member service representative

IRON COUNTY COMMUNITY CREDIT UNION

<p><b>Job Overview</b><br/>We are seeking an energetic and dedicated Member Service Representative to join our dynamic team! In this vital role, you will serve as the first point of contact for members, providing exceptional customer service while handling a variety of financial transactions and inquiries. Your enthusiasm and proactive approach will help foster strong member relationships, promote financial products, and ensure smooth daily operations. This position offers a fantastic opportunity to develop your skills in banking, sales, and customer relationship management within a supportive environment committed to your growth.</p><p><b>Duties</b></p><ul><li>Greet members warmly and assist with their banking needs in person or via phone, ensuring a positive experience</li><li>Process a wide range of financial transactions including deposits, withdrawals, cash handling, and account inquiries with accuracy and efficiency</li><li>Promote financial products and services such as loans, savings accounts, or credit options to meet members&rsquo; needs</li><li>Detect and prevent potential fraud by monitoring account activity and adhering to security protocols</li><li>Manage member accounts using financial software systems, ensuring all data is accurate and up-to-date</li><li>Maintain excellent relationship management by addressing member questions promptly and professionally while fostering trust and loyalty</li></ul><p><b>Requirements</b></p><ul><li>Experience in customer service, retail math, or financial sales is preferred</li><li>Interest in banking operations including cash management, debits &amp; credits, cashiering, and basic math skills</li><li>Ability to handle cash accurately and perform cash handling duties confidently</li><li>Excellent communication skills with a proactive attitude towards relationship management</li><li>Attention to detail to ensure compliance with fraud prevention measures and security protocols</li><li>High school diploma or equivalent required; additional training in finance or banking is a plus</li></ul><p>Join us as a Member Service Representative and become an integral part of a vibrant team dedicated to delivering outstanding service while advancing your career in the financial industry!</p><p>Pay: From $16.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Bereavement leave</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Member Service Representative

Horizon Credit Union

<div>Description:
<p><b>
YOUR PATH. OUR PURPOSE.</b></p><p>
At Horizon Credit Union, this is more than just a job. It's a place where you can grow, make a difference and feel connected to your work and community. We're committed to providing you with the tools and resources to build a fulfilling career with a good work-life balance. Join us to thrive, do your best work and help create positive change in your community.</p><p><b>
COMPENSATION</b></p><p>
Full-Time</p><p>
Non-Exempt</p><p>
$18.00-$24.30/hourly</p><ul><li>This figure shown represents the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate&rsquo;s experience, education and skill level.</li></ul><p><b>
BENEFITS</b></p><p>
Our goal is that you feel successful, supported, and balanced in all aspects of your life! To assist with this we offer:</p><ul><li>
Medical, Dental &amp; Vision Insurance for full-time and reduced full-time employees and their families</li><li>
Telemedicine for part-time employees</li><li>
Paid Group Life and Disability Insurance</li><li>
Employee Assistance Program</li><li>
Tuition Reimbursement Program</li><li>
401K Retirement Savings</li><li>
Employer 401K Retirement Contributions &amp; Matching upon eligibility</li><li>
Discretionary Annual Incentive Bonus based on eligibility criteria</li><li>
Paid Time Off per Full Calendar Year:</li><li>
10 hours of PTO per month (prorated for reduced full-time and part-time)</li><li>
Paid Birthday Holiday</li><li>
Paid Wellness Days</li><li>
Up to 24 hours of Paid Volunteer Time annually</li><li>
11 Paid Holidays</li><li>
And More!</li></ul>
Requirements:
<p><b>
Education &amp; Experience</b></p><p>
High school diploma or general education degree (GED); six months related experience and/or training; or equivalent combination of education and experience.</p><p><b>
RESPONSIBILITIES OF THE MEMBER SERVICE REPRESENTATIVE</b></p><p><b><i>
Member Service</i></b></p><ul><li>
Process member transactions while creating a positive member experience</li><li>
Consistently balance checks and cash drawer</li><li>
Receive consumer loans, home loans, and other payments, and ensure accuracy when posting to the computer</li><li>
Add basic accounts including certificates of deposit, money markets and share accounts to an existing membership</li><li>
Post IRA and HSA contributions and withdrawals as needed to serve members</li></ul><p><b><i>
Service Selling</i></b></p><ul><li>
Promote, explain, issue, and cross-sell other credit union services such as electronic services, debit and credit cards, and new deposit and loan accounts</li><li>
Referrals to our partners in our Mortgage Department and Horizon Retirement and Investment (HRI)</li></ul><p><b><i>
Technical Skills</i></b></p><ul><li>
Maintain an up-to-date and comprehensive knowledge of all credit union products and services that are handled or promoted by tellers</li><li>
Maintain an up-to-date and comprehensive knowledge of all related policies, procedures, and rules and regulations, including robbery procedures</li></ul><p><b>
ABOUT HORIZON CREDIT UNION</b></p><p>
Founded in Spokane, Washington in 1947, we built our foundation on community outreach and meaningful connections with our members and neighbors. Over the years, we&rsquo;ve expanded across Washington, Idaho, Montana and eastern Oregon. We are equally proud that as we have grown, our commitment to our communities and members has remained strong and steadfast along the way.</p><p>
Let Horizon Credit Union help you reach your goals. Apply now to start your journey.</p><ul><li><b>The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.</b></li></ul></div>

Michigan First Credit Union

<div>Location : Address: 27000 Evergreen Location : City: Lathrup Village Location : Postal Code: 48076 Responsibilities:
<div><b>
Member Service Center Representative &ndash; 365 Live Call Center</b></div><div></div><div><b><br>
Schedule:</b> Five days per week, 8 hours per day. The two days off per week will include either Saturday or Sunday, and the other will be during the work week.</div><div></div><div><b><br>
Available Shifts:</b></div><ul><li>
8am-5pm</li><li>
9am-6pm</li><li>
10am-7pm</li><li>
12p-9pm</li></ul><div><b>
Pay: </b><b>This position has a starting pay of $18.00+/hour, based on experience.</b></div><div></div><div><b><br>
Summary:</b></div><div></div><div><br>
Charismatic. Friendly. Problem solver. Team player. Does this sound like you? If so, we&rsquo;ve got the perfect position for you in our Call Center.</div><div><br>
Become a part of 365 Live, our 24-hour Call Center. As a Member Service Center Representative at Michigan First Credit Union, you&rsquo;ll be challenged to deliver five-star service while building relationships with our members. We&rsquo;re a family here, so outstanding teamwork is a must. Our number one goal is to make our members feel like they can call us for anything, anytime, and they&rsquo;ll be able to hang up the phone feeling confident and satisfied.</div><div></div><div><b><br>
What You&rsquo;ll Do:</b></div><ul><li><div>
Deliver stellar service to credit union members. No slackers here!</div></li><li><div>
Serve as a face (well, voice!) for our brand. Happy, confident, positive &ndash; that&rsquo;s who we are.</div></li><li><div>
Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. You&rsquo;ll need to be able to pinpoint a member&rsquo;s issue and talk them through the solution &ndash; whether it&rsquo;s a problem with online banking, account information, or just a general inquiry. You may even take some loan applications!</div></li><li><div>
Follow through. If you can deliver on promises and make sure all details are covered, you&rsquo;ll LOVE it here at Michigan First!</div></li></ul>
Qualifications:
<div><b>
What We Are Looking For:</b></div><ul><li>
Outgoing, personable candidates. You must truly love people to work here.</li><li>
Team members to work one of three shifts &ndash; we have opportunities around the clock!</li><li>
Previous retail/customer service experience.</li><li>
Call Center and/or financial institution experience is a plus.</li><li>
Strong computer skills. You&rsquo;ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!</li><li>
Education. You&rsquo;ll have to be able to learn our processes, products, and services quickly and thoroughly. That&rsquo;s what we&rsquo;re here for, after all! You&rsquo;ll need a high school diploma/GED. An Associate&rsquo;s degree in business or a related field is a plus!</li></ul>
Who We Are:
<div>
Michigan First Credit Union was founded 100 years ago (1926) by educators and delivers world-class service to more than 160,000+ members at our branches throughout the State of Michigan, and we&rsquo;re still growing! We offer financial solutions for every life stage and seek to positively transform our members&rsquo; lives through personalized service that meets their unique needs.</div><div></div><div><br>
Simply put, Michigan First Credit Union&rsquo;s sole mission is to provide the highest quality member experience. Working here, you&rsquo;ll get to participate in a strong culture, centered around service, professionalism, and growth.</div><div></div><div><b><br>
Michigan First highlights:</b></div><ul><li>
500+ team members</li><li>
32 locations spanning Grand Rapids, Jackson, Lansing, Muskegon and throughout Metro Detroit</li><li>
Industry leader in community support and charitable giving through the Michigan First Foundation</li><li>
Member Services Call Center operates 24/7/365</li><li>
Over $1.5 Billion in assets</li></ul><div></div><div><b><br>
Awards Michigan First Credit Union has been the proud recipient of:</b></div><ul><li>
2025 Best &amp; Brightest in the Nation</li><li>
2025 Best &amp; Brightest in Metro Detroit</li><li>
2025 Best &amp; Brightest in West Michigan</li><li>
2025 Best Credit Unions to Work For</li><li>
2025 Crain&rsquo;s Cool Places to Work in southeast Michigan</li><li>
2025 Detroit Free Press Top Workplaces</li><li>
2025 Financial Services Top Workplaces</li><li>
2025 Fall Culture Excellence Top Workplaces</li><li>
2024 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level</li><li>
2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)</li></ul><div><b><br>
Benefits and perks of joining our award-winning team include:</b></div><ul><li>
Very competitive pay</li><li>
Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance</li><li>
401(k) - 100% match up to 5% deferral</li><li>
Tuition reimbursement for both Undergraduate and Graduate degree program</li><li>
Access to a complimentary concierge service that assists with nearly any item on your to-do list</li><li>
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms</li><li>
Wellness initiatives and events throughout the year to help team members stay healthy</li><li>
Loan discounts for certain secured and unsecured loans and mortgages</li><li>
Opportunities for pay increases, incentives and profit-sharing, based on performance</li><li>
Onsite subsidized top notch Cafe 26 for team members' use</li><li>
Onsite bowling center</li></ul><div></div><div><br>
Michigan First Credit Union is an Equal Opportunity Employer.</div></div>

TruMark Financial Credit Union

<div><div><div><div><div><div><p><b>TruMark Financial Credit Union</b></p><br>
<div></div>
<div><div><div><b>Job Title:</b> Member Service Representative</div>
<div><div><b>Department:</b><b> </b>Upper Darby Branch</div>
<div><b>Location:</b> 1884 S. State Road Upper Darby, PA, 19082<br>
<b>Employment Type:</b> Full-Time</div>
</div></div><p></p><div><b>Join Our Team and Make a Difference!</b></div>
<div></div><div>Looking for a workplace that values your growth, supports your goals, and makes a real impact? At TruMark Financial, we&rsquo;re not just about banking&mdash;we&rsquo;re about building a better future for our members and our team.</div>
<p></p><div><b>When you join us, you&rsquo;ll enjoy:</b></div>
<div></div><div><b>Flexibility &amp; Balance:</b> We get it&mdash;life is busy. We offer flexible schedules and time off so you can thrive at work and in life.<br>
<b>Opportunities to Grow:</b> From day one, we invest in your career with training, development, and room to advance.<br>
<b>Benefits That Matter:</b> Health, dental, vision, a 401(k) with matching, and even paid time off&mdash;because we care about you.<br>
<b>A Chance to Give Back:</b> Be part of something bigger by helping our members and communities achieve their goals.</div>
<p></p><div><b>What You&rsquo;ll Do</b></div>
<div></div><div>As a <b>Member Service Representative</b>, you&rsquo;ll play a vital role in our members' financial journeys:</div>
<ul><li><b>Provide exceptional customer service:</b> Assist members with their financial needs and answer inquiries about products and services.</li>
<li><b>Process transactions accurately:</b> Handle deposits, withdrawals, and payments while ensuring compliance with policies and procedures.</li>
<li><b>Cross-sell products and services:</b> Educate members on TruMark&rsquo;s offerings and recommend solutions that meet their financial goals.</li>
<li><b>Resolve member issues:</b> Address concerns and find effective resolutions in a timely and professional manner.</li>
<li><b>Maintain operational excellence:</b> Ensure cash drawers are balanced, transactions are completed efficiently, and records are kept organized.</li>
</ul><p></p><div><b>What You Bring to the Table</b></div>
<div></div><div><b>Education:</b> High school diploma or GED required; associate degree in business or a related field preferred.<br>
<b>Experience:</b> 1+ years of experience in customer service, retail, or banking preferred.<br>
<b>Skills:</b> Strong communication, attention to detail, and proficiency in technology. A positive attitude and problem-solving mindset are essential.<br>
<b>Availability:</b> Flexible hours, including evenings and Saturdays, may be required.</div>
<p></p><div><b>What to Expect After You Apply</b></div>
<div></div><div><ul><li><b>Application Review:</b> We&rsquo;ll carefully review your application to ensure it meets the role's qualifications.</li></ul>
<ul><li><b>Phone Screening:</b> If selected, you&rsquo;ll participate in a brief call to discuss your skills and experience.</li></ul>
<ul><li><b>Interview:</b> Shortlisted candidates will be invited for an in-depth interview with our team.</li></ul>
<ul><li><b>Final Decision:</b> After interviews, we&rsquo;ll notify you of the outcome and next steps.</li></ul>
</div>
<div></div><div>We strive to keep you informed throughout the process and appreciate your time and effort!</div>
<p></p><div><b>Ready to Apply?</b></div>
<div></div><div>If you&rsquo;re excited about joining a supportive and mission-driven team, apply now and start your journey with TruMark Financial!</div></div></div></div></div></div></div></div><div></div>

Industrial Credit Union

<div><p>Are you ready to make a meaningful impact on your community while building a fulfilling banking career? Look no further! <b>Industrial Credit Union</b>, located in Bellingham, WA, is now hiring for a <b>full-time Member Service Representative - Teller</b>.</p><p>
We offer this position with <b>competitive pay ranging from $21 to $25 per hour</b>. As a full-time team member, you'll enjoy a comprehensive benefits package, including medical, dental, vision, a 401(k) plan with company match, company-sponsored life insurance, long-term disability insurance (LTD), 3 weeks of paid time off (PTO) that accrues on day 1 and increases based on length of employment, sick leave, 11 paid holidays per year, gift card incentives, and growth opportunities. But that's not all &ndash; we foster a culture of internal advancement with four levels of MSRs, providing opportunities for both increased pay and responsibilities.</p><p>
Join us as a full-time Member Service Representative - Teller and take the first step toward a rewarding career in the financial industry!</p><p></p><p><b><br>
DISCOVER WHO WE ARE</b></p><p>
Industrial Credit Union has been a pillar in Whatcom County for over 80 years. Our commitment to providing affordable financial services reflects our mission to empower members at every stage of their financial journey. In addition to fulfilling the banking needs of our community, our employees embrace our values of accountability, dependability, integrity, and stability. Our success is attributed to our employees' dedication to our philosophy of &quot;people helping people.&quot; This is why we offer competitive pay and benefits as well as a supportive and growth-centered work environment!</p><p></p><p><b><br>
WHAT YOUR DAY ENTAILS</b></p><p>
This financial position works a full-time schedule.</p><p>
Picture yourself as a Member Service Representative - Teller at Industrial Credit Union. Your day involves conducting member service duties, follow-up on member accounts, and making impactful phone calls to our members. You're the primary contact for current and potential members, facilitating financial transactions and offering solutions to meet their needs. Your role extends beyond transactions; you're actively promoting the credit union's mission, vision, and values, building strong relationships within the community. With a customer-focused approach, you're the face of Industrial Credit Union, ensuring a seamless experience for our members while managing various aspects of the teller position.</p><p></p><p><b><br>
OUR IDEAL CANDIDATE</b></p><p>
Ask yourself: Do you have a passion for customer service and working with people? Are you confident in your cash handling or customer service skills? If you answered &quot;yes&quot; to these questions and meet the following requirements, we need you as our Member Service Representative - Teller!</p><ul><li>
High school diploma or equivalent</li><li>
6 months of customer service experience</li><li>
Strong math, clerical, and organizational skills</li><li>
Great problem-solving abilities to identify issues and suggest solutions</li></ul><p>
Having a minimum of 6 months of cash handling or teller experience in a credit union is preferred.</p><p></p><p><b><br>
APPLY NOW!</b></p><p>
Our initial application process is quick, easy, and mobile-friendly. Join us at Industrial Credit Union, where your career growth begins!</p></div>

Member Service Representative - Teller

P1FCU

<div><p>Role</p><p>
To assist members and potential members with their financial transactions, involving paying and receiving cash and other negotiable instruments; explains services, respond to problems, and direct members to the appropriate people.</p><p>
Major Duties and Responsibilities</p><p>
Assumes responsibility for the efficient, effective and accurate performance of teller functions by representing the Credit Union in a courteous and professional manner. Receives share deposits and loan payments. Disburses cash or check withdrawals. Processes cash advances, travelers' checks, cashiers' checks, money orders and wire transfers. Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly.</p><p>
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.</p><p>
Assures that appropriate records are maintained and required reports are prepared.</p><p>
Answers questions and solves problems for members by listening to problems, collecting data, securing answers and reporting results to the inquiring party. Resolves member bookkeeping and checking account problems. Take stop payment orders. Orders checks for members' accounts. Completes appropriate forms for member's needs.</p><p>
Acts as liaison between members and various organizations and departments. Keeps supervisor informed of area activities of any significant problems or concerns.</p><p>
Maintains member account information on computer system and ensures privacy of member account information. Performs file maintenance and account changes as needed.</p><p>
Performs other duties as assigned: including but not limited to drive-up service and night drop functions as assigned. Ensures that work area is clean, secure, and well maintained. Performs related clerical duties and attends meetings as required.</p><p>
Knowledge and Skills</p><p><b>
Experience</b></p><p>
Under one year of similar or preparatory experience.</p><p><b>
Education/Certifications/Licenses</b></p><p>
A high school degree or equivalent</p><p><b>
Interpersonal Skills</b></p><p>
Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.</p><p><b>
Other Skills</b></p><p>
Must have excellent knowledge of P1FCU products and services. Must be familiar with various computer software programs and comfortable with automated technology. Must be able to type, use PC, general office equipment including ten-key calculator and excellent in Excel and Word programs. Excellent organizational and editing skills, communication skills with vendors, staff, members, and general public.</p><p>
ADA Requirements</p><p><b>
Physical Requirements</b></p><p>
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.</p><p><b>
Working Conditions</b></p><p>
Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise.</p><p><b>
Mental and/or Emotional Requirements</b></p><p>
Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace. Must be capable of exercising highest level of discretion on confidential matters.</p><p><b>
This Job Description is not a complete statement of all duties and responsibilities comprising the position.</b></p></div>

Member Service Representative 1

<div><h2 class="jobSectionHeader"><b>Role</b></h2><p>
Responsible for providing excellent member service and maintaining strong professional relationships. Assists members with new loans and products, open accounts, advises of the status of accounts, furnishes information on loans, products, fees and services. Courteously and promptly resolves member questions and problems or properly refers them to appropriate personnel. May advise on more complex products. Very likely to have sales goals.</p><h2 class="jobSectionHeader"><b>
Major Duties and Responsibilities</b></h2><p>
Lending is the primary function in addition to open various new accounts, process necessary information and educate the members as to services/products available as a result. (For example, Visa check card, online banking, ITM's, etc.)</p><p>
Answers questions and solves problems for members by listening to problems, collecting data, securing answers and reporting results to the inquiring party. Resolves member bookkeeping and checking account problems. Takes stop payment orders. Orders checks for member's accounts. Completes appropriate forms for members' needs. May provide notary service.</p><p>
Presents and explains Credit Union services and products to members while identifying cross-sell opportunities and cross-selling services to members.</p><p>
Explain and expedite the opening, closing, transfer, and rollover of IRA certificates.</p><p>
Assist members with opening CDs and educate members as to penalties, earnings, etc.</p><p>
Provide backup to tellers upon request.</p><p>
Set up auto transfers and sign up members for ACH transfers and wires.</p><p>
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</p><h2 class="jobSectionHeader"><b>
Knowledge and Skills</b></h2><p><b>
Experience</b></p><p>
Three to five years of similar or related experience, including preparatory experience. Or demonstration at Loan Officer 1 level of advanced interview skills and 6 months at the Loan Officer 1 level with sufficient number of loans accurately booked.</p><p><b>
Education/Certifications/Licenses</b></p><p>
A high school degree or equivalent</p><p><b>
Interpersonal Skills</b></p><p>
Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.</p><p><b>
Other Skills</b></p><p>
Must have proven track record of selling and servicing loans. Must be familiar with various computer software programs and comfortable with automated technology. Must be able to type, use PC, general office equipment including ten-key calculator and excellent in Excel and Word programs. Excellent organizational and editing skills, communication skills with vendors, staff, members, and general public.</p><h2 class="jobSectionHeader"><b>
ADA Requirements</b></h2><p><b>
Physical Requirements</b></p><p>
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.</p><p><b>
Working Conditions</b></p><p>
Must be able to routinely perform work indoors in climate-controlled private work area with minimal noise.</p><p><b>
Mental and/or Emotional Requirements</b></p><p>
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.</p><p>
confidential matters.</p></div>

Member Service Representative 3

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