medical scheduler

UPMC

<div><div><p>UPMC Community Medicine Incorporated is hiring a full-time Surgery Scheduler to assist UPMC Regional Orthopaedics in New Castle. This position is a Monday-Friday, daylight position. Travel to the other Regional Orthopaedic offices is required.</p><p><b>
Purpose:</b><br>
Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.<br>
<br>
<b>Responsibilities:</b><br>
</p><ul><li>Work directly with department to troubleshoot procedural and operations issues.</li><li>
Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.</li><li>
Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.</li><li>
Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.</li><li>
Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.</li><li>
Ensure that informed consents are signed.</li><li>
Provide patients with pre and postoperative instruction according to service specific guidelines.</li><li>
Coordinate patient education seminars and schedules physicians accordingly.</li><li>
Collect data for research study.</li><li>
Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.</li><li>
Ensure all billing and insurance information is current and accurate.</li><li>
Complete special projects as assigned.</li><li>
Act as liaison between patient and referring physicians.</li><li>
Obtain pre-certification and/or referral prior to the date of the procedure.</li><li>
Coordinate and track internal and external marketing efforts.</li><li>
Attend and schedule department meetings.</li><li>
Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.</li></ul></div><div><ul><li>
High school diploma or equivalent required. Completion of a medical assisting program or 2-4 years experience in a medical field.
</li><li>Proficiency in medical terminology preferred.
</li><li>General knowledge of computer software and practice management databases is essential. Knowledge of the Epic practice management programs preferred. Strong organization, time management and interpersonal skills. Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees. Ability to deal compassionately and professionally with patients is essential. Work independently and possess sound decision-making skills. Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures. Ability to prioritize work demands. Ability to consistently maintain confidentiality with regards to all job assignments and related information.Access to medications is limited to the distribution of the medication to the nurse.?<br>
<br>
<b>Licensure, Certifications, and Clearances:</b><br>
</li><li>Act 31 Child Abuse Reporting with renewal</li><li>
Act 33 with renewal</li><li>
Act 34 with renewal</li><li>
Act 73 FBI Clearance with renewal</li></ul><p><b><br>
UPMC is an Equal Opportunity Employer/Disability/Veteran</b></p></div></div>

Surgery Scheduler- New Castle

Unifeye Vision Partners

<div><div>Minnesota Eye Consultants (MEC) is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at MEC is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.<br>
<br>
<b>MN Eye Consultants is currently hiring for a full-time (1.0 FTE) a Medical Scribe in our Minnetonka clinic.</b><br>
<br>
<b>Position Summary:</b><br>
The Scribe assists the Doctors of Ophthalmology and/or Optometry with documentation of the patient exam into the patient's electronic health record (EHR). The Scribe will also assist with facilitation of surgery and procedure scheduling and scheduling of return appointments as directed by the provider. Partners with other clinic staff to facilitate efficient clinic flow and ensure quality patient care. Starting pay is $18.50-21.00/hour.<br>
<br>
<b>Location and Schedule:</b><br>
This position is based in our Minnetonka clinic but will be required to travel with the Physician and Physician Practice Coordinator to other MEC clinics (Woodbury, Bloomington and Blaine) as needed based on the Physician's schedule. This position works Monday-Friday with hours varying between 7:00am &ndash; 5:00pm.<br>
<br>
<b>Essential Duties and Responsibilities:</b></div>
<ul><li>Document patient exam in EHR, scribing all elements of the patient exam including contact lens template, procedure orders, e-prescribing medications and scheduling the return to clinic.</li>
<li>Provide patient and family counseling/education as needed, including the creation of medication grids.</li>
<li>Dispense medication and/or over the counter product samples as directed.</li>
<li>Print and dispense glasses and/or contact lens prescriptions as directed.</li>
<li>Review all chart notes and correspondence daily to ensure accuracy and completeness. Ensure chart documentation meets ICD-10 requirements.</li>
<li>Obtain patient signature on consent documents for in lane procedures.</li>
<li>Set up exam rooms per provider preference, keep exam rooms stocked and clean between patients; cleaned at end of each work day; assist in maintaining public spaces for professional appearance.</li>
<li>Run EHR reports at end of clinic to ensure completion of patient documents.</li>
<li>Partner with providers to prepare culture documents, ensure proper storage of specimens, contact lab for pickup and ensure specimen is in the lockbox for pick up.</li>
<li>Attend trainings and stay current on requirements for Merit Based Incentive Payment System (MIPS) measures, HIPAA compliance and Protected Health Information.</li>
<li>Schedule return appointments and/or enter recalls in Electronic Practice Management (EPM) as ordered by the provider, including referrals to outside providers</li>
<li>Other duties as assigned.</li>
</ul><div><b>Education and/or experience required:</b></div>
<ul><li>High schedule diploma or equivalent.</li>
<li><b>No previous experience required.</b></li>
<li><b>Great experience for future medical students</b></li>
<li>Keyboarding and computer knowledge.</li>
<li>Previous experience with EHR systems and ophthalmology/optometry experience preferred.</li>
<li>Bilingual a plus.</li>
<li>1-2 years related experience in a medical office or equivalent education preferred.</li>
<li>Knowledge of medical terminology preferred.</li>
</ul><div><div><b>Benefits</b></div>
<ul><li>Health Insurance (medical, dental, vision, HSA)</li>
<li>Paid Time Off (PTO)</li>
<li>Holiday Pay</li>
<li>401K Retirement Savings Plan</li>
<li>Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&amp;D, Disability, Commuter, Dependent Care, Adoption &amp; Surrogate, Pet Insurance</li>
<li>Employee Assistance Program</li>
<li>Employee Discounts</li>
</ul></div><div><b>About Us:</b><br>
At MEC, our areas of expertise range from cataract surgery and premium lens implants, treatment of corneal disease and glaucoma, oculofacial and aesthetic services, to LASIK &ndash; laser vision correction. Our mission is to preserve, restore, and enhance vision through research, teaching, and providing the highest quality medical and surgical care to patients.<br>
<br>
<b>MN Eye Consultants and Northwest Eye Clinic are now sister companies under Unifeye Vision Partners! </b>To view employment opportunities at all of our locations go to www.unifeyejobs.com<br>
<br>
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div></div><div></div>

Medical Scribe

East Alabama Medical Center

<div><p><b>EAMC MISSION</b></p>
<ul><li>At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.</li>
</ul>
<p><b>POSITION SUMMARY</b></p>
<ul><li><p>This position works closely with physicians, mid-level providers, and medical assistants in a team setting to deliver high quality patient care in an efficient and effective manner. This includes but is not limited to scheduling appointments, performing pre-authorizations, insurance verification, and communicating with outside agencies to provide coordinated care for patients. This role must demonstrate a strong work ethic with exceptional customer service skills that support the organizations mission, vision, and values.</p>
</li></ul><p><b>POSITION QUALIFICATIONS</b></p>
<ul><li><b>Minimum Education</b></li>
</ul><ul><li>High school diploma or equivalent.</li>
<li><b>Minimum Experience</b></li>
<li>N/A</li>
</ul>
<ul><li><br>
<b>Required Registration/License/Certification</b></li>
</ul>
<ul><li><p>N/A</p><br>
</li></ul><ul><li><br>
<b>Preferred Education</b></li>
</ul><ul><li>Associates Degree in Health Sciences or Business</li>
</ul>
<ul><li><br>
<b>Preferred Experience</b></li>
</ul><ul><li>One year working in a healthcare related field.</li>
</ul>
<ul><li><br>
<b>Preferred Registration/License/Certification</b></li>
</ul><ul><li>N/A</li>
</ul>
<ul><li><br>
<b>Other Requirements</b></li>
</ul><ul><li>N/A</li>
</ul>
<br>
Location: EAMC &middot; SURGICAL EYE CONSULT<br>
Schedule: PT, First Shift</div>

SURGICAL SCHEDULER - SURGICAL EYE CONSULTANT

Fakeeh Care Group

<div>
<div><div><b>Role Purpose</b></div><div>To support Fakeeh University Hospital (FUH) mission and vision statement.</div><div>Will provide telephonic scheduling for patients calling with one of the many services FUH provides.</div><div>Coordinates booking of appointments to optimize clinic function.</div><div>Supports the successful achievements of Operations strategic goals.</div><div>Familiar with the scope of services of each Clinic represented and will aide in directing the patients to the most proper clinic for his / her specific needs.</div><div>Excellent English verbal/written communication skills.</div><div>Exposure to / experience with customer service principles</div><div>Knowledge of Arabic desirable.</div><div>Computer literacy</div><div>Medical Terminology / or exposure to medical environment</div><div>Previous Contact Centre experience/appointment management</div><div>Exposure to / experience with CQI / JCI principles</div><div><b>Competancies</b></div><div>Quality oriented</div><div>Abilitty to manage stress</div><div>Taking Responsibility</div><div>Teamwork</div><div>Adaptability</div><div>Customer Service</div><div>Understanding the Job</div><div>Is a cultural fit in the organization</div></div>
</div>

Contact Center Agent

Al Wafa Home Health Care

<p><b>Job Title:</b> Staff Scheduler &ndash; Home Care<br/><b>Department:</b> Operations<br/><b>Location:</b> Al Ain, Abu Dhabi<br/><b>Reports To:</b> Operations Manager / Home Care Manager<br/><b>Job Type:</b> Full-Time</p><p><b>Job Summary:</b></p><p>The Staff Scheduler is responsible for creating and managing schedules for caregivers, nurses, and other home care staff to ensure timely and efficient service delivery. This role requires strong organizational skills, attention to detail, and the ability to manage last-minute changes while maintaining high-quality care standards.</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and maintain daily, weekly, and monthly staff schedules in alignment with patient needs and service contracts.</li><li>Coordinate with case managers and clients to understand service requirements and match staff accordingly.</li><li>Ensure all shifts are appropriately staffed, and manage replacements for absences or emergencies.</li><li>Communicate schedules to staff and follow up to confirm attendance.</li><li>Monitor duty hours and ensure compliance with labor laws and company policies.</li><li>Maintain accurate records of attendance, overtime, and leave.</li><li>Collaborate with HR and Operations to ensure optimal staff coverage.</li><li>Resolve scheduling conflicts quickly and professionally.</li><li>Prepare reports on staffing patterns, shortages, and scheduling issues.</li><li>Assist in onboarding and orientation of new care staff regarding scheduling processes.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in a similar role, preferably in the home care or healthcare industry.</li><li>Strong knowledge of scheduling software and MS Office tools (Excel, Word, etc.).</li><li>Excellent organizational and time-management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Ability to work in a fast-paced and dynamic environment.</li><li>Flexibility to work after hours or weekends if urgent scheduling issues arise.</li><li>Diploma or Bachelor&rsquo;s degree in Healthcare Administration, HR, or related field is preferred.</li></ul><p><b>Preferred Skills:</b></p><ul><li>Knowledge of DOH/MOH/HAAD regulations is a plus.</li><li>Experience dealing with patients and families is an advantage.</li><li>Bilingual (Arabic and English) preferred but not mandatory.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: AED3,000.00 per month</p><p>Experience:</p><ul><li>Staff Scheduler (Home Care): 1 year (Required)</li></ul><p>Location:</p><ul><li>Al-Ayn (Required)</li></ul>

Staff Scheduler (Home Care)

City of Boston

<div>Overview:
<div>
Under the direction of the Scheduling Manager, the Scheduler is responsible for providing general information and scheduling trips. The Scheduler assists with the coordination of daily operational activities and provides administrative support to the unit.</div>
Responsibilities:
<ul><li>Provide excellent customer service, answering incoming calls, providing information, and booking rides.</li><li>
Input information into an automated scheduling database to generate daily trip data.</li><li>
Communicate regularly with medical offices and other organizations to coordinate and book trips on behalf of older adults.</li><li>
Analyze and evaluate routes and Driver schedules to ensure accuracy.</li><li>
Responsible for daily notifications of client pick-up schedules.</li><li>
Assist with monitoring driver routes and on-time performance.
</li><li>Report any discrepancies and inefficiencies.</li><li>
Responsible for timely notification of schedule changes to clients.</li><li>
Receive and record accurate daily counts of mileage and other data.</li><li>
Track information on ridership, cancellations, no-shows, etc., and prepare reports, as well as other required documents as needed.</li><li>
Assist with dispatching as needed.</li><li>
Assists with Commission events as needed.</li><li>
Complies with the City of Boston policies and procedures protecting client information and the confidentiality of the information.</li><li>
Flexible schedule, as some nights and weekends are required.</li><li>
Performs related work as required.</li></ul>
Minimum Entrance Qualifications:
<ul><li>Minimum of two (2) years of full-time or equivalent part-time experience in customer service, office environment, or related field. Experience working in programs for older adults is preferred.</li><li>
A High School Diploma or a General Education Degree (GED) is required.</li><li>
Experience in the field of transportation operations preferred.</li><li>
Experience working with scheduling software and operating two-way radio is preferred.</li><li>
Excellent phone etiquette, communication, interpersonal, and organizational skills.</li><li>
Knowledge of Boston&rsquo;s streets and neighborhoods preferred.</li><li>
Familiarity with the accessible transportation program is preferred.</li><li>
Experience and comfortability working with diverse communities, delivering services to a multiracial, multigenerational, multicultural, and multilingual population.</li><li>
Ability to quickly learn new technology, procedures, and guidelines.</li><li>
Ability to work independently and make sound judgments.</li><li>
Ability to work in a collaborative team environment.</li><li>
Ability to relay information effectively.</li><li>
Ability to think critically, prepare reports, and make recommendations based on observations.</li><li>
Comfortability with multitasking and prioritizing tasks without guidance.</li><li>
Professional, adaptable, and friendly attitude.</li><li>
Strong work ethic. Punctual with a strong attendance history.</li><li>
Strong creative and problem-solving skills.</li><li>
Compliance with documented policies and procedures.</li><li>
Ability to exercise good judgment and focus on detail as required by the job.</li><li>
Experience in typical office software systems (Microsoft Office Suite or equivalent) preferred.</li><li>
Bilingual (Spanish, Haitian Creole, CaboVerdean Creole, Vietnamese, Cantonese, or Mandarin) preferred.</li></ul><div></div><div><b><br>
Subject to CORI check</b></div><div><b>
BOSTON RESIDENCY REQUIRED</b></div><div></div><div><b><br>
Terms:</b></div><div>
Union/Salary Plan/Grade: AFSCME/RA-12</div><div>
Hours per week: 35</div></div>

Scheduler

Kirby Corporation

<div>Overview:
<div>
Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers for services such as shore tankering and spot horsepower. Record events and prepare scheduled reports.
</div>Responsibilities:
<ul><li>Answer incoming phone calls.</li><li>
Attend daily meetings as required.</li><li>
Review traffic for status, accuracy, and report any potential problems to the appropriate department.</li><li>
Assign primary vessel group as required.</li><li>
Confirm trip requirements are met.</li><li>
Assist in the coordination of barge preparation as required (stripping, cleaning, repairs, etc.).</li><li>
Assist in the facilitating any action plans developed to address a problem.</li><li>
Coordinate horsepower requirements with the Scheduler or Scheduling Manager.</li><li>
Coordinate and hire spot horsepower, as directed by the Scheduler, through approved outside vendors (as required).</li><li>
Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).</li><li>
Schedule barges as directed.</li><li>
Send vessel orders as directed.</li><li>
Coordinate fleet departures/arrivals.</li><li>
Calculate and update ETAs on barges in Oasis.</li><li>
Call dock representatives to solicit status for barges prior to arriving port.</li><li>
Tender barges upon arrival in port as required.</li><li>
Document all pertinent trip information and complete reports and written turnover plans for shift relief.</li><li>
Coordinate trip requirements including but not limited to</li><li>
Notify the Coast Guard and/or the Dept. of Homeland Security of hazardous cargo, etc.</li><li>
Communicate delays to Sales and customers.</li><li>
Monitor heating orders.</li><li>
Ensure appropriate traffic is correctly entered into Oasis.</li><li>
Act as ship agent (cleaning, fueling) when required.</li><li>
Assess all criteria to determine shore tankermen service.</li><li>
Determine proper resources and facilitate conference calls and action plans for operational concerns including but not limited to EMR resolution, vessel repairs with M&amp;R, crewing deficiencies, etc.</li><li>
All other duties as assigned.</li></ul>
Qualifications:
<ul><li>Follow procedures and verbal/written instructions.</li><li>
Organized, detail-oriented and accurate.</li><li>
Self-motivated and multi-task oriented.</li><li>
Strong written and verbal communication skills.</li><li>
Ability to operate standard office equipment such as a personal computer.</li><li>
Identify and review upcoming requirements (orders).</li></ul><div></div><div><b><br>
Education:</b></div><div>
High school diploma or formal training required; college degree preferred.</div><div></div><div><b><br>
Experience:</b></div><div>
Prefer minimum 1 year logistics or maritime experience.</div></div>

Customer Service Representative

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