medication refill coordinator

ThedaCare

<div><p><b>Why ThedaCare?</b></p><p></p><p>
Living A Life Inspired!</p><p></p><p>
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.</p><p></p><p>
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you&rsquo;re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.</p><p></p><p>
Benefits, with a whole-person approach to wellness &ndash;</p><ul><li>
Lifestyle Engagement<ul><li>
e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support</li></ul></li></ul><p></p><ul><li>
Access &amp; Affordability<ul><li>
e.g. minimal or zero copays, team member cost sharing premiums, daycare</li></ul></li></ul><p></p><p>
About ThedaCare!</p><p></p><div><b>
Summary :</b></div>
The Medication Access Coordinator is responsible for coordinating the efforts around prior authorizations for medications billed through patients' pharmacy &amp; medical benefits, patient assistance workflows, ensuring accurate billing and reimbursement for pharmacy services, and around the prescription refill workflows and protocol maintenance. The position will operate as a liaison between the Medication Access team, clinic leadership, clinical staff, providers, insurance providers and other involved parties to provide safe and efficient care to all patients impacted by the medication access team. Remote access may be required for timely work completion due to the time sensitivity around these services. Responsible for oversight of obtaining medication insurance coverage or assistance and benefit information, authorizations of medications, monitors patient's insurance status, assists in facilitating medication refill requests, and communicates insurance issues to the treatment team. Coordinates the day-to-day functions on the Medication access team to ensure timeliness of all services and ensure proper follow up is done by team members. Responsible for providing updates around medication access services to physicians, clinical staff, and pharmacy office, through multiple methods as appropriate (includes in services, email communication, one on one meetings). Coordinate the research, design, and implementation of practices and processes for medication access services. Other duties as assigned.<p></p><div><b>
Job Description:</b></div><p><b>
JOB RESPONSIBILITIES:</b></p><ul><li>
Collaborates with both internal and external customers in responding to and resolving pharmacy-related inquiries from patients, providers, or pharmacists</li><li>
Participates in the coverage determination (certification, prior authorization, Exception to coverage, etc.) process by reviewing all requests which are approvable based on clinical criteria.</li><li>
Provides complete and accurate documentation specifying the rational for approval, and forwarding to the appropriate healthcare provider/clinician.</li><li>
Provide clinical expertise and support for commercial and government funded programs in the area of prior authorization, grievance, appeals and exceptions.</li><li>
Maintains a thorough understanding of Medicare and Medicaid guidelines and stay abreast of updates and changes through a variety of educational opportunities</li><li>
Demonstrates strong multitasking abilities to track and report utilization, practice patterns, and significant deviations for process improvement</li><li>
Proactively identifies uninsured and under insured patients and facilitates the enrollment process into manufacture assistance &amp;co-pay assistance programs while applying funds to patient accounts to ensure cost avoidance for the Organization and patient access to medication therapy.</li><li>
Collaborates with pharmacists to review orders and related procedures/diagnoses to ensure the appropriateness and medical necessity of medication use based on established criteria</li><li>
Verify the accuracy of patient insurance information in Electronic Health Record system by communicating directly with insurance companies and patient financial services (PFS)</li><li>
Monitors medication receipt and dispensing of patients receiving medication through a co-pay assistance program or drug repository.</li><li>
Review monthly Medicare and other insurance write-offs to determine the reasons for the write-offs. Work with the Specialty Pharmacy Coordinator to implement proactive process to reduce and eventually eliminate write-offs.</li><li>
Proactively involves and communicates with pharmacy and multidisciplinary teams to coordinate patient assistance</li><li>
Documents in appropriate record keeping system in a timely and efficient manner to ensure appropriate record keeping and communication between collaborative teams.</li><li>
Acts as a liaison between the pharmacy and other clinical units within the health system.</li><li>
Develops and maintains positive relationships to promote the pharmacy medication services Job Standard 3: Administers the expected level of competence and skill in healthcare insurance and assistance programs, exhibits professional behavior, and supports the mission of pharmacy practice excellence and education.</li><li>
Influences situations around conflict/disagreement and demonstrates the ability to manages challenging situations in a manner to provide a quality experience</li><li>
Accountable for managing patient assistance and medication benefits and providing exceptional patient care.</li><li>
Prioritizes workload to meet patient and customer needs.</li><li>
Maintains competency in their practice area.</li><li>
Appropriately files and maintains pharmacy records in accordance with Wisconsin and Federal Law and departmental policy.</li><li>
Manages and completes all required audits (as assigned)</li><li>
Identifies quality improvement opportunities and provides constructive feedback. Actively collaborates to implement improvements to assure the excellence of departmental services.</li><li>
Represents the pharmacy department on committees, interdisciplinary groups, task forces and/or improvement teams as a pharmacy subject matter expert.</li><li>
Demonstrates effective problem-solving skills.</li><li>
Facilitates training fellow Medication Access Specialists and pharmacy extenders/learners in orientation to policies, procedures, and workflows</li><li>
Educates pharmacy and other FH staff on policies and procedures related to billing, reimbursement, and compliance</li><li>
Educates pharmacy and other FH staff regarding new and existing programs</li><li>
Provides a high level of customer service to all internal and external customers.</li><li>
Leads service recovery efforts in respective area if needed.</li><li>
Actively works to resolve customer concerns and manages difficult situations to promote a high level of customer satisfaction.</li><li>
Works within the department and individual groups to maintain a focus on common goals and service to the end customer (the patient).</li></ul><p></p><p><b>
QUALIFICATIONS</b><b>:</b></p><ul><li>
EXPERIENCE REQUIRED: A minimum of 2 years&rsquo; experience as a Medication Access Specialist 2 (or similar experience). Cross trained and demonstrated ability to support prior authorization services in a minimum of 3 different disease states and/or demonstrated ability to support multiple clinics from a medication refill perspective and/or demonstrated ability to support all areas in regards to foundation and manufacture assistance. Cross trained and demonstrated competence in multiple medication access team responsibilities (such as prior authorizations, foundation and manufacture assistance, and medication refill support). Experience with 3rd party insurance.</li><li>
EXPERIENCE PREFERRED: None.</li><li>
EDUCATION REQUIRED: High school diploma or equivalent is required.</li><li>
EDUCATION PREFERRED: 4-year degree preferred. Graduate of ASHP accredited pharmacy tech training program preferred.</li><li>
SPECIAL SKILLS REQUIRED: Proven attention to detail. Exceptional customer service skills. Proven ability to communicate effectively with a diverse group. Outstanding organizational skills. Promotion skills ability to sell a program. Experience with various computer systems, programs, and insurance companies (such as EMR, retail pharmacy POS, web portals). Ability to independently facilitate new projects and work with a multidisciplinary group to achieve success. Aptitude for accomplishing goals with minimal supervision and working independently with efficiency and self-motivation. Critical thinking skills to improve upon current processes and suggest solutions to problems with the services.</li><li>
LICENSURE REQUIRED: Application for Wisconsin registration as a Pharmacy Technician is required by hire date and must be obtained within 12 months of hire. Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Boards exam (PTCE) or the National Health career Associations exam (ExCPT) is required within 6 months of hire.</li><li>
LICENSURE PREFERRED: None.</li></ul><p></p><p><b>
QUALITIES:</b></p><ul><li>
Ability to support, advance and live our mission and evidence of such:<ul><li>
Mission &ndash; Our reason for Being - To advance the health of our communities through excellence and discovery, inspiring each person to live their unique best life</li></ul></li><li>
Ability to support, advance and work toward our vision and evidence of such.<ul><li>
Vision - Who we Aspire to be - To be your trusted partner, transforming health care for everyone every day</li></ul></li><li>
Commitment to and evidence of demonstrating our guiding principles.</li></ul><p></p><div><b>
Scheduled Weekly Hours:</b></div>
40<div><b>
Scheduled FTE:</b></div>
1<div><b>
Location:</b></div>
Corporate - 2300 E Capitol Dr - Appleton,Wisconsin<div>
Overtime Exempt:</div>
No<div><b>
Worker Shift Details:</b></div>
Days</div><p></p>

Medication Access Coordinator

DMC PRIMARY CARE

<div><p><b>Join a Great Team!</b></p><p><b>
DMC Primary Care</b>, a physician-owned, independent practice, with offices throughout southern New Hampshire, has been providing comprehensive care for entire families since 1964. We help each patient achieve the best possible health through every stage of life. We do this by providing an accessible, innovative healthcare experience that is built around our patient&rsquo;s needs.<br>
<br>
We are seeking a personable, motivated and professional Refill specialist to join our multi-disciplinary healthcare team. This is a full time position in Derry, NH. <b>Please note that this is not a remote position.</b><br>
<br>
<b>The hours are:</b></p><ul><li><b>
10:30 am - 7:30 pm Monday - Thursday</b></li><li><b>
8:00 am - 5:00 pm Friday</b></li><li><b>
Occasional Saturday rotation</b></li></ul><p></p><p><b>
Key Responsibilities Include:</b></p><ul><li>
Provide support to the clinical staff by reviewing all refill requests and ensuring that the medication protocol/guidelines have been met</li><li>
Manage refill requests that are submitted from multiple sources: refill telephone line, E-prescribe, refill mailbox, refill Hushmail account, patient portal accounts and fax machine</li><li>
Possess critical thinking skills as well as the clinical knowledge required to process refill requests per protocol/guidelines</li><li>
Calculate when refills are due prior to sending to provider for authorization</li><li>
Authorize drug refill as directed by provider per guidelines with the authorization to telephone /fax prescription to a pharmacy
</li><li>Update patient care information in EMR related to medication refills</li><li>
Manage refills in a timely fashion making adjustments to complete refills in the designated timeframe</li></ul><p><b>
Qualifications:</b></p><ul><li><b>
Certification as Pharmacy Technician or Medical Assistant/LNA is preferred but willing to train the right individual</b></li><li>
High School diploma or GED required</li><li>
Prior experience in a physician&rsquo;s office, pharmacy, or customer service setting; minimum of 2 years&rsquo; previous experience preferred</li><li>
Excellent interpersonal and communication skills with emphasis on customer service</li><li>
Ability to follow oral and written instructions</li><li>
Detailed oriented, ability to multi-task with constant interruption required</li><li>
Above average organizational skills</li><li>
The ability to manage time effectively and independently in a fast paced, team-orientated environment</li><li>
Must be able demonstrate initiative, and use good judgement, and empathy when working with team and patients</li><li>
Demonstration of ethical and professional conduct, including the ability to maintain confidentiality (HIPAA)</li></ul><p><b>
Full time positions (32+ hours) at DMC offer comprehensive medical benefits, paid time off and 401K.</b></p><p>
DMC has offices in Bedford, Concord, Derry, Dover, Goffstown, Londonderry, Raymond, and Windham, New Hampshire. For more information, please visit www.DMCPrimaryCare.com.</p><p><i>
We are an equal opportunity employer embracing the strength that diversity brings to the workplace. We provide a welcoming and supportive environment for employees of all ethnic backgrounds, cultures, ages, lifestyles and physical abilities.</i></p><p>
</p><p>ZRsNVDHJX3</p></div>

Medication Refill Specialist - FULL TIME

Shields Health Solutions

<div><div><b>Patient Engagement Specialist (Pharmacy Technician)</b></div><br>
<div></div>
<div><b>
$1,000 SIGN ON BONUS!!</b></div>
<div><b>
Hybrid schedule: 3 days in our Phoenix office, 2 days remote!</b></div><br>
<div></div>
<div><b>
About the Role</b></div>
<div>
As a Patient Engagement Specialist, you'll be the voice of support for patients navigating their medication needs. You'll handle inbound pharmacy calls, make outbound refill reminders, and guide patients through the refill process with professionalism and empathy. You'll also collaborate closely with pharmacists, clinicians, and internal teams to ensure patients receive timely, accurate support.</div><br>
<div></div>
<div><b>
What You'll Do</b></div>
<ul>
<li>Coordinate and process medication refills, including data entry and claim adjudication</li>
<li>Place outbound refill calls and assist patients through the refill request</li>
<li>Respond to and resolve inbound patient and provider inquiries</li>
<li>Clarify prescription orders with pharmacists or clinical staff</li>
<li>Maintain and update patient and prescription data in software systems</li>
<li>Spot trends, recommend improvements, and support process‑improvement initiatives</li>
<li>Partner with cross‑functional teams to deliver a seamless patient experience</li>
<li>Maintain confidentiality and uphold high-quality service standards</li></ul><br>
<div></div>
<div><b>
What You'll Get:</b></div>
<ul>
<li><b>Medical, dental, and vision insurance</b> starting day one</li>
<li><b>401(k) with match</b>, <b>4 weeks PTO</b>, <b>10 paid holidays</b></li>
<li><b>Paid parental leave</b>, <b>short-term disability</b>, and <b>professional development</b></li>
<li><b>Access to employee resource groups and wellness programs</b></li></ul><br>
<div></div>
<div><b>
What You Need:</b></div>
<ul>
<li>2+ years of pharmacy technician experience required: (refills, claims adjudication, clinical collaboration, or specialty pharmacy).</li>
<li>State registered Pharmacy Technician, national certification (CPhT or equivalent) required.</li>
<li>Willingness to obtain LA or TX pharmacy technician licenses upon hire (costs covered).</li></ul><p></p><div><p><br>
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
</p><p>By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.</p>
<p>
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p></div></div>

Pharmacy Technician (Hybrid Schedule)

League City Pain and Wellness, PLLC

<p>About Us:</p><p>We are a fast-paced, patient-centric Interventional Pain Management practice with in-office procedure suites. Our team is dedicated to improving the quality of life through advanced interventional treatment, coordination of care, and exceptional patient service. This role is ideal for someone that has great attention to detail, works independently, and enjoys active communication with patients.</p><p>Responsibilities:</p><p>&middot; Process medication refills for all patients, including controlled substances, timely and accurately</p><p>&middot; Manage prior authorizations for medications and pain-related therapies</p><p>&middot; Communicate with pharmacies, insurance companies, and providers to resolve medication issues timely and efficiently</p><p>&middot; Maintain accurate documentation of communications, medications, and approvals</p><p>&middot; Handle appeals, denials, and insurance follow-ups related to medications</p><p>&middot; Assist in maintaining patient appointment schedules align with medication refill dates and assist with medication checks</p><p>&middot; Review urine drug screens for patients to monitor compliance while communicating with providers regarding abnormalities</p><p>&middot; Collaborate with clinical staff and providers to support treatment plans and protocols of the practice in relation to medications and interventional treatments</p><p>Qualifications:</p><p>&middot; Certified Pharmacy Technician (CPhT) preferred</p><p>&middot; Strong knowledge of prior authorizations and insurance processes</p><p>&middot; Familiarity with EMR systems (eClinical Works experience a plus)</p><p>&middot; Excellent organizational skills and attention to detail</p><p>&middot; Strong communication skills with emphasis on customer service ensuring a pleasurable experience for our patients</p><p>What We Offer:</p><p>&middot; Monday &ndash; Thursday 8:30-5:30 and Friday 8:30-3:00</p><p>&middot; No nights, weekends, or holidays</p><p>&middot; Pay range $18-22 based on experience</p><p>&middot; Paid Time Off</p><p>&middot; Paid Holidays</p><p>&middot; Supportive team environment with opportunities to grow</p><p>Join a team where your role directly impacts patient outcomes and practice efficiency. And we are also just a great group of people that care about patients. Come and join our team!</p><p>Pay: $18.00 - $22.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>How many years of experience do you have in medication management?</li><li>Are you familiar with eClinical Works EMR?</li></ul><p>Work Location: In person</p>

Certified Pharmacy Technician

Carenet Health

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><br>
<div></div><ul><li>
Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.</li><li>
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.</li><li>
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.</li><li>
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.</li><li>
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.</li><li>
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.</li><li>
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.</li><li>
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.</li></ul><div><br>
</div><div><b>Why Carenet?</b></div><div></div><div><br>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.</div><div></div><div><b><br>
How to thrive when working at home:</b></div><div></div><ul><li><b><br>
Safety</b><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b><br>
<ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><br>
<div></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><br>
<div></div><ul><li>
High school graduate or GED equivalent</li><li><b>
Medical Assistant</b>: must be certified by the <i>American Association of Medical Assistants</i> or as a <b>Registered Medial Assistant</b> by the <i>American Medical Technologists.
</i></li><li>At least 1 year experience working as a Medical Assistant in a clinical or medical office environment</li><li>
Knowledge of medical terminology and medications</li><li>
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Ability to adhere to daily schedules and duties</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring and compassion</li><li>
Must have reliable internet connection (Satellite and 5G connections are not acceptable)</li></ul><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</div><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Medication Refill role</b> is <b>$17.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req No. 5174</div><div></div><div><br>
#INDNONC</div></div>

Certified Medical Assistant | Remote | $17/hour | Starts 4/9/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><br>
<div></div><ul><li>
Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.</li><li>
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.</li><li>
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.</li><li>
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.</li><li>
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.</li><li>
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.</li><li>
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.</li><li>
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.</li></ul><div><br>
</div><div><b>How to thrive when working at home:</b><br>
<br>
<b>Safety</b><br>
o Choose a consistent work area/office<br>
o Make your area physically safe<br>
o Stay organized<br>
o Personalize your desk!<br>
<b>Security</b><br>
o Privacy matters<br>
o Keep it quiet - remember, we are dealing with patients!<br>
o Protect your computer<br>
<b>Support</b><br>
o Communicate<br>
o We coach and focus on your performance<br>
o Quality matters<br>
<b>Success</b><br>
o Get ready for work!<br>
o Prepare yourself mentally<br>
o Use your resources<br>
o On your break, get outside once in a while</div><div></div><div><b><br>
Why Carenet?</b><br>
<br>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.</div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><ul><li>
Minimum of High School Diploma or GED</li><li>
1 - 3 years experience in a retail pharmacy</li><li>
Extensive knowledge of the Medicare Part D, particularly the pharmacy record review, claims, billing and reimbursement rules</li><li>
Working knowledge of HIPAA Privacy and Security Rules and CMS security requirements</li><li>
Working knowledge of Medicare Part B and Part D coverage guidelines and payment methodologies</li><li>
Preferred Education, Experience &amp; Skills Bilingual, National Certification,</li></ul><div>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</div><div></div><div><br>
Req no: 5228</div><div>
#INDNONC</div><div></div><div><br>
#INDNONC</div></div>

Certified Pharmacy Technician | $17/hour | Starts 05/07/26

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><br>
<div></div><ul><li>
Receive and respond to prescription refill requests through various communication channels, including phone, email, fax, and Telephone Encounter.</li><li>
Verify the validity and accuracy of prescription refill requests received, ensuring compliance with regulatory guidelines.</li><li>
Prepare and dispense prescription refills accurately and efficiently, following established organizational protocols and procedures.</li><li>
Demonstrate exceptional customer service skills when interacting with internal and external stakeholders, providing clear and comprehensive information.</li><li>
Compile and analyze data to track key performance indicators related to prescription refill processing, presenting findings to departmental leadership, and identifying trends.</li><li>
Adhere to assigned schedules and quality metrics, maintaining productivity and efficiency in prescription refill processing.</li><li>
Provide administrative support to clinical staff and managers for special projects, studies, and reports related to medication refill programs.</li><li>
Collaborate with interdisciplinary teams to optimize workflow efficiency and enhance patient care outcomes.</li></ul><div><br>
</div><div><b>Why Carenet?</b></div><div></div><div><br>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.</div><div></div><div><b><br>
How to thrive when working at home:</b></div><div></div><ul><li><b><br>
Safety</b><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b><br>
<ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><br>
<div></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><br>
<div></div><ul><li>
High school graduate or GED equivalent</li><li><b>
Medical Assistant</b>: must be certified by the <i>American Association of Medical Assistants</i> or as a <b>Registered Medial Assistant</b> by the <i>American Medical Technologists.
</i></li><li>At least 1 year experience working as a Medical Assistant in a clinical or medical office environment</li><li>
Knowledge of medical terminology and medications</li><li>
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Ability to adhere to daily schedules and duties</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring and compassion</li><li>
Must have reliable internet connection (Satellite and 5G connections are not acceptable)</li></ul><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</div><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Medication Refill role</b> is <b>$17.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req No. 5226</div><div></div><div><br>
#INDNONC</div></div>

Certified Medical Assistant | Remote | $17/hour | Starts 05/07/26

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