medical service representative

Premier Health

<div><div><div><div><div>Premier OB Gyn of Greene County</div><div>
Part-time/ 40 hours per pay</div><div>
</div><div>
Summary</div><div></div> 
The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned. 
 
Nature and Scope 
 
The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.</div></div></div><div> 
</div><div><div><div>
Qualifications - External</div><div><div>
Qualifications 
 
1. High School diploma or GED, required. 
2. Two to three years of experience in an ambulatory health care facility sought. 
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance. 
4. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus. 
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred. 
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential 
7. Ability to work well with multiple teams and in multiple settings</div></div></div></div>
<div><div><div><div>Premier OB Gyn of Greene County</div><div>
2066 W. Main St.</div><div>
Xenia, Oh 45385</div><div>
</div><div>
Summary</div><div></div> 
The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration and customer service for the operation of the business office in a medical center. The MCR handles a high volume of sensitive medical, financial and personal information on a daily basis. The MCR is responsible for daily scheduling, incoming calls, patient registration, billing/collection functions, and other duties as assigned. 
 
Nature and Scope 
 
The Medical Center Representative is responsible for the daily operations of the clerical components of the center. The MCR will accurately and efficiently process the arrival and exit of 20 or more patients per day. The MCR is under the direct supervision of the Practice Manager.</div></div></div><div> 
</div><div><div><div>
Qualifications - External</div><div><div>
Qualifications 
 
1. High School diploma or GED, required. 
2. Two to three years of experience in an ambulatory health care facility sought. 
3. Applicants must have strong knowledge of medical terminology and a thorough understanding of HIPAA law. Confidentiality is of utmost importance. 
4. Knowledgeable of Third Party Payers, ICD-10 and CPT Coding is a plus. 
5. Computer and Keyboarding skills is required; Experience with Electronic Medical Records is an advantage, Epic is preferred. 
6. The ability to prioritize and perform multiple tasks in a fast-paced environment is essential 
7. Ability to work well with multiple teams and in multiple settings</div></div></div></div></div>

MEDICAL CENTER REPRESENTATIVE

Rotech Healthcare Inc.

<div>About Rotech
 
 
Join a Leader in Home Healthcare
 
 
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
 
 
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
 
 
Explore more about our mission and services at Rotech.com.
 
 
Overview and Responsibilities
 
 
Customer Service Representative - Home Healthcare Intake &amp; Insurance Verification
 
Support Patients. Coordinate Care. Make a Difference.
 
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day.
 
You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. In the State of NV this position pays between $19/hr. - $20/hr. depending on related experience plus bonus opportunity.
 
 
What You'll Do -Essential Job Functions
 
<ul><li>Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
</li><li>Coordinate documentation and service setup for respiratory products and medical equipment.
</li><li>Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
</li><li>Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
</li><li>Maintain organized records and referral logs in compliance with JCAHO and company standards.
</li><li>Provide technical assistance and support for walk-in and retail equipment requests.
</li><li>Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
</li>Assist with office operations including supply monitoring, deposits, and batch reporting. 
<li>
</li></ul> 
 
Why Join Rotech?
 
<ul><li>Be part of a mission-driven team improving lives through home-based care.
</li><li>Work in a supportive environment with opportunities for growth and advancement.
</li><li>Competitive compensation, benefits, and employee recognition programs.
</li></ul>Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
 
 
Qualifications
 
 
Employment Requirements
 
To ensure the safety and integrity of our team and the patients we serve, employment is contingent upon:
 
<ul><li>Successful completion of a background investigation (company-wide)
</li><li>Drug screening, when applicable to the position
</li><li>A valid driver's license with a clean driving record, when driving is required for the role 
</li></ul> 
 
Qualifications
 
 
Required Education &amp; Experience
 
High school diploma or GED equivalent 
<ul><li>
</li></ul> 
 
Preferred Background
 
<ul><li>Experience working with medical equipment
</li><li>Familiarity with medical billing and reimbursement practices
</li><li>Background in healthcare administration or patient intake
</li><li>Knowledge of medical terminology
</li><li>At least one year of related work experience 
</li></ul> 
 
Skills &amp; Competencies
 
<ul><li>Strong attention to detail and ability to multi-task effectively
</li><li>Excellent verbal and written communication skills in English
</li><li>Ability to interpret and respond to various forms of communication (verbal, written, visual)
</li><li>Maintain confidentiality and handle sensitive information with discretion
</li><li>Demonstrated problem-solving, time management, and organizational skills
</li><li>Capable of working independently and collaboratively within a team 
</li></ul> 
 
Technical Proficiency
 
<ul><li>Proficient in Microsoft Office (Outlook, Word, Excel)
</li><li>Comfortable with email communication, internet research, and using office equipment (fax, copier, printer, phone, computer/tablet) 
</li></ul> 
 
Physical Requirements
 
<ul><li>Ability to lift and carry office and patient equipment (minimum 35 lbs)
</li><li>May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
</li><li>Regular contact with patients and equipment may involve exposure to contagious pathogens
</li><li>Must be able to sit, stand, walk, talk, and listen for extended periods
</li><li>Requires close vision for reading small print on screens and paperwork 
</li></ul> 
 
Rotech Information
 
 
Benefits
 
<ul><li>Generous paid time Off and paid holidays
</li><li>Overtime pay for non-exempt hourly positions based on business needs
</li><li>Commission for Account Executives</li><li>
Fixed and variable rate car reimbursement for Area Managers and Account Executives</li><li>
Employee discount program
</li><li>Employee recognition program
</li><li>Bonus and incentive opportunities
</li><li>Mileage reimbursement (when applicable for the position)
</li><li>Telephone reimbursement (when applicable for the position)
</li><li>EAP
</li><li>401k, HSA and FSA/Dependent Care FSA
</li><li>Medical, Prescription, Dental and Vision
</li><li>Life Insurance, Disability, Accidental death, Identity protection and Legal services
</li><li>Meru Health Mental health and Mercer SmartConnect Medicare programs</li><li>
Livongo Diabetes and High Blood Pressure programs</li><li>
Healthcare Bluebook and RX Savings solutions programs</li><li>
HEPB and TB vaccinations
</li></ul>Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account . All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.
 
 
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.</div>

Medical Equipment Customer Service Representative (TEMP)

Christus Health

Description Summary:Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.Responsibilities:<ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.</li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and researches errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul>Requirements:Education/Skills<ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul>Experience<ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul>Work Type: Per Diem As Needed

Ambulatory Service Representative-Scheduling

Description Summary:Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.Responsibilities:<ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. </li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and research errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes to maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul> Requirements:Education/Skills<ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul>Experience <ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul>Licenses, Registrations, or Certifications<ul><li>None</li></ul>Work Schedule: VariesWork Type: Full Time

Ambulatory Service Representative - Pedi MFM Clinic

Description Summary:Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.Responsibilities:<ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. </li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and research errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes to maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul> Requirements:Education/Skills<ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul>Experience<ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul>Licenses, Registrations, or Certifications<ul><li>None</li></ul>Work Schedule: VariesWork Type: Full Time

Description Summary:Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.Responsibilities:<ul><li>Receives and directs phone calls from patients and physician offices</li><li>Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria</li><li>Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities</li><li>Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns</li><li>Schedules urgent care appointments as needed and directed by physician</li><li>Greets patients for scheduled and/or urgent care appointments and procedures</li><li>Confirms and verifies patient demographic and insurance information</li><li>Collect co-payments from patients upon arrival when applicable</li><li>Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information</li><li>Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed</li><li>Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. </li><li>Verifies eligibility for procedures or tests from various health care institutions</li><li>Reviews and audits billing discrepancy reports and research errors for resolution</li><li>Maintains accurate and timely records, logs, charges, files, and other related information as required</li><li>Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff</li><li>Prepares special reports or spreadsheets for physicians as requested</li><li>Complies with established departmental policies, procedures and objectives</li><li>Complies with all health and safety regulations and requirements</li><li>Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors</li><li>Performs other duties as required.</li></ul> Requirements:Education/Skills<ul><li>High School Diploma or GED</li><li>Proficient in software and computer systems</li><li>Knowledgeable of business office terminology / procedures</li><li>Ability to multi task and work under stressful situation</li><li>Effective written and verbal communication skills</li></ul>Experience <ul><li>1+ year of customer service experience required</li><li>Experience with medical office terminology preferred</li></ul>Licenses, Registrations, or Certifications<ul><li>None</li></ul>Work Schedule: 8AM - 5PM Monday-FridayWork Type: Full Time

Ambulatory Service Representative - Specialty Neurosurgery

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MEDICAL CENTER REPRESENTATIVE

Medical Equipment Customer Service Representative (TEMP)

Ambulatory Service Representative-Scheduling

Ambulatory Service Representative - Pedi MFM Clinic

Ambulatory Service Representative - Pedi MFM Clinic

Ambulatory Service Representative - Specialty Neurosurgery

Ambulatory Service Representative - Pedi MFM Clinic