medical insurance claims specialist

Renown Health

<div>
 
 Position Purpose
 
 
 
 The Insurance and Claims Specialist will review and correct claim errors ensuring accurate, timely claim submission and account follow-up to assigned payors and reimbursement on first claim submitted. The Specialist will appeal healthcare claims denied by third-party payors to obtain reimbursement and handle difficult, hard to collect accounts that have been deemed by the insurance company as unpayable. The Specialist will conduct analysis and resolve incorrect reimbursement issues and credit balance resolution with payors. This position is responsible to know all state/federal regulations that relate to contracts and to the appeal process and/or government payor billing and follow-up regulations to include CCI, LCD/NCD and medical necessity rules.
 
 
 
 Nature and Scope
 
 
 
 
 The Insurance And Claims Specialist Is Responsible For
 
 
 
 <ul>
 <li>
 Work assigned Work Queues to correct errors, ensuring accurate claims and reimbursement on first claim submission.
 </li>
 <li>
 Audit denials and payment variances to determine root cause and correction as required.
 </li>
 <li>
 Auditing payment variances ensuring appropriate reimbursement.
 </li>
 <li>
 Provide specific and in depth contract knowledge to ensure maximum reimbursement of healthcare claims.
 </li>
 <li>
 Resolve credit balances by reviewing payments, adjustments or transfers correcting the patient account to reflect an accurate account receivable balance.
 </li>
 <li>
 Work with leadership and other internal departments to improve processes, increase accuracy, create efficiencies and decrease denials to achieve the overall goals of Renown Health.
 </li>
 <li>
 Maintain a current knowledge of CPT/HCPCS, ICD, DRG, HCFA forms, ability to manipulate and analyze 837 and all other HIPAA transaction sets.
 
 
 </li>
 </ul>
 This position is required to operate within policy and procedural guidelines that will ensure accurate accounts receivable reporting and is compliant with policy and procedural guidelines consistent with Renown Health goals and objectives.
 
 
 This position does not provide patient care.
 
 
 
 Disclaimer
 
 
 
 The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
 
 
 
 Minimum Qualifications
 
 
 
 Requirements - Required and/or Preferred
 
 
 
 Name
 
 
 
 
 Description
 
 
 
 Education:
 
 
 Must have working-level knowledge of the English language, including reading, writing and speaking English. Associates degree preferred.
 
 
 
 Experience
 
 
 
 One year healthcare billing office experience with extensive knowledge of healthcare billing, government and third party payor requirements. Associate degree or certification in accredited billing certification may be accepted in lieu of years of experience.
 
 
 
 License(s)
 
 
 
 None.
 
 
 
 Certification(s)
 
 
 
 None.
 
 
 
 Computer / Typing
 
 
 
 Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
</div>

Insurance and Claims Specialist

DriveTime Automotive Group

<div>What&rsquo;s Under the Hood
DriveTime Family of Brands is the largest privately owned used car sales finance &amp; servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.
That&rsquo;s Nice, But What&rsquo;s the Job?
In short, the Corporate Claims Specialist II - Liability is a member of the Corporate Insurance &amp; Safety (CIS) Team and plays a key role in reducing the organization&rsquo;s total cost of risk. This position is responsible for independently managing designated auto and general liability claims while also overseeing TPA‑handled claims to ensure consistent strategy, timely resolution, and alignment with internal standards and risk objectives.
In long, as the Corporate Claims Specialist II - Liability, you will be responsible for:<ul><li>
Independently manage assigned auto and general liability claims, including bodily injury and property damage exposures, from initial notice through resolution.</li><li>
Oversee auto and general liability claims administered by Third‑Party Administrators (TPAs), ensuring compliance with internal handling guidelines, authority thresholds, service expectations, and regulatory requirements.</li><li>
Establish and direct claim strategy by evaluating liability, damages, coverage, and exposure, including providing direction to TPAs to drive timely, cost‑effective outcomes.</li><li>
Exercise sound, independent judgment in determining claim direction, settlement approach, reserve adequacy, and escalation needs, with the ability to clearly document and defend decisions.</li><li>
Collaborate with internal stakeholders, field locations, TPAs, insurance carriers, and vendors to resolve complex, high‑severity, or sensitive claims.</li><li>
Manage reserves, settlement authority, and payment activity for in‑house claims, while reviewing and approving TPA reserve and settlement recommendations.</li><li>
Identify and pursue subrogation and recovery opportunities, either directly or through directed TPA efforts.</li><li>
Analyze claim metrics and performance data to assess trends, evaluate TPA effectiveness, support reporting needs, and recommend risk reduction or process improvement initiatives.</li></ul>
So What Kind of Folks Are We Looking For?<ul><li>
Detail‑oriented professionals who can manage in‑house claims while effectively overseeing third‑party claim handling.</li><li>
Strong communicators who can confidently direct TPA activity and collaborate with internal and external partners.</li><li>
Independent thinkers who can assess exposure, make defensible decisions, and hold others accountable to expectations.</li><li>
Organized, self‑motivated individuals who take ownership of outcomes and can pivot priorities efficiently and effectively.</li><li>
Team‑oriented professionals who value collaboration, transparency, and continuous improvement.</li><li>
Analytical problem‑solvers who enjoy using data and claim insight to drive smarter results.</li></ul>
The Specifics<ul><li>
Minimum of 3 years of auto bodily injury and/or general liability claims adjusting experience, including investigation, evaluation, negotiation, and resolution.<ul><li>
Experience with high complexity/high dollar claims is strongly preferred.</li><li>
Commercial or Business Insurance experience is a plus!</li></ul></li><li>
Experience working in a hybrid environment involving both direct claim management and TPA oversight is a plus.</li><li>
Ability to communicate clearly, professionally, and confidently across multiple stakeholders and formats.</li><li>
Proven ability to manage multiple systems and priorities in a fast‑paced environment.</li><li>
Intermediate Microsoft Office skills (Excel, Word, PowerPoint).</li><li>
Experience with Riskonnect, Salesforce, or similar claim management platforms preferred.</li><li>
Bachelor&rsquo;s degree preferred but not required.</li></ul>
So What About the Perks? Perks matter<ul><li>
We take a hybrid work approach, finding balance between the benefits of in-person and work-from-home environments. This position has an on-site expectation of a minimum of three days a week.</li><li>
Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.</li><li>
But Wait, There&rsquo;s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.</li><li>
Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.</li><li>
Tuition Reimbursement. We&rsquo;re as passionate about your professional development as you are. With that, we&rsquo;ll put our money where our mouth is.</li><li>
Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!</li><li>
Gratitude is Green. We offer competitive pay across the organization, because, well&hellip; money matters!</li></ul><ul><li>
In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!</li><li>
Give Us a Reason (or not), and We&rsquo;ll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other&rsquo;s company outside of day-to-day work.</li><li>
Smart-Casual Dress. Come dressed in jeans (you&rsquo;ll fit right in with the rest of us).</li><li>
Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!</li></ul>
Anything Else? Absolutely.
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we&rsquo;ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don&rsquo;t forget Phoenix Business Journal Healthiest Employers (okay, we&rsquo;ll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer. 
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!</div>

Corporate Claims Specialist II

AmTrust Financial

<div>Overview:
<div>
Amtrust Financial Services, a fast-growing commercial insurance company, is seeking a Complex General Liability Claims Specialist. The successful candidate will evaluate coverage issues and risk transfer opportunities as well as ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed.</div><div></div><div> 
This position will ideally require hybrid attendance in an AmTrust location and is posted remotely for nationwide visibility.</div>
Responsibilities:
<ul><li>Identifying potential risks and managing timely reserves effectively</li><li>
Evaluating coverage issues and risk transfer opportunities</li><li>
Ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, proper negotiation strategy is employed.</li><li>
Effectively communicate exposures both internally and externally</li><li>
Overall responsibility for formulating proper resolution strategy to ensure best total outcome.</li><li>
Position may require periodic travel to attend meditations, trials and / or other related meetings</li><li>
Perform other duties as assigned</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent experience in insurance claims management or related field.</li><li>
Minimum of ten (10) years&rsquo; experience in the handling or litigating of commercial general liability claims and five (5) years&rsquo; experience in the handling or litigating of complex commercial general liability claims.</li><li>
Experience in handling Employers Liability/Workers Compensation 1B claims preferred.</li><li>
Proficient computer skills required to navigate our paperless claim file system.</li><li>
Possesses a high level of technical claim and legal knowledge and skills.</li><li>
Excellent communication skills both written and oral.</li><li>
Ability to professionally interact at a high level with parties both internal and external to AmTrust.</li><li>
Easily adapts to changing situations, requirements and priorities.</li><li>
Ability to effectively influence others without damaging relationships.</li><li>
Skillful negotiator.</li><li>
Designated home state adjuster license preferred.</li><li>
CPCU designation/AIC certification preferred.</li></ul><div></div><div> 
The expected salary range for this role is $120K-$145K/year.</div><div></div><div> 
Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.</div><div></div><div> 
#LI-BL1</div>
What We Offer:
<div>
AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical &amp; Dental Plans, Life Insurance, including eligible spouses &amp; children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.</div><div></div><div> 
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.</div><div></div><div> 
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.</div></div>

Complex Claim Specialist, General Liability

CommunityCare

JOB SUMMARY: 
The Cost Containment Specialist is responsible for ensuring CommunityCare receives appropriate reimbursement of payment on claims. The Specialists will take actions such as identification of outstanding overpayment of claims, collection of claim overpayments, handling third party claim liability, ensuring appropriate coordination of benefits, coordinating transplant claim processing and reporting of reinsurance claims to reinsurer.
 
KEY RESPONSIBILITIES: 
<ul>
<li>Generate and update database of all applicable claims which have refunds due. Run daily reports for future provider payable amounts by line of business.</li>
<li>Access claims and recoup the proper dollar amount. Keep track of claims that cause negative balances and correct them as needed. Enter claim remarks of all recovery attempts and activities.</li>
<li>Communicates with providers regarding outstanding overpayment amounts and keep phone log records of accounts.</li>
<li>Reply to calls and emails in a timely manner. Update recoupment workflow of changes.</li>
<li>Generate reports of recouped dollars by line of business as well as reporting bad debt amounts.</li>
<li>Review and advise examiners on processing of transplant and Centers of Excellence claims.</li>
<li>Monitor, log and track members cases for reinsurance purposes.</li>
<li>Report monthly to finance and self-funded groups status of all active reinsurance members.</li>
<li>Ensure correct application of coordination of benefits for our member population.</li>
<li>Attempt subrogation for claims related to third party liability.</li>
<li>Assist in the negotiation of settlements related to third party liability claims.</li>
<li>Contribute to the creation of a pleasant working environment with peers and other departments.</li>
<li>Consistently learn and adapt to changes related to claims processing, benefits, limits and regulations.</li>
<li>Generate reports and tracking of requests, receivables, savings and volumes.</li>
<li>Interface with various departments regarding cost containment actions.</li>
<li>Assists in researching and solving complex problems related to claim payments.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
QUALIFICATIONS: 
<ul>
<li>Self-motivated and able to work with minimal direction.</li>
<li>Ability to read and understand claims processing manuals, medical terminology, CPT codes and perform claims processing procedures.</li>
<li>Knowledge of claims processing manuals and health benefit booklets.</li>
<li>Knowledge in the contracted managed care plan terms and rates for multiple lines of business.</li>
<li>Proficient in Microsoft applications.</li>
<li>Ability to perform complex mathematical calculations.</li>
<li>Demonstrated learning agility</li>
<li>Highly attentive to detail.</li>
<li>Ability to work with a variety of individuals at all levels within and outside the company.</li>
<li>Successful completion of Health Care Sanctions background check.</li>
<li>Possess strong oral and written communication skills.</li>
<li>Ability to organize time effectively and set priorities to meet deadlines.</li>
</ul>
EDUCATION/EXPERIENCE: 
<ul>
<li>High school diploma or equivalent required.</li>
<li>Three years related work experience in claims processing, data entry or medical billing. One year of claims processing experience within CommunityCare or another healthcare environment is preferred.</li>
<li>One year of collections experience preferred.</li>
</ul>
CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin

Claims HMO - Cost Containment Specialist 140-1027

GT Independence

Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you&rsquo;re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters. Our Mission: To help people live a life of their choosing, regardless of age or ability. GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National &ldquo;Best and Brightest Companies to Work For.&rdquo; We are also proudly certified as a Great Place to Work&reg; for 2026/2027&mdash;a distinction reserved for top employers committed to outstanding employee experiences. ** We offer a hybrid work schedule (2 days in the office, 3 days from home) AFTER 90 days of employment. The position could become fully remote after one year of employment. The Claims (Medical Billing) Specialist maintains a core understanding of the company and of Operations. The Claims (Medical Billing) Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure work is completed accurately and efficiently. The Claims (Medical Billing) Specialist maintains knowledge, skills, and abilities that contribute to various accounting/administrative tasks involved in preparing billing data for agencies in which GT Independence holds a contract. RESPONSIBILITIES AND DUTIES Preparation of billing data to be used in the billing of payers Responsible for complying with contractual provisions with each agency regarding the submission of billing and encounter data, including the related monthly reports Submit invoices to agencies Applies payments Collects on unpaid claims Prepares advance reconciliations and applies payments to the general ledger Enters information into computer databases for effective record keeping Collaborates with other staff members to optimize delivery of services Ensures all compliance standards are met for audit purposes Maintains confidentiality of records relating to clients Identifies opportunities to improve our processes Upholds company values and mission Other duties as assigned EDUCATION High School Diploma or GED required Associate degree preferred EXPERIENCE AND QUALIFICATIONS 2 years of experience relevant to the work performed Experience with Microsoft Office products is necessary, specifically Microsoft Excel Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology Excellent written and oral communication skills Ability to plan and organize daily work to meet strict deadlines Strong attention to detail Able to work with numbers and apply basic math skills to daily tasks Strong ability to participate on a highly effective team WORK ENVIRONMENT Work is performed in a typical office setting. As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants. Our operations team is driven by trust, autonomy, and&mdash;yes&mdash;fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose. We value excellence, but we won&rsquo;t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages &amp; benefits, and meaningful opportunities for professional growth. Grow your career with us. Grow your impact with us. _______________________ What Culture &amp; Belonging Means at GT: Bring Your Authentic Self To Work GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Claims (Medical Billing) Specialist

Citizens

<div><div>Description
As a Fraud Claims Sr. Specialist, you&rsquo;ll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions.
You&rsquo;ll use critical thinking skills to assist customers with existing claims and determine the best next step for the customer and the bank. This role requires the application of various methods, procedures, and knowledge of the business unit&rsquo;s product(s) and system application(s). Specialists manage competing priorities in an accurate and timely manner and may participate in process enhancements requiring coordination with other teams.
Come join our best-in-class team making a difference for our customers every day. Growth opportunities await you inside our department and within other business areas.
Primary Responsibilities<ul><li>
Review Claims &ndash; Responsible for reviewing claims filed by customers for fraud and risk activity and analyzing information across multiple applications and documentation. Determine the proper next steps based on the scenario and within the guidelines of the regulations.</li><li>
Customer Assistance &ndash; Handle all elements related to existing claims. Gather evidence through conversations with customer and records with accurate and complete documentation to establish the legitimacy of a claim.</li><li>
Digital Literacy &ndash; Utilize multiple digital platforms, technologies, and software to investigate and appropriately process the initial steps of a fraud claim. Work independently to apply digital literacy skills to resolve cases effectively.</li></ul>
Qualifications, Education, Certifications and/or Other Professional Credentials<ul><li>
Required Qualifications<ul><li>
High school degree or equivalent, required</li><li>
Experience &ndash; 1 year or more of banking and/or claims investigations experience.</li><li>
Adaptability &ndash; Ability to thrive in a fast-paced environment and quickly shift priorities as needed.</li><li>
Precision &ndash; Strong attention to detail in all tasks and deliverables.</li><li>
Customer-Centric Mindset &ndash; Passion for delivering exceptional customer experiences.</li></ul></li><li>
Preferred Qualifications<ul><li>
Associate degree, preferred</li><li>
Proficiency in Microsoft Tools &ndash; Knowledge of Outlook for effective communication and SharePoint for collaborative work and document management.</li><li>
Banking Knowledge &ndash; Previous experience in the banking industry, including an understanding of banking operations, compliance, and customer service best practices.</li><li>
Workflow Application Navigation &ndash; Experience in effectively navigating workflow tool applications to streamline processes and enhance productivity.</li></ul></li></ul>
Hours &amp; Work Schedule<ul><li>
Hours per Week: 40</li><li>
Work Schedule: 8:30am-5:00pm Monday-Friday, 4 days in office in Riverside, RI 1 day from home</li></ul>
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague&rsquo;s or a dependent&rsquo;s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.</div>
<div><h2 class="jobSectionHeader">Background Check</h2>
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
</div><div><h2 class="jobSectionHeader">Benefits</h2>
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. 
<div></div>
</div><div><h2 class="jobSectionHeader">Awards We've Received</h2>
<div><div><div>Glassdoor Best Place to Work in Consulting, Finance &amp; Insurance</div>
</div><div><div>Human Rights Campaign Corporate Equality Index 100 Award</div>
</div><div><div>Newsweek America's Most Charitable Company</div>
</div><div><div>The Banker's
 
US Bank of the Year</div>
</div><div><div>Dave Thomas Foundation&rsquo;s Best Adoption-Friendly Workplace</div>
</div><div><div>Disability:IN Best Places to Work for Disability Inclusion</div></div></div></div></div>

Fraud Claims Sr Specialist

DoorDash

<div>
 
 About The Team
 
 
 
 The Risk &amp; Insurance team at DoorDash is responsible for all things corporate insurance at the company. We are a rapidly growing and exciting function that helps DoorDash manage risk and safety with a close lens on the company's bottom line. The team is divided into three separate subgroups: Actuarial, Claims Operations, and Risk Management &amp; Mitigation. We are looking for forward thinkers excited to help build out this newly-formed team and match our ambitious cross-functional partners at DoorDash.
 
 
 
 About The Role
 
 
 
 We are seeking an experienced claims specialist who will be a member of DoorDash's Corporate Risk &amp; Insurance function with the Finance &amp; Strategy team. You will work with our insurance carrier partners and third-party claims administrators with a focus on auto insurance claims. You will help form a comprehensive strategy around claims handling at DoorDash. Prior insurance experience and an understanding of injury and property damage claims are required.
 
 
 You will report to the Insurance Claims Manager and work a hybrid schedule at our Tempe, AZ office.
 
 
 During the onboarding period, which will last 4-6 weeks, you will work Monday to Friday and be required to come into the Tempe, AZ office 4-5 days a week.
 
 
 Once you have completed the onboarding process, your regular work schedule will be Monday through Friday, with the possibility of working on a Saturday within our operating hours of 8 a.m. to 7 p.m. Additionally, you will be required to come into the Tempe, AZ office every Wednesday, with the potential of working in the office 2-3 days a week in the future, based on your performance.
 
 
 
 You're Excited About This Opportunity Because You Will&hellip;
 
 
 
 <ul>
 <li>
 Review loss reports and supporting materials for workers' compensation and occupational accidents.
 </li>
 <li>
 Addresses escalating incidents. This involves identifying potential issues, assessing the severity of the risk, and taking appropriate steps to mitigate the risk and prevent further escalation. It also means maintaining detailed records of the incident and following up with stakeholders to ensure that the issue has been resolved.
 </li>
 <li>
 Contribute to process improvements and provide constructive input regularly.
 </li>
 <li>
 Partner with leadership to manage ongoing projects. This involves working closely with management to set project goals, establish timelines, and allocate resources.
 </li>
 <li>
 Enjoy a hybrid work schedule.
 </li>
 <li>
 Enter accurate data in CRMs, G-Suite, and related tools.
 </li>
 <li>
 Manage multiple operating systems simultaneously.
 </li>
 <li>
 Maintain a high level of confidentiality and ensure that sensitive information is not disclosed to unauthorized parties.
 
 
 </li>
 </ul>
 
 We're Excited About You Because&hellip;
 
 
 
 <ul>
 <li>
 1+ years of experience handling bodily injury claims
 </li>
 <li>
 2+ years of experience managing personal lines, commercial lines, or general liability claims.
 </li>
 <li>
 Experience working with or for a gig or sharing economy company
 </li>
 <li>
 Experience handling high-priority escalations and working promptly to provide resolutions
 </li>
 <li>
 Enthusiasm for Insurance
 </li>
 <li>
 Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities.
 
 
 </li>
 </ul>
 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
 
 
 We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
 
 
 The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
 
 
 
 About DoorDash
 
 
 
 At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users&mdash;from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
 
 
 DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees&rsquo; happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
 
 
 Our Commitment to Diversity and Inclusion
 
 
 We&rsquo;re committed to growing and empowering a more inclusive community within our company, industry, and cities. That&rsquo;s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
 
 
 Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on &ldquo;protected categories,&rdquo; we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce &ndash; people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
 
 
 Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
 
 
 If you need any accommodations, please inform your recruiting contact upon initial connection.
 
</div>

Insurance Claims Specialist

Search 10000+ Medical insurance claims specialist jobs near you this May. New roles added regularly across leading industries. Apply today.