membership coordinator

International Interior Design Association

The IIDA Member Services Coordinator provides high-level administrative and operational support to IIDA&rsquo;s Membership Department, which oversees the following initiatives: Individual/Corporate Membership, Student Programs, CEU/Education Programs, Chapter Governance, and the IIDA Foundation.This position is responsible for assisting with membership recruitment, retention, engagement initiatives, and day-to-day member services activities. The ideal candidate is extremely organized, detail-oriented, and passionate about delivering exceptional service to current and prospective members.Key Responsibilities:Membership Administration:<ul><li>Maintain and update member records in the association&rsquo;s database or CRM system.</li><li>Process new memberships, renewals, payments, and updates accurately and efficiently.</li><li>Generate membership reports and dashboards to track key performance metrics.</li><li>Ensure the accuracy and confidentiality of all membership data.</li></ul>Recruitment &amp; Retention Support:<ul><li>Assist in implementing member recruitment and retention campaigns, including email outreach, direct mail, and digital marketing efforts.</li><li>Coordinate follow-up communications with prospective and lapsed members.</li><li>Conduct outreach to potential members and respond promptly to inquiries.</li></ul>Member Engagement:<ul><li>Provide outstanding customer service by responding to member questions and requests via phone and email.</li><li>Support the planning and execution of member events, webinars, and networking opportunities.</li><li>Assist in gathering member feedback and satisfaction data to inform program improvements.</li></ul>Administrative Support:<ul><li>Schedule meetings, prepare agendas, and take minutes for membership-related priorities.</li><li>Collaborate cross-functionally with communications, marketing, and sales departments to support association initiatives.</li><li>Perform general administrative duties, including correspondence, document preparation, and record keeping.</li></ul>Qualifications:Education &amp; Experience:<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree preferred, or equivalent combination of education and experience.</li><li>2&ndash;4 years of administrative, customer service, or membership support experience (association or nonprofit experience preferred).</li></ul>Skills &amp; Competencies:<ul><li>Strong organizational and time-management skills with the ability to manage multiple priorities.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</li><li>Experience with membership databases, CRM systems (e.g., Fonteva), or AMS platforms preferred.</li><li>Demonstrated ability to work independently and collaboratively in a team environment.</li><li>Professional demeanor with a commitment to providing exceptional service.</li></ul>Pay: $40,000.00 - $50,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Membership Coordinator

Hilton

<div>Membership Coordinator - Grand Wailea, A Waldorf Astoria Resort
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Membership Coordinator to join our Guest Services Team! 
 
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. 
 
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. 
 
Want to learn more? Hotel Website, Facebook, Instagram, YouTube 
Classification: Full-Time 
Shift: Various &ndash; must be available to work weekdays, weekends, and holidays. 
Pay Rate: The pay rate for this role is $28.00 and is based on applicable and specialized experience and location. 
A Membership Coordinator coordinates the billing, renewals, collections and activation activities of the Guest Services department to provide quality service in accordance with Company standards. Provides communication to internal and external guests.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:<ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline</li></ul>
In addition, we look for the demonstration of the following key attributes:<ul><li>
Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 
 
What are the benefits of working with Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:<ul><li>
Access to pay when you need it through DailyPay</li><li>
Medical Insurance Coverage &ndash; for you and your family</li><li>
Mental health resources including Employee Assistance Program</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
Go Hilton travel program: 100 nights of discounted travel</li><li>
Parental leave to support new parents</li><li>
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*</li><li>
401K plan and company match to help save for your retirement</li><li>
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount</li><li>
Career growth and development</li><li>
Team Member Resource Groups</li><li>
Recognition and rewards programs</li><li>Available benefits may vary depending upon property-specific terms and conditions of employment.</li></ul>
#LI-MD1</div>

Membership Coordinator - Grand Wailea, A Waldorf Astoria Resort

Job Summary:The Membership Specialist handles membership operations, including application processing, database management, and member engagement activities, while supporting initiatives aimed at growing and retaining the association&rsquo;s membership base.Key Responsibilities:<ul><li>Process membership applications, onboarding, and renewals.</li><li>Respond to membership inquiries and provide timely support.</li><li>Maintain and update membership records and databases accurately.</li><li>Track membership leads, applications, and engagement activities.</li><li>Support membership growth initiatives and engagement programs.</li><li>Prepare membership reports and analytics for internal review.</li><li>Coordinate with internal teams to support member participation in events and activities.</li><li>Maintain membership documentation in a centralized system (e.g., SharePoint).</li></ul>Required Skills and Experience:<ul><li>Minimum 5 years of experience in membership, sales, or stakeholder engagement.</li><li>Strong organizational and communication skills.</li><li>Experience with CRM or membership management systems.</li><li>Ability to manage multiple tasks and priorities effectively.</li><li>Strong relationship management skills.</li></ul>Additional Information:<ul><li>Experience in associations or membership-based organizations is preferred.</li><li>Priority consideration will be given to GCC nationals.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have at least 5 years of experience in membership management, client acquisition, or stakeholder engagement?</li><li>Have you maintained membership or CRM databases and ensured data accuracy?</li><li>Do you have experience onboarding and renewing members or clients?</li><li>Have you been involved in initiatives to drive membership growth or engagement?</li><li>How many years have you stayed on average at each of your previous employers?</li><li>Can you provide examples of reports or analytics you prepared for membership tracking?</li><li>Could you share your salary expectation for this position?</li></ul>Work Location: In person

Membership Specialist (GCC Nationals Preferred)

NSTXL

<div>About NSTXL:
The National Security Technology Accelerator (NSTXL) harvests innovative technology from the commercial and non-defense marketplace, transforming government innovation while decreasing costs, compressing timelines, and improving outcomes. We offer a unique and simplified approach to rapidly developing, demonstrating, and assessing prototypes that address various operational and installation needs, from individual Warfighter technology to large-scale installation projects. NSTXL supports technology delivery to the Department of Defense by serving as a one-stop shop to match government requirements with innovative private-sector and academic solutions. 
NSTXL is creating an ecosystem of innovators to collaborate and bring next-generation technologies to the end-user. Our OTAs have over 900 members from corporate, non-profit, educational, and financial institutions. For these members, NSTXL offers opportunities to bid on government contracts, education and training, and live/virtual forums on various topics. 
Job Description:
The Member Experience Coordinator plays a key role in delivering a high-quality, engaging, and seamless experience for our members. This position is ideal for someone who thrives at the intersection of customer experience, operations, and data&mdash;bringing both a people-first mindset and strong attention to detail. 
In this role, you will serve as a primary point of contact for members, supporting them through onboarding, ongoing engagement, and day-to-day needs. You&rsquo;ll help shape meaningful interactions through one-on-one support, webinars, and community initiatives, while also ensuring the accuracy and integrity of member data that powers our programs. 
If you enjoy building relationships, solving problems, and contributing to a growing, mission-driven organization, this role offers a dynamic opportunity to make a measurable impact on the member experience. 
Essential Duties and Responsibilities<ul><li>
Member Support and Engagement</li><li>
Serve as a primary point of contact for member inquiries across email, phone, and chat</li><li>
Provide timely, accurate responses and resolution to member needs</li><li>
Lead onboarding for new members through one-on-one support and scalable onboarding programs</li><li>
Support ongoing member engagement through communications, webinars, and community initiatives</li><li>
Moderate and maintain active participation within member communities</li></ul>
Membership Operations<ul><li>
Manage membership applications, approvals, account setup, and renewals</li><li>
Maintain accurate member records, including points of contact, certifications, and company information</li><li>
Ensure consistency across all membership workflows and processes</li><li>
Track and manage support cases, escalating issues when appropriate</li></ul>
CRM and Data Management<ul><li>
Maintain data accuracy within CRM systems across all member records</li><li>
Manage and optimize CRM properties and workflows supporting the member lifecycle</li><li>
Ensure data integrity across reporting, communications, and operational processes</li></ul>
Programs, Events, and Communications<ul><li>
Support planning and execution of virtual and in-person member events</li><li>
Maintain the membership portal and events calendar</li><li>
Contribute to member communications, including emails, reports, FAQs, and guides</li><li>
Represent the organization at conferences and trade shows, engaging prospective members</li></ul>
Reporting and Insights<ul><li>
Compile and support reporting on weekly, monthly, and quarterly program metrics</li></ul><ul><li>
Conduct member surveys and analyze results</li><li>
Translate findings into clear insights to support program improvements</li></ul>
Additional Responsibilities<ul><li>
Support membership and marketing initiatives as needed</li></ul>
Travel:<ul><li>
Travel for this position is estimated up to 15%</li></ul>
Equal Opportunity Employer:
NSTXL is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information. 
Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Communications, Marketing, or related field (or equivalent experience)</li><li>
Experience with CRM platforms (Salesforce, HubSpot) and Microsoft Office Suite</li><li>
Strong customer-first mindset with a passion for delivering excellent service</li><li>
Excellent written and verbal communication skills</li><li>
Highly organized with strong attention to detail, especially in data and process management</li><li>
Ability to manage multiple priorities and meet deadlines in a fast-paced environment</li><li>
Collaborative and team-oriented, with the ability to work cross-functionally</li><li>
Strong interpersonal skills with the ability to build and maintain relationships</li><li>
Ability to analyze data and translate insights into meaningful stories or recommendations</li></ul> 
Preferred Skills/Experience<ul><li>
Experience in a membership, customer service, or support-focused role</li><li>
Experience with design tools such as Canva or Adobe Creative Suite</li></ul> 
What We Offer:
We strive to be one of the best places to work in America. We offer competitive salaries and benefits that include:<ul><li>
Health Insurance: Medical and dental &ndash; company pays 90% of premiums for individual coverage and for family coverage</li><li>
Vision Insurance: Fully covered</li><li>
Retirement Plans: 401(k) with employer match up to 4%</li><li>
Paid Time Off: Paid sick and safe leave, 10 federal holidays, floating holiday + your birthday, and generous vacation</li><li>
Other:</li><li><div><ul><li>
Basic Life &amp; AD&amp;D policy company paid</li><li>
Voluntary Life</li><li>
Flexible &amp; remote work structure</li><li>
Wellness reimbursement plan &amp; mental health support</li><li>
Community sponsorships</li><li>
Donation matching</li><li>
Professional development allowance</li></ul></div></li></ul>
If you need any accommodation for the interview process, please let us know when we contact you.
We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We are currently only open to remote employees residing in the following states: AL, CA, CO, DC, FL, IN, MO, NC, NJ, NM, NY, OH, OR, PA, SC, TN, TX, VA, WA, WY</div>

Member Experience Coordinator

Morison & Partners

Memberships Specialist Position Overview:The Membership Specialist supports and oversees the planning, coordination, and implementation of various strategic initiatives and projects related to the work of the Memberships department.The Membership Specialist is responsible for developing, managing, and growing relationships with general members and high net worth individuals. This role involves creating personalized membership experiences, coordinating exclusive events, and implementing strategies to increase engagement and retention among affluent supporters.This role requires a lot of problem-solving and multitasking. It involves driving and coordinating multiple aspects of several projects in a fast-paced and evolving work environment, communicating issues and risks, and coming up with solutions.Key Responsibilities:Relationship Management &amp; Engagement&bull;Develop and maintain strong, personalized relationships with members from their tiers of focus, ensuring exceptional service and tailored engagement opportunities.&bull;Act as a primary point of contact for high-level members, responding promptly and thoughtfully to inquiries, requests, and feedback.&bull;Collaborate with museum leadership and external programming partners to identify and connect with potential members.Strategic Membership Initiatives&bull;Design and implement customized membership programs, benefits, and experiences for members, such as private tours, exclusive previews, and bespoke events.&bull;Monitor and evaluate the impact of membership programs, making data-driven recommendations for continuous improvement.&bull;Collaborate with the development team to align tier-specific engagement with broader membership goals.Event Planning &amp; Coordination&bull;Plan and execute exclusive events for different tiers, ensuring exceptional quality and personalized experiences.&bull;Coordinate event logistics, including vendor selection, invitations, venue setup, and guest lists.&bull;Partner with the events and marketing teams to promote events to members and increase attendance.Cultivation &amp; Stewardship&bull;Work with development and communications teams to create customized stewardship plans for different membership tiers, ensuring consistent, meaningful engagement.&bull;Identify opportunities for deeper involvement, such as patron programs, board memberships, or philanthropic initiatives, where applicable.&bull;Support the preparation of annual giving reports and impact summaries for HNWI and Institutional members.Tailored Communications&bull;Collaborate with the Communications Specialist to create digital and print marketing materials tailored for the member tiers, ensuring messaging is consistent, sophisticated, and aligned with the company&rsquo;s brand.&bull;Collaborate on social media and public relations strategies to highlight member initiatives and events.Data Management &amp; Reporting&bull;Provide inputs to the development of and periodic improvement of digital platforms utilised for the membership program, this includes and is not limited to, CRM, company Website (Membership section), Membership app.&bull;Maintain accurate records of member interactions, event attendance, and program impact in the CRM system.&bull;Analyze membership data to identify trends and insights that can enhance member engagement.&bull;Generate regular reports on membership metrics to guide department strategies and assess program success.&bull;Perform any other tasks as assigned by the department head.Qualifications:&bull;Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, Arts Administration, or a related field.&bull;Project Management Professional (PMP) certification is a plus.&bull;3-5 years of experience in relationship management, membership, or development, with a focus on member engagement; museum or non-profit experience preferred.&bull;Proficiency in CRM systems and membership management software, with advanced knowledge of Microsoft Office Suite.Key Attributes:&bull;Proven experience in project management: experience in event planning and execution, especially for high-profile or exclusive gatherings.&bull;Strong interpersonal and communication skills and high emotional intelligence and discretion, with the ability to build trust and rapport with high-profile individuals.&bull;Passion for museums, arts, and culture, with a commitment to delivering top-tier member experiences.&bull;Require an understanding of HNWI communications.&bull;Proficiency in Arabic is needed.Reports To: Head of MembershipsDepartment: MembershipsJob Type: Full-timePay: QAR15,000.00 - QAR20,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Memberships Specialist

Southern Wayne County Regional Chamber

Southern Wayne County Regional ChamberPOSITION: Executive Assistant REPORTS TO: SWCRC President &amp; CEOFUNCTIONS: The incumbent is responsible for support duties as it relates to membership services, Chamber events, and executive assistance. Further, the incumbent is responsible for special projects as assigned by the President and assisting with monthly legislative and business forum coordination.RESPONSIBILITIES:Membership Services● Assist in creating monthly membership renewal packages &amp; distributes new member welcome letter and membership window stickers when needed.● Assist the Senior Director of Membership Engagement in membership database entry, to include online directory listing, email distribution database, referral and member adoption tracking, member job listings, and more.● Assist Senior Director of Membership Engagement with membership renewal and new member communications.● Assist the President and membership engagement team in production of annual printed Chamber directory.● Manage ribbon cutting ceremonies, including coordination with municipal officials, organizational leaders, and SWCRC ambassadors. Send out ribbon cutting event invitations and create first ceremonial dollar bill certificate.● Assist in execution of Membership Monday programs.● Assist in promoting the benefits of Chamber programs to the membership and community.● Assist in distribution of membership recruitment material.● Attend community functions as needed by the President.● Document all work processes and procedures thoroughly and accurately.● Assist membership engagement team with scheduling new member and retention meetings, and completing membership retention calls, visits and communications.Events / Forums● Provides support to Events &amp; Marketing Manager with management of various signature events and committees within the chamber; including but not limited to the Ambassador committee, Black Tie Gala &amp; Expo, Taste of Downriver, Golf Outing, Celebration of Downriver, Women of Achievement Awards and others.● Provides Events &amp; Marketing Manager with day-of logistical support for SWCRC signature programming. Reports to assigned event locations and carries out responsibilities as assigned by the Events &amp; Marketing Manager and/or President.● Provide support duties for SWCRC President &amp; events manager in planning and production of monthly forums, including: ● Speaker coordination ● Venue selection, price negotiation, and confirmation ● Sponsor invitations, communications, attendance confirmation, seating arrangements, table reservation signage. ● Event logistics, including sponsor signage, layout and seating arrangements ● Working with staff to confirm attendee list, provide attendee list to registration volunteers, print name badges, provide question cards, table sponsor signs, and other related duties.● Assist when needed in recruiting Chamber ambassadors to volunteer at registration table, and collect question cards during program● Assist in event production, including preparation leading up to the event, and day of setup and tear down.General Duties● Assist in maintaining the president&rsquo;s meeting calendar, including scheduling appointments, and responding to calls and emails.● Record meeting minutes for Chamber board and committee meetings and submit minutes to the SWCRC president no later than the day following the meeting.● Compose and respond to email inquiries, provide important information to SWCRC members and community partners regularly.● Answer phone calls in a polite and courteous manner. Refer calls to the appropriate staff member.● Greet office visitors in a polite and courteous manner. Refer visitors to the appropriate staff member.● Perform additional responsibilities as assigned by the President.● Represent the President in the community when requested, ie. attending community partner meetings and events.QUALIFICATIONS: ● One (1) year of relevant experience.● Moderate to high proficiency and/or aptitude in Microsoft operating system.● Word, PowerPoint, Excel, Gmail, and Google Calendar.● Strong communication skills, both oral and written.● Knowledge of e-mail and social media techniques and tools.● Energetic self-starter with the ability to work under tight deadlines, to manage multiple projects and to multi-task.● Consummate professional in conduct with elected officials, staff members, businesses, board members and the public with the ability to establish effective working relationships.● High level of attention to detail and accuracy, strong organizational skills, and ability to prioritize and meet deadlines.● Entrepreneurial team player with ability to work independently.● Must be able to lift 5 poundsPay: $16.00 - $16.50 per hourBenefits:<ul><li>Paid time off</li><li>Retirement plan</li></ul>Work Location: In person

Executive Assistant

The Morgan Library & Museum

<div>The Morgan Library &amp; Museum invites applications for the position of Development Associate reporting to the Director of Membership. The Development Associate provides essential administrative support for the Morgan&rsquo;s Friends levels of members and the Annual Fund, assists in overseeing the Young Fellows program, and supports engagement, retention, and recognition of 6,000 strong constituents. Other duties include but are not limited to the maintenance of the CRM systems (Blackbaud and Humanitru); gift processing, acknowledgements, and support to Friends and Young Fellows regarding membership, events, and other related topics by phone and by email management of the renewal process for members and Young Fellows; support during membership and Young Fellows events; and development of persuasive renewal correspondence and the creation of Annual Fund and membership revenue reports for senior management. Also assists in managing the department's part-time administrative assistant as needed.
 Qualifications<ul><li>
B.A./B.S./Undergraduate Degree; interest in the arts and humanities preferred</li><li>
At least 2 years of experience working in a museum, arts organization, or nonprofit preferred.</li><li>
Ability to prioritize and manage multiple tasks with keen attention to details</li><li>
Excellent organizational and time-management skills; a self-directed team player.</li><li>
Strong relationship-building and communication skills</li><li>
Highly-developed writing skills</li><li>
Experience with CRM systems (Blackbaud and Humanitru preferred)</li><li>
Experience with digital membership software preferred</li><li>
Familiarity with design programs (Adobe InDesign, Canva, and/or Photoshop preferred)</li><li>
Familiarity with e-mail layout and design software (MailChimp preferred)</li><li>
Proficiency with Microsoft Office software, particularly Word and Excel</li><li>
Proficiency with Google Workspace software, particularly Gmail, Google Docs, and Google Sheets</li><li>
Some evening and weekend hours are necessary</li><li>
Occasional travel within Manhattan will be necessary</li></ul>
Ability to lift boxes approximately 15-20 lbs.
Compensation: $58,000 - $62,000 annually; Excellent benefits
Please note that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit our needs.
Important to note:
EEO Statement The Morgan is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity laws. The Morgan provides equal employment opportunities to all employees and applicants for employment without regard to race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, sexual and reproductive health decisions or decision making (of covered persons or their dependents), disability, height, weight, marital status, familial status, domestic partnership status, caregiver status, genetic information or predisposing genetic characteristics, military status, domestic violence, sexual violence, or stalking victim status, pre-employment arrest record, or any other characteristic protected by law. 
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.</div>

Development Associate (Membership)

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