination, patient check-in/check-out, and administrative support.No prior medical experience is required. We are willing to train the right person who is organized, dependable, and comfortable working with people in a busy medical environment.This role is ideal for someone who thrives in a structured environment, learns quickly, and remains calm and professional during busy periods.What Success in This Role Looks Like:&middot; Patients are greeted and checked in/out efficiently and professionally&middot; Front desk flow remains organized during busy times&middot; Patient information is accurate and properly maintained in the system&middot; Payments and balances are collected consistently and correctly&middot; Communication with patients and staff is clear and respectful&middot; The team works together to keep daily operations running smoothlyKey Responsibilities:<ul><li>Greet patients and manage check-in and check-out process</li><li>Collect copays, deductibles, coinsurance, and outstanding balances at time of service</li><li>Maintain a professional and welcoming front desk environment</li><li>Verify and update patient demographics and insurance information</li><li>Scan and upload documents into the electronic health record (EHR)</li><li>Schedule, reschedule, and cancel patient appointments</li><li>Answer and triage incoming phone calls as part of front desk support</li><li>Route messages to providers and staff appropriately</li><li>Maintain strict HIPAA compliance and patient confidentiality</li><li>Assist with general administrative tasks as needed</li></ul>What We&rsquo;re Looking For:<ul><li>Comfortable working in a fast-paced, face-to-face patient environment</li><li>Strong communication skills and a professional, calm demeanor</li><li>Ability to stay organized and manage multiple tasks at once</li><li>Dependable, punctual, and team-oriented</li><li>Comfortable discussing patient financial responsibility (training provided)</li><li>Willingness to learn and adapt quickly</li><li>Positive attitude and willingness to support the team</li></ul>Qualifications:<ul><li>High School Diploma or GED</li><li>Previous medical office or receptionist experience preferred</li><li>Experience with EHR systems is a plus</li><li>Working knowledge of HIPAA and confidentiality standards</li><li>No prior medical experience required</li><li>Previous customer service or office experience is helpful but not required</li><li>Basic computer skills</li><li>Ability to learn electronic health record (EHR) systems</li><li>Understanding of HIPAA requirements</li></ul>Schedule:<ul><li>Monday&ndash;Thursday, 7:45 AM &ndash; 4:45 PM</li><li>Friday, 7:45 AM &ndash; 12:00 PM</li></ul>Benefits:<ul><li>A supportive and collaborative work environment</li><li>Paid holidays</li><li>Paid time off</li><li>Retirement savings</li><li>Competitive pay</li></ul>Pay: From $15.00 per hourApplication Question(s):<ul><li>Are you available to work Monday&ndash;Friday during the scheduled hours for this position?</li><li>This position involves working in a fast-paced medical office with a high volume of patients and multiple tasks happening at once. Are you comfortable working in this type of environment?</li><li>This position requires collecting copays, deductibles, coinsurance, and past-due balances from patients at time of service. Are you comfortable handling these responsibilities?</li><li>This position requires consistent, on-time attendance. Do you have reliable transportation and the ability to arrive on time for all scheduled shifts?</li><li>This role requires constant face-to-face interaction with patients throughout the day. Are you comfortable working directly with patients in a front desk setting?</li></ul>Work Location: In person

Medical Receptionist / Front Desk Patient Coordinator

IEP Consulting BCBA 

Position Summary:The Front Desk Coordinator is responsible for managing daily front office operations, including client intake, scheduling, and maintaining accurate client records in the EMR system. This role ensures smooth coordination between families, clinicians, and administrative staff while supporting ongoing client services and intake processesKey Responsibilities:Client Intake &amp; OnboardingGreet and assist new and existing clients in a professional and welcoming manner Manage the full intake process for new clients, including documentation collection and verificationCoordinate onboarding steps with clinical and administrative teams Ensure all intake paperwork is completed accurately and filed appropriatelyScheduling &amp; EMR Management Maintain and update client schedules in the Electronic Medical Record (EMR) system daily Schedule initial evaluations, follow-ups, and ongoing therapy sessions.Communicate schedule changes promptly to staff and families Monitor cancellations, no-shows, and rescheduling needsFront Office Operations Answer phone calls, emails, and front desk inquiries in a timely and professional mannerProvide families with basic information regarding services, intake steps, and scheduling Maintain organized records of client communication and administrative updatesCoordination &amp; CommunicationCollaborate with clinical staff, supervisors, and billing teams to ensure continuity of care Support efficient client flow between intake and ongoing services Escalate clinical or scheduling concerns to appropriate team membersQualifications: High school diploma or equivalent required; associate&rsquo;s degree preferred Experience in medical office, ABA clinic, or behavioral health setting preferredStrong organizational and multitasking skills Proficiency with EMR systems and basic computer applicationsExcellent communication and customer service skills Ability to handle sensitive information with confidentialityPay: $10.00 - $15.00 per hourWork Location: In person

Front Desk Coordinator – Intake & Scheduling

IVX Health

<div>Healthcare Front Desk Coordinator

Full Time | Monday&ndash;Friday, 8am - 5pm | 1 Saturday per Month, 8am - 2pm

Locations | Dr. Phillips &amp; Altamonte Springs

We're looking for a Front Desk Coordinator with more than just a friendly face &mdash; we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You'll Do
<ul>
<li>Lead First Impressions &mdash; Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care</li>
<li>Manage Scheduling and Coordination &mdash; Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place</li>
<li>Ensure Operational Excellence &mdash; Verify patient insurance, update demographic information, and collect copays with accuracy and integrity</li>
<li>Collaborate with Clinical Teams &mdash; Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience</li>
<li>Maintain an Inviting Space &mdash; Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment</li>
<li>Support Across Centers &mdash; Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days</li>
</ul>
What We're Looking For
<ul>
<li>1&ndash;3 years of front desk or administrative experience in a medical or healthcare setting</li>
<li>High School Diploma or GED required</li>
<li>Strong understanding of insurance verification, billing basics, and the patient intake process</li>
<li>Proficiency in EHR/EMR systems and scheduling software</li>
<li>Knowledge of medical terminology and patient-facing protocols</li>
<li>Exceptional customer service and communication skills</li>
<li>Ability to multitask in a fast-paced environment while staying organized and accurate</li>
<li>Quick learning agility&mdash;you adapt fast, absorb new processes quickly, and stay ahead of the curve</li>
<li>Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows</li>
</ul>
Why You'll Love IVX Health

We're not just redefining care for our patients &mdash; we're redefining it for our teams, too. When you join IVX, you'll find:
<ul>
<li>Predictable Hours: Monday&ndash;Friday, regular business hours with rotating Saturdays</li>
<li>Supportive Culture: Work with a compassionate, values-driven team</li>
<li>Professional Growth: Tuition reimbursement, CEU access, and development opportunities</li>
<li>Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more</li>
<li>Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits</li></ul><div> 
About IVX Health

IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well&mdash;we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.

Our Mission: To improve the lives of those we care for by redefining the care experience

Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions

Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence

Benefits We Offer
<ul>
<li>Comprehensive Healthcare &ndash; Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.</li>
<li>Flexible Savings Options &ndash; Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.</li>
<li>Supplemental Protection &ndash; Accident, critical illness, and hospital indemnity plans to provide additional financial security.</li>
<li>Dependent Care FSA &ndash; Pre-tax savings for eligible childcare and dependent care expenses.</li>
<li>401(k) Retirement Plan &ndash; Secure your future with a competitive company match.</li>
<li>Disability Coverage &ndash; Voluntary short-term and long-term disability plans to protect your income.</li>
<li>Fertility and Family Support &ndash; Resources and benefits designed to support fertility care and family planning.</li>
<li>Life and AD&amp;D Insurance &ndash; Financial protection for you and your loved ones.</li>
<li>Counseling and Wellness Support &ndash; Free resources to support emotional, physical, and financial well-being.</li>
<li>Education Assistance &ndash; Tuition reimbursement and certification support to help you grow in your career.</li>
<li>Continuing Education &ndash; Access to a CEU library for ongoing professional development.</li>
<li>Charitable Giving and Volunteer Program &ndash; Matched donations and paid volunteer time off to support causes you care about.</li>
<li>Employee Referral Bonus &ndash; Earn rewards for helping us find top talent.</li>
</ul>
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. 
 
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Healthcare Front Desk Coordinator

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