medical record technician

Caban Resources

MEDICAL RECORDS TECHNICIANSUMMARY. Serves as a medical records technician to process and maintain inpatient, outpatient or ambulatory procedure unit medical records. Required to compile, extract or locate medical information/data to ensure medical record accountability and availability in accordance with DoD and medical service standards.1. QUALIFICATIONS:1.1. Mandatory knowledge and skills.1.1.1. A fully qualified typist (computer keyboard) with a minimum of 40 WPM is required.1.1.2. English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material.1.1.3. Standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems, to perform a substantial range of medical record maintenance support.1.1.4. General medical ethics, telephone etiquette, and excellent communication and customer service skills.1.1.5. Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards for complete, prompt, and accurate health records.1.2. Education. High School diploma or General Educational Development (GED) equivalency. Basic medical terminology required.1.3. Experience. At least one year relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required.1.4. Work Environment/Physical Requirements. Requirements include prolonged walking, standing, sitting or bending. Must be able to carry 25-50 pounds and reach high shelving units with the assistance of stepladders to retrieve and file medical records.2. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:2.1. Armed Forces Health Longitudinal Technology Application (AHLTA)2.2. Composite Health Care systems (CHCS) and/or MHS GENESIS2.3. Defense Enrollment Eligibility Reporting System (DEERS);2.4. Military Filing System - by sponsor social security number, terminal digit order, color-coded and blocked filing system.2.5. Contents of a military medical record, layout, sections, family member prefix designation, forms used in a MTF, and the medical record tracking procedures.2.6. Health Artifact and Management Solutions (HAIMS)3. PERFORMANCE OUTCOMES:3.1 Initiates and maintains medical records in accordance with prescribed directives.3.2 Files military forms documenting patient care into patient medical records.3.3 Conducts daily pull, delivery and retrieval of patient records.3.4 Searches for missing paperwork or records. Requests information pertaining to patient treatment to place in the medical record.3.5 Prepares reports regarding record statistics as necessary. Participates in records review as part of the facility&rsquo;s quality assurance program and in accordance with accreditation standards.3.6 Reviews records to ensure proper and complete documentation.3.7 Retires medical records in accordance with regulatory guidelines.Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Medical Records Technician

US Department of Veterans Affairs

Medical Records Technician (Cancer Registrar)

Brown University Health

<div>SUMMARY: Reports to Manager, Pharmacy Operations, under the supervision of a pharmacist and direction of the Medication History Pharmacy Technician Supervisor, the Pharmacy Medication History Technician Specialist, Remote serves as a key and integral part of the progressive pharmacy-managed medication reconciliation practice model. Is responsible for remote services which includes accurately obtaining and compiling current, detailed, and complete home medication history lists and allergies for patients to be admitted to the hospital. Uses all relevant sources to obtain the most current required information including, but not limited to, patient and family interviews, direct contact with outpatient pharmacies, extended care facilities, and provider offices. Accurately documents detailed and verified current home medication list, including relevant related information, in the electronic medical record (EMR). Reviews patient allergy information in EMR, updates as needed. Interacts effectively and compassionately with patients and families. Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and ancillary support personnel. Participates in continuous quality improvement activities and functions in a manner that contributes to a highly effective multidisciplinary work group. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Establishes and maintains compliance with Brown University Health&rsquo;s Flexible Work Arrangements Guidelines and Forms. Receives remote notifications of medication reconciliation that need to be completed. Obtains and compiles current, detailed, and complete home medication history list. Medication history list shall include drug name, dose and dose form, frequency, and route of administration for prescription medications, over the counter drugs, and complementary and alternative medications currently taken by the patient. Obtains and compiles patient allergy information including reaction experienced by the patient. Uses all relevant sources to obtain the most current home medication history list and allergy information including, but not limited to, patient and family interviews, direct contact with patients&rsquo; outpatient pharmacies, extended care facilities, and provider offices. Communicates home medication list discrepancies identified via the medication history process with the provider and/or pharmacist; hands off unresolvable medication history related issues; tracks follow-up to ensure closure. Refers suspected actual, prevented, and near miss medication errors to a pharmacist for appropriate follow-up and reporting. Serves as a resource to the pharmacist regarding home medication histories and other related information, provides follow-up as deemed appropriate by the pharmacist. Documents detailed and verified current home medication list accurately, including relevant related information, if any, in the electronic medical record (EMR). Ensures patient allergy information, including relevant related information, if any, is correctly documented in EMR, updates if needed. Compiles medication history lists, verifies allergies, and documents in EMR in an efficient and timely manner with the highest level of accuracy. Responds appropriately to providers, nurses and others who request a medication history. Manages, triages, and ensures follow-up in a timely manner. Ensures high quality customer service is provided and displayed at each patient, family, outreach, and team interaction. Exhibits a friendly, pleasant, compassionate, and helpful nature demonstrating a strong customer service orientation when interacting with patients and their families. Directs, triages, or communicates, to the appropriate provider or staff member, questions or inquiries received from the patient and their family which are outside the scope of the medication history technician. Interacts effectively and professionally with other health care providers at all levels including, but not limited to, providers, nurses, and support personnel. Participates in quality assurance activities for the pharmacy-managed medication reconciliation practice model. Participates in quality assessment and improvement activities and medication safety initiatives as they relate to the pharmacy-managed medication reconciliation practice model. Utilizes experience-based knowledge to identify opportunities for improvement related to quality, safety, regulatory, or financial outcomes. Rotates to all applicable medication history work assignments and work shifts. Acknowledges and demonstrates professionalism for self and others. MINIMUM QUALIFICATIONS: EXPERIENCE &amp;BASIC KNOWLEDGE: High school graduate or equivalent degree. Completion of one to two years of college preferred. Maintains current unrestricted Rhode Island Pharmacy Technician licensure. Holds and maintains current National Pharmacy Technician Certification (CPhT) or has a minimum of one-year licensed pharmacy technician work experience in an outpatient pharmacy setting, sits for National Pharmacy Technician Certification (CPhT) exam within first 6 months of hire, and achieves and maintains National Pharmacy Technician Certification (CPhT) within 12 months of hire. Applies for and obtains a Rhode Island Tech II license immediately after notification of successful CPhT certification. Minimum one-year pharmacy technician experience in an outpatient pharmacy setting. Strong customer service presence and verbal and written communication skills necessary to interact with patients, families, physicians/practitioners, nursing, and ancillary support staff. Strong focused and active listening skills including ability to listen attentively while blocking out distractions and to identify key points and ideas. Must possess solid computer skills including Microsoft Office Suite, as well as email and calendar applications. Must be comfortable in using internet web applications and multiple pharmacy and system-wide applications. Work is exact and requires the ability to pay attention to detail and to stay focused to avoid serious error in compiling and documenting home medication lists and verifying allergies. Must be able to multi-task and reprioritize as needed, while maintaining the highest-level accuracy and customer service standards. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Employee will be responsible to establish a secure workspace environment to protect the confidentiality of sensitive information. Sensitive information includes confidential information, protected health information (PHI), and protected identifiable information (PII). Employee will be responsible for costs associated with setting up, furnishing, and managing their remote employee workspace and for costs of maintaining appropriate internet connectivity to access Brown University Health Information Services resources. Work may require extended periods of time spent sitting. Work requires the visual acuity and manual dexterity necessary to operate a computer and input data into EMR using a typical keyboard and computer mouse to navigate screens on a computer monitor. New hires into this position must successfully pass a drug screen in conformance with Rhode Island State Law. INDEPENDENT ACTION: Performs independently within department policies and practices. Refers specific complex problems to supervisor where clarification of departmental policies and procedures may be required. SUPERVISORY RESPONSIBILITY: None.
Pay Range:
$19.97-$32.96
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. 
Location:
Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903
Work Type:
Rotating day and evening shifts. Includes weekdays, weekends, and holidays.
Work Shift:
Variable
Daily Hours:
8 hours
Driving Required:
No</div>

Medication History Technician Specialist, Remote

Medical Records Technician (Coder Outpatient)

Medical Records Technician (ROI)

Cigna Healthcare

<div>
 
 
 The Medical Review Technician is responsible for coordinating and collaborating in the medical review process. This role requires providing courteous and prompt preparation and responses for all referrals.
 
 
 
 
 
 
 Professional communication with peers, supervisors, subordinates, vendors, customers, and the public is essential, along with maintaining a respectful and courteous demeanor in all interactions.
 
 
 
 
 
 Essential Job Functions
 
 
 
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 Manages daily work assignments.
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 Understands general medical terminology.
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 Assists in managing incoming faxes.
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 Coordinates the receipt and entry of pretreatments and/or pre-certification requests.
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 Ensures accurate coding using CPT and ICD codes
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 Communicates with attending/servicing providers to obtain complete and accurate information.
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 Uploads and monitors external reviews sent to external review companies.
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 Corresponds with external review companies as necessary.
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 Preforms quality controls on review responses for accuracy and completeness.
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 Accurately processes review determinations in required timeframes.
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 Coordinates with clinical team as necessary.
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 Documents in Care Management Platform with accuracy and timeliness.
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 Facilitates and schedules Peer-to-peer requests.
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 Reviews accuracy of member account in Care Management platform and reports as necessary.
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 Initiates referrals for Case Management when appropriate.
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 Participates in team meetings, committees, or committee assignments.
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 Receives and relays communications to the appropriate parties in a timely manner.
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 Contributes to the daily workflow with regular and punctual attendance.
 
 
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 </ul>
 
 Requirements
 
 
 
 Minimum Education: High school graduation or GED required.
 
 
 Minimum Experience: Medical terminology and medical coding experience preferred.
 
 
 
 Other Qualifications
 
 
 
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 Excellent oral and written communication skills required.
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 PC skills, including Windows and Word. Ability to learn all functions of the claims processing software as is necessary for claims processing and adjudication. Must be able to adapt to software changes as they occur.
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 Knowledge of medical terminology and basic health insurance concepts.
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 Excellent listening skills.
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 High level of interpersonal skills to work effectively with others.
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 Ability to organize and recall large amounts of detailed information
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 Ability to read, analyze and interpret benefit summary plan descriptions, insurance documents, plan benefits, and regulations and make appropriate applications to specific situations.
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 Ability to identify errors/oversights and make corrections.
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 Ability to project a professional image and positive attitude in any work environment
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 Ability to comply with privacy and confidentiality standards.
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 Ability to be flexible, work under pressure and meet deadlines.
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 Ability to analyze and solve problems with professionalism and patience, and to exercise good judgment when making decisions.
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 Ability to operate typical office equipment.
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 Working knowledge of general office procedures.
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 Ability to meet standard deadlines and timelines for appeals and reviews.
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 Basic mathematical skills.
 
 
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 </ul>
 
 About Allegiance By Cigna Healthcare
 
 
 
 Since 1981, Allegiance by Cigna Healthcare has specialized in administering medical benefits, including claims processing, customer service, utilization management, and case management. With a high-touch approach to member and client service, Allegiance supports some of the nation&rsquo;s most innovative health benefit strategies.
 
 
 Confidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. &copy; 2026 Cigna Healthcare
 
 
 If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
 
 
 
 About Cigna Healthcare
 
 
 
 Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
 
 
 
 Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
 
 
 
 
 If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
 
 
 
 
 The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
 
 
 
 
 Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
 
</div>

Medical Review Technician - Cigna Healthcare - Remote

MEDICAL RECORDS TECH (ROI)

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