medical services manager

IHMS USA, Inc

<div>Company Description 
IHMS USA, Inc. provides medical services to some of the world&rsquo;s most vulnerable populations, including individuals and families who are migrating, displaced, or affected by conflict, disaster, or disease. For more than 20 years, IHMS has delivered compassionate, high-quality healthcare services across the Pacific, Europe, the Middle East, Africa, and the Americas. Headquartered in Houston, Texas, IHMS USA focuses on supporting communities across the Western Hemisphere while drawing on the global experience and best practices developed by IHMS teams around the world.
Our work is driven by a commitment to delivering safe, effective, and patient-centered care in complex environments. To support this mission, IHMS has developed accredited and compliant management systems that help ensure quality care while tracking and coordinating every aspect of patient health services. These systems promote transparency, strengthen safeguarding practices, and provide near real-time visibility into clinical operations.
We understand that many of the individuals we serve are navigating difficult and uncertain circumstances. That&rsquo;s why our care model includes access to comprehensive behavioral health services when needed, ensuring patients receive both medical and emotional support.
For healthcare professionals, working with IHMS means being part of a mission-driven team dedicated to making a meaningful impact. Our teams operate around the world and stand ready to provide compassionate care wherever it is needed most. For more information, please visit: www.ihmsusa.us. 
Job Description 
This position is eligible for an additional sign-on bonus.
The Assistant Health Services Administrator supports the day-to-day operation of health services within the facility and assists in maintaining organized, compliant, and accessible health care services for patients. Working in collaboration with the Health Services Administrator, Clinical Director, and Nurse Manager, the role helps coordinate multidisciplinary health services, support consistent standards of care, and maintain readiness for health services delivery, training, documentation, and quality activities.
The role is focused on supporting health services operations in a manner consistent with applicable policies, accreditation requirements, laws, regulations, and contract requirements. The position also supports coordination of resources, supplies, scheduling, staff communication, and patient care related administrative processes necessary for safe and effective service delivery.
Key Responsibilities:<ul><li>
Assist in overseeing day-to-day health services operations within the facility.</li><li>
Support the organization and delivery of health care services in compliance with applicable policies, laws, regulations, detention standards, and accreditation requirements.</li><li>
Collaborate with the Health Services Administrator, Clinical Director, and Nurse Manager to establish and maintain processes and procedures that support consistent access to quality health care services for patients.</li><li>
Maintain collaborative working relationships with internal stakeholders and outside agencies, as applicable to health services operations.</li><li>
Assist in developing schedules and operational plans to accomplish the health services mission.</li><li>
Assist in discussing program plans with assigned providers and ancillary staff.</li><li>
Assist in monitoring the annual budget for on-site and off-site medical services.</li><li>
Assist in planning and coordinating purchases and contracts for supplies, equipment, specialty care, and ancillary services.</li><li>
Maintain par inventory levels for health services supplies and equipment.</li><li>
Support health-related assessment data entry at admission and health status documentation in the electronic health record and other required records, as applicable.</li><li>
Organize or coordinate training for medical personnel in accordance with applicable medical program standards, accreditation requirements, and organizational requirements.</li><li>
Support required compliance education and completion of assigned regulatory and organizational training requirements.</li><li>
Exercise sound judgment, analysis, and decision-making when assigning or coordinating tasks across the multidisciplinary workforce.</li><li>
Support preparedness for medical emergencies by helping ensure staff training, procedures, and response processes align with contract requirements.</li><li>
Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.</li></ul>
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above. 
Qualifications 
Basic Requirements/Certifications:<ul><li>
Three years of leadership background and two years management of programs and services experience.</li><li>
Management ability to delegate authority, evaluate and oversee people and programs, recognize and adapt to changing priorities.</li><li>
Knowledge of the interrelationships and interdependencies among various medical and administrative services and programs.</li><li>
If holds a clinical license, employee is responsible to ensure that license is in good standing.</li></ul>
Education Required:<ul><li>
Graduate Education: Master&rsquo;s degree - hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration OR</li><li>
Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:</li><li>
Missions, organizations, programs, and requirements of health care delivery systems</li><li>
Regulations and standards of various regulatory and credentialing groups</li><li>
Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.</li></ul>
Physical Requirements:<ul><li>
This position is considered hazardous duty.</li><li>
Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.</li><li>
Required to jog/fast walk up to &frac14; mile.</li><li>
Requires physical exertion such as lifting objects greater than 30 pounds.</li><li>
Required to perform CPR/emergency care standing or kneeling.</li><li>
Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).</li><li>
Must be able to see, hear and smell with aids if necessary.</li><li>
Must be able to lift, push, or carry 30 pounds.</li><li>
Must perform the duties of my job in a stressful and often austere environment without physical limitations.</li><li>
Sitting and/or standing for extended periods of time.</li><li>
Average manual dexterity for computer operation.</li><li>
Phone or computer use for extended periods of time.</li></ul>
Other Special Qualifications:<ul><li>
Minimum of 21 years of age.</li><li>
Must maintain current/physical residency in the continental U.S.</li><li>
Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.</li><li>
Be a U.S. citizen or a person lawfully admitted into the U.S. for permanent residence.</li><li>
Have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).</li><li>
Successfully engage in and complete a thorough Background Investigation.</li><li>
Poses or have ability to obtain required security clearances.</li><li>
Proficiency in Spanish is preferred.</li></ul> 

Additional Information<div></div> 
Privacy Disclaimer: Policy link
By clicking &ldquo;I&rsquo;m Interested&rdquo; and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that IHMS USA, Inc., may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.
Compensation Disclaimer: 
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant&rsquo;s background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles): 
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. IHMS USA, Inc. complies with all federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement: 
IHMS USA, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.</div>

Assistant Health Service Administrator

South Dakota State Government

<div>PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE
Job ID: 35161
 
Agency: Department of Social Services, Division of Medical Services
 
Location: Sioux Falls or Pierre
 
Salary: $89,042+ Annual Salary, depending on qualifications
 
Pay Grade: M
 
Closing Date: Open Until Filled
This is a Full-Time 40 Hours Weekly position with the Department of Social Services. For more information on the Department of Social Services, please visit https://dss.sd.gov/ .
The Medical Services Division within the Department of Social Services is hiring a System Modernization Manager to join its leadership team. This role will coordinate and facilitate system changes and enhancements to South Dakota&rsquo;s Medicaid Management Information Systems (MMIS) and related enterprise system tools. The Modernization Manager will serve as a primary liaison with CMS related to our MMIS operations, system performance reviews and preparation and submission of all advance planning documents required for securing federal funding. This position will provide direction to a small team that includes business implementation leads and business analysts working on system projects. This individual will use their strong communication and project management skills to advance change in the backbone systems that manage Medicaid claims payment and related functions.
Our System Modernization manager will ensure strong collaboration with the Bureau of Information and Telecommunications (BIT) teams, as well as across various state agencies and divisions who are all part of the Medicaid program. They will lead procurement and certification activities for vendors selected to assist with modernization activity and manage related vendor relationships and contracts.
The Ideal Candidate Will Have:
Extensive experience in healthcare information system or Medicaid management or health plan information systems including claims adjudication and payment, care management and prior authorization and provider management functions. Experience with procurements, system development life cycle, and large-scale system implementations. Significant experience leading a team. Project management, communication, analytical skills. The ability to maintain relationships with CMS system contacts, and technology vendors. The ideal candidate will be comfortable taking initiative and leading initiatives. 
 
Knowledge, Skills, and Abilities:
Knowledge of
<ul><li>Medicaid or health payer claims and billing systems, population health and reporting systems;
</li><li>Project Management principles, including project cost and budgeting;
</li><li>vendor procurement and contracting;
</li><li>Business Analysis, requirement documentation, and system development life cycle.
</li></ul>Skill to
<ul><li>manage interdependent, complex system changes;
</li><li>translate technical issues to updates that are clear, relevant and timely for multiple audiences;
</li><li>analyze and present options to senior leadership;
</li><li>lead both direct and indirect reports involved in technology project teams;
</li><li>facilitate transitions to new information systems and process through change management strategies.
</li></ul>Ability to
<ul><li>communicate complex processes concisely and clearly;
</li><li>establish and maintain effective working relationships with others;
</li><li>successfully coordinate internal and external stakeholders and activities that enable the division's implementation of new IT systems;
</li><li>troubleshoot IT issues including those arising from claims payment and implementation of new systems;
</li><li>develop, analyze, and convey analytical reports regarding program demographics, expenditures, and performance metrics.
</li></ul>Additional Requirements: To be considered, please attach your resume.
This position is exempt from the Civil Service Act.
 
This position is eligible for Veterans&rsquo; Preference per ARSD 55:10:02:08.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.
Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=3PF
 
You must apply online, emailed resumes or submissions will not be accepted.
 
South Dakota Bureau of Human Resources
 
Telephone: 605.773.3148 Email: careers@state.sd.us
 
http://bhr.sd.gov/workforus
 
&quot;An Equal Opportunity Employer&quot;
#LI-Onsite</div>

Medical Services System Modernization Manager

Elite Plastic Surgery

We are seeking a friendly and professional Medical Assistant Manager to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service and creating a positive impression for our clients and visitors. The ideal candidate will have experience in office administration, excellent communication skills, and the ability to multitask in a fast-paced environment. It is required that the candidate is a Medical Assistant in order to perform clinical duties with our Doctors.Elite Plastic Surgery is a Plastic &amp; Reconstruction private practice with offices in Scottsdale, AZ and Chandler, AZ. We have an amazing team of dedicated registered nurses, certified aestheticians, patient coordinators, and medical assistants working alongside our plastic and reconstructive surgeons.Our work environment includes:<ul><li>Modern office setting</li><li>Growth opportunities</li><li>Main Office in Scottsdale, AZ with second location in Chandler, AZ</li><li>Ability to travel to our Scottsdale, AZ and to our Chandler office in Chandler, AZ (REQUIRED)</li></ul>Job Type: Full-timePay: $26.00 - $28.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Free parking</li><li>Health insurance</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Paid training</li><li>Vision insurance</li></ul>Experience:<ul><li>Medical Assistant: 1 year (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Scottsdale, AZ 85255 (Required)</li></ul>Ability to Relocate:<ul><li>Scottsdale, AZ 85255: Relocate before starting work (Required)</li></ul>Work Location: In person

Medical Assistant Manager

Northern Light Health

<div>Northern Light A.R. Gould
Department: Sleep Medicine Clinic
Position is located: Northern Light Health Center Fort Fairfield
Work Type: Full Time
Hours Per Week: 40.00
Work Schedule: 8:00 AM to 4:30 PM
Summary :
Manages the daily operations of the Medical Group Practice. The manager provides leadership of daily operations of the unit, ensuring that policies, procedures, finances, operations, and practices are consistent with the organizational goals and strategic initiatives. Is responsible for personnel management, assuring adequate access is available for patients, performance improvement, quality patient care, and assuring the department meets regulatory requirements. In collaboration with the physician dyad leader, works on growth and strategic initiatives to improve care, access, and services offered. The selected manager must be able to work collaboratively with others, lead business operations, and have familiarity with medical coding, billing practices, public relations, HR rules, and customer service. Strong business acumen and exceptional communication skills are required.
Responsibilities:
Plans, allocates, and assigns duties and programs to the administrative and clinical staff. Monitors activities and operations to ensure that practice successfully meet objectives. Standardizes procedures and initiates changes when necessary. Constantly reviews administrative and operational procedures to strive for more efficient ways to conduct business and improve patient relations and experience. Responsible for the development, adherence and implementation of the departmental capital and operating budgets, including assisting with coding and billing audits. Responsible for compliance with applicable Joint Commission. State, and other regulations. Responsible for the oversight of training and ongoing education of staff. Is responsible for the development, implementation, revision, and reporting of Performance Improvement activities. Assists and provides support to front line staff, including coverage as needed. Other duties
Other Information :
Competencies and Skills 
 
<ul><li>Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
</li><li>Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.
</li><li>Adobe Acrobat
</li><li>Applies Business Acumen:Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
</li><li>Arithmetic
</li><li>Electronic medical record software.
</li><li>Cyber Security
</li><li>Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
</li><li>Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
</li><li>Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
</li><li>Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
</li><li>Exercises Sound Judgment &amp; Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
</li><li>Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
</li><li>Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
</li><li>Human Capital, Supply Chain and Financial Software.
</li><li>Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
</li><li>Word processing, spreadsheets, data entry, database experience and other computer related skills.
</li><li>Email application with the ability to manage email as well as calendars, managing tasks and contacts, note taking, journaling, and web browsing.
</li><li>Presentation software with the ability to create presentations with the ability to incorporate animation, audio, video, time delays, as well as designing themes and variants with animations and effects.
</li><li>MS Teams
</li><li>Word process application with the ability to create and edit documents, format, use tables, apply footnoting, create table of contents and mail merge techniques.
</li><li>Multi-line phone, scanner, photocopier, fax, and internet.
</li><li>OneNote
</li><li>Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
</li><li>Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
</li><li>Public Speaking
</li><li>Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .
</li><li>Seeks Process Improvement &amp; Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.
</li><li>Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
</li><li>Siemens Clinical software.
</li><li>Business intelligence and data analysis software.
</li><li>Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.
</li><li>Zoom
</li><li>Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
</li><li>Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
</li><li>Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
</li><li>Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
</li></ul>Education 
 
<ul><li>Required Bachelor's Degree
</li></ul>Required Experience 
 
<ul><li>1 year/years of Leadership Experience
</li><li>3 year/years of Relevant Work Experience
</li></ul>Working Conditions
<ul><li>Potential exposure to abusive and/or aggressive people.
</li><li>Potential exposure to diseases or infections.
</li><li>Work with computers, typing, reading or writing.
</li><li>Work beyond the regularly scheduled hours.
</li>Lifting, moving and loading less than 20 pounds. 
<li>
</li></ul> 
Northern Light AR Gould Hospital is an acute care hospital located near the Canadian border in Presque Isle, Maine. This is the largest city and economic hub of Aroostook County &ndash; Maine&rsquo;s northernmost county, with a geographic area larger than the states of Maryland and Rhode Island combined. When you're not enjoying year-round outdoor activities, you will be working with supportive colleagues in a facility that offers a surprising range of comprehensive services given its rural location.
AR Gould provides emergency, primary, and specialty care. In addition to traditional acute care, our inpatient units also include acute rehabilitation and a women and children&rsquo;s unit. It is the only healthcare facility in the region to offer certain life-saving specialty services, such as radiation therapy, a cardiac catheterization lab, and a dialysis center.
The hospital is a member of Northern Light Health, an integrated statewide health system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state.
The University of Maine at Presque Isle, Northern Maine Community College, the Maine School of Science and Mathematics magnet school, and quality local public schools all provide opportunities for academic enrichment. Lakes, rivers, and woodlands are legendary and well-known to hunters, anglers, and outdoor recreationalists. The local airport provides year-round easy access and daily commercial airline service to Newark, New Jersey. 
 
 
ARG, Presque Isle, Aroostook County, Maine, TAMC, Northern Maine, Rural Health Care</div>

Mgr- Sleep Medicine Services

Harmony United Psychiatric Care

<div>Company: Harmony United Psychiatric Care 
Job Title: Operations Manager / Full-Time Employment / Healthcare / Brandon 
 
About Us 
Harmony United Psychiatric Care is part of Harmony United Florida LLC. We are a network of outpatient mental health clinics. We provide comprehensive, full-service outpatient mental health services in Florida through in-person and virtual visits through a secure online telehealth platform. Our services include Psychiatric/Psychological Evaluations, Medication Management, Psychotherapy &amp; Counseling, and Neuropsychological Testing Services. Our team of mental health professionals includes psychiatrists, clinical psychologists/neuropsychologists, board-certified psychiatric nurse practitioners, certified physician assistants, and licensed therapists. We care for adults, adolescents, and children aged five and above. Each patient is treated with compassion and respect at Harmony United Psychiatric Care. We strive to provide the best treatment possible through individualized care for patients' needs. 
 
Position Overview:
 
We are seeking a strategic and results-driven Operations Manager to join our Operations team, with a strong focus on mergers and acquisitions (M&amp;A), transition management, and business expansion. This individual will play a key role in identifying, evaluating, and executing acquisition opportunities, while ensuring the seamless integration of newly acquired practices into existing operations. The role involves coordinating due diligence activities, supporting the onboarding and transition of acquired entities, and aligning operational workflows with company standards and best practices. The Operations Manager will also contribute to strategic planning initiatives aimed at driving expansion, increasing market penetration, and supporting long-term organizational growth. Additionally, this position will actively support the organization&rsquo;s expansion across the state by contributing to client acquisition efforts, building strong relationships with potential partners, and identifying new growth opportunities. The ideal candidate will drive performance improvement initiatives and streamline operational processes to enable scalable, efficient, and sustainable growth. 
 
Qualifications:<ul><li>
Minimum 5 years of experience in the healthcare operations domain, including at least 3 years as a managerial role, with a proven track record of driving successful strategies.</li><li>
Candidate must have a master&rsquo;s degree.</li><li>
Familiarity with healthcare operations, compliance standards, and productivity metrics.</li><li>
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li><li>
Leadership experience with the ability to motivate and inspire a team to achieve goals.
</li></ul>Responsibilities:<ul><li>
Planning, developing, and overseeing Company&rsquo;s operations and team functions.</li><li>
Collaborate with leadership to identify and assess potential acquisition opportunities and strategic partnerships across the country.</li><li>
Lead and support end-to-end mergers &amp; acquisitions (M&amp;A) activities, including initial evaluation, due diligence coordination, and operational readiness.</li><li>
Manage the transition and integration process for newly acquired practices, ensuring minimal disruption to operations, staff, and patient/client experience.</li><li>
Support client acquisition and business development initiatives, including building relationships with potential partners, providers, and stakeholders.</li><li>
Develop and implement standardized onboarding and integration plans for acquired entities, aligning them with company policies, systems, and workflows.</li><li>
Monitor and ensure compliance with regulatory requirements, company policies, and operational standards across all locations, including newly acquired entities.</li><li>
Contribute to strategic planning initiatives focused on expansion, market penetration, and long-term growth.</li><li>
Conduct regular follow-ups and audits post-integration to ensure successful adoption of systems, workflows, and organizational standards.</li><li>
Provide guidance and support to on-site teams during transition phases, ensuring clarity in roles, responsibilities, and expectations.</li><li>
Conduct internal meetings engaging in leading a solutions-oriented approach to improve transition of care, co-ordination, and healthcare delivery system, and guide providers as it relates to timely reports, authorizations, and requirements.</li></ul> 

Compensation Package<ul><li>
Excellent base compensation</li><li>
Quarterly performance bonus</li></ul> 

Benefits<ul><li>
Health, vision, dental insurance</li><li>
Retirement Benefit: 401K Plan (Retirement): We will match your own 401K plan contribution to Up to 4% match of your annual compensation</li><li>
Paid Time Off</li><li>
Paid Holidays</li><li>
CME related expense reimbursement</li><li>
Group malpractice insurance</li></ul>
Work Schedule<ul><li>
Four 10hr shifts per week (Monday &ndash; Thursday)</li><li>
Offices open Monday-Thursday</li></ul> 

E-Verify Statement: 
HUPC participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee&rsquo;s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants. 
E-Verify Notice 
E-Verify Notice (Spanish) 
Right to Work Notice 
Right to Work Notice (Spanish) 
 
Drug-free policy:
 
Harmony United Psychiatric Care enforces a comprehensive drug-free workplace policy to ensure the safety and security of our employees and visitors. We prohibit the use of illegal drugs and the unauthorized use of controlled substances on company premises or during work hours. To ensure compliance, we conduct pre-employment drug screening and random drug testing for current employees. Violations of this policy will lead to disciplinary action, including termination of employment. By applying for a job with us, candidates acknowledge their understanding of these terms and willingness to abide by our drug policy. 

hfVOhDveT1</div>

Operations Manager / Full-Time Employment / Healthcare / Brandon

Bupa Arabia

<div>
 
 Job Description
 
 
 
 Responsible for delivering medical engagement Department&rsquo;s strategies for an assigned population through various communication channels. This role requires a deep understanding of healthcare, digital technologies, and patient engagement to ensure effective communication and support for the target population.
 
 
 
 Population &amp; Data Analysis
 
 
 
 <ul>
 <li>
 Identify specific healthcare challenges and opportunities within the population.
 </li>
 <li>
 Develop profiles or personas of the target population to better understand their unique requirements.
 </li>
 <li>
 Utilize data analytics to monitor the effectiveness &amp; overall engagement.
 </li>
 <li>
 Get involved in data-driven decisions to optimize engagement efforts
 
 
 </li>
 </ul>
 
 Compliance and Quality Assurance
 
 
 
 <ul>
 <li>
 Ensure compliance with healthcare regulations and industry standards.
 </li>
 <li>
 Implement quality assurance processes to maintain high standards of care.
 
 
 </li>
 </ul>
 
 Patient Education &amp; Team Cooperation
 
 
 
 <ul>
 <li>
 Develop and deliver educational material and resources to empower patients with the necessary tools that aid them in making informed healthcare decisions.
 </li>
 <li>
 Provide guidance and support to other team members whenever needed.
 </li>
 <li>
 Adopt a collaborative and inclusive mindset &amp; team culture.
 </li>
 <li>
 Ensuring task accomplishments on time despite team&rsquo;s bearable challenges.
 
 
 </li>
 </ul>
 
 Performance Metrics &amp; Cost Awarness
 
 
 
 <ul>
 <li>
 Define and track key performance indicators (KPIs) to measure the success of medical engagement initiatives.
 </li>
 <li>
 Adjust strategies based on KPI outcomes.
 </li>
 <li>
 Manage the cost allocated for medical engagement initiatives, ensuring cost-effectiveness and efficiency.
 </li>
 <li>
 Support in managing the cost allocated for medical engagement initiatives, ensuring cost effectiveness and efficiency.
 
 
 </li>
 </ul>
 
 Medical / Digital Services Management
 
 
 
 <ul>
 <li>
 Manging the front door engagement channels which include:
 </li>
 <li>
 Medication Refill.
 </li>
 <li>
 Home-Based Lab.
 </li>
 <li>
 Home Healthcare Services Support.
 </li>
 <li>
 Medical Report Interpretation.
 </li>
 <li>
 Lab Results Interpretation.
 </li>
 <li>
 Mobile Application Functions.
 </li>
 <li>
 Electronic Health Records.
 </li>
 <li>
 Symptoms Checker.
 </li>
 <li>
 Medical Chat Bot.
 </li>
 <li>
 Telemedicine Scheduling Support
 </li>
 <li>
 Remote Patient Monitoring Support.
 </li>
 <li>
 Digital Patient Engagement.
 </li>
 <li>
 E-Care Engagement.
 </li>
 <li>
 Providing medical services on daily basis through the following channels:
 </li>
 <li>
 Inbound/Outbound Calls.
 </li>
 <li>
 Backend Platform/Bupa App Services.
 </li>
 <li>
 Doctor Chat Bot.
 </li>
 <li>
 Email Support.
 
 
 </li>
 </ul>
 
 Stakeholder Collaboration
 
 
 
 <ul>
 <li>
 Collaborate with healthcare providers, specialists, and partners to ensure a seamless patient experience.
 </li>
 <li>
 Sustain an excellent relationships with key stakeholders to improve medical engagement.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Extensive experience in healthcare management and patient engagement.
 </li>
 <li>
 Strong leadership and time manamgement skills.
 </li>
 <li>
 Proficiency in digital healthcare technologies.
 </li>
 <li>
 Excelent communication and interpersonal skills.
 </li>
 <li>
 Knowledge of healthcare regulations and compliance requirements.
 </li>
 <li>
 Valid Saudi Commision for Health Specialty (SCFHS) lisence.
 
 
 </li>
 </ul>
 Education
 
 
 Medical Degree (Bachelor).
</div>

Manager - Integrated Care Services (TPA)

<div>
 
 Job Description
 
 
 
 Responsible for delivering medical engagement Department&rsquo;s strategies for an assigned population through various communication channels. This role requires a deep understanding of healthcare, digital technologies, and patient engagement to ensure effective communication and support for the target population.
 
 
 
 Population &amp; Data Analysis
 
 
 
 <ul>
 <li>
 Identify specific healthcare challenges and opportunities within the population.
 </li>
 <li>
 Develop profiles or personas of the target population to better understand their unique requirements.
 </li>
 <li>
 Utilize data analytics to monitor the effectiveness &amp; overall engagement.
 </li>
 <li>
 Get involved in data-driven decisions to optimize engagement efforts
 
 
 </li>
 </ul>
 
 Compliance and Quality Assurance
 
 
 
 <ul>
 <li>
 Ensure compliance with healthcare regulations and industry standards.
 </li>
 <li>
 Implement quality assurance processes to maintain high standards of care.
 
 
 </li>
 </ul>
 
 Patient Education &amp; Team Cooperation
 
 
 
 <ul>
 <li>
 Develop and deliver educational material and resources to empower patients with the necessary tools thtat aid them in making informed healthcare decisions.
 </li>
 <li>
 Provide guidance and support to other team members whenever needed.
 </li>
 <li>
 Adopt a collaborative and inclusive mindset &amp; team culture.
 </li>
 <li>
 Ensuring task accomplishments on time despite team&rsquo;s bearable challenges.
 
 
 </li>
 </ul>
 
 Performance Metrics &amp; Cost Awarness
 
 
 
 <ul>
 <li>
 Define and track key performance indicators (KPIs) to measure the success of medical engagement initiatives.
 </li>
 <li>
 Adjust strategies based on KPI outcomes.
 </li>
 <li>
 Manage the cost allocated for medical engagement initiatives, ensuring cost-effectiveness and efficiency.
 </li>
 <li>
 Support in managing the cost allocated for medical engagement initiatives, ensuring cost effectiveness and efficiency.
 
 
 </li>
 </ul>
 
 Medical / Digital Services Management
 
 
 
 <ul>
 <li>
 Manging the front door engagement channels which include:
 </li>
 <li>
 Medication Refill.
 </li>
 <li>
 Home-Based Lab.
 </li>
 <li>
 Home Healthcare Services Support.
 </li>
 <li>
 Medical Report Interpretation.
 </li>
 <li>
 Lab Results Interpretation.
 </li>
 <li>
 Mobile Application Functions.
 </li>
 <li>
 Electronic Health Records.
 </li>
 <li>
 Symptoms Checker.
 </li>
 <li>
 Medical Chat Bot.
 </li>
 <li>
 Telemedicine Scheduling Support
 </li>
 <li>
 Remote Patient Monitoring Support.
 </li>
 <li>
 Digital Patient Engagement.
 </li>
 <li>
 E-Care Engagement.
 </li>
 <li>
 Providing medical services on daily basis through the following channels:
 </li>
 <li>
 Inbound/Outbound Calls.
 </li>
 <li>
 Backend Platform/Bupa App Services.
 </li>
 <li>
 Doctor Chat Bot.
 </li>
 <li>
 Email Support.
 
 
 </li>
 </ul>
 
 Stakeholder Collaboration
 
 
 
 <ul>
 <li>
 Collaborate with healthcare providers, specialists, and partners to ensure a seamless patient experience.
 </li>
 <li>
 Sustain an excellent relationships with key stakeholders to improve medical engagement.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Extensive experience in healthcare management and patient engagement.
 </li>
 <li>
 Strong leadership and time manamgement skills.
 </li>
 <li>
 Proficiency in digital healthcare technologies.
 </li>
 <li>
 Excelent communication and interpersonal skills.
 </li>
 <li>
 Knowledge of healthcare regulations and compliance requirements.
 </li>
 <li>
 Valid Saudi Commision for Health Specialty (SCFHS) lisence.
 
 
 </li>
 </ul>
 Education
 
 
 Medical Degree (Bachelor).
</div>

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