member services coordinator

HealthCheck360

<div>Member Service Coordinator

Location: Dallas, TX (remote).

What Our Member Service Coordinators Do and Why It's Important:

Member Service Coordinators provide exceptional customer service, supporting participants through their company's wellness program and addressing any inquiries or concerns related to our wellness initiatives. Additionally, this role is the forefront of our advocacy services, helping members navigate their benefits and ensuring they receive the support they need.

Core Activities of the Job Include:
<ul>
<li>Answering all questions related to HealthCheck360 products, services, and programs through phone, email and chat</li>
<li>Assisting with tasks that may include processing Physician's Screening Forms, participant outreaches, printing or binding, and other special projects.</li>
<li>Providing feedback and presenting solutions to improve efficiencies and the participant experience</li>
<li>Support advocacy services to help members understand and utilize their benefits effectively.</li>
</ul>
Schedule:

The standard work week for this position will be Monday through Friday, 8-5pm.

Strengths and Skills Necessary for Success in the Role:
<ul>
<li>For this role, we are looking for several key characteristics that will be necessary to succeed in the position: positive, team-oriented, solution focused, highly organized and even-keeled.</li>
</ul>
About Cottingham and Butler's Health and Wellness Division

Cottingham and Butler's Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook</div><div></div>

Member Services Coordinator

Cottingham & Butler

AMS, Association Management Services. NW

<div>Title: Member Services Administrator 
Pay: $18&ndash;$20 per hour 
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, fully in office
Ready to jumpstart your career and build real-world skills that matter?
AMS is hiring a Member Services Administrator, a fast-paced position combining customer service and operational support. If you're great with people, organized, and enjoy variety in your day, this could be a great fit. 
 
Whether you&rsquo;re launching your career or making a move, this is a role where you can grow quickly, make an impact, and learn the ropes of a thriving industry.
What You&rsquo;ll Actually Do:
<ul><li>Be the Face &amp; Voice of AMS: Answer high-volume calls and emails with a calm, helpful, professional tone &ndash; you&rsquo;re the first impression.</li>
<li>Problem Solve in Real Time: Listen, understand, and route people to the right place fast. It&rsquo;s like being mission control for customer happiness.</li>
<li>Create Calm from Chaos: Help keep files, mail, and online systems organized and running smooth.</li>
<li>Collaborate Cross-Team: Help schedule virtual meetings, support internal ops, and assist with special projects &ndash; you'll never be bored.</li>
<li>Be a People Pro: Whether you're chatting with homeowners, helping coworkers, or greeting in-person visitors, your empathy and professionalism will shine.</li>
</ul>
What You&rsquo;ll Get:
<ul><li>Training &amp; Development &ndash; We&rsquo;ll teach you what you need to know and help you level up with real growth opportunities.</li>
<li>Career Pathing &ndash; Many of our team leads started in this role.</li>
<li>Actual Time Off &ndash; 10 paid vacation days, sick time, 10 holidays &mdash; your time matters.</li>
<li>Solid Benefits &ndash; Choose from 2 health plans (70% employer-paid), vision and dental (75% employer-paid).</li>
<li>Learning Support &ndash; After 1 year, get $500 annually to spend on education.</li>
<li>Retirement Plan &ndash; 401(k) with annual company match (after 6 months).</li>
<li>People-First Culture &ndash; Friendly coworkers, supportive leadership, and a culture that wants you to succeed.</li>
</ul>
Ideal If You:
<ul><li>Have customer service, admin, call center, healthcare, finance, or even retail/restaurant team lead experience.</li>
<li>Know your way around a computer and can juggle a few things at once.</li>
<li>Are calm under pressure and confident talking to all types of people.</li>
<li>Are ready to learn, grow, and build a career with long-term potential.</li>
</ul>
Why AMS? 
We&rsquo;re not just a company &ndash; we&rsquo;re a team that values people. Our culture is built on respect, collaboration, and excellence, and we&rsquo;re looking for someone who wants more than &ldquo;just a job.&rdquo; If you&rsquo;re ready to show up, learn fast, and grow, we&rsquo;ve got a spot for you.
Apply today. Your next chapter starts here.</div>

National Apartment Association (Naahq)

<div>
 
 Description
 
 
 
 The Customer Success Coordinator will work to develop relationships and trust with our members by providing top-of-the-line support via phone, email, and ticket system. This position is designed to collaborate with Customer Success with both proactive outreach and presently needed items. By delivering support of excellence, the Customer Success Coordinator aides NAA in continuing to be the industry standard.
 
 
 A typical day in this role is one that is both detail-focused, but also relationship focused. You will be managing several modes of communication with our members and providing aid to people who need guidance. You will be working closely with your Customer Success team to innovate and find solutions to everyday member-needs.
 
 
 
 Principal Accountabilities
 
 
 
 <ul>
 <li>
 Answering and addressing members needs via phone calls, emails, and tickets in a timely manner.
 </li>
 <li>
 Working to uphold and grow NAA&rsquo;s member satisfaction through relationship building and a high level of dedication.
 </li>
 <li>
 Being a subject matter expert for all products NAAS has or will have with a focus on Click &amp; Lease.
 </li>
 <li>
 Collaborating with other departments to provide aid in member-related escalations.
 </li>
 <li>
 Keeping detailed logs and accurate data of all accounts.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High School or Equivalent Certificate
 </li>
 <li>
 Excellent written and oral communication skills.
 </li>
 <li>
 Ability to remain organized and efficient while balancing multiple responsibilities.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 General Understanding of platforms used at NAA: Salesforce, ClickUp, and Microsoft especially
 </li>
 <li>
 Experience in Customer Support
 </li>
 <li>
 Experience in a call center environment
 
 
 </li>
 </ul>
 
 Travel Requirements:
 
 
 Little to no travel is required
 
 
 of
 
 
 this position
 
 
 
 
 About NAA
 
 
 
 The National Apartment Association (NAA) serves as the leading voice and preeminent resource through advocacy, education and collaboration on behalf of the rental housing industry. As a federation of 141 state, local and global affiliates, NAA encompasses more than 95,000 members representing over 12.5 million apartment homes globally. NAA believes that rental housing is a valuable partner in every community that emphasizes integrity, accountability, collaboration, community responsibility, inclusivity and innovation. To learn more, visit https://naahq.org.
 
 
 
 Benefits Overview
 
 
 
 <ul>
 <li>
 Flexible Hybrid schedule (2 days in office)
 </li>
 <li>
 Competitive pay
 </li>
 <li>
 Growth focused, &lsquo;people first&rsquo; company culture
 </li>
 <li>
 Generous PTO and sick leave
 </li>
 <li>
 Health, vision, dental and more including newly added infertility coverage!
 </li>
 <li>
 11 NAA holidays + 1 floating holiday of your choice!
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 While performing the duties of the job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee may occasionally lift up to 20 pounds.
 
 
 
 Work Environment
 
 
 
 Work is regularly performed in a professional office environment and routinely uses standard office equipment.
</div>

Customer Success Coordinator

Cynthiana Harrison County Public Library

Adult Services Coordinator Cynthiana-Harrison County Public Library &ndash; Cynthiana, KYThe Cynthiana-Harrison County Public Library is seeking an enthusiastic and community-focused Adult Services Coordinator to lead engaging programs and outreach for adult patrons.This position plays a key role in developing and delivering creative programming, building community partnerships, and supporting the library&rsquo;s adult collection and services.What You&rsquo;ll Do<ul><li>Plan and implement diverse monthly programs for adult audiences</li><li>Lead and grow theAdult Summer Reading Program (18+)</li><li>Develop outreach initiatives with local organizations, including schools, businesses, and care facilities</li><li>Create passive programming (displays, social media engagement, etc.)</li><li>Provide reader&rsquo;s advisory and assist with collection development</li><li>Collaborate with Youth Services and Bookmobile staff</li></ul>Qualifications<ul><li>Required: High school diploma or GED</li><li>Preferred: Library experience or coursework in Library/Information Science</li><li>Preferred: Bachelor's Degree</li><li>Strong communication and customer service skills</li><li>Ability to work independently and as part of a team</li><li>Must be able to pass a background check</li></ul>Why Join Us?<ul><li>Make a direct impact in your community</li><li>Create meaningful programs that connect people</li><li>Work in a collaborative, supportive library environment</li></ul>How to ApplySubmit your resume and cover letter to: director@cynthianalibrary.org Deadline: April 5Pay: $17.00 - $23.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: In person

Adult Services Coordinator

University of Massachusetts

<div>Overview:
<div>
GENERAL SUMMARY OF POSITION:
</div><div>Under the general direction of the Manager or designee, the Program Coordinator will be responsible for coordinating assigned program activities. The primary responsibilities of the program coordinator include providing customer service to Medicaid clients to assist them with the Medicare enrollment process, handling in-coming calls from a diverse client population, conducting outreach and follow up calls to clients to ensure successful enrollment in Medicare, updating client records in proprietary database and reporting program activities and results. The Benefit Coordination Consulting (BCC) Program Coordinator will participate in the daily operations of Medicare Eligibility Enhancement Program projects and assist in the project activities relating to cost savings and revenue initiatives both in- and out-of-state.</div>
Responsibilities:
<div>
MAJOR RESPONSIBILITIES:</div><ul><li>
Coordinate and monitor assigned program activities.</li><li>
Review and analyze data relating to program effectiveness.</li><li>
Make recommendations for changes in procedures and guidelines and formulate strategies for accomplishing program objectives.</li><li>
Provide technical assistance and advice to agency personnel and others concerning assigned programs in order to exchange information, resolve problems and ensure compliance with established policies, procedures and standards.</li><li>
Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals.</li><li>
Confer with management staff and other agency personnel to determine program requirements and availability of resources and assist in developing program evaluation criteria and standards.</li><li>
Evaluate program activities and make recommendations for program modifications.</li><li>
Review existing regulations that pertain to programs and services and make recommendations for improvements or changes, particularly as it relates to meeting contractual requirements.</li><li>
Comply with established policies, health &amp; safety regulations and requirements, procedures and department objectives.</li><li>
Review and monitor compliance with the federal and state regulations.</li><li>
Maintain the confidentiality of all business documents and correspondence per UMass Chan Medical School/ForHealth Consulting procedures and HIPAA regulations</li><li>
Perform other related program duties as assigned.</li></ul>
Qualifications:
<div>
REQUIRED QUALIFICATIONS:</div><ul><li>
Bachelor&rsquo;s degree in business or public administration or related field; or equivalent experience.</li><li>
Two years of related experience in business administration, business management or public administration.</li><li>
Ability to understand, apply and explain pertinent laws, rules, regulations, policies, and procedures.</li><li>
Ability to work independently and collaboratively.</li><li>
Ability to relate and communicate well with a diverse client population.</li><li>
Ability to communicate effectively in both writing and oral presentation.</li><li>
Demonstrated ability to work appropriately with confidential information.</li><li>
Skilled in problem solving and team building</li><li>
Effective negotiating skills.</li><li>
Strong interpersonal skills needed to interact with all organizational levels.</li><li>
Demonstrated ability to assess priorities and operate in a flexible manner.</li><li>
Demonstrated experience using computer based tools including email, Microsoft Word, Excel, PowerPoint and database environments.</li></ul><div></div><div> 
PREFERRED QUALIFICATIONS:</div><ul><li>
Previous professional experience in customer service or call center role.</li><li>
Experience working with federal and state agencies, preferably health and human services organizations.</li><li>
Knowledge of state and federal health insurance programs.</li><li>
Ability to utilize questioning and listening skills that support effective telephone communication.</li><li>
Ability to apply the proper telephone etiquette to satisfy various client and agency situations.</li><li>
Experience working with Microsoft Access and SQL data environments</li></ul></div>

Medicare Enrollment Support Program Coordinator - REMOTE

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Mobile Service Coordinator, you&rsquo;ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation &amp; logistics career.
Work Schedule: Monday - Friday 7:00 am - 3:30 pm
Pay: $24-$26/HR Paid Weekly
* Service Advisor Experience*
Summary
The Mobile Service Coordinator will be responsible for providing excellent customer service while interacting and scheduling appointments with customers, by answering calls and scheduling appointments with customers, and following up by using phone, text message and email while ensuring attention to detail. The Mobile Service Coordinator will be responsible taking inbound calls and making out-bounding calls to customers and assigning scheduled work to technicians. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will have a strong background in logistics and transportation and be adept at problem-solving and customer service.
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay &amp; fast growth, full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder has most recently been named One of Most Trustworthy Companies in America (http://newsroom.ryder.com/news/news-details/2023/Newsweek-Names-Ryder-One-of-Most-Trustworthy-Companies-in-America/default.aspx) by Newsweek , America's Best Large Employers (http://newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Forbes-Americas-Best-Large-Employers-for-2023/default.aspx) by Forbes , World's Most Admired Companies (https://investors.ryder.com/news-events/News-Releases/news-details/2023/Ryder-Named-Among-FORTUNE-Magazines-Worlds-Most-Admired-Companies-for-11th-Consecutive-Year/default.aspx) by Fortune Magazine , Top Company for Women to Work for in Transportation (http://newsroom.ryder.com/news/news-details/2023/Ryder-Named-a-Top-Company-for-Women-to-Work-For-in-Transportation/default.aspx) by Women in Trucking, Overdrive Award (http://newsroom.ryder.com/news/news-details/2023/Ryder-Receives-2022-Overdrive-Award-from-General-Motors/default.aspx) by General Motors , Food Logistics' Top 3PL Award (https://newsroom.ryder.com/news/news-details/2023/Ryder-Named-Among-Food-Logistics-Top-3PL-Cold-Storage-Providers-to-Food-Beverage-Industry-for-11th-Consecutive-Year/default.aspx) by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , &amp; Top Women to Watch in Transportation (https://investors.ryder.com/news-events/News-Releases/news-details/2023/Ryder-Leaders-Recognized-as-Top-Women-to-Watch-in-Transportation-in-2023/default.aspx) . We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with Supplier Environmental Excellence Award .
Welcome to Torque by Ryder (https://www.youtube.com/watch?v=lOXNuVBZ8Jk&amp;t=29s)
Torque by Ryder Website
Essential Functions
<ul><li>Provide concierge level customer service while interacting with customers, and team members over the phone, in person, or via electronic communication.</li>
<li>Answer phone calls, schedule appointments and review and maintain the daily schedule, managing the process efficiently.</li>
<li>Review and maintain accurate information with records.</li>
<li>Handle both inbound and outbound calls, providing excellent customer service to ensure that the customer is properly informed of all scheduled work.</li>
<li>Ensure all email correspondence is handled promptly and professionally.</li>
<li>Monitor customer accounts, taking appropriate action where necessary.</li>
<li>Basic customer service follow-up calls after completion of service visits.</li>
<li>Communicate with Managers, Supervisors, and Parts team to ensure properly scheduled appointments.</li>
<li>Obtain customer information and keep an accurate database.</li>
<li>Maintain the standard for response time.</li>
<li>Set up appointments with all customers with the focus that all customers are prospective long-term customers.</li>
<li>Coordinate and manage customer quoting processes for clients, ensuring accurate information is submitted through third-party systems for approval prior to work commencement.</li>
</ul>Additional Responsibilities
<ul><li>Performs other duties as assigned.</li>
</ul>Skills and Abilities
<ul><li>Strong verbal and written communication skills, Required</li>
<li>Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required</li>
<li>Possesses a high degree of initiative Must be self-motivated, Required</li>
<li>Ability to work independently and as a member of a team, Required</li>
<li>Possesses flexibility to work in a fast paced, dynamic environment, Required</li>
<li>Capable of multi-tasking, highly organized, with excellent time management skills, Required</li>
<li>Detailed oriented with excellent follow-up practices, Required</li>
</ul>Qualifications
<ul><li>H.S. Diploma/GED, Required</li>
<li>1 year or more in customer service or administrative related experience, Required</li>
</ul>\#LI-CZ
\#INDexempt
\#FB
Job Category: Operations and Support
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Hourly
Minimum Pay Range:
$24.00
Maximum Pay Range:
$26.00
Benefits Information:
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Mobile Service Coordinator

Search 10000+ Member services coordinator jobs near you this March. New roles added regularly across leading industries. Apply today.

10000 member services coordinator jobs Near Me

Member Services Coordinator

Member Services Coordinator

Member Services Coordinator

Customer Success Coordinator

Adult Services Coordinator

Medicare Enrollment Support Program Coordinator - REMOTE

Mobile Service Coordinator