medical records coordinator

Affinity Health Management

<div>HOSPICE EXPERIENCE PREFERRED 


JOB DESCRIPTION SUMMARY

The Clinical Care Coordinator provides administrative support to the Clinical Care team by managing the electronic medical records system. The Clinical Care Coordinator also supports administrative functions of the back office to include, but not limited to: billing, payroll, human resources and intake and scheduling.

The Clinical Care Coordinator offers training and ongoing support to new Clinical Care Coordinators.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Accurately enters a variety of data into various information systems

2. Executes workflow functions in electronic medical record system

3. Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director

4. Manages incoming, outgoing and interoffice mail

5. Provides customer support to patients and colleagues via phone, email and fax

6. Alerts appropriate management team members regarding potential compliance issues.

7. Maintains confidentiality of PHI and organization information at all times

8. Order DME and alerts DME supplier when equipment is no longer in use/needs to be exchanged for other, etc.

9. Participates and scribes IDG meetings

10. Performs other specific projects relating to office procedures

11. Provides training and ongoing support to new Clinical Care Coordinators within the region

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. High School Diploma (College Degree Preferred)

2. At least two (2) years health care experience, preferably in hospice

3. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities

4. HCHB/Pointcare knowledge is preferred

5. Proficient in MS Office and Google Applications</div>

Hospice Clinical Care Coordinator

Encore Wound Care

Job Overview The Clinical Document Coordinator is responsible for supporting provider credentialing and compliance activities by maintaining accurate records, monitoring licensure and certification expirations, and serving as a liaison between providers and the credentialing company. This role ensures all provider documentation is current, organized, and compliant with regulatory and organizational requirements.Responsibilities<ul><li>Licensure &amp; Certification Tracking</li><li>Monitor and track expiration dates for all provider licenses, certifications, and registrations</li><li>Proactively notify providers of upcoming expirations and renewal requirements and collect updated documentation</li><li>Maintain accurate and up-to-date records of all licensure documentation</li><li>Verify insurance coverage and perform insurance eligibility checks using managed care protocols</li><li>Prepare and maintain accurate medical records in compliance with HIPAA regulations and organizational policies</li><li>CAQH Profile Management</li><li>Create, update, and maintain provider profiles within CAQH</li><li>Ensure all attestations are completed on time</li><li>Upload and verify accuracy of provider documents within the CAQH system</li><li>Document Management &amp; Compliance</li><li>Organize and maintain digital files for all provider credentials, including licenses, malpractice insurance, DEA, and certifications</li><li>Ensure all required documentation is current and audit-ready</li><li>Assist with internal and external audits by providing requested documentation</li><li>Credentialing Coordination</li><li>Serve as the primary point of contact between providers and the credentialing company</li><li>Track credentialing application statuses and follow up as needed</li><li>Communicate any missing or incomplete items to providers promptly</li><li>Administrative Support</li><li>Maintain tracking logs and spreadsheets related to credentialing and compliance</li><li>Assist with onboarding new providers by gathering and organizing required documentation</li><li>Support ongoing compliance initiatives and process improvements</li></ul>Skills<ul><li>2+ years of administrative experience, preferably in healthcare or credentialing</li><li>Experience with CAQH and provider credentialing processes strongly</li><li>Experience with managed care processes and insurance verification procedures</li><li>Familiarity with HIPAA regulations to safeguard patient privacy and confidentiality</li><li>Previous medical office experience preferred for seamless integration into clinical workflows</li><li>Excellent organizational skills with attention to detail in record-keeping and documentation</li><li>Ability to communicate effectively with healthcare providers and internal teams, and 3rd party groups</li></ul>This role is perfect for motivated individuals eager to grow within the healthcare administration field. Join us in delivering exceptional patient care through efficient administrative support!Pay: $18.00 - $22.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Clinical Document Coordinator

Blue Shield of California

<div>Your Role 
 
The Clinical Quality team oversees and is responsible of HEDIS medical record review, pursuit, and overall HEDIS submission. The Clinical Quality Coordinator, Entry will report to the Supervisor of the HEDIS Outreach Team. In this role you will be responsible for conducting provider outreach during the HEDIS season for medical record pursuit and retrieval. Also, participation in Quality initiatives involving member outreach for care gap closure. Responsible for maintaining high productivity and standard work. 
 
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow &ndash; personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.</div>
 <div>Your Work
In this role, you will:
<ul><li>Initiate outbound calls to members and providers to collect information and provide care coordination assistance in obtaining services (schedule appointments, provider appointment reminders, coordinate transportation, etc.)
</li><li>Educate members on missing care gaps and provide encouragement to obtain missing service.
</li><li>Request medical records from PCP/Specialists by fax, remote EMR access or scheduled site visits as needed
</li><li>Manage and maintain HEDIS files and medical records
</li><li>Provide administrative support, including generating correspondence, organize mass mailings, coordinator schedules and training
</li><li>Continued development of understanding of HEDIS hybrid measures and medical record requirements for HEDIS compliance
</li><li>Research member claims and encounters to identify accurate pursuit information for medical record retrieval
</li><li>Review medical records and identify elements for compliance
</li><li>Create and maintain detailed logs of member and provider interactions
</li><li>Ability to de-escalate situations
</li><li>Assist in onboarding contingent workforce for HEDIS and outreach projects
</li><li>EMR and vendor portal medical record retrieval
</li><li>Developing understanding of HEDIS pursuit processes relative to pursuit systems and tracking processes
</li><li>Developing understanding of outreach and pursuit project intake procedures, schedules, and reporting requirements
</li><li>Ability to work independently in a fast-paced environment with minimal errors</li></ul></div>
 <div>Your Knowledge and Experience
<ul><li>Requires a high school diploma or equivalent
</li><li>Requires limited knowledge of systems and procedures
</li><li>Typically, has limited or no prior experience
</li><li>Communication and interpersonal skills
</li><li>Must be organized with the ability to keep accurate notes and records
</li><li>Customer service experience is preferred
</li><li>HEDIS knowledge strongly preferred
</li><li>Critical thinking skills
</li>Knowledge of computer applications including Microsoft Word, PowerPoint and Excel. Internet knowledge with the ability to complete searches 
<li>
</li></ul>Hybrid Virtual Work
 
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.</div>
 <div>ABOUT THE TEAM 
About Blue Shield of California
As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.
At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.
Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities &ndash; join us!
Our Values:
<ul><li>Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
</li><li>Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
</li><li>Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
</li></ul><div>Our Workplace Model
We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:
<ul><li>For most teams, this means coming into the office two days per week.
</li><li>Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
</li><li>For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
</li></ul>The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.
</div>Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. 
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.</div>

Clinical Quality Coordinator, Entry

Tango

<div>tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care. 


We are currently looking for a Records &amp; Operations Support to join our growing team! 


Position Description 


The Records &amp; Operations Support team member provides day-to-day oversight of medical records requests, collection, and tracking. The position is responsible for the coordination of all medical record and information requests, maintaining accurate logs/trackers, and shared inboxes to ensure completion of requests in the defined timeframes. This role supports documentation and standard work by maintaining procedures and job aids, assisting with onboarding/training, and helping implement workflow and system improvements. The coordinator also partners with leadership and Reporting/Data Analytics to define reporting needs, validate data, distribute routine and ad hoc reports, and support audit readiness while maintaining strict confidentiality and HIPAA compliance. When time allows, the position provides operational and administrative support to the Referral Management team. 


Work Location

(Remote) 


Responsibilities and Duties 


Include, but not limited to the following: 

<ul><li>
Medical Records collection and tracking: Collect, log, validate, route, and track medical record and information requests in compliance with HIPAA and organizational policies; coordinate timely and confidential fulfillment with appropriate teams and external partners. When necessary, oversight of other team members collection and tracking of records.</li><li>
Provide day-to-day operational and clerical support for Referral Management, including maintaining trackers and work queues, monitoring shared inboxes, coordinating follow-ups with referral sources, organizing electronic files and databases, and supporting department communications, scheduling, and coverage as assigned. Communicate professionally with internal teams and external partners, resolving routine issues, escalating complex concerns, and ensuring strict confidentiality.
</li><li>Documentation, Systems &amp; Training Support: Document current- and future-state workflows for record management and referral operations, gather stakeholder input to inform system updates, and maintain clear, version-controlled procedures and job aids. Create and update desktop procedures, including step-by-step instructions, checklists, and workflow diagrams, and support onboarding and ongoing training by answering process questions and reinforcing standard work.
</li><li>Process Improvement, Quality &amp; Reporting: Support process and system improvements by participating in go-live activities, validating data entry, conducting quality reviews and time studies, identifying trends and pain points, and recommending solutions to improve accuracy, timeliness, and efficiency. Partner with leadership and IT/Reporting to test fixes and confirm outcomes. Serve as a liaison with Reporting/Data Analytics to define requirements, validate data accuracy, enhance dashboards, and ensure reports are meaningful and actionable; distribute scheduled and ad hoc reports, maintain logs/version control, and confirm receipt as needed.
</li><li>Audit &amp; Operational Support: Assist with audit readiness and quality initiatives by gathering documentation, maintaining required logs, supporting corrective actions, and providing operational updates to leadership to ensure alignment with daily throughput and performance goals.</li><li>
Duties may be expanded or modified to meet operational requirements.</li></ul> 


Qualifications 

<ul><li>
Medical records experience is required.</li><li>
A high school diploma or GED is required; college education is preferred.</li><li>
Experience with Microsoft Word, Excel, and PowerPoint is necessary.</li><li>
The ability to follow issues through to completion is essential.</li><li>
A background in home care is an asset but not mandatory.</li><li>
Candidates who understand medical terminology are preferred.</li><li>
Outstanding oral and written communication skills are a must.</li><li>
Experience with Electronic Health Records is considered a plus.</li></ul> 


Proven Personal Attributes 

<ul><li>
Able to manage multiple responsibilities at a fast pace</li><li>
Detail-oriented with strong organizational skills</li><li>
Self-motivated and works independently</li><li>
Flexible, cooperative, and self-directed</li><li>
Skilled at multitasking in a dynamic environment</li><li>
Remains calm and manages stress well</li><li>
Maintains confidentiality and HIPAA compliance</li><li>
Develops effective organizational habits</li><li>
Active listener and creative problem solver</li><li>
Excellent written and oral communication across all platforms</li></ul> 


Remote Requirements 

<ul><li>
Secure Workspace</li><li>
Internet</li><li>
HIPAA Privacy expectations</li></ul> 


tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.</div>

Records & Operations Support (Remote)

TEKsystems

<div>
 Now Hiring: Remote Medical Records Specialist
 
 
 Join a leading nationwide revenue cycle organization through TEKsystems! Are you detail-oriented, tech-savvy, and passionate about healthcare operations? We&rsquo;re looking for a Client Coordinator/Medical Records Specialist to support medical data workflows and ensure accurate, timely case processing through CMS portals.
 
 
 🕒 Schedule
 
 
 <ul>
 <li>
 Training: Mon-Fri 9:00am-5:30pm CST
 </li>
 <li>
 Post-training: Monday&ndash;Friday 10:30am-7:00pm CST, Mon-Fri and 1-2 weekends per month
 </li>
 <li>
 MUST be open to rotating weekends and holidays
 </li>
 <li>
 100% Remote &ndash; Must have reliable internet and a private, distraction-free workspace - needs to be HIPPA compliant
 
 
 
 </li>
 </ul>
 📝 Key Responsibilities
 
 
 <ul>
 <li>
 Navigate CMS portals to process and enter case data into internal systems.
 </li>
 <li>
 Review medical records for eligibility and completeness.
 </li>
 <li>
 Upload and organize documentation from external client sites into internal databases.
 </li>
 <li>
 Ensure all medical record components are accurate and complete before routing to clinical reviewers.
 </li>
 <li>
 Support insurance claim decisions by preparing records for clinical insight and review.
 </li>
 <li>
 Respond promptly to client inquiries via email regarding case status, documentation, and general information.
 </li>
 <li>
 Maintain compliance with regulatory and company standards while delivering exceptional customer service.
 
 
 
 </li>
 </ul>
 ✅ Qualifications
 
 
 <ul>
 <li>
 Minimum 2 year of experience in medical records or medical claims
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Comfortable working independently in a remote environment
 </li>
 <li>
 Applicants may NOT reside in the following locations due to employment laws: AZ, CA, CO, CT, Wash. DC, HI, ME, NJ, NY, RI, WA, Chicago
 
 
 
 </li>
 </ul>
 Job Type &amp; Location
 
 
 This is a Contract to Hire position based out of Houston, TX.
 
 
 Pay And Benefits
 
 
 The pay range for this position is $15.00 - $15.00/hr.
 
 
 Requirements
 
 
 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 
 
 <ul>
 <li>
 Medical, dental &amp; vision
 </li>
 <li>
 Critical Illness, Accident, and Hospital
 </li>
 <li>
 401(k) Retirement Plan &ndash; Pre-tax and Roth post-tax contributions available
 </li>
 <li>
 Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)
 </li>
 <li>
 Short and long-term disability
 </li>
 <li>
 Health Spending Account (HSA)
 </li>
 <li>
 Transportation benefits
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Time Off/Leave (PTO, Vacation or Sick Leave)
 
 
 
 </li>
 </ul>
 Workplace Type
 
 
 This is a fully remote position.
 
 
 Application Deadline
 
 
 This position is anticipated to close on Apr 24, 2026.
 
 
 h4&gt;About TEKsystems:
 
 
 We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
 
 
 The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 
 
 About TEKsystems And TEKsystems Global Services
 
 
 We&rsquo;re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We&rsquo;re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We&rsquo;re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We&rsquo;re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
 
 
 The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
</div>

Remote Medical Records - 10:30am-7:00pm CST

Casa Del Rios

Medical Assistant &ndash; Long-Term CareTHIS IS NOT A TYPICAL MEDICAL OFFICE POSITION.We are a long term care facility for developmentally disabled youth and adults.Job Type: Full-time or Temporary Schedule: Monday&ndash;Friday, 8:00 AM&ndash;4:00 PMJob SummaryWe are seeking a reliable and detail-oriented Medical Assistant to support long-term care residents through medical record management, audits, and care coordination. This role combines clinical and administrative responsibilities in a collaborative healthcare environment.Responsibilities<ul><li>Maintain, audit, and update medical records for long-term care residents</li><li>Conduct medication administration audits and provide follow-up/recaps</li><li>Coordinate patient care with outside agencies and consultants</li><li>Perform patient admits and reviews (medical histories, vital signs, documentation)</li><li>Assist with clinical procedures and medication administration</li><li>Schedule appointments and manage ICD coding and documentation</li><li>Ensure compliance with infection control and safety protocols</li><li>Collaborate with interdisciplinary healthcare teams</li></ul>Preferred Qualifications (Full-Time Permanent Candidates)<ul><li>Willingness to complete facility-sponsored Med Tech training program, with availability for medication administration shifts (1&ndash;2 days/week; 5:00 AM&ndash;1:00 PM or 1:00 PM&ndash;9:00 PM) $2/hour pay increase upon certification</li><li>Ability to transport residents to medical appointments using facility vehicle - Additional pay increase available</li></ul>Qualifications<ul><li>Medical Assistant experience preferred</li><li>Strong attention to detail and organizational skills</li><li>Ability to multitask in a fast-paced healthcare environment</li><li>Excellent communication and teamwork skills</li><li>Knowledge of medical terminology and ICD coding preferred</li></ul>Benefits <ul><li>Opportunities for pay increases (Med Tech certification &amp; Transport duties)</li><li>Supportive team environment</li></ul>Pay: $23.00 - $27.00 per hourApplication Question(s):<ul><li>Do you have experience as a med tech?</li></ul>Experience:<ul><li>Medical records: 1 year (Preferred)</li></ul>Location:<ul><li>Stockton, CA 95215 (Preferred)</li></ul>Work Location: In person

Medical Assistant

Stealth HC

<div>Who we are
We help physicians achieve independence by making it easier to start, operate, and grow their practices. We also work directly with patients to clearly understand their injuries and treatment history so physicians can focus on providing care.
About the role
This is a non clinical, hybrid healthcare role that is well suited for individuals who want meaningful work, flexible hours, and real exposure to healthcare operations.
You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete. The work is structured, repeatable, and supported by templates and training.
What you will do<ul><li>
Conduct outbound phone calls with patients to collect detailed injury and medical histories in both English and Spanish.</li><li>
Listen carefully and document information accurately using provided templates and systems</li><li>
Review existing medical records for completeness, clarity, and internal consistency</li><li>
Clean up and standardize medical information so it meets quality standards</li><li>
Ensure patient histories are complete, consistent, and easy for physicians to understand</li><li>
Review your work for accuracy before submission</li><li>
Follow defined workflows and work expectations</li><li>
Work closely with the operations team to continuously improve quality</li></ul>
You might be a good fit if you<ul><li>
Enjoy focused, detail oriented work</li><li>
Are comfortable speaking with patients for extended conversations</li><li>
Can remain calm and professional during difficult or sensitive discussions</li><li>
Are reliable and able to manage your time independently</li><li>
Follow structured processes carefully</li><li>
Are interested in healthcare exposure, especially if you are premed, public health, nursing, or exploring healthcare careers</li></ul>
Nice to have but not required<ul><li>
Previous experience in medical scribing or administrative healthcare roles</li><li>
Strong interest in healthcare or medicine</li><li>
Comfort learning new software and tools</li></ul>
Role details<ul><li>
Clear responsibilities, expectations, and performance metrics</li><li>
Hybrid schedule</li><li>
Fluency in Spanish is required</li><li>
Structured onboarding and training provided</li><li>
Opportunity for fully remote work (subject to completion of onboarding and performance stage gates)</li><li>
$25/hr</li></ul></div>

Medical Scribe and Patient Historian (Spanish Speaking)

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