medical receptionist

DeCoach Recovery Centre

<div><p><b>About the Role:</b></p><p>
DeCoach Recovery Centre, a local leader in addiction treatment, is hiring for a Medical Receptionist to work at our Xenia location. The Medical Receptionist serves as the first point of contact for patients and visitors in a healthcare setting, ensuring a welcoming and efficient experience. This role is critical in managing patient flow, scheduling appointments, and maintaining accurate records to support clinical operations. The Medical Receptionist facilitates communication between patients, medical staff, and insurance providers, contributing to the smooth functioning of the medical office. Attention to detail and confidentiality are paramount, as the role involves handling sensitive patient information in compliance with healthcare regulations. Ultimately, the Medical Receptionist plays a vital role in enhancing patient satisfaction and supporting the overall effectiveness of healthcare delivery.</p><p><b>
Minimum Qualifications:</b></p><ul><li>
High school diploma or equivalent.</li><li>
Previous experience in a medical office or healthcare environment preferred.</li><li>
Basic knowledge of medical terminology and healthcare procedures.</li><li>
Proficiency with computer systems and electronic health record (EHR) software.</li><li>
Strong communication and interpersonal skills.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Experience with insurance verification and billing processes.</li><li>
Familiarity with HIPAA regulations and patient privacy standards.</li><li>
Multilingual abilities to assist a diverse patient population.</li><li>
Advanced proficiency in scheduling software and office productivity tools.</li></ul><p><b>
Responsibilities:</b></p><ul><li>
Greet and check in patients promptly and courteously upon arrival.</li><li>
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.</li><li>
Answer phone calls, respond to inquiries, and direct calls to appropriate medical personnel.</li><li>
Verify patient insurance information and assist with billing and payment processing.</li><li>
Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with HIPAA regulations.</li><li>
Coordinate patient flow by communicating with medical staff regarding patient arrivals and delays.</li><li>
Manage administrative tasks such as filing, faxing, and handling correspondence related to patient care.</li><li>
Assist patients with completing necessary forms and provide information about office policies and procedures.</li></ul><p><b>
Benefits:</b></p><ul><li>
Medical, Dental and Vision benefits</li><li>
Company Paid Life Insurance Policy</li><li>
Company Matched 401(k) plan</li><li>
Tuition Reimbursement</li><li>
Paid Holidays and PTO</li><li>
Opportunities for Advancement</li><li>
STAR Eligible Facilities</li><li>
Yearly Merit Raises</li></ul><br>
8-4:30</div>

Medical Receptionist

Allergy Immunology Associates, Inc.

<p>Very busy Allergy/Immunology specialty practice seeking 1 full time Medical Receptionist.</p><p>Works under the supervision of the Practice Manager/Coordinator. Is responsible for being able to multitask and all clerical activities. Public/guest relations and communications are key components of the job. Performs other clerical duties, such as pulling and filing charts, handling multiple line switchboard, email, Microsoft office, occasional assistance to manager, coordinator, co-workers and providers.</p><p><b>Description</b></p><ul><li>May perform receptionist, scheduling, registration and medical record duties to support practice operations.</li><li>Verifies data and assists with completing forms/letters requested by patients.</li><li>Obtains and updates demographic, billing and third party coverage information. Explains policies and procedures to patients, families, and visitors as needed.</li><li>Files records, correspondence and reports into the medical record after completion of patient visit and maintains file system in order.</li><li>Copies medical records as needed.</li><li>Answers and screens incoming telephone calls, takes accurate and thorough messages. Promptly triages emergency telephone calls.</li><li>Schedules procedures. Instructs patients and families regarding preparation for procedure and post procedure needs.</li><li>Listens courteously and responds to patient questions, concerns, and or refers to the appropriate individual.</li><li>Arranges referrals and completes required referral paperwork.</li><li>Keeps work and waiting areas neat and organized.</li><li>Calls patients to remind them of procedure appointments, calls about test results as directed by the physician, may also schedule testing.</li><li>Follows up on missed appointments</li><li>Assist with billing and or patient flow as needed.</li></ul><p>Hours:</p><p>Monday- 9:45 am-6:00pm</p><p>Tuesday-8:45am-5:00pm</p><p>Wednesday- 8:45am-5:00pm</p><p>Thursday-8:45am-5:00pm</p><p>Friday- 7:45am-3:30pm</p><p><b>Qualifications</b></p><p>High School Equivalent/GED. 1-3 years of experience preferred. Medical terminology, prior medical receptionist experienced, 1-3 years helpful.</p><p>Job Type: Full-time</p><p>Pay: From $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Medical receptionist: 1 year (Required)</li></ul><p>Work Location: In person</p>

Evergreen Health

<p><b>Overview</b><br/>We are seeking a dedicated and organized Medical Receptionist to join our growing family medicine office. Hours are variable.</p><p>The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical terminology, patient scheduling, and insurance verification processes. The Medical Receptionist will play a crucial role in ensuring smooth operations within our clinic.</p><p><b>Duties</b></p><ul><li>Greet patients and visitors warmly, ensuring a positive first impression.</li><li>Manage patient scheduling, including appointments and follow-ups.</li><li>Handle phone calls with professionalism and courtesy.</li><li>Maintain accurate medical records and documentation in compliance with HIPAA regulations.</li><li>Perform insurance verification and assist with medical billing processes.</li><li>Utilize EMR system for patient management.</li><li>Ensure the front desk area is organized and welcoming for patients.</li><li>Potential to train as a Medical Assistant.</li></ul><p><b>Qualifications</b></p><ul><li>Previous experience as a Medical Receptionist or in a similar role within a medical office or clinic setting is preferred..</li><li>Strong computer skills including proficiency in Microsoft Office applications.</li><li>Excellent customer service skills with a focus on patient service and satisfaction.</li><li>Ability to manage multiple tasks efficiently while maintaining attention to detail.</li><li>Strong typing skills; familiarity with 10 key typing is an advantage.</li></ul><p>Pay: $15.00 - $20.00 per hour</p><p>Ability to Commute:</p><ul><li>Fairbanks, AK 99709 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Fairbanks, AK 99709: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Meta Care

<div>
 We are looking for a
 <strong>
  Medical Receptionist
 </strong>
 to join our team in our Tampa office. The Receptionist will greet and assist visitors and clients of the organization.
 <br/>
 <br/>
 The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Patient Services &ndash; Welcome patients, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.
  </li>
  <li>
   Administration &ndash; Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system. Manage a schedule for those needing support and schedule appointments as required.
   <br/>
   <br/>
  </li>
 </ul>
 Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   Associates degree is preferred
  </li>
  <li>
   A high school diploma is required
  </li>
  <li>
   Proficient with Microsoft Office Suite
  </li>
  <li>
   Reliable, professional, courteous and patient
  </li>
  <li>
   Excellent communication and writing skills
   <br/>
   <br/>
  </li>
 </ul>
 Salary $16-$20.00/hr depending on current medical receptionist experience.
 <br/>
 <br/>
 Powered by JazzHR
 <br/>
 <br/>
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</div>


Stony Brook University Medical Center

<div></div><div><div><div><div><p>This is an opening for the front desk of a busy practice. You are the first point of contact with the patients.</p>
<p><b>Essential Job Functions:
</b></p><ul><li><div><ul><li>Perform all necessary receptionist duties including answering, screening and</li>
<li>Routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages.</li>
</ul></div></li><li><div><ul><li>Be polite and courteous at all times.</li>
<li>Be able to triage phone calls and determine if urgent, give call to physician or nurse immediately.</li>
</ul></div></li><li><div><ul><li>Greet and register each patient as they arrive.</li>
<li>Verify patient demographics and insurance information into the EMR.</li>
<li>Collect any necessary co-payments.</li>
<li>Notify the provider/staff of patients&rsquo; arrival.</li>
<li>Schedule patient appointments.</li>
<li>Schedule any services or procedures as needed.</li>
<li>Maintain/prepare patient charts and physician schedule.</li>
<li>Open and close office, if needed.</li>
<li>Ensure HIPAA &amp; OSHA guidelines are followed at all times.</li>
</ul></div></li></ul></div></div><br>
<div><div>Category </div><div>Medical Receptionist
</div></div><br>
<div><div>Exempt/Non-Exempt </div><div>Non-Exempt
</div></div><br>
<div><div>Location </div><div>South Bay OBGYN - OB/GYN
</div></div><br>
<div><div>Full-Time/Part-Time </div><div>Full-Time and/or Part-Time
</div></div><br>
<div><div>Position Requirements</div>
<div><p><b>Qualifications:</b></p>
<ul><li><div><ul><li>Knowledge of Medical Terminology.</li>
<li>Understanding of various insurance plans and the need for authorization/referrals.</li>
</ul></div></li><li><div><ul><li>Computer and/or EMR experience.</li>
<li>At least one year of prior work experience in a medical office.</li>
<li>Excellent communication skills.</li>
<li>Ability to multi-task.</li>
<li>Attention to detail.</li>
</ul></div></li></ul><p><b>Physical Demands:</b></p>
<p>Medical Receptionists must be able to sit for long periods of time, and must have manual dexterity to work computer systems and keyboard. It is reasonable to anticipate lifting 10 -15 pounds in any given day.</p><br>
</div></div><br>
<div><div>Shift </div><div>Days
</div></div><br>
<div><div>Tags </div><div>Full time, Benefits &amp; PTO, Located in West Islip, 8am- 3 pm and 1pm -8 pm
</div></div><br>
<div><div>Salary Range </div><div>$19.51-$24.37 per hour
</div></div><br>
<div><div>Position </div><div>Medical Receptionist
</div></div><br>
<div><div>Open Date </div><div>4/20/2026</div></div></div></div><p></p>

Trinity Health - IHA

<div><div><div><p><b>Hours of Operation:</b><br>
M-F, 8am-8pm<br>
Sat/Sun, 8am-4pm</p>
<p>Urgent Care offers shift differentials for all shifts:</p>
<p><b><i>$2.00 per hour during regular business hours</i></b><br>
<b><i>$4.00 per hour after 5pm and weekends</i></b></p>
<p><b>POSITION DESCRIPTION:</b></p>
<p>Serves as a first point of contact for external customers in the office and on the phone, as well as a liaison between external customers and medical staff. Greets, instructs and assists customers in obtaining needed services within the office and IHA. Obtains and communicates necessary patient and office visit information to billing staff and facilitates efficient patient flow through the office and appropriate billing for services.</p><br>
<p></p><p><b>ESSENTIAL JOB FUNCTIONS: </b>Not all Medical Receptionists will perform all Essential Job Functions. Some will have more targeted responsibilities such as serving Refugee Patient Populations or working on digital campaigns, both listed below.
</p><p><i>Medical Receptionist I Responsibilities</i></p>
<div><ul><li>Greets all individuals arriving at the office courteously and ensures that their needs are met.</li></ul>
<ul><li>Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with IHA protocols, and notifies clinical staff of patient&rsquo;s arrival.</li></ul>
<ul><li>Accurately completes patient forms, collects payment and ensures that charges are posted to the billing system.</li></ul>
<ul><li>Retrieves and files EMR/paper charts and miscellaneous reports.</li></ul>
<ul><li>Answers telephone in accordance with IHA telephone etiquette guidelines, taking and relaying messages in a timely manner.</li></ul>
<ul><li>Schedules and confirms appointments based on office protocols.</li></ul>
<ul><li>Assists with reschedules of clinics and contacts patients. Communicates with leadership when overbooks are not approved.
</li></ul><ul><li>Sends out necessary New Patient paperwork via MyChart or mail.
</li></ul><ul><li>Works the daily Work Queue (WQ).</li></ul>
<ul><li>May oversee that daily payment and charge posting balancing is completed and correct.
</li></ul><ul><li>May support overdue report management and patient outreach.
</li></ul><ul><li>Monitors, organizes and keeps work area and waiting room neat.
</li></ul><ul><li>Supports other offices, attends meetings and training as assigned.
</li></ul><ul><li>Performs other duties as assigned.</li></ul></div><br>
<p>
</p><p><i>In addition to the Medical Receptionist I Responsibilities above, those Receptionists working in practices with Refugee Patient Populations will also perform the following functions:</i></p>
<div><ul><li>Provides intake for refugee population, prepares charts, schedules appointments - ensuring they are available on supervisor and provider schedules. Based on patients&rsquo; disability, medical or other needs, assists patients in scheduling follow-up appointments.
</li></ul><ul><li>Communicates regularly and effectively with the patients&rsquo; service coordinators, service providers and support personnel to ensure that patients make medical appointments.
</li></ul><ul><li>Responds to referrals of new patients in a timely manner.
</li></ul><ul><li>Assists by providing common communication in patient&rsquo;s primary language other than English.
</li></ul><ul><li>For non-English speaking patients, coordinates translation services to be provided only by qualified medical interpreters for high risk communication, including medical information, advice and patient plans from providers and clinical staff. Ensures that family members, including children, and bi-lingual staff members are only translating common communication. If it is not possible to provide common communication in the patient&rsquo;s language, then coordinates for translation services by a qualified medical interpreter.
</li></ul><ul><li>Serves as primary contact person for other staff regarding refugee patients.
</li></ul><ul><li>Assists in entering demographic data on cases new to the practice into intake database, prepares monthly-periodic reports of intake service requests/actions, and extracts and analyzes data related to impact of intake processes on patient care, customer satisfaction and related process and outcome variables.
</li></ul><ul><li>Uses word processing software to create and update miscellaneous memos, forms and signs to communicate with office staff. Communicates to office staff as requested.
</li></ul><ul><li>Serves as back-up to Medical Reception team, as needed.</li></ul>
<ul><li>Performs other duties as needed.</li></ul></div><br>
<p>
</p><p><i>In addition to the Medical Receptionist I Responsibilities above, those Receptionists working on digital campaigns will also perform the following functions:</i></p>
<div><ul><li>Follows up on digital campaign applications and sends patient paperwork.</li></ul>
<ul><li>Follows-up with applicants and signs them up for seminars.</li></ul>
<ul><li>Performs other duties as needed.</li></ul><br>
</div>
<p></p><p><b>ORGANIZATIONAL EXPECTATIONS:</b></p>
<div><ul><li>Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health.</li></ul>
<ul><li>Must be able to work effectively as a member of the reception team.
</li></ul><ul><li>Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.</li></ul>
<ul><li>Successfully completes IHA&rsquo;s &ldquo;The Customer&rdquo; training and adheres to IHA&rsquo;s standard of promptly providing a high level of service and respect to internal or external customers.</li></ul>
<ul><li>Maintains knowledge of and complies with IHA standards, policies and procedures.</li></ul>
<ul><li>Maintains complete knowledge of office services and in the use of all relevant office equipment, computer and manual systems.</li></ul>
<ul><li>Maintains strict patient and employee confidentiality in compliance with IHA and HIPAA guidelines.</li></ul>
<ul><li>Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.</li></ul>
<ul><li>Uses resources efficiently.
</li></ul>If applicable, responsible for ongoing professional development &ndash; maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.<br>
<ul><li>
</li></ul></div><p><b>MEASURED BY:</b></p>
<p>Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.<br>
</p><p><b>ESSENTIAL QUALIFICATIONS:</b></p>
<p>EDUCATION: High School Diploma or GED or between the ages of 15-17 with a valid work permit from their high school. Course work in insurance/billing, medical practice education or seminars are preferred, but not required.
</p><p>CREDENTIALS/LICENSURE: None</p>
<p>MINIMUM EXPERIENCE: 1-2 years of experience in a medical or physician office or customer service environment preferred.<br>
</p><p><b>POSITION REQUIREMENTS (ABILITIES &amp; SKILLS):</b></p>
<div><ul><li>Understanding of verification of insurances.</li></ul>
<ul><li>Excellent written (legible), verbal and face-to-face communication skills, including proper phone etiquette.</li></ul>
<ul><li>Proficient/knowledgeable in patient care procedures and organizational policies related to position responsibilities.</li></ul>
<ul><li>Service-oriented; responsive to customer needs and courteous in approach.</li></ul>
<ul><li>Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, Microsoft Word /Excel/Outlook, intranet and computer navigation.</li></ul>
<ul><li>Ability to compute mathematical calculations to perform position responsibilities.
</li></ul><ul><li>Knowledge of medical terminology to perform position responsibilities.
</li></ul><ul><li>Ability to work collaboratively in a team-oriented environment; displays professional and friendly demeanor.</li></ul>
<ul><li>Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, patients, family members, vendors, outside customers and couriers.
</li></ul><ul><li>Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.</li></ul>
<ul><li>Good organizational and time management skills to effectively juggle multiple priorities and time constraints.</li></ul>
<ul><li>Ability to exercise sound judgement and problem-solving skills.</li></ul>
<ul><li>Ability to handle patient and organizational information in a confidential manner.</li></ul>
<ul><li>Ability to drive to other office/practice sites and meeting and training locations.
</li></ul>Successful completion of IHA competency-based program within introductory and training period.<br>
<ul><li>
</li></ul></div><p><br>
<b>MINIMUM PHYSICAL EXPECTATIONS:</b></p>
<div><ul><li>Physical activity that often requires keyboarding, filing and phone work.</li></ul>
<ul><li>Physical activity that often requires extensive time working on a computer.</li></ul>
<ul><li>Physical activity that sometimes requires walking, standing, bending, stooping, reaching, and/or twisting.
</li></ul><ul><li>Physical activity that sometimes requires lifting, pushing and/or pulling under 30 lbs.</li></ul>
<ul><li>Specific vision abilities required include close vision, depth perception, peripheral vision and the ability to adjust and focus.
</li></ul><ul><li>Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.</li></ul>
<ul><li>Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.</li></ul></div><br>
<p><br>
<b>MINIMUM ENVIRONMENTAL EXPECTATIONS</b>:</p>
<p>This job operates in a typical office environment with some exposure to contagious diseases/viruses. It requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.</p></div><br>
</div><br>
Location: Urgent and Virtual Care &middot; Clerical<br>
Schedule: Full Time, 40 hours</div>

HARBOUR TOWNE COUNSELING AND PSYCHITARY

<p><b>Job Summary</b><br/>We are seeking a detail-oriented and friendly medical receptionist to join our psychiatry team. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and efficient patient experience. This role requires strong organizational skills, and excellent customer service abilities. The medical receptionist will play a crucial role in maintaining patient records and supporting the overall functionality of the medical office.</p><p><b>Responsibilities</b></p><ul><li>Greet patients and visitors warmly, providing a welcoming atmosphere.</li><li>Manage appointment scheduling, confirmations, and cancellations efficiently.</li><li>Maintain and update medical records accurately using computerized systems.</li><li>Handle clerical tasks such as filing, typing, and data entry.</li><li>Process patient information for insurance claims.</li><li>Answer phone calls promptly and address inquiries or direct them to appropriate staff.</li><li>Ensure that the reception area is organized and clean.</li><li><b>Strong computer skills.</b></li></ul><ul><li>Excellent clerical skills including typing accuracy and attention to detail.</li><li>Knowledge of medical records management and confidentiality regulations.</li><li>Exceptional customer service skills with a friendly demeanor.</li><li>Ability to multitask effectively in a fast-paced environment.</li><li>Strong communication and de-escalation skills, both verbal and written. Join our dedicated team where you can make a difference in patients' lives while growing your career in the medical field!</li></ul><p>Job Type: Full-time</p><p>Pay: $14.00 - $16.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Medical Specialty:</p><ul><li>Psychiatry</li></ul><p>Ability to Commute:</p><ul><li>Norton Shores, MI 49444 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Norton Shores, MI 49444: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

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