member services coordinator

Cyprus Credit Union

<div><div><ul><p><i>Closes 08-Jan-2026 (MST)</i></p><li><i>
Relationship Development</i></li><li><i>
FLSmidth, FLSmidth Drive, Midvale, UT, USA</i></li><li><i>
21.75+DOE</i></li><li><i>
Hourly</i></li><li><i>
Full Time</i></li><li><i>
Health, dental, and vision plans; 401k matching and retirement plans; paid vacation/holidays, tuition reimbursement and more!</i></li></ul><p></p><div><div><p><br>
</p></div></div></div><p></p><div><p><b>We are hiring a Relationship Development Team Coordinator. </b>Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an <b>exciting and respected financial institution </b>that offers<b> opportunities for comradery, professional growth, and advancement?</b> If so, please read on!</p>
<p>
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. To attract and retain quality talent, we offer <b>competitive pay, </b>and <b>comprehensive benefits</b>, provide <b>opportunities for employee advancement</b>, share <b>resources for career development</b>, and <b>encourage a work-hard/play-hard lifestyle</b>. Additionally, we value <b>diversity</b>, <b>volunteering for our communities</b> and taking steps to do our part in <b>reducing our carbon footprint</b>.</p>
<p>
As a <b>Relationship Development Team </b><b>Coordinator,</b> you will be eligible for;</p><br>
<ul>
<li>Health, dental, life, and vison insurance plans
</li></ul><ul><li>401k and retirement savings plan</li>
</ul><ul><li>12 paid holidays
</li></ul><ul><li>Paid day off for your birthday</li>
</ul><ul><li>PTO that will start accumulating on day one</li>
</ul><ul><li>Earn additional PTO when you volunteer in the community</li>
</ul><ul><li>Competitive tuition reimbursement</li></ul><br>
<p><b>Due to our &quot;Most loved&quot; atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!</b></p><p><b><br>
A DAY IN THE LIFE AS A RELATIONSHIP DEVELOPMENT TEAM COORDINATOR</b></p>
<p>
The Relationship Development Team Coordinator will support the Relationship Development team by playing a key role in both public-facing and back-office operations. This position is focused on participating in community events, business development activities and outreach programs representing the credit union professionally. Additionally, the coordinator is responsible for organizing and tracking events, managing requests and ensuring seamless operations through varies software tools. They will work with both the public and credit union employees to successfully promote Cyprus Credit Union's membership, products and services. Responsibilities will also include:</p>
<ul>
<li>Organizes and coordinates a variety of relationship development/community outreach/educational programs and activities for the credit union.</li>
</ul><ul><li>Fulfills back-office coordinating and tracking of events, requests and tasks through multiple software programs</li>
</ul><ul><li>Participate in community events</li>
</ul><ul><li>Promotes goodwill and conveys a positive image of the Credit Union.</li>
</ul><ul><li>Assumes responsibility for maintaining effective working relations, communication, and coordination with Credit Union personnel and with management.</li>
</ul><ul><li>Completes required reports and records accurately and promptly.</li>
</ul><ul><li>Attends meetings as required.</li>
</ul><ul><li>Assist with general duties and tasks related to relationship development</li></ul><br>
<p></p>
<p><b>
JOB SKILLS AND REQUIREMENTS</b></p>
<ul>
<li>Must have strong communication and writing skills.</li>
</ul><ul><li>Excellent organizational skills with the ability to schedule and coordinate multiple areas congruently
</li></ul><ul><li>Able to prioritize tasks and time effectively and efficiently
</li></ul><ul><li>Must be a self-starter, motivated and able to work early mornings, evening and weekends as required.</li>
</ul><ul><li>Must be PC literate, able to create PowerPoint presentations, use excel spreadsheets
</li></ul><ul><li>Basic knowledge of Canva, Adobe Illustrator or other graphic design application
</li></ul><ul><li>Always maintain a positive and professional attitude as a representative of Cyprus Credit Union
</li></ul><ul><li>Ability to successfully operate within a team environment.</li>
</ul><ul><li>Must have reliable transportation access and be able to travel between branches and events daily.</li>
</ul>
<p><b>PERFORMANCE MEASUREMENTS</b></p>
<ul>
<li>Assignments are completed on time and accurately
</li></ul><ul><li>Accounts are managed in accordance with established Credit Union policies and procedures.</li>
</ul><ul><li>Good working relationships exist with credit union team members and credit union partners.</li>
</ul><ul><li>Management is appropriately informed of significant problems, area activities, and competitive conditions.</li>
</ul><ul><li>Recommendations for product development, placement, and promotions are made as appropriate.</li>
</ul>
<p><b>EDUCATION</b></p>
<p>
Highschool diploma or GED</p>
<p><b>
REQUIRED KNOWLEDGE</b></p>
<p>
Credit Union or Banking background is preferred.</p>
<p><b>
EXPERIENCE REQUIRED</b></p>
<p>
Previous customer service and back-office support experience.</p><p><b><br>
SKILLS/ABILITIES</b></p>
<p>
Strong interpersonal skills. Well organized. Problem solving abilities. Able to use computer tracking systems</p>
<p><b>
WORK SCHEDULE FOR A RELATIONSHIP DEVELOPMENT TEAM COORDINATOR</b></p>
<p>
Full Time- Monday-Friday 8:30am-5:30pm with occasional Saturdays.</p>
<p><b>
READY TO JOIN OUR EXCEPTIONAL BANKING TEAM? </b>If you feel that you would be right for this member services position, please fill out our initial <b>3-minute, mobile-friendly application</b>.</p></div></div><div></div>

Relationship Development Team Coordinator

Capital Credit Union of ND

<div><p><b>Full-Time Member Services Associate - North</b></p>
<p>
Capital Credit Union is all about turning the improbable into what&rsquo;s possible. We know that life is about growth, so we work together to deliver the simple, personalized banking our members deserve &ndash; backed by the knowledge and education, they need to thrive. Come grow with us by becoming our newest member services associate at our North location in Bismarck!</p><p><br>
As our member services associate, you will help our members complete various financial transactions, help solve problems and develop solutions so they can reach their goals no matter how big or small. Every day, you will greet members and be trusted to complete an array of services, like deposits, withdrawals, transfers, loan payments, account maintenance and inquiries, and more. You&rsquo;ll be our front-line link to our membership; you&rsquo;ll care for them and build their knowledge about their accounts, the credit union, and what we can offer to make them successful!</p><p><br>
<b>
Here's what you can expect:</b></p>
<ul><li>
Receive and processing members&rsquo; financial transactions</li><li>
Balancing cash drawer and daily check activities</li><li>
Effectively communicating with coworkers and members</li><li>
Supportive, positive environment</li></ul><br>
<p></p>
<p><b>
Here&rsquo;s what we expect:</b></p>
<ul><li>
40 hours a week (typically 9:45 a.m. to 6:15 p.m.), including one Saturday a month from 8:45 a.m. to 1:15 p.m.</li><li>
Cash handling and sales experience preferred, but not required</li><li>
Positive attitude and excellent communication skills</li><li>
Passion for service and supporting the mission and vision of Capital Credit Union</li></ul><br>
<p></p>
<p><i>
Capital Credit Union is an Equal Opportunity Employer; All qualified applicants will receive consideration for </i><i>employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, </i><i>disability, or status as a protected veteran. (EOE, including disability/vets)</i></p></div>

Full-Time Member Services Associate

Flexcar

<div><b>Job Title:</b> Member Concierge<br>
<b>Location:</b> Onsite, Nashville, TN<br>
<b>Compensation:</b> $22,5/hr + Full Benefit package day one<br>
<br>
Flexcar is completely reimagining car ownership. We offer the world&rsquo;s first month-to-month car lease, with insurance and maintenance included. Members can swap cars anytime as their needs change, without the commitment or hassle of traditional car ownership. By combining operational expertise with technology, data, and AI, we&rsquo;re transforming every aspect of the customer journey and delivering a more affordable, flexible, and hassle-free alternative to buying or leasing.<br>
<br>
As a Member Concierge, you will play a vital role in delivering an exceptional customer experience for our valued Flexcar members. Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive. This position involves engaging with members through various communication channels, including phone, chat, and in-person, as well as preparing and delivering vehicles.<br>
<b>Key Responsibilities:</b><ul><li><b>
Deliver Outstanding Service:</b> Provide top-notch support to members throughout their Flexcar journey&mdash;from ordering and picking up to delivery, driving, and returning their vehicles.
</li><li><b>Resolve Issues:</b> Troubleshoot and efficiently address any order or vehicle-related concerns, prioritizing member satisfaction and swift resolution.</li><li><b>
Maintain Quality Standards:</b> Ensure each vehicle meets Flexcar&rsquo;s high-quality standards by participating in pre-delivery cleaning and preparation.</li><li><b>
Utilize Technology:</b> Leverage company systems to manage member interactions, track progress, and keep accurate records.</li><li><b>
Become a Product Expert:</b> Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.</li><li><b>
Create Welcoming Experiences:</b> Greet members warmly upon their arrival or delivery, providing information about our offerings and fostering a friendly atmosphere.</li><li><b>
Collaborate Across Teams:</b> Work closely with customer care, security, and other departments to ensure a cohesive member experience.</li><li><b>
Drive Process Improvement:</b> Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations.</li><li><b>
Embrace Versatility:</b> As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.</li></ul><b>
What Drives Success for this</b><b> </b><b>Role:</b><ul><li><b>
Experience:</b> 1-2 years in a customer service role, ideally within a fast-paced environment.</li><li><b>
Communication Skills:</b> Exceptional interpersonal and communication abilities.</li><li><b>
Problem-Solving:</b> Strong analytical skills to navigate challenges and make informed decisions.</li><li><b>
Tech-Savvy:</b> Proficient in computer skills and quick to learn new software systems.</li><li><b>
Customer-Centric Attitude:</b> A passion for delivering outstanding service and exceeding member expectations.</li><li><b>
Multitasking Ability:</b> Skill in managing multiple tasks and prioritizing effectively under pressure.</li><li><b>
Adaptability:</b> Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.</li><li><b>
Attention to Detail:</b> A keen eye for detail, ensuring that all member requests are addressed thoroughly.</li><li><b>
Listening Skills:</b> Strong listening abilities to identify member needs and provide tailored solutions.</li><li><b>
Case Management:</b> Track support cases diligently, ensuring timely resolutions and effective follow-up.</li><li><b>
Collaboration:</b> Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.</li><li><b>
Delivery:</b> Willing to drive up to 90% of time for deliveries.</li><li><b>
At least 21 years or older </b>with a<b> valid driver&rsquo;s license</b> and an <b>acceptable driving record</b> (per company standards).</li></ul><b>
What tops the tank:</b><ul><li><b>
Rest &amp; Relax! </b>Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li><li><b>
Save for Your Future!</b> 401(k) with company match from day one of hire</li><li><b>
Benefits:</b> Excellent, low-cost healthcare coverage including: medical, dental, vision, eligibility day one</li><li><b>
Drive a Flexcar! </b>Discounted employee rate on Flexcar products and no annual membership fee</li><li><b>
Weekly Pay</b></li><li><b>
and other amazing perks!</b></li></ul><br>
Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Employer.<br>
<br>
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.<p><br>
Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</p>
<p></p><p>vOiFSzuOqa</p></div>

Member Concierge

Fairfield Glade Community Club

<div><p><b>GENERAL JOB DESCRIPTION</b></p><p>
Coordinate the creation and maintenance of records between membership and ownership. Create Member Cards and be point of contact for member inquiries. Process daily property transfers to ensure accurate, up-to-date Club database records</p><p><b>
DUTIES AND RESPONSIBILITIES</b></p><ul><li> Perform daily property transfers, processing of New Member setup, and reassignment of the property to the new property owner.</li><li> Monitor &ldquo;Moved-Out&rdquo; Members to ensure timely de-activation of membership.</li><li> Review balances of Preferred Member cards for deactivated members following Club guidelines and communicate preferred card balance to Accounts Receivable for processing.</li><li> Process member photo ID cards for members and activate Preferred card status. Provide orientation for new members to the community.</li><li> Assist members with website login and password resets and recovery.</li><li> Process Member Verifications and work closely with realtors, closing agents, and buyers regarding purchases in FG and applicable assessments and amenity reserve fees.</li><li> Coordinate records and photo ID cards for Leasing Guests and ensure owners follow the Club Home Lease policy.</li><li> Collect and update contact and demographic information for new and existing members.</li><li> Assist with member mailings and digital storage of documents.</li><li> Assist in the preparation of Warranty Deeds, Quit Claim deeds, and Affidavits of Heirship while tracking deeds and docs in process.</li><li> Perform periodic research and updates with regards to deeds and ownership.</li><li> Other responsibilities as needed and directed by the Assistant Director of Finance.</li><li> Maintain confidentiality of all member records.</li><li> Other duties as assigned.</li></ul><p><b>
EDUCATION AND EXPERIENCE</b></p><ul><li> High School Diploma or GED</li><li> Prior Title Search or para-legal experience preferred.</li></ul><p><b>
REQUIRED SKILLS AND ABILITIES</b></p><ul><li> Excellent verbal and written communication skills.</li><li> Excellent interpersonal and customer service skills.</li><li> Understanding of administrative and clerical procedures and systems.</li><li> Proficient with Microsoft Office Suite and related software.</li></ul><p><b>
REQUIRED LICENSES AND/OR CERTIFICATES</b></p><ul><li> N/A</li></ul><p><b>
PHYSICAL REQUIREMENTS</b></p><ul><li> Prolonged periods of sitting at a desk</li><li> Must be able to lift 45 pounds at a time (more with assistance)</li></ul><p><b>
HOSPITALITY EXPERIENCE</b></p><p>
Our goal is to provide excellent guest service to our members, guests, team members and vendors at all times. Team members are expected to follow company established Hospitality Standards when dealing with others. Everyone should feel welcome, have a positive and entertaining experience, and be encouraged to return.</p></div><p></p>

Member Records Coordinator

Civil Air Patrol

<div><div><b>Job Title:</b> Membership Services Team Lead<b>
</b></div><div><b>Department: </b>Personnel and Member Actions</div><div><b>
Location: </b>Maxwell AFB, AL</div><div><b>
Reports To:</b> Membership Services Team Lead Manager
</div><div><b>Position Type: </b>Full Time</div><div><b>
Typical Hours: </b>40 Hours/Week</div><div><b>
Required Travel: </b>No</div><div><b>
Contractor: </b>No</div><div><b>
FLSA Status:</b> Exempt</div><div><b>
Closing Date:</b> 16 January 2026</div><div></div><div><b><br>
Join a mission-driven organization that supports Civil Air Patrol&rsquo;s nationwide operations!</b> We&rsquo;re looking for a <b>Member Services Team Lead</b> to oversee the daily operations of our member services department. In this role, you&rsquo;ll be the go-to resource for our volunteer members, ensuring seamless membership onboarding and providing exceptional customer support.</div><div></div><div><br>
You&rsquo;ll manage team workload, monitor performance, and keep productivity standards on track, all while maintaining accurate documentation and problem resolution. If you thrive in a fast-moving environment and love making a customer&rsquo;s day, this is your opportunity to make an impact!</div><div></div><div><b><br>
Salary Range</b></div><div><b>
</b>$54,800 &ndash; $58,800 (annually), based on experience and qualifications.</div><div></div><div><b><br>
What You&rsquo;ll Do</b></div><ul><li>
Guide and support a dedicated team of two-member service representatives, managing workload and performance.</li><li>
Oversee membership applications from start to finish, ensuring accuracy and efficiency.</li><li>
Resolve complex membership issues and maintain compliance with organizational policies.</li><li>
Collaborate across departments to deliver outstanding service to our volunteer members.</li></ul><p><b>
What We&rsquo;re Looking For</b></p><div><b>
</b><b>Education &amp; Experience:
</b></div><ul><li>Bachelor&rsquo;s degree with 5+ years of administrative/customer service experience (including 2 years in a supervisory role), OR High school diploma or GED with 8+ years of administrative/customer service experience (including 2 years in a supervisory role).</li><li>
Strong leadership and problem-solving skills.</li><li>
Excellent communication abilities and attention to detail.</li><li>
Ability to work independently and prioritize tasks effectively.</li><li>
Proficiency in Microsoft 365 tools (Outlook, Access, Teams, Word, Excel).</li></ul><div></div><div><b><br>
Why You&rsquo;ll Love It Here</b></div><ul><li><b>
</b><b>Company Culture:</b> We keep things simple, approachable, and friendly.</li><li><b>
Meaningful Work:</b> Every role supports our missions to save lives and shape future.</li><li><b>
No Micro-managing:</b> We trust our people through independence and accountability.</li></ul><div></div><div><b><br>
Benefits</b></div><div></div><ul><li><b><br>
Comprehensive Health Coverage:</b> Medical, dental, and vision plans.</li><li><b>
Flexible Spending Accounts:</b> Health and dependent care.</li><li><b>
Retirement Savings:</b> 401(k) with employer match.</li><li><b>
Paid Time Off:</b> Generous vacation, sick and personal leave, and holidays.</li><li><b>
Professional Development:</b> Training programs and certification support.</li><li><b>
Life Insurance:</b> Employer-paid coverage.</li><li><b>
Supplemental Insurance:</b> Disability, critical illness, accident, and hospital indemnity.</li><li><b>
Flexible Work Options:</b> Hybrid work eligibility and family-friendly policies.</li></ul><div></div><div><b><br>
Why Work for Civil Air Patrol</b><br>
<br>
 At Civil Air Patrol (CAP), you are joining a mission-driven national organization working to save lives, strengthen communities, and shape the next generation of leaders. As the official civilian auxiliary of the U.S. Air Force, CAP blends the purpose of public service with the innovation and agility of a modern nonprofit. Every role contributes directly to meaningful service in America&rsquo;s communities.<br>
<br>
 Our people advance youth development, aerospace education, and provide trusted emergency response mission support for military, civil, and government agencies. Working at CAP means collaborating with passionate professionals and skilled volunteers across all 50 states, U.S. territories, and more than 1,400 communities.<br>
<br>
 We offer an environment where your work makes a visible impact. Employees support first responders after natural disasters, contribute to Air Force-assigned missions, and empower thousands of cadets nationwide. You will be part of a team committed to service, innovation, and continuous learning, with opportunities to grow your career while supporting critical community and national needs.<br>
<br>
 If you want a career with purpose, teamwork, and the chance to make a difference every day, Civil Air Patrol is where your work truly matters.</div><div></div><div><b><br>
Background Check:</b></div><div>
The successful completion of a comprehensive background check is mandatory for this role. This is a critical component of our child protection policy and our commitment to providing a safe environment for minors.</div><div></div><p><b><br>
To apply, </b>submit a detailed resume. This position does not offer a relocation package. In this position, Civil Air Patrol offers 401(k) retirement plan, health/dental insurance, paid life insurance, sick/vacation leave, paid holidays, optional short/long term disability, vision, critical insurance, accident insurance, and flexible spending accounts. <b>Salary: </b>$54,800 &ndash; $58,800 (annually). Closing date: January 16, 2026. No phone calls, please. EOE</p></div><div></div>

Membership Services Team Lead

San Diego County Credit Union

<p></p><div><div><div><div><b>Position Summary:</b></div><div></div><div><br>
The position of Member Service Supervisor is established to provide supervisory, operational and leadership support to a full service branch office of the credit union. Maintains quality service standards set by the organization.</div><div></div><div><b><br>
Minimum Qualifications (Education, Experience, Skills)</b></div><ul><li>
2 years of college experience or 3 years of relevant experience with a high school diploma.</li><li>
Must possess strong cash handling background with 2 years of previous teller experience.</li><li>
Strong human relations and organization skills.</li><li>
Supervisory ability; demonstrated knowledge of policies and procedures in the financial services industry.</li><li>
Demonstrated success in planning, organizing, leading and oversight of people and activities.</li><li>
Professional and effective interaction, verbal and written communication skills.</li><li>
Organization skills sufficient to successfully manage multiple projects, establish priorities and meet deadlines.</li><li>
Track record of applying critical thinking and emotional intelligence skills in a wide variety of situations.</li></ul><div></div><div><b><br>
Essential Duties and Responsibilities</b></div><ul><li>
Schedule MSRs and ensure area is properly staffed at all times. Promote quality member service.</li><li>
Assist members as necessary, serving as an FSR or MSR. Set up assigned cash drawer to provide coverage during lunches and peak periods. Handle members' complaints and concerns as they arise.</li><li>
Participate in the hiring, training, coaching, supervision and performance evaluations of MSRs as directed by management. Assist with planning and conducting branch huddles and meetings. Act as a positive role model to staff and assist MSRs with improving performance. Promote high morale and teamwork within the branch.</li><li>
Maintain branch cash control using established policies and procedures. Schedule and perform surprise cash counts and monthly audits of vault.</li><li>
Assist in balancing of MSRs' cash drawers; assist in locating outages; administer MSR over/short policy; monitor and correct deposit errors.</li><li>
Monitor and ensure compliance of Large Currency Transaction Reporting (CTR) and Bank Secrecy Act (BSA).</li><li>
Approve checks over MSR limits and authorize check exceptions. Provide overrides, ensuring that sound judgment, and that risk is mitigated to provide options and to meet members&rsquo; needs.</li><li>
Implement changes in policy and procedures, ensuring MSRs' compliance.</li><li>
Coach and develop MSRs to actively participate in campaigns, contests, one on ones with management, and meetings. Assist MSRs with their continuing education regarding product knowledge and techniques to effectively perform their job duties to meet or exceed performance goals.</li><li>
Delegate and monitor auditing (to include negotiable items, daily work, membership applications, etc.). Assist with additional audits as requested by management.</li><li>
Distribute and assign MSR back office duties and oversee their completion by using effective time management skills.</li><li>
Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform Office of Foreign Assets Control (OFAC) comparisons, and properly identify individuals in accordance with Branch Operations procedures.</li><li>
Provide managerial oversight of the activities for areas of responsibility, including assigned staff and functional deliverables of the team.</li><li>
Demonstrate leadership in words and actions on a daily basis; act as role model for success and engagement. Create a positive work environment conducive to trust and transparency.</li><li>
Responsible for the performance management of staff, to include daily feedback, coaching and mentoring; administration of appraisals that are timely and meaningful. Identify and address deficiencies constructively. Continually support, encourage and motivate team members toward ongoing growth and development.</li><li>
Consult with Human Resources (HR) on issues outside of the normal scope of performance or behavior. Report all issues of safety or legal consequence immediately and surface undesirable patterns as they are discovered. Partner with HR on all employment decisions, and refer requests for changes in terms or scheduling to the HR department.</li><li>
Monitor approved schedules, review and approve timesheets of staff, and ensure all expenses are reported as per company policy. Schedule and provide staff the opportunity for meal and rest breaks, while ensuring operational coverage is maintained.</li></ul><div></div><div><b><br>
Other Duties &amp; Responsibilities</b></div><ul><li>
May serve on ad hoc committees.</li><li>
Perform other duties as assigned.</li></ul><div></div><div><b><br>
Physical Demands and Work Environment</b></div><div></div><div><br>
While performing the duties of this position, the employee is regularly required to talk and hear; to reach with hands and arms, use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to walk, stoop, kneel, crouch or crawl. The noise level in the work environment is usually moderate.</div><div></div><div><br>
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.</div><div></div><div><br>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</div><div></div><div><br>
The noise level in the work environment is usually moderate.</div></div></div><br>
Monday-Friday 8:30-5:30, Rotating Saturday 8:30-5:30<br>
Full time - 40 hours a week</div>

Member Service Supervisor (Escondido Civic)

Les Mills Asia Pacific

Overview <p><b>Active Nation Health Club 24/7 Yarraville</b> is looking for a customer service superstar to join our front desk team!</p><p><b>Location:</b> Yarraville (with some flexibility to cover Point Cook shifts)<br/><b>Role Type:</b> Casual, with potential to grow into a permanent position for the right candidate</p><p>We know that walking into a gym can be daunting - that's why our mission is to create an inclusive, welcoming space where everyone feels comfortable. We're looking for someone who can bring empathy, energy and positivity to every member interaction, and who is excited to be part of our community long term.</p> About You <ul><li><p>Enthusiastic, approachable and reliable</p></li><li><p>Previous <b>reception and administration experience</b></p></li><li><p>A passion for health and fitness, ideally with basic knowledge of gym equipment</p></li><li><p>Comfortable with membership enquiries and sales conversations</p></li><li><p>Proactive and able to work independently during quiet hours</p></li><li><p>Flexible availability including Saturdays</p></li><li><p>Current First Aid & CPR Certificates (or willingness to acquire)</p></li><li><p>Looking for a long-term role to build strong connections with our members and community</p></li></ul> What You'll Do <ul><li><p>Greet and support members and guests</p></li><li><p>Handle membership enquiries and sales</p></li><li><p>Build strong relationships and provide excellent member care</p></li><li><p>Manage calls, admin tasks and reception duties</p></li><li><p>Assist with club social media (content, updates, promotions)</p></li><li><p>Help promote and grow the club</p></li><li><p>Keep the gym welcoming and tidy</p></li></ul> Perks of the Role <ul><li><p>Supportive, friendly team environment</p></li><li><p>Free gym membership with access to all Active Nation locations</p></li><li><p>Be part of a growing, independent brand with career growth opportunities</p></li></ul> How to Apply <p>Please submit your CV and a short cover letter telling us why you'd be a great fit via the 'Apply' button.</p>

Reception, Admin & Membership Consultant - Active Nation Health Club Yarraville

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