membership sales advisor

Bupa

<div><p>New Business &amp; Membership Advisor</p><div><p>
Job Description:</p><p><b>
New Business &amp; Membership Advisor</b></p>
<p><b>Cairo, Egypt</b></p>
<p><b>Hybrid</b></p>
<p><b>We make health happen:</b></p><p>
Ensure an exceptional customer experience for our customers by swiftly and accurately responding to and resolving all customer requests and queries. Customer contact will be across all communication channels - phone, email, web chat, letter and walk in customer. This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual, Corporate, and Intermediaries. Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance and regulation. You will be a customer service champion, putting the customer at the centre of everything you do and putting forward ideas for the continual improvement of the customer experience</p>
<p><b>Key Responsibilities</b></p>
<ul><li><b>Responding to enquiries</b> from members, intermediaries, groups, and providers via calls, emails, and in-person visits-evaluating situations and providing appropriate advice or action.</li><li><b>
Applying business criteria and detailed knowledge of Bupa Global products</b> to make informed decisions and deliver customer-focused solutions.</li><li><b>
Handling complaints</b> by investigating, coordinating with relevant departments, and resolving issues promptly to retain customers.</li><li><b>
Managing membership changes</b> including enrollments, cancellations, and updates in line with Bupa Global's business rules.</li><li><b>
Building strong relationships</b> with group secretaries and intermediaries to support business growth and customer satisfaction.</li><li><b>
Communicating with account managers</b> regarding group exceptions, presenting all necessary information for decision-making.</li><li><b>
Recognizing and challenging potential fraudulent information</b>, using initiative and appropriate communication methods to resolve issues.</li></ul><p><b>
What We're Looking For
</b></p><ul><li>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.</li><li>
Previous experience of a complex and multi skilled customer facing roles within a contact centre setting.</li><li>
A track record of achieving and exceeding productivity and quality targets.</li><li>
Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.</li><li>
Ability to give and receive feedback to / from all business areas.</li><li>
Excellent written and verbal communication skills - Be able to clearly articulate information required from an internal or external customer either by drafting a bespoke letter, e-mail or over the telephone.</li><li>
Excellent problem solving and prioritization skills, with close attention to detail and initiative are essential, together with the ability to make sound business decisions.</li></ul><p><b>
Why Bupa</b></p><p>
We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.</p><p>
We encourage all of our people to &quot;Be you at Bupa&quot;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.</p><p>
Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.</p><p>
If you require information regarding this role in an alternative format, please email: careers@bupa.com</p>
<p>Time Type:</p>
Full time<p>
Job Area:</p>
Call Centre<p>
Locations:</p>
Egypt - Cairo</div></div>
<br>
Cycle to work scheme, Gym membership, Employee mentoring programme, Free flu jabs, Financial planning services, Company pension, Health &amp; wellbeing programme, Referral programme

New Business & Membership Advisor

Infinity Sports Equipment

<p>Female Membership Sales consultant - <b>Ajman</b></p><p>Looking for an <b>energetic, well-presented female consultant</b> with <b>sales or gym experience</b>.</p><p>Salary <b>plus Commission</b></p><p>(preferably Hindi speaking)</p><p><b>Send CV: 0552178383</b></p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED3,500.00 per month</p>

Membership Sales Consultant

The Warehouse Gym

<b>Overview </b><br> <p> </p>
<p>We re looking for a welcoming, customer-focused individual to join us as our next Receptionist/ Sales Associates.</p>
<p>You ll be the first friendly face our members see   assisting with enquiries, creating a great front desk experience, and ensuring our community feels supported every step of the way.</p>
<p>You ll also play a key role in growing our membership base   from engaging walk-ins and following up on leads to renewing memberships and introducing new members to everything we offer.</p>
<p>If you ve got a positive attitude, a passion for fitness, and at least a year of experience in sales or customer service, we d love to hear from you.</p>
<p> </p> 
 <div><b>
 Responsibilities &amp; Qualifications <br> </b><p> <strong>Duties &amp; Responsibilities include, but not limited to;</strong> </p>
<ul> <li>Greeting all members and visitors with warmth, professionalism, and energy</li> <li>Managing front desk operations including phone, email, and in-person enquiries</li> <li>Assisting existing members with bookings, account queries, and general support</li> <li>Delivering engaging tours for prospective members and explain membership options clearly</li> <li>Driving membership sales through walk-ins, outbound calls, follow-ups, and referrals</li> <li>Processing new memberships and renewals with accuracy and efficiency</li> <li>Supporting the onboarding of new members, ensuring a smooth and welcoming start</li> <li>Maintaining a tidy, organised, and inviting reception area</li> <li>Handling transactions, system updates, and membership paperwork</li> <li>Collaborating with the team to achieve monthly membership and customer service targets</li> </ul> </div>
 <div><b>
 Experience Required <br> </b><ul> <li>Minimum 2 Years of experience in a sales, customer service, or a front desk role</li> <li>Strong interpersonal skills with a warm and approachable manner</li> <li>Confidence in engaging with people from all backgrounds</li> <li>Sales-minded with a proactive attitude towards meeting and exceeding targets</li> <li>Organised and detail-oriented with good admin and computer skills</li> <li>Comfortable handling multiple tasks in a fast-paced environment</li> <li>A passion for health and fitness is a big plus</li> <li>Flexible with working hours, including evenings and weekends as needed</li> <li>Team player who thrives in a supportive, energetic work</li> <li>Proficiency in Microsoft Office (Word, Excel, Outlook)</li> <li>Experience with CRM or member management software</li> <li>Familiarity with point-of-sale (POS) systems:</li> <li>Comfortable using online booking/scheduling platforms</li> <li>Skilled in email and team communication tools: Proficient in using email and messaging platforms. </li> </ul></div>

Front of House Membership Specialist

Landmark Group

As a Membership Consultant at Fitness First, you will be an integral part of the sales team, responsible for engaging potential members and guiding them through their fitness journey. Reporting to the Senior Membership Sales and Renewal Manager, you will play a crucial role in driving membership sales and ensuring a seamless onboarding experience for new members. With a passion for sales and a dedication to providing exceptional customer service, you will contribute to the overall success and growth of Fitness First in the Middle East.
<br><div><div>1. Role Execution:
</div><div>To Ensure the Membership Consultant achieves their agreed Monthly Sales Goal and through hands on Service approach in line with company objective.
</div><div>Deliver Clear Thorough Membership options to all potential new members.
</div><div>To deliver excellent customers service to all club members and non-members.
</div><div>To Service our members from the start of their membership until they are no longer a member.
</div><div>Drive new memberships sales Daily, Weekly and Monthly.
</div><div>Provide unrivalled session delivery and support to client base.
</div><div>2. Training &amp; Development:
</div><div>Ensure updated product knowledge at all times including all the benefits of your club.
</div><div>In Depth knowledge of MZ including using the belt at least 8 times monthly.
</div><div>Have a genuine interest in all the latest developments in the fitness industry.
</div><div>Fully understand the 8 stages of a sale.
</div><div>Role play with your MSRM and CGM daily and weekly.
</div><div>Use your Sales scripts which are in your MC DAS book.
</div><div>Document all training with your MSRM in your DAS book and on separate training sheets.
</div><div>Complete RISE Sales training course and attend quarterly MC Training workshop.
</div><div>3. Minimum Performance Criteria:
</div><div>Fully understand company Sales ratios and the impact these ratios have on our business if they are not followed.
</div><div>Follow the company standard ratio&rsquo;s (CA Ratio 30% - SR Ratio 50% - Close Ratio 70%).
</div><div>Follow the 8 stages for every presentation.
</div><div>30 New contacts daily, 10 Follow ups daily, 12 appointments booked daily, 6 presentations, 3 sales and 30 new leads daily.
</div><div>Lead Generation activity focused daily 30 new leads minimum.
</div><div>7 days service calls on all joiners new joiners.
</div><div>1-12 and 1-31 set up and accurately used.
</div><div>TTS used and all Booked appointments and filled correctly.
</div><div>Full understanding of all price options and terms and conditions.<br>
</div><div></div><br>
<div>4. Performance Administrative Functions:
</div><div>Monthly Goal Setting complete with MSRM.
</div><div>Complete MC DAS Daily and update in the evening ready for morning MSRM one on one.
</div><div>Follow Daily MC Flow including appointment drives.
</div><div>MC DAS functional and being used correctly daily.
</div><div>Good understanding of MF required in order to offer the correct membership options.
</div><div>Fully understand Sales Brief with what offers are available and how we track those offers.
</div><div>Understand how to track sales accelerators like free month vouchers through MF.
</div><div>Immaculate understating required of Sales Pricing structure and what prices are on offer.
</div><div>Understand Terms and conditions of each membership.
</div><div>Understand Vetting and the implications on non-compliance.
</div><div>Full understanding of corporate product and process.
</div><div>Must understand sales commission and structure.
</div><div>5. Effectively Liaise with all other departments and club members:
</div><div>Majority of the role is call center based and driven but you will be required to collect and gain leads by different forms of lead generation activities this may include working on reception.
</div><div>Promote efficiency and team spirit.
</div><div>Inspect the club facilities throughout your shift.
</div><div>Liaise with fitness to help book outstanding GYS or help with Activate8 process</div></div>
<br>Secondary Education &ndash; A level or equivalent
<br><div><p>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
</p><p>Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
</p><p>We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</p></div>
<br><div><div><div><div><div><div>Fitness First is one of the world&rsquo;s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait.
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We offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.
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Convenience is at the heart of everything we do. That&rsquo;s why you&rsquo;ll find our fitness experiences cater to your every need. We are open 7 days a week, have unlimited complimentary classes plus incredible added value through our Good Vibes program.
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Fitness First is a global brand that originated in the UK &mdash; backed by an experience of over 20 years. Our purpose is clear: We are Fitness Leaders who inspire people to go further in life. Across the region, we align all members of staff under this purpose, working to bring health and fitness into more people&rsquo;s lives.
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We know that the biggest barriers to fitness are time and motivation, so we are inspiring people to work on their fitness in a way that suits their style and fits their increasingly busy lives. We bring this to life for our members through a new fitness philosophy, innovative fitness products, an enhanced club environment, a focus on service and expertise, and the development of a connected fitness platform.
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Our brand belief is that fitness gives you the confidence, energy, and self-belief to go further in life.</div></div></div></div></div></div>

Membership Consultant_Membership Sales_East Riffa Mixed Fitnessfirst Bahrain_HOSP - East Riffa - Bahrain_Fitness First

Oliver Leigh Group

<p>Oliver Leigh Group is a Headhunting/Recruitment firm searching for a Director of Membership Sales, Marketing &amp; Communications at an exclusive Private Country Club in the Naples, Florida area. The salary is $100,000 base plus bonus and commission incentives.</p><p><b>Job Summary:</b></p><p>The Director of Communications, Marketing, and Membership Sales is responsible for developing and executing comprehensive communication and marketing strategies to enhance the reputation, engagement, and growth of a prestigious private equity golf club. This role encompasses all internal and external communication efforts, social media management, membership sales, and collaboration with the Board of Directors, Membership Committee, and various club departments. The Director ensures cohesive and effective communication while driving member engagement, satisfaction, and membership growth.</p><p><b>Key Responsibilities:</b></p><p><b>Communications and Public Relations</b></p><ul><li>Develop and oversee the execution of internal and external communication strategies to align with the club's goals and brand identity.</li><li>Act as the primary point of contact for all communication with members, prospects, and external audiences.</li><li>Write and edit high-quality content for newsletters, press releases, website updates, and other communications platforms.</li><li>Manage crisis communications, ensuring accurate and timely messaging to protect the club's reputation.</li><li>Establish and maintain strong relationships with media outlets, realtors and community organizations.</li></ul><p><b>Social Media Management</b></p><ul><li>Create and manage engaging social media campaigns across multiple platforms to increase brand awareness and member engagement.</li><li>Monitor and analyze social media performance, providing insights and recommendations to optimize engagement and reach.</li><li>Ensure all social media content reflects the club's brand, voice, and values.</li></ul><p><b>Marketing and Branding</b></p><ul><li>Develop and implement marketing initiatives to promote club events, dining, golf, club&rsquo;s charitable event, and other services to members and prospects.</li><li>Oversee the creation of promotional materials, including flyers, email campaigns, advertisements, and digital content.</li><li>Collaborate with department heads to support their marketing and communication needs, including golf tournaments, culinary experiences, and wellness programs.</li><li>Monitor market trends and competitor activities to ensure the club remains competitive and innovative in its offerings.</li></ul><p><b>Membership Sales and Engagement</b></p><ul><li>Develop and execute strategies to attract new members while retaining existing ones, ensuring the club meets its membership sales goals.</li><li>Lead prospective member tours and coordinate membership application processes.</li><li>Analyze membership data to identify trends, opportunities, and challenges in engagement and satisfaction.</li><li>Collaborate with the Membership Committee to address member feedback and recommend strategies for continuous improvement.</li></ul><p><b>Collaboration with Governance Bodies</b></p><ul><li>Work closely with the Board of Directors and Membership Committee to align marketing and communication efforts with the club's strategic vision.</li><li>Prepare and present regular reports on communication, marketing, and membership sales initiatives to the Board.</li><li>Assist in the planning and execution of club governance events and meetings.</li></ul><p><b>Team Leadership and Administration</b></p><ul><li>Supervise communication and marketing staff, contractors, or consultants as needed.</li><li>Manage the department budget, ensuring cost-effective use of resources while achieving objectives.</li><li>Stay updated on best practices, tools, and trends in communication, marketing, and private club management.</li></ul><p><b>Qualifications and Skills</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Public Relations, or a related field; advanced degree preferred.</li><li>5+ years of experience in marketing, communications, or membership sales, preferably in a private club, hospitality, or luxury industry.</li><li>Exceptional written and verbal communication skills.</li><li>Proficiency in digital marketing tools, CRM software, and social media platforms.</li></ul><p><i><b>o Knowledge in HubSpot, Membersfirst and Jonas are an advantage.</b></i></p><ul><li>Strong leadership, organizational, and interpersonal skills.</li><li>Proven track record of driving membership growth and engagement.</li><li>Ability to collaborate effectively with diverse stakeholders, including members, staff, and governance bodies.</li><li>High degree of professionalism, discretion, and attention to detail.</li></ul><p>Job Type: Full-time</p><p>Pay: $100,000.00 per year</p><p>Work Location: In person</p>

Membership Sales and Marketing Director at Private Country Club

<div>
 <p>
  The Membership Specialist supports and oversees the planning, coordination, and implementation of various strategic initiatives and projects related to the work of the Memberships department.
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  The Membership Specialist is responsible for developing, managing, and growing relationships with general members and high net worth individuals. This role involves creating personalized membership experiences, coordinating exclusive events, and implementing strategies to increase engagement and retention among affluent supporters.
 </p>
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  <br/>
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 <p>
  This role requires a lot of problem-solving and multitasking. It involves driving and coordinating multiple aspects of several projects in a fast-paced and evolving work environment, communicating issues and risks, and coming up with solutions.
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  <br/>
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  Key Responsibilities:
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  &middot; Develop and maintain strong, personalized relationships with members from their tiers of focus, ensuring exceptional service and tailored engagement opportunities.
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  &middot; Act as a primary point of contact for high-level members, responding promptly and thoughtfully to inquiries, requests, and feedback.
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  &middot; Collaborate with museum leadership and external programming partners to identify and connect with potential members.
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  &middot; Design and implement customized membership programs, benefits, and experiences for members, such as private tours, exclusive previews, and bespoke events.
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  &middot; Monitor and evaluate the impact of membership programs, making data-driven recommendations for continuous improvement.
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  &middot; Collaborate with the development team to align tier-specific engagement with broader membership goals.
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  &middot; Plan and execute exclusive events for different tiers, ensuring exceptional quality and personalized experiences.
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  &middot; Coordinate event logistics, including vendor selection, invitations, venue setup, and guest lists.
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  &middot; Partner with the events and marketing teams to promote events to members and increase attendance.
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  &middot; Work with development and communications teams to create customized stewardship plans for different membership tiers, ensuring consistent, meaningful engagement.
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  &middot; Identify opportunities for deeper involvement, such as patron programs, board memberships, or philanthropic initiatives, where applicable.
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  &middot; Support the preparation of annual giving reports and impact summaries for HNWI and Institutional members.
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  &middot; Collaborate with the Communications Specialist to create digital and print marketing materials tailored for the member tiers, ensuring messaging is consistent, sophisticated, and aligned with the company brand.
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  &middot; Collaborate on social media and public relations strategies to highlight member initiatives and events.
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  &middot; Provide inputs to the development of and periodic improvement of digital platforms utilized for the membership program, this includes and is not limited to, CRM, Company Website (Membership section), Membership app.
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  &middot; Maintain accurate records of member interactions, event attendance, and program impact in the CRM system.
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  &middot; Analyze membership data to identify trends and insights that can enhance member engagement.
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  &middot; Generate regular reports on membership metrics to guide department strategies and assess program success.
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  &middot; Perform any other tasks assigned by the Line Manager.
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  Qualifications:
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  &middot; Bachelor&rsquo;s degree in marketing, Communications, Business Administration, or a related field.
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  &middot; Project Management Professional (PMP) certification is a plus.
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  &middot; 3-5 years of experience in relationship management, membership, or development, with a focus on member engagement; experience in event planning and execution, especially for high-profile or exclusive gatherings
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  &middot; Proficiency in CRM systems and membership management software, with advanced knowledge of Microsoft Office Suite.
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  &middot; Strong interpersonal and communication skills and high emotional intelligence and discretion, with the ability to build trust and rapport with high-profile individuals.
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  &middot; Require an understanding of HNWI communications.
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Memberships Specialist

HOTWORX - Plano, TX. (Park & Preston)

<p><b>Job Summary - - Quick hiring in process</b><br/>HOTWORX Plano is seeking a motivated and customer-oriented Sales Associate to join our team. The ideal candidate is crucial to enhancing our member experience by providing exceptional service and ensuring the studio is well-stocked and organized. This position requires a friendly demeanor, strong communication skills, and a passion for sales.</p><p><b>Duties &amp; Responsibilities:</b></p><ul><li><b>This is a sales position,</b></li><li><b>Work shifts cover the following hours:</b></li><li><b>Monday-Thursday 10am-830pm, Friday 8am-630pm, Sat 8am-230pm</b></li><li><b>Sales</b>-focused individuals, ability to <b>close the deal!!</b></li><li>2+ Years with proven performance in sales, and/or customer service - Required</li><li>Must have excellent customer service skills - Required</li><li>Health &amp; fitness-oriented mindset &ndash; Required</li><li>Must have strong verbal and computer communication skills &ndash; Required</li><li><b>Highly comfortable with social media</b></li><li><b>DAILY social postings are REQUIRED</b></li><li>Comfortable making daily high-volume sales phone calls</li><li><b>High energy, positive, self-motivated individuals</b></li><li>Ability to achieve <b>weekly </b>and <b>monthly </b>sales goals</li><li>Must be outgoing, quick learner, confident</li><li>Plano, TX 75093: Reliably commute or planning to relocate before starting work (Required)</li><li><b>MEET and EXCEED weekly and monthly sales goals</b></li><li>Greet members/guests promptly and enthusiastically.</li><li>Create a friendly, energetic, and welcoming atmosphere.</li><li>Conduct studio tours for guests and new members.</li><li>Respond immediately to member requests, inquiries, and concerns.</li><li>Conduct professional guest follow-up and member communications, via phone, text and email.</li><li>Complete daily studio cleaning activities.</li><li>Maintain accurate records of all sales and prospecting activities, sales calls, closed sales, and follow-up.</li><li>Product knowledge - demonstrate knowledge in all areas of the fitness studio - pricing structure, memberships, sauna operation, merchandise (current and new products) etc.</li><li>Additional duties as established by Franchisees.</li></ul><p><b>Job Perks:</b></p><ul><li>Employee Retail Discounts</li><li>Free membership</li><li>Hourly base rate</li><li>Monthly commission for <b>achieving established sales goals.</b></li><li>Casual fitness dress code</li></ul><p><b>Qualifications</b></p><ul><li>Previous experience in sales preferred</li><li>Familiarity with point-of-sale (POS) systems is advantageous.</li><li>Ability to work flexible hours, opening, closing or Saturday shifts as needed.</li><li>A proactive attitude towards learning new products and sales techniques is essential.</li></ul><p>Job Type: Part-time</p><p>Pay: From $10.00 per hour plus earned commission and bonus</p><p>Expected hours: 10 &ndash; 25 per week</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Free membership</li></ul><p>Pay: $10.00 - $15.00 per hour</p><p>Expected hours: 10.0 &ndash; 25.0 per week</p><p>Benefits:</p><ul><li>Employee discount</li></ul><p>Work Location: In person</p>

Membership Sales Representative

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