mental health care coordinator

Catholic Community Services and Catholic Housing Services of Western Washington

<div>Overview:

Are you a novelty seeker? Do you seek new ideas and creative approaches? Are you tired of working 9-5? Do you need flexibility? 
WE'RE GROWING!
JOIN OUR AMAZING TEAM!
PROVIDE COMMUNITY-BASED CASE MANAGEMENT AS A &quot;MENTAL HEALTH CARE COORDINATOR&quot;
(Internal title: Clinical Care Coordinator)
VANCOUVER, WA / PORTLAND METRO AREA
(Salmon Creek) 
RELOCATION ASSISTANCE! 
Catholic Community Services, Family Behavioral Health is looking for a Mental Health Care Coordinator (Internal title: Clinical Care Coordinator) to join our team of innovators who explore and develop new approaches and implement novel strategies. Our teams provide individualized, creative and flexible services, infused with evidence-based and evidence-informed strategies. 
 
WHO WE ARE:
We are a values-driven organization, providing family-oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home with their family, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity. With sites located in Western Washington including Vancouver/Portland Metro area, we offer comprehensive intensive, Wrap-around mental health services to a diverse population for youth and families. We employ almost 800 energetic and compassionate employees.
WHAT WE VALUE: 
Compassion Diversity Strength-Based-Approach Social-Justice &amp; Our Staff!
WHAT WE OFFER:<ul><li>
Starting Pay Range: $33.06 - $36.78 per hour</li></ul>
Additional Pay/Ability to Earn Additional Pay of:<ul><li>
First Responder: $1,800.00 per year</li><li>
Pay based on performance: up to $8,000.00 per year</li></ul>
Training and Supervision:<ul><li>
Extensive training in multiple clinical approaches as well as training in other areas</li><li>
Weekly supervision and daily support with your Clinical Supervisor, as needed.
</li></ul>BENEFITS:
<ul><li>12 paid holidays; plus 1 personal holiday each year!</li><li>
3 weeks' vacation per year</li><li>
12 sick-days per year</li><li>
Medical</li><li>
Dental</li><li>
Vision Insurance</li><li>
Life Insurance (1 times annual salary)</li><li>
Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension</li></ul>
Responsibilities:

JOB SUMMARY:<ul><li>
Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper.</li><li>
Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others.</li><li>
Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).</li><li>
Customize helping approaches to fit the family&rsquo;s uniqueness, personality, culture and interest.</li><li>
Provide intensive and strength based therapeutic mental health services and supports to children, youth and families in the community including: assessing for immediate safety and stabilization needs, treatment plan development, safety and crisis planning, child and family team meeting facilitation, on-going assessment and evaluation of current treatment planning strategies, goals, and outcomes</li><li>
Brainstorm and negotiate strategies that build on child and family strengths.</li><li>
Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations.</li><li>
Meet productivity and documentation standards using collaborative problem-solving strategies to ensure complete, accurate and strength-based documentation for all children/youth and families served.</li><li>
Respond to crises in a prompt, effective and collaborative manner.</li><li>
Provide and/or facilitate the provision of a range of therapeutic responses that support the overall plan (including individual and family therapies).</li><li>
Utilize parent/family expertise in problem solving around specific needs.</li><li>
Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.</li><li>
Facilitate others, including a team, to implement the plan from beginning.</li><li>
Reevaluate, modify, and redesign plan based on new information.</li><li>
Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully.</li><li>
Arrange and negotiate a process for ongoing formal and informal services and supports.</li><li>
Create and practice a plan for aftercare supports and response post CCS involvement.</li><li>
This position will participate in an on-call rotation with other Clinicians and Clinical Care Coordinators.</li></ul>
This position will be based out of Family Behavioral Health Salmon Creek office, located in North Vancouver. This position requires scheduling flexibility to meet the needs of youth and families served. The services we offer will be provided in community-based settings and in family homes. 
A full job description with qualifications may be shared with candidates identified for an interview.
Qualifications:

WHAT WE ARE SEEKING IN A CANDIDATE:<ul><li>
Bachelor&rsquo;s degree in social work, psychology, behavioral sciences or equivalent, accredited degree.</li><li>
Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively within multi-cultural situations.</li><li>
Energetic, innovative style with the ability to engage children, youth and family members in services</li><li>
Enthusiastic and optimistic approach, encouraging ongoing participation of all involved</li><li>
Natural ability to work with others through a genuine strengths-based approach, appreciating unique qualities and assets of all involved</li><li>
Passion for helping families stay together.</li><li>
Ability to work both independently and as a member of a team.</li><li>
Ability to visually assess safety within family homes.</li><li>
Ability to meet with clients and colleagues in homes and community locations.</li><li>
Ability to drive to our family homes within the community with reliable transportation, valid driver&rsquo;s license, and current automobile insurance with an acceptable driving record per CCS policy.</li><li>
Preference for a flexible schedule rather than a traditional, fixed, 8-5, Monday through Friday, facility-based position.</li><li>
Should be able to participate in on-call rotation responsibilities, which will be discussed in our screening process.</li><li>
Applicant must successfully pass required background clearances prior to an offer of employment.</li><li>
Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.</li></ul><div>
ABOUT VANCOUVER</div>
Vancouver, nestled between the Pacific Ocean and the Cascade Mountains, on the north bank of the Columbia River with sweeping views of Mt. Hood. Vancouver, 10 miles from Portland, offers quality, affordable cost of living. Enjoy all the area has to offer:<ul><li>
Explore the region with some of the most scenic trails, lakes, and rivers with millions of square acres of dedicated outdoor space with 191 area parks in Vancouver. Take a scenic drive through the hills of north Clark County, stop off at one of many wineries; or head to Moulton Falls to enjoy a scenic backdrop for a picnic.</li><li>
Perhaps, you are a hardcore mountain biker looking to get some fresh air in lush forests, a fisherman who enjoys landing the perfect salmon, a birdwatcher looking for a red-tailed hawk, or seeking to snowshoe at Mt. Helens &ndash; Vancouver USA is the place for you!
</li></ul>If you are passionate about providing strength-based mental health services for children, youth and their family, we would love to hear from you! 
If you are on our careers page and you are interested in being considered for this opening: please click on the blue link above, on this page, located on the upper right hand corner that says: &quot;Apply for this job online&quot; and upload your resume and answer a few questions for consideration. 
If you are not on our careers page: please copy and paste the following URL into your browser:<div>
https://fbh-ccsww.icims.com/jobs/intro?hashed=-435738801 to view our opportunities. Search for your jobs of interest and click on &ldquo;Apply&rdquo; to upload your resume and answer a few questions for consideration.</div><div></div><div> 
For additional questions, contact Katherine Landry, at katherinel@ccsww.org</div><div> 
Note to Internal Candidates: HR reviews internal compensation and determines increase based on their experience and also agency internal equity factors.</div><div> 
Catholic Community Services and Catholic Housing Services is an Equal Opportunity Employer. Please let us know if you need special accommodations to apply or interview for this position.</div></div>

Mental Health Care Coordinator (Internal title: FBH Clinical Care Coordinator) Salmon Creek

WestCoast Children's Clinic

<div><div>WestCoast Children's Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children's Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity.</div>
Position Details

Title: EMPOWR Intensive Care Coordinator (ICC)

Classification: Regular Full Time (1.0 FTE), Non-exempt (Hourly)

Location: Oakland, CA / Hybrid (availability to provide client services in-person and complete documentation remotely)

Regular Work Schedule: Full time, M-F

Compensation:
<ul>
<li>$31.25 per hour</li>
</ul>
The Team-Based model of care program named EMPOWR (EMbracing, Progress and Opportunities, We Rise) aims to support transition aged youth (TAY, 16-24) attain mental health support, housing stability, employment and education gains, and community connections. The program provides community-based therapy, case management and care coordination, and peer and family support through a team-based model. The whole team collaborates on one shared caseload, providing youth with an entire team of support, and allowing staff to share in the successes and challenges of their clients.

The Intensive Care Coordinator (ICC) provides support and guidance to family and community members who are a source of strength for the youth. They help bring other providers and the youth's natural supports together. This position is responsible for engaging and assisting foster youth and other clients, family members, foster parents, and other support persons in forming a Child and Family Team (CFT). The CFT works with identified support persons from natural supports (friends, extended family, neighbors, community members) and formal system partners (child welfare, education, juvenile probation, etc.) to comprehensively address the child and family's identified goals.

The position draws on lived experience to provide support and guidance to family and community members who are a source of strength for the youth. They help bring other providers and the youth's natural supports together. Because of their lived experience, they help create a connection with family and other close contacts, and offer a unique perspective to the rest of the team.
<h3 class="jobSectionHeader">
How you'll make an impact:</h3>
<ul><li>Outreach to and engagement with youth; being a strong advocate for the youth within the team</li>
<li>Provide community-based trauma-informed services to foster youth or former foster youth transitioning to or struggling with independent living.</li>
<li>Provide intensive skill building with youth, with a focus on independent living.</li>
<li>Provide assessments, crisis intervention, stabilization, and safety plans.</li>
<li>Identify and connect youth &amp; young adults with other agencies to address their needs, including housing, medical, mental health, education, employment, advocacy, placement stability, and enrichment activities.</li>
<li>Work collaboratively in partnership with the team to engage and connect clients to appropriate resources and services.</li>
<li>Assist with initial contact and intake, establishing relationships and building trust in order to help clients navigate systems for access to services.</li>
<li>Provide advocacy, targeted case management and community based rehabilitation services to children and their families.</li>
<li>Provide services and participate in agency meetings in a combination of environments including virtual (zoom / phone) and in-person office or community locations (drop-in center, client homes, school, parks, etc.)</li>
<li>Provide stabilization support services to children and TAY in an in-person milieu environment.</li>
</ul><h3 class="jobSectionHeader">Qualifications:</h3>
<ul><li>Direct, lived experience with foster care, social services, juvenile justice, mental health, residential treatment or group home placements, wraparound services, or other related community resources.</li>
<li>Bachelor's degree in Psychology, Criminal Justice, Social Work or related field (preferred)</li>
<li>Experience providing case management and rehabilitation services.</li>
<li>At least two (2) years experience working with system-involved youth.</li>
<li>Demonstrated ability to work with families who have experienced high levels of trauma and demonstrate high mental health needs.</li>
<li>Ability to work independently and collaboratively as part of a multidisciplinary team.</li>
<li>Proven ability to be organized, manage time well, complete high quality and timely documentation.</li>
<li>Ability to travel by car to meet with clients, generally within a 90 mile radius of the WCC office. Clean CA DMV record, current car insurance and a vehicle; travel is required.</li>
</ul><h3 class="jobSectionHeader">Competencies (skills, abilities, and knowledge):</h3>
<ul><li>Demonstrated experience working with children and families who may be involved in the child welfare system.</li>
<li>Case management skill &ndash; assessment/evaluation, crisis intervention, ability to use supervision effectively, ethical and legal responsibilities, high quality documentation.</li>
<li>Cultural humility - knowledge of issues of race, class and ethnicity.</li>
<li>Efficiency and time management - ability to be well-organized and complete timely documentation.</li>
<li>Collaboration and team functioning - able to work independently and collaboratively as part of a multidisciplinary team.</li>
<li>Ability to work with clients who have complex traumatic histories and other attachment difficulties.</li>
</ul><h3 class="jobSectionHeader">Why work here?</h3>
<ul><li>Be part of a compassionate, driven team that is social justice-focused: We have Staff Affinity Groups such as Staff of Color, LGBTQ+, Equity and Inclusion, Health and Wellness, and more!</li></ul>
<ul><li>Make a difference for the Bay Area's most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!</li></ul>
<ul><li>Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical trainings and seminars led by field experts.</li></ul>
<h3 class="jobSectionHeader">
Benefits:</h3>
<ul><li>Employer-paid Medical Benefits for Employees
<ul><li>100% employer-paid dental and vision</li>
<li>Dependent medical, dental and vision (50% employer-paid)</li>
</ul></li><li>Medical and Dependent Care FSA and commuter plans</li>
<li>100% employer-paid life insurance long-term disability insurance</li>
<li>Voluntary accident, term life and hospital indemnity insurance</li>
<li>403(b) and ROTH retirement plan options, employer contribution targeted at 7.5% after first year of employment</li>
<li>Quarterly (5-10%) and annual incentive compensation (10%)</li>
<li>Three weeks PTO during the first year of employment, 4+ weeks PTO with additional years of service</li>
<li>12 paid holidays plus one paid floating holiday per year</li>
<li>4 paid self-care days per year</li>
<li>Wellness stipend ($100.00 per month)</li>
<li>Professional development stipend and CEUs for trainings</li>
<li>Employee Assistance Program (EAP)</li>
</ul><div>
Join us and make a difference in the lives of vulnerable children and families in the Bay Area.

WCC is passionate about leading and encouraging open conversations around race, gender, power, and privilege and how these impact community mental health. We are an equal opportunity employer. We are committed to diminishing the influence of privilege and discrimination in our field and our workplace, whether due to differences concerning age, citizenship, color, disability, marital or parental status, race, religion, gender, or sexual orientation.</div></div>

Care Coordinator and Group Facilitator

Spurwink Services

<div>Come join a vibrant, interdisciplinary team serving the complex needs of adults with behavioral health challenges in the greater Augusta area. We are looking for a collaborative, engaging, and driven care coordinator (case manager) who has their MHRT/C or is MHRT/C eligible.
This position pays $21.00 to $26.00 per hour depending on experience.
DUTIES:<ul><li>
Provide intake/assessment when clients are referred and ongoing assessment as required.</li><li>
Facilitate Individual Service Plan team meetings and develop a plan of care (ISP) for the client with input from the team.
</li><li>Oversee implementation of ISP, monitor and document progress.</li><li>
Participate in a team-based approach to care, by working in collaboration with Clinical Team Leader, Peer Partner, Nurse Care Manager, and Psychiatric and Medical Consultants.</li><li>
Maintain regular contact with all team members and other community professionals involved with the client.</li><li>
Provide support through phone contact and face-to-face meetings through home visits and community outreach. Home visiting required, as well as the ability to work outside traditional work hours to meet clients scheduling needs.</li></ul>
QUALIFICATIONS:
Associates degree is preferred. Experience in the social services field preferred. MHRT/C or MHRT/C eligible. Must maintain a current driver's license and a clean driving record as outlined in Spurwink's Driving Policy.
Competitive Benefits Package:<ul><li>
Health/Dental/Vision /Pet Insurance</li><li>
Employer Paid Life Insurance and Short/Long Term Disability</li><li>
Retirement Account with Matching Contribution (after one year of service)</li><li>
Scholarships to ME Community Colleges</li><li>
Tuition Reimbursement
</li><li>25% Tuition Reimbursement for UNE Master of Social Work Program</li><li>
Eligible employer for the Public Service Loan Forgiveness (PSLF) Program</li><li>
Quality Supervision and Paid Training Opportunities</li><li>
Career Advancement Opportunities</li><li>
Flexibility of Schedules</li><li>
Generous Paid Time Off</li><li>
Opportunity for Same Day Pay</li><li>
Health Plan Enrollees &ndash; Access to Several Discounts (Hotels, Electronics, Auto, Groceries, Event Tickets, and More)</li></ul>
This sign-on bonus exclusively applies to new hires.
Spurwink is an Equal Opportunity Employer.
#IND3</div>

Adult BHH Care Coordinator (Case Manager)

Heartland Family Service

<div>At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Serving clients across rural communities in Southwest Iowa, the Care Team Specialist plays a key role in improving access to care in areas where services are limited and relationships matter. The position works closely with Zion staff and Heartland Family Service to strengthen coordination, improve data sharing, and support continuity of care. This role operates within a flexible work environment that values collaboration, adaptability, and responsiveness to client and community needs while strengthening the rural mental health care continuum.

The Care Team Specialist serves as a central coordination and support role, ensuring clear communication, timely documentation, and effective collaboration between Heartland Family Service and Zion. This position supports high quality, client centered care by tracking required assessments, coordinating services, and managing data and reporting requirements tied to the Certified Community Behavioral Health Clinic (CCBHC) model.

Compensation: between $19.74 and $23.54 per hour (wage is determined by total years of relevant experience).

Work Schedule: 37.5 hours per week (Monday through Thursday, 8:30 a.m. to 5:00 p.m.; Fridays 8:30 a.m. to 2:30 p.m.)

Click to see benefits and company perks

MINIMUM QUALIFICATIONS
<ul>
<li>Bachelor&rsquo;s degree in psychology, social services, sociology or other related fields desired or comparable work experience preferred</li>
<li>One year experience in health and human services, or related field</li>
</ul>
Essential Duties and Responsibilities
<ul>
<li>May assist with completing releases of information, consents for treatment, and all required agency documentation.</li>
<li>Track required assessments, including due dates, completion status, and follow up needs to ensure compliance with CCBHC and agency requirements. These will include PHQ-9, DLA-20, and Columbia Suicide Severity Rating Scale in addition to other assessments as applicable.</li>
<li>Insure accurate data collection, entry, and record maintenance</li>
<li>Monitor timeliness and accuracy of assessment completion and proactively address barriers to completion with the care team.</li>
<li>May assist with gathering the following information and document assessments at admission and ongoing intervals, identifying client strengths, abilities, needs, and goals.</li>
<li>Advocate for client needs and promote consistent engagement in services.</li>
<li>Connect clients to appropriate resources including physical health, behavioral health and substance use treatment, housing, education, employment, and social services.</li>
<li>Coordinate with the client&rsquo;s support network, including family members, healthcare providers, behavioral health professionals, social service agencies, and legal representatives.</li>
<li>Facilitate communication among providers, organize case conferences, and utilize team expertise to support client care.</li>
<li>Create, maintain, and share as appropriate a dynamic self-care plan.</li>
<li>Enter required client, service, and assessment data accurately into designated systems for reporting and submission to Heartland Family Service.</li>
<li>Prepare, review, and transmit required documentation and data reports to Heartland Family Service according to established timelines and standards.</li>
<li>Serve as a liaison between Zion and Heartland Family Service to support effective communication, coordinated workflows, and shared accountability.</li>
<li>Work collaboratively with Zion staff and Heartland Family Service teams to improve care coordination, data sharing processes, and program effectiveness.</li>
<li>Participate in meetings, case consultations, or workgroups with Heartland Family Service as needed to support collaboration, quality improvement, and CCBHC alignment.</li>
<li>Identify opportunities to strengthen coordination, reduce duplication, and improve continuity of care between Zion and Heartland Family Service.</li>
<li>Strive to make connections between the agency and the larger community whenever possible to contribute to ongoing fundraising and relationship building efforts.</li>
<li>Essential functions of this job are to be performed on company physical work site or designated workspace.</li></ul></div>

Care Team Specialist - Zion Care Link (rural site - eligible for stipend) - Iowa CCBHC

Aspirus Health

<div>BEHAVIORAL HEALTH COORDINATOR 
Aspirus Wisconsin Rapids Hospital, Wisconsin Rapids, WI 
Full Time (.8 FTE, 64 hours every pay period) 
8-hour weekday shifts, generally no weekends
Compassion. Accountability. Collaboration. Foresight. Joy. These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Job Description:
As an advocate for the patient, the Behavioral Coordinator assists patients with mental health and substance abuse needs to reach optimal function and health in an appropriate environment that would support their needs. The Behavioral Health Coordinator applies the process of assessment, planning, implementation, monitoring, evaluation and coordination of care to meet the patient's health care needs across the continuum in collaboration with health care team members to ensure safe, quality and cost-effective care. The individual will attempt to resolve social and environmental difficulties interfering with the patients&rsquo; ability to maximally manage their mental health and overall quality of life. The Behavioral Health Coordinator will triage referrals from primary care providers to the appropriate behavioral health provider and service. As a member of the multidisciplinary team, the Behavioral Health Coordinator works closely with physicians, financial staff, and ancillary staff to facilitate those functions associated with arranging care and providing referrals. The Behavioral Health Coordinator will possess significant independent judgment, analytical, problem solving, collaborative skills to organize and prioritize multiple tasks to provide patient centered leadership and direction.
Experience/Qualifications:<ul><li>
Master&rsquo;s degree in social work, Psychology, Criminal Justice or closely related area of study OR bachelor&rsquo;s degree in social work, Psychology, or closely related area of study or a closely related degree with an additional 3 years&rsquo; experience in behavioral health or case management.</li><li>
Must demonstrate the ability to communicate effectively, understand mental status concepts, symptomology, treatment and service terminology and apply each of these concepts, and identify, implement and coordinate the services and supports identified in the treatment plan.</li><li>
Possesses planning and organizational skills and expert skills in prioritization.</li><li>
Understands the nature of social diversity and oppression with respect to race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, and mental or physical disability.</li><li>
Keep current with government regulations.</li></ul>
Why you&rsquo;ll love it here:<ul><li>
Full benefits packages available for part- and full-time status.</li><li>
PTO accrual from day one!</li><li>
Generous retirement plan with match available.</li><li>
Wellness program for employees and their families.</li></ul> 
 
Aspirus Wisconsin Rapids Hospital &amp; Clinics is a non-profit, community-directed health care organization based in Wisconsin Rapids. It includes Aspirus Wisconsin Rapids Hospital, Aspirus Clinics in Wisconsin Rapids, Nekoosa and Rome, Aspirus Heart &amp; Vascular, Aspirus UW Cancer Center, Aspirus Wound &amp; Hyperbarics, Aspirus Joint Center, and Aspirus Therapies. The emergency department is a Level III Trauma Center. It has been named one of the Top 100 Rural &amp; Community Hospitals in the United States by The Chartis Center for Rural Health four consecutive years. To learn more about the Wisconsin Rapids area click the following link: Wisconsin Rapids, Wisconsin
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more. 
 
Credentials:</div>

BEHAVIORAL HEALTH COORDINATOR - BEHAVIORAL HEALTH

Baptist Medical Center Jacksonville

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Baptist Medical Center is looking to add a Clinical Triage and Referral Coordinator to our Outpatient Behavioral Health Department. This is a Part-Time, Day-shift, in-office opportunity.
As a Clinical Triage and Referral Coordinator, you will support three Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) services, including Maternal Mental Health. You will work closely with an interdisciplinary treatment team that includes mental health professionals, psychiatrists, therapists, and program leadership to ensure timely, appropriate access to PHP and IOP services.
This position functions at the center of the Outpatient Behavioral Health department and serves as a key point of contact for all PHP/IOP referrals. Using strong verbal, listening, and written communication skills&mdash;along with expertise in administering evidence-based screeners and brief mental status assessments&mdash;the coordinator facilitates comprehensive triage and screening for all incoming referrals.
In addition to clinical triage functions, the coordinator provides administrative support, including scheduling and phone coverage for the clinical team, and collaborates with the TAP team regarding insurance authorizations and referral coordination.
Responsibilities include:<ul><li>
Triaging and screening all PHP/IOP referrals</li><li>
Collaborating with interdisciplinary PHP/IOP treatment teams</li><li>
Assisting with scheduling and phone coverage for the clinical team</li><li>
Partnering with the TAP team for insurance authorizations and referral processes</li></ul>
Experience Requirements:<ul><li>
Over 5 years Relevant equivalent experience in lieu of education</li><li>
3-5 Years Behavioral Health Experience</li></ul>
Education &amp; Credential Requirements:<ul><li>
Bachelor&rsquo;s Degree in Psychology or a related field</li></ul>
If you&rsquo;re interested in this Part-Time, Day-shift Clinical Triage and Referral Coordinator opportunity at Baptist Jacksonville, please apply today!
Primary Location:
Downtown - Reid Building</div>

Clinical Triage and Referral Coordinator, Behavioral Health, Baptist Downtown

Psychiatric Medical Practitioners, Inc

'Company Overview' 'Psychiatric Medical Practitioners, Inc (PMPI) is a dedicated provider of telepsychiatric services , committed to enhancing mental health care through innovative and compassionate approaches. Since 2008, our team of Board Certified providers has been delivering quality outpatient psychiatric care with a focus on patient well-being and operational excellence.' 'Summary' We are seeking a Clinical Administrative Coordinator to join our team. This vital role supports the efficient operation of our outpatient clinics by managing administrative tasks and ensuring smooth communication between providers and patients. The position offers an opportunity to contribute to mental health services that make a difference.-Strong verbal and written communication skills- Strong critical thinking and analytical skills- Knowledge of statistics and research design for social science- Ability to teach and coach mental health workers- Bachelor&rsquo;s degree in Psychology or Social Work, experiencewith mental health patients expectedResponsibilitiesThe Clinical Administrative Coordinator (CAC) monitors telepsychiatry services in their assigned clinics/groups with a focus on early identification of problems reducing the effectiveness or efficiency of telepsychiatry services.Under the supervision of the Clinical Administrative Supervisor (CAS), the CAC:<ul><li>Supports daily collection of utilization data and creates monthly reports of key measures.</li><li>Coordinates provider peer review data collection and submits reports.</li><li>Coordinates survey data collection and assists in creating reports.</li></ul>The CAC is responsible for supporting and assisting the CAS by:<ul><li>Collecting data about patient, clinic, and provider questions, concerns, and complaints.</li><li>Communicating with clinic staff, providers and PMPI MAs to identify problem areas and opportunities to improve patient care as well as program effectiveness and efficiency.</li><li>Assisting the CSM in creating and executing quality improvement (QI) projects.</li></ul>Telepsychiatry ServicesFocus on the patient, displaying genuine care and empathy in all interactions, and ensuring patient satisfaction. Follow workflow procedures for day-to-day coordination of clinical support and quality improvement projects.Understand and follow applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles; comply with PMPI policies and procedures to ensure patient safety and protect patient privacy and security.Demonstrates compassion and care by proactively identifying and resolving potential problems to ensure patients are receiving excellent care and support. Collaborates with clinic supervisors and staff to resolve issues and deliver timely resolution of any telepsychiatry related concerns.&quot;Call-To-Action''Join our dedicated team at Psychiatric Medical Practitioners, Inc and help us deliver exceptional mental health care. If you are organized, compassionate, and eager to make a difference in patients&rsquo; lives, we want to hear from you&mdash;apply today to become an integral part of our mission!'Pay: $18.00 - $22.00 per hourWork Location: In person

Clinical Administrative Coordinator

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