member services representative

Personify Health

<div>Overview:
<div>
Who We Are</div><div>
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we&rsquo;re shaping a healthier, more engaged future.</div>
Responsibilities:
<div>
Who are you?</div> 
The role of Member Services Representative is primarily responsible for providing attentive customer services to Personif Health's clients. This role manages both incoming calls from clients regarding a variety of requests and assists members with technical issues related to the website or products. 
In this role you will wear many hats, but your knowledge will be essential in the following:<ul><li>
Using top-notch interpersonal skills able understand customers&rsquo; inquiries or complaints and deal effectively with callers who may be frustrated or angry</li><li>
Handling incoming calls from members and clients regarding a variety of requests</li><li>
Demonstrate and maintain professional oral and written communication with customers, co-workers, and other Virgin staff</li><li>
Navigating multiple databases simultaneously for member research and resolution</li><li>
Answering questions about client and product design as well as Virgin&rsquo;s involvement with members&rsquo; overall wellbeing</li><li>
Assisting members with any technical issues related to website or products and escalate issues to as necessary</li><li>
Possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone</li><li>
Using excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections</li><li>
Identifying, researching, and resolving customer issues using Virgin databases</li><li>
Follow-up on customer inquiries not immediately resolved</li><li>
Accepting repetitive work tasks performed in a confined work area</li><li>
Consistently meeting established performance and quality standards</li><li>
Maintenance of thorough knowledge of systems so that information can be researched, and proper information is given to members</li><li>
Learning and retain a thorough working knowledge of all existing and new products and services</li><li>
Discipline to work from home as business needs dictate.</li><li>
All other duties as assigned.</li></ul>
You&rsquo;ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Qualifications:
<div>
What you bring to the Personify Health Team:</div> 
In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:<ul><li>
High school diploma or equivalent required</li><li>
Some University or Post-secondary Education preferred</li><li>
Must have at least one year customer service experience in a call center environment</li><li>
Familiar with cloud-based contact center software desirable</li><li>
Excellent written and verbal communication skills</li><li>
Strong personal computer usage and Internet proficiency skills</li><li>
Ability to type 30 wpm minimum with accuracy</li></ul>
You also take pride in offering the following Core Skills, Competencies, and Characteristics:<ul><li>
Flexible with scheduling as business needs dictate</li><li>
Ability to listen attentively and to use information provided to assist members specific needs</li><li>
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment</li><li>
Strong customer service, analytical and decision-making skills</li><li>
Must be able to learn quickly in a fast-paced environment</li><li>
Ability to organize and follow-up on multiple tasks/details with accuracy and timeliness</li><li>
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds</li><li>
Ability to learn and navigate new software quickly</li></ul>
No candidate will meet every single desired qualification. If your experience looks a little different from what we&rsquo;ve identified and you think you can bring value to the role, we&rsquo;d love to learn more about you!<div></div><div> 
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.</div> 
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.</div>

Member Services Representative

Planet Fitness

<div>Job Title: Customer Service Representative 
 
Reports to: Club Manager 
 
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt 
 
Job Summary 
 
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. 
 
Essential Duties and Responsibilities 
 
<ul><li>Greet/meet potential members, providing a great customer experience.</li><li>Handle front desk related tasks:</li></ul>
o Answering phone calls in a polite and friendly manner to assist with questions or concerns. 
o Taking info calls and tours 
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. 
<ul><li>Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.</li><li>Help maintain the neatness/cleanliness of the club.</li></ul> 
 
Essential Behavior Requirements 
 
<ul><li>Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer&rsquo;s wants and needs.</li><li>Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer&rsquo;s perspective) and works together to solve the problem.</li><li>Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.</li><li>Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.</li><li>Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.</li></ul> 
 
Minimum Qualifications 
 
<ul><li>Honesty and good work ethic</li><li>Strong customer service skills</li><li>Basic computer proficiency</li></ul> 
 
Physical Demands 
 
<ul><li>Standing and walking at least 75% of the shift</li><li>Talking in person or on the phone at least 75% of the shift</li><li>Must be able to lift to 50 lbs. less than 30% of the time.</li></ul> 
 
Benefits 
 
<ul><li>Dollars for Scholars Program</li><li>Employee Appreciation Program</li><li>Free Membership for self and one family member or friend</li><li>Team Member Support Team</li><li>Health, Dental and Vision Insurance</li><li>Critical Illness Insurance</li><li>Short Term Disability Insurance</li><li>Accident Insurance</li><li>Voluntary Life Insurance</li><li>Pet Insurance</li><li>HSA</li><li>Advancement Opportunities</li></ul> 
 
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness 
 
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</div>

Customer Service Representative **WEEKENDS ONLY** 7am -1pm//1pm -7pm

AAA Mountain West Group

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.<div><div>
SUMMARY</div></div><div>
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, the Member Experience Associate are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
*This is an on-site role, working full time at our Southwest Las Vegas Branch.*
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul>
EDUCATION &amp; EXPERIENCE / LICENSES &amp; CERTIFICATION<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Current &amp; valid Driver&rsquo;s License required; bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li><li>
NV P&amp;C License (Nevada Property &amp; Casualty License).</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.</li><li>
Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li></ul></div><ul><li></li></ul></div>

Member Experience Associate

<div>Why Work For Us?<ul><li>
Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position</li><li>
401k Matching &ndash; $1 for $1 company match up to 6% of eligible earnings per pay period</li><li>
Benefits &ndash; Medical, Dental, Vision, wellness program and more!</li><li>
Paid Holidays</li><li>
Paid Time Off &ndash; Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.</li><li>
Collaborative Environment &ndash; AAA will value your contribution to providing exceptional service to our members</li><li>
Free AAA Classic Membership</li><li>
AAA Product Discounts</li><li>
Tuition Reimbursement Program</li></ul>
Additional Details: Competitive hourly base + commissions
.
SUMMARY
The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, the Member Experience Associate are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.
*This is an on-site role, working full time at our Las Vegas Rainbow Branch.*
ESSENTIAL FUNCTIONS<ul><li>
Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:<ul><li>
Member Experience</li><li>
Member Services</li><li>
Concierge</li><li>
DMV/MVD</li><li>
Auto Travel</li><li>
Insurance Services</li><li>
Smart Home Security</li><li>
Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.</li></ul></li><li>
Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.<ul><li>
Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.</li><li>
Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.</li></ul></li></ul>
KNOWLEDGE AND SKILLS<ul><li>
Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.</li><li>
Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.</li><li>
Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.</li><li>
Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.</li><li>
Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.</li><li>
Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.</li></ul>
EDUCATION &amp; EXPERIENCE / LICENSES &amp; CERTIFICATION<ul><li>
Minimum Qualifications<ul><li>
High School Diploma/GED</li><li>
2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.</li><li>
Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.</li><li>
Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement</li><li>
Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.</li><li>
Teamwork: Develop quality relationships with peers, leaders and internal partners.</li><li>
Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.</li><li>
Current &amp; valid Driver&rsquo;s License required; bonding/fingerprinting and P&amp;C licensing may be required depending on branch needs.</li></ul></li><li>
Preferred Qualifications<ul><li>
Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.</li><li>
Customer Service experience.</li><li>
Bilingual Spanish.</li><li>
NV P&amp;C License (Nevada Property &amp; Casualty License).</li></ul></li></ul> 
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS<ul><li>
Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.</li><li>
Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.</li><li>
Must be available to work in different branch locations, and work on Saturdays.</li><li>
This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).</li><li>
Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.</li><li>
Approximately 50-80 percent of time spent on the job involves a personal computer.
</li><li>Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday&rsquo;s. May travel by car, plane or other form of transportation to attend business meetings.</li><li></li></ul></div>

Member Experience Associate - Bilingual Spanish

Pilot Flying J

<div>Company Description 
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply. 
Job Description 
The Human Resource Service Delivery Representative aids with and facilitates the human resource processes for all employees. This role is the first point of contact for all employees and provides Level 1 (Tier 1) support for all Human Resources Service Areas including Recruiting, Benefits, Payroll, Compensation, Employee Records, Leave of Absence, Learning and Development.
In this role you will:<ul><li>
Provides Level 1 (Tier 1) support to HR Business Partners, Managers and Team Members regarding questions related to various HR data.</li><li>
Performs a variety of general administrative duties related to HR compliance.</li><li>
Answers general questions from Team Members via phone, chat, email, etc.</li><li>
Works with HR Business Partners, Managers and appropriate Center of Excellent&rsquo;s regarding any follow-up/reporting needed for various company-wide initiatives.</li></ul> 
Qualifications 
<ul><li>
High school diploma or equivalent certificate required</li><li>
Nights and weekends</li><li>
Minimum one year in (type of work) required or equivalent combination of education and experience</li><li>
Proficiency in MS Office</li></ul> 

Additional Information 
<ul><li>
Ability to utilize and transact in HR systems, portals, knowledgebase and case management and follow standard procedures in resolving issues, knowing when to refer to higher tiers when appropriate.</li><li>
Ability to adhere to deadlines, cycle times and service level agreements</li><li>
Ability to understand and follow HR Policies and procedures</li><li>
Maintains a high level of confidentiality</li><li>
Strong collaboration and teamwork skills</li><li>
Strong organizational, attention to detail and multi-tasking skills</li><li>
Strong interpersonal and customer service skills</li><li>
Strong written and verbal communication skills</li></ul></div>

Human Resource Service Delivery Representative I

Belgravia Health and Leisure Group Pty Ltd

About Genesis Fitness with 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 42 locations (and growing!) Featuring every aspect of exercise from weights to cardio, swimming or dance, boxing to cycling. We are passionate about creating a fitness community that is inclusive, encouraging and empowering of everyone!This is a great career opportunity for someone wanting to get in to the Genesis Group of Clubs and receive the support to be developed further into an outstanding leader. The Role Our Member Services Officers are the heart of our business providing important services such as Sales, Reception and Merchandising to our members, casual users and potential new members in accordance with our established operational routines and procedures.The role involves prospecting, touring, closing and getting referrals for future sales. They will actively seek new business for the club, representing the facility and Genesis in positive and professional manner.The primary responsibility of our Member Services Officers is to acquire new members and deliver first class customer service ensuring it is in line our Mission, Vision and Values. They have the responsibility to achieve individual and team goals and targets as set out with a Assistant Club Manager and the Club Manager. The successful applicant should possess excellent communication skills, a passion for health and fitness, and enjoy helping people to start their goals. Key areas of responsibility include: <ul><li>Have a passion for fitness</li><li>Provide excellent customer service to all customers, both in person and over the telephone</li><li>Apply sound cash handling principals and use of Point of Sale (POS) systems</li><li>Promote the centre's services and programs to customers and accept customer bookings and enrolments</li><li>Previous experience in a similar position</li><li>Hold current First Aid & CPR Certification</li><li>Working With Children Check (or equivalent) & National Police Check</li><li>Prior experience in fitness, sales, customer service or a retail environment is highly advantageous</li></ul>Previous experience in fitness, sales, customer service or a retail environment is highly advantageous, but candidates with a friendly attitude and a customer service mindset are encouraged to apply! We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we'll be in touch.We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.Genesis is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at .

Member Services Officer (Casual)

Defined Fitness Inc

<div></div><div>Location: All Club Facilities Reports to: Greet Team Manager
Supervises: N/A Status: Non-Exempt<div>
Are you a BEAST? As a member of our Greet team, your passion is fueled by your enthusiasm. You strive for constant and never ending improvement. You are relentless in the pursuit of your goals. Your personality is captivating and your larger than life presence is the face of Defined Fitness, the first and last impression. You are Defined Fitness.</div><div></div><div> 
The Greet Team Member is the first point of contact for members, potential members, vendors and anyone entering or calling the Club. You will effectively solve the needs and wants of individuals that walk through the doors. You are expected to execute excellent customer service throughout daily duties and interactions.</div><div></div><div> 
<ul><li>
Sales Driver</li><li>
Critical thinker</li><li>
Passionate</li><li>
Energetic</li><li>
Interpersonal-communication</li><li>
Adaptable</li></ul></div><div></div><h5 class="jobSectionHeader"> 
Essential Functions &amp; Responsibilities</h5><div><ul><li>
Greet all members and guests in a professional, courteous and pleasant manner</li><li>
Verify membership status, questions, concerns, etc. and respond accordingly</li><li>
Work with Greet Team Manager to achieve club sales goals.</li><li>
Promptly and courteously, answer and/or direct all incoming calls</li><li>
Periodic Club walks to ensure a clean and safe facility</li><li>
Accurately process money transactions</li><li>
Place calls to prospective members, regarding new promotions.</li><li>
Maintain a clean and well-stocked work space at all times</li><li>
Communicate all Club concerns and member comments to club management daily</li><li>
Provide tours for prospective members</li></ul></div><h5 class="jobSectionHeader"> 
Qualifications</h5><div><ul><li>
Minimum of one year experience in a customer service oriented position</li><li>
Minimum of one year cash handling experience</li><li>
Must be able to provide excellent internal and external customer service</li><li>
PC literate, including Microsoft Office and various other products such as CSI, QuickBooks, etc.</li><li>
Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment</li><li>
Must be able to work weekends and evenings, as needed</li></ul></div><h3 class="jobSectionHeader">
Physical Requirements</h3><div><ul><li>
Must be able to stand/walk for up to eight (8) hours at a time</li><li>
Must be able to lift and carry approximately 50 pounds</li><li>
Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write</li></ul></div><div></div><h3 class="jobSectionHeader"> 
Benefits</h3>
We are committed to creating a positive and supportive work environment through our comprehensive benefits package:<div><ul><li>
Paid Time Off: Generous vacation and sick leave policies to promote a healthy work-life balance.</li><li>
Complimentary Gym Membership: Full access to our gym facilities at no cost - valued at $640/Year.</li><li>
Staff Pass Memberships: Full-time employees receive 2 memberships to gift to family members or friends, while part-time employees receive 1 - valued at $1280/Year.</li><li>
Discounted Personal Training Sessions: Full-time employees may enjoy a discounted rate on personal training sessions to help you reach your fitness goals - normally $75/Session, employee pricing $25/Session.</li><li>
Health Insurance: Comprehensive medical, dental, and vision plans to support your and your family&rsquo;s health needs.</li><li>
Life Insurance: Full-time employees are eligible for an Accidental Death and Dismemberment (AD&amp;D) life insurance policy of up to $10,000.</li><li>
Retirement Plan: Full-time employees can enroll in our 401(k) plan, aiding in long-term financial security.</li><li>
Sales Commission: Earn $20 commission on each Personal Training (PT) 3 pack sold as a recognition of your contributions with no limit on the amount of 3 packs sold</li><li>
Earnings based on minimum expectations &ndash; up to $140</li><li>
Earnings based on above-average performers &ndash; up to $300</li><li>
Earnings based on top performers up to &ndash; up to $500</li></ul></div><div>
This job description in no way states or implies that these are the only duties that will be performed by the team member occupying this position. Team members will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.</div><div></div><div> 
Requirements represent a minimum level of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.</div><div></div><div> 
This document does not create an employment contract, implied or otherwise, other than &ldquo;at-will&rdquo; employment relationship.</div><div></div><div> 
I, ___________________________ (team member name), have read and understand the above job description. I verify that I meet the requirements and am able to perform the duties and responsibilities on this job description.</div> 
________________________________ ______________________________
Team Member Signature Date 
________________________________
Print Name</div>

Greet Team Member - Full Time

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