member services coordinator

BeneSys, Inc.

<div><div>Eligibility Coordinator (Columbia, MD)</div>
<div></div><div>Summary &ndash; The Eligibility Coordinator is an entry level position and will provide customer service, determine, maintain and terminate member and/or dependent eligibility for health care benefits. This is a collective bargaining union position.</div>
<div></div><div>Essential Duties and Responsibilities included but not limited to</div>
<ul><li>Know the plan rules for eligibility as outlined in the Summary Plan Description (SPD) for each fund.</li>
<li>Collect completed enrollment forms and add all members and their eligible dependents to the BeneSys computer system and any/all outside carrier systems; send requests for additional documentation on incomplete enrollment forms and/or denial with rights to appeal.</li>
<li>Audit vendor reports and invoices on a monthly or weekly basis.</li>
<li>Determine qualifying events and notify member/dependent of COBRA rights.</li>
<li>Prepares and mails eligibility correspondence including but not limited to enrollment forms, enrollment packages and self-payment notices.</li>
<li>Scan and index documents into document storage system.</li>
<li>Provides exceptional customer service via phone and email to internal and external customers.</li>
<li>Regular and predictable attendance is an essential function of this job.</li>
</ul><div>Qualifications
</div><ul><li>Prior experience in a clerical and customer service, preferred but not required</li>
<li>Post High School education or prior related work experience preferred</li>
<li>Excellent customer service and phone skills</li>
<li>Proficient in MS Word, Excel and Outlook</li>
<li>Ability to read and interpret eligibility plan rules, department rules and procedures manual and COBRA compliance manual</li>
<li>Ability to speak clearly and effectively in order to explain eligibility requirements to members, dependents, providers and union officials</li>
<li>Ability to multi-task</li>
</ul><div>Work Environment - Fast paced department. Phone calls are continuous and often unpleasant. Must be able to maintain composure with difficult caller. Most work is done independently. Must be able to multi-task. Must be detailed oriented.</div>
<div></div><div>Work Schedule - Full-time. Monday - Friday, 8:30am &ndash; 5:00pm. Required in office (no at-home days).</div>
<div></div><div><div>Competitive Benefits and Compensation Package</div>
<ul><li>14 paid holidays</li>
<li>10 paid vacation days</li>
<li>12 paid sick days</li>
<li>6 weeks paid adoption/foster care leave</li>
<li>Employer-paid basic life</li>
<li>Long-term disability and short-term disability insurance</li>
<li>Medical, dental and vision insurance, with option for dependent coverage</li>
<li>401(k) with employer match</li>
<li>Tuition reimbursement</li>
</ul></div><div>Pay
</div><div>The current starting rate for this position is $21.68 per hour. This is a union position. The wage rate for this position is determined by the collective bargaining agreement and may be dependent on experience, skills, education and other business factors.</div>
<div></div><div>Our Culture
</div><div>BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees&rsquo; successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.</div>
<div></div><div>Our culture focuses on three core values:</div>
<ul><li>Collaboration: working together across 31 locations to achieve the best for the company and our clients</li>
<li>Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues</li>
<li>Integrity: doing what we say we will do. Upholding strong ethical and moral principles</li>
</ul><div>ADA &amp; EEO</div>
<div></div><div>Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.</div></div>

Eligibility Coordinator (Columbia, MD)

Clearwater People Solutions Ltd

Our client, a forward-thinking Engineering technology company, is currently recruiting for an Service Coordinator to join their coordination team for a 6 Month FTC. The Service Coordinator will be responsible for contacting our client's Connects portfolio of commercial customers to arrange installation appointments including exchanges, maintenance and new connections. This role will be a 6 Month Fixed term contract Responsibilities for the Service Coordinator <ul> <li>Efficiently arranging appointments for engineers within your region considering travel time, engineer skill/authorisation levels and customer demand.</li><li>Handling high volumes of inbound and outbound customer queries in relation to appointment booking, via telephony and email</li><li>Responding to general customer enquiries according to the requirements of customer contracts</li></ul> Key Skills & Experience for the Service CoordinatorEssential <ul> <li>Up to 2 years experience in Coordination/Scheduling - desirable but not essential</li><li>Keyboard/Personal computer skills</li><li>Strong multitasking and problem-solving skills</li><li>Strong written and spoken communication</li></ul> Please apply as directed!<img src="https://www.jobg8.com/Tracking.aspx?jsVBRRiFIxmPL2fkQZFCQwAEEI3Q68XWj" width="0" height="0" />

Service Coordinator 6 Month FTC

Confidential

<ul><li>We are hiring an BD Coordinator with hands-on experience from ship management companies, crewing agencies, or maritime operations. In this role, you will support our business by connecting with clients and handling client relationships. Your day-to-day work includes contacting potential clients (ship owners, operators, management companies), sending emails about our services, following up on inquiries, attending meetings and industry events, coordinating between clients and our operations team, and maintaining client records. You will use your operational knowledge to explain our services and understand client needs.</li><li>Requirements: 3 years experience working in operations at ship management companies or crewing/ shipping agencies. Must understand maritime operations, documentation, and how the industry works.</li><li>Good communication skills in English, organized, and comfortable with client interaction.</li><li>maryam at Maryteam dot ae</li></ul>

BDM Coordinator - Maritime Services

United States Adult Soccer Association

Member Services LeadLocation: Remote Job Type: Full-time Organization: United States Adult Soccer AssociationAbout UsWe&rsquo;re on a mission to build, support, and connect soccer communities across the country. As part of a small but dynamic team, we work collaboratively to strengthen our member organizations, grow participation, and create meaningful experiences for everyone involved in the game.We&rsquo;re seeking a Member Services Lead who loves helping people, improving systems, and building strong connections. This is a great opportunity for someone who thrives in a collaborative, mission-driven environment &mdash; and who&rsquo;s ready to make a real impact in the soccer communityPosition OverviewThe Member Services Lead manages support for member organizations nationwide, ensuring an exceptional member experience. You&rsquo;ll oversee day-to-day communication, implement service improvements, and help lead new programs that support engagement and growth.Because we&rsquo;re a small, agile team, you&rsquo;ll have the chance to wear many hats, take initiative, and directly influence how our member community thrives.What You&rsquo;ll DoMember Support &amp; Engagement<ul><li>Manage member inquiries and provide responsive, high-quality support.</li><li>Gather and analyze member feedback to drive improvements in service and communication.</li><li>Lead the implementation and management of the Member Management System (MMS).</li><li>Oversee engagement through digital platforms, newsletters, and online tools.</li></ul>Collaboration &amp; Operations<ul><li>Work closely with team members to achieve organizational priorities.</li><li>Contribute to special projects that improve operations and member experience.</li><li>Partner with the Executive Director to connect membership engagement with sponsorship programs.</li></ul>What Success Looks Like<ul><li>High member satisfaction and engagement levels.</li><li>Successful rollout and adoption of new member systems and initiatives.</li><li>Strong, consistent communication with member organizations.</li><li>Expanded participation in the Annual General Meeting and other programs.</li></ul>What We&rsquo;re Looking For<ul><li>Excellent communication and relationship-building skills.</li><li>Collaborative team player comfortable in a small, mission-driven organization.</li><li>Strong project management and organizational abilities.</li><li>Process-oriented thinker who adapts well to change.</li><li>Self-starter who can work independently toward clear goals and results.</li><li>Confident using tools such as Asana, Microsoft Office, Google Workspace, Zoom, Constant Contact and similar platforms.</li><li>Quick learner who embraces new technology.</li></ul>Preferred:<ul><li>Experience in a nonprofit or membership association environment.</li></ul>Why You&rsquo;ll Love Working Here<ul><li>100% remote position &ndash; work from anywhere in the U.S.</li><li>A mission that makes a difference in soccer communities nationwide.</li><li>A small, collaborative team where your voice and ideas matter.</li><li>Opportunities to innovate, grow, and lead new initiatives.</li><li>Flexible and supportive work culture.</li></ul>To Apply: Submit your resume and a short cover letter explaining why you&rsquo;re excited about this role and how your experience aligns with our mission.Job Type: Full-timePay: From $45,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Professional development assistance</li></ul>Experience:<ul><li>relevant member support: 2 years (Preferred)</li></ul>Work Location: Remote

Member Services Lead

<div>At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we&rsquo;ll give you what you need to make it happen. It won&rsquo;t always be easy, growing takes grit. But at ABB, you&rsquo;ll never run alone. Run what runs the world.
This Position reports to:
Field Service Manager<div> 
The Field service coordinator plays a pivotal role in ensuring the smooth execution of field service operations. This position involves coordinating with Service Managers and team leaders for scheduling, dispatching, and supporting field engineers, maintaining communication with clients, and managing service logistics to ensure timely and high-quality service delivery. It also ensures it complies with ABB's and customer's standards, procedures, and policies.
The work model for the role is: Onsite/Hybrid 
 
This role is contributing to the Motion Business Area based in Abu Dhabi UAE.
Your Role:
Planning &amp; Scheduling: Coordinates service orders and engineer schedules with Service Managers and team leaders, participates in planning meetings, and uses ABB&rsquo;s planning software.
Client &amp; Operational Support: Liaises with clients to confirm appointments, ensures timely submission of service reports and expenses, and manages tools, PPE, and gate passes.
 Documentation &amp; Compliance: Maintains monthly utilization records, competency and certification databases, and documentation related to HSE and third-party training.
Inventory &amp; Logistics: Oversees capex tools, PPE stock, warranty materials, and spare parts tracking, including RCA; coordinates transportation and on-site logistics.
 Administrative Duties: Prepares Arabic letters and completes required forms for operational needs.
What it takes to Run what runs the world<ul><li>
Bachelor&rsquo;s degree in any discipline.</li><li>
Min 0-3 years&rsquo; experience as a field service coordinator preferably</li><li>
Excellent communication and interpersonal skills, highly organized, proactive with the ability to engage effectively with diverse stakeholders.</li><li>
Proven ability to work collaboratively in a team-oriented environment.</li></ul>
What's in it for you? 
 
We want you to bring your full self to work&mdash;your ideas, your energy, your ambition. You&rsquo;ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. 
 
Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
 
Run What Runs the World. 
 
#ABBCareers 
 
#RunwithABB 
 
#Runwhatrunstheworld</div>
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.</div>

Field Service Coordinator (Emirati Talent)

AECOM

<div>Company Description 
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us. 
Job Description 
We are seeking a Senior Mobilization Coordinator to join our dynamic team in Dubai, United Arab Emirates. In this pivotal role, you will be responsible for overseeing and coordinating all aspects of project mobilization, ensuring smooth and efficient deployment of resources across international projects.<ul><li>
Develop and implement comprehensive mobilization strategies for complex, large-scale projects</li><li>
Coordinate with cross-functional teams to allocate resources effectively and efficiently</li><li>
Manage logistics for personnel, equipment, and materials, ensuring timely delivery to project sites</li><li>
Conduct risk assessments and develop mitigation plans for potential mobilization challenges</li><li>
Liaise with stakeholders, including clients, vendors, and government agencies, to facilitate smooth project initiation</li><li>
Monitor and report on mobilization progress, identifying and resolving issues proactively</li><li>
Ensure compliance with local labor laws, regulations, and company policies throughout the mobilization process</li><li>
Continuously improve mobilization procedures and best practices to enhance operational efficiency</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Business Administration, Project Management, or a related field</li><li>
Minimum of 5 years of experience in mobilization or project coordination roles</li><li>
Proven track record of successfully managing complex project mobilizations, preferably in an international context</li><li>
Strong knowledge of project management principles and methodologies</li><li>
Excellent skills in resource allocation, logistics coordination, and stakeholder management</li><li>
Advanced proficiency in MS Office</li><li>
Familiarity with UAE labor laws and regulations</li><li>
Outstanding organizational and time management skills</li><li>
Excellent communication and interpersonal skills, with the ability to work effectively in a multicultural environment</li><li>
Decisive problem-solving abilities and attention to detail</li></ul> 

Additional Information<div></div> 
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
What makes AECOM a great place to work
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</div>

Senior Mobilisation Coordinator

Metromac Marine Automation FZE

Job PurposeThe Service Coordinator is responsible for planning, coordinating, and documenting all field service activities. The role ensures efficient job execution, accurate record-keeping, and compliance with company standards.Job Responsibilities<ul><li>Coordinate field service schedules based on team availability, job priority, and customer requirements.</li><li>Ensure all resources&mdash;tools, equipment, personnel, and documentation&mdash;are ready for each job.</li><li>Maintain accurate and complete service records, including job reports, completion certificates, and site inspection notes.</li><li>Review the job completion documents and quotation and share all required documents for invoicing.</li><li>Track field assignments and ensure timely job completion.</li><li>Identify delays or recurring issues and report them for corrective action.</li><li>Support manpower planning and performance evaluation through data insights.</li><li>Enter all service job details accurately into the ERP system, including reports and certificates.</li><li>Ensure all field activities comply with Health, Safety, and Environmental (HSE) policies.</li><li>Report incidents, unsafe practices, and non-compliance. Coordinate with agents and ensure timely service-related updates.</li><li>Maintain clear and professional communication with customers on job progress, requirements, and closures.</li></ul>Eligibility Criteria<ul><li>Bachelor&rsquo;s degree in Engineering or a related field.</li><li>2&ndash;4 years of experience in job allocation, scheduling, and team coordination.</li><li>Experience in Marine Industry will be an added advantage</li><li>Strong verbal and written communication skills.</li><li>Ability to manage multiple tasks and meet deadlines effectively.</li></ul>Note : Salary is negotiable based on expertise. Job Type: Full-timePay: From AED3,500.00 per month

Marine Service Coordinator

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