membership manager

NLGJA: The Association of LGBTQ Journalists

<p><b>Membership &amp; Engagement Manager</b></p><p>NLGJA: The Association of LGBTQ+ Journalists seeks a Membership &amp; Engagement Manager in Washington, DC. This is a hybrid position for someone located within the Washington D.C. area.</p><p><b>*Applicants must submit a resume and cover letter, including salary requirements, to search@nlgja.org to be considered. Applications submitted without salary requirements will not be considered.*</b></p><p>The Membership &amp; Engagement Manager is responsible for leading membership recruitment and retention; member engagement; and chapter relations. Candidates must be comfortable connecting regularly with members via phone and electronic communication, and recruiting community stakeholders. The Membership &amp; Engagement Manager reports directly to the Executive Director and works in tandem with fellow NLGJA: The Association of LGBTQ+ Journalists staff to execute various programs and deliverables.</p><p>NLGJA: The Association of LGBTQ+ Journalists is a nonpartisan, journalist-led association working within the news media to advance fair and accurate coverage of LGBTQ communities and issues. We promote diverse and inclusive workplaces by holding the news industry accountable and providing education, professional development and mentoring. The members of NLGJA: The Association of LGBTQ+ Journalists are reporters, photojournalists, editors, producers, columnists, bloggers, communications professionals and students, as well as friends and allies. Our members work in news organizations across the United States and across all forms of media. Learn more at .</p><p>This position requires the ability to communicate clearly and effectively both verbally and in writing, excellent interpersonal skills, a strong attention to detail, excellent organizational and time management skills, and a professional image.</p><p><b>Position Responsibilities:</b></p><p><b>30% Member Recruitment, Retention and Management</b></p><ul><li>Develop and execute membership outreach, growth, and retention messaging, campaigns and materials.</li><li>Maintain the membership database on a daily basis in order to ensure accurate, complete and up-to-date membership records and data integrity.</li><li>Regularly create reports and collect data surrounding member demographics and recruitment/retention goals for the Executive Director, Board of Directors and Chapter Leaders.</li><li>Partner with and support marketing staff to develop materials and messaging that communicates and amplifies the association&rsquo;s mission-driven programming initiatives and member resources.</li><li>Forge and manage mission-driven collaborative initiatives, partnerships and agreements that support and enhance strategic membership goals with corporate ERG's and industry stakeholders.</li></ul><p><b>30% Chapter Administration</b></p><ul><li>Serve as the staff liaison to chapter leadership by answering questions, leading quarterly meetings, and performing administrative tasks to support and expand chapter work.</li><li>Assist with the administration of chapter finances and bank accounts.</li><li>Assist members in the process of starting new professional and student chapters and orienting new chapter officers.</li><li>Maintain records of chapter officers and their contact information.</li><li>Ensure chapters comply with NLGJA policies and procedures.</li><li>Oversee annual nomination and election process of chapter officers.</li></ul><p><b>20% Program Management</b></p><ul><li>Oversee the NLGJA Mentorship Program by matching mentee and mentor applicants, coordinating introductions and orienting participants to the program. Maintain support for mentorship matches throughout the year.</li><li>Oversee the scholarship application and selection process for the Leroy F. Aarons and Kay Longcope scholarship awards. Communicate with review committee, winners and applicants and coordinate the process of distributing scholarship funds to recipients.</li><li>Administer and maintain other select programs and member benefits including Job Board, Freelance Directory and Slack Community.</li><li>Assist NLGJA&rsquo;s convention planning committee during annual convention planning. Manage the registration desk during convention and other major events.</li></ul><p><b>20% Administrative and Member Support</b></p><ul><li>Establish and maintain regular communication with, and respond to requests from, association members, partners, chapters and leadership.</li><li>Administer office responsibilities, including monitoring voicemail and general inbox.</li><li>Coordinate volunteers and volunteer efforts.</li><li>Other duties and special projects as assigned.</li></ul><p><b>Required Qualifications</b></p><ul><li>Must be able to work in the Washington, DC headquarters</li><li>2+ years experience in nonprofit program management; membership management <b>or</b> customer service</li><li>Excellent written and verbal communication skills</li><li>Comfortable calling lapsed and prospective members</li><li>Computer skills including MS Office and the entire Google Suite</li><li>Ability to work independently and as part of a team</li><li>Resourceful, diligent, flexible, and responsive to others needs</li><li>Self-starter, with the ability to manage multiple collaborative projects, and meet deadlines</li><li>Enjoy creating relationships with members and key stakeholders via phone, in writing and in person</li><li>Willingness to travel; occasional mandatory travel for convention and board meetings</li></ul><p><b>Preferred Qualifications</b></p><ul><li>5+ years experience in member recruitment, sales, communication, or customer service</li><li>Bachelor's degree or comparable professional experience</li><li>Sound understanding of standard budget accounting procedures</li><li>Evidence of the ability to prioritize efficiently, coordinate with volunteers and develop creative solutions</li><li>Previous nonprofit or association-related experience preferred</li><li>Experience using association database; experience with YourMembership a bonus</li></ul><p><b>Employee Benefits</b></p><ul><li>Health, dental and vision insurance plans</li><li>Optional 401k plan with employer match</li><li>Paid select federal holidays, as well as vacation and sick leave accrual</li></ul><p><b>Equal Opportunity Employer</b></p><p>NLGJA: The Association of LGBTQ+ Journalists follows an equal opportunity employment policy, and employs personnel without regard to race, creed, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran status, HIV/AIDS status, physical characteristics and marital status.</p><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Are you comfortable working closely with LGBTQ+ individuals, communities and issues?</li><li>Have you included your salary requirement in your cover letter?</li></ul><p>Experience:</p><ul><li>Database administration: 1 year (Preferred)</li></ul><p>Work Location: Hybrid remote in Washington, DC 20037</p>

Membership & Engagement Manager

Black pearl

<div><div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>04/15/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Industry</p>
<div>Hospitality
</div></div><div><p>City</p>
<div>Doha
</div></div><div><p>Country</p>
<div>Qatar
</div></div><div><p>Zip/Postal Code</p>
<div>00000
</div></div><div><p>Number of Positions</p>
<div>1
</div></div></ul></div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><p>Our client&rsquo;s Membership program is a flagship initiative designed to connect the community with a vast cultural landscape of museums and exclusive experiences. We are seeking a Membership Marketing Manager to build and maintain a high-performing marketing engine that drives acquisition and brand awareness for this program.</p><p><br>
As the <b>Membership Marketing Manager</b>, you will owns all promotional and acquisition marketing for the membership program. You will operate as a strategic partner to the Membership team, translating commercial objectives into compelling campaigns and managing the full marketing funnel, from initial awareness to conversion..</p><p></p><p><b><br>
Key Responsibilities</b></p><ul><li><br>
 <b>Go-to-Market Strategy: </b>Develop and execute the comprehensive GTM strategy for membership launches, tier promotions, and seasonal acquisition pushes.</li><li><br>
 <b>Funnel Optimization: </b>Design and refine the full marketing funnel, utilizing audience targeting, segmentation, and landing page UX optimization to drive conversion.</li><li><br>
 <b>Agency &amp; Media Management: </b>Lead creative and media agencies by developing structured briefs and defining media strategy to ensure performance-driven planning and buying.</li><li><br>
 <b>Ambassador &amp; Creator Program: </b>Develop and manage a robust ambassador program, identifying and cultivating relationships with key opinion leaders to build credibility and reach.</li><li><br>
 <b>Performance Tracking &amp; Reporting</b>: Define and track KPIs including CPA, conversion rates, and ROI, presenting data-driven insights and recommendations to senior leadership.</li><li><br>
 <b>Membership Team Partnership: </b>Act as the primary liaison to the Membership operations team, staying aligned on programming, events, and member experience developments.</li><li><br>
 <b>Cross-Portfolio Coordination: </b>Align membership campaign timing with broader activations, such as F&amp;B events or gallery openings, to leverage cross-promotion and portfolio synergies.</li><li><br>
 <b>Budget Management: </b>Own and manage the marketing budget allocated to membership initiatives, ensuring spend is aligned with commercial targets and priorities.</li><li><br>
 <b>Brand Standards &amp; Alignment: </b>Ensure all membership communications adhere to the organization&rsquo;s visual identity and tone-of-voice standards while remaining consistent with the overarching publishing calendar.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li> <b>Education:</b> Bachelor&rsquo;s degree in Marketing, Business, or related field.</li><li><br>
 <b>Experience</b>:8&ndash;10 years in marketing, with specific expertise in subscription, membership, or loyalty programs.</li><li><br>
 <b>Competencies</b>: Strong background in performance marketing, media briefing, and ambassador program management.</li><li><br>
 <b>Attributes</b>: Commercially driven, highly analytical, and comfortable managing multiple stakeholders and agencies simultaneously.</li><li><br>
 <b>Regional Knowledge</b>: GCC or Middle East experience is strongly preferred.</li></ul><p></p><p><b><br>
Work Location:</b></p><p><br>
Qatar</p><p></p><p><br>
To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Instagram</p><p></p><p><br>
Follow the Black Pearl channel on WhatsApp.</p><p></p><p><br>
Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com.</p></div></div></div><p></p>

Membership Marketing Manager

Santa Barbara Botanic Garden

<div><p><b>A Day in the Life</b></p><p>
The Membership Experience &amp; Strategy Manager leads the strategic direction, growth, and overall experience of the Garden&rsquo;s membership program. This position drives acquisition, retention, and upgrade strategies; develops and executes membership communications; oversees member events and engagement programs; and ensures a high-quality, consistent member experience across all touchpoints. This role also holds programmatic oversight of Alpine, ensuring accurate member records, running data reports, and leveraging analytics to inform membership strategy. The manager works closely with the Development Operations Manager to ensure smooth coordination between member experience and backend operations.</p><p>
This non-exempt, full-time (40 hours per week) position, reports to the Director of Development.</p><p><b>
The Team</b></p><p>
We love native plants and more importantly, we love talking about plants to encourage and cultivate support for our mission! We are fortunate to have diverse development team including folks just starting out and experienced development professionals. All of us understand that our interactions and relationships with our guests, members, and constituents build our support base &ndash; we create native plant enthusiasts and consequently, future donors! You will join an amazing team.</p><p><b>
What You&rsquo;ll Do</b></p><p><b><br>
Membership Strategy &amp; Program Leadership</b></p><div><ul><li>
Lead the development and execution of strategies to grow membership through acquisition, retention, upgrades, and enhanced member benefits.</li><li>
Drive and maintain the membership program plan, including annual goals, KPIs, and member engagement priorities.</li><li>
Advise the Director of Development on membership trends, growth opportunities, and data-driven decision-making.</li><li>
Track membership performance and recommend improvements based on data insights.</li><li>
Ensure Guest Service Associates (GSAs) are trained and informed on membership goals and acquisition drives.</li><li>
Prepare Guest Service Associates (GSA) incentive program for each pay period</li><li>
Track and nurture community membership programs (SB, Goleta, and Carpinteria Libraries).<b>
</b></li></ul></div><p><b>Member Experience Oversight</b></p><div><ul><li>
Ensure prompt, positive, and accurate membership interactions via website, phone, and email, setting quality standards for member communication and service.</li><li>
Oversee member fulfillment workflows (packets, digital cards, benefit distribution), in partnership with the Development &amp; Membership Operations Manager.</li><li>
Resolve complex member inquiries and support high-level member communications.</li></ul></div><p><b>
Membership Communications, &amp; Marketing</b></p><div><ul><li>
Compose and execute acquisition campaigns, and monthly Member Digest emails in Mailchimp, in collaboration with Marketing &amp; Communications.</li><li>
Establish the strategy and timeline for all membership mailings and email communications,</li><li>
including acquisitions, renewals, upgrades, and invitations.</li><li>
Design and update membership print and digital materials using Canva; coordinate production with mail houses, as needed.</li></ul></div><p><b>
Events, Engagement, &amp; Cross-Department Collaboration</b></p><div><ul><li>
Work with the Director of Development and Senior Donor Relations Manager to create the annual calendar of membership events and programs.</li><li>
Coordinate membership initiatives with all departments.</li><li>
Lead planning and execution of member events, such as previews, receptions, and programmatic experiences.</li><li>
Prepare invitation lists with support from Development Operations; oversee registration, check-in flow, and follow-up workflows after events.</li></ul></div><p><b>
Alpine Programmatic Oversight</b></p><div><ul><li>
Run membership reports, segment lists, and update member/donor records.</li><li>
Ensure data accuracy related to membership processing and engagement tracking.</li><li>
Collaborate with the Development Operations Manager on data standards and record maintenance best practices.</li><li>
Must have or develop proficiency in Alpine, ACME Ticketing, and digital membership card software; serve as a trainer for membership-related functions.</li></ul></div><p><b>
 Gift Processing &amp; Data Integrity</b></p><div><ul><li>
Accurately process and record high volume of gifts (online, mail, in-person, in-kind) in Alpine while adhering to Garden confidentiality and compliance policies.</li><li>
Log incoming daily gifts related to membership, contributions, and/or events received by mail.</li><li>
Create daily gift batches, deposit files, and weekly stewardship reports to associated email lists.</li><li>
Scan gift documentation materials and maintain digital recordkeeping standards.</li><li>
Ensure timely, accurate donor and member acknowledgements, paying special attention to designations and gift details.</li></ul><p><b><br>
 </b><b>Development Collaboration</b></p></div><div><ul><li>
Support donor cultivation and stewardship activities by identifying notable member engagement trends and sharing insights with the Development team.</li><li>
Attend Development Committee meetings and prepare relevant membership updates.</li></ul></div><p><b>
You Must Be Able To</b><b>:</b></p><div><ul><li>
Lead membership strategy and experience design.</li><li>
Use Alpine to track membership activity, run reports, and update records.</li><li>
Manage projects, attend inter-departmental meetings, write reports, and serve as the key membership contact across the organization.</li><li>
Problem-solve, manage time, and multi-task to meet deadlines and priorities</li><li>
Work comfortably in a fast-paced environment that requires quick turnaround and flexibility</li><li>
Work independently and as part of a team to further the goals of the organization</li><li>
Lift and carry 20 lbs., bending, squatting and walking stairs and the SBBG trails</li><li>
Stand/walk for up to 2 hours at a time, and using a computer or phone for lengthy periods</li></ul></div><p><b>
You Will Definitely Need:</b></p><div><ul><li>
Database experience</li><li>
Excellent organizational and proofreading skills, with attention to detail and accuracy</li><li>
Strong interpersonal communication skills and sensitivity &ndash; both verbal and written - with diverse audiences.</li><li>
Proficiency in Microsoft Office Suite, with an emphasis on Excel.</li><li>
Bachelor&rsquo;s degree or equivalent knowledge and experience.</li></ul></div><p><b>
It Would Be Nice if You Had:</b></p><div><ul><li>
Experience in non-profit office administration</li><li>
Fluency in Spanish (not necessary, but we would love this!)</li><li>
Public garden or museum experience</li></ul></div><p><b>
More About Us</b></p><p>
The Garden is a beautiful place to work! And in this role, you are often outdoors. In addition to beautiful views, outdoor work environments also include exposure to extreme temperature fluctuations, rain, dust, allergens, poison oak, insects, small wild animals, and sun exposure.</p><p><b>
Disclaimer:</b></p><p>
The employee must be able to perform the essential functions of the position satisfactorily, and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.</p><p>
Santa Barbara Botanic Garden retains the right to change or assign other duties to this position.</p></div>

Membership Experience & Strategy Manager

Greystone Golf and Country Club

<p></p><div><p>Join the team at Greystone Golf &amp; Country Club as our Membership Administrator &mdash; a key role focused on creating exceptional first impressions and helping deliver an outstanding member experience from the very beginning.</p>
<p>
This position is perfect for someone who is organized, professional, people-focused, and thrives in an admin-based, relationship-driven environment. As the heart of the Membership Office, you&rsquo;ll support membership growth and retention by assisting prospective members through the application process, coordinating new member onboarding and events, maintaining confidential member records, preparing reports and communications, and helping create a welcoming experience for every member here at the Club.</p>
<p>
You&rsquo;ll also play an important role in organizing member mixers, orientations, and receptions while working closely with club leadership and supporting the Membership Director with day-to-day operations. We are looking for a motivated team player with strong communication skills, attention to detail, and a polished, professional presence who enjoys building connections and helping create memorable experiences within a premier private club environment.</p>
<h4 class="jobSectionHeader"><b>
About Greystone Golf and Country Club</b></h4>
Nestled in the foothills of the Appalachian Mountains, Greystone Golf &amp; Country Club (GGCC) is a private, members-only club located within the Greystone Community in Hoover, Alabama. GGCC is the home to two clubhouses and two 18-hole championship golf courses plus amenities such as tennis, fitness, aquatics, and dining &amp; social events. Departments include: Culinary, Course Maintenance, Golf, Tennis, Fitness, Administration, Food &amp; Beverage, Housekeeping, Aquatics, and more! We hope you consider a career here at Greystone.</div><p></p>

Membership Administrator

GTO Members Qatar

<p>Membership Consultant</p><p><b>GTO Members</b> &ndash; Doha, Qatar</p><p>Build Connections. Drive Growth. Earn More.</p><p>Looking for a people-focused role with strong earning potential and real career growth?</p><p>At <b>GTO Members</b>, we&rsquo;re hiring a motivated <b>Membership Consultant</b> to help grow our professional network and deliver value to our members. If you enjoy sales, relationship-building, and working in a fast-paced environment, this role offers competitive pay, incentives, and clear advancement opportunities.</p><p>This is your chance to turn your communication skills into a rewarding career.</p><p><b>Salary &amp; Benefits</b></p><ul><li>Competitive base salary + commission</li><li>Performance-based bonuses</li><li>Health insurance</li><li>Paid annual leave</li><li>Career growth and promotion opportunities</li><li>Ongoing training and development</li><li>Supportive and goal-driven team culture</li><li>Stable full-time employment</li></ul><p><b>Schedule</b></p><ul><li>Full-time</li><li>Flexible working hours (depending on client schedules)</li><li>Monday to Saturday</li></ul><p><b>About the Company</b></p><p><b>GTO Members</b> is a professional membership and business networking organization that connects entrepreneurs, executives, and professionals across various industries. We focus on creating valuable connections, exclusive opportunities, and growth-driven communities for our members.</p><p><b>Why Work With Us</b></p><ul><li>High earning potential through commissions and bonuses</li><li>Work with professionals and business leaders</li><li>Fast-paced and dynamic environment</li><li>Opportunities to build a strong professional network</li><li>Career growth in sales, business development, and client relations</li><li>Recognition for performance and results</li></ul><p><b>Key Responsibilities</b></p><ul><li>Promote and sell membership packages to potential clients</li><li>Identify and engage qualified leads through calls, meetings, and networking</li><li>Build and maintain strong client relationships</li><li>Explain membership benefits clearly and persuasively</li><li>Meet or exceed sales targets and KPIs</li><li>Follow up with prospects and maintain a healthy sales pipeline</li><li>Maintain accurate records of client interactions and sales activities</li><li>Collaborate with the marketing and events team</li><li>Attend networking events and represent the company</li><li>Provide excellent customer service before and after sign-up</li></ul><p><b>Most In-Demand Skills</b></p><ul><li>Sales and negotiation skills</li><li>Lead generation and prospecting</li><li>Relationship management</li><li>Communication and persuasion</li><li>Customer service</li><li>CRM software proficiency</li><li>Time management and organization</li><li>Goal-oriented mindset</li><li>Confidence and professionalism</li><li>Networking and interpersonal skills</li><li>Problem-solving</li><li>Adaptability</li></ul><p><b>Requirements</b></p><ul><li>Previous experience in sales, membership services, or business development is preferred</li><li>Strong communication and interpersonal skills</li><li>Target-driven and self-motivated</li><li>Ability to build rapport quickly with clients</li><li>Basic knowledge of CRM tools is an advantage</li><li>Professional and presentable</li><li>Ability to work in a fast-paced environment</li><li>Willingness to attend events and meet clients</li></ul><p>We welcome candidates who are eager to grow&mdash;even if you don&rsquo;t meet every preferred qualification.</p><p>الراتب المدفوع: QAR٧٠٫٠٠&nbsp;لكل ساعة</p><p>موقع العمل: بشكل شخصي</p>

Membership Consultant

Hand & Stone Massage and Facial Spa

<div><div><div><b>Benefits:</b></div>
<ul><li>Competitive salary</li>
<li>Employee discounts</li>
<li>Free food &amp; snacks</li>
<li>Free uniforms</li>
<li>Paid time off</li>
<li>Bonus based on performance</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul></div><div><div><b>Now Hiring Assistant Manager- Sales &amp; marketing!! (Immediate hiring)</b><br>
<br>
Hand and Stone Massage and Facial Spa Lake Norman is currently seeking a <b>results-driven, sales and marketing focused Assistant Manager</b> to help drive overall spa performance and growth. This role is designed for individuals who are passionate about client engagement, <b>lead generation</b>, community partnerships, and expanding membership sales while contributing to a high-performing, service-focused team.<br>
</div><div><b>Ideal candidates for this role demonstrate the following attributes:</b><br>
</div><div><b>Growth-Focused Leadership</b> &ndash; The Assistant Manager will be the right hand for the spa leader. This person will lead front desk operations, coach and develop the sales associate team, and work closely with spa manager and leadership to build a high-energy, client-centric and results-oriented culture that consistently drives membership growth and retention.<br>
</div><div><b>Membership Growth, Sales &amp; Client Experience</b> &ndash; As part of the spa management team, you will lead by example in converting guests into members. You are confident in identifying client needs, offering tailored solutions, and coaching the team on effective sales techniques, outreach strategies, and relationship-building to maximize conversions and lifetime value.<br>
</div><div><b>Marketing, Lead Generation &amp; Partnerships</b> &ndash; You will actively drive lead generation initiatives through local marketing efforts, in-spa promotions, digital and grassroots campaigns, and community outreach. This role requires building strategic partnerships, executing collaborations, and identifying new channels to consistently generate qualified leads, increase brand awareness, and drive membership and facial business growth.<br>
</div><div><b>Promote Health and Wellness</b> &ndash; You are passionate about (or have strong experience in) the benefits of massage and skincare services. You are confident in educating clients on services, enhancements, retail products, and membership options to elevate their overall experience.<br>
</div><div><b>Operational &amp; Multi-Tasking Excellence</b> &ndash; Demonstrated ability to support administrative functions including (but not limited to) scheduling, inventory management, performance tracking, and sales reporting, or any ad-hoc responsibilities assigned by spa manager while ensuring smooth daily operations.<br>
</div><div><b>Results-Driven Mindset</b> &ndash; You understand key performance metrics and proactively adapt strategies to meet and exceed sales targets. You are flexible and available to work a variety of business hours, including evenings and weekends, based on business needs.<br>
</div><div><b>What&rsquo;s in it for you?</b><br>
<br>
A unique opportunity to implement creative sales, marketing, and <b>lead generation strategies</b> to help our spa grow and thrive<br>
Growth opportunities within a fast-growing business<br>
Competitive compensation<br>
Commission opportunities and performance-based bonuses<br>
Employee discounts<br>
A professional and supportive work environment<br>
Employee referral bonuses<br>
Sales contests and incentives<br>
<br>
<b>Benefits:</b><br>
Bonus based on performance<br>
Employee discounts<br>
Flexible schedule<br>
Free uniforms<br>
Opportunity for advancement<br>
Training &amp; development<br>
Wellness resources</div>
</div>
<p><i>I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</i></p></div>

Assistant Manager- Sales & Marketing

Conestoga Swim Club

<p><b>Conestoga Swim Club - Operations &amp; Finance Manager</b></p><p><b>Part-Time | Year-Round | Salaried</b></p><p><b>About the Role</b></p><p>This is a part-time, year-round salaried position that requires a unique blend of financial acumen, operational capability, and member-facing service. The role is far more than traditional bookkeeping &mdash; it functions as the club&rsquo;s behind-the-scenes operational hub, touching everything from payroll and vendor management to membership services and regulatory compliance.</p><p>The workload follows a seasonal rhythm. Hours are lighter from September through February, with a significant ramp-up beginning in late winter as the club prepares for the upcoming season. Candidates should be prepared for a high-intensity spring period, with approximately 30&ndash;40 hours per week expected in March through May leading up to opening day. This concentrated seasonal commitment is a defining characteristic of the role and is reflected in the annual compensation structure.</p><p><b>About the Club</b></p><p>Conestoga Swim Club is a member-owned private swim club located in Villanova, Pennsylvania, typically opening each swim season on Memorial Day weekend and closing on Labor Day Weekend. However, we also have year round activities related to our racquet sports programs.</p><p>We are a close-knit community organization committed to providing an excellent seasonal experience for our members and their families. We are seeking a highly organized, self-motivated individual to serve as our Club Operations &amp; Finance Manager &mdash; a role that is central to the smooth day-to-day and seasonal operation of the club.</p><p><b>Key Responsibilities</b></p><p><b>Financial Management &amp; Bookkeeping</b></p><ul><li>Initial transition from QuickBooks Desktop to QuickBooks Online</li><li>Manage and reconcile the club&rsquo;s books on a daily basis using QuickBooks Online</li><li>Categorize all revenue and expenses by appropriate area of the club</li><li>Track and maintain the capital expenditure asset list within QuickBooks and Excel</li><li>Process bill payments and maintain accurate records; set up and manage ACH payments to vendors</li><li>Manage fund transfers between operating and payroll accounts (WSFS)</li><li>Coordinate with the club&rsquo;s CPAon the annual financial audit/review and 990 filing</li><li>Prepare for the annual Workers&rsquo; Compensation insurance audit and ensure all insurance policies remain current</li><li>Coordinate with the local township on tax and fee requirements, including Radnor mercantile and business use tax filings</li></ul><p><b>Payroll Processing</b></p><ul><li>Process bi-weekly payroll through the club&rsquo;s payroll processor (currently iSolved People Cloud)</li><li>Coordinate and oversee managers to review employee hours worked and ensure accurate payroll documentation and recordkeeping</li><li>Ensure sufficient funds are maintained in the payroll account prior to each payroll run</li></ul><p><b>Member Services &amp; Club Management Software</b></p><ul><li>Serve as the primary point of contact for membership inquiries from current and prospective members</li><li>Process and track all membership dues, fees, and payments</li><li>Manage the membership waitlist and coordinate onboarding of new members as space becomes available</li><li>Prepare and distribute stock certificates for new members</li><li>Become proficient in eSoft Manager, the Club management software (training provided); assist members with membership selection, payment issues, and perform manual entry of membership options as needed</li><li>Perform direct deposit of mailed member checks</li><li>Process and track member reimbursements</li></ul><p><b>Vendor &amp; Administrative Coordination</b></p><ul><li>Communicate with club vendors to ensure timely payments; coordinate ACH payment setup where applicable</li><li>Ensure 1099s are issued to applicable vendors or work with iSolved to ensure those documents are generated and distributed</li><li>Collect and process all club-related mail from PO Box 441, Villanova, PA (this is negotiable if applicant is remote from the area).</li><li>Handle additional administrative and operational tasks as needed to support club leadership</li></ul><p><b>Qualifications</b></p><ul><li>Proficiency in QuickBooks Online and general bookkeeping best practices is required</li><li>Prior experience with payroll processing strongly preferred</li><li>Strong organizational skills with meticulous attention to detail</li><li>Ability to manage multiple priorities and meet seasonal deadlines</li><li>Excellent written and verbal communication skills for member and vendor interactions</li><li>Experience with club or membership management software a plus (eSoft training will be provided)</li><li>Familiarity with nonprofit financial reporting and tax filings (Form 990) preferred</li><li>Ability to work independently with minimal supervision</li></ul><p><b>Schedule &amp; Compensation</b></p><p>This is a part-time, year-round salaried position. The schedule is intentionally flexible and varies by season:</p><ul><li>September &ndash; January: Minimal hours; administrative and financial wrap-up tasks</li><li>February &ndash; March: Moderate hours; preparation for the upcoming season begins</li><li>April &ndash; May: High-intensity period; approximately 30&ndash;40 hours per week as the club ramps up to Memorial Day opening</li><li>June &ndash; September: In-season operational support</li></ul><p>Compensation is structured on an annual salary basis to reflect the value of year-round availability and the significant seasonal commitment. Specific compensation will be discussed with qualified candidates.</p><p><b>How to Apply</b></p><p>Interested candidates should submit a resume with at least one reference and a brief cover letter describing their relevant experience to president@conestogaswimclub.com. Please include &ldquo;Club Operations &amp; Finance Manager&rdquo; in the subject line.</p><p>We look forward to hearing from you.</p><p>Pay: $17,000.00 - $25,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Experience:</p><ul><li>Bookkeeping: 3 years (Preferred)</li></ul><p>Work Location: Remote</p>

Club Operations & Finance Manager

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