medical reception

CSL Plasma

<div><div><div><p><b>Entity:</b> CSL Plasma</p>
<p><b>Job Category:</b> Plasma Operations</p>
<p><b>Job Family:</b> Plasma Center Operations</p>
<p><b>Job Type:</b> Part Time</p>
<p><b>Location</b><b>:</b> Indianapolis, Indiana, United States</p>
<p><b>Employer Reference:</b> R-277110</p>
</div></div><div></div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><p>Address: 5905 Madison Ave, Suite E, Indianapolis IN</p><div>
Responsibilities:<br>
<br>
<ul><li>Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.</li><li>In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor&rsquo;s hematocrit and total protein levels.</li><li>Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.</li><li>May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.</li><li>May answer the telephone and answer callers question or transfer call to appropriate staff member.</li><li>Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.</li><li>Alerts Group Leader or Supervisor of donor flow issues.</li><li>Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.</li><li>Understands the policies and procedures associated with hyper immune programs at the center if applicable.</li><li>Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety &amp; Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.</li><li>Maintains confidentiality of all personnel, donor and center information.</li><li>May be cross-trained in other areas to meet the needs of the business.</li><li>Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.</li><li>Perform other job-related duties as assigned.</li></ul><br>
Qualifications:<br>
<br>
<ul><li>High school diploma or equivalent required</li><li>Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience</li><li>Must be able to perform basic math calculations</li></ul><br>
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.</div></div>
</div><h2 class="jobSectionHeader"><b>About CSL Plasma</b></h2>
<div><p>CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.</p>
</div>
<h2 class="jobSectionHeader"><b>Our Benefits</b></h2>
<div><p>For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.</p>
</div>
<h2 class="jobSectionHeader"><b>You Belong at CSL</b></h2>
<div><p>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.</p>
<p>To learn more visit https://www.csl.com/careers/inclusion-and-belonging</p>
</div>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer</b></h2>
<div><p>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.</p></div></div><p></p>

Medical Screener - Reception Technician (Customer Service)

<div><div><div><p><b>Entity:</b> CSL Plasma</p>
<p><b>Job Category:</b> Plasma Operations</p>
<p><b>Job Family:</b> Plasma Center Operations</p>
<p><b>Job Type:</b> Part Time</p>
<p><b>Location</b><b>:</b> Houston, Texas, United States</p>
<p><b>Employer Reference:</b> R-277102</p>
</div></div><div></div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>Responsibilities:<br>
<br>
<ul><li>Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.</li><li>In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor&rsquo;s hematocrit and total protein levels.</li><li>Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.</li><li>May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.</li><li>May answer the telephone and answer callers question or transfer call to appropriate staff member.</li><li>Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.</li><li>Alerts Group Leader or Supervisor of donor flow issues.</li><li>Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.</li><li>Understands the policies and procedures associated with hyper immune programs at the center if applicable.</li><li>Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety &amp; Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.</li><li>Maintains confidentiality of all personnel, donor and center information.</li><li>May be cross-trained in other areas to meet the needs of the business.</li><li>Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.</li><li>Perform other job-related duties as assigned.</li></ul><br>
Qualifications:<br>
<br>
<ul><li>High school diploma or equivalent required</li><li>Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience</li><li>Must be able to perform basic math calculations</li></ul><br>
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.</div></div>
</div><h2 class="jobSectionHeader"><b>About CSL Plasma</b></h2>
<div><p>CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.</p>
</div>
<h2 class="jobSectionHeader"><b>Our Benefits</b></h2>
<div><p>For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.</p>
</div>
<h2 class="jobSectionHeader"><b>You Belong at CSL</b></h2>
<div><p>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.</p>
<p>To learn more visit https://www.csl.com/careers/inclusion-and-belonging</p>
</div>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer</b></h2>
<div><p>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.</p></div></div><p></p>

<div><div><div><p><b>Entity:</b> CSL Plasma</p>
<p><b>Job Category:</b> Plasma Operations</p>
<p><b>Job Family:</b> Plasma Center Operations</p>
<p><b>Job Type:</b> Part Time</p>
<p><b>Location</b><b>:</b> Cincinnati, Ohio, United States</p>
<p><b>Employer Reference:</b> R-277146</p>
</div></div><div></div><h2 class="jobSectionHeader"><b>Job Description</b></h2>
<div><div><div>Responsibilities:<br>
<br>
<ul><li>Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.</li><li>In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor&rsquo;s hematocrit and total protein levels.</li><li>Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.</li><li>May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.</li><li>May answer the telephone and answer callers question or transfer call to appropriate staff member.</li><li>Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.</li><li>Alerts Group Leader or Supervisor of donor flow issues.</li><li>Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.</li><li>Understands the policies and procedures associated with hyper immune programs at the center if applicable.</li><li>Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety &amp; Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.</li><li>Maintains confidentiality of all personnel, donor and center information.</li><li>May be cross-trained in other areas to meet the needs of the business.</li><li>Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.</li><li>Perform other job-related duties as assigned.</li></ul><br>
Qualifications:<br>
<br>
<ul><li>High school diploma or equivalent required</li><li>Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience</li><li>Must be able to perform basic math calculations</li></ul></div><p></p><p>
The expected base pay for this position at hiring is $16.30 -19.29/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.</p><p><br>
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.</p></div>
</div><h2 class="jobSectionHeader"><b>About CSL Plasma</b></h2>
<div><p>CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.</p>
</div>
<h2 class="jobSectionHeader"><b>Our Benefits</b></h2>
<div><p>For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.</p>
</div>
<h2 class="jobSectionHeader"><b>You Belong at CSL</b></h2>
<div><p>At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.</p>
<p>To learn more visit https://www.csl.com/careers/inclusion-and-belonging</p>
</div>
<h2 class="jobSectionHeader"><b>Equal Opportunity Employer</b></h2>
<div><p>CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.</p></div></div><p></p>

Grifols

<div></div><div><div><div><div><div><p>Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.</p></div></div><br>
<div></div>
</div>
</div><div></div><div><b>Medical Reception - Donor Center Technician - We train</b></div><br>
<div></div>
<div><b>
You are a fit for us if you have:</b></div>
<ul>
<li>Superior customer service standards</li>
<li>A High School diploma or GED</li>
<li>Ability to work a flexible schedule
</li><li>An interest in making a difference in the world</li>
<li>Obtains required state licensures or certifications where applicable</li></ul><br>
<div></div>
<div><b>
Donor Center Technician</b></div>
<div>
Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading!</div><br>
<div></div>
<div><b>
Primary Responsibilities:</b></div>
<ul>
<li>Conducts pre-donation medical screening.</li>
<li>Interaction and responsiveness to customer needs.</li>
<li>Assesses donor suitability and engages in set-up.</li>
<li>Provides appropriate feedback to ineligible donor candidates.</li>
<li>Ensures all donor screening information is complete.</li>
<li>Ensures donor confidentiality.</li></ul><br>
<div></div>
<div>
We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.</div><br>
<div></div>
<div><b>
Occupational Demands Form # 71:</b> Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while working in plasma freezer. Personal protective equipment required such as protective eyewear, garments, gloves and cold gear. Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch or sit on one's heels. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups.</div><br>
<div>
</div><div>#biomatusa</div><br>
<p></p><p>Third Party Agency and Recruiter Notice:</p>
<p>
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.</p><br>
<p></p>
<p><b>
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.</b></p><br>
<p></p>
<p></p>
<p><b>Location: NORTH AMERICA : USA : TN-Memphis:USMEMQ - Memphis TN-Quince Rd</b></p><br>
<p></p>
<p>
Learn more about Grifols</p></div><p></p>

Donor Center Technician

Assisted Recovery Centers of America

<div><h1 class="jobSectionHeader"><b>Organization Overview</b></h1><p>
Assisted Recovery Centers of America (ARCA) is a leader in providing evidence-based treatment and wraparound services to individuals living with substance use disorders and co-occurring mental health conditions. As the largest outpatient provider of Medication-Assisted Treatment (MAT) in the state of Missouri, ARCA is committed to helping individuals achieve sustainable recovery and improved quality of life.</p><h1 class="jobSectionHeader"><b>
Position Summary</b></h1><p>
The Patient Access Team Supervisor is responsible for overseeing daily operations of the front desk and patient access functions at both the Olive and Dellwood clinic locations. This role is integral to ensuring that patients are welcomed with compassion, scheduled efficiently, and supported throughout their care journey. The supervisor will lead a team of medical receptionists and patient access staff, ensuring compliance with ARCA policies and high standards of customer service.</p><h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1><ul><li>Supervise, train, and mentor front desk staff and patient access team members across two clinic locations.</li><li>Monitor daily workflow to ensure efficient and timely registration, check-in, scheduling, and insurance verification.</li><li>Handle escalated patient concerns with professionalism and empathy.</li><li>Maintain accurate documentation and compliance with HIPAA and other regulatory guidelines.</li><li>Collaborate with clinical, billing, and administrative teams to ensure a seamless patient experience.</li><li>Assist in the development and implementation of standard operating procedures and front desk workflows.</li><li>Evaluate team performance and provide ongoing coaching and feedback.</li><li>Support onboarding and training of new team members.</li><li>Track and report patient access metrics and make recommendations for process improvements.</li></ul><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><ul><li>High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in Healthcare Administration or a related field preferred.</li><li>Minimum of 2 years of experience in medical reception, patient access, or front office coordination in a healthcare setting.</li><li>At least 1 year of supervisory or lead experience preferred.</li><li>Strong interpersonal and communication skills with a patient-centered mindset.</li><li>Proficiency in electronic health record (EHR) systems and scheduling software; familiarity with Carelogic is a plus.</li><li>Ability to work independently and manage multiple priorities in a fast-paced environment.</li></ul></div>

Patient Access Supervisor

<div></div><div><div><div><div><div><p>Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.</p></div></div><div><br>
<div></div>
</div><br>
</div></div><div><b>Medical Reception - Donor Center Technician - We train</b></div><br>
<div></div>
<div><b>
You are a fit for us if you have:</b></div>
<ul>
<li>Superior customer service standards</li>
<li>A High School diploma or GED</li>
<li>Ability to work a flexible schedule
</li><li>An interest in making a difference in the world</li>
<li>Obtains required state licensures or certifications where applicable</li></ul><br>
<div></div>
<div><b>
Donor Center Technician</b></div>
<div>
Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading!</div><br>
<div></div>
<div><b>
Primary Responsibilities:</b></div>
<ul>
<li>Conducts pre-donation medical screening.</li>
<li>Interaction and responsiveness to customer needs.</li>
<li>Assesses donor suitability and engages in set-up.</li>
<li>Provides appropriate feedback to ineligible donor candidates.</li>
<li>Ensures all donor screening information is complete.</li>
<li>Ensures donor confidentiality.</li></ul><br>
<div></div>
<div>
We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.</div><br>
<div></div>
<div><b>
Occupational Demands Form # 71:</b> Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while working in plasma freezer. Personal protective equipment required such as protective eyewear, garments, gloves and cold gear. Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch or sit on one's heels. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups.</div><br>
<div>
</div><div>#biomatusa</div><br>
<p></p><p>Third Party Agency and Recruiter Notice:</p>
<p>
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.</p><br>
<p></p>
<p><b>
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.</b></p><br>
<p></p>
<p></p>
<p><b>Location: NORTH AMERICA : USA : TX-Edinburg:USEDI - Edinburg TX-E University Dr-GCAM</b></p><br>
<p></p>
<p>
Learn more about Grifols</p></div><p></p>

Donor Center Technician 1

ConvenientMD

<div><div><p>At ConvenientMD, we're on a mission to make good health more convenient for all &ndash; working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.</p></div><h3 class="jobSectionHeader"><b>
The Opportunity</b></h3>
<p>
As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner.</p>
<p>
This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical company or someone looking to kickstart their career in customer service or the medical field. If you enjoy working with people, staying organized, and are a pro at multi-tasking, we encourage you to apply!</p>
<h3 class="jobSectionHeader"><b>
Your Impact</b></h3>
<ul><li><b>Patient Interaction: </b>Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone.
<ul><li>Welcome and greet patients to the clinic with a friendly and professional demeanor.</li>
<li>Register patients efficiently, ensuring completion of all required forms with accurate information.</li>
<li>Handle insurance and billing inquiries, providing clear and concise information to patients.</li>
<li>Aid ill or distraught patients as necessary and with available resources.</li>
</ul></li><li><b>Payment Collection: </b>Collect payments, insurance co-pays, and prescription charges following clinic financial policies.
<ul><li>Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments.</li>
</ul></li><li><b>Clinic Coordination &amp; Collaboration: </b>Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment.
<ul><li>Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules.</li>
<li>Assist in scheduling specialist referrals as needed for patient follow-up.</li>
<li>Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team.</li>
</ul></li><li><b>Front Desk Management:</b>
<ul><li>Answer and direct phone calls in a professional and timely manner.</li>
<li>Keep the reception area organized and tidy, creating a welcoming environment for patients.</li>
<li>Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs.</li>
</ul></li><li><b>CMD Technology &amp; Offerings Expert:</b>
<ul><li>Become familiar with scope of services provided at CMD and costs affiliated with all services.</li>
<li>Navigate and utilize various software systems for reservation scheduling and electronic medical records.</li>
</ul></li></ul><h3 class="jobSectionHeader"><b>Required Availability</b></h3>
<ul><li>Must be able to work 12-hour shifts in consecutive and or non-consecutive days:
<ul><li>For full-time: Must be able to work three (3) 12-hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.</li>
<li>For part-time: Must be able to work two (2) 12-hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.</li>
<li>For per diem: Must be able to work four (4) 12-hour shifts per month, ideally working one (1) shift each week.</li>
</ul></li><li>Flexibility to work nights, weekends, holidays.</li>
<li>When needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.</li>
<li>Required to travel for training shifts which will occur outside of your primary clinic within a one (1) hour commute.</li>
</ul><h3 class="jobSectionHeader"><b>Who You Are</b></h3>
<ul><li><b><i>Education:</i></b><b> </b>High School Diploma or GED required.</li>
<li><b><i>Proactive and confident communicator (written and verbal): </i></b>Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.</li>
<li><b><i>Detail-oriented with excellent organizational skills: </i></b>Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment.</li>
<li><b><i>Compassionate, authentic, and patient focused: </i></b>Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.</li>
<li><b><i>Technically savvy: </i></b>Proficient with Microsoft Office Suite or related software.</li>
<li><b><i>Effective communicator and cross collaborator:</i></b> Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.</li>
<li><b><i>Excellent team player: </i></b>You enjoy collaborating with others and being a part of a strong team dynamic.</li>
<li><b><i>Driven and self-motivated:</i></b> Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourced to achieve the best outcomes for patients, the team, and the organization.</li>
<li><b><i>Strong analytical and problem-solving skills: </i></b>Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.</li>
<li><b><i>Trustworthy:</i></b> Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.</li>
</ul><h3 class="jobSectionHeader"><b>Bonus Qualifications</b></h3>
<ul><li>Medical Receptionist certification</li>
<li>Previous experience in a medical receptionist role or similar customer service position</li>
<li>Familiarity with medical terminology and basic knowledge of insurance processes</li>
<li>Experience using electronic records management software and other related programs used for medical registration and collection of HIPAA documentation</li>
<li>Experience working with insurance billing and coding information</li>
</ul><div><h4 class="jobSectionHeader"><b>Why You'll Love Working With Us</b></h4>
<ul><li>Collaborative team environment that encourages professional growth</li>
<li>Urgent care services at no cost to our team members and their families</li>
<li>Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance</li>
<li>401k match after one year of service</li>
<li>Access to our primary care (depending on location)</li>
<li>Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families</li>
<li>Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more</li>
</ul>
<p><i>There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you.</i></p>
<p>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></div></div>

Medical Receptionist - Urgent Care

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