member service representative ii

Latino Community Credit Union

<div>Description:

LCCU is hiring!
Your Contribution:
The Member Service Representative II (MSR II) provides quality, front line service to members, including account opening, maintenance functions, and providing basic loan information. The MSR II performs a wide range of duties, possesses ample product knowledge, and assists members with a variety of services. Additionally, the MSR II interviews members to obtain information, and proposes appropriate financial solutions. Performs Teller I duties approximately 50% of the time. The MSR II supports efforts to create fully engaged financial relationships with members in accordance with the business strategy.
As a vital member of the LCCU team, your responsibilities include the following:
Member Service &amp; Sales: Provides a positive member experience by providing quality service in the establishment of new memberships, opening accounts, and offering solutions based on member needs to create fully engaged financial relationships with members.<ul><li>
Greets and welcomes members in a courteous and professional manner, providing prompt, accurate, and efficient service.</li><li>
Has ample knowledge of credit union products and services and is able to educate members.</li><li>
Identifies needs, recommends solutions, and offers appropriate LCCU products.</li><li>
Learns and applies LCCU service model concepts consistently in interactions with members.</li><li>
Promotes deposit products based on needs identified.</li><li>
Maintains comprehensive knowledge of all credit union products and services, including deposit accounts, loans and promotional products and services.</li></ul>
Account Opening &amp; Maintenance: Accurately establishes new membership, opens accounts, resolves member issues, and any other member requests according to credit union policies and procedures.<ul><li>
Handles establishment of new memberships, opens accounts, and processes changes in accounts.</li><li>
Handles a wide range of transactions, including account transfers, wire transfers, payments, etc.</li><li>
Promptly researches and resolves account problems, checking reconciliations, errors in transactions, and any other issues presented by the membership.</li><li>
Supports members in identifying disputes, fraud or errors in transactions, completes corresponding paperwork and procedures to resolve the issue.</li><li>
Assists members with requests such as ordering new cards, issues with online access, account closures, and transfers.</li><li>
Performs account maintenance, including changes in account type, contact information, name, and ownership.</li><li>
Performs ATM/debit card maintenance, including lost/stolen, change of status of ATM/debit card, name changes, transfer of cards, and reissues.</li><li>
Assists with member requests in person and over the phone, and directs calls as needed.</li><li>
Processes ITIN applications and changes, receives authorization for ITIN application submission, updates member files and contacts member when ITIN arrives.</li><li>
Maintains working knowledge on all related policies and procedures, rules and regulations for the teller and member service areas, including account opening and robbery procedures.</li></ul>
Administration: Complete full range of member-related administrative procedures, including retention of records.<ul><li>
Stays up-to-date and proficient in member service areas including changes in processes and systems.</li><li>
May guide/coordinate overall member flow and may train new employees.</li><li>
Performs Teller I duties when needed.</li><li>
Maintains records, files paperwork, scans documents, and performs other clerical duties as needed.</li><li>
Complies with Balancing Standards and Teller Performance Standards.</li><li>
Participates in community events.</li><li>
Performs other duties as assigned.</li><li>
Moves to and changes branches within the region as required.</li><li>
Completes required training.</li></ul>
Bank Secrecy Act Job Duties and Responsibilities:<ul><li>
Complete required CTR procedures and reporting on all cash transactions over $10,000.</li><li>
Recognize and report suspicious practices as required.</li><li>
Report all structured member transactions and Suspicious Activity Report (SAR) as required.</li><li>
Successfully complete required annual compliance training courses (BSA/Identity Theft).</li></ul>
Requirements:

Curious about joining our LCCU team? Here&rsquo;s what you&rsquo;ll need to bring along:<ul><li>
High School diploma or GED equivalent; 2 years&rsquo; related/office experience preferred.</li><li>
Ability to accurately count, handle cash, calculate figures and amounts such as discounts and interest.</li><li>
Ability to proactively solve problems and propose appropriate solutions to members.</li><li>
Aptitude for building relationships, and quality member service and sales.</li><li>
Ability to demonstrate knowledge and promote the credit union and its products and services.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to perform efficiently in a fast-paced, multi-task environment.</li><li>
Ability to maintain professional demeanor in interactions with members and colleagues.</li><li>
Excellent verbal and written communication skills in English and Spanish.</li><li>
Proficiency in Microsoft Office and other computer software, including email functions.</li><li>
Ability to stand for extended periods of time and lift up to 35 pounds in coin or currency.</li></ul>
LCCU is the perfect fit for you if:<ul><li>
You are motivated to learn and grow into the best version of your professional and personal self.</li><li>
Your core values resonate with pursuing meaningful results to make a positive difference in your community.</li><li>
You thrive in an environment with team members who work from the heart. With employees from 20 different countries, we are a fun and multicultural team that comes together to embrace and learn from our differences. Organizational initiatives are constant.</li></ul>
What does LCCU have to offer you?
We provide a challenging and friendly work environment as well as a competitive salary and benefits package, including an employer-paid medical insurance plan, 401(k) plan (with a substantial company match), employer-paid life and disability plan, and generous paid time off to maintain a healthy work/life balance.
We foster a culture that incites creativity, encourages collaboration, and provides the opportunity for our employees to be their best and build their careers. Don&rsquo;t wait! Come and experience the purpose that comes with being part of the movement towards a stronger, more inclusive community.
Apply Now!
To learn more about Latino Community Credit Union visit our webpage, www.latinoccu.org, and to view available opportunities, please visit the Careers section.
Latino Community Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</div>

Bilingual Member Service Representative II (Greensboro)

Community 1st Credit Union

<div>Are you ready to dive into the world of finance with a dynamic and a member-centric team at Community 1st Credit Union? As a Financial Service Representative II/Branch Support based out of the Chariton location, you'll be at the forefront of providing top-notch service to our members. Imagine the thrill of assisting our members with their financial needs and being the go-to person for all their inquiries. This position will be located at our Chariton location while also providing support to other local C1st locations.
Benefits package includes: Medical, Vision, Dental, Flexible Spending Account, Education Reimbursement, Life Insurance, PTO, Paid Volunteer Time, Sick Time, and an amazing 401K plan (10% company contribution). C1st is proud to consistently be rated as a Top Workplace in Iowa.<h3 class="jobSectionHeader">
A DAY IN THE LIFE</h3>
As a Financial Service Representative II/Branch Support at Community 1st Credit Union, your day-to-day will be filled with engaging tasks. You will greet members with a friendly smile, handle financial transactions accurately, and assist with account inquiries. Your role will involve promoting our various financial products and services, ensuring that our members' needs are met promptly and efficiently.
You'll have the opportunity to learn and grow as you shadow experienced team members, gaining valuable insights into the world of banking. Your enthusiasm for helping others and your commitment to excellence will be key in providing top-notch service every day.
<h3 class="jobSectionHeader">SKILLS/EXPERIENCE TO BE A SUCCESS</h3>
To excel as a Financial Service Representative II/Branch Support, you'll need a combination of key skills and knowledge. Proficiency in using Credit Union software and tools is essential for handling transactions accurately and efficiently. Strong communication skills are a must-have as you interact with members daily, addressing their inquiries and providing exceptional service.
Attention to detail is crucial for processing financial transactions with precision and ensuring accuracy in all documentation. The ability to work effectively in a fast-paced environment and collaborate with team members will help you thrive in this role. A passion for learning and adapting to new technologies in the financial industry will set you apart as a valuable member of our team.
APPLY NOW
At C1st, employees are not only encouraged to get involved in their communities - but they are also actively supported, as C1st offers paid volunteer time for all employees. If you're looking to join a team that makes a difference both at work and in the community, C1st is the place for you.
Join us in making a difference in our members' financial journeys. Apply now for this exciting opportunity.</div>

Financial Service Representative II/Branch Support - Location Flexible

Chief Financial Credit Union

<div>Collections Representative I
(Member Solutions / Customer Service) 
 $18&ndash;$22 per hour 
 Full-Time | Lending Department | Credit Union
Chief Financial Credit Union is seeking a compassionate and solution-focused Collections Representative I to join our team.
This role focuses on early-stage member outreach and support, helping members who are just beginning to fall behind on payments. Our approach to collections is centered on member service, education, and problem-solving &mdash; working with members to find solutions and prevent further financial hardship.
If you enjoy helping people, having meaningful conversations, and making a real impact, this is a great opportunity to start or grow your career in financial services.
What You&rsquo;ll Do
Contact members with accounts 11&ndash;29 days past due to assist with bringing loans current
Work with members to identify payment solutions and repayment options
Handle returned payments and checks, ensuring timely follow-up and resolution
Contact members experiencing first-payment defaults and help resolve issues early
Review accounts for loan maturity and payment accuracy
Maintain accurate records of all member interactions and account activity
Collaborate with internal departments to resolve account-related issues
Follow all credit union policies, procedures, and regulatory requirements
A Member-First Approach to Collections
At Chief Financial Credit Union, we take a service-driven approach to collections.
This role is not about high-pressure tactics &mdash; it&rsquo;s about:
Helping members understand their options 
Providing guidance during financial challenges 
Building trust through respectful, professional communication 
Creating positive outcomes for both the member and the Credit Union
What We&rsquo;re Looking For
Strong customer service and communication skills
Ability to handle sensitive conversations with empathy and professionalism
Problem-solving mindset with attention to detail
Ability to manage multiple accounts and follow up consistently
Professional, reliable, and team-oriented attitude
Preferred Experience
Customer service, call center, or collections experience
Banking, credit union, or financial services experience
Experience handling payments, account issues, or difficult conversations
Great Opportunity for Customer Service Professionals
This role is a great fit for candidates with experience in:
Customer service or call center roles
Retail or hospitality environments
Cash handling or payment-related positions
Sales or customer-facing roles
Many successful Collections team members come from customer service backgrounds and build long-term careers in financial services.
Career Growth Opportunities
This position is an excellent entry point into our Collections team.
Opportunities to advance through our Collections career path with increasing responsibility and pay.
Team members may grow into roles such as:
Collections Representative II
Senior Collections Specialist
Collections Leadership roles
Compensation &amp; Benefits
We offer a competitive compensation and benefits package, including:
 $18&ndash;$22 per hour depending on experience
Medical (BCBSM PPO &amp; HMO options) with employer contribution
Dental insurance with employer contribution
Vision coverage
401(k) with employer match
Generous Paid Time Off
Paid Federal Holidays
Professional development opportunities
Supportive, team-oriented work environment
Make a Meaningful Impact
At Chief Financial Credit Union, our Collections team plays a key role in helping members navigate financial challenges and regain stability.
If you&rsquo;re looking for a role where you can help people, build valuable skills, and grow your career, apply today.
Keywords: 
Collections Representative, Customer Service Representative, Call Center, Member Solutions, Financial Services, Account Resolution, Payment Plans, Banking, Credit Union</div>

Collection Representative I

Piedmont Healthcare

<div>Overview:

This position is located at our Summerville campus located in the west Augusta area.
Responsibilities: The Patient Care Tech II will be responsible for assisting in meeting patient needs for all age groups (neonates, infant, children, adolescent, adult, and geriatric) in the areas of comfort, activities of daily living, clinical procedures as delineated, transporting and safety needs, and obtaining blood samples from patients according to established procedures and protocols. The Patient Care Tech II will communicate with team members in a timely manner about his/her observations of the patient's progress, needs and problems. Maintains established departmental/hospital policies, procedures, objectives, Performance Improvement and Patient Safety, and infection control. Works as a member of a unit based, multidisciplinary patient care team. Embraces shared governance nursing organizational principals by being informed of nursing councils' activities so that outcome, goals and objectives of nursing are achieved.Accountability will be monitored through direct observations; achievement of team service goals including satisfaction, quality, and financial outcomes; and performance improvement activities. The provision of nursing care will be provided in an environment that embraces maximum participation by the staff.Demonstrates population-specific competencies (e.g. age-specific, cultural sensitivity, patient-centered communication) in performance of role. Qualifications: Education<ul><li>
H.S. Diploma or General Education Degree (GED) Required
</li><li>Related post-high school education . (Examples: Unit Clerk, Medical Secretary, etc. or related course work.) Preferred
</li></ul>Work Experience<ul><li>
1 year full-time experience performing phlebotomy functions at Phlebotomy I or II level or phlebotomy competence or certification . Will also consider experience in other allied health professions requiring phlebotomy skills such as: LPHI or II, Paramedic, EMT or Certified Medical Assistant. Experience dealing with public demonstrating excellent customer service skills Required
</li><li>1 year experience direct care/lab Preferred
</li><li>Direct Patient care experience such as Nursing Assistant, Dietetics Representative, Physical Therapy Aide, Phlebotomist, EKG Technician, etc. desired Preferred
</li></ul>Licenses and Certifications<ul><li>
BCLS - Basic Life Support Upon Hire Required
</li><li>CNA - Certified Nursing Assistant Preferred
</li><li>CPT - Phlebotomy Technician Certification Preferred
</li></ul>Business Unit : Company Name: Piedmont Augusta Hospital</div>

Patient Care Tech 2 - MedSurg, PT, Nights - Summerville

Sierra Central Credit Union

<div>Description:

Summary
Takes a team role in the department to maintain a positive working environment and provides exceptional member service experience while minimizing losses and errors. Use judgment and knowledge based on training to interpret policies and procedures. 
Essential Functions
1. Working time is spent as follows:
 a. 90% of total working time is spent on the phone using the following equipment:
 i. Headset
 ii. Computer
 iii. Printer
 b. 10% of total working time is spent:
 i. Researching member questions.
 ii. Preparing and mailing member correspondence.
2. Maintains a high standard of member service in the department and takes ownership of work.
3. Maintains a high level of productivity in the department.
4. Practices proactive cross-selling.
5. Be knowledgeable in Sierra Central Product and Services.
6. Be knowledgeable and adheres to policies, procedures and security controls.
7. Processes member requests and makes adjustments to accounts when necessary.
8. Engage in ongoing training.
9. Contribute to regularly scheduled department meetings and team efficiency.
10. Utilize tact and experience-based knowledge to resolve member complaints and explain specific policies and procedures.
11. Practice proper security and processing controls for negotiable items.
12. Responsible for timely processing of mail, email action requests and inter-office courier bags.
13. Ensure that all mailed information is complete and in accordance with established policies and procedures while proper records are accurately maintained.
14. Actively listen to member requests or concerns and provide solutions.
15. Must handle a minimum of 75 calls per day, with an average &ldquo;wrap-up&rdquo; time of 45 seconds or less.
16. Adhere to the Call Evaluation form at a 90% or better score.
17. Must be able to adhere to a flexible schedule, including nights and weekends.
18. Perform other duties as assigned by supervisor
Requirements:

Required Skills and Abilities
1. Skilled at professional communication both verbal and written at all times.
2. Ability to work well under pressure with high call volumes
3. Must demonstrate proficiency in all current Call Center programs, such as but not limited to:<ul><li>
DNA or current Core System</li><li>
Talk Desk or current Phone System</li><li>
Chat On-Line</li><li>
Visa On-Line</li><li>
Zelle</li><li>
Payment by phone portal</li><li>
Architect</li><li>
Card Valet</li><li>
Mobile Banking</li><li>
Client Central</li><li>
Experian</li><li>
Paylocity</li></ul>
4. Excellent telephone etiquette.
5. Professional communication skills both verbal and written.
6. Accuracy with numbers.
7. Detail-orientated.
8. Proven ability to work effectively and cooperatively with public and co-workers.
Education and Experience
1. High school diploma or equivalent.
2. Has successfully completed requirements of Call Center Representative I.
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Prolonged periods of sitting at a desk and working on a computer &ndash; 7 to 8 hours per day.</li><li>
Light lifting, carrying, pushing and/or pulling objects up to 25 lbs.</li><li>
Intermittent walking and bending.</li><li>
General office environment: works generally at a desk in a well-lighted, air-conditioned cubicle/office, with moderate noise levels.</li></ul>
Work Location 
This is an on-site position at our Corporate Headquarters in Yuba City, CA. Remote work not available.
Compensation Range
The company anticipates offering an hourly range between $20.09 and $28.75 for this position at the time of hire. This range includes base salary (or hourly wages) and does not include possible overtime for non-exempt employees or any applicable performance-based incentives or commissions.
Annual Merit Increase
Employees are eligible for a discretionary yearly merit-based salary adjustment, based on individual performance and company results.
Comprehensive Benefits Package
We provide a robust benefits package designed to support your health, financial security, and work-life balance including:<ul><li>
Medical, Dental &amp; Vision Insurance options</li><li>
Voluntary Lines including hospital indemnity, accident, and critical illness policies</li><li>
Company Paid HRA (with enrollment in certain health plans)</li><li>
Company Paid Basic Term Life Insurance
<ul><li>Coverage at 2&times; annual base salary, up to a maximum of $500,000 for full-time employees</li>
<li>$25,000 for part-time employees</li>
</ul></li><li>Company Paid Long-Term Disability Insurance for Full-Time Employees</li><li>
Company Paid Telehealth Services Membership (Teladoc)</li><li>
Company Paid Employee Assistance Program (EAP)</li><li>
401(k) Retirement Plan
<ul><li>Employer-funded safe harbor contribution of 3% of employee's eligible earnings</li>
<li>Discretionary employer match on employee contributions</li>
</ul></li><li>Flexible Spending Accounts
<ul><li>HSA</li>
<li>Medical FSA</li>
<li>Dependent Care FSA</li>
<li>Limited Purpose FSA</li>
</ul></li><li>Paid Time Off
<ul><li>Vacation accruals based on status and tenure within company</li>
<li>12 sick days accrued annually for full-time employees</li>
<li>1 hour for every 30 hours worked for part-time employees</li>
<li>11 paid holidays (eligible after 90 days of employment)</li>
</ul></li><li>Travel Expense Reimbursement
<ul><li>All necessary and work-related travel expenses will be reimbursed in accordance with company policy</li>
</ul></li></ul>The preceding list of duties does not include all tasks and responsibilities that may be required with this position. Additional tasks may be assigned, as departmental and operational needs require.</div>

Call Center Representative I-IV - (On-site Yuba City, CA)

<div>Description:

We are seeking a reliable and customer-focused individual to join our team as a Financial Services Associate I-IV. In this role, you will be responsible for providing exceptional customer service, processing transactions accurately, and promoting our products and services to customers.
Summary:
Provide accurate, prompt and professional member service while promoting credit union services. Actively participate in the branch efforts to meet or exceed assigned production goals.
Responsibilities:<ul><li>Greeting customers and assisting them with their banking needs</li><li>Processing deposits, withdrawals, and other transactions accurately and efficiently</li><li>Balancing cash drawers and reconciling discrepancies</li><li>Cross-selling bank products and services to customers</li><li>Inputting new account/loan applicant requests</li><li>Assisting customers with account inquiries and problem resolution in a professional manner</li><li>Adhering to bank procedures and security protocols to ensure the safety of customer transactions</li><li>Willing to travel and work at other branches as business needs dictate, sometimes on short notice.</li></ul>
Requirements:

Qualifications:<ul><li>High school diploma or equivalent</li><li>Previous customer service experience preferred</li><li>Comfortable doing sales and cold-calling</li><li>Strong communication and interpersonal skills</li><li>Ability to work efficiently in a fast-paced environment</li><li>Attention to detail and accuracy in handling transactions</li><li>Knowledge of banking products and services is a plus</li><li>Must pass background check</li></ul>
Compensation Range
The company anticipates offering an annual salary between $20.09 and $28.16 for this position at the time of hire. This range includes base salary (or hourly wages) and does not include possible overtime for non-exempt employees or any applicable performance-based incentives or commissions.
Financial Service Associate I - $20.09 - $20.59 - No banking to less than 3 years of banking/financial institution experience. Cash handling and customer service preferred.
Financial Service Associate II - $21.00 - $22.57 - Three years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one year experience as Financial Service Associate preferred.
Financial Service Associate III - $23.60 - $25.46 - Four years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
Financial Service Associate IV - $25.00 - $28.16 - Four plus years credit union/financial institution experience with strong foundation in member service, cross-selling, and loan processes with one-year experience as Financial Service Representative preferred.
Annual Merit Increase
Employees are eligible for a discretionary yearly merit-based salary adjustment, based on individual performance and company results.
Comprehensive Benefits Package:
We provide a robust benefits package designed to support your health, financial security, and work-life balance including:<ul><li>
Medical, Dental &amp; Vision Insurance options</li><li>
Voluntary Lines including hospital indemnity, accident, and critical illness policies</li><li>
Company Paid HRA (with enrollment in certain health plans)</li><li>
Company Paid Basic Term Life Insurance
<ul><li>Coverage at 2&times; annual base salary, up to a maximum of $500,000 for full-time employees</li>
<li>$25,000 for part-time employees</li>
</ul></li><li>Company Paid Long-Term Disability Insurance for Full-Time Employees</li><li>
Company Paid Telehealth Services Membership (Teladoc)</li><li>
Company Paid Employee Assistance Program (EAP)</li><li>
401(k) Retirement Plan
<ul><li>Employer-funded safe harbor contribution of 3% of employee's eligible earnings</li>
<li>Discretionary employer match on employee contributions</li>
</ul></li><li>Flexible Spending Accounts
<ul><li>HSA</li>
<li>Medical FSA</li>
<li>Dependent Care FSA</li>
<li>Limited Purpose FSA</li>
</ul></li><li>Paid Time Off
<ul><li>Vacation accruals based on status and tenure within company</li>
<li>12 sick days accrued annually for full-time employees</li>
<li>1 hour for every 30 hours worked for part-time employees</li>
<li>11 paid holidays (eligible after 90 days of employment)</li>
</ul></li><li>Travel Expense Reimbursement
<ul><li>All necessary and work-related travel expenses will be reimbursed in accordance with company policy</li>
</ul></li></ul>If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We offer a competitive salary, benefits package, and opportunities for career growth within our organization. We look forward to receiving your application and potentially welcoming you to our team as a Financial Services Associate I - IV. Thank you for considering this employment opportunity.</div>

Financial Services Associate I - IV

Dana-Farber Cancer Institute

<div><div><div><div>Job Ref:</div><div>
JR-3032</div></div> 
<div><div>Location:</div><div>
450 Brookline Ave, BOSTON, MA 02215</div> 
</div>
<div><div>Category:</div><div>
Administration Support/Customer Service</div></div> 
<div><div>Employment Type:</div><div>
Full time</div></div> 
<div><div>Work Location:</div><div>
Hybrid: 2-3 days onsite/week</div></div> 
<div></div><div><div>Salary/Pay Rate:</div><div>
$56,310.00 - $69,930.00 per year</div>
</div></div>Overview
<div><div>Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute&rsquo;s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.<div> 
Primary Duties and Responsibilities:</div><div><div><div><div><div><div><div><div><div>
Under moderate supervision, will perform the following: 
1. Provide administrative support for Directors, department managers, clinicians, and/or faculty. 
2. Perform administrative duties that may include, but not limited to, answering phones, maintaining office supplies, incoming and outgoing mail management, managing resource calendars, and submitting work orders for maintenance issues. 
3. Manage meeting planning and schedules for individuals and teams within assigned department group. 
4. May liaise between patient and clinical staff to provide scheduling support. 
5. Draft communications for members of the department or individuals that the position is supporting for review. 
6. May be responsible for data entry. 
7. Provide email and phone communication with internal and external teams or collaborators. 
8. May serve as onsite representative for external groups, visitors, or collaborators. 
9. Prepare general correspondence, letters of recommendation, Excel spreadsheets, presentation preparation and editing. 
10. Financial responsibilities including P-Card charge review and reconciliation, expense report processing, vendor payments, invoice creation or general office supply ordering. 
11. Coordinate travel arrangements as required/needed by department staff. 
12. Expected to identify and escalate areas of need regarding workflows to supervisors. 
13. May participate in training and onboarding new staff. 
14. Maintain high level of professionalism, discretion, and confidentiality regarding a variety of highly sensitive topics. 
15. Other duties as assigned.
Knowledge, Skills and Abilities:<ul><li>Strong written and oral communication skills.</li><li>Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, and Adobe.</li><li>Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.</li><li>Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.</li><li>Excellent ability to organize, multi-task, prioritize, and follow-through.</li></ul>
Minimum Job Qualifications:
Minimum Education: 
High school diploma required. Bachelor&rsquo;s degree preferred. 
 
Minimum Experience: 
3 years of relevant experience.
Supervisory Responsibilities:
None
Patient Contact:
Yes, may have patient contact</div></div></div></div></div></div></div></div></div>
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to .
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
<h3 class="jobSectionHeader">EEO Poster</h3>
.
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate&rsquo;s relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).
$56,310.00 - $69,930.00</div></div></div>

Administrative Specialist - BMT and Leukemia

Search 10000+ Member service representative ii jobs near you this May. New roles added regularly across leading industries. Apply today.