medical office supervisor

Catalyst Health Group

<div><p><b>COMPANY</b></p><p>
At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.</p><p><b>
JOB SUMMARY</b></p><p>
The <b>Front Office Supervisor</b> plays a critical role in leading front office team members to ensure a smooth patient experience. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.</p><p><b>
ROLE AND RESPONSIBILITIES:</b></p><ul><li><b>
Patient Administrator and Customer Service</b><ul><li>
Supervises day-to-day operations with patients.</li><li>
Act as a liaison between patients and medical staff, ensuring smooth communication.</li><li>
Answer phone calls, respond to inquiries, and provide information regarding office policies and services.</li><li>
Inform patients of wait times and keep them updated on appointment status.</li><li>
Handle difficult conversations with professionalism, ensuring patient concerns are addressed appropriately.</li><li>
Greet and direct patients, visitors, and vendors in a professional and welcoming manner</li></ul></li><li><b>
Patient Registration and Check-In/Out</b><ul><li>
Assist with patient registration, verifying identity and insurance information</li><li>
Collect and scan insurance cards, identification, and other necessary documentation into the electronic medical record (EMR) system</li><li>
Ensure all required paperwork is completed before appointments</li><li>
Verify and update patient demographics and insurance information</li><li>
Process and collection copayments, deductibles, and outstanding balances</li><li>
Schedule, confirm, and coordinate follow-up appointments, referrals, and diagnostic tests</li></ul></li><li><b>
Administrative and Office Support</b><ul><li>
Serves as a liaison between front office staff and leadership.</li><li>
Oversees workflow processes including task management and work logs and overtime.</li><li>
Provides training and support for new front office team members.</li><li>
Assists practice admin with hiring, training and administrative duties.</li><li>
Conducts routine staff feedback and development, including IDP discussions.</li><li>
Leads a group/team of professional administrative staff.</li><li>
Balance daily cash drawer including close and cash audits.</li><li>
Supervises daily practice operations such as billing, collects, scheduling and patient registration.</li></ul></li><li><b>
Compliance and Safety Protocols</b><ul><li>
Ensure compliance with HIPAA regulations by maintaining patient confidentiality at all times</li><li>
Follow infection control procedures and adhere to OSHA safety standards</li><li>
Monitor and maintain office supplies, ensuring necessary materials are stocked and available</li></ul></li></ul><p><b>
MINIMUM QUALIFICATIONS AND REQUIREMENTS:</b></p><ul><li>
High School diploma or equivalent</li><li>
6 months' experience in a front office, customer service, or healthcare setting</li><li>
Strong verbal and written communication skills</li><li>
Ability to multitask and work effectively in a fast-paced environment</li><li>
Proficiency in basic computer applications, including EMR systems, scheduling software, and Microsoft Office</li><li>
Knowledge of HIPAA and patient confidentiality regulations</li><li>
Excellent customer service and problem-solving skills</li></ul><p><b>
PREFERRED EXPERIENCE:</b></p><ul><li>
Prior experience in a <b>medical office, hospital, or physician practice</b></li><li>
Experience with <b>CPT/ICD coding and insurance verification</b></li><li>
Bilingual (English/Spanish) is a plus but not required</li></ul><p><b>
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
</b></p><ul><li>Prolonged sitting, standing, and use of a computer</li><li>
Occasional lifting of items up to <b>20 lbs.</b></li><li>
Exposure to patients who may be ill, requiring adherence to infection control protocols</li><li>
May require shift flexibility based on clinic hours (e.g. early mornings, evenings, or weekends)</li></ul><p><b>
COMPETITIVE BENEFIT PACKAGE:</b></p><ul><li>
Compensation commensurate with experience</li><li>
Medical, Dental, Vision Insurance</li><li>
Short/Long term disability Insurance</li><li>
401K with employer match</li><li>
Health Savings Account options</li><li>
Paid Holidays and PTO</li><li>
Referral Programs</li></ul><p>
At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.</p><p>
Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.</p></div>

Front Office Supervisor- Medical

Speak Viral

<p>The <b>Medical Billing Supervisor</b> is responsible for overseeing and executing the end-to-end medical billing process, ensuring accuracy, compliance, and timeliness in claims submission, payment posting, and account reconciliation. This role requires strong analytical skills, attention to detail, and extensive knowledge of healthcare billing regulations and payer requirements. The Senior Executive will also mentor junior team members and collaborate with internal departments to optimize revenue cycle performance.</p><p><b>Key Responsibilities:</b></p><ul><li>Preparing and submitting billing data and medical claims to insurance companies.</li><li>Ensuring the patient&rsquo;s medical information is accurate and up to date.</li><li>Preparing bills and invoices, and documenting amounts due for medical procedures and services.</li><li>Collecting and reviewing referrals and pre-authorizations.</li><li>Monitoring and recording late payments.</li><li>Following up on missed payments and resolving financial discrepancies.</li><li>Examining patient bills for accuracy and requesting any missing information.</li><li>Investigating and appealing denied claims.</li><li>Helping patients develop patient payment plans.</li><li>Maintaining billing software by updating rate change, cash spreadsheets, and current collection reports.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in business, health care administration, accounting, or a relevant field.</li><li>A minimum of 4 years of experience as a medical biller or similar role.</li><li>Solid understanding of billing software and electronic medical records.</li><li>Must have the ability to multitask and manage time effectively.</li><li>Excellent written and verbal communication skills.</li><li>Outstanding problem-solving and organizational abilities.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs100,000.00 per month</p><p>Application Question(s):</p><ul><li>Will you be able to work in night shift(7pm to 4am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul><p>Work Location: In person</p>

Medical Billing Supervisor

Hyde Park Surgery Center (11805)

<p> <em><strong>Business Office Coordinator</strong></em> </p> <p> <strong>Welcome to Hyde Park Surgery Center</strong> </p> <p> We have 3 OR rooms. We perform outpatient surgical procedures in ENT, Orthopedic, Pain Management, Spine. <strong>Position requires weekdays only   no holidays, weekends, or call. </strong>Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. </p> <p> <strong>Business Office Coordinator at Hyde Park Surgery Center</strong> <br> The Business Office Coordinator (BOC) assists the Business Office Manager with the day-to-day operations of the business office. The BOC is also responsible for the day-to-day supervision of Registration and Medical Records. The BOC will be in charge of the business office in the absence of the business manager. This is a full-time position, with hours subject to fluctuation based on patient census and needs of the center. </p> <p> <strong>Responsibilities:<br></strong>Knows, adheres to, and enforces all policies of the business office<br>Assist business office manager with supervising of business office employees and processes<br>Responsible for the hiring, orientation, performance reviews and training of registration and medical records staff<br>Responsible for thorough working knowledge of accounts receivable system including maintenance of the managed care contracts<br>Reconciles the cash receipts to the deposit log<br>Informs business office manager of applicable day-to-day situations<br>Supervise all medical records activities of the center in a manner consistent with the clinical needs of the center<br>Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care of equipment<br>Assist business manager with overall strategic planning of the business office<br>Assist the Business Office Manager to develop and maintain policies & procedures and systems to minimize DSO and the rate of bad debt and increase the productivity of related operations<br>Perform other activities as requested by the business manager, and assume other appropriate operational responsibilities as necessary<strong><br></strong> </p> <p> <strong>Qualifications</strong> </p> • High School Graduate or equivalent; bachelor's degree preferred • Three years' supervisory experience in a medical setting; hospital, surgery center; physician's office • Proficiency in in accounting and ability to use computer-automated accounting systems • Familiarity with Accounts Payable and related processes • Experience working with different types of third-party payers including HOM, PPO and Medicare/Medicaid, etc. • Familiarity with scheduling, verification of benefits and patient intake. • Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative. <p> <strong>What We Offer</strong> <br> As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status: </p> <ul> <li> Medical, dental, vision, and prescription coverage </li> <li> Life and AD&D coverage </li> <li> Availability of short- and long-term disability </li> <li> Flexible financial benefits including FSAs and HSAs </li> <li> 401(k) and access to retirement planning </li> <li> Paid holidays and vacation </li> </ul> <p> <strong>Who We Are</strong> <br> At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. </p> <p> USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. </p> <p> </p> <p> </p><br /><p>Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.</p>

Business Office Coordinator

Sarasota Memorial Hospital

<div>Job Summary:
<div>
Under the supervision of Technical Supervisor and Shift Supervisor, performs laboratory tests to obtain data for use in the diagnosis and treatment of disease. Follows all hospital and laboratory policies, guidelines, procedures and protocols. May assume charge duties in absence of Supervisor.</div>
Required Qualifications:
<ul><li>Require a Bachelor&rsquo;s degree in a health science program or medical laboratory science. A minimum of five (5) years of relevant work experience can be considered in lieu of required degree. Employees hired prior to 1/1/09 are grandfathered into this position.</li><li>Require current Medical Laboratory Scientist (MLS) license under Chapter 483, Part IV, Florida Statute: 61F-5; or must be obtained within ninety (90) days of hire date. Note: Limited scope of practice will be utilized until licensure has been obtained. Limited Scope: Results entry will not be performed.</li></ul>
Preferred Qualifications:
<ul><li>Prefer a minimum of one (1) year experience in a clinical laboratory.</li><li>Prefer excellent communication and listening skills.</li><li>Prefer demonstrated organizational skills and the ability to handle multiple priorities.</li><li>Prefer basic working knowledge of commonly used computer applications and office.</li><li>Prefer qualification as an ASCP, AMT, NCA, or an equivalent medical laboratory scientist.</li></ul>
Employment Screening Requirements: As part of Sarasota Memorial Health Care System&rsquo;s commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/</div>

Medical Laboratory Scientist 12-HR Day Shift

Medical Laboratory Scientist 12-Hour Nights

Biosytech Medical Laboratory

<p><b>Job Title:</b> Operations Supervisor &ndash; Home Healthcare<br/><b>Location:</b> Dubai, UAE<br/><b>Company:</b> uniCare Medical Centre</p><p><b>About uniCare Medical Centre</b><br/>uniCare Medical Centre is a patient-focused healthcare provider committed to delivering high-quality medical services both at our facilities and through our Home Healthcare division. We are seeking a proactive and detail-oriented <b>Operations Supervisor &ndash; Home Healthcare</b> to oversee and streamline daily operational activities, ensuring seamless service delivery and regulatory compliance.</p><p><b>Key Responsibilities</b></p><ul><li>Supervise and coordinate day-to-day operations of the Home Healthcare services.</li><li>Ensure effective scheduling and deployment of nurses, caregivers, and medical staff.</li><li>Monitor service quality, patient satisfaction, and adherence to clinical and operational standards.</li><li>Coordinate with medical, nursing, billing, and logistics teams to ensure smooth operations.</li><li>Ensure compliance with DHA regulations, internal policies, and quality standards.</li><li>Handle operational issues, escalations, and patient concerns promptly and professionally.</li><li>Maintain accurate operational records, reports, and staff attendance.</li><li>Support recruitment, onboarding, and performance monitoring of home healthcare staff.</li><li>Assist management in process improvements and cost-control initiatives.</li></ul><p><b>Qualifications &amp; Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, or a related field.</li><li>Minimum <b>3 years of experience</b> in healthcare operations, preferably in Home Healthcare settings.</li><li>Strong knowledge of DHA regulations and UAE healthcare compliance requirements.</li><li>Excellent organizational, coordination, and problem-solving skills.</li><li>Ability to manage teams, multitask, and work under pressure.</li><li>Proficient in MS Office and healthcare management systems.</li><li>Strong communication skills in English; Arabic is an advantage.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package</li><li>Supportive and professional work environment</li><li>Opportunity to grow within a reputable healthcare organization</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>Mandatory Question: Are you currently in Dubai? YES or NO?</li><li>Mandatory Question: Do you have minimum 3 years of home healthcare operations management experience in UAE? YES or NO?</li><li>Mandatory Question: What is your age?</li><li>Mandatory Question: What is your gender?</li><li>Mandatory Question: What is your nationality?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>home healthcare sector: 3 years (Required)</li></ul>

Operations Supervisor - Home Healthcare

Novant Health

<div>What We Offer:
<h1 class="jobSectionHeader"><b>Supervisor NHMG Revenue Cycle Services</b></h1><div><b>
Job Title:</b> Supervisor, NHMG Revenue Cycle Services</div><div><b>
Department:</b> Revenue Cycle<br>
<b>Hours: Monday-Friday 8:00 -5PM
</b></div><div><b>Location: Whitehall Business Park, Charlotte, NC</b></div><h3 class="jobSectionHeader"><b>
Position Summary</b></h3><div>
The Supervisor of NHMG Revenue Cycle Services is responsible for overseeing daily operational functions of the revenue cycle team, ensuring performance goals are met, and driving continuous improvement initiatives. This role focuses on data analysis, staff management, and resolving systemic and payer-related issues that impact financial performance.</div><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><div>
Analyze operational and financial reports to monitor team performance, identify trends, and assess revenue cycle outcomes.</div></li><li><div>
Develop and implement strategies to ensure the team meets or exceeds established KPIs, productivity benchmarks, and departmental goals.</div></li><li><div>
Supervise and manage team members&rsquo; timekeeping, attendance, and scheduling to ensure adequate coverage and compliance with organizational policies.</div></li><li><div>
Provide coaching, guidance, and performance feedback to staff to support professional development and accountability.</div></li><li><div>
Identify root causes of systemic issues, workflow inefficiencies, and payer-related challenges impacting revenue cycle performance.</div></li><li><div>
Collaborate with internal departments and external payers to develop and implement effective solutions to identified issues.</div></li><li><div>
Support process improvement initiatives to enhance efficiency, accuracy, and overall financial outcomes.</div></li><li><div>
Ensure compliance with organizational policies, regulatory requirements, and revenue cycle best practices.</div></li></ul><h3 class="jobSectionHeader"><b>
Core Competencies</b></h3><ul><li><div>
Leadership and team development</div></li><li><div>
Strategic thinking and KPI management</div></li><li><div>
Root cause analysis and problem resolution</div></li><li><div>
Time management and organizational skills</div></li><li><div>
Collaboration and communication</div></li></ul><h2 class="jobSectionHeader"><b>
Education Requirements and Additional Skills</b></h2><ul><li><div><b>
Education: </b>High School or GED, required. 2 Year Associate Degree, preferred.</div></li><li><b>
Experience: 2 Years Revenue Cycle, Customer Service or related experience medical revenue cycle operations, required. 3 Years Revenue Cycle, Customer Service or related experience medical revenue cycle operations, preferred. Previous supervisory or leadership experience, preferred.</b></li><li><b>
Licensure/Certification</b>: Ability to successfully complete Epic training for Resolute professional billing, required. Coding Certification &ndash; CPC, RHIT or RHIA, preferred.</li><li><b>
Additional skills required:</b><ul><li>
Additional skills required: Knowledge of regulatory/governing and multi-payer standards, policies, and procedures as applied to medical office billing as well as patient and/or Insurance collection methods and procedures.</li><li>
Knowledge of/or ability to learn capitated insurance plans and coordination of medical insurance benefit requirements.</li><li>
Required computer/information systems; Epic (or comparable medical office billing system), Microsoft Office, and Payment Reconciliation Tool.<br>
</li><li>
Knowledge of or ability to learn cash control policies and procedures.</li><li>
Ability to learn to develop job descriptions, develop learning plans, give and receive feedback, assist with supporting and coaching staff, and ensure appropriate staffing needs through scheduling.<br>
</li><li>
Understanding the importance of customer feedback and its impact on core processes.<br>
</li><li>
Ability to delegate, team build, make decisions, manage and resolve conflict.<br>
</li><li>
Excellent verbal and written communication skills that is sensitive to diversities among age groups, cultures, and educational levels. Identify and communicate issues, backlogs, and/or opportunities that will directly impact revenue and patient satisfaction.<br>
</li><li>
Portray string leadership and motivational skills to guide the team to optimal performance.<br>
</li><li>
Maintain high team member satisfaction. Ability to drive/travel to multiple locations/facilities as needed.<br>
</li><li>
Work directly with other department Supervisors and payers to resolve open issues, improve processes and overall revenue cycle performance.<br>
</li><li>
Maintain ongoing education and training in coordination with all state and federal regulations and Novant policies and procedures; maintains that all team members are adequately trained and educated according to Novant policies and procedures.<br>
</li><li>
Research and develop recommendations to maximize financial gain, and streamline day-to-day operations to improve financial trends.</li><li><div>
Ability to successfully complete &amp; pass Epic training for Resolute professional billing.</div></li><li><div>
Computer literate with demonstrated expertise with Microsoft Office products. Demonstrates excellent verbal, interpersonal and written communication skills with all levels of the organization. Ability to work effectively in a diverse work group.</div></li><li><div>
Ability to effectively train new and existing team members</div></li><li><div>
Ability to design, analyze and implement processes surrounding biling, third party relationships, compliance, collections and other financial functions to ensure effective and efficient operations.</div></li></ul></li><li><div><b>
Additional Skills/Requirements (preferred):</b></div><ul><li><div>
Operationally understand and navigate the Epic system.</div></li><li><div>
Coding knowledge (CPT, HCPCS, ICD10).</div></li><li><div>
Medical Terminology.</div></li><li><div>
Knowledge of Billing Guidelines, Payor Guidelines and CCI Edits.</div></li></ul></li></ul></div>

Supervisor NHMG Revenue Cycle Services

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