medical office associate

Atlantic Health

<div><p>AMG offering Per diems. Required in a rotation 2x per month which would include a late night which would be 11am-7pm. Other than that the hours would be 8-4 Mon-Fri.<br>
</p><p><br>
<b>Medical Office Associate - Per Diem
</b></p><p>Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing
</p><p><b>Principal Accountabilities:
</b></p><ul><li>Interviews patients for case histories prior to appointments.
</li><li>Schedules and coordinates appointments.
</li><li>Accurately updates and maintains patients' health records.
</li><li>Verifies insurance coverage and assists the billing department with processing claims.
</li><li>Communicates test results to patients when directed by physicians or nursing professionals.
</li><li>Ensures contacting patients regarding appointments, answering billing questions.
</li><li>Assists patients with re-scheduling appointments and other scheduling issues.
</li><li>Performs other related duties as assigned.
</li><li>Work with highest confidentially and abide HIPA compliance</li></ul></div>
<br><div><p><b>Required:
</b></p><ul><li>High School Diploma or equivalent.
</li></ul><p><b>Preferred:
</b></p><ul><li>Associates degree in Medical Office Management, Business, or related field.
</li><li>3+ year of experience in a medical office environment or relevant area.
</li><li>2+ years' administrative experience</li></ul></div>
<br><div><p>Atlantic Medical Group is a physician-led and physician-governed organization that delivers the highest quality health care, at the right place, the right price, and the right time. We are a multispecialty physician group with more than 1,000 doctors, nurse practitioners and physician assistants at over 300 locations throughout northern and central New Jersey and northeast Pennsylvania. Our mission is to deliver exceptional care recognizing the unique needs of all those we serve. Our vision is to achieve the best outcomes with our patients at the center of the physician-led team, driven by service, innovation and continuous learning.
</p><p>Our integrated network offers seamless access to Atlantic Health's entire health care continuum and our nationally and regionally ranked hospitals. In collaboration with Atlantic Health, several of our practices offer urgent care and walk-in services.
</p><p>In addition to primary care physicians, the team includes specialists that care for patients in all aspects of their health from pediatrics to geriatrics and everything in between. We make health decisions easier for patients with enhanced access to referrals.
</p><b>Atlantic Health offers a competitive and comprehensive Total Rewards package </b>that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:<br>
<div></div><br>
<div><b>Team Member Benefits
</b></div><div><ul><li>Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
</li><li>Life &amp; AD&amp;D Insurance.
</li><li>Short-Term and Long-Term Disability (with options to supplement)
</li><li>403(b) Retirement Plan: Employer match, additional non-elective contribution
</li><li>PTO &amp; Paid Sick Leave
</li><li>Tuition Assistance, Advancement &amp; Academic Advising
</li><li>Parental, Adoption, Surrogacy Leave
</li><li>Backup and On-Site Childcare
</li><li>Well-Being Rewards
</li><li>Employee Assistance Program (EAP)
</li><li>Fertility Benefits, Healthy Pregnancy Program
</li><li>Flexible Spending &amp; Commuter Accounts
</li><li>Pet, Home &amp; Auto, Identity Theft and Legal Insurance
</li></ul><p>____________________________________________
</p></div><div>Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
</div><p>EEO STATEMENT
</p><p>Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.</p></div>

Medical Office Associate I, Per Diem, AMG Rheumatology Summit

Blanchard Valley Health System

<div><p><b>PURPOSE OF THIS POSITION</b></p><p>
The Clinical Support Associate is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the office. Also responsible for financial tracking of revenues. Collaborates with the Department RNs, Supervisor, Physician and Director.</p><p><b>
JOB DUTIES/RESPONSIBILITIES</b></p><p><b>
Duty 1: </b>Enters all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service. Inputs all facility charges. Ensures timely completion of chart per hospital policy.</p><p><b>
Duty 2:</b> Schedules all patient appointments in an efficient manner to accommodate patients, physicians and staffing schedules. Makes appointment confirmation calls to patients one day prior to their scheduled appointment. Establish a system to track cancelled appointments and reschedule those patients. Collaborates with the Physician and/or Clinical Supervisor in scheduling emergency patient visits. Helps schedule follow-up test/procedures that are required before the patient leaves the office.</p><p><b>
Duty 3:</b> Prepares the patients charts, seeks information for consultations and follow up visits, gathers insurance cards, etc. accurately and timely to keep department flow organized, physicians satisfied and patient quality care.</p><p><b>
Duty 4: </b>Maintains and updates as necessary a list of insurance plans that each physician participates in. Ensures preauthorization and medical necessity are obtained for the facility (and other referrals as necessary.</p><p><b>
Duty 5:</b> Helps patients understand billing issues and provides them with the appropriate contacts to help them understand their office bills and EOB&rsquo;s.
</p><p><b>Duty 6: </b>Communicates patient care issues accurately and timely to nursing and physicians.</p><p><b>
Duty 7: </b>Maintains a scheduling system for patients on a rotational basis for physician assignment, based on insurance participation, medical staff by-laws and physician preference.</p><p><b>
Duty 8: </b>Completes daily assignments and prepares for the next day efficiently and timely to keep office flow smooth and patients satisfied.</p><p><b>
Duty 9: </b>Monitors all office and department supplies. Observes and reports to appropriate personnel or other establishment any necessary repairs and/or problems, related to the maintenance of office and surroundings.</p><p><b>
Duty 10: </b>Ensures correct diagnosis is entered at time of consult.</p><p><b>
Duty 11: </b>Greets patients upon entering the facility.</p><p><b>
Duty 12: </b>Answers and manages incoming telephone calls in a pleasant and efficient manner.</p><p><b>
Duty 13: </b>Other duties as assigned.</p><p><b>
REQUIRED QUALIFICATIONS</b></p><ul>
<li>
High school graduate or GED equivalent</li>
<li>Computer literacy required (Word, Excel)</li>
<li>Positive service-oriented interpersonal communication and organization skills</li>
</ul><p><b>
PREFERRED QUALIFICATIONS</b></p><ul>
<li>
Associate Degree in Business Administration/Systems.</li>
<li>Medical Office Assistant training.</li>
<li>Previous office/unit administration experience.</li>
<li>Knowledge of Medical billing and ICD-10 codes.</li>
<li>Medicare experience.</li>
<li>Electronic Medical Records (EMR) experience.</li>
</ul><p><b>
PHYSICAL DEMANDS</b></p><p>
This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate will be required to walk up to two hours a day, sit for four hours a day, and stand for two hours a day. The individual must be able to lift 50 pounds and reach work above the shoulders. The associate must have good eye/hand coordination and fine finger dexterity. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range.</p></div>
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</div><div></div><div><h3 class="jobSectionHeader"><b>Job Snapshot</b></h3>
<div><h4 class="jobSectionHeader"><b>Employee Type</b></h4>
Per Diem
</div><div><h4 class="jobSectionHeader"><b>Location Map</b></h4>
</div><div><h4 class="jobSectionHeader"><b>Date Posted</b></h4>
04/07/2026
</div><div><h4 class="jobSectionHeader"><b>Job ID</b></h4>
19862
</div><div><h4 class="jobSectionHeader"><b>Shift</b></h4>
1st</div></div></div>

Clinical Support Associate (PRN)

Boscov's Department Store

<div><p><b>Cash Office/ Customer Service Desk Associate</b><br>
<br>
Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for a Cash Office/ Customer Service Desk Associate to join our retail team.<br>
<br>
<b>Job Responsibilities</b><br>
Responsibilities of the Cash Office Associate portion include:</p><div><ul><li>
Reconciliation of Cash Receipts</li><li>
Counting the safe</li><li>
Performance of audits</li><li>
Accurately and efficiently completing all daily paperwork while adhering to company policies and procedures</li><li>
Register repair/ Answering questions related to the register</li></ul><p></p><p><br>
Responsibilities of the Customer Service Associate portion include:</p><ul><li>
Provide customer service by completing customer requests and/or resolving issues in a timely manner.</li><li>
Accurately and efficiently complete all transactions and paperwork, adhering to all company policies &amp; procedures.</li><li>
Make storewide announcements over public address system.</li><li>
Handle layaway storage, maintain records, receive payments and release merchandise.</li></ul><p></p><p><b><br>
Job Requirements</b><br>
Successful candidates for this role should have the ability to actively engage coworkers to provide excellent customer service.<br>
<br>
Additional requirements include:</p><ul><li>
Possess basic math skills</li><li>
Prior cash handling required</li><li>
Retail and/or banking experience, preferred</li><li>
Ability to operate an adding machine</li><li>
Excellent written, verbal, and interpersonal communication skills with customers, coworkers, and management</li><li>
Ability to learn computer systems, POS register, and telxon</li><li>
Available to work varied days and hours as work schedule requires, including evenings and weekends</li></ul><p></p><p><b><br>
Benefits</b></p><div><p>
At Boscov&rsquo;s, we value our employees, and that&rsquo;s why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:</p><ul><li>
Starting Rate: $16.60 per hour</li><li>
Comprehensive benefits package, including medical/dental/vision</li><li>
Short term disability/ Long term disability- voluntary</li><li>
Life Insurance (company paid)</li><li>
401(k) w/ company match</li><li>
Weekly Pay</li><li>
Paid vacation</li><li>
Liberal employee discount</li></ul><p></p><p><b><br>
Work where people love to shop!</b><br>
Equal Opportunity Employer</p></div></div></div>

Cash Office/ Customer Service Desk Associate

Medical Mutual of Ohio

<div><p><b>**Medical Mutual employees must submit their applications through MySource.</b></p>
<p><b><i>
**This is a hybrid‑remote role based out of the Brooklyn, OH office, with employees expected to work onsite on designated in‑office days each week.</i></b><b>
</b></p><p>Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.</p>
<p><b>
Actuarial Analyst I</b></p>
<p><b>
Job Summary:</b><b>
</b></p><p>Estimates current and future liabilities. Proposes premiums that achieve company goals. Works under close supervision.
</p><p><b>Responsibilities:</b></p>
<ul>
<li>Estimates future claims.</li>
<li>Estimates current claims (reserving: estimate unpaid claim liabilities).</li>
<li>Analyzes historical experience.</li>
<li>Reviews appropriateness of rating factors by plan, area, network, etc.</li>
<li>Proposes premiums that achieve company goals.</li>
<li>Forecasts the future.</li>
<li>Loads and tests premiums.</li>
<li>Performs ad hoc analyses as needed.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Bachelor's degree in Business Administration or related field.</li>
</ul>
<p><b>Professional Certification(s):</b></p>
<ul>
<li>Has passed Society of Actuaries Course 1. Is on track to pass Course 2 towards attainment of the Associate of the Society of Actuaries (ASA) designation.</li>
</ul>
<p><b>Technical Skills and Knowledge:</b></p>
<ul>
<li>Intermediate Microsoft Office skills, including Access.</li>
</ul>
<p><b>Actuarial Analyst II</b></p>
<p><b>
Job Summary:</b><b>
</b></p><p>Estimates current and future liabilities. Proposes premiums that achieve company goals. Works under supportive supervision.
</p><p><b>Responsibilities:</b></p>
<ul>
<li>Estimates future claims.</li>
<li>Estimates current claims (reserving: estimates unpaid claim liabilities).</li>
<li>Analyzes historical experience.</li>
<li>Reviews appropriateness of rating factors by plan, area, network, etc.</li>
<li>Proposes premiums that achieve company goals.</li>
<li>Forecasts the future.</li>
<li>Loads and tests premiums.</li>
<li>Performs ad hoc analyses as needed.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Bachelor's Degree in Business Administration or related field.</li>
<li>1 year experience in health actuarial work.</li>
<li>1 year of experience in Medicare actuarial work if assigned to the Medicare area.</li>
</ul>
<p><b>Professional Certification(s):</b></p>
<ul>
<li>Has completed 3 courses and is on track to attain the Associate of the Society of Actuaries (ASA) designation.</li>
</ul>
<p><b>Technical Skills and Knowledge:</b></p>
<ul>
<li>Intermediate Microsoft Office Skills, including MS Access.</li>
</ul>
<p><b>Actuarial Analyst III</b></p>
<p><b>
Job Summary:</b><b>
</b></p><p>Estimates current and future liabilities. Proposes premiums that achieve company goals. Works under minimal supervision.
</p><p><b>Responsibilities:</b></p>
<ul>
<li>Estimates future claims.</li>
<li>Estimates current claims (reserving: estimate unpaid claim liabilities).</li>
<li>Analyzes historical experience.</li>
<li>Reviews appropriateness of rating factors by plan, area, network, etc.</li>
<li>Proposes premiums that achieve company goals.</li>
<li>Forecasts the future.</li>
<li>Loads and tests premiums.</li>
<li>Performs ad hoc analyses as needed.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Bachelor's Degree in Business Administration or related field.</li>
<li>3 years experience in health actuarial work required; 4 years preferred.</li>
<li>1 year of experience in Medicare Advantage or Medicare Supplement if assigned to Medicare area.</li>
</ul>
<p><b>Professional Certification(s):</b></p>
<ul>
<li>Has passed 4 courses and is on track to attain the Associate of the Society of Actuaries (ASA) designation.</li>
</ul>
<p><b>Technical Skills and Knowledge:</b></p>
<ul>
<li>Intermediate MS Office Skills, including MS Access.</li>
</ul>
<p><b>Actuarial Analyst IV</b></p>
<p><b>
Job Summary:</b><b>
</b></p><p>Estimates current and future liabilities. Proposes premiums that achieve company goals.</p><br>
<p></p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Estimates future claims.</li>
<li>Estimates current claims (reserving: estimates unpaid claim liabilities).</li>
<li>Analyzes historical experience.</li>
<li>Reviews appropriateness of rating factors by plan, area, network, etc.</li>
<li>Proposes premiums that achieve company goals.</li>
<li>Forecasts the future.</li>
<li>Performs ad hoc analyses as needed.</li>
<li>Loads and tests premiums.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Bachelor's Degree in Business Administration or related field.</li>
<li>4 years experience in health actuarial work required; 5 years preferred.</li>
<li>2 years of experience in Medicare Advantage or Medicare Supplement if assigned to the Medicare area.</li>
</ul>
<p><b>Professional Certification(s):</b></p>
<ul>
<li>Has passed 5 courses and is on track to attain the Associate of the Society of Actuarials (ASA) designation.</li>
</ul>
<p><b>Technical Skills and Knowledge:</b></p>
<ul>
<li>Intermediate MS Office Skills, including MS Access.</li>
</ul>
<p><b>Associate Actuary</b></p>
<p><b>
Job Summary:</b><b>
</b></p><p>Estimates current and future liabilities. Proposes premiums that achieve company goals. Works on an advanced level.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Estimates future claims.</li>
<li>Estimates current claims (reserving: estimate unpaid claim liabilities).</li>
<li>Analyzes historical experience.</li>
<li>Reviews appropriateness of rating factors by plan, area, network, etc.</li>
<li>Proposes premiums that achieve company goals.</li>
<li>Forecasts the future.</li>
<li>Loads and tests premiums.</li>
<li>Performs ad hoc analyses as needed.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Bachelor's Degree in Business Administration or related field required.</li>
<li>Master's Degree in Business Administration or related field preferred.</li>
<li>5 years experience in health actuarial work required.</li>
</ul>
<p><b>Professional Certification(s):</b></p>
<ul>
<li>Associate of the Society of Actuaries (ASA)</li>
<li>Member American Academy of Actuaries (MAAA)</li>
<li>Completed 7 Actuarial Courses</li>
</ul>
<p><b>Technical Skills and Knowledge:</b></p>
<ul>
<li>Intermediate MS Office Skills, including MS Access.</li>
</ul>
<p><b>Actuary</b></p>
<p><b>
Job Summary:</b><b>
</b></p><p>Estimate current and future liabilities. Propose premiums that achieve company goals. Works on an advanced level and may train others.
</p><p><b>Responsibilities:</b></p>
<ul>
<li>Estimate future claims.</li>
<li>Estimate current claims (reserving: estimate unpaid claim liabilities).</li>
<li>Analyze historical experience.</li>
<li>Review appropriateness of rating factors by plan, area, network, etc.</li>
<li>Propose premiums that achieve company goals.</li>
<li>Forecast the future.</li>
<li>Load and test premiums.</li>
<li>Perform ad hoc analyses as needed.</li>
<li>Performs other duties as assigned.</li>
</ul>
<p><b>Qualifications:</b></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Bachelor's Degree in Business Administration or related field required.</li>
<li>Master's Degree in Business Administration or related field preferred.</li>
<li>6 years experience in health actuarial work required.</li>
</ul>
<p><b>Professional Certification(s):</b></p>
<ul>
<li>Fellow of the Society of Actuaries (FSA)</li>
<li>Member of the American Academy of Actuaries (MAAA)</li>
<li>Completed all 9 Actuarial Courses</li>
</ul>
<p><b>Technical Skills and Knowledge:</b></p>
<ul>
<li>Intermediate MS Office Skills, including MS Access.</li></ul><br>
<p></p>
<p>
Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:</p>
<p>
A Great Place to Work:</p>
<ul>
<li>We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.</li>
<li>Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.</li>
<li>On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.</li>
<li>Discounts at many places in and around town, just for being a Medical Mutual team member.</li>
<li>The opportunity to earn cash rewards for shopping with our customers.</li>
<li>Business casual attire, including jeans.</li>
</ul>
<p>Excellent Benefits and Compensation:</p>
<ul>
<li>Employee bonus program.</li>
<li>401(k) with company match up to 4% and an additional company contribution.</li>
<li>Health Savings Account with a company matching contribution.</li>
<li>Excellent medical, dental, vision, life and disability insurance &mdash; insurance is what we do best, and we make affordable coverage for our team a priority.</li>
<li>Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.</li>
<li>Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.</li>
<li>After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.</li>
</ul>
<p>An Investment in You:</p>
<ul>
<li>Career development programs and classes.</li>
<li>Mentoring and coaching to help you advance in your career.</li>
<li>Tuition reimbursement up to $5,250 per year, the IRS maximum.</li>
<li>Diverse, inclusive and welcoming culture with Business Resource Groups.</li>
</ul>
<p>About Medical Mutual:</p>
<p>
Medical Mutual&rsquo;s status as a mutual company means we are owned by our policyholders, not stockholders, so we don&rsquo;t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.</p>
<p>
There&rsquo;s a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.</p>
<p>
We&rsquo;re not just one of the largest health insurance companies based in Ohio, we&rsquo;re also the longest running. Founded in 1934, we&rsquo;re proud of our rich history with the communities where we live and work.</p>
<p><i>
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.</i></p>
<p><b><i>
#LI-CS1 #LI-HYBRID</i></b></p></div>

Actuarial Analyst

Norton Healthcare

<div>Responsibilities:
<div>
The Coder Specialty Office assures the integrity of the Norton Medical Group billing, insurance, coding, and accounting and referral functions. The incumbent serves as a liaison between the practice and the billing office as well as the accounting department of Norton Healthcare. In performing job functions, utilizes age appropriate principles of growth and development for patients of all ages according to the practice specialty.</div><div></div><div><br>
**<b>This position offers a fully remote work opportunity. Employees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina**</b></div>
Qualifications:
<div><b>
Required:</b></div><ul><li>
One year medical coding in a specialty office</li><li>
One of: CCA or CCS or CIC-ICD or COC or CPC or RHIA or RHIT</li></ul><div><b>
Desired:</b></div><ul><li>
Diploma</li><li>
Certified Coding Associate OR Certified Coding Specialist OR Certified Inpatient Coder ICD-10 OR Certified Outpatient Coding OR Certified Professional Coder OR Registered Health Information Administrator OR Registered Health Information Technician</li></ul></div>

Coder - Specialty Office, Revenue Integrity/Coding, Days, Fully Remote

Pennyroyal Healthcare Services DBA: Community Dental

<p><b>RECORDS ASSOCIATE/RECEPTIONIST PHCS/COMMUNITY MEDICAL CLINIC </b></p><p><b>REPORTING/COORDINATING RELATIONSHIP: </b>Regional Practice Manager <b>SUPERVISORY RESPONSIBILITIES: N/APRINCIPLE RESPONSIBILITIES: </b></p><p>Serve as Records Associate/Receptionist and provide support services for Primary Healthcare Programs at all locations. Employee may perform Medical Records or Receptionist duties, as needed. Duties include:</p><p>(1) Perform clerical duties for assigned programs including telephone duties (receiving, screening, and placing calls), processing mail, transcription and general typing, filing, copying, retrieving and preparing records, scheduling appointments, etc.</p><p>(2) Will be responsible to cover rotation days off, assist with vacation days and sick days as need be.(3) Act as facility receiving clerk, validating quantities on received goods and processing related paperwork.(4) Perform data entry for all program activities.(5) Prepare, copy, and send reports to various agencies and facilities as required.(6) Assist in organizing meetings and preparing information for programs as requested.(7) Communicate with private third-party payors in order to access benefits for first-time contacts and for continued pre-authorization.(8) Maintain client EMR/Testing charts according to PHCS policies and procedures.(9) Collect and account for client fees and other service fee payments. Maintain cash drawer balances and prepare receipts for deposit.(10) Conduct business office interviews.(11) Perform Utilization Review and perform the administrative component of the review.(12) Perform routine computer maintenance, including software controlled backups.(13) Perform routine office equipment maintenance and upkeep.(14) Maintain appropriate building/office supplies per PHCS Policies and Procedures.(15) Assure daily inter-office mail delivery is maintained in a timely manner.(16) Assist in training clerical staff members in above duties as necessary/requested.(17) Assist with daily deposits, log sheets, credit card payments, and daily banking and post office needs.(18) Other duties as required/assigned.</p><p><b>MINIMUM QUALIFICATIONS: </b></p><p>(1) Minimum of high school diploma or GED.(2) Data processing literacy and proficiency in data entry required.(3) Proficiency in computer applications including word processing, database, and spreadsheet software.(4) Technical experience/interest sufficient to operate computer-related hardware, i.e., multiple printers, modem communications, etc.(5) Proficiency with machine transcription.(6) Two years related experience preferred.(7) Must provide proof of a recent (less than 1-year-old) TB skin test and pass a Criminal Record Check.</p><p>Job Type: Full-time</p><p>Pay: From $13.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Records Associate/Receptionist

Michigan Farm Bureau

<div>OBJECTIVE:
<div><b>
Associate P/C Premium Control Specialist Objective</b></div><div>
To work as a member of the Property/Casualty (P/C) Customer Service Team to provide extraordinary customer experience to policyholders and over 400 agents and their field office staff in a prompt, professional manner. To manage and ensure the accuracy of premium-related financial processes within the Property and Casualty (P/C) insurance sector by overseeing the billing, allocation, reconciliation, and control of insurance premiums across personal and commercial lines of business. To follow departmental standards of metrics tracked to ensure quality service. This role supports both internal and external customers by providing accurate policy and billing account information, resolving premium-related inquiries, and maintaining professional communication with policyholders, agents, and agent staff.</div>
RESPONSIBILITIES:
<div><b>
Associate P/C Premium Control Specialist Responsibilities</b></div><div>
Maintain advanced knowledge of departmental processing methods, industry standards and regulations, procedures, and Farm Bureau product lines and software, such as Legacy, Guidewire, Salesforce, Microsoft Word and Excel, and others, to accurately and efficiently answer customer inquiries and resolve problems.</div><div></div><div><br>
Expertly ensure timely and accurate processing of advanced premium control tasks by reviewing, prioritizing, and executing complex, multi-step financial activities. Expertly resolve premium discrepancies as needed to maintain accuracy, compliance, and adherence to service-level standards.</div><div></div><div><br>
Take ownership of complex customer complaints and inquiries escalated by the Associate and standard P/C Premium Control Specialists and ensure the details of these complaints and inquiries are handled proactively, accurately, and efficiently by providing answers or solutions clearly and concisely through de-escalation and resolution. Make reasonable decisions quickly and appropriately.</div>
QUALIFICATIONS:
<div><b>
Associate P/C Premium Control Specialist Qualifications</b></div><div><b>
Required</b></div><div>
High school diploma or equivalent required.</div><div></div><div><br>
Associate degree required with a focus on marketing, business administration, management, insurance or finance, or equivalent experience required.</div><div></div><div><br>
Keyboarding skills with 60 wpm and accuracy required.</div><div></div><div><br>
Three to four years of experience in insurance processing and customer service activities required.</div><div></div><div><br>
Advanced ability to learn new technologies required.</div><div></div><div><br>
Three to four years of experience in the use of computers, phones, and software required.</div><div></div><div><br>
Two to four years of accounting or bookkeeping experience required.</div><div></div><div><br>
Three to four years of experience with proven skills in Microsoft suite required.</div><div></div><div><b><br>
Preferred</b></div><div>
Bilingual skills preferred.</div><div></div><div><br>
Designations in AINS, ACS, or AIS preferred.</div><div></div><div><b><br>
Note: </b>This position offers flexibility, allowing for remote or in-person work options upon successful completion of an approximately two-month In-Person training period at our Home Office in Lansing, MI.</div><div></div><div><br>
Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.</div><div></div><div><br>
PM19</div></div>

Associate P/C Premium Control Specialist

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