medical office worker

Masters In Dietetics, LLC

<p>Masters In Dietetics, LLC is hiring for the position of Community Health Worker.</p><p>This Candidate will assist the dietitian with patient relations and collaborating with community providers.</p><p><b>Duties and Responsibilities:</b></p><ul><li>To support the goals of Masters In Dietetics, LLC (MIDLLC), the profession of dietetics, and oneself in a manner as outlined in the code of ethics of The Academy of Nutrition and Dietetics, in the office, on social media, in the community, and with interactions with patients</li><li>To implement HIPAA guidelines and understand medical terminology</li><li>To send information to patients via EHR, email, facsimile, and mail</li><li>To develop and support MIDLLC Community Outreach Activities</li><li>To help conduct community Focused Research Assessments</li><li>To gather data for the dietitian for Nutrition Focused Physical Examinations.</li><li>To communicate and market the MIDLLC message within the company, local, and national policies and standards.</li><li>To connect patients to health care services or resources as recommended by the dietitian.</li></ul><p><b>Successful Candidates will have the following characteristics:</b></p><ul><li><b>Impeccable Origination Skills-</b> Can manage our unique filing system to ensure patient anonymity in our EHR system. Can coordinate emails, phone calls, faxes, and referrals for punctual patient care.</li><li><b>Medical Terminology</b>- strong communication skills to appropriately relay the MIDLLC message to patients, community partners, and medical providers.</li><li><b>Medical Nutrition Therapy Support - </b>Familiarity with nutrition assessment tools such as the hand dynamometer assessment, anthropometric screenings, and EHR systems is a plus.</li><li><b>Time Management Skills</b>- Can balance the office staff availability with new and existing patients' schedule to effectively support each individual's nutrition program and measurable outcomes as outlined by the dietitian.</li><li><b>Certifications- </b>Having a DT-R, CMA, or CCHW certification is a plus.​</li><li><b>Experience with Billing: </b>Experience with insurance verifications, authorizations, and appeals is needed. Additional training on billing for our dietetics practice will be given during onboarding.</li><li><b>Bilingual (Preferred): </b>Spanish</li></ul><p>Pay: $15.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Office Manager/Community Health Worker

Deaconess Health System

<div><p>10027A MOA<br>
<br>
<b>Mission Statement</b><br>
To advance the health and wellbeing of our community with a compassionate and caring spirit.<br>
<br>
<b>A Brief Overview</b><br>
Maintains positive patient oriented services in the provision of medical office services to the patient, family members, visitors and physicians in the office setting. Greets, instructs and directs patients while in the office setting. Assists in scheduling and rescheduling appointments. Obtains demographic, insurance and other information from patients when registering for appointment. Assists in discharge process from medical office including collecting payments, posting charges, issuing receipts and posting payments.<br>
<br>
<b>What you will do</b></p>
<ul>
<li>Greets public in a courteous manner and with a smile.</li>
<li>Maintains patient confidentiality in all activities and at all times. Adheres to HIPAA regulations.</li>
<li>Utilizes the electronic health record system for: * New patient registration, including patient demographics, insurance and/or payer information. * Obtains demographic, insurance and other information from patients when registering for appointment, scans insurance cards, driver&rsquo;s license, financial and HIPAA forms and records local emergency contacts. * Distributes new patient information packet. * Established patient registration, including verifies and updates insurance/payer information and patient demographics each visit.</li>
<li>Schedules and reschedules appointments according to office guidelines.</li>
<li>Check in and check out patients to include: * Knowledge of appropriate ICD-9, CPT or HCPCS guidelines in coding and posting of procedures to ensure accurate billing. * Requests and accepts payment at time of check-in per insurance guidelines to include co-pays, deductibles and patient due balances and issues receipt. * Posts payment as received to appropriate patient accounts. * Researches and collects past due accounts.</li>
<li>Balances daily cash drawer prior to closing office each day.</li>
<li>Prepare daily deposits for pick up or gives it to the Practice Manager as defined by office workflow.</li>
<li>Runs and works the following reports utilizing the electronic health record system. (Referral; patient work queue; PB user batch; cash drawer and scheduling reports)</li>
<li>Documents in the electronic health record system all no shows or cancellations.</li>
<li>Print encounter form labels and prepare routers for the next day's patients.</li>
<li>Print schedules for physicians, nurses and front desk.</li>
<li>Answers phones and take messages courteously and in detail as dictated by office policy.</li>
<li>Directs questions to appropriate staff and acts as liaison between patient and account representative.</li>
<li>Calls patients the day prior to their scheduled appointment if not using Televox.</li>
<li>Responsible for rolling phone to and from answering services.</li>
<li>Other Duties * Maintains clean and neat work environment. * Monitors patient waiting area for patient problems and maintains neatness in the area. * Opens, distributes and files incoming mail daily. Prepares outgoing mail daily. * Handles all requests for copies of records with signed requests and authorizations. * Checks and maintains adequate supplies of all front office stock; requests reorders in a timely manner. * Maintains current knowledge base through reading Education Alerts and seminar/conference attendance as approved by the Practice Manager. * Attends staff and other assigned meetings as required. * Assures safe patient care environment by adhering to OSHA, HFAP and HIPAA guidelines and office policies and procedures. * Complies with Standards of Employee Conduct. * Performs other duties as assigned.</li></ul><br>
<p><br>
<b>Education Qualifications</b></p>
<ul>
<li>High School Diploma or General Education Degree (GED) General Preferred</li></ul><br>
<p><br>
<b>Experience Qualifications</b></p>
<ul>
<li>Minimum of one year relevant experience Clerical and Computer experience Preferred</li></ul><br>
<p><br>
<b>Skills and Abilities</b></p>
<ul>
<li>Ability to work in a physician office or clinic setting</li>
<li>Ability to speak and listen to communicate effectively with patients and family members of all ages, physicians, co-workers and other personnel requiring appropriate information as it pertains to the provision of services at the medical office. Must be able to communicate on a one-to-one basis using appropriate grammar, vocabulary and word usage. Requires clear speech and auditory acuity.</li>
<li>Ability to apply mathematical concepts such as addition, subtraction and multiplication to calculate amounts.</li>
<li>Ability to define and resolve problems and implement effective solutions, report appropriately to the Practice Manager.</li>
<li>Requires computer and systems competency in the following areas: enter data; retrieves data; assemble and organize data; uses and analyze data. The ability to learn and use the provided electronic health record system within a reasonable amount of time, as designated by the Practice Manager.</li></ul><p><br>
<br>
<b>Remote Work Capable</b><br>
No<br>
<br>
<b>Physical Demands</b></p>
<ul>
<li>Light Light physical requirements Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.</li></ul><br>
<p><br>
<b>Travel</b><br>
0% travel required<br>
<br>
<b>Driving</b></p>
<ul>
<li>Drives personal vehicle for company business 25% or more of the time to perform essential functions of the job No</li>
<li>Operates company vehicles as essential function of the job No</li>
<li>Valid Drivers License Required No</li>
<li>Valid Commercial Drivers License (CDL) Required No</li></ul><br>
<p><br>
<b>Disclaimer</b><br>
The duties, responsibilities, and qualifications listed above are intended to describe the general nature and level of work being performed by individuals assigned to this job. This is not intended to be an all-inclusive list of duties, responsibilities, and qualifications. The company reserves the right to modify, add, or remove duties and responsibilities at its discretion. This job description does not constitute an employment contract and the employer retains the right to terminate employment at will, with or without cause, at any time. The company is an equal opportunity employer and prohibits discrimination based on race, color, gender, age, disability, religion, or any other legally protected characteristic.<br>
<br>
<b>Compliance and Regulatory</b><br>
All employees are required to comply with all laws, regulatory guidelines, and health care policies. This includes, but is not limited to: federal, state and local laws, applicable State Departments of Health, Accreditation Commission for Health Care (ACHC), The Joint Commission, Health Insurance Portability and Accountability Act (HIPAA), and Deaconess Policies and Procedures. All employees are required to be compliant with hand hygiene guidelines as well as adhere to safe practices, identifies and reports unsafe practices.<br>
<br>
<b>Mental and Emotional</b><br>
There are mental and emotional requirements of all positions working in a health care setting due to the nature of the services provided. The requirements include: handling multiple priorities, making decisions under pressure, working in close proximity to others and/or in a distracted environment, managing anger/fear/hostility, managing stress appropriately, working with others effectively, and working alone effectively.<br>
<br>
<b>Section 1557</b><br>
The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.<br>
<br>
<b>Leadership Type</b><br>
Individual Contributor<br>
<br>
Gradation for Individual Contributor Level: Consistently Brings Best Self to Work &amp; Supports Others<br>
<b>Engage Talent</b></p>
<ul>
<li>Inspire an emotional connection between employees and Deaconess through a shared purpose</li>
<li>Promote open and honest communication</li>
<li>Deliver a personalized employment experience</li>
<li>Ensure all employees feel like they are part of a community and that you care</li>
<li>Provide employees the autonomy to make their work better and deliver higher performance</li>
<li>Help employees achieve their professional and personal best</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Valued Team Member<br>
<b>Collaborate</b></p>
<ul>
<li>Work with a System focus</li>
<li>Take time to build partnerships to leverage when accomplishing results</li>
<li>Operate as a team player by appropriately involving others in decisions that affect them</li>
<li>Readily offer to help or coach others, even when demands are significant</li>
<li>Cultivate a broad network to exchange ideas and rally support</li>
<li>Act to preserve relationships, even under difficult or heated circumstances</li>
<li>Share information organically and formally across the system and takes responsibility for Deaconess holistically</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Continuous Learner &amp; Deaconess Advocate<br>
<b>Select and Develop Talent</b></p>
<ul>
<li>Attract and select high-caliber talent to meet current and future needs</li>
<li>Ensure the success of new hires through department orientation, relationship building and advocacy to enhance the Deaconess brand</li>
<li>Encourage and value diversity in Deaconess&rsquo; talent base</li>
<li>Create an environment that provides direction and promotes continuous learning and development</li>
<li>Recognize and unleash the full potential of others by providing the needed resources, coaching, experiences and other support</li>
<li>Accurately appraise strengths and weaknesses of direct reports</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Work is Meaningful<br>
<b>Inspire Vision and Purpose</b></p>
<ul>
<li>Share a compelling picture of the vision and strategy that motivates others to action</li>
<li>Communicate about future possibilities in a positive way</li>
<li>Create milestones and visible measures of success to rally support behind the vision</li>
<li>Articulate the vision and purpose in a relatable way</li>
<li>Lead change in ways that value both employees and projects</li>
<li>Integrate our vision and values into operational strategies</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Demonstrates Ownership Mentality<br>
<b>Accountability</b></p>
<ul>
<li>Set bold standards that raise the bar of performance for self and others</li>
<li>Foster sense of urgency to meet and exceed goals</li>
<li>Maintain consistent high level of productivity</li>
<li>Take immediate and independent action to resolve problems when they arise</li>
<li>Establish a safe culture to give and receive feedback</li>
<li>Follow through on commitments and make sure others do the same</li>
<li>Take personal responsibility for decisions, actions, successes and failures</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Dedicated to Patients, Team and Organization while in a State of Continuous Change<br>
<br>
<b>Purposeful Leadership</b></p>
<ul>
<li>Demonstrates the quality of attitude that enables a person to face uncertainty with courage</li>
<li>Confidently trust and empower others</li>
<li>Do not shirk bold actions because of the fear of failure</li>
<li>Take on ambiguity and push self and others to expand beyond what is comfortable</li>
<li>Help others to adapt to change by broadly communicating the why behind decisions and providing support to those most affected</li>
<li>Maintain a consistently positive outlook and sense of humor in difficult situations</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Provides Exceptional Care and Empathy<br>
<br>
<b>Work With A Patient And Customer Focus</b></p>
<ul>
<li>Understand and address patient needs</li>
<li>Build and deliver solutions that exceed patient expectations</li>
<li>Establish and maintain positive patient relationships</li>
<li>Empathize with and care about patients and patient families</li>
<li>Consistently and proactively search for significant ways to improve patient experience</li>
<li>Seek and use specific feedback from patient to improve processes and services</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Considers Effects of Actions<br>
<br>
<b>Think and Lead Strategically</b></p>
<ul>
<li>Evaluate and pursue initiatives and opportunities based on their long-term value and fit within Deaconess strategies and vision</li>
<li>Promote a culture of inquiry and challenge the status quo</li>
<li>See ahead to future possibilities and translates them into tactics</li>
<li>Anticipate future trends and implications</li>
<li>Create competitive and breakthrough strategies</li>
<li>Generate multiple options evaluating benefits, trade-offs, and short- and long-term goals</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Prevents and/or Solves Problems<br>
<br>
<b>Apply Business and Healthcare Acumen</b></p>
<ul>
<li>Apply broad knowledge to address complex and critical issues</li>
<li>Use industry and financial analysis to create and evaluate strategic options and opportunities</li>
<li>Manage the financial performance of the team or service line</li>
<li>Evaluate and address trends impacting health care (technological, competitive, social, economic)</li>
<li>Use business skills and professional insights to influence and shape healthcare</li>
<li>Incorporate the benefits and tradeoffs of healthcare models, regulations, delivery impacts to the system, employees, and patients</li></ul><p><br>
<br>
Gradation for Individual Contributor Level: Seeks Improvement; Is Comfortable in Atmosphere of Change/Improvement<br>
<br>
<b>Innovate</b></p>
<ul>
<li>Look for breakthrough opportunities such as service line growth or creative partnerships</li>
<li>Establish aspirational, quantitative targets and timelines</li>
<li>Manage risks by capitalizing on well thought out insights and decision making</li>
<li>Deploy a test-and-learn philosophy to reach the full potential of new ideas</li>
<li>Bring new ideas to challenge current state and deliver higher quality, lower cost, easier to access healthcare</li>
<li>Solicit feedback from others and develop unique solutions to challenges</li></ul><p><br>
<br>
<b>Commitment to Safety &amp; Risk Migration - Individual Contributor</b></p>
<ul>
<li>Responsible to participate in the mitigation of risks and hazards identified in department.</li></ul></div>

Medical Office Assistant

UAB Medical West

<div><p><b>About the Role:</b></p><p>
We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team. As a Medical Office Assistant, you will be responsible for ensuring the smooth and efficient operation of our medical office. Your primary goal will be to provide exceptional administrative support to our medical staff and ensure that our patients receive the highest level of care. You will play a critical role in maintaining accurate medical records, scheduling appointments, and managing patient inquiries. This position has the capability to be remote after at least a 3-month training period.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
High school diploma or equivalent.</li><li>
Knowledge of coding</li><li>
Excellent organizational and time management skills</li><li>
Strong attention to detail</li><li>
Proficient in Microsoft Office Suite</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Associate's degree in Medical Assisting or related field</li><li>
1+ years of experience in a medical office setting</li><li>
Experience with electronic medical records (EMR) systems</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Greet patients and visitors in a professional and courteous manner</li><li>
Answer phone calls and respond to patient inquiries in a timely and efficient manner</li><li>
Schedule appointments and maintain accurate medical records</li><li>
Assist medical staff with administrative tasks as needed</li><li>
Maintain a clean and organized office environment</li></ul><p><b>
Skills:</b></p><p>
The required skills for this position include utilizing exceptional organizational and time management skills to ensure the smooth and efficient operation of our medical office. Strong attention to detail to maintain accurate medical records and schedule appointments is required. Proficiency in Microsoft Office Suite will be essential in completing administrative tasks.</p></div>

MEDICAL OFFICE ASST | MEDICAL WEST ORTHOPEDICS

Riverview Health

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Certified Medical Assistant assists in preparation for patient care, provides care coordination, clinical documentation, and other clinical support functions in a physician practice office setting.
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prepare patients for physician/provider examination and administers injections and immunizations. Performs laboratory testing, EKG's and other medical office testing and procedures. Schedules appointments, testing procedures and works both front office and clinical areas as assigned. Ability to apply medical knowledge and critical thinking skills assisting physician for proficient and comprehensive documentation.
  </li>
  <li>
   Arrange for diagnostic testing, specialist appointments and hospital admission.
  </li>
  <li>
   May perform required phlebotomy, administer injections, immunizations and other special procedures, venipuncture, cleansing wounds/lesions sites. Measure and record at least three vital signs per patient visit.
  </li>
  <li>
   May Perform telephone triage asking details of illness, answering questions, ensuring information is available, and reviewing phone calls with the nurse practitioner or physician as appropriate.
  </li>
  <li>
   Maintain waiting room, examination rooms, offices and order supplies as required.
  </li>
  <li>
   Contribute to team building through the support of management decisions and participating in performance improvement activities. Train other Medical Assistants.
  </li>
  <li>
   Complete all educational requirements.
  </li>
  <li>
   Registration, scheduling, checkout.
  </li>
  <li>
   Perform other duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum: High School Diploma or equivalent and completion of qualified Medical Assistant course.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum: None Preferred: One (1) or more years of Medical Office experience, previous patient care experience in the physician office specialty area.
  </li>
  <li>
   Preferred: History of front office experience or registration experience. NIOSH spirometry certification, Department of Transportation drug screen certification, Breath alcohol technician certification.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  License/Certification Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum: Certified or Registered Medical Assistant and Basic Life Support (American Heart Association)
  </li>
 </ul>
</div>


Medical Assistant Certified-WorkMed

Healthier Mississippi People

<div>Description:
<p><b>
Job Summary:</b></p><p>
To assist physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. To work in support of clinic operations performing medical office, billing and clinical duties as may be required in a specific clinic.</p><p><b>
Knowledge, Skills &amp; Abilities:</b></p><ul><li>
Knowledge of general medical office procedures</li><li>
Good telephone skills</li><li>
Excellent customer service skills</li><li>
Must be able to multi-task</li><li>
Ability to type 35 wpm</li><li>
Ability to demonstrate knowledge of Microsoft Word</li><li>
Interpersonal skills to interact with patients and staff</li><li>
Verbal and written communication skills</li><li>
General understanding and application of basic accounting principles</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.</li><li>
Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.</li><li>
Educates and advises patients on specified medical issues within established guidelines. Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.</li><li>
Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic. Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.</li><li>
Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, verifying demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.</li><li>
Practices safety, environmental, and infection control methods. Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.</li><li>
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.</li></ul>
Requirements:
<p><b>
Education &amp; Experience:</b> High School Diploma/GED required and completion of a formal medical office assistant or equivalent training program, such as but not limited to: Certified Medical Assistant, Emergency Medical Technician, or Licensed Practical Nurse with no clinic experience or, High School Diploma/GED required and two (2) years experience in a healthcare setting.</p><p><b>
Certifications, Licenses or Registration Required</b>: N/A</p><p><b>
Physical and Environmental Demands</b>: Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.</p></div>

University of Mississippi Medical Center

<div><div>Hello,</div><div></div><div>
Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:</div><ul><li>
Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.</li><li>
You must meet all of the job requirements at the time of submitting the application.</li><li>
You can only apply one time to a job requisition.</li><li>
Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.</li><li>
Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.</li></ul><div></div><div>
After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.</div><div></div><div>
Thank you,</div><div>
Human Resources</div><div></div><div>
Important Applications Instructions:</div><div></div><div>
Please complete this application in entirety by providing all of your work experience, education and certifications/</div><div>
license. You will be unable to edit/add/change your application once it is submitted.</div><div></div><div>
Job Requisition ID:</div>
R00048988<div></div><div>
Job Category:</div>
Clerical and Customer Service<div></div><div>
Organization:</div>
Peds Cardiology Echo Main Campus<div></div><div>
Location/s:</div>
Main Campus Jackson<div></div><div>
Job Title:</div>
Medical Office Assistant<div></div><div>
Job Summary:</div>
To assist physicians and other primary health care providers with clerical, financial and other general medical office operations in ambulatory practice. To work in support of clinic operations performing medical office, billing and clinical duties as may be required in a specific clinic.<div></div><div>
Education &amp; Experience</div><div>
High School Diploma/GED required and completion of a formal medical office assistant or equivalent training program, such as but not limited to: Certified Medical Assistant, Emergency Medical Technician, or Licensed Practical Nurse with no clinic experience or, High School Diploma/GED required and two (2) years experience in a healthcare setting.</div><div></div><div>
Certifications, Licenses or Registration Required: N/A</div><div></div><div>
Knowledge, Skills &amp; Abilities</div><ul><li>
Knowledge of general medical office procedures</li><li>
Good telephone skills</li><li>
Excellent customer service skills</li><li>
Must be able to multi-task</li><li>
Ability to type 35 wpm</li><li>
Ability to demonstrate knowledge of Microsoft Word</li><li>
Interpersonal skills to interact with patients and staff</li><li>
Verbal and written communication skills</li><li>
General understanding and application of basic accounting principles</li></ul><div></div><div>
 Responsibilities</div><ul><li><div>
Performs administrative duties such as answering telephones, greeting patients, pulling, updating and filing patient medical records, verifying patient demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.</div></li><li>
Checks-in patients, assists with patient histories, checks accuracy of patient information, prepares charts, may be called upon to chaperone or assist provider during examinations and other patient care activities, performs billing and other general medical office procedures in accordance with established protocols of a particular clinic.</li><li>
Educates and advises patients on specified medical issues within established guidelines. Assists with scheduling, coding and billing of medical procedures and/or ambulatory surgical procedures.</li><li>
Arranges examining room equipment; cleans rooms and escorts patient to and from assigned room in clinic. Disposes contaminated supplies; maintains stocks of medical supplies and medications as appropriate to the clinic.</li><li>
Performs administrative duties such as answering telephones, greeting patients, updating and filing patient medical records, verifying demographic and insurance information, scheduling appointments, and performing billing and bookkeeping.</li><li>
Practices safety, environmental, and infection control methods. Adheres to HIPPA, OSHA, infection control, and medical records compliance regulatory requirements.</li><li>
The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.</li></ul><div></div><div>
Physical and Environmental Demands</div><div>
Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, exposure to biohazardous conditions such as risk of radiation exposure, blood borne pathogens, fumes or airborne particles, and/or toxic or caustic chemicals which mandate attention to safety considerations, occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, frequent work produced subject to precise measures of quantity and quality, frequent bending, occasional lifting and carrying up to 75 pounds, occasional climbing, occasional crawling, occasional crouching/stooping, frequent kneeling, frequent pushing/pulling, constant reaching, occasional sitting, constant standing, occasional twisting, and constant walking.</div><div></div><div>
Time Type:</div>
Full time<div></div><div>
FLSA Designation/Job Exempt:</div>
No<div></div><div>
Pay Class:</div>
Hourly<div></div><div>
FTE %:</div>
100<div></div><div>
Work Shift:</div>
Day<div></div><div>
Benefits Eligibility:</div><div></div><div>
Grant Funded:</div>
No<div></div><div>
Job Posting Date:</div>
03/19/2026<div></div><div>
Job Closing Date (open until filled if no date specified):</div></div>

United Health Services

<div><div>Position Overview</div>
In a clerical role the Medical Office Assistant is the customer service liaison to each of our practices. The Medical Office Assistant greets each patient with courtesy and respect using exceptional communication skills. The purpose of this position is to provide our patients with a seamless experience while following all UHS Policies regarding registration, scheduling, insurance verification and billing. In a clinical role the medical assistant performs patient care tasks under the direction of a licensed nurse and/or nurse practitioner, clinical nurse specialist, physician, or other authorized health care provider.<div></div><div>
Primary Department, Division, or Unit:</div>
UHS Walk-In Norwich<div></div><div>
Work Shift and Schedule:</div><div>
This is a per diem position, which means you will work on an as needed, agreed upon basis. Working hours will be assigned by your manager.</div><div></div><div>
Compensation Range:</div>
$17.19 - $24.42 per hour, depending on experience<div></div><div>
This position is not eligible for benefits.</div><div></div><div>
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Education/Experience</div><div>
Minimum Required:</div><ul><li>
High school diploma or equivalent</li><li>
Graduate of an accredited medical assisting program or direct patient care experience, including but not limited to collection of patient information and data, patient interactions or assisting physicians with procedures in a medical office or hospital setting.</li></ul><div></div><div>
Preferred:</div><ul><li>
Previous experience in a walk in / primary care/ specialty care setting.</li><li>
Certified medical administrative assistant (CMAA)</li><li>
Strong clerical background with excellent computer skills</li></ul><div><br>
License/Certification</div><div>
Minimum Required:</div><ul><li>
Documentation of current CPR certification required within 1 week of start of employment.</li></ul><div></div><div>
Preferred:</div><ul><li>
Not Applicable</li></ul><div></div><div>
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About United Health Services</div><div></div><div>
United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York&rsquo;s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region&rsquo;s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.</div><div></div><div>
At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission&mdash;we&rsquo;d love for you to consider joining us!</div><div></div><div><br>
United Health Services is an Equal Opportunity Employer.</div><div></div><div><div><div><div>
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United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.</i></div></div></div></div></div><div></div>

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