medical service representative

Meduit

<div><p><b>About Us:</b></p>
<p>
Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com.</p>
<p><b>
About the Role:</b></p>
<p><b>
Support our healthcare partners &amp; help them thrive at Meduit!</b> As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care.</p>
<div>
Title: <b>Medical Customer Service Representative</b></div>
<div>Interviews &amp; Start Date: <b>Interviewing through 05/22/2026 for 06/01/2026 start date</b></div>
<div>Schedule: <b>Multiple 1st shift options from 7 AM to 7 PM Monday &ndash; Friday</b></div>
<div>Location: <b>Onsite - </b><b>5045 Franklin Ave </b><b>Waco, TX 76710</b></div>
<div>
<p>Paid Training: <b>3 weeks</b></p>
</div>
<div>Compensation: <b>$15 - $17 per hour base + performance incentives</b></div>
<div></div>
<div><b>Key Responsibilities:</b></div>
<p>
Helping patients understand financial responsibility in a helpful and non-threatening manner</p>
<p>
Taking inbound and making outbound calls to patients regarding outstanding balances</p>
<p>
Meeting or exceeding established metric goals</p>
<p>
Following established procedures to resolve patient account balances:</p>
<p>
Identifying consumer payment plans</p>
<p>
Utilizing call scripts provided</p>
<p>
Setting up consumer payments over the phone</p>
<p>
Documenting all conversations electronically on company and/or client systems</p>
<p>
Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable</p>
<p>
Providing information to Client Services as needed</p>
<p>
Understanding and fully complying with all federal and state laws and regulations (HIPPA, Medicare Fraud, Waste and Abuse, etc.) regarding collections policies and procedures</p><br>
<p></p>
<p><b>
Skills &amp; Competencies:</b></p>
<p>
Compassion</p>
<p>
Communication</p>
<p>
Problem-solving</p>
<p>
Teamwork</p>
<p>
Time management and sound decision-making skills</p><br>
<p></p>
<p><b>
Required Qualifications:</b></p>
<p>
1 year of previous call center experience (In-office or Remote)</p>
<p>
High School Diploma/GED</p>
<p>
Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)</p><br>
<p></p>
<p><b>
Preferred Qualifications:</b></p>
<p>
Experience in a fast-paced environment</p>
<p>
Knowledge of medical terminology, HIPAA, Medicaid, Medicare, Insurance and FDCPA</p>
<p>
Experience with medical billing/claims processing</p>
<p>
Experience providing excellent customer service in a variety of situations, including those that escalate</p><br>
<p></p>
<p><b>
Employment eligibility:</b></p>
<p>
Candidates must be legally authorized to work in the United States at the time of hire</p>
<p>
The company does not provide employment visa sponsorship for this position</p>
<p>
As a condition of employment, a pre-employment background check will be conducted</p><br>
<p></p>
<p><b>
What We Offer:</b></p>
<p>
Comprehensive paid training</p>
<p>
Medical, dental, and vision insurance</p>
<p>
HSA and FSA available</p>
<p>
401(k) with company match</p>
<p>
Paid Wellness Time and Holidays</p>
<p>
Employer paid life insurance and long-term disability</p>
<p>
Internal growth opportunities</p><br>
<p></p>
<p><i>
Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.</i></p>
<p><i>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</i></p>
<p>
#LI-Onsite</p></div><p></p>

Medical Customer Service Representative (Onsite)

Farm Bureau Financial Services

<p></p><div><p>Do you thrive in a work environment where you must multi-task and have strong organizational skills? Are you a go-getter with high initiative and a positive attitude? Do you have past MedPay/PIP experience or a background in the medical field with a strong customer service mindset? If so, this Claims Service Representative opportunity could be a great fit for you!</p><p><b>
Who We Are: </b>With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We&rsquo;re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive.</p><p><b>
What You&rsquo;ll Do:</b> As a Claim Service Representative &ndash; MedPay/PIP, you will review, investigate, and evaluate medical and Personal Injury Protection (PIP) claims payments. You will project a positive image of Farm Bureau by fairly and efficiently negotiating and settling claims with all customers. You will also assure claims are settled in accordance with regulations and policy language by reviewing medical bills submitted for accuracy, necessity and reasonableness. You will be responsible for adjusting or denying claims, considering deductible amounts and policy limits. You will take recorded statements from claimants and witnesses, as well as work with defense and plaintiff attorneys to settle claims. It is your responsibility to ensure only justifiable claims are paid by the company by reviewing the policy and external medical records to determine applicable coverage.</p><p><b>
What It Takes to Join Our Team:</b></p><ul><li> Associates degree or equivalent plus 1-3 years of experience. Prior Med Pay/PIP handling OR Medical claims experience is preferred.</li><li> Strong negotiation and communication skills are required in order to explain your decisions to insureds, claimants, and agents.</li><li> It will be necessary to maintain a professional and productive relationships with agents, policyholders, claimants, doctors, attorneys and others, to bring credit to the claims department and company.</li><li> Ability to keep a service-oriented attitude at all times.</li><li> Strong written communication skills are important to prepare running documentation and written reports.</li><li> Ability to spend up to 50% of your day on the telephone, while spending the majority of your time at a desk.</li><li> You will be expected to learn and keep up to date on Unfair Claims Practice Act, policy knowledge, and other governmental or company rules and regulations.</li><li> The ability to exercise independent judgment and arrive at decisions through sound, logical reasoning in order to handle more complex claims is required.</li><li> Ability to work from our office located in West Des Moines, IA.</li></ul><p><b>
What We Offer You: </b>When you&rsquo;re on our team, you get more than a great paycheck. You&rsquo;ll hear about career development and educational opportunities. We offer an enhanced 401K with a match, low cost health, dental, and vision benefits, and life and disability insurance options. We also offer paid time off, including holidays and volunteer time, and teams who know how to have fun. Add to that an onsite wellness facility with fitness classes and programs, a daycare center, a cafeteria, and for many positions, even consideration for a hybrid work arrangement. <b>Farm Bureau....where the grass really IS greener!</b></p><p><b>
Work Authorization/Sponsorship:</b> At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization. Applicants must be currently authorized to work in the United States on a full-time, permanent basis. We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role. For example, we are not considering candidates with OPT status.</p></div>

Claims Service Representative- Claims Medical Team

Bon Secours

<p></p><div><p>As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.</p><p></p><p><b>
Patient Services Representative - General Surgery at St. Mary's Hospital</b></p><p></p><p><b>
Job Summary:</b></p><p>
The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed.</p><p></p><p><b>
Essential Functions:</b></p><ul><li>
Serves as the primary point of contact between patients and physician practices</li><li>
Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner</li><li>
Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.</li><li>
Processes patients in practice as they present for their appointments.</li><li>
Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately</li><li>
Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed.</li><li>
Records time indicators for lobby wait times.</li><li>
 Calculates patient liabilities and actively collects and processes patient payments.</li><li>
Reconciles cash drawer at the close of the day.</li><li>
Performs charge entry for external services (i.e. nursing homes) as necessary.</li><li>
Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary.</li><li>
Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults).</li><li>
Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice</li><li>
Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy</li><li>
Verifies RX benefits in electronic health record, per protocol</li><li>
Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software</li></ul><p></p><p>
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.</p><p></p><p><b>
Education:</b></p><p>
High School Diploma or GED (required)</p><p><b><br>
Licensure/Certification:</b></p><p>
None</p><p></p><p><b>
Experience:</b></p><p>
Prior experience in patient registration/healthcare (preferred)</p><p></p><p>
As a Bon Secours associate, you're part of a Mission that matters. We support your well-being&mdash;personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.</p>
<p><b>
What we offer</b></p>
<ul><li>Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)</li>
<li>Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts</li>
<li>Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders</li>
<li>Tuition assistance, professional development and continuing education support</li>
</ul><p><i>Benefits may vary based on the market and employment status.</i></p><p>
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours &ndash; Youngstown, Ohio or Bon Secours &ndash; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com</p></div>

Patient Services Representative - Physician Office - General Surgery at St. Mary's Hospital

Padra Medical center

<p>We are seeking a motivated and customer-focused <b>Medical Representative </b>to promote and sell aesthetic and medical services within the clinic. The ideal candidate will be responsible for <b>handling patient inquiries, explaining treatments, and converting consultations into sales</b>, while ensuring a high level of patient satisfaction.</p><p><b>Key Responsibilities</b></p><ul><li>Promote and sell products such as hair transplant &amp; skincare services.</li><li>Handle walk-in patients, calls, and online inquiries (WhatsApp, social media)</li><li>Explain treatment procedures, pricing, and benefits to patients</li><li>Support doctors during consultations and assist in treatment planning</li><li>Achieve monthly sales targets and contribute to clinic revenue growth</li><li>Upsell packages and promote ongoing offers</li><li>Follow up with leads and existing patients to ensure conversions</li><li>Maintain accurate patient records and update CRM systems</li></ul><p><b>Requirements</b></p><ul><li>1&ndash;3 years of experience in <b>clinic / healthcare sales</b></li><li>Strong communication and interpersonal skills</li><li>Knowledge of aesthetic treatments and procedures</li><li>Target-driven with a sales-oriented mindset</li><li>Arabic and English language skills are an advantage</li></ul><p>Work Location: In person</p>

Medical Representative - Arabic

Hikma

<p></p><div><div><div><div><div><div><div>Description:
<p><b>Location:</b> Madinah &ndash; Saudi Arabia</p>
<p><b>
Job Type:</b> Full-time</p>
<p><b>
Hashtag:</b> #LI-NA2</p><br>
<p></p>
<p><b>
About Us</b></p>
<p>
For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br>
<p></p>
<p>
As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&amp;D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.</p><br>
<p></p>
<p><b>
Description:</b></p><br>
<p></p>
<p>
We are looking for a talented <b>Medical Representative </b>to join us. At Hikma you&rsquo;ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We&rsquo;re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br>
<p></p>
<p>
If you want to be part of a team that cares about impact, this is the place for you.</p><br>
<p></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Review updated and detailed records of sales targets and activities as well as assessing performance and achieved goals</li>
<li>Develop adequate relations, organize appointments and events with Hikma customers (doctor, pharmacists, and hospital medical teams, &hellip;etc.) to inform and convince them to prescribe / dispense / use our products to meet given sales targets<br>
Increase the awareness of Hikma products through continuous learning and sharing of information with healthcare providers</li>
<li><br>
Obtain latest information about Doctors, Pharmacists, Hospitals&hellip;etc. and prospecting new customers to maintain efficient customer lists</li>
<li><br>
Ensure proper product availability, territory coverage, reporting &amp; feedback and Monitoring competitor activity and competitors' products</li>
<li><br>
Follow up on and reviewing Hikma products&rsquo; performance within the market through clients responses and other indicators anticipating new market opportunities</li>
<li><br>
Prepare timely planning, feedback and sales documentation/sales reporting to the supervisor/manager as per request and prior agreement to ensure optimum territory coverage</li>
<li>Ensure timely compliant behavior in correspondence to company rules and regulations</li>
</ul>
<p><b>Qualifications:</b></p>
<p>
We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>Bachelor&rsquo;s degree in pharmacy</li>
<li>0 - 2 years of related experience.</li>
</ul></div></div></div></div><div><div><div><div>Location:
Medina, SA, 20012</div></div></div></div></div></div></div><p></p>

Medical Representative - Madinah

Anchorage Neighborhood Health Center

<div><div><p><b>POSITION SUMMARY:</b></p></div><br>
<p>
The Patient Services Representative will provide patients and staff with necessary assistance in fulfilling the needs of the center. They are responsible for patient check in/out, verifying and updating all demographics and insurances, collecting payments, identifying/enrolling patients on the Sliding Fee Scale, processing various forms and documents, and notifying appropriate persons of messages and information as required. Responsible for recording all necessary personal information, securing required signatures, preparing and supplying data to various departments. Will assist with efficient and effective coverage for the Patient Services Department. Provides service internally and externally consistent with ANHC mission, vision and values: Respect, Compassion, Personal Integrity, Excellence &amp; Collaborative Spirit.
</p><div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p></div><br>
<ul><li>
Performs opening and closing procedures.
</li><li>Answers and accurately processes multi-line phone calls to individual extensions or operator, medical, or billing queues regarding patient billing, appointments, and general inquiries.</li><li>
Responsible for scheduling, cancelling, or rescheduling appointments.
</li><li>Responsible for check in/out processes of each patient. Verifies and updates patient demographics, insurance and eligibility, unapplied credits, and guarantor due balances for all new and established patients.</li><li>
Collection of appropriate payment based on estimated charge, proper co-pay, deductible, discounted self-pay amount, or past due account balances.</li><li>
Responsible for cash management and daily reconciliation of all financial transactions performed.</li><li>
Patient accounts analysis including a general understanding of medical, dental, laboratory, radiology coding and billing standards. This includes ICD 10, diagnosis, patient rights and responsibilities, third party reimbursement, in/out network, contractual allowances, co-pays and deductibles.</li><li>
Verifies/updates insurance eligibility and reviews co-pays, co-insurance, deductibles, non-covered charges, and prior authorizations.
</li><li>Accurately prepares various medical forms requiring knowledge of ICD 10 codes diagnosis including but not limited to New Patient paperwork, Sliding Fee applications, Verification of Diagnosis (VOD), and Qualifying Diagnosis Certification (QDC).</li><li>
Effectively communicates with staff and patients.
</li><li>Various intermittent, periodic and systematic report completion including unapplied, accounts receivable, credit analysis and communication log.
</li><li>Prepares adjustments for authorization to adjust patient account balances for identified mistakes and bad debt write-offs.</li><li>
Cross-trained to provide backup for any vacancy within the department.
</li><li>Promotes and provides service excellence to internal and external customers.</li><li>
Works collaboratively with all members of the Patient Services department as well as other ANHC departments to ensure all daily work is completed and enhancing the patient experience.
</li><li>Other duties as assigned.
</li></ul><div><p><b>SUPPORTING DUTIES AND RESPONSIBILITIES:</b></p></div><br>
<ul><li>
Maintains a clean and orderly work area.</li><li>
Performs translation services if staff member is bilingual.</li><li>
Attends required meetings/trainings and participates in committees as requested.</li><li>
Monitors the waiting and front desk areas for cleanliness and straightens up area as needed.</li></ul><div><p><b>
KNOWLEDGE, SKILLS AND ABILITIES:</b></p></div><br>
<p><b>
ANHC&rsquo;s Mission, Vision and Values:</b> Actively supports ANHC&rsquo;s mission, vision and values. Includes using individual skills to add value to the <b>mission</b>: <i>To be a trusted partner in every person&rsquo;s wellness by providing integrated, compassionate, and high-quality health care, regardless of ability to pay; </i>and <b>vision</b>: <i>Accessible care for a healthy Anchorage</i>. Aligns actions around organizational <b>values</b> of <i>RESPECT, COMPASSION, PERSONAL INTEGRITY, EXCELLENCE </i>and <i>COLLABORATIVE SPIRIT</i> and gives priority to organizational mission, vision and values when making decisions.</p><p><b>
Accountability: </b>Takes ownership for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad; has an ability to identify strengths and developmental opportunities and leverages insight to make adjustments to improve their effectiveness; courage to have difficult conversations.</p><p><b>
Adapting to Change: </b>Accepts and adapts to change in a professionally appropriate and thoughtful manner. Is willing to offer a different perspective or approach and yet knows when and how to stand down graciously and accept a well-thought-out decision. Embraces change.</p><p><b>
Confidentiality: </b>Maintains the highest level of confidentiality regarding ANHC records and information relating to ANHC, its customers and employees. Appropriately uses internal confidential information for business purposes only. Responsible for knowledge and compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
</p><p><b>Communicating Effectively: </b>Shares information. Listens and involves others. Clearly conveys ideas in a manner that engages others and helps them understand and retain the message.</p><p><b>
Decision Making/Judgment: </b>Approaches problems and decisions methodically and objectively; involves others as needed; uses sound judgment in making decisions and understanding the impact to themselves, customers, their team, and the organization; conducts the appropriate analysis to identify the symptoms and root cause of issues; makes timely decisions.</p><p><b>
Delivering High Quality Work: </b>Makes sure responsibilities central to the role meet all requirements and expectations. Finishes tasks promptly and critically reviews work to ensure quality and accuracy. Considers impact of work to others and takes steps to mitigate. Seeks additional work after finishing tasks.</p><p><b>
Demonstrating Initiative: </b>Takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked.</p><p><b>
Results Orientation: </b>Is focused on outcomes and accomplishments; follows through on commitments; can be counted upon to successfully execute on goals; motivated by achievement and a need for closure; has an attention to detail and is both efficient and effective in achieving a high level of measurable outcomes; persists in achieving goals despite obstacles.</p><p><b>
Service Excellence: </b>Has a desire to consistently provide a genuinely exceptional experience to every person, every time. Provides timely and professional service to both internal and external customers; is responsive to customer needs and requests; is always courteous to the customer and considers the needs of the customer when making decisions.</p><p><b>
Teamwork: </b>Meets all team deadlines and responsibilities, listens to others and values opinions, helps team and leader to meet goals, welcomes newcomers and promotes a team atmosphere.</p><p>
</p><div><p><b>PHYSICAL, SENSORY, ENVIRONMENTAL QUALIFICATIONS:</b></p></div><br>
<p>
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
</p><p>Duties of this job require frequent sitting, writing, typing, grasping, seeing, hearing and speaking for long periods of time. Frequent use of computer, keyboard, copy and fax machine and phone. Occasional standing, walking, reaching, bending, stooping, lifting and carrying. Lifting, carrying, pushing and pulling up to 25 pounds. Must be able to work evenings and weekends as scheduled.
</p><p>Work is performed in a healthcare clinic and office setting. ANHC is a tobacco-free campus.</p><div><p><b>
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:</b></p></div><br>
<p>
Anchorage Neighborhood Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Anchorage Neighborhood Health Center complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Persons alleging unequal treatment should contact the Chief Human Resources Officer.</p><p>
The undersigned have read this job description and agree that it defines the position as it currently exists. The undersigned also understands that the above is intended to describe the general content of and requirements for this job. It is not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor.</p><div><p><b>
QUALIFICATIONS:</b></p></div><br>
<p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
</p><p><b>Work Experience: </b>One to three years&rsquo; experience in a medical office setting. One-year experience in the medical billing field, preferred. Must possess experience in healthcare administration, financial intake, customer service, and answering telephones.</p><p><b>
Education, Certification and Licensure: </b>High school diploma or the equivalent. AAPC, NCICS, CHCS or CPC certification may be substituted in lieu of required experience.</p><p><b>
Additional Skills &amp; Knowledge: </b>Must be able to use a ten-key and balance large columns of numbers. Must be detail oriented and proof own work for accuracy. Consistent attendance is required for this position. Skill and ability to fluently read, write, and speak English. Bilingual preferred.</p></div>

PATIENT SERVICES REPRESENTATIVE MEDICAL

Carestream Health

<div></div><div><p><b>Date: </b>Apr 15, 2026
</p><p><b>Location:</b> NY, US
</p><p><b>Company: </b>Carestream Health
</p><div><p><b>Carestream Health Inc.</b></p>
<p><b><i>
Innovation that sparks imagination. Continue on to your next challenge with us.</i></b></p>
<p>
Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications&mdash;all backed by a global service and support network. Carestream&rsquo;s diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide.
</p><p>At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. <b>Join our team!</b></p>
<p><b>
Compensation: </b><b>$27.11-$33.89 per hour plus sales incentive</b></p>
<ul><li>This range reflects Carestream&rsquo;s good faith estimate to pay fairly as starting wage. Offers will be tailored within the range based on the selected candidate&rsquo;s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process, as well as geographic market differentials for the position.</li></ul><div><div><div><h2 class="jobSectionHeader"><b>
Position Summary:</b></h2>
</div><div><p>
The Medical Imaging Inside Service Sales Representative is responsible for driving revenue through the sale of service contracts and aftermarket service solutions for medical imaging equipment. This role primarily sells to Dealer partners and Independent Service Organizations (ISOs), serving as a trusted advisor who understands customer service needs, equipment lifecycles, and uptime requirements. The position focuses on inside sales activities including prospecting, quoting, contract renewals, relationship management, and cross-selling service offerings.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Position Responsibilities:</b></h2>
</div><div><p>
Sales &amp; Revenue Generation</p>
<ul>
<li>Sell Carestream medical imaging service contracts to Dealer accounts and ISOs.</li>
<li>Manage a portfolio of existing customers while identifying and developing new sales opportunities.</li>
<li>Meet or exceed monthly and annual sales targets, including renewals and new contract growth.</li>
<li>Proactively manage contract expirations and renewals to maximize customer retention.</li>
</ul>
<p>Customer &amp; Partner Management</p>
<ul>
<li>Acts as the primary point of contact for assigned Dealer and ISO accounts.</li>
<li>Develop strong working relationships with customer service managers, owners, and procurement stakeholders.</li>
<li>Educate customers on service offerings, coverage levels, response times, and value propositions.</li>
<li>Partner closely with field service teams, operations, and pricing teams to ensure accurate proposals and customer satisfaction.</li>
</ul>
<p>Quoting &amp; Contract Management</p>
<ul>
<li>Prepare accurate service contract quotes, pricing proposals, and renewal documentation.</li>
<li>Understand equipment configurations, modality types, and service risk to ensure contract profitability.</li>
<li>Negotiate pricing and terms within established guidelines.</li>
<li>Maintain accurate account and opportunity data within our SAP &amp; C4C systems.</li>
</ul>
<p>Market &amp; Product Knowledge</p>
<ul>
<li>Maintain a strong understanding of Carestream&rsquo;s medical imaging modalities (e.g. X-ray, Detectors).</li>
<li>Stay informed on competitive service offerings and market trends.</li>
<li>Recommend appropriate service solutions based on Dealers/ISO needs, installed base, and operational needs.</li>
</ul>
<p>Internal Collaboration &amp; Reporting</p>
<ul>
<li>Collaborate with Sales Leadership, Operations, Finance, and Service Delivery teams to support deal execution.</li>
<li>Provide regular forecast updates and pipeline visibility.</li>
<li>Identify process improvements and best practices to increase sales efficiency and customer satisfaction.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Required Skills &amp; Education:</b></h2>
</div><div><ul><li>2+ years of inside sales experience, preferably in medical imaging, healthcare technology, or service-based sales.</li>
<li>Experience selling service contracts, maintenance agreements, or technical services strongly preferred.</li>
<li>Demonstrated ability to manage multiple accounts and priorities in a fast-paced environment.</li>
<li>Strong negotiation, presentation, and closing skills.</li>
<li>Strong Microsoft skills that include Excel &amp; PowerPoint</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Desired Skills:</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree (preferred) or equivalent work experience.</li>
<li>Knowledge of medical imaging equipment and service models.</li>
<li>Experience working with Dealer networks or Independent Service Organizations.</li>
<li>C4C/SAP experience.</li>
<li>Understanding of service margin management and contract lifecycle management.</li>
</ul>
<p>Key Skills &amp; Competencies</p>
<ul>
<li>Customer-focused and consultative sales approach</li>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent written and verbal communication</li>
<li>Time management and organizational skills</li>
<li>Ability to work independently while collaborating cross-functionally</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Work Environment:</b></h2>
</div><div><ul><li>Inside sales role with minimal travel</li><li>Fast-paced, performance-driven sales environment</li><li>Remote work with occasional travel</li></ul></div></div></div><p><b>
Carestream is an Equal Opportunity Employer</b></p>
<p>
Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.</p>
<p><b>
Applying for a job with Carestream</b></p>
<p>
All Carestream employees must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process,</p>
<p><b>
Requisition ID: 4721</b></p></div></div><p></p>

Medical Imaging Inside Service Sales Representative

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