medical office receptionist

LifeStance Health

<div>At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It&rsquo;s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values<ul><li>
Belonging: We cultivate a space where everyone can show up as their authentic self.</li><li>
Empathy: We seek out diverse perspectives and listen to learn without judgment.</li><li>
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.</li><li>
One Team: We realize our full potential when we work together towards our shared purpose.</li></ul>
Benefits 
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&amp;D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Medical Office Receptionist is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $22.00/hour, plus quarterly bonus/incentive potential
Location: 1940 Commerce St Suite 309, Yorktown Heights, NY 10598
Duties/Responsibilities:
Operational Excellence:<ul><li>
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.</li><li>
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.</li><li>
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
</li><li>Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.</li></ul>
Patient Support:<ul><li>
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.</li><li>
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.</li><li>
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.</li><li>
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.</li><li>
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.</li></ul><ul><li>
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.</li><li>
Collect all in-person and telehealth co-payments and account balances at the time of service.</li><li>
Complete insurance eligibility verification and reach out to patients to resolve any issues.</li></ul>
Clinician Support:<ul><li>
Provide general clinician support &ndash; assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.</li><li>
Coordinate with clinicians pertaining to any additional patient questions.</li><li>
Support clinician schedules by auditing for appointment accuracy.</li><li>
Maintain a pleasant, secure, and motivational working environment in the Practice.</li></ul>
Required Skills/Abilities:<ul><li>
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.</li><li>
Ability to work independently and as a team member.</li><li>
Strong communication skills, both written and verbal.</li><li>
Proficient in using Computer Software Applications (Microsoft Office &amp; EMRs)</li><li>
Comfortable handling sensitive and confidential Information (HIPAA)</li></ul>
Education and Experience:<ul><li>
High School or equivalent required, associates/bachelor&rsquo;s degree, preferred.</li><li>
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.</li></ul>
Physical Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li></ul>
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.</div>

Medical Office Receptionist

<div>At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It&rsquo;s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values<ul><li>
Belonging: We cultivate a space where everyone can show up as their authentic self.</li><li>
Empathy: We seek out diverse perspectives and listen to learn without judgment.</li><li>
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.</li><li>
One Team: We realize our full potential when we work together towards our shared purpose.</li></ul>
Benefits 
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&amp;D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: Starting at $21.00/hourly, plus quarterly bonus/incentive potential
Location: 8470 Allison Pointe Blvd Suite 130 Indianapolis, IN 46250
Duties/Responsibilities:
Operational Excellence:<ul><li>
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.</li><li>
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.</li><li>
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
</li><li>Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.</li></ul>
Patient Support:<ul><li>
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.</li><li>
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.</li><li>
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.</li><li>
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.</li><li>
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.</li></ul><ul><li>
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.</li><li>
Collect all in-person and telehealth co-payments and account balances at the time of service.</li><li>
Complete insurance eligibility verification and reach out to patients to resolve any issues.</li></ul>
Clinician Support:<ul><li>
Provide general clinician support &ndash; assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.</li><li>
Coordinate with clinicians pertaining to any additional patient questions.</li><li>
Support clinician schedules by auditing for appointment accuracy.</li><li>
Maintain a pleasant, secure, and motivational working environment in the Practice.</li></ul>
Required Skills/Abilities:<ul><li>
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.</li><li>
Ability to work independently and as a team member.</li><li>
Strong communication skills, both written and verbal.</li><li>
Proficient in using Computer Software Applications (Microsoft Office &amp; EMRs)</li><li>
Comfortable handling sensitive and confidential Information (HIPAA)</li></ul>
Education and Experience:<ul><li>
High School or equivalent required, associates/bachelor&rsquo;s degree, preferred.</li><li>
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.</li></ul>
Physical Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li></ul>
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.</div>

<div>At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It&rsquo;s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values<ul><li>
Belonging: We cultivate a space where everyone can show up as their authentic self.</li><li>
Empathy: We seek out diverse perspectives and listen to learn without judgment.</li><li>
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.</li><li>
One Team: We realize our full potential when we work together towards our shared purpose.</li></ul>
Benefits 
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&amp;D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: Starting at $20.25/hourly, plus quarterly bonus/incentive potential
Location: 16020 Swingley Ridge Road, Suite 300 Chesterfield, MO 63017
Duties/Responsibilities:
Operational Excellence:<ul><li>
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.</li><li>
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.</li><li>
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
</li><li>Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.</li></ul>
Patient Support:<ul><li>
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.</li><li>
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.</li><li>
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.</li><li>
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.</li><li>
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.</li></ul><ul><li>
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.</li><li>
Collect all in-person and telehealth co-payments and account balances at the time of service.</li><li>
Complete insurance eligibility verification and reach out to patients to resolve any issues.</li></ul>
Clinician Support:<ul><li>
Provide general clinician support &ndash; assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.</li><li>
Coordinate with clinicians pertaining to any additional patient questions.</li><li>
Support clinician schedules by auditing for appointment accuracy.</li><li>
Maintain a pleasant, secure, and motivational working environment in the Practice.</li></ul>
Required Skills/Abilities:<ul><li>
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.</li><li>
Ability to work independently and as a team member.</li><li>
Strong communication skills, both written and verbal.</li><li>
Proficient in using Computer Software Applications (Microsoft Office &amp; EMRs)</li><li>
Comfortable handling sensitive and confidential Information (HIPAA)</li></ul>
Education and Experience:<ul><li>
High School or equivalent required, associates/bachelor&rsquo;s degree, preferred.</li><li>
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.</li></ul>
Physical Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li></ul>
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.</div>

<div>At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It&rsquo;s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values<ul><li>
Belonging: We cultivate a space where everyone can show up as their authentic self.</li><li>
Empathy: We seek out diverse perspectives and listen to learn without judgment.</li><li>
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.</li><li>
One Team: We realize our full potential when we work together towards our shared purpose.</li></ul>
Benefits 
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&amp;D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: Starting at $20.25/hourly, plus quarterly bonus/incentive potential
Location: 10967 Lake Underhill Rd Ste 113, Orlando, FL 32825
Duties/Responsibilities:
Operational Excellence:<ul><li>
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.</li><li>
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.</li><li>
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
</li><li>Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.</li></ul>
Patient Support:<ul><li>
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.</li><li>
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.</li><li>
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.</li><li>
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.</li><li>
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.</li></ul><ul><li>
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.</li><li>
Collect all in-person and telehealth co-payments and account balances at the time of service.</li><li>
Complete insurance eligibility verification and reach out to patients to resolve any issues.</li></ul>
Clinician Support:<ul><li>
Provide general clinician support &ndash; assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.</li><li>
Coordinate with clinicians pertaining to any additional patient questions.</li><li>
Support clinician schedules by auditing for appointment accuracy.</li><li>
Maintain a pleasant, secure, and motivational working environment in the Practice.</li></ul>
Required Skills/Abilities:<ul><li>
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.</li><li>
Ability to work independently and as a team member.</li><li>
Strong communication skills, both written and verbal.</li><li>
Proficient in using Computer Software Applications (Microsoft Office &amp; EMRs)</li><li>
Comfortable handling sensitive and confidential Information (HIPAA)</li></ul>
Education and Experience:<ul><li>
High School or equivalent required, associates/bachelor&rsquo;s degree, preferred.</li><li>
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.</li></ul>
Physical Requirements:<ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</li></ul>
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.
#LI-JK2
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.</div>

Midwest Orthopaedic Consultants

<div>Midwest Orthopaedic Consultants is calling all customer service rockstars who would like to work at our clinics in Orland Park, IL and Oak Lawn, IL to apply to join our team as a full-time Medical Receptionist. If you have a welcoming demeanor, great customer service skills, and the desire to help others please apply today. 
WHY SHOULD YOU APPLY? 
We pay our Medical Receptionist a competitive wage based on experience. You would also be eligible for medical, dental, vision, company-paid life insurance, additional life for group discount rate, short-term disability, long-term disability, company-paid employee assistance program, fraud protection, 6 paid holidays, generous PTO, lifetime fitness health club subsidy, a 401(k) with 3% safe harbor contribution, and profit-sharing. Plus, we make it easy to apply with our initial 3-minute, mobile-friendly application! 
ABOUT MIDWEST ORTHOPAEDIC CONSULTANTS 
For over 25 years, Midwest Orthopaedic Consultants has been concerned with improving patient care, streamlining the delivery of care, and maximizing outcomes for our patients! We specialize in nonsurgical and surgical treatments for any type of orthopedic and musculoskeletal problem or injury out of our Illinois clinics in Orland Park and Oak Lawn. Over time, we have earned a solid reputation for high-quality care. 
Our employees play an essential role in maintaining that reputation, and we work hard to ensure their well-being. We are proud of our friendly, supportive work environment. 
YOUR LIFE AS A MEDICAL RECEPTIONIST 
As a Medical Receptionist, you are the first point of contact for our patients and greet each one as they enter our orthopedic office. Your warm and welcoming demeanor puts them at ease and helps set the tone for their whole visit. After checking them in, you verify and update their medical records and insurance information. Your organizational skills assist you in scheduling patients for future orthopedic visits and printing paperwork for the clinic. With each interaction, you are sure to provide top-notch customer service. You thrive in our fast-paced and people-driven environment and feel great about helping our patients feel at ease. 
WORK SCHEDULE 
The typical schedule for this position is 5 days/week with availability during clinic hours. 
QUALIFICATIONS 
<ul><li>
High school diploma or equivalent</li><li>
Experience with EHR and PM programs</li><li>
Basic computer skills</li></ul> 
Any relevant experience and/or knowledge would be a plus! Do you have strong written and verbal communication skills? Are you friendly and able to easily build rapport? Do you have excellent customer service skills? Are you a team player? Can you multitask and excel in a fast-paced environment? Are you able to work well independently with minimal guidance? Are you organized and able to manage your time effectively? Are you ready to enjoy coming to work? If so, you may be the perfect addition to our orthopedic team! Apply now! 
Location: 60467 / 60453</div>

Medical Receptionist Orthopedic Practice

Apex Skin

<div><div>About Apex Skin:

We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.</div> 


Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction.

Compensation Range
<ul>
<li>$15.00-$17.00/hr</li>
<li>Based on relevant work experience</li>
</ul>
Schedule
<ul>
<li>Full-Time [Mon-Fri 32/wk]</li>
<li>Occasional Saturday mornings may be required</li>
<li>Schedules are subject to change based on clinic needs</li>
<li>Flexibility to travel to locations within a 20-mile radius to support clinical coverage as needed</li>
</ul>
Essential Functions
<ul>
<li>Answer incoming calls with professionalism, courtesy, and consistent phone etiquette.</li>
<li>Maintain knowledge of insurance plans, terminology, and verification processes.</li>
<li>Provide exceptional customer service while greeting, checking in, and assisting patients.</li>
<li>Assist Medical Assistants with patient-related phone calls and follow-up tasks.</li>
<li>Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction.</li>
<li>Maintain and update patient accounts, including personal and financial information.</li>
<li>Record and collect payments; process third-party claims; and follow revenue procedures accurately.</li>
<li>Ensure confidentiality and protection of all patient information.</li>
<li>Follow established policies and procedures and alert leadership to needed changes.</li>
<li>Maintain a clean, welcoming, and calming reception area to reduce patient anxiety.</li>
<li>Support team operations and contribute to collective goals.</li>
<li>Monitor office supply levels, anticipate needs, and place orders as required.</li>
<li>Keep reception and waiting areas cleaned, organized, and patient-ready.</li>
<li>Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists.</li>
<li>Enter insurance data with accuracy and without errors.</li>
<li>Call and document communication with patients who cancel or no-show.</li>
<li>Verify patient insurance coverage with accuracy.</li>
<li>Balance and close out collections at end of day.</li>
<li>Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>
Qualifications
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Flexibility and adaptability</li>
<li>Customer service mindset with professionalism and patient focus</li>
<li>Excellent time management and organizational skills</li>
<li>Attention to detail and accuracy</li>
<li>Proficiency in basic computer applications and scheduling systems</li>
<li>Knowledge of medical terminology</li>
<li>Word processing and data entry skills</li>
<li>Bachelor's degree or equivalent experience in a relevant field preferred</li>
<li>2+ years of experience as a Medical Receptionist (dermatology experience is a plus)</li>
<li>Certification as a Medical Receptionist preferred, or willingness to obtain certification</li>
</ul>
Career Growth Opportunities:
Motivated Medical Receptionists may pursue:
<ul>
<li>Transition into a Medical Assistant role with training and certification support</li>
<li>Lead Receptionist or Front Office Coordinator positions</li>
<li>Cross-training in scheduling, billing, or insurance verification 
Patient Services or Administrative Specialist roles</li>
<li>Opportunities to grow into supervisory or office management positions over time</li>
<li>Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care.</li>
</ul>
Physical Requirements &amp; Work Environment
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office</li>
<li>Manual dexterity for typing, data entry, and handling office equipment</li>
<li>Ability to speak clearly, hear callers, and interact with patients in person</li>
<li>Visual acuity sufficient to read patient information and EMR screens</li>
<li>Ability to occasionally lift up to 20 pounds (e.g., office supplies)</li>
<li>Work performed in a professional medical office setting with regular interaction with patients, providers, and staff</li>
<li>Fast-paced environment requiring multitasking, attention to detail, and calm communication</li>
<li>Exposure to cleaning supplies, office equipment, and moderate noise levels</li>
<li>Must adhere to all health and safety policies, including infection control standards</li></ul><div> 
Apex Skin Culture 
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.

Employee Health &amp; Safety Requirements: 
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.

Equal Employment Opportunity Statement: 
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Medical Receptionist - Hudson Office

Gotham neurosurgery

Medical ReceptionistPosition: Medical Receptionist Employment Type: Full-TimePosition SummaryWe are seeking a professional, compassionate, and highly organized Medical Receptionist to join our growing medical practice. The ideal candidate will be the first point of contact for patients and attorneys, providing exceptional customer service while ensuring the efficient operation of the front office. This role requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare environment.Responsibilities<ul><li>Greet patients, visitors, and vendors in a courteous and professional manner.</li><li>Answer and direct incoming phone calls.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Verify patient demographics and insurance information.</li><li>Register new patients and update existing patient records.</li><li>Collect copayments and process patient payments.</li><li>Maintain accurate electronic medical records.</li><li>Coordinate communication between patients, providers, attorneys, and referral sources when appropriate.</li><li>Monitor appointment schedules and assist with patient flow.</li><li>Maintain confidentiality in accordance with HIPAA regulations.</li><li>Perform general administrative duties, including scanning, filing, and document management.</li></ul>Qualifications<ul><li>High school diploma or equivalent required.</li><li>Minimum of 2 years of medical receptionist or medical office experience preferred.</li><li>Experience with electronic medical records (EMR/EHR) systems; Practice Fusion experience is a plus.</li><li>Knowledge of medical terminology preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and basic computer applications.</li><li>Ability to work independently and as part of a team.</li><li>Professional appearance and positive attitude.</li><li>Bilingual (English/Spanish) is a plus.</li></ul>Preferred Skills<ul><li>Exceptional customer service and patient care.</li><li>Strong attention to detail and accuracy.</li><li>Ability to prioritize multiple tasks in a fast-paced environment.</li><li>Dependable, punctual, and adaptable.</li><li>Excellent problem-solving skills.</li></ul>Benefits<ul><li>Paid time off</li><li>Paid holidays</li><li>Opportunities for professional growth and advancement</li></ul>We are committed to providing outstanding patient care and are looking for a dedicated Medical Receptionist who shares our commitment to professionalism, teamwork, and exceptional customer service. If you are organized, compassionate, and thrive in a fast-paced medical environment, we encourage you to apply.Pay: $20.00 - $24.00 per hourBenefits:<ul><li>Bereavement leave</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

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